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    STRATEGICPLANNING

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    A systematic process through whichan organization agrees on, and buildscommitment among keystakeholders to priorities that areessential to its mission, and areresponsive to its environment.

    (Allison & Kaye 2005)

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    A creative process for identifying

    and accomplishing the mostimportant actions in view oforganizational strengths,

    weaknesses, opportunities andthreats .

    (A.D Chandler 1962)

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    PURPOSE

    To assist in establishing priorities

    and to better serve the needs ofthe members.

    It gives the direction to

    organization Improves efficiency, weeds out

    poor or underused programs.

    Eliminates duplication of efforts.

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    Concentrates resources onimportant services, improves

    communications. Coordination of activities.

    Provides a mind expandingopportunity.

    Allows adaptation to the changingenvironment.

    Sets realistic and attainable yetchallenging goals and helps ensuregoal achievement.

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    A GOOD STRATEGIC PLAN SHOULD BE:

    Feasible

    Measurable

    Time specific Flexible

    Inspiring

    Inwriting

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    STRATEGIC PLANNING PROCESSMission and Objectives

    Environmental Scanning

    Strategy formulation

    Strategy implementation

    Evaluation and Control

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    Mission and Objectives Mission statement is the agreed

    upon statement by theorganization and explains thereason for its existence.

    It is necessarily broad toencompass the diversity withinthe organization.

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    Does not need to be periodicallyreviewed by the association to

    see whether it encompasses allof the relevant activities of theorganization.

    It guides the pursuit of futureopportunities

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    Environmental Scanning

    It includes

    a) internal analysis of the firm

    b)Analysis of the firms industry (taskenvironment)

    c)External macro environment (PESTanalysis).

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    The internal analysis

    identify the firms strengths andweaknesses.

    The external analysis

    reveals opportunities and threats.

    A profile of the strengths,weaknesses, opportunities andthreats are generated by means ofa SWOT analysis.

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    A SWOT analysis

    worksheet is helpful. Each quadrant of paper is

    labeled as one of the 4

    catagories Appropriate factors are

    listed in each quadrant for

    meticulous view of thesituation audit.

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    Internal strength or weaknesses may

    include:

    management development

    qualification of staff

    financial situation market share

    facilities

    location quality of services

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    Threats may be:

    shortage of nurses,

    decrease in patient satisfaction, decrease in insured patients,

    increase in account receivable,

    decrease in demand for services,

    competitions,

    legislative changes, loss of accreditation .

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    Opportunities include:

    nurse and physician referral

    patterns, new programs,

    new markets,

    population growth, improved technology

    new facilities.

    l

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    An industry analysis can be

    performed using a framework

    developed by Michael Porter knownas Porters 5 forces. It include :

    barriers to entry,

    customers, suppliers,

    substitute products

    rivalry among competing firms.

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    The macro environment analysis

    includes :

    Political Economic

    Social

    Technological factorsReferred to as PESTanalysis.

    f l

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    Strategy formulation:

    the firm should match its strengthsto the opportunities that it hasidentified.

    To attain the superior profitability,the firm seeks to develop acompetitive advantage over its rivals.

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    Strategy implementation:

    The selected strategy isimplemented by means ofprograms, budgets andprocedures.

    Implementation involves

    organization of the firmsresources and motivation of thestaff to achieve objectives.

    E l i d C l

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    Evaluation and Control:

    The results of the strategy need tobe measured and evaluated, withchanges made as required to keepthe plan on track.

    Control systems should be developedand implemented to facilitate thismonitoring.

    Standards of performance are set,the actual performance measured,and appropriate action taken toensure success.

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    DRAWBACKS The plan may not turn out as well as

    expected.

    Strategic planning is worthless in

    getting an organization out of majorcrisis.

    If the planning process itself isweak, the resulting plan may beweak and not satisfactory to the

    organization