2Wyandotte County016 Kansas City, KS/ Community Survey€¦ · By identifying services of high importance and low ... below in descending order of the Importance-Satisfaction rating:

Final Report …helping organizations make better decisions since 1982

Submitted to: Unified Government of Wyandotte County/ Kansas City, Kansas

Submitted by: ETC Institute 725 W. Frontier Lane, Olathe, Kansas 66061

May 2016

‘16 2016 Kansas City, KS/ Wyandotte County Community Survey

ETC Institute (2016) Page i

2016 Kansas City, KS/Wyandotte County Community Survey

Executive Summary Report

Overview and Methodology

During the spring of 2016, ETC Institute administered the third community survey for the Unified Government of Wyandotte County/Kansas City, Kansas. The purpose of the survey was to determine the quality of life in the area and overall perceptions of city and county government services. The results of the survey will help develop government funding priorities and assist in efforts to deliver government services in the most cost effective and efficient manner possible.

Methodology. A survey was mailed to a stratified random sample of households in Wyandotte County and Kansas City, KS. The sample was stratified to ensure the completion of at least 300 surveys in each of the eight Commission Districts. The mailed survey included a postage paid return envelope, cover letter explaining the purpose of the survey and where residents could complete the online version of the survey.

Approximately two weeks after the surveys were mailed; residents who received the survey were contacted by phone and/or e-mail. Those who indicated that they had not returned the survey or completed it online were given the option of completing it by phone. A total of 3,175 households completed a survey. The results for the random sample of 3,175 households have a 95% level of confidence with a precision of at least +/- 1.7%.

Don’t Knows. The percentage of “don’t know” responses has been excluded from many of the graphs in this report to assess satisfaction with residents who had used City or County services. Since the number of “don’t know” responses often reflects the utilization and awareness of city and county services, the percentage of “don’t know” responses has been included in the tabular data in Section 3 of this report. When the “don’t know” responses have been excluded, the text of this report will indicate that the responses have been excluded with the phrase “who had an opinion.”

ETC Institute (2016) Page ii

This report contains the following:

a summary of the methodology for administering the survey and major findings

charts showing the overall results for most questions on the survey (Section 1)

importance-satisfaction analysis that identifies priorities for investment (Section 2)

tabular data showing the overall results for all questions on the survey (Section 3)

a copy of the cover letter and survey instrument (Section 4)

Perceptions of the County

Perceptions of the County. Residents were asked to rate several items that mayinfluence their perceptions of the County. The items that had the highest levels ofsatisfaction, based upon the combined “very satisfied” and “satisfied” responses amongresidents who had an opinion, were: satisfaction with your monthly trash service fee(38%), overall quality of life in Wyandotte County (37%), and how well the County isplanning/managing growth/development (35%).

Overall Satisfaction with Unified Government Services

City Services. The major categories of City services that had the highest levels ofsatisfaction, based upon the combined percentage of “very satisfied” and “satisfied”responses among residents who had an opinion, were: fire services (83%), ambulanceservices (78%), trash collection system (70%), and police services (69%).

County Services. The major categories of County services that had the highest levels ofsatisfaction, based upon the combined percentage of “very satisfied” and “satisfied”responses among residents who had an opinion, were: the quality of parks (52%), thequality of the County Sheriff’s Office (51%), the quality of Election Office (44%), and thequality of the community elections (42%).

Satisfaction with Specific Services

Public Safety. The highest levels of satisfaction with public safety services, based uponthe combined percentage of “very satisfied” and “satisfied” responses among residentswho had an opinion, were: how quickly the Fire Department responds to medicalemergency calls (78%), how quickly the Fire Department responds to fires (77%), howquickly the Police Department responds to emergencies (56%), and the visibility ofpolice in neighborhoods (52%).

City Codes and Ordinances. The highest levels of satisfaction with the City codes andordinances, based upon the combined percentage of “very satisfied” and “satisfied”responses among residents who had an opinion, were: enforcing the removal ofinoperable or junk cars (35%), enforcing maintenance of business property (34%), andthe maintenance of residential property (34%).

ETC Institute (2016) Page iii

City Maintenance. The highest levels of satisfaction with City maintenance services, based upon the combined percentage of “very satisfied” and “satisfied” responses among residents who had an opinion, were: snow removal on major City streets (58%), the maintenance of streets signs/traffic signals (48%), and the maintenance of city buildings (41%).

Parks and Recreation. The highest levels of satisfaction with the City’s parks, recreation, based upon the combined percentage of “very satisfied” and “satisfied” responses among residents who had an opinion, were: the maintenance of parks and equipment (49%), Sunflower Hills Golf Course (42%), and the number of parks (38%).

Funding Priorities for Village West Tax Revenue. Based on the sum of respondents’ top three choices, respondents indicated the top three funding priorities should be (1) property tax relief (51%), (2) street resurfacing (38%), and (3) police services (33%).

Other Findings

Some of the other major findings from the survey are listed below.

Business Needs and Availability. Respondents were asked to indicate from a list of 15 potential businesses which their household has a need for. Respondents were then asked to indicate if they would like to see the availability of the business in their neighborhood increase, stay the same, or decrease.

o Business Needs. Sixty-seven percent (68%) of households indicated that they have a need for a grocery store. Other business needs include: hardware store (60%), casual dining restaurant (57%), clothing and home goods store (57%), urgent medical care facility (56%), convenience/gas station (56%), health and fitness center (55%), fast casual restaurant (55%), drug store/pharmacy (53%), and fine dining restaurant (51%).

o Business Availability. Four out of five households indicated they would like to see (1) senior day care (82%), (2) health and fitness center (79%), and children’s daycare (79%) increase in their neighborhood.

Current Quality of Life. Almost half of respondents (47%) indicated that they feel the current quality of life in their neighborhood is about the same as it has always been. Other feelings include: getting worse (24%), getting better (23%), never better (4%), and never worse (2%).

Trends Notable Increases

ETC Institute (2016) Page iv

Overall satisfaction with police services has increased since the 2014 survey efforts Satisfaction with the police department response time to emergencies Satisfaction with the enforcement of maintenance of business property Satisfaction with the number of walking and biking trails

Notable decreases

Satisfaction with quality of parks and recreation facilities Satisfaction with quality of storm water runoff/management system Satisfaction with quality of communication with the public Satisfaction with the overall image of Wyandotte County

Investment Priorities Recommended Priorities for the Next Two Years. In order to help the Unified Government identify investment priorities for the next two years, ETC Institute conducted an Importance-Satisfaction (I-S) analysis. This analysis examined the importance that residents placed on each service and the level of satisfaction with each service.

By identifying services of high importance and low satisfaction, the analysis identified which services will have the most impact on overall satisfaction with City and County services over the next two years. If the Unified Government wants to improve its overall satisfaction rating, they should prioritize investments in services with the highest Importance Satisfaction (I-S) ratings. Details regarding the methodology for the analysis are provided in the Section 3 of this report.

Based on the results of the Importance-Satisfaction (I-S) Analysis, ETC Institute recommends the following:

Overall Priorities for the City by Major Category. The first level of analysis reviewed the importance of and satisfaction with major categories of City services. This analysis was conducted to help set the overall priorities for the City. Based on the results of this analysis, the major services that are recommended as the top priorities for investment over the next two years in order to raise the City’s overall satisfaction rating are listed below in descending order of the Importance-Satisfaction rating:

o Quality of maintenance of City streets o Quality of communication with the public o Quality of City Code Enforcement o Quality of public transportation o Quality of City’s storm water runoff/management system

Overall Priorities for the County by Major Category. The second level of analysis reviewed the importance of and satisfaction with major categories of County services. This analysis was conducted to help set the overall priorities for the County. Based on the results of this analysis, the major services that are recommended as the top

ETC Institute (2016) Page v

priorities for investment over the next two years in order to raise the County’s overall satisfaction rating are listed below in descending order of the Importance-Satisfaction rating:

o Quality of motor vehicle registrationo Quality aging serviceso Quality services for development disabilitieso Customer service received from County employeeso Public health department serviceso Senior transportation

Priorities Within Departments/Specific Areas: The third level of analysis reviewed theimportance of and satisfaction of services within departments and specific service areas.This analysis was conducted to help departmental managers set priorities for theirdepartment. Based on the results of this analysis, the services that are recommendedas the top priorities within each department over the next two years are listed below:

o Public Safety: City’s overall efforts to prevent crime, quality of animal control inthe City, code enforcement, and the visibility of police in neighborhoods.

o City Codes and Ordinances: Enforcing the clean-up of litter & debris (blight),Mowing/trimming on private and/or vacant property city-wide, enforcing theclean-up of litter and debris in neighborhoods, mowing and trimming of privateand/or vacant property in neighborhoods, and maintenance of neighborhoodresidential property.

o City Maintenance Services: Maintenance of streets in your neighborhood,maintenance of sidewalks, snow removal on neighborhood streets, and overallcleanliness of streets and other public areas.

o Parks and Recreation: Number of walking & biking trails, youth recreationprograms, and swimming pool and spray parks.

Contents

Executive Summary ....................................................................................... Page i

Section 1: Charts and Graphs ....................................................................... Page 1

Section 2: Importance-Satisfaction Analysis .............................................. Page 20

Section 3: Tabular Analysis ......................................................................... Page 36

Section 4: Survey Instrument ..................................................................... Page 85

Appendix A: GIS Maps by District and Neighborhood

Appendix B: National Benchmark Comparisons

Commission District Level Reports

Section 1:

Charts and Graphs

2016 Kansas City, KS/Wyandotte County Community Survey Final Report

ETC Institute (2016) Page 1

38%37%

24%25%

14%13%

10%10%8%10%9%8%7%7%6%

45%41%

46%44%

38%37%

35%31%

30%26%

27%23%23%23%

22%

15%

18%

18%

21%

29%

29%

36%

36%

35%

40%

47%

38%

49%

39%

27%

2%

4%

12%

11%

19%

21%

20%

23%

27%

24%

18%

31%

21%

31%

45%

Fire services

Ambulance services

Trash collection system

Police services

Recycling

Parks and recreation facilities

Sewer utility system

Parks and recreation programs

Storm water runoff/management system

Public transportation

Municipal court

Code enforcement

Planning and zoning

Communication with the public

Maintenance of city streets

0% 20% 40% 60% 80% 100%

Very Satisfied (5) Satisfied (4) Neutral (3) Dissatisfied (1/2)

Q1. Overall Satisfaction with Servicesin Neighborhood and Community

by percentage of respondents who rated the item as a 1 to 5 on a 5-point scale (excluding “don't know”)

Source: ETC Institute DirectionFinder (2016 - Kansas City, KS/Wyandotte County)

Q1. Overall Satisfaction with Servicesin Neighborhood and Community

Trends: 2000, 2014, and 2016by percentage of respondents who rated the item as a 4 or 5 on a 5-point scale (excluding “don't know”)


83%

69%

50%

41%

38%

31%

30%

28%

85%

66%

55%

44%

46%

33%

40%

36%

81%

63%

38%

38%

34%

30%

29%

19%

Quality of City fire services

Quality of City police services

Quality of City's parks & recreation facilities

Quality of City's parks & recreation programs

City's storm water runoff/management system

Quality of City Code Enforcement

Quality of communication with public

Quality of maintenance of City streets

0% 20% 40% 60% 80% 100%

2016 2014 2000



63%32%

30%26%

24%22%22%

18%16%15%15%14%

12%10%

8%

Maintenance of City streets


Police services

Code enforcement

Parks & recreation facilities



Parks & recreation programs


Recycling

Planning & zoning

Fire services


Ambulance services

Municipal court

0% 20% 40% 60% 80% 100%

1st Choice 2nd Choice 3rd Choice 4th Choice

Q2. Neighborhood Priorities That Should Receive the Most Emphasis Over the Next 2 Yearsby percentage of respondents who selected the item as one of their top four choices


12%

14%

11%

10%

9%

9%

9%

9%

10%

9%

8%

8%

8%

8%

7%

40%

37%

33%

32%

30%

29%

29%

29%

27%

26%

26%

25%

23%

21%

21%

32%

41%

46%

45%

42%

24%

48%

38%

51%

49%

52%

43%

47%

49%

48%

16%

8%

11%

13%

20%

38%

15%

25%

12%

16%

14%

25%

22%

22%

24%

County parks

County Sheriff's office

The Election Office

Community elections

Treasurer's Office

Motor Vehicle Registration

District Courts

Customer service

The District Attorneys' Office

Public Health Department services

Adult Jail/Juvenile Detention Center

County Appraiser's Office services

Area Agency on Aging Services

Senior transportation

Services for developmental disabilities

0% 20% 40% 60% 80% 100%


Q3. Satisfaction with County Servicesby percentage of respondents who rated the item as a 1 to 5 on a 5-point scale (excluding “don't know”)




53%

51%

43%

42%

39%

38%

37%

37%

37%

33%

32%

28%

55%

50%

51%

50%

43%

45%

43%

47%

41%

36%

34%

33%

Quality of Parks

Quality of County Sheriff's Office

Quality of Election Office

Quality of Community Elections

Quality of Treasurers Office

Quality of Motor Vehicle Registration

Quality of District Courts

Customer serviced received from County employees

Quality of District Attorney's Office

Quality of County Appraiser's Office services

Quality of Aging Services

Quality of services for developmental disabilities

0% 20% 40% 60% 80% 100%

2016 2014

Q3. Satisfaction with County ServicesTrends: 2014 and 2016


Source: ETC Institute DirectionFinder (2016 - Kansas City, KS/Wyandotte County)*Not asked in 2000

44%

28%

27%

27%

24%

24%

21%

17%

15%

13%

11%

10%

9%

7%

6%


County parks

Customer service provided by Unified Government em







Treasurer's Office


Community elections

District Courts

The Election Office


0% 20% 40% 60%


Q4. County Services That Should Receive the Most Emphasis Over the Next 2 Years

by percentage of respondents who selected the item as one of their top three choices




40%

25%

22%

14%

14%

13%

12%

12%

12%

12%

11%

11%

11%

10%

10%



Police services


Code enforcement



Customer service provided by Unified Government em


County parks

Fire services





0% 20% 40% 60%


Q5. Overall Services That Should Receive the Most Emphasis Over the Next 2 Years

by percentage of respondents who selected the item as one of their top four choices


8%

8%

8%

7%

7%

7%

6%

6%

5%

5%

4%

3%

3%

3%

2%


Parks & recreation programs


Planning & zoning

Recycling


Ambulance services

Treasurer's Office



District Courts

Municipal court

Community elections


The Election Office

0% 20% 40%


Q5. Overall Services That Should Receive the Most Emphasis Over the Next 2 Years (Continued)

by percentage of respondents who selected the item as one of their top four choices




37%

34%

18%

14%

12%

10%

9%

10%

8%

7%

41%

43%

38%

38%

36%

35%

30%

23%

23%

19%

19%

21%

27%

25%

31%

34%

33%

30%

36%

46%

3%

3%

17%

23%

21%

20%

29%

37%

34%

29%

Fire department response time to fires

Police dept. response time to emergencies

Visibility of police in neighborhoods

Visibility of police in neighborhood retail areas

Enforcement of traffic laws

The city's overall efforts to prevent crime

Quality of animal control in your neighborhood

0% 20% 40% 60% 80% 100%


Q6. Satisfaction with Public Safety Servicesby percentage of respondents who rated the item as a 1 to 5 on a 5-point scale (excluding “don't know”)


Visibility of Code Enforcement in your neighborhood

Visibility of Building Inspection in your neighborhood

Fire department response time to emergency calls

Satisfaction with Public Safety ServicesTrends: 2000,2014, and 2016


55%

52%

48%

45%

39%

33%

54%

52%

49%

49%

44%

31%

64%

50%

41%

50%

50%

42%

Police department response time to emergencies


Visibility of police in retail areas

Enforcement of City traffic laws

City's overall efforts to prevent crime

Quality of animal control in City

0% 20% 40% 60% 80% 100%

2016 2014 2000

by percentage of respondents who rated the item as a 4 or 5 on a 5-point scale (excluding “don't know”)



Q7. Public Safety Services That Should Receive the Most Emphasis Over the Next 2 Years


38%

37%

29%

26%

23%

18%

15%

14%

8%

7%

The City's overall efforts to prevent crime

The visibility of police in neighborhoods



Police dept response time to emergencies


Visibility of Bldg Inspection in your neighborhood

Fire dept response time to medical emergencies

How quickly fire department responded to fires

0% 20% 40% 60%

1st Choice 2nd Choice 3rd Choice



13%

9%

7%

7%

7%

9%

7%

5%

5%

6%

5%

4%

4%

45%

39%

34%

32%

31%

27%

28%

26%

25%

23%

19%

16%

12%

25%

36%

44%

26%

40%

23%

35%

33%

21%

44%

29%

27%

39%

17%

16%

16%

36%

22%

41%

31%

36%

50%

28%

47%

53%

46%

Snow removal on major City streets

Maintenance of street signs/traffic signals

Maintenance of City buildings

Maintenance of major City streets

Overall appearance of downtown

Snow removal on neighborhood streets

Overall cleanliness of streets/public areas

Maintenance of streets in your neighborhood

Maintenance of downtown parking lots

Maintenance of curbs in your neighborhood

Maintenance of sidewalks in your neighborhood

Maintenance of alleys in your neighborhood

0% 20% 40% 60% 80% 100%


Q8. Satisfaction With City Maintenanceby percentage of respondents who rated the item as a 1 to 5 on a 5-point scale (excluding “don't know”)


Maintenance of stormwater drainage system in your neighborhood



Satisfaction With City MaintenanceTrends: 2000,2014, and 2016


58%

48%

41%

39%

38%

31%

20%

60%

59%

49%

51%

41%

34%

25%

43%

65%

53%

22%

31%

32%

25%





Appearance of Downtown

Overall cleanliness of streets & other public area

Maintenance of sidewalks

0% 20% 40% 60% 80% 100%

2016 2014 2000


43%

30%

29%

28%

24%

18%

17%

14%

11%

10%

7%

7%

5%





Overall cleanliness of streets & other public area



Overall appearance of Downtown


Maintenance of Downtown parking lots



0% 20% 40% 60%


Q9. City Maintenance Services That Should Receive the Most Emphasis Over the Next 2 Years



Maintenance of stormwater drainage system in your neighborhood



7%

6%

7%

6%

5%

5%

4%

28%

28%

27%

25%

23%

21%

20%

34%

44%

32%

28%

28%

29%

29%

32%

23%

35%

41%

44%

46%

47%

Enforcing removal of inoperable or junk cars

Enforcing maintenance of business property

Maintenance of neighborhood residential property

Enforcing clean-up of trash in your neighborhood

Mowing & trimming in your neighborhood

Enforcing clean-up of trash city-wide

Mowing & trimming city-wide

0% 20% 40% 60% 80% 100%


Q10. Satisfaction With the Enforcement of Kansas City Codes and Ordinances



Satisfaction With the Enforcement of Kansas City Codes and Ordinances

Trends: 2000,2014, and 2016


33%

33%

26%

24%

31%

33%

27%

24%

39%

33%

29%

29%



Enforcing clean up of litter & debris

Mowing/trimming on private and/or vacant property

0% 20% 40% 60%

2016 2014 2000




47%

40%

37%

28%

24%

21%

17%


Enforcing mowing and trimming city-wide


Mowing & trimming in your neighborhood




0% 20% 40% 60%


Q11. Codes and Ordinances That Should Receive the Most Emphasis Over the Next 2 Yearsby percentage of respondents who selected the item as one of their top three choices


10%

12%

8%

7%

7%

6%

6%

7%

7%

6%

6%

6%

39%

30%

31%

25%

23%

20%

19%

18%

16%

18%

17%

16%

33%

50%

34%

37%

27%

48%

36%

34%

53%

47%

39%

42%

18%

8%

27%

30%

43%

26%

38%

42%

24%

30%

38%

36%

Maintenance of parks & equipment

Sunflower Hills Golf Course

The number of parks

Number of outdoor athletic fields

Number of walking and biking trails

Ease of registering for programs

Youth recreation programs

Swimming pool & spray parks

Skate board parks

Fees charged for recreation programs

Adult recreation programs

Programs for seniors

0% 20% 40% 60% 80% 100%


Q12. Satisfaction With Parks and Recreation Facilities and Services





Satisfaction With Parks and Recreation Facilities and Services

Trends: 2000,2014, and 2016


49%

39%

32%

30%

26%

25%

24%

50%

42%

32%

26%

29%

22%

26%

57%

34%

42%

17%

38%

20%

40%


Number of parks


Number of walking & biking trails



Fees that are charged for recreation programs

0% 20% 40% 60% 80%

2016 2014 2000


36%

28%

27%

25%

20%

19%

18%

14%

13%

7%

4%

2%





The number of parks






Skate board parks


0% 10% 20% 30% 40%


Q13. Parks and Recreation Issues that Should Receive the Most Emphasis Over the Next 2 Years





51%

38%

33%

23%

23%

23%

19%

16%

14%

13%

13%

10%

Property Tax Relief

Street Resurfacing

Police Services

Aging Services

Park Improvements

Demolitions of Residential/Commercial Properties

Snow Removal Plowing & Treatment

Fire Services

Mowing Vacant Lots

Code Enforcement

Other

0% 10% 20% 30% 40% 50% 60%


Q14. Top Three Funding Priorites to Fund with the Village West Sales Tax Revenues



Personal Property (Auto) Registration at Courthouse or Annex

68%

60%

57%

57%

56%

56%

55%

55%

53%

51%

43%

32%

27%

25%

24%

Grocery Store

Hardware Store

Casual Dining Restaurant

Clothing and Home Goods

Urgent Medical Care Facility

Convenience/Gas Station

Health and Fitness Center

Fast Casual Restaurant

Drug Store/Pharmacy (e.g. CVS)

Fine Dining Restaurant

Fast Food Restaurant

Dry Cleaners

Children's Day Care

Senior Day Care

Laundromat

0% 10% 20% 30% 40% 50% 60% 70% 80%

Q15. Business Needsby percentage of respondents




82%

79%

79%

73%

70%

69%

68%

66%

63%

57%

56%

56%

46%

37%

36%

17%

20%

21%

27%

30%

31%

32%

33%

37%

43%

43%

44%

52%

59%

63%

1%

1%

0%

1%

1%

1%

1%

1%

0%

0%

1%

0%

2%

4%

1%

Senior Day Care

Health and Fitness Center

Children's Day Care

Fine Dining Restaurant

Fast Casual Restaurant

Casual Dining Restaurant

Urgent Medical Care Facility

Clothing and Home Goods

Grocery Store

Laundromat

Dry Cleaners

Hardware Store

Convenience/Gas Station

Fast Food Restaurant

Drug Store/Pharmacy (e.g. CVS)

0% 20% 40% 60% 80% 100%

Increase (3) Stay About the Same (2) Decrease (1)

Q15a. Household Wants for Business Availability in Neighborhood

by percentage of respondents


Q16. How Respondents Feels About the Current Quality of Life in their Neighborhood

Never been better4%

Getting better23%

About the same 47%

Getting worse24%

Never been worse2%





7%

5%

6%

5%

4%

5%

5%

4%

3%

31%

32%

29%

27%

27%

24%

24%

23%

13%

33%

33%

35%

41%

29%

32%

31%

31%

27%

29%

31%

30%

28%

40%

39%

41%

43%

57%

Your monthly trash service fee

Overall quality of life in Wyandotte County

Overall quality of City and County services

Overall image of Wyandotte County

Your monthly sewer fee

Overall feeling of safety in Wyandotte County

Overall appearance of Wyandotte County

The overall value you receive taxes/fees

0% 20% 40% 60% 80% 100%


Q17. Satisfaction with Items that Influence Perceptions of Wyandotte County



County is planning/managinggrowth/development well

Satisfaction with Items that Influence Perceptions of Kansas City, KS

Trends: 2000, 2014, and 2016


37%

31%

47%

44%

30%

19%

Overall quality of life in Wyandotte County

Overall image of Wyandotte County

0% 20% 40% 60%

2016 2014 2000




DEMOGRAPHICS

QD-1. Approximately how many years have you lived in Kansas City, KS or Wyandotte County?

5 or less9%

6 to 108%

11 to 156%

16 to 207%

21 to 3017%

31+51%

Not provided2%





QD-2. What is your age?by percentage of respondents

18-3419%

35-4420%

45-5420%

55-6421%

65+18%

Not provided2%


Under age 57%

Ages 5-94%

Ages 10-147%

Ages 15-197%Ages 20-24

4%

Ages 25-3415%

Ages 35-4415%

Ages 45-5415%

Ages 55-6415%

Ages 65-747%

Ages 75+4%

QD-3. Counting yourself, how many people in your household are:

by percentage of persons in households




QD-4. Do you own or rent your current residence?by percentage of respondents

Own68%

Rent32%


QD-5. Are you or other members of your household of Hispanic or Latino ancestry?


Yes23%

No77%




66%

23%

3%

2%

6%

White

African American/Black

American Indian/Alaska Native

Asian, Hawaiian/Other Pacific Islander

Other

0% 20% 40% 60% 80%

QD-6. Which of the following best describes your race?by percentage of respondents (multiple selections could be made)


Under $30K27%

$30K to $59,99931%

$60K to $99,99922%

$100K+13%

Not provided8%

QD7. Total Annual Household Incomeby percentage of respondents




Male48%

Female51%

Not provided1%

QD-8. Demographics: Gender by percentage of respondents


Council District of Respondentsby percentage of respondents

District 112.6%

District 212.5%

District 312.5%

District 412.5%

District 512.5%

District 612.4%

District 712.6%

District 812.5%




Section 2:

Importance-Satisfaction

Analysis



Importance-Satisfaction Analysis Kansas City, KS/Wyandotte County

Overview Today, city and county officials have limited resources which need to be targeted to activities that are of the most benefit to their citizens. Two of the most important criteria for decision making are (1) to target resources toward services of the highest importance to citizens; and (2) to target resources toward those services where citizens are the least satisfied. The Importance-Satisfaction (IS) rating is a unique tool that allows public officials to better understand both of these highly important decision making criteria for each of the services they are providing. The Importance-Satisfaction rating is based on the concept that cities will maximize overall citizen satisfaction by emphasizing improvements in those service categories where the level of satisfaction is relatively low and the perceived importance of the service is relatively high.

Methodology

The rating is calculated by summing the percentage of responses for items selected as the first, second and third most important services for the City or County to emphasize over the next two years. This sum is then multiplied by 1 minus the percentage of respondents that indicated they were positively satisfied with the City or County’s performance in the related area (the sum of the ratings of 4 and 5 on a 5-point scale excluding “don't know” responses). “Don't know” responses are excluded from the calculation to ensure that the satisfaction ratings among service categories are comparable. [IS=Importance x (1-Satisfaction)]. Example of the Calculation. Respondents were asked to identify the overall Kansas City, KS services they thought were the most important for the City to provide. Approximately sixty percent (59.5%) of residents selected the “quality of maintenance of City streets” as one of the most important major services to provide. With regard to satisfaction, twenty-nine percent (29.4%) of the residents surveyed rated their overall satisfaction with the “quality of maintenance of City streets” as a “4” or a “5” on a 5-point scale (where “5” means “very satisfied”). The I-S rating for “quality of maintenance of



City streets” was calculated by multiplying the sum of the most important percentages by 1 minus the sum of the satisfaction percentages. In this example, 59.5% was multiplied by 29.4% (1-0.706). This calculation yielded an I-S rating of 0.4201, which ranked first out of fifteen major City services. The maximum rating is 1.00 and would be achieved when 100% of the respondents select an item as one of their top three choices to emphasize over the next two years and 0% indicates that they are positively satisfied with the delivery of the service. The lowest rating is 0.00 and could be achieved under either one of the following two situations:

if 100% of the respondents were positively satisfied with the delivery of the service

if none (0%) of the respondents selected the service as one of the three most important areas for the City to emphasize over the next two years.

Interpreting the Ratings Ratings that are greater than or equal to 0.20 identify areas that should receive significantly more emphasis over the next two years. Ratings from .10 to .20 identify service areas that should receive increased emphasis. Ratings less than .10 should continue to receive the current level of emphasis.

Definitely Increase Emphasis (IS>=0.20)

Increase Current Emphasis (0.10<=IS<0.20)

Maintain Current Emphasis (IS<0.10) The results for Kansas City, KS/Wyandotte County are provided on the following page.



Importance-Satisfaction Matrix Analysis

The Importance-Satisfaction rating is based on the concept that public agencies will maximize overall customer satisfaction by emphasizing improvements in those areas where the level of satisfaction is relatively low and the perceived importance of the service is relatively high. ETC Institute developed an Importance-Satisfaction Matrix to display the perceived importance of major services that were assessed on the survey against the perceived quality of service delivery. The two axes on the matrix represent Satisfaction (vertical) and relative Importance (horizontal).

The I-S (Importance-Satisfaction) matrix should be interpreted as follows.

Continued Emphasis (above average importance and above average satisfaction). This area shows where the City/County is meeting customer expectations. Items in this area have a significant impact on the customer’s overall level of satisfaction. The City/County should maintain (or slightly increase) emphasis on items in this area.

Exceeding Expectations (below average importance and above average satisfaction). This area shows where the City/County is performing significantly better than customers expect the City/County to perform. Items in this area do not significantly affect the overall level of satisfaction that residents have with City/County services. The City/County should maintain (or slightly decrease) emphasis on items in this area.

Opportunities for Improvement (above average importance and below average satisfaction). This area shows where the City/County is not performing as well as residents expect the City/County to perform. This area has a significant impact on customer satisfaction, and the City/County should DEFINITELY increase emphasis on items in this area.

Less Important (below average importance and below average satisfaction). This area shows where the City/County is not performing well relative to the City/County’s performance in other areas; however, this area is generally considered to be less important to residents. This area does not significantly affect overall satisfaction with City/County services because the items are less important to residents. The agency should maintain current levels of emphasis on items in this area.

Matrices showing the results for Kansas City, KS/Wyandotte County are provided on the following pages.



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Opportunities for Improvement

2016 Kansas City, KS/Wyandotte County Community SurveyImportance-Satisfaction Assessment Matrix

-City Services-(points on the graph show deviations from the mean importance and satisfaction ratings given by respondents to the survey)

mean importance

Importance RatingLower Importance Higher Importance

lower importance/higher satisfaction higher importance/higher satisfaction

lower importance/lower satisfaction higher importance/lower satisfaction

Exceeded Expectations

Less Important

Continued Emphasis

Source: ETC Institute (2016)

Municipal court



Police services

Code enforcement


Storm water runoff/management systemPublic transportation

Parks & recreation programsSewer utility system

Recycling

Planning & zoning

Fire services


Ambulance services



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-Wyandotte County Services-(points on the graph show deviations from the mean importance and satisfaction ratings given by respondents to the survey)

mean importance





Less Important

Continued Emphasis




County parks

Customer service



Services for developmental disabilitiesSenior transportation

County Appraiser's Office servicesAdult Jail/Juvenile Detention Center

Treasurer's Office


Community elections

District Courts

The Election Office



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Less Important

Continued Emphasis


-Public Safety-(points on the graph show deviations from the mean importance and satisfaction ratings given by respondents to the survey)


Fire department response time to fires

The city's overall efforts to prevent crime

Visibility of Building Inspection in your neighborhood




Police dept. response time to emergencies



Fire department response time to emergency calls



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Less Important

Continued Emphasis


-City Codes and Ordinances-(points on the graph show deviations from the mean importance and satisfaction ratings given by respondents to the survey)



Enforcing mowing and trimming city-wide


Mowing & trimming in your neighborhoodMaintenance of neighborhood residential property





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Less Important

Continued Emphasis


-City Maintenance-(points on the graph show deviations from the mean importance and satisfaction ratings given by respondents to the survey)







Overall cleanliness of streets & other public areas


Maintenance of stormwater system in your neighborhood


Overall appearance of Downtown


Maintenance of Downtown parking lots




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Less Important

Continued Emphasis

2016 Kansas City, KS/Wyandotte County Community Survey Importance-Satisfaction Assessment Matrix

-Parks and Recreation-(points on the graph show deviations from the mean importance and satisfaction ratings given by respondents to the survey)







The number of parks






Skate board parks



Importance-Satisfaction RatingKansas City, KS/Wyandotte County

City Services

Category of Service

Most

Important

%

Most

Important

Rank

Satisfaction

%

Satisfaction

Rank

Importance-

Satisfaction

Rating

I-S Rating

Rank

Very High Priority (IS > .20)

Quality of maintenance of City streets 63% 1 28% 16 0.4549 1

Quality of communication with public 32% 2 30% 15 0.2218 2

High Priority (IS .10-.20)

Quality of City Code Enforcement 26% 5 31% 13 0.1818 3

Quality of public transportation 22% 7 37% 12 0.1382 4

City's storm water runoff/management system 22% 6 38% 11 0.1374 5

Quality of City's parks & recreation facilities 24% 4 50% 6 0.1178 6

Quality of City's parks & recreation programs 18% 8 41% 10 0.1087 7

Quality of City Planning & Zoning 15% 9 30% 14 0.1050 8

Medium Priority (IS < .10)

Quality of City police services 30% 3 69% 4 0.0942 9

Quality of City's sewer utility 16% 11 45% 7 0.0857 10

Quality of recycling 15% 10 52% 5 0.0723 11

Quality of trash collection system 12% 13 70% 3 0.0366 12

Quality of Municipal Court 8% 16 35% 9 0.0518 13

Quality of ambulance services 10% 15 78% 2 0.0227 14

Quality of City fire services 14% 12 83% 1 0.0235 15

Note: The I-S Rating is calculated by multiplying the "Most Important" % by (1-'Satisfaction' %)

Most Important %: The "Most Important" percentage represents the sum of the first, second and third

most important responses for each item. Respondents were asked to identify

the items they thought should receive the most emphasis over the next two years.

Satisfaction %: The "Satisfaction" percentage represents the sum of the ratings "4" and "5" excluding 'don't knows.'

Respondents ranked their level of satisfaction with the each of the items on a scale

of 1 to 5 with "5" being very satisfied and "1" being very dissatisfied.

© 2016 DirectionFinder by ETC Institute




Wyandotte County Services

Category of Service

Most

Important

%

Most

Important

Rank

Satisfaction

%

Satisfaction

Rank

Importance-

Satisfaction

Rating

I-S Rating

Rank


Quality of Motor Vehicle Registration 44% 1 38% 8 0.2706 1


Quality Aging Services 27% 5 32% 13 0.1815 2

Quality services for developmental disabilities 24% 6 28% 15 0.1742 3

Customer service received from County employees 27% 3 37% 9 0.1690 4

Public Health Department Services 24% 4 36% 10 0.1554 5

Senior Transportation 21% 7 29% 14 0.1502 6

Quality of Parks 28% 2 53% 2 0.1340 7

Quality of County Appraiser's Office services 17% 8 33% 12 0.1154 8

Medium Priority (IS < .10)

Adult Jail/Juevenile Detention Center 15% 9 35% 11 0.0948 9

Quality of Treasurers Office 13% 10 39% 6 0.0824 10

Quality of County Sheriff's Office 11% 11 51% 2 0.0535 11

Quality of Community Elections 10% 12 42% 3 0.0595 12

Quality of District Courts 9% 13 37% 7 0.0576 13

Quality of Election Office 7% 14 43% 4 0.0403 14

Quality of District Attorneys' Office 6% 15 37% 5 0.0379 15












Public Safety

Category of Service

Most

Important

%

Most

Important

Rank

Satisfaction

%

Satisfaction

Rank

Importance-

Satisfaction

Rating

I-S Rating

Rank


City's overall efforts to prevent crime 38% 1 39% 7 0.2345 1

Quality of animal control in City 29% 3 33% 8 0.1951 2


Code Enforcement 26% 4 30% 9 0.1782 3

Visibility of police in neighborhoods 37% 2 52% 4 0.1749 4

Visibility of police in retail areas 23% 5 48% 5 0.1198 5

Visibility of Building Insepections 14% 7 26% 10 0.1055 6

Medium Priority (IS <.10)

Police department personnel response to emergencies 18% 6 55% 3 0.0807 7

Enforcement of City traffic laws 15% 8 46% 6 0.0794 8

Fire department response to fires 8% 10 76% 2 0.0198 9

Fire department response to medical emergency calls 7% 9 78% 1 0.0161 10












City Codes and Ordinances

Category of Service

Most

Important

%

Most

Important

Rank Satisfaction %

Satisfaction

Rank

Importance-

Satisfaction

Rating

I-S Rating

Rank


Enforcing the clean up of litter and desbris city-wide 47% 2 26% 7 0.3494 1

Mowing/Trimming on private and/or vacant property city-wide 40% 3 24% 8 0.3055 2

Enforcing the clean up of litter and desbris in neighborhood 37% 4 31% 4 0.2564 3

Mowing/trimming on private and/or vacant property in neighborhood 28% 5 28% 5 0.2016 4

5


Maintenance of neighborhood residential property 24% 6 33% 3 0.1632 5

Enforcing removal of inoperable or junk cars 21% 7 35% 1 0.1363 6

Enforcing maintenance of business property 17% 8 33% 2 0.1116 7


None












City Maintenance

Category of Service

Most

Important

%

Most

Important

Rank

Satisfaction

%

Satisfaction

Rank

Importance-

Satisfaction

Rating

I-S Rating

Rank


Maintenance of streets in your neighborhood 43% 1 30% 7 0.2975 1

Maintenance of sidewalks 28% 3 20% 12 0.2235 2


Snow removal on neighborhood streets 30% 2 36% 6 0.1879 3

Maintenance of major City streets 29% 4 39% 3 0.1781 4

Overall cleanliness of streets & other public areas 24% 5 31% 9 0.1619 5

Maintenance of curbs in your neighborhood 18% 7 24% 11 0.1385 6

Maintenance of alleys 14% 8 16% 13 0.1154 7

Maintenance of stormwater drainage system 17% 6 34% 8 0.1110 8


Appearance of Downtown 11% 10 38% 5 0.0675 9

Maintenance of Downtown parking lots 7% 11 29% 10 0.0478 10

Snow removal on major City streets 10% 9 58% 1 0.0438 11

Maintenance of street signs/traffic signals 7% 12 49% 2 0.0334 12

Maintenance of City buildings 5% 13 41% 4 0.0302 13












Parks and Recreation

Category of Service

Most

Important

%

Most

Important

Rank

Satisfaction

%

Satisfaction

Rank

Importance-

Satisfaction

Rating

I-S Rating

Rank


Number of walking & biking trails 36% 1 30% 5 0.2520 1


Youth recreation programs 27% 3 26% 6 0.1981 2

Swimming pool & spray parks 25% 4 24% 10 0.1882 3

Programs for seniors 19% 6 22% 12 0.1519 4

Maintenance of parks & equipment 28% 2 49% 1 0.1451 5

Adult recreation programs 18% 7 23% 9 0.1363 6

Number of parks 20% 5 39% 3 0.1206 7

Fees that are charged for recreation programs 14% 8 24% 11 0.1070 8


Number of outdoor athletic fields 13% 9 32% 4 0.0845 9

Ease of registering for programs 7% 10 26% 7 0.0509 10

Skate board parks 4% 11 24% 8 0.0336 11

Sunflower Hills Golf Course 2% 12 42% 2 0.0110 12











Section 3:

Tabular Data



Tabular Data

Your District

DISTRICT Number Percent

District 1 399 12.6 %

District 2 396 12.5 %

District 3 397 12.5 %

District 4 398 12.5 %

District 5 398 12.5 %

District 6 395 12.4 %

District 7 399 12.6 %

District 8 393 12.4 %

Total 3175 100.0 %



Tabular Data

Q1. NEIGHBORHOOD/COMMUNITY SERVICES. Using a scale of 5 to 1, where 5 means "Very

Satisfied" and 1 means "Very Dissatisfied," please rate your satisfaction with the quality of each of the

following services in the neighborhood/community where you live.

(N=3175)

Very Very

Satisfied Satisfied Neutral Dissatisfied Dissatisfied Don't Know

Q1-1. Police services 23.9% 41.0% 19.4% 6.9% 3.2% 5.6%

Q1-2. Fire services 35.1% 40.9% 13.2% 1.1% 1.0% 8.5%

Q1-3. Ambulance services 31.9% 35.1% 15.7% 1.8% 1.4% 14.0%

Q1-4. Maintenance of city streets 5.9% 21.3% 26.2% 28.9% 15.4% 2.4%

Q1-5. Storm water runoff/management system 7.5% 27.4% 31.7% 14.9% 10.0% 8.4%

Q1-6. Sewer utility system 9.0% 30.8% 31.8% 9.8% 7.5% 11.0%

Q1-7. Trash collection system 23.1% 44.4% 17.7% 7.9% 4.2% 2.7%

Q1-8. Parks and recreation facilities 11.8% 33.5% 26.0% 13.6% 5.7% 9.4%

Q1-9. Parks and recreation programs 8.5% 24.8% 29.5% 12.4% 6.1% 18.7%

Q1-10. Code enforcement 6.7% 19.6% 32.8% 15.2% 11.7% 13.9%

Q1-11. Planning and zoning 5.4% 18.5% 38.6% 10.9% 6.1% 20.5%

Q1-12. Communication with the public 6.3% 20.6% 35.4% 18.8% 9.6% 9.3%

Q1-13. Municipal court 6.7% 20.9% 36.9% 8.2% 5.7% 21.7%

Q1-14. Recycling 12.6% 34.5% 26.2% 10.0% 7.1% 9.6%

Q1-15. Public transportation 8.0% 20.6% 31.3% 10.3% 8.1% 21.7%



Tabular Data

EXCLUDING DON’T KNOW

Q1. NEIGHBORHOOD/COMMUNITY SERVICES. Using a scale of 5 to 1, where 5 means "Very

Satisfied" and 1 means "Very Dissatisfied," please rate your satisfaction with the quality of each of the

following services in the neighborhood/community where you live. (without "don't know")

(N=3175)

Very

Very Satisfied Satisfied Neutral Dissatisfied Dissatisfied

Q1-1. Police services 25.3% 43.5% 20.6% 7.3% 3.4%

Q1-2. Fire services 38.4% 44.7% 14.5% 1.2% 1.1%

Q1-3. Ambulance services 37.1% 40.9% 18.2% 2.1% 1.6%

Q1-4. Maintenance of city streets 6.0% 21.8% 26.8% 29.6% 15.8%

Q1-5. Storm water runoff/management system 8.2% 29.9% 34.7% 16.3% 10.9%

Q1-6. Sewer utility system 10.1% 34.6% 35.8% 11.0% 8.5%

Q1-7. Trash collection system 23.8% 45.7% 18.2% 8.1% 4.3%

Q1-8. Parks and recreation facilities 13.1% 37.0% 28.6% 15.0% 6.3%

Q1-9. Parks and recreation programs 10.4% 30.5% 36.3% 15.2% 7.5%

Q1-10. Code enforcement 7.8% 22.8% 38.1% 17.7% 13.6%

Q1-11. Planning and zoning 6.8% 23.2% 48.6% 13.7% 7.7%

Q1-12. Communication with the public 6.9% 22.7% 39.0% 20.8% 10.6%

Q1-13. Municipal court 8.6% 26.7% 47.1% 10.4% 7.2%

Q1-14. Recycling 13.9% 38.2% 29.0% 11.0% 7.8%

Q1-15. Public transportation 10.3% 26.3% 39.9% 13.2% 10.3%



Tabular Data

Q2. NEIGHBORHOOD/COMMUNITY PRIORITIES. Which FOUR of the services listed in Question 1

should receive the most emphasis for improvement in the neighborhood/community where you live over

the next TWO years?

Q2. Top choice Number Percent

Police services 504 15.9 %

Fire services 77 2.4 %

Ambulance services 29 0.9 %

Maintenance of City streets 935 29.4 %

Storm water runoff/management system 157 4.9 %

Sewer utility system 83 2.6 %

Trash collection system 57 1.8 %

Parks & recreation facilities 184 5.8 %

Parks & recreation programs 61 1.9 %

Code enforcement 236 7.4 %

Planning & zoning 54 1.7 %

Communication with the public 135 4.3 %

Municipal court 42 1.3 %

Recycling 75 2.4 %

Public transportation 165 5.2 %

None chosen 381 12.0 %

Total 3175 100.0 %



the next TWO years?

Q2. 2nd choice Number Percent














Recycling 104 3.3 %



Total 3175 100.0 %



Tabular Data



the next TWO years?

Q2. 3rd choice Number Percent














Recycling 150 4.7 %



Total 3175 100.0 %



the next TWO years?

Q2. 4th choice Number Percent














Recycling 149 4.7 %



Total 3175 100.0 %



Tabular Data

SUM OF THE TOP CHOICES



the next TWO years? (top 4)















Recycling 478 15.1 %



Total 10760



Tabular Data

Q3. COUNTY LEVEL SERVICES. Using a scale of 5 to 1 where 5 means "Very Satisfied" and 1 means

"Very Dissatisfied," please rate your satisfaction with the quality of each of the following county level

services.

(N=3175)

Very Very


Q3-16. County Sheriff's office 10.1% 26.9% 29.8% 3.4% 2.6% 27.1%

Q3-17. Adult Jail/Juvenile Detention Center 5.2% 16.1% 31.7% 5.3% 3.2% 38.5%

Q3-18. Services for developmental disabilities 4.7% 13.4% 31.4% 10.3% 5.4% 34.8%

Q3-19. Area Agency on Aging Services 5.5% 15.6% 31.3% 10.0% 4.6% 33.0%

Q3-20. Senior transportation 5.2% 13.4% 31.6% 9.9% 4.3% 35.7%

Q3-21. District Courts 6.2% 20.4% 33.8% 6.6% 4.1% 29.0%

Q3-22. Treasurer's Office 6.8% 24.0% 33.3% 11.0% 5.0% 19.9%

Q3-23. Motor Vehicle Registration 8.3% 27.0% 22.3% 22.2% 13.7% 6.5%

Q3-24. County Appraiser's Office services 6.0% 19.9% 34.3% 12.6% 6.9% 20.4%

Q3-25. County parks (Wyandotte County

Park, Wyandotte County Lake, Pierson Park) 10.8% 34.9% 27.7% 9.7% 4.0% 12.9%

Q3-26. The District Attorneys' Office 6.9% 18.0% 34.4% 4.8% 3.6% 32.4%

Q3-27. The Election Office 8.3% 24.8% 35.3% 5.5% 2.5% 23.6%

Q3-28. Community elections 7.5% 25.5% 35.8% 6.7% 3.6% 21.0%

Q3-29. Customer service provided by Unified

Government employees 7.3% 23.8% 31.5% 12.2% 8.3% 17.0%

Q3-30. Public Health Department services 6.5% 18.1% 33.6% 7.2% 3.7% 30.9%



Tabular Data


Q3. COUNTY LEVEL SERVICES. Using a scale of 5 to 1 where 5 means "Very Satisfied" and 1 means

"Very Dissatisfied," please rate your satisfaction with the quality of each of the following county level

services. (without "don't know")

(N=3175)

Very


Q3-16. County Sheriff's office 13.9% 37.0% 40.8% 4.7% 3.6%

Q3-17. Adult Jail/Juvenile Detention Center 8.4% 26.2% 51.6% 8.7% 5.2%

Q3-18. Services for developmental disabilities 7.1% 20.6% 48.2% 15.7% 8.3%

Q3-19. Area Agency on Aging Services 8.3% 23.2% 46.8% 14.9% 6.9%

Q3-20. Senior transportation 8.0% 20.8% 49.1% 15.3% 6.7%

Q3-21. District Courts 8.7% 28.7% 47.6% 9.2% 5.7%

Q3-22. Treasurer's Office 8.5% 30.0% 41.6% 13.7% 6.3%

Q3-23. Motor Vehicle Registration 8.9% 28.9% 23.9% 23.7% 14.6%

Q3-24. County Appraiser's Office services 7.5% 25.0% 43.1% 15.9% 8.6%

Q3-25. County parks (Wyandotte County

Park, Wyandotte County Lake, Pierson Park) 12.4% 40.1% 31.8% 11.1% 4.6%

Q3-26. The District Attorneys' Office 10.2% 26.6% 50.9% 7.1% 5.3%

Q3-27. The Election Office 10.8% 32.5% 46.2% 7.3% 3.3%

Q3-28. Community elections 9.5% 32.2% 45.3% 8.4% 4.5%

Q3-29. Customer service provided by Unified

Government employees 8.8% 28.6% 37.9% 14.7% 10.0%

Q3-30. Public Health Department services 9.3% 26.2% 48.7% 10.4% 5.3%



Tabular Data

Q4. COUNTY LEVEL PRIORITIES. Which FOUR of the county-level services listed in Question 3

should receive the most emphasis for improvement over the next TWO years?


County Sheriff's office 136 4.3 %

Adult Jail/Juvenile Detention Center 135 4.3 %

Services for developmental disabilities 281 8.9 %

Area Agency on Aging Services 236 7.4 %

Senior transportation 115 3.6 %

District Courts 63 2.0 %

Treasurer's Office 86 2.7 %

Motor Vehicle Registration 687 21.6 %

County Appraiser's Office services 111 3.5 %

County parks (Wyandotte County Park, Wyandotte County

Lake, Pierson Park) 247 7.8 %

The District Attorneys' Office 28 0.9 %

The Election Office 26 0.8 %

Community elections 44 1.4 %

Customer service provided by Unified Government employees 207 6.5 %

Public Health Department services 172 5.4 %


Total 3175 100.0 %





















Total 3175 100.0 %



Tabular Data





















Total 3175 100.0 %





















Total 3175 100.0 %



Tabular Data



should receive the most emphasis for improvement over the next TWO years? (top 4)



















Total 9588



Tabular Data

Q5. OVERALL PRIORITIES. Using the lists in Questions 1 and 3, which FOUR items do you think

should be the top overall priorities for the Unified Government over the next TWO years?















Recycling 32 1.0 %



















Total 3175 100.0 %



Tabular Data

















Recycling 57 1.8 %



















Total 3175 100.0 %



Tabular Data

















Recycling 63 2.0 %



















Total 3175 100.0 %



Tabular Data

















Recycling 71 2.2 %



















Total 3175 100.0 %



Tabular Data



should be the top overall priorities for the Unified Government over the next TWO years? (top 4)















Recycling 223 7.0 %



















Total 10304



Tabular Data

Q6. PUBLIC SAFETY. Please rate your satisfaction on a scale of 5 to 1, where 5 means "Very Satisfied"

and 1 means "Very Dissatisfied," with the following PUBLIC SAFETY services provided by your

government.

(N=3175)

Very Very


Q6-1. The visibility of police in

neighborhoods 13.8% 36.9% 23.9% 16.5% 6.0% 2.9%

Q6-2. The visibility of police in neighborhood

retail areas 11.4% 33.4% 29.0% 14.8% 5.0% 6.3%

Q6-3. The visibility of Code Enforcement in

your neighborhood 6.6% 19.9% 31.5% 18.5% 11.7% 11.7%

Q6-4. The visibility of Building Inspection in


Q6-5. The city's overall efforts to prevent

crime 8.0% 28.0% 30.3% 17.9% 9.0% 6.7%

Q6-6. Enforcement of traffic laws 9.7% 33.2% 31.9% 12.3% 6.8% 6.0%

Q6-7. How quickly police department

personnel respond to emergencies 15.1% 32.8% 23.7% 8.9% 5.9% 13.6%

Q6-8. How quickly fire department responded

to fires 28.2% 35.5% 17.4% 1.4% 1.2% 16.5%

Q6-9. How quickly fire department responds

to medical emergency calls 31.0% 35.0% 15.9% 1.5% 1.1% 15.5%

Q6-10. Quality of animal control in your

neighborhood 8.9% 21.0% 27.8% 17.9% 16.3% 8.0%



Tabular Data


Q6. PUBLIC SAFETY. Please rate your satisfaction on a scale of 5 to 1, where 5 means "Very Satisfied"

and 1 means "Very Dissatisfied," with the following PUBLIC SAFETY services provided by your

government. (without "don't know")

(N=3175)

Very


Q6-1. The visibility of police in

neighborhoods 14.2% 38.0% 24.6% 17.0% 6.2%

Q6-2. The visibility of police in neighborhood

retail areas 12.2% 35.7% 31.0% 15.8% 5.3%

Q6-3. The visibility of Code Enforcement in

your neighborhood 7.5% 22.6% 35.6% 20.9% 13.3%

Q6-4. The visibility of Building Inspection in


Q6-5. The city's overall efforts to prevent

crime 8.6% 30.0% 32.5% 19.2% 9.6%

Q6-6. Enforcement of traffic laws 10.3% 35.3% 34.0% 13.1% 7.2%

Q6-7. How quickly police department

personnel respond to emergencies 17.5% 37.9% 27.4% 10.3% 6.9%

Q6-8. How quickly fire department responded

to fires 33.7% 42.5% 20.8% 1.6% 1.4%

Q6-9. How quickly fire department responds

to medical emergency calls 36.6% 41.4% 18.8% 1.8% 1.3%

Q6-10. Quality of animal control in your

neighborhood 9.7% 22.8% 30.2% 19.5% 17.7%



Tabular Data

Q7. Which THREE of the public safety services from the list in Question 6 do you think should receive

the most emphasis from government leaders over the next TWO years?


The visibility of police in neighborhoods 694 21.9 %

The visibility of police in neighborhood retail areas 165 5.2 %

The visibility of Code Enforcement in your neighborhood 309 9.7 %

The visibility of Building Inspection in your neighborhood 104 3.3 %

The City's overall efforts to prevent crime 501 15.8 %

Enforcement of traffic laws 107 3.4 %

How quickly police department personnel respond to

emergencies 142 4.5 %

How quickly fire department responded to fires 53 1.7 %

How quickly fire department responds to medical emergency

calls 42 1.3 %

Quality of animal control in your neighborhood 331 10.4 %


Total 3175 100.0 %














calls 97 3.1 %



Total 3175 100.0 %



Tabular Data














calls 125 3.9 %



Total 3175 100.0 %



the most emphasis from government leaders over the next TWO years? (top 3)












calls 264 8.3 %



Total 7546



Tabular Data

Q8. CITY MAINTENANCE. Please rate your satisfaction on a scale of 5 to 1, where 5 is "Very Satisfied"

and 1 is "Very Dissatisfied," with the following aspects of City maintenance.

(N=3175)

Very Very


Q8-1. Maintenance of major City streets 6.3% 30.6% 24.4% 24.5% 9.7% 4.5%

Q8-2. Maintenance of streets in your

neighborhood 4.5% 23.6% 20.5% 29.9% 17.9% 3.6%

Q8-3. Maintenance of alleys in your

neighborhood 2.6% 8.0% 25.8% 16.3% 14.1% 33.3%

Q8-4. Maintenance of sidewalks in your

neighborhood 3.5% 12.8% 22.3% 21.1% 22.0% 18.4%

Q8-5. Maintenance of curbs in your

neighborhood 4.1% 16.6% 25.0% 19.8% 21.0% 13.5%

Q8-6. Maintenance of street signs/traffic

signals 8.5% 36.4% 33.0% 8.4% 6.2% 7.5%

Q8-7. Maintenance of downtown parking lots 4.2% 17.5% 33.1% 12.9% 7.8% 24.6%

Q8-8. Overall appearance of downtown

including lighting, landscaping and planter

boxes 6.2% 26.2% 33.9% 12.3% 6.4% 14.9%

Q8-9. Maintenance of City buildings 6.0% 28.2% 36.7% 8.3% 4.8% 15.9%

Q8-10. Snow removal on major City streets 12.7% 41.9% 23.3% 9.8% 6.6% 5.8%

Q8-11. Snow removal on neighborhood

streets 8.4% 26.2% 21.6% 22.9% 16.2% 4.7%

Q8-12. Overall cleanliness of streets and

other public areas 4.8% 24.9% 31.1% 23.4% 10.5% 5.3%

Q8-13. Maintenance of stormwater drainage

system in your neighborhood 5.8% 24.6% 31.4% 14.7% 12.4% 11.1%



Tabular Data


Q8. CITY MAINTENANCE. Please rate your satisfaction on a scale of 5 to 1, where 5 is "Very Satisfied"

and 1 is "Very Dissatisfied," with the following aspects of City maintenance. (without "don't know")

(N=3175)

Very


Q8-1. Maintenance of major City streets 6.6% 32.0% 25.6% 25.6% 10.2%

Q8-2. Maintenance of streets in your

neighborhood 4.7% 24.5% 21.2% 31.0% 18.6%

Q8-3. Maintenance of alleys in your

neighborhood 3.8% 12.0% 38.6% 24.4% 21.1%

Q8-4. Maintenance of sidewalks in your

neighborhood 4.2% 15.7% 27.3% 25.8% 27.0%

Q8-5. Maintenance of curbs in your

neighborhood 4.7% 19.2% 28.9% 22.9% 24.3%

Q8-6. Maintenance of street signs/traffic

signals 9.2% 39.4% 35.6% 9.1% 6.7%

Q8-7. Maintenance of downtown parking lots 5.5% 23.1% 43.9% 17.2% 10.3%

Q8-8. Overall appearance of downtown

including lighting, landscaping and planter

boxes 7.3% 30.8% 39.8% 14.5% 7.5%

Q8-9. Maintenance of City buildings 7.2% 33.5% 43.7% 9.9% 5.7%

Q8-10. Snow removal on major City streets 13.4% 44.5% 24.7% 10.4% 7.0%

Q8-11. Snow removal on neighborhood

streets 8.9% 27.4% 22.7% 24.0% 17.0%

Q8-12. Overall cleanliness of streets and

other public areas 5.1% 26.3% 32.8% 24.7% 11.1%

Q8-13. Maintenance of stormwater drainage

system in your neighborhood 6.6% 27.7% 35.3% 16.6% 13.9%



Tabular Data

Q9. Which THREE of the maintenance services from the list in Question 8 do you think should receive

the most emphasis from City leaders over the next TWO years?


Maintenance of major City streets 554 17.4 %

Maintenance of streets in your neighborhood 616 19.4 %

Maintenance of alleys in your neighborhood 155 4.9 %

Maintenance of sidewalks in your neighborhood 317 10.0 %

Maintenance of curbs in your neighborhood 111 3.5 %

Maintenance of street signs/traffic signals 34 1.1 %

Maintenance of Downtown parking lots 46 1.4 %

Overall appearance of Downtown including lighting,

landscaping & planter boxes 81 2.6 %

Maintenance of City buildings 43 1.4 %

Snow removal on major City streets 91 2.9 %

Snow removal on neighborhood streets 248 7.8 %

Overall cleanliness of streets & other public areas 167 5.3 %

Maintenance of stormwater drainage system in your

neighborhood 218 6.9 %


Total 3175 100.0 %




















Total 3175 100.0 %



Tabular Data




















Total 3175 100.0 %



the most emphasis from City leaders over the next TWO years? (top 3)


















Total 8135



Tabular Data

Q10. ENFORCEMENT OF CODES AND ORDINANCES IN YOUR CITY. Please rate your satisfaction

on a scale of 5 to 1, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," with the following

aspects of codes and ordinances.

(N=3175)

Very Very


Q10-1. Enforcing the clean-up of junk, trash &

debris (blight), city-wide 4.5% 19.0% 26.5% 27.7% 14.7% 7.6%


debris (blight), in your neighborhood 5.6% 23.5% 25.9% 23.8% 15.1% 6.1%

Q10-3. Enforcing the mowing and trimming of

weeds on private and/or vacant property,

city-wide 3.8% 18.3% 27.0% 26.9% 15.9% 8.1%


weeds on private and/or vacant property, in


Q10-5. Enforcing the maintenance of

residential property (houses) in your

neighborhood 6.0% 24.7% 29.7% 19.6% 12.7% 7.2%


business property 4.7% 23.8% 37.7% 12.6% 7.2% 14.1%

Q10-7. Enforcing the removal of inoperable or

junk cars in your neighborhood 6.2% 24.6% 29.7% 15.8% 12.3% 11.4%



Tabular Data


Q10. ENFORCEMENT OF CODES AND ORDINANCES IN YOUR CITY. Please rate your satisfaction

on a scale of 5 to 1, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," with the following

aspects of codes and ordinances. (without "don't know")

(N=3175)

Very



debris (blight), city-wide 4.9% 20.6% 28.7% 29.9% 15.9%


debris (blight), in your neighborhood 5.9% 25.0% 27.6% 25.3% 16.1%


weeds on private and/or vacant property,

city-wide 4.1% 19.9% 29.4% 29.2% 17.3%


weeds on private and/or vacant property, in



residential property (houses) in your

neighborhood 6.5% 26.6% 32.1% 21.1% 13.7%


business property 5.5% 27.7% 43.8% 14.7% 8.3%

Q10-7. Enforcing the removal of inoperable or

junk cars in your neighborhood 7.0% 27.8% 33.6% 17.8% 13.9%



Tabular Data

Q11. Which THREE of the items from the list in Question 10 do you think should receive the most

emphasis from government leaders over the next TWO years?


Enforcing clean-up of junk, trash & debris (blight), city-wide 1023 32.2 %

Enforcing clean-up of junk, trash & debris (blight), in your


Enforcing mowing & trimming of weeds on private and/or vacant

property, city-wide 352 11.1 %


property, in your neighborhood 195 6.1 %

Enforcing maintenance of residential property (houses) in your


Enforcing maintenance of business property 83 2.6 %

Enforcing removal of inoperable or junk cars in your



Total 3175 100.0 %

















Total 3175 100.0 %



Tabular Data

















Total 3175 100.0 %



emphasis from government leaders over the next TWO years? (top 3)















Total 7562



Tabular Data

Q12. PARKS AND RECREATION. Please rate your satisfaction on a scale of 5 to 1, where 5 means

"Very Satisfied" and 1 means "Very Dissatisfied," with the following parks and recreation facilities and

services.

(N=3175)

Very Very


Q12-1. Maintenance of parks & equipment 8.7% 32.2% 27.6% 11.2% 3.9% 16.2%

Q12-2. Number of walking and biking trails 6.1% 19.2% 23.1% 23.1% 13.2% 15.3%

Q12-3. The number of parks 7.4% 26.8% 29.5% 16.3% 7.4% 12.6%

Q12-4. Number of outdoor athletic fields 5.8% 20.6% 30.2% 17.1% 7.5% 18.8%

Q12-5. Sunflower Hills Golf Course 7.0% 17.7% 29.5% 2.4% 2.0% 41.5%

Q12-6. Swimming pool & spray parks 4.9% 13.5% 25.2% 18.2% 13.3% 24.9%

Q12-7. Youth recreation programs 4.6% 13.7% 25.5% 17.5% 9.6% 29.0%

Q12-8. Adult recreation programs 4.0% 12.3% 27.7% 17.2% 9.3% 29.6%

Q12-9. Programs for seniors 3.7% 10.2% 27.3% 14.7% 8.6% 35.4%

Q12-10. Ease of registering for programs 4.1% 12.7% 30.5% 10.1% 6.6% 36.0%

Q12-11. Skate board parks 4.3% 9.6% 31.1% 8.1% 5.9% 41.0%

Q12-12. Fees charged for recreation programs 3.8% 11.5% 30.1% 10.7% 8.7% 35.2%



Tabular Data


Q12. PARKS AND RECREATION. Please rate your satisfaction on a scale of 5 to 1, where 5 means

"Very Satisfied" and 1 means "Very Dissatisfied," with the following parks and recreation facilities and

services. (without "don't know")

(N=3175)

Very


Q12-1. Maintenance of parks & equipment 10.4% 38.5% 33.0% 13.4% 4.7%

Q12-2. Number of walking and biking trails 7.2% 22.6% 27.3% 27.3% 15.6%

Q12-3. The number of parks 8.4% 30.7% 33.7% 18.6% 8.5%

Q12-4. Number of outdoor athletic fields 7.1% 25.3% 37.3% 21.1% 9.2%

Q12-5. Sunflower Hills Golf Course 11.9% 30.2% 50.3% 4.1% 3.4%

Q12-6. Swimming pool & spray parks 6.5% 17.9% 33.5% 24.3% 17.7%

Q12-7. Youth recreation programs 6.4% 19.4% 36.0% 24.7% 13.6%

Q12-8. Adult recreation programs 5.6% 17.4% 39.3% 24.4% 13.2%

Q12-9. Programs for seniors 5.8% 15.9% 42.3% 22.7% 13.4%

Q12-10. Ease of registering for programs 6.4% 19.9% 47.7% 15.7% 10.2%

Q12-11. Skate board parks 7.4% 16.2% 52.6% 13.7% 10.0%

Q12-12. Fees charged for recreation programs 5.8% 17.8% 46.5% 16.6% 13.4%



Tabular Data

Q13. Which THREE of the parks and recreation issues listed in Question 12 do you think should receive



Maintenance of parks & equipment 507 16.0 %

Number of walking & biking trails 589 18.6 %

The number of parks 159 5.0 %

Number of outdoor athletic fields 99 3.1 %

Sunflower Hills Golf Course 21 0.7 %

Swimming pool & spray parks 277 8.7 %

Youth recreation programs 261 8.2 %

Adult recreation programs 101 3.2 %

Programs for seniors 147 4.6 %

Ease of registering for programs 39 1.2 %

Skate board parks 26 0.8 %

Fees charged for recreation programs 144 4.5 %


Total 3175 100.0 %

















Total 3175 100.0 %



Tabular Data

















Total 3175 100.0 %



the most emphasis from City leaders over the next TWO years? (top 3)















Total 7541



Tabular Data

Q14. Beginning in 2017, the Unified Government will begin receiving approximately $12 million annually

from Village West sales tax revenues. Please indicate which THREE of the items listed below should be

the top priorities to fund with the sales tax revenue.


Aging Services 358 11.3 %

Code Enforcement 153 4.8 %

Demolitions of Residential/Commercial Properties 213 6.7 %

Fire Services 144 4.5 %

Mowing Vacant Lots 88 2.8 %

Park Improvements 202 6.4 %

Police Services 375 11.8 %

Personal Property (Auto) Registration at Courthouse or Annex 153 4.8 %

Property Tax Relief 865 27.2 %

Snow Removal Plowing & Treatment 77 2.4 %

Street Resurfacing 261 8.2 %

Other 134 4.2 %


Total 3175 100.0 %
















Other 69 2.2 %


Total 3175 100.0 %



Tabular Data
















Other 123 3.9 %


Total 3175 100.0 %




the top priorities to fund with the sales tax revenue. (top 3)













Other 326 10.3 %


Total 8935



Tabular Data

Q14. Other

Q14. Other Number Percent

sidewalks 21 6.7 %

sidewalks & curbs 18 5.7 %

schools 12 3.8 %

curbs 7 2.2 %

swimming pools 6 1.9 %

education 5 1.6 %

neighborhood sidewalks 5 1.6 %

lower sales tax 4 1.3 %

lower property taxes 4 1.3 %

lower taxes 3 1.0 %

alleys 3 1.0 %

public transportation 3 1.0 %

youth recreation programs 3 1.0 %

recycling program 2 0.6 %

bike trails 2 0.6 %

This is a survey about what the city wants, not what we want. 2 0.6 %

stormwater runoff 2 0.6 %

youth services 2 0.6 %

mental health services 2 0.6 %

Neighborhood sidewalks and curbs 2 0.6 %

animal control 2 0.6 %

add curbs on neighborhood streets 2 0.6 %

sidewalks & stormwater 2 0.6 %

bike paths 2 0.6 %

programs for seniors 2 0.6 %

New Fire Station 2 0.6 %

gun range 2 0.6 %

Spring pick up 2 0.6 %

neighborhood streets, sidewalks & curbs 2 0.6 %

Waste water runoff improvements 1 0.3 %

youth/adult programs 1 0.3 %

public education 1 0.3 %

more paved walk/bike trails 1 0.3 %

grocery stores 1 0.3 %

neglected properties (Quivera Hills Estates) 1 0.3 %

Planning of more upscale residential neighborhoods 1 0.3 %

personal raise 1 0.3 %

roadside/streetside garbage cleanup 1 0.3 %

Leavenworth Road 1 0.3 %

bring back operation brightside 1 0.3 %

Tax relief for senior citizens 1 0.3 %

utilities, water service 1 0.3 %

put the money in the bank 1 0.3 %

raises for non union employees 1 0.3 %

youth programs/swimming pool 1 0.3 %

creeks with erosion 1 0.3 %

BPU is exempt from fed & state income taxes as well as local

property taxes 1 0.3 %

Inner city curbs & sidewalks 1 0.3 %

clean up junk/trash in neighborhoods 1 0.3 %

sidewalk replacement 1 0.3 %

food for elderly 1 0.3 %



Tabular Data

Q14. Other


keep businesses going, build job opportunities 1 0.3 %

Animal HUMANE Society and Trap, Neuter, and Release

program 1 0.3 %

We need more youth recreation programs 1 0.3 %

remarking streets in Wyandotte County (yellow & white lines) 1 0.3 %

redo Leavenworth Road west of 435 1 0.3 %

sewers in areas that don't have them 1 0.3 %

activity for youths 1 0.3 %

curbs & Sidewalks on residential streets 1 0.3 %

New Turner High School Stadium 1 0.3 %

another NO-kill animal shelter further south & east 1 0.3 %

more Sheriff officers 1 0.3 %

evaluating BPU 1 0.3 %

election office parking lot 1 0.3 %

Maintenance of neighborhood alleys & clean up wooded areas 1 0.3 %

property 1 0.3 %

property tax relief 1 0.3 %

new sidewalks for old neighborhoods 1 0.3 %

Youth related programs 1 0.3 %

grocery store in NE area 1 0.3 %

funding for schools 1 0.3 %

police acting on Protection from Abuse orders 1 0.3 %

too many old buildings with poor maintenance 1 0.3 %

sewer for north Edwardsville 1 0.3 %

street lights on 42nd St 1 0.3 %

more boat slips at Wyandotte County Lake 1 0.3 %

fixing neighborhood sidewalks 1 0.3 %

reserve funds 1 0.3 %

Sheriff's office 1 0.3 %

help homeless 1 0.3 %

improve schools so housing values will grow 1 0.3 %

homeless resources 1 0.3 %

cleaning alleys & fixing potholes 1 0.3 %

sidewalks, street lights, curbs 1 0.3 %

no sales tax on food purchased 1 0.3 %

Wyandotte County Lake Park 1 0.3 %

tax relief 1 0.3 %

more grants for resident student education 1 0.3 %

Help low income individuals with house repairs 1 0.3 %

fund balance 1 0.3 %

sidewalks & street lights in Armourdale 1 0.3 %

recreation programs 1 0.3 %

animal safety 1 0.3 %

sewer on 51st St north of Leau Rd 1 0.3 %

streets 1 0.3 %

pay as you go equipment/projects 1 0.3 %

water treatment 1 0.3 %

flooding yards and basements 1 0.3 %

sidewalks & residential streets 1 0.3 %

cleaning our city streets from garbage 1 0.3 %

find occupants for the EPA building 1 0.3 %

creating a viable and usable downtown 1 0.3 %



Tabular Data

Q14. Other


lower school taxes 1 0.3 %

hire more people 1 0.3 %

sidewalk along Leavenworth Road 1 0.3 %

lower homeowners taxes 1 0.3 %

mental health & schools 1 0.3 %

minor home repair; youth programs; grocery store in Northeast

Community 1 0.3 %

storm sewers and sidewalks 1 0.3 %


grocery store in East KCK 1 0.3 %

downtown businesses and shopping 1 0.3 %

grocery store 1 0.3 %

big jail 1 0.3 %

parks West of 435 1 0.3 %

lower taxes on property in Western Wydotte 1 0.3 %

storm water drainage 1 0.3 %

I had to plow my own street to get out to Leavenworth Rd 1 0.3 %

street maintenance 1 0.3 %

new parks & trails out west 1 0.3 %

U.G. employee raise 1 0.3 %

youth programs and enrichment 1 0.3 %

more fish population in Kansas waters 1 0.3 %

schools in Argentine & Emerson 1 0.3 %

pay off all debts, build solid fund for large projects 1 0.3 %

sidewalks in Edwardsville 1 0.3 %

services for disabled 1 0.3 %

pet enforcement 1 0.3 %

curbs in Rosedale 1 0.3 %

reduce taxes 1 0.3 %

senior citizens programs 1 0.3 %

employee incentives 1 0.3 %

schools & youth programs 1 0.3 %

sidewalks in District 1 1 0.3 %

YWCA 1 0.3 %

drainagw/curbs 1 0.3 %

homeless shelters 1 0.3 %

pay back BPU for their investment pilot 1 0.3 %

summer youth employment 1 0.3 %

youth sports 1 0.3 %

repair tennis courts in inner city 1 0.3 %

take better care of sewers, curbs, streets, etc. 1 0.3 %

storm water drainage on Holiday Dr in Morris 1 0.3 %

walking & bike trails 1 0.3 %

Sheriffs office 1 0.3 %

cut 50 of government employees 1 0.3 %

more services 1 0.3 %

raises for employees 1 0.3 %

more affordable housing for the elderly 1 0.3 %

elimination of pilot fee 1 0.3 %

youth programs 1 0.3 %

walking trails and sidewalks 1 0.3 %

sewer 1 0.3 %



Tabular Data

Q14. Other


demo or rehab of properties 1 0.3 %

cleaning up trash 1 0.3 %

pick up trash on street 1 0.3 %

fix curbs for wheelchair bound people 1 0.3 %

opportunities, parks, businesses in urban core 1 0.3 %

save downtown 1 0.3 %

new grocery stores in downtown 1 0.3 %

mowing city/public areas (side of roads) 1 0.3 %

more parks 1 0.3 %

sidewalks for major streets in Leavenworth 1 0.3 %

homeowners hazardous material 1 0.3 %

sidewalks and curbs in residential areas 1 0.3 %

need more street lights in neighborhood 1 0.3 %

sidewalks on 136th St 1 0.3 %

downtown/Minnesota Ave redevelopment 1 0.3 %

drainage system 1 0.3 %

sewers for all residents 1 0.3 %

type of transportation in the Turner Area 1 0.3 %

attract social businesses to east end 1 0.3 %

youth and elderly disability services 1 0.3 %

state taxes 1 0.3 %

help seniors restore their property 1 0.3 %

summer programs for low income families 1 0.3 %

transportation 1 0.3 %

handicap access 1 0.3 %

crime prevention 1 0.3 %

streets/sidewalks on N 67th St between Leavenworth & Parallel 1 0.3 %

need speed bumps 1 0.3 %

stormwater maintenance 1 0.3 %

city maintenance 1 0.3 %

cleaning creeks 1 0.3 %

health program for public 1 0.3 %

bury electrical lines 1 0.3 %

mental health service 1 0.3 %

sidewalks for school childrens 1 0.3 %

pools, trails, gyms 1 0.3 %

programs for youth 1 0.3 %

pay raises for employees 1 0.3 %

grocery/shopping in NE area 1 0.3 %

walkways 1 0.3 %

youth and adult programs 1 0.3 %

blight 1 0.3 %

build up/clean up 600 block of Central 1 0.3 %

10th st south parking west side 1 0.3 %

sewers no more septic systems 1 0.3 %

walking & biking trails 1 0.3 %

inner city development 1 0.3 %

clean up vacant lots 1 0.3 %

urban youth 1 0.3 %

craft store 1 0.3 %

school supplies 1 0.3 %

pool and spray park 1 0.3 %



Tabular Data

Q14. Other


taxes on BPU bill relief 1 0.3 %

grocery store in NE Wyandotte County 1 0.3 %

youth rec & after school programs 1 0.3 %

safety when kids walking to school 1 0.3 %

build a park on the vacant lot back of Quik Trip 1 0.3 %

sidewalks & trails 1 0.3 %

mental health center 1 0.3 %

cleaning the streets in the neighborhood 1 0.3 %

economic development 1 0.3 %

Access to Recreational Faciliates for everyone 1 0.3 %

sewers 1 0.3 %

redevelop Rainbow & SW Blvd 1 0.3 %

release from land bank 1 0.3 %

Total 315 100.0 %



Tabular Data

Q15. BUSINESS NEEDS. Several types of businesses are listed below. For each one, please indicate if you

or others in your household have a need for the business.

(N=3175)

Yes No

Q15-1. Grocery Store 68.3% 31.7%

Q15-2. Hardware Store 60.0% 40.0%

Q15-3. Dry Cleaners 31.5% 68.5%

Q15-4. Laundromat 24.3% 75.7%

Q15-5. Fast Food Restaurant (order at

counter; carry own food; dispose of own

trash) 42.9% 57.1%

Q15-6. Fast Casual Restaurant (order at

counter but higher quality; e.g. Panera Bread) 54.5% 45.5%

Q15-7. Casual Dining Restaurant (e.g.

Applebee's) 57.4% 42.6%

Q15-8. Fine Dining Restaurant (full-service;

order and food brought to table) 51.4% 48.6%

Q15-9. Convenience/Gas Station (e.g.

QuikTrip) 55.7% 44.3%

Q15-10. Senior Day Care 25.2% 74.8%

Q15-11. Children's Day Care 26.8% 73.2%

Q15-12. Health and Fitness Center 54.7% 45.3%

Q15-13. Urgent Medical Care Facility 55.8% 44.2%

Q15-14. Drug Store/Pharmacy (e.g. CVS) 52.6% 47.4%

Q15-15. Clothing and Home Goods (e.g.

Kohl's) 56.9% 43.1%



Tabular Data

Q15. THEN, please indicate how you would like to see the availability of each type of business in your

neighborhood change.

(N=2739)

Stay about the

Increase same Decrease Don't know

Q15-1. Grocery Store 58.3% 33.8% 0.2% 7.8%

Q15-2. Hardware Store 51.7% 40.5% 0.4% 7.4%

Q15-3. Dry Cleaners 49.9% 38.4% 0.7% 11.1%

Q15-4. Laundromat 50.1% 37.2% 0.3% 12.4%



trash) 34.8% 54.6% 3.9% 6.7%


counter but higher quality; e.g. Panera

Bread) 64.4% 27.6% 0.6% 7.3%


Applebee's) 63.7% 28.2% 0.4% 7.7%


order and food brought to table) 66.4% 24.1% 0.5% 9.1%


QuikTrip) 42.1% 47.7% 1.6% 8.6%

Q15-10. Senior Day Care 67.6% 14.2% 0.5% 17.8%

Q15-11. Children's Day Care 65.4% 17.6% 0.3% 16.7%

Q15-12. Health and Fitness Center 69.8% 17.6% 0.7% 11.9%

Q15-13. Urgent Medical Care Facility 60.5% 28.3% 0.5% 10.7%

Q15-14. Drug Store/Pharmacy (e.g. CVS) 33.0% 57.9% 1.0% 8.2%


Kohl's) 59.7% 30.2% 0.9% 9.3%



Tabular Data


Q15. THEN, please indicate how you would like to see the availability of each type of business in your

neighborhood change. (without "don't know")

(N=2739)

Increase Stay about the same Decrease

Q15-1. Grocery Store 63.2% 36.6% 0.2%

Q15-2. Hardware Store 55.9% 43.8% 0.4%

Q15-3. Dry Cleaners 56.1% 43.1% 0.8%

Q15-4. Laundromat 57.2% 42.5% 0.4%



trash) 37.3% 58.5% 4.2%


counter but higher quality; e.g. Panera Bread) 69.5% 29.8% 0.7%


Applebee's) 69.0% 30.5% 0.5%


order and food brought to table) 73.0% 26.5% 0.5%


QuikTrip) 46.1% 52.1% 1.8%

Q15-10. Senior Day Care 82.2% 17.2% 0.6%

Q15-11. Children's Day Care 78.6% 21.1% 0.3%

Q15-12. Health and Fitness Center 79.2% 20.0% 0.7%

Q15-13. Urgent Medical Care Facility 67.8% 31.7% 0.6%

Q15-14. Drug Store/Pharmacy (e.g. CVS) 36.0% 63.0% 1.0%


Kohl's) 65.8% 33.3% 1.0%



Tabular Data

Q16. Please indicate how you feel about the current quality of life in your neighborhood.

Q16. How do you feel about the current quality of life in

your neighborhood Number Percent

Never been better 116 3.7 %

Getting better 686 21.6 %

About the same as it has always been 1388 43.7 %

Getting worse 697 22.0 %

Never been worse 60 1.9 %

Don't know 228 7.2 %

Total 3175 100.0 %


Q16. Please indicate how you feel about the current quality of life in your neighborhood. (without "don't

know")

Q16. How do you feel about the current quality of life in

your neighborhood Number Percent

Never been better 116 3.9 %

Getting better 686 23.3 %

About the same as it has always been 1388 47.1 %

Getting worse 697 23.7 %

Never been worse 60 2.0 %

Total 2947 100.0 %



Tabular Data

Q17. Some items that may influence your perception of Wyandotte County are listed below. Please rate

each item on a scale of 5 to 1, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied."

(N=3175)

Very Very


Q17-1. Overall image of Wyandotte County 3.7% 25.7% 27.6% 29.4% 9.2% 4.4%

Q17-2. How well Wyandotte County is

planning for and managing growth and

development 5.2% 26.0% 31.8% 20.7% 6.5% 9.9%

Q17-3. Overall quality of life in Wyandotte

County 4.5% 30.2% 31.8% 22.8% 6.7% 4.0%

Q17-4. Overall appearance of Wyandotte

County 3.5% 21.7% 29.4% 32.2% 9.4% 3.9%

Q17-5. Overall feeling of safety in Wyandotte

County 4.3% 23.1% 29.6% 27.0% 11.8% 4.2%

Q17-6. Overall quality of City and County

services 4.3% 24.8% 38.2% 18.8% 7.6% 6.3%

Q17-7. Your monthly trash service fee 6.5% 28.8% 30.7% 17.5% 9.1% 7.3%

Q17-8. Your monthly sewer fee 4.5% 21.0% 28.4% 21.6% 12.8% 11.7%

Q17-9. The overall value you receive for the

city/county taxes and fees that you pay 2.6% 12.5% 24.9% 29.9% 23.9% 6.1%



Tabular Data


Q17. Some items that may influence your perception of Wyandotte County are listed below. Please rate

each item on a scale of 5 to 1, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied." (without

"don't know")

(N=3175)

Very


Q17-1. Overall image of Wyandotte County 3.9% 26.9% 28.8% 30.8% 9.6%

Q17-2. How well Wyandotte County is

planning for and managing growth and

development 5.7% 28.8% 35.3% 23.0% 7.2%

Q17-3. Overall quality of life in Wyandotte

County 4.7% 31.5% 33.1% 23.8% 7.0%

Q17-4. Overall appearance of Wyandotte

County 3.6% 22.6% 30.5% 33.5% 9.7%

Q17-5. Overall feeling of safety in Wyandotte

County 4.5% 24.1% 30.9% 28.2% 12.3%

Q17-6. Overall quality of City and County

services 4.6% 26.5% 40.8% 20.1% 8.1%

Q17-7. Your monthly trash service fee 7.0% 31.1% 33.1% 18.9% 9.8%

Q17-8. Your monthly sewer fee 5.1% 23.8% 32.2% 24.5% 14.4%

Q17-9. The overall value you receive for the

city/county taxes and fees that you pay 2.8% 13.3% 26.6% 31.9% 25.5%



Tabular Data

D1. Approximately how many years have you lived in Kansas City, KS or Wyandotte County?

D1. How many years have you lived in Kansas City, KS

or Wyandotte County Number Percent

5 or less 298 9.4 %

6-10 243 7.7 %

11-15 201 6.3 %

16-20 217 6.8 %

21-30 545 17.2 %

31+ 1613 50.8 %

Not provided 58 1.8 %

Total 3175 100.0 %

D2. What is your age?

D2. Your age Number Percent

18-34 611 19.2 %

35-44 637 20.1 %

45-54 627 19.7 %

55-64 663 20.9 %

65+ 576 18.1 %


Total 3175 100.0 %

D3. How many persons in your household (counting yourself) are:

Mean Sum

number 2.6 8138

Under age 5 0.2 485

Ages 5-9 0.1 456

Ages 10-14 0.2 504

Ages 15-19 0.2 517

Ages 20-24 0.1 443

Ages 25-34 0.4 1184

Ages 35-44 0.4 1185

Ages 45-54 0.4 1128

Ages 55-64 0.4 1188

Ages 65-74 0.2 604

Ages 75+ 0.1 444



Tabular Data

D4. Do you own or rent your current residence?

D4. Do you own or rent your current residence Number Percent

Own 2173 68.4 %

Rent 1002 31.6 %

Total 3175 100.0 %

D5. Are you or other members of your household of Hispanic or Latino ancestry?

D5. Hispanic or Latino ancestry Number Percent

Yes 736 23.2 %

No 2439 76.8 %

Total 3175 100.0 %

D6. Which of the following best describes your race?

D6. Your race Number Percent

African American/Black 740 23.3 %

American Indian/Alaska Native 94 3.0 %

Asian, Hawaiian/Other Pacific Islander 63 2.0 %

White 2087 65.7 %

Other 194 6.1 %

Total 3178

D7. Would you say your total household income is:

D7. Your total household income Number Percent

Under $30K 846 26.6 %

$30K to $59,999 974 30.7 %

$60K to $99,999 699 22.0 %

$100K+ 406 12.8 %


Total 3175 100.0 %



Tabular Data

D8. Your gender:

D8. Your gender Number Percent

Male 1530 48.2 %

Female 1615 50.9 %


Total 3175 100.0 %



Section 4:

Survey Instrument



©2016 ETC Institute Page 1

2016 Unified Government Community Survey

Thank you for taking the time to complete this important survey. City and County leaders will use your input to help set community priorities so that the tax dollars are spent wisely. When you are finished, please return your completed survey in the postage-paid envelope provided. You may also complete the survey on-line by going to www.UGSSurvey.org. If you have questions, please call (913) 573-5157 and ask for Mike Grimm.

1. NEIGHBORHOOD/COMMUNITY SERVICES. Using a scale of 5 to 1, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your satisfaction with the quality of each of the following services in the neighborhood/community where you live.

Neighborhood/Community Services Very

Satisfied Satisfied Neutral Dissatisfied

Very Dissatisfied

Don't Know

01. Police services 5 4 3 2 1 9

02. Fire services 5 4 3 2 1 9

03. Ambulance services 5 4 3 2 1 9

04. Maintenance of city streets 5 4 3 2 1 9

05. Storm water runoff/management system 5 4 3 2 1 9

06. Sewer utility system 5 4 3 2 1 9

07. Trash collection system 5 4 3 2 1 9

08. Parks and recreation facilities 5 4 3 2 1 9

09. Parks and recreation programs 5 4 3 2 1 9

10. Code enforcement 5 4 3 2 1 9

11. Planning and zoning 5 4 3 2 1 9

12. Communication with the public 5 4 3 2 1 9

13. Municipal court 5 4 3 2 1 9

14. Recycling 5 4 3 2 1 9

15. Public transportation 5 4 3 2 1 9

2. NEIGHBORHOOD/COMMUNITY PRIORITIES. Which FOUR of the services listed in Question 1 should receive the most emphasis for improvement in the neighborhood/community where you live over the next TWO years? [Use the numbers from the list in Question 1.]

1st: ____ 2nd: ____ 3rd: ____ 4th: ____


3. COUNTY LEVEL SERVICES. Using a scale of 5 to 1 where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your satisfaction with the quality of each of the following county level services.

County Level Services Very


Very Dissatisfied

Don't Know

16. County Sheriff's office 5 4 3 2 1 9

17. Adult Jail/Juvenile Detention Center 5 4 3 2 1 9

18. Services for developmental disabilities 5 4 3 2 1 9

19. Area Agency on Aging Services 5 4 3 2 1 9

20. Senior transportation 5 4 3 2 1 9

21. District Courts 5 4 3 2 1 9

22. Treasurer's Office 5 4 3 2 1 9

23. Motor Vehicle Registration 5 4 3 2 1 9

24. County Appraiser's Office services 5 4 3 2 1 9

25. County parks (Wyandotte County Park, Wyandotte County Lake, Pierson Park)

5 4 3 2 1 9

26. The District Attorneys' Office 5 4 3 2 1 9

27. The Election Office 5 4 3 2 1 9

28. Community elections 5 4 3 2 1 9

29. Customer service provided by Unified Government employees

5 4 3 2 1 9

30. Public Health Department services 5 4 3 2 1 9

4. COUNTY LEVEL PRIORITIES. Which FOUR of the county-level services listed in Question 3 should receive the most emphasis for improvement over the next TWO years? [Use the numbers from the list in Question 3.]

1st: ____ 2nd: ____ 3rd: ____ 4th: ____

5. OVERALL PRIORITIES. Using the lists in Questions 1 and 3, which FOUR items do you think should be the top overall priorities for the Unified Government over the next TWO years? [Use the numbers (01-30) from the lists in Questions 1 and 3.]

1st: ____ 2nd: ____ 3rd: ____ 4th: ____

6. PUBLIC SAFETY. Please rate your satisfaction on a scale of 5 to 1, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," with the following PUBLIC SAFETY services provided by your government.

Public Safety Very


Very Dissatisfied

Don't Know

01. The visibility of police in neighborhoods 5 4 3 2 1 9

02. The visibility of police in neighborhood retail areas 5 4 3 2 1 9

03. The visibility of Code Enforcement in your neighborhood

5 4 3 2 1 9

04. The visibility of Building Inspection in your neighborhood

5 4 3 2 1 9

05. The city's overall efforts to prevent crime 5 4 3 2 1 9

06. Enforcement of traffic laws 5 4 3 2 1 9

07. How quickly police department personnel respond to emergencies

5 4 3 2 1 9

08. How quickly fire department responded to fires 5 4 3 2 1 9

09. How quickly fire department responds to medical emergency calls

5 4 3 2 1 9

10. Quality of animal control in your neighborhood 5 4 3 2 1 9


7. Which THREE of the public safety services from the list in Question 6 do you think should receive the most emphasis from government leaders over the next TWO years? [Use the numbers from the list in Question 6.]

1st: ____ 2nd: ____ 3rd: ____

8. CITY MAINTENANCE. Please rate your satisfaction on a scale of 5 to 1, where 5 is "Very Satisfied" and 1 is "Very Dissatisfied," with the following aspects of City maintenance.

City Maintenance Very


Very Dissatisfied

Don't Know

01. Maintenance of major City streets 5 4 3 2 1 9

02. Maintenance of streets in your neighborhood 5 4 3 2 1 9

03. Maintenance of alleys in your neighborhood 5 4 3 2 1 9

04. Maintenance of sidewalks in your neighborhood 5 4 3 2 1 9

05. Maintenance of curbs in your neighborhood 5 4 3 2 1 9

06. Maintenance of street signs/traffic signals 5 4 3 2 1 9

07. Maintenance of downtown parking lots 5 4 3 2 1 9

08. Overall appearance of downtown including lighting, landscaping and planter boxes

5 4 3 2 1 9

09. Maintenance of City buildings 5 4 3 2 1 9

10. Snow removal on major City streets 5 4 3 2 1 9

11. Snow removal on neighborhood streets 5 4 3 2 1 9

12. Overall cleanliness of streets and other public areas 5 4 3 2 1 9

13. Maintenance of stormwater drainage system in your neighborhood

5 4 3 2 1 9

9. Which THREE of the maintenance services from the list in Question 8 do you think should receive the most emphasis from City leaders over the next TWO years? [Use the numbers from the list in Question 8.]

1st: ____ 2nd: ____ 3rd: ____

10. ENFORCEMENT OF CODES AND ORDINANCES IN YOUR CITY. Please rate your satisfaction on a scale of 5 to 1, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," with the following aspects of codes and ordinances.

Codes and Ordinances Very


Very Dissatisfied

Don't Know

01. Enforcing the clean-up of junk, trash & debris (blight), city-wide

5 4 3 2 1 9

02. Enforcing the clean-up of junk, trash & debris (blight), in your neighborhood

5 4 3 2 1 9

03. Enforcing the mowing and trimming of weeds on private and/or vacant property, city-wide

5 4 3 2 1 9

04. Enforcing the mowing and trimming of weeds on private and/or vacant property, in your neighborhood

5 4 3 2 1 9

05. Enforcing the maintenance of residential property (houses) in your neighborhood

5 4 3 2 1 9

06. Enforcing the maintenance of business property 5 4 3 2 1 9

07. Enforcing the removal of inoperable or junk cars in your neighborhood

5 4 3 2 1 9


11. Which THREE of the items from the list in Question 10 do you think should receive the most emphasis from government leaders over the next TWO years? [Write-in your answers below using the numbers from the list in Question 10.]

1st: ____ 2nd: ____ 3rd: ____

12. PARKS AND RECREATION. Please rate your satisfaction on a scale of 5 to 1, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," with the following parks and recreation facilities and services.

Parks and Recreation Very


Very Dissatisfied

Don't Know

01. Maintenance of parks & equipment 5 4 3 2 1 9

02. Number of walking and biking trails 5 4 3 2 1 9

03. The number of parks 5 4 3 2 1 9

04. Number of outdoor athletic fields 5 4 3 2 1 9

05. Sunflower Hills Golf Course 5 4 3 2 1 9

06. Swimming Pool & spray parks 5 4 3 2 1 9

07. Youth recreation programs 5 4 3 2 1 9

08. Adult recreation programs 5 4 3 2 1 9

09. Programs for seniors 5 4 3 2 1 9

10. Ease of registering for programs 5 4 3 2 1 9

11. Skate board parks 5 4 3 2 1 9

12. Fees charged for recreation programs 5 4 3 2 1 9

13. Which THREE of the parks and recreation issues listed in Question 12 do you think should receive the most emphasis from City leaders over the next TWO years? [Write-in your answers below using the numbers from the list in Question 12.]

1st: ____ 2nd: ____ 3rd: ____

14. Beginning in 2017, the Unified Government will begin receiving approximately $12 million annually from Village West sales tax revenues.

Please indicate which THREE of the items listed below should be the top priorities to fund with the sales tax revenue by writing the corresponding numbers as your 1st, 2nd, and 3rd choices below.

(01) Aging Services (07) Police Services (02) Code Enforcement (08) Personal Property (Auto) Registration at Courthouse or Annex (03) Demolitions of Residential/Commercial Properties (09) Property Tax Relief (04) Fire Services (10) Snow Removal Plowing & Treatment (05) Mowing Vacant Lots (11) Street Resurfacing (06) Park Improvements (99) Other: ____________________________

TOP PRIORITIES: 1st: ____ 2nd: ____ 3rd: ____


15. BUSINESS NEEDS. Several types of businesses are listed below. For each one, please indicate if you or others in your household have a need for the business by circling either "YES" or "NO."

THEN, please indicate how you would like to see the availability of each type of business in your neighborhood change. If you would like to see more of that type of business, circle 3 for "Increase," or if you wish that there were fewer businesses of that type, circle 1 for "Decrease."

Type of Business

Do You Have a Need for this type

of business?

How would you like to see the availability of each type of business change in the

neighborhood where you live?

Yes No Increase Stay About the Same

Decrease Don't Know

01. Grocery Store 1 2 3 2 1 9

02. Hardware Store 1 2 3 2 1 9

03. Dry Cleaners 1 2 3 2 1 9

04. Laundromat 1 2 3 2 1 9

05. Fast Food Restaurant (order at counter; carry own food; dispose of own trash)

1 2 3 2 1 9

06. Fast Casual Restaurant (order at counter but higher quality; e.g. Panera Bread)

1 2 3 2 1 9

07. Casual Dining Restaurant (e.g. Applebee's) 1 2 3 2 1 9

08. Fine Dining Restaurant (full-service; order and food brought to table)

1 2 3 2 1 9

09. Convenience/Gas Station (e.g. QuikTrip) 1 2 3 2 1 9

10. Senior Day Care 1 2 3 2 1 9

11. Children's Day Care 1 2 3 2 1 9

12. Health and Fitness Center 1 2 3 2 1 9

13. Urgent Medical Care Facility 1 2 3 2 1 9

14. Drug Store/Pharmacy (e.g. CVS) 1 2 3 2 1 9

15. Clothing and Home Goods (e.g. Kohl's) 1 2 3 2 1 9

16. Please indicate how you feel about the current quality of life in your neighborhood.

____(1) Never Been Better ____(4) Getting Worse ____(2) Getting Better ____(5) Never Been Worse ____(3) About the same as it has always been ____(9) Don't Know

17. Some items that may influence your perception of Wyandotte County are listed below. Please rate each item on a scale of 5 to 1, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied."

How satisfied are you with: Very


Very Dissatisfied

Don't Know

1. Overall image of Wyandotte County 5 4 3 2 1 9

2. How well Wyandotte County is planning for and managing growth and development

5 4 3 2 1 9

3. Overall quality of life in Wyandotte County 5 4 3 2 1 9

4. Overall appearance of Wyandotte County 5 4 3 2 1 9

5. Overall feeling of safety in Wyandotte County 5 4 3 2 1 9

6. Overall quality of City and County services 5 4 3 2 1 9

7. Your monthly trash service fee 5 4 3 2 1 9

8. Your monthly sewer fee 5 4 3 2 1 9

9. The overall value you receive for the city/county taxes and fees that you pay

5 4 3 2 1 9



DEMOGRAPHICS

D1. Approximately how many years have you lived in Kansas City, KS or Wyandotte County?

__________ years

D2. What is your age? __________ years old

D3. How many persons in your household (counting yourself) are:

Under age 5: _____ Ages 15-19: _____ Ages 35-44: _____ Ages 65-74: _____ Ages 5-9: _____ Ages 20-24: _____ Ages 45-54: _____ Ages 75+: _____ Ages 10-14: _____ Ages 25-34: _____ Ages 55-64: _____

D4. Do you own or rent your current residence? ____(1) Own ____(2) Rent

D5. Are you or other members of your household of Hispanic or Latino ancestry?

____(1) Yes ____(2) No

D6. Which of the following best describes your race?

____(1) African American/Black ____(3) Asian, Hawaiian/Other Pacific Islander ____(5) Other: ______________ ____(2) American Indian/Alaska Native ____(4) White

D7. Would you say your total household income is:

____(1) Under $30,000 ____(2) $30,000 to $59,999 ____(3) $60,000 to $99,999 ____(4) $100,000 or more

D8. Your gender: ____(1) Male ____(2) Female

This concludes the survey – Thank you for your time!

Please return your completed survey in the enclosed postage-paid envelope addressed to: ETC Institute, 725 W. Frontier Circle, Olathe, KS 66061

Your responses will remain completely confidential. The Information printed to the right will ONLY be used to help identify which areas of the City are having problems with city services. If your address is not correct, please provide the correct information. Thank you!

District Specific Questions


COMMISSION DISTRICT 1 QUESTIONS

18. The Unified Government has a dangerous dog ordinance to make the community safe for people and pets in the most comprehensive way possible. The Unified Government’s current dangerous dog ordinance currently bans “pit bulls”. The Unified Government could amend the current dangerous dog ordinance to hold owners accountable for the behavior of their dogs regardless of the dog’s breed. Would you support this change?

____(1) Yes (The law should be expanded to hold owners responsible for the behavior of all dog breeds.) ____(2) No (The law should continue to apply to pit bulls only.)

19. Should female/hen chickens (no males/roosters) be allowed in backyards not zoned for agricultural purposes?

____(1) Yes ____(2) No

19-2. [IF YES to #19] How many female chickens should be allowed in backyards?

____(1) 1 to 6 ____(3) 13 to 20 ____(9) Don’t know ____(2) 7 to 12 ____(4) 21 or more chickens

20. Do you have any suggestions to improve the quality of services in your neighborhood? [If yes, please write your suggestions in the space provided below.]

PLEASE ANSWER THE DEMOGRAPHIC QUESTIONS ON THE NEXT PAGE






____(1) Yes ____(2) No










____(1) Yes ____(2) No



20. Do you routinely shop at the Wal-Mart in Argentine? ____(1) Yes ____(2) No

20-2. [IF YES to #20] How many times per month? ____________

21. Do you routinely shop at the Save-A-Lot in Argentine? ____(1) Yes ____(2) No

21-2. [IF YES to #21] How many times per month? ____________

22. Do you currently live in Belrose Manor? ____(1) Yes ____(2) No

22-2. [IF YES to #22] Would you like to live somewhere else? ____(1) Yes ____(2) No

23. Do you currently live in Rosedale Towers? ____(1) Yes ____(2) No

23-2. [IF YES to #23] Would you like to live somewhere else? ____(1) Yes ____(2) No

24. The Housing Authority has responsibility over low income housing like Belrose Manor and Rosedale Towers. As the Housing Authorities properties continue to age, increasing maintenance costs are becoming a significant issue. How would you like to see the Housing Authority address the issues stated above? (Choose one.)

____(1) Continue to invest in these properties regardless of the cost ____(2) Sell one or both of these properties and relocate residents to other low income housing options

If you answered “SELL” the properties, how would you like to see these properties redeveloped?

25-1. How would you like to see Belrose Manor Redeveloped?

____(1) New Housing (fair market prices) ____(3) Other: ________________ ____(2) New Retail ____(9) Don’t know

25-2. How would you like to see Rosedale Towers Redeveloped?

____(1) New Housing (fair market prices) ____(3) Other: ________________ ____(2) New Retail ____(9) Don’t know






____(1) Yes ____(2) No










____(1) Yes ____(2) No









19. Should female/hen chickens (no males/roosters) be allowed in backyards not zoned for agricultural purposes? ____(1) Yes ____(2) No



20. Is your home located in an area where storm water floods your yard or home? ___(1) Yes ___(2) No

20-2. [IF YES to #20] How many times has your property flooded in the past year? ________ times

TURNER RECREATION COMMISSION. The Turner Recreation Commission is a full service recreation organization with services available to residents who live within the Turner School District. Programs offered include a wide variety of youth and adult activities. Persons living in the Turner School District help support the Turner Recreation Commission which is funded through a school district wide mill levy, user fees, rentals, and gifts and grants. As an example, in 2015 persons living in a $100,000 house paid $81 to the Turner Recreation Commission as part of their real property tax bill. Knowing this, please answer the following questions:

21. In the past year, have you or a member of your family used a Turner Recreation Commission (TRC) facility or participated in a TRC activity?

___(1) Yes ___(2) No

22. Using a scale of 5 to 1 where 5 means "Very Satisfied" and 1 means "Very Dissatisfied”, please rate your satisfaction with the following facilities and services provided by the Turner Recreation Commission.

Turner Recreation Commission Facilities and Services

Very Satisfied

Satisfied Neutral Dissatisfied Very

Dissatisfied Don't Know

1. Maintenance of Turner Recreation Commission parks & equipment

5 4 3 2 1 9

2. Turner Walking Park 5 4 3 2 1 9

3. Highland Park 5 4 3 2 1 9

4. Turner Community Garden 5 4 3 2 1 9

5. Turner Aquatic Center 5 4 3 2 1 9

6. Youth recreation programs 5 4 3 2 1 9

7. Adult recreation programs 5 4 3 2 1 9

8. Parks and recreation facilities 5 4 3 2 1 9

23. Which THREE items listed in Question 22 do you think should receive the most emphasis from the Turner Recreation Commission over the next TWO years? [Write-in your answers below using the numbers from the list in Question 22.]

1st: ____ 2nd: ____ 3rd: ____






____(1) Yes ____(2) No



20. In 2012, a development study was completed for the K-7 corridor through western Wyandotte County, which includes Unified Government Commission Districts Seven and Five. What new development (if any) would you like to see in addition to the development that has occurred? (Please list up to three suggestions.)

1st suggestion: ___________________________________________________________________________________

2nd suggestion: ___________________________________________________________________________________

3rd suggestion: ___________________________________________________________________________________

21. The cities of Bonner Springs, Edwardsville and the Unified Government are currently engaged in a similar study for the K-32 corridor (as the K-7 study in question 20), which includes the midtown and southwestern Unified Government Commission Districts (districts Six, Seven and Eight). Thinking about the portion of K-32 with which you are most familiar, what would you like to see in the future that is different than current conditions? (Please list up to three suggestions.)

1st suggestion: ___________________________________________________________________________________

2nd suggestion: ___________________________________________________________________________________

3rd suggestion: ___________________________________________________________________________________

22. Can you think of anything that should be improved in the K-32 corridor? ____(1) Yes ____(2) No

22-2. [IF YES to #22] What improvements are needed? (Please list up to three suggestions.)

1st suggestion: ____________________________________________________________________________

2nd suggestion: ____________________________________________________________________________

3rd suggestion: ____________________________________________________________________________

STONY POINT PARK TENNIS COURTS. Many tennis courts in Kansas City, Kansas are being converted to mini-soccer fields with asphalt surfaces to encourage youth to play a court version of soccer (called a futsal court). These projects are being done in accordance with an agreement between Sporting KC and the Unified Government.

23. Do you support having the tennis courts at Stony Point Park be converted to such a futsal court?

____(1) Yes ____(2) No ____(9) Don't Know






____(1) Yes ____(2) No





Documents

2Wyandotte County016 Kansas City, KS/ Community Survey€¦ · By identifying services of high importance and low ... below in descending order of the Importance-Satisfaction rating: