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Case 3:12-cv-00059-JAG Document 130 Filed 06/11/13 Page 1 of 147 PageID# 4821 REPORT OF THE INDEPENDENT REVIEWER ON COMPLIANCE WITH THE SETTLEMENT AGREEMENT UNITED STATES V. COMMONWEALTH OF VIRGINIA United States District Court for Eastern District of Virginia Civil Action No. 3:12 CV 059 October 7, 2012 O April 6, 2013 1

2nd Report Independent Reviewer Report - ADA.gov · PDF fileOctober!7,!2012!O!April!6 ... serving!individuals!with!complex!medical!needs.!Each!review!included!studying!service!

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  • Case 3:12-cv-00059-JAG Document 130 Filed 06/11/13 Page 1 of 147 PageID# 4821

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    REPORT!OF!THE!INDEPENDENT!REVIEWER!

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    ON!COMPLIANCE!

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    WITH!THE!

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    SETTLEMENT!AGREEMENT!

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    UNITED!STATES!V.!COMMONWEALTH!OF!VIRGINIA!

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    United!States!District!Court!for!

    Eastern!District!of!Virginia!

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    Civil!Action!No.!3:12!CV!059!

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    October!7,!2012!O!April!6,!2013!!

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  • Case 3:12-cv-00059-JAG Document 130 Filed 06/11/13 Page 2 of 147 PageID# 4822

    TABLE&OF&CONTENTS!

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    I.! Summary! 3!!

    II.! Introduction! 5!!!!

    III.! Activities!of!the!Commonwealth!of!Virginia! !!7!!

    IV.! Activities!of!the!Independent!Reviewer! !!8!!

    V.! Findings:! !!! A.!!!! i s!in!the!Most!Integrated!Setting!!

    11

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    B.!!!!

    Ser

    Ser

    vi

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    ng!

    ng!i

    ndi

    ndi

    vi

    vi

    du

    du

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    als!with!complex!medical!needs! 14

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    C.!!!!Discharge!Planning!and!Transition!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!19! !

    D.!!!!Resolving!Barriers! 22

    E.!!!!Safety!in!the!community! 24

    F.!!!!Waivers! 25

    ! G.!!!!Youth!Residing!in!Nursing!Homes!and!the!Largest!ICFs! 26

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    H.!!!!Individual!and!Family!Supports! 27

    I.!!!!!!Case!Management! 28

    J.!!!!!!Crisis!Services!and!Prevention! 32

    K.!!!!!Integrated!Day!Activities!and!Supported!Employment! 40

    L.!!!!!Access!and!Availability!of!Services! 47

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    M.!!!!Community!Living!Options! 50

    N.!!!!Famil OtoOFamily!and!Peer!Programs! 53

    O.!!!!Qualit

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    y!and!Risk!Management! 54

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    VI.! Additional!Information!and!Considerations! 57!

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    VII.! Conclusion! 61!

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    VIII.! Recommendations! 61!

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    IX.!! Appendices!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!64!

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  • Case 3:12-cv-00059-JAG Document 130 Filed 06/11/13 Page 3 of 147 PageID# 4823

    I.&&SUMMARY& &

    This!report!is!submitted!to!the!Court!at!the!end!of!the!second!review!period!covering!

    October!7,!2012!through!April!6,!2013.!Some!facts!were!included!through!May!8,!2013.!

    !

    There!have!been!two!major!approaches by!the!Independent!Reviewer!to!monitoring!

    implementation!of!the!provisions!of!the

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    !Settlement!Agreement!during!the!second!review!

    period.!First,!the!planning!and!implementation!of!the!new!programs!and!systems!required!

    by!the!Agreement!have!been!monitored!and,!second,!the!outcomes!for!a!selected!sample!of!

    individuals!who!received!new!services!have!been!studied.!

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    There!were!many!provisions!of!the!Agreement!scheduled!to!be!accomplished!during!the!

    second!review!period.!The!Reviewer!monitored!the!development!of!the!plans,!and!the!

    initial!implementation!of!these!provisions.!An!expert!consultant!was!retained!to!evaluate!

    and!report!on!the!status!of!compliance!with!two!initiatives:!the!development!of!crisis!

    services!and!the!planning!related!to!Integrated!Day!Activities!and!Supported!Employment.!

    !

    The!Reviewer!gathered!information!related!to!the!planning!and!implementation!of!

    provisions!with!a!broad!array!of!methods!and!sources.!These!included! athering!

    information!from!officials!and!internal!reports,!holding!regular!meetin

    g

    gs!with!those!leading!

    the!efforts,!and!convening!focus!groups!with!stakeholders!to!hear!their!perspectives!

    directly.!The!expert!consultant!evaluated!the!planning!and!implementation!efforts!using!a!

    nationally!recognized!tool!to!review!the Commonwealths!ability!to!plan,!develop,!monitor,!

    and!evaluate!evidencedObased!practices

    !

    !regarding!systems!development!and!program!

    implementation.!This!review!included!studying!related!documents!and!data,!interviewing!

    the!officials!leading!the!efforts,!and!interviewing!a!sample!of!those!involved.!

    !

    The!Reviewer!and!expert!consultants!utilized!a!monitoring!questionnaire!to!gather!

    information!to!review!the!status!of!services!to!individuals!who!are!receiving!new!ID!waiver!

    services.!The!individuals!selected!for!review!were!those!with!the!most!complex!medical!

    needs.!TwoOperson!teams!reviewed!the!services!of!a!statistically!significant!random!sample!

    of!individuals;!one!member!of!each!team!was!a!registered!nurse!with!extensive!experience!

    serving!individuals!with!complex!medical!needs.!Each!review!include !studying!service!

    planning!and!case!management!records,!visiting!and!observing!the!in

    d

    dividuals!usually!in!

    their!homes,!and!interviewing!those!providing!services.!

    !

    The!results!of!this!monitoring!are!described!in!the!Findings!section!of!this!report.!Also,!

    included!in!the!Findings!Section!are!progress!reports!on!targeted!recommendations!made!

    by!the!Reviewer!in!the!First!Report!to!the!Court.!Any!new!recommendations!are!included!

    either!in!the!appropriate!Findings!Section!or!in!the!Recommendations!Section!at!the!end!of!

    the!report.!

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    Overall,!it!is!the!opinion!of!the!Reviewer!that!the!Commonwealth!has!made!a!good!faith,!

    concerted,!and!coordinated!effort!to!comply!with!the!requirements!of!the!Agreement.!!

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    ! 3!

  • Case 3:12-cv-00059-JAG Document 130 Filed 06/11/13 Page 4 of 147 PageID# 4824

    Reports!of!the!Commonwealths!efforts!and!accomplishments!are!described!in!the!Findings!

    Section!of!this!report.!!It!is!important!to!note!that!more!than!900!individuals!are!now!

    receiving!new!ID!and!DD!Waivers!under!the!Agreement.!Hundreds!more!are!receiving!

    crisis!services!and!individual!supports.!

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    There!have!been!many!challenges,!and!some!delays.!It!is!important!that!the!challenges!and!

    delays!be!addressed!as!soon!as!possible.!

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    Recommendations!and!associated!concerns!in!the!Findings!Sections!are!related!to!the!

    Commonwealths!ability!to!achieve!compliance!with!the!respective!provisions!of!the!

    Agreement.!The!Reviewers!recommendations!at!the!end!of!the!report!are!for!the!

    Commonwealths!consideration.!They!are!steps,!if!implemented,!that!the!Reviewer!believes!

    will!help!achieve!the!goals!of!the!Agreement.!!!!!!!

    !

    The!next!Report!to!the!Court!will!be!submitted!on!December!6,!2013.!It!will!report!on!the!

    third!review!period,!covering!April!7,!2013!through!October!6,!2013.!!

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    ! Respectfully!Submitted;!

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    Donald!J.!Fletcher!

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    Independent!Reviewer!

    June!6,!2013!

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    ! 4!

  • Case 3:12-cv-00059-JAG Document 130 Filed 06/11/13 Page 5 of 147 PageID# 4825

    II.&& INTRODUCTION&!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    !

    This!is!the!second!report!of!the!Independent!Reviewer!(Reviewer)!to!Judge!John!A.!Gibney,!

    District!Judge!in!the!United!States!District!Court!for!the!Eastern!District!Court!of!Virginia!

    (the!Court)!in!the!Settlement!Agreement!(the!Agreement)!between!the!United!States!(DOJ)! and!the!Commonwealth!of!Virginia!(the!Commonwealth),!Civil!Action!No.!3:12cv059.!It!

    covers!the!period!from!October!7,!2012,!to!April!6,!2013,!with!some!information!gathered!

    through!May!13,!2013.!The!Reviewers!first!Report!to!the!Court!reported!on!the!period!

    March!6,!2012,!through!October!6,!2012.!That!report!is!posted!in!the!Settlement!section!

    of!the!Department!of!Behavioral!Health!and!Developmental!Services!(DBHDS)!website,!as! will!this!and!future!semi!annual!reports.!!

    !

    It!is!the!reviewers!opinion!that!the!Commonwealth!made!a!good!faith,!coordinated,!and!

    concerted!effort!to!meet!the!requirements!of!the!agreement!during!this!second!review!

    period.!!Overall,!that!effort!has!resulted!in!important!and!considerable!progress!in!many!

    areas.!However,!there!are!some!areas!where!progress!has!not!kept!pace!with!the!schedule!

    of!implementation!in!the!agreement!and!where!improvement!is!needed.!The!reviewer! recognizes!that!implementation!of!the!agreement!involves!many!complex!initiatives!that! are!being!implemented!simultaneously.!!This!report!includes!highlights!of! accomplishments,!areas!of!concern,!and!recommendations.!It!also!provides!progress!

    reports!on!targeted!recommendations!included!in!the!Reviewers!first!Report!to!the!Court.!!!

    !

    The!second!reporting!period!includes!more!scheduled!plans!and!actions!than!in!any!other!

    period.!The!Agreement!was!designed!to!initiate!and!accomplish!significant!change!!to!

    enhance!services!and!to!strengthen!safeguards!!during!the!first!two!years.!Much!progress!

    has!been!made!since!the!agreement!began.!!More!individuals!with!intellectual!and!

    developmental!disabilities!(ID/DD)!are!receiving!a!wider!array!of!services,!and!the!quality! of!those!services!is!supported!by!new!and!enhanced!safeguards.!!More!than!900!individuals!

    have!received!new!communityObased!waiver!services.!More!than!400!individuals!and!

    familie