IMPORTANT NOTICE

Please note the cooling fan fitted to this appliance is an integral part of its safety andfunctionality.When the appliance is installed care must be taken that the cooling fans performance isnot impeded by any objects coming into contact with it. (Installation pipes, leads etc)Care must also be taken that there is sufficient air flow at the rear of the appliance forthe cooling fan to run at its optimum efficiency. (Particularly Built In appliances) Seeclearance dimensions in the installation section of the booklet.During use the Appliance must never be disconnected from the Mains supply as this willseriously affect the safety and performance of the appliance, particularly in relation tosurface temperatures becoming hot and gas operated parts not working efficiently.The cooling fan is designed to run on after the control knob has been switched off tokeep the front of the appliance and the controls cool until the appliance has naturallycooled itself.

Our Warranty

Should you need it . . . .

Inside the paperwork which has come with this appliance,there is a leaflet and card explaining the terms of ourextended warranty and guarantee.In order to apply for our five year guarantee, simply fill inthe details on the card and post it off, this will register yourappliance.Should you wish to take out extended warranty, please fillin the details on the leaflet and post this off to:

Glen Dimplex Australia,Unit 2, 205 Abbotts Road

Dandenong SouthVictoria 3175Australia

If your appliance is covered by the warranty and guaran-tee, you will not be billed for work undertaken should yourappliance be faulty, terms and conditions do apply, soplease read through the literature carefully.

Please ensure that you have available your appliancesmodel number and serial number, there is a space at theback of this book for recording that information.

User Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 30Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Be Safe - Not Sorry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Using the Hob . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Choice of pans. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Using the Grills. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Using the top oven . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Top oven baking guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Using the main oven . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Cooking with the main oven . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Defrosting and cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Conversion guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Baking guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18traditional fruit cakes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Roast turkey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Roasting guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Automatic cooking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Programmer / clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Care and cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Installation Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Belling Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . back cover

1

Please keep this handbook for future reference, or for anyone elsewho may use the appliance.

CONTENTS

Thank you for choosing a Britishbuilt appliance by Belling.We hope that the followinginformation will help you to quicklyfamiliarise yourself with the featuresof the appliance, and to use itsuccessfully and safely.Our policy is one of constantdevelopment and improvement. Strictaccuracy of illustrations and specificationsis not guaranteed. Modification todesign and materials may be necessarysubsequent to publication.

This cooker may be sited with cabinetson both sides, or it may be freestanding. Sufficient space should beallowed at either side of the cooker toenable it to be pulled out for cleaningand servicing.

Please read the instructions in thishandbook before using or installingthis appliance. All installation andservicing work must be carried out bya competent person.

Your 1st Year GuaranteeTo fulfil the conditions of your guarantee,this appliance must be correctlyinstalled and operated, in accordancewith these instructions, and only beused for normal domestic purposes.Please note that the guarantee, andService availability, are only availablein the UK and Republic of Ireland.

Moving the cookerDo not attempt to move the cooker bypulling on the doors or handles. Openthe oven or grill door and grasp theframe of the cooker, taking care thatthe door does not shut on your fingers.Take care to avoid damage to soft oruneven floor coverings when movingthe appliance. Some cushioned vinylfloor coverings may not be designedto withstand sliding appliances withoutmarking or damage.

Before using the appliance for thefirst time, remove any protective polythenefilm and wash the oven shelves and shelfrunners in hot soapy water to removetheir protective coating of oil. Even so,when you first turn on the oven or grillyou may notice a smell and some smoke.

Glass door panelsTo meet the relevant Standards ofDomestic cooking appliances, all theglass panels on this appliance aretoughened to meet the fragmentationrequirements of BS3193. This ensuresthat, in the unlikely event that a panelbreaks, it does so into small fragmentsto minimise the risk of injury.Please take care when handling, usingor cleaning all glass panels, as anydamage to the surfaces or edges mayresult in the glass breaking withoutwarming or apparent cause at a laterdate. Should any glass panel be dam-ages, we strongly recommend that is isreplaced immediately.

2

INTRODUCTION

The cooling fanWhen the top oven and grill are inuse, you will hear the cooling fancome on. This keeps the fascia, con-trol knobs and components cool dur-ing cooking. The cooling fan may alsooperate when the main oven is used.The cooling fan may continue to oper-ate for a period of time after the con-trols have been switched off.When hot and cold air meet, condensationforms. Some condensation may formon doors or on the fascia glass. Thisis normal and will disappear within10 - 15 minutes.

Environmental ProtectionWe are committed to protecting theenvironment and operate anEnvironmental Management Systemwhich complies with BS EN ISO14001,

Disposal of packaging• All our packaging materials are

recyclable and environmentallyfriendly.

• Please help us to protect ourenvironment by disposing of allpackaging in an environmentallyfriendly manner.

• Please contact your local authorityfor the nearest recycling centre.

Caution: Packaging materials canpose a risk of suffocation - keep awayfrom children.

Electrical connectionPlease refer to installation instructionsfor electrical connection.In your own interest, and that of safety,make sure that the installation is carriedout by a competent person.Disconnection of electric appliancesshould always be carried out by acompetent person.Warning: This appliance must beearthed.

To replace an oven light bulbCaution: Switch off the electricitysupply to the cooker at the socket, toavoid the risk of electric shock.Wait until the oven is cool, thenremove the shelves.The oven light is at the rear of the ovencavity.Remove the loose oven back - unscrewthe 4 securing screws (one at each cor-ner).Unscrew the lens cover (turn anticlock-wise). Unscrew the bulb and replace.Replace lens cover.Replace oven back.Please note that the oven light bulb is notcovered by the guarantee. Replacementbulbs can be ordered from your localsupplier, or bought from a hardware store.

3

INTRODUCTION

4

When you are cooking, keepchildren away from the vicinityof the appliance.This product is designed as a domesticcooking appliance for the preparationand cooking of domestic foodproducts, and should not be used forany other purpose.• Make sure you read and

understand the instructions beforeusing the appliance.

• Remove all packaging, protectivefilms and oils from the appliancebefore using for the first time.

• Keep electrical leads short so theydo not drape over the applianceor the edge of the worktop.

• Keep all flammable materials (suchas curtains, furnishings & clothing)away from the appliance.

• Never use the appliance forheating a room.

• Parts of the appliance may be hotduring or immediately after use.Care should be taken to avoidtouching heating elements insidethe oven. Allow sufficient timefor the appliance to cool afterswitching off.

• Do not use the oven with the doorinner glass panel removed.

• Do not drape tea towels over theflue vents or doors, as this createsa fire hazard.

• Switch off the electricity supply beforereplacing the oven light bulb, toavoid the risk of electric shock.

• Do not use aluminium foil tocover the grill pan, or put itemswrapped in foil under the grill, asthis creates a fire hazard. Thehigh reflectivity can also damagethe element.

• Do not use foil on oven shelves, orallow it to block the oven flue, asthis creates a fire hazard, andprevents heat circulation.

• When cooking heavy items - eg;turkeys - do not pull the oven shelfout with the item still on the shelf.

• When opening the appliancedoor, take care to avoid skincontact with any steam which mayescape from the cooking.

• Use oven gloves when removinghot food / dishes from the oven orgrill. The oven / grill and utensilswill be very hot when in use.

• Warning: This appliance mustbe earthed.

• All installation, servicing andmaintenance work should becarried out by a competent personwho will comply with currentRegulations, Standards andRequirements.

• When you have finishedcooking check that all controlsare in the off position.

BE SAFE - NOT SORRY

Warning: Do not use the ceramic hobif the glass surface is cracked, as elec-trical parts are immediately beneath.Switch off the appliance at the supplyto prevent electric shock and contactyour supplier.Before using the hob for thefirst timeBefore using the hob for the first time,apply a thin coating of cleanerconditioner and polish the surface witha clean dry cloth.The conditioner gives a protectivecovering to the ceramic glass whichnot only makes the hob easier toclean, but also ensures you will gainmaximum life out of this product.

Using the hotplate elementsTo switch on, turn the control knob forthe selected hob element to the desiredsetting.Note: The marked settings on the hobcontrols do not indicate any settemperature and cannot be used tocompare the performance of one ringwith another.The hob rings may cycle on and offautomatically during use as a meansof regulating heat output.To switch off, return the control knob tothe “off” position.

Care and cleaningSee ‘Cleaning the Hob’ section.

WARNING!The hob surface remains hot after use.DO NOT TOUCH.

5

USING THE HOB

6

Using the hotplate• Commercial simmering aids

should not be used as they createexcessive temperatures that candamage the surface and maycause a hazard.

• Do not place aluminium foil orplastic utensils on the ceramicglass, as they may melt anddamage the surface.

• Do not use the ceramic glasshotplate surface for storage.

• When cooking with fat or oil,never leave unattended.

• Turn pan handles to a safe position,so they are out of reach of children,not overhanging the appliance, andcannot be caught accidentally.

• Position pans over the centre of thehotplate elements.

• Do not use the hob as a choppingboard or a storage area, as thisincreases the likelihood of it beingdamaged - eg; plastic utensilsplaced on a warm hob may meltonto it, and damage the ceramicglass surface.

• Aluminium foil must not be placedon the hob as it will reflect anyheat back into the element, whichcan damage it.

• Leaving a hotplate on for a lengthof time, without it being coveredby a pan, causes overheating ofsurrounding areas which coulddamage the glass.

• Be careful when cooking foods insalted water, or foods containinglarge amounts of sugar, syrup orjam - if they are spilt onto hot areasof the hob they may damage it.

• Lift pans onto and off the surface,rather than sliding them across thesurface, to avoid marks andscratches.

• If you use a wet paper towel toremove spills from a warm heatingarea of the hob, be careful toavoid steam burns.

• Do not use abrasive powdercleaners, metal wire wool pads,impregnated plastic pads, detergents,bleaches, bath stain removers, orchemical oven cleaners; all thesetypes of products will damage theceramic glass.

USING THE HOB

To save energy• Always position pans centrally

over the heating area.• Put lids on saucepans and only heat

the amount of liquid you need.• When liquids boil, reduce the

control setting to maintain a simmer.• Consider the use of a pressure

cooker for the cooking of acomplete meal.

• Vegetables will cook quicker ifchopped in smaller pieces.

• Larger heating elements are idealfor faster cooking methods, such asboiling or frying, and for larger pans.Smaller heating elements are idealfor simmering and stewing, andfor smaller pans.

• Do not use a pan which is toosmall or too large for the heatingarea - refer to notes on next page.

Choice of pansThe choice of cookware is importantif you are to achieve maximumbenefit from cooking with a ceramichob.Ceramic hobs are not only easy toclean, they are also energy efficient ifyou use the right pans to suit the surface.When buying new pans, always referto the manufacturer’s guidelines.For best results and energy efficiency,it is important to use flat bottomedpans of the correct type, especially onceramic glass hobs.Always use pans which are largeenough to prevent spillage, especiallyfor deep frying, or when cooking witha sugar based substance.Trivets, round based woks, heatdiffuser pads and over-sized pans arenot recommended.Do not use double pans, rim basedpans, old misshapen pans or any panwhich is unstable when placed on aflat surface.

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USING THE HOB

Type and size of pan• Cast iron, stainless steel, or

enamelled steel pans are all suitablefor use on ceramic glass hobs.

• Aluminium pans will give goodcooking results but care must betaken in their use. If they are slidacross the surface of the hob theytend to leave visible marks whichcan be difficult to remove.

• Certain makes / brands of pressurecookers may not be suitable for useon ceramic hobs - they do not cometo pressure. Stainless steel pressurecookers will give optimum results.

• Glass pans can be used but the glowfrom the heating areas transmittedthrough transparent glass maycause some visual discomfort.

• Avoid using double pans or oldmisshapen pans which areunstable and dangerous.

• Certain types of copper basedpans may become slightlyconcave when heated, which canresult in slower cooking times.

• Always use pans which are largeenough to avoid overflows onto theceramic hob, especially if a pancontains any sugar / sugar basedsubstance, as this is corrosive and candamage the ceramic glass surface.

• Pan bases should be thick, flat, andsmooth, to ensure maximum contactwith the hob, maximum heatconduction and rapid cooking times.

• Pans with dull or dark colouredbases will give the quickestcooking results.

• Pans with highly polished basescan reflect heat back into the hobcausing the hotplate to cycle onand off more rapidly than normal,which can slow down cooking.

• Pans with thin, dented or ridgedbases should not be used. Theywill not make maximum contactwith the hob, which can result invery slow cooking times.

• The right size of pan base willensure maximum contact with thehob and rapid cooking times.

• Use pans with a flat base ofminimum 100mm / 4” diameterand maximum 280mm / 11”diameter which are stable in use.

• Pan bases that are much smaller ormuch larger than the hotplate - eg;by 50mm / 2” - will result inslower cooking times.

8

USING THE HOB

Caution: Accessible parts maybe hot when the grill is used,young children should be keptaway.Detachable grill pan handle

Place the handle over the edge of thegrill pan, at the narrow side edges.Slide the handle to the centre, andlocate between the handle positionindicators.

The handle should be removed fromthe pan during grilling, to preventoverheating.The handle is designed for removing /inserting the grill pan under the grillwhen grilling.If cleaning the grill pan when it is hot,use oven gloves to move it. Do not use

the handle to pour hot fats from thegrill pan.Food for grilling should be positionedcentrally on the trivet.

Aluminium foilUsing aluminium foil to cover the grillpan, or putting items wrapped in foilunder the grill can create a fire hazard,and the high reflectivity can damagethe grill element.

The cooling fanWhen the grill is switched on, you willhear the cooling fan come on - thiskeeps the fascia and control knobs ofthe appliance cool during grilling. Thefan may continue to operate for a peri-od after the grill control has beenswitched off.

9

USING THE GRILL

handle

grill pan

grid

handle positionindicators

10

USING THE GRILL

Using the grillCaution: Accessible parts maybe hot when the grill is used,young children should be keptaway.The top oven grill has 3 heat settingsas follows:-

PreheatingFor best results, preheat the grill for3 - 5 minutes.

To switch on the grillOpen the top oven / grill door.Turn the top oven control knob past theoven temperature markings to therequired setting.

Important: The door must be keptopen when the grill is used.To switch off, return the control knob tothe “off” position.

For grilling smaller quantities of foodthe centre (economy) grill can beutilised.For grilling larger quantities of food,the full grill can be utilised.When using the grill in the top oven,the speed of grilling can be controlledby adjusting the grill setting or byselecting a higher or lower shelf posi-tion.For toasting, and for grilling foodssuch as bacon, sausages or steaks,use a higher shelf position.For thicker foods such as chops orchicken joint pieces, use the low shelfposition.

Full grill area at 1/4power.

Centre grill area at fullpower.

Full grill area at fullpower.

When you are cooking keepchildren away from the vicinityof the oven.Caution: The top element getsextremely hot when in use, so takeextra care to avoid touching it.The top oven is a conventional ovenNote: The top oven is not controlled bythe programmer.To turn on the top ovenTurn the temperature control knobclockwise until the required temperatureis selected.The red thermostat indicator will comeon until the selected temperature isreached, and then go off; it will turnon and off periodically as thethermostat operates to maintain theselected temperature.To switch off, return the top ovencontrol knob to the off position.Important: Never put items directlyon the base of the oven, or cover theoven base with foil, as this may causethe element to overheat. Alwaysposition items on the shelf.The cooling fanWhen the top oven is switched on, youwill hear the cooling fan come on - thiskeeps the fascia and control knobs ofthe appliance cool during cooking.The fan may continue to operate for aperiod after the oven control has beenswitched off.PreheatingThe oven must be preheated when

cooking frozen or chilled foods, andwe recommend preheating for yeastmixtures, batters, soufflés, andwhisked sponges.Preheat the oven until the indicatorlight switches off for the first time, thiswill take up to 20 minutes dependingon the temperature selected.If you are not preheating the oven, thecooking times in the following guidemay need to be extended, as they arebased on a preheated oven.Shelf positionsThere are 2 shelf positions which arecounted from the bottom of the ovenupwards, so shelf position 1 is the lowest.When cooking frozen or chilled food,use the highest possible shelf position,while allowing some clearancebetween the food and the top element.The oven shelf must be positioned withthe upstand at the rear of the oven andfacing up. Position baking trays androasting tins on the middle of theshelves, and leave one clear shelf posi-tion between shelves, to allow for cir-culation of heat.When using the top ovenAs part of the cooking process, hot airis expelled through a vent at the top ofthe oven(s). When opening the ovendoor, care should be taken to avoidany possible contact with potentially hotair, since this may cause discomfort topeople with sensitive skin. We recommendthat you hold the underneath of theoven door handle.

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USING THE TOP OVEN

Item Temperature Shelf Approximate˚C position cooking time

Small cakes 180 1 15 - 20 minsVictoria sandwich 160 1 20 - 25 mins(2 x 180mm / 7”)Swiss roll 200 1 8 - 12 minsSemi rich fruit cake 140 1 21⁄4 - 23⁄4 hours(180mm x 7”)Scones 215 1 10 - 15 minsMeringues 90 - 100 1 2 - 3 hours

Shortcrust pastry 200 - 210 1 Depends on size &Puff / flaky pastry 200 - 210 1 type of cooking dishChoux pastry 200 - 210 1 & also the filling

Biscuits 160 - 200 2 10 - 20 minsSponge pudding 150 1 30 - 45 minsMilk pudding 140 1 2 - 21⁄2 hours

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Top oven baking guide

Cooking timesThese times are based on cooking in apreheated oven.These cooking times are approximate,because the size and type of cookingdish will influence time as personalpreferences.

Shelf positionsAs a general guide, when cookingfrozen or chilled food, use the highestpossible shelf position, while allowingsome clearance between the food andthe top element. Follow the instructionsgiven on packaging.

Cooking temperaturesThe temperature settings and timegiven in the Baking Guides are basedon dishes made with block margarine.If soft tub margarine is used, it may benecessary to reduce the temperaturesetting. If a recipe gives a differenttemperature setting to that shown inthe guide, the recipe instruction shouldbe followed.Because the top oven is morecompact, it may be necessary toreduce cooking temperatures specifiedin recipes by up to 20˚C.Use the baking guide as a referencefor determining which temperaturesto use.

Using the Top Oven

Accessible parts may be hotwhen the oven is used. Youngchildren should be kept away.

To switch on the ovenTurn the oven control knob clockwiseto the required setting.The red thermostat indicator will comeon until the selected temperature isreached and then go off; it will turn onand off periodically as the thermostatoperates to maintain the selectedtemperature.To switch off, return the control knob tothe “off” position.

When using the ovenAs part of the cooking process, hot airis expelled through a vent at the rearof the oven. When opening the ovendoor, care should be taken to avoidany possible contact with potentially hotair, since this may cause discomfort topeople with sensitive skin. We recommendthat you hold the underneath of theoven door handle.

PreheatingWhen cooking sensitive items such assouffle and Yorkshire puddings or,when cooking bread, we recommendthat the oven is pre-heated until theneon switches off for the first time. Forany other types of cooking, a pre-heatis not required.

Manual OperationThe programmer must be set to manu-al operation before the main ovencan be used. If A (Auto) is on the pro-grammer display, return the oven tomanual by pressing the up and downbuttons simultaneously. Any program-mme which has been set is cancelled.

The cooling fanThe cooling fan may operate when themain oven is on and may continue tooperate for a period after the oven hasbeen switched off.

13

Using the Main Oven

Oven furniture

Oven shelvesThe oven shelf must be positioned withthe upstand at the rear of the oven andfacing upwards.Position baking trays and roasting tinson the middle of the shelves, and leaveone clear shelf position betweenshelves, to allow for circulation of heat.

Baking tray and roasting tinsFor best cooked results and evenbrowning, the maximum size bakingtrays and roasting tins that should beused are as follows;Baking tray 350mm x 280mmThis size of baking tray will hold up to16 small cakes.Roasting tin 370mm x 320mmWe recommend that you use goodquality cookware. Poor quality traysand tins may warp when heated,leading to uneven baking results.

Slow cooking ( Setting)� Make sure that frozen foods are

thoroughly THAWED before cooking.� Do not slow cook joints of meat or

poultry weighing more than 21⁄4kg/ 41⁄2lb.

� Preheat the oven to 170˚C andcook for 30 minutes, then adjustthe oven control to (slowcook setting) for the remainder ofthe cooking time.

� Slow cooking times will be about3 times as long as conventionalcooking times.

� Do not open the oven door unnec-essarily during slow cooking, asthis will result in heat loss at lowtemperatures.

� Always use dishes with tightlyfitting lids. To rectify badly fittinglids, place foil over the dishunderneath the lid.

Aluminium foilUse foil only to cover food or cookingdishes, using foil to cover the shelvesor oven base creates a fire hazard.

14

Using the Main Oven

Cooking with a fanned ovenAs this is a high efficiency oven,you may notice the emission ofsteam from the oven when thedoor is opened. Please takecare when opening the door.If you are used to cooking with aconventional oven you will find anumber of differences to cooking witha fan oven which will require adifferent approach:There are no zones of heat in a fan ovenas the convection fan at the back ofthe oven ensures an even temperaturethroughout the oven. This makes itideal for batch baking - eg; whenplanning a party or stocking thefreezer - as all the items will be cookedwithin the same length of time.Foods are cooked at a lower temperaturethan a conventional oven, so convention-al recipe temperature may have to bereduced. Please refer to the conversionchart.Preheating is generally not necessaryas a fan oven warms up quickly.There is no flavour transference in afan oven, which means you can cookstrong smelling foods such as fish atthe same time as mild foods - eg; milkpuddings.When batch baking foods that will riseduring cooking - eg; bread - alwaysensure that enough space has beenleft between the shelves to allow forthe rise.

Notes:When 2 or more shelves are beingused, it may be necessary to increasethe cooking time slightly.

Because the 2 oven shelves are widerthan in many ovens, it is possible tocook 2 items per shelf - eg; 2 victoriasandwiches or 2 casseroles.Although you need to keep in mind thepoints ‘To help the air circulate freely’with careful choice of dishes and tins,it is possible to cook a complete meal,and perhaps something else for thefreezer, in the oven at the same time.When roasting meats, you will notice thatfat splashing is reduced, which is duein part to the lower oven temperatures,and will help keep cleaning of theoven to a minimum.Because a fan oven has an eventemperature throughout the oven, thereis no need to follow the shelf positionsgiven in the baking guide. There is noneed to interchange dishes ontodifferent shelves part way throughcooking, as with a conventional oven.

To help the air circulate freelyPosition the shelves evenly within theoven and maintain a clearance fromthe oven roof and base.If more than one cooking dish orbaking tray is to be used on a shelf,leave a gap of at least 25mmbetween the items themselves and theoven interior.

15

Using the Main Oven

Defrosting and cooling in themain ovenTo defrost frozen foods, turn themain oven control to the defrostposition, place the food in the centreof the oven and close the door.To cool foods after cooking prior torefrigerating or freezing, turn themain oven control to the defrostposition and open the door.

Defrosting timesSmall or thin pieces of frozen fish ormeat - eg; fish filets, prawns & mincewill take approximately 1 - 2 hours.Placing the food in a single layer willreduce the thawing time.A medium sized casserole or stew willtake approximately 3 - 4 hours.A 11⁄2kg / 3lb oven ready chicken willtake approximately 5 hours, removethe giblets as soon as possible.

Be safeDo not defrost stuffed poultry using thismethod.Do not defrost larger joints of meatand poultry over 2kg / 4lb using thismethod.Never place uncooked food fordefrosting next to cooked food whichis to be cooled, as this can lead tocross contamination.Defrosting meat, poultry, and fish canbe accelerated using this methodbut make sure they are completelythawed before cooking thoroughly.Place meat and poultry on a trivet in ameat tin.

Main oven baking guideCooking times & temperaturesThe temperature settings and times givenin the baking guide are based on dishesmade with block margarine. If soft tubmargarine is used it may be necessaryto reduce the temperature setting.Allow enough space between shelvesfor food that will rise during cooking.Do not place items on the oven base asthis will prevent air circulating freely.

16

Using the Main Oven

MAIN OVEN CONVERSION GUIDE

Note: this is a high efficiency oven, therefore some adjustment will have to bemade to conventional cooking temperatures. The table below shows convention-al cooking temperatures, ‘A’ efficiency temperatures and gas marks. For optimumresults, conventional temperatures need to be converted to ‘A’ efficiency tempera-tures.

For example, an item which would normally cook at a conventional temperatureof 180 ˚C, will now cook at the ‘A’ efficiency temperature of 160˚C.

17

Conventional temperature ‘A’ Efficiency Oven Gas Mark(˚C) (˚C)

100 100 1/4

110 110 1/4

130 120 1/2

140 130 1

150 140 2

160 150 3

180-190 160 4-5

200 170 6

220 180 7

230 190 8

250 200 9

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USING THE OVENS

Baking guide

Dish Recommended Approximatetemperature ˚C cooking time

(preheated oven)

Scones 180 8 - 15Meringues 110 2 - 3hrs

CakesSmall cakes 160 15 - 25minsWhisked sponge 160 15 - 20 minsSwiss roll 170 10 - 12 minsVictoria sandwich 160 20 - 30 mins(2 x 180mm / 7”)Genoese sponge 160 20 - 25 minsMadeira (180mm / 7”) 160 1hr - 11⁄4 hrsSemi rich fruit cake 130 21⁄2 - 3hrs(205mm /8”)Christmas cake depending on depending on(205mm / 8”) recipe recipeDundee cake 130 21⁄2 - 3hrs(205mm / 8”)

PastryFlaky / Puff 180 depending onShortcrust 170 recipe and typeChoux 170 of fillingPlate tarts 170(2 x 180mm / 7”)

BiscuitsShortbread rounds 160 20 - 25 minsNut brownies 170 20 - 25 minsBrandy snaps 160 10 - 12 minsFlapjacks 160 20 - 25 minGinger nuts 160 10 - 20 mins

Traditional fruit cakesIt should be remembered that ovenscan vary over time, therefore cookingtimes can vary, making it difficult to beprecise when baking fruit cakes.It is necessary therefore, to test thecake before removal from the oven.Use a fine warmed skewer insertedinto the centre of the cake. If theskewer comes out clean, then the cakeis cooked.� Follow the temperatures suggested

in the recipe and then adjustaccordingly to the conversion tableon page 12.

� Do not attempt to make Christmascakes larger than the oven can copewith, you should allow at least25mm (1 inch) space between theoven walls and the tin.

� Always follow the temperaturesrecommended in the recipe.

� To protect a very rich fruit cakeduring cooking, tie 2 layers ofbrown paper around the tin.

� We recommend that the cake tin isnot stood on layers of brownpaper, as this can hinder effectivecirculation of air.

� Do not use soft tub margarine forrich fruit cakes, unless specified inthe recipe.

� Always use the correct size andshape of tin for the recipe quantities.

Roast turkeyRoasting turkey involves cooking twodifferent types of meat - the delicatelight breast meat, which must not beallowed to dry out, and the darker legmeat, which takes longer to cook.The turkey must be roasted longenough for the legs to cook, sofrequent basting is necessary. Thebreast meat can be covered oncebrowned.� Always make sure that the turkey

is completely thawed and that thegiblets are removed before cooking.

� Turkey should be roasted at150˚C - 160˚C for 20 minutesper lb, plus 20 minutes, unlesspackaging advises otherwise.

� The turkey can be open roasted,breast side down, for half of thecook time, and then turned over forthe remainder of the cooking time.

� If the turkey is stuffed, add 5minutes per 1lb to the cooking time.

� If roasting turkey covered withfoil, add 5 minutes per 1lb to thecooking time.

To test if the turkey is cooked, push afine skewer into the thickest part of thethigh. If the juices run clear, the turkeyis cooked. If the juices are still pink,the turkey will need longer cooking.

19

Using the Ovens

Using the Ovens

Roasting guideThe times given in the roasting guideare only approximate, because thesize and age of the bird will influencecooking times as will the shape of ajoint and the proportion of the bone.Frozen meat should be thoroughlythawed before cooking. For largejoints it is advisable to thaw overnight.Frozen poultry should be thoroughlythawed before cooking. The timerequired depends on the size of thebird - eg; a large turkey may take upto 48 hours to thaw.Use of a trivet with a roasting tin willreduce fat splashing and will help to keepthe oven interior clean. Alternatively,to help reduce fat splashing, potatoesor other vegetables can be roastedaround the meat / poultry.

Notes:� When cooking stuffed meat or

poultry calculate the cooking timefrom the total weight of the meatplus the stuffing.

� For joints cooked in foil or coveredroasters, and for lidded casseroles,add 5 minutes per 450g (1lb) tothe calculated cooking time.

� Smaller joints weighing less than1.25kg (21⁄2lb) may require 5minutes per 450g (1lb) extracooking time.

� Position the oven shelf so that themeat or poultry will be in thecentre of the oven.

� It is recommended that the applianceis cleaned after open roasting.Allow the appliance to cool beforeattempting to clean it.

20

Cook in oven at: Approximate Cooking Time160˚C - Main Oven (Fanned) (preheated oven)180˚C - Top Oven (Conventional)

Beef Rare 20 minutes per 450g (1lb), plus 20 minutesMedium 25 minutes per 450g (1lb), plus 20 minutesWell done 30 minutes per 450g (1lb), plus 30 minutes

Lamb Medium 25 minutes per 450g (1lb), plus 25 minutesWell done 30 minutes per 450g (1lb), plus 30 minutes

Pork 35 minutes per 450g (1lb), plus 35 minutes

Poultry 20 minutes per 450g (1lb), plus 20 minutes

Automatic cookingThe automatic cooking facility iscontrolled by the programmer (see‘Programmer / Clock’ section) andallows complete meals or individualdishes to be cooked while you are outof the house, to be ready for when youreturn. The ‘READY TIME’ should be setas close as possible to, or just after,your anticipated return, so food is notleft standing in a warm oven.

Do• Select foods which are as fresh as

possible, and as cold as possible -ie; preferably straight from therefrigerator.

• Choose foods which are suitablefor cooking from a cold start, assome dishes will be affected bybeing left uncooked, at roomtemperature, perhaps for severalhours - eg; a wet filling on apastry base.

• Make sure that meat and poultryare thoroughly thawed (but still coldfrom the refrigerator) before placingthem in the oven, and avoid usingrolled joints of meat, which can bemore susceptible to the growth offood poisoning organisms.

• Cover dishes with lids or foil to keepthe food moist, and protect frompossible contamination; the foodcan be uncovered towards the endof cooking to crisp and brown.

Do not• Warm food should never be

placed in the oven if there is adelay period.

• Stews prepared by frying themeat and vegetables first shouldbe cooked as soon as possible,or refrigerated prior to placing inthe oven.

• Some dishes are not suitable forcooking on automatic - eg; dishescontaining left over meat orpoultry, dishes containing eggs,cooked rice, or seafood.

• Do not put food items (intended forautomatic cooking) into a warmoven; allow the oven to cool beforesetting for automatic cooking.

• Do not over fill dishes containingliquids, as they might boil over.

• Never leave food in the oven tocool slowly after cooking; serveimmediately or refrigerate.

• Never use the automatic facility toreheat ‘cook chill’ foods, as theyshould go straight from therefrigerator into a preheated oven.

21

USING THE OVENS

22

Important:Food is more susceptible to the growthof food poisoning organisms in warmconditions. If the weather is hot, eithertake care to ensure that food is not leftstanding in a warm oven, or avoidusing the automatic cooking facility.

Hints for automatic cooking• Food is placed in a cold oven so

you will need to add about 10 - 15minutes onto the cooking time toallow for the oven to reach theselected temperature.

• Wine or beer may ferment, andcream may curdle during the delayperiod, so it is best to add theseingredients just before serving.

• Potatoes should be parboiled orbrushed with oil to preventdiscolouration during the delayperiod.

• Meat can be brushed with oil toprevent it drying.

• Lemon juice can be added tocertain fruits and vegetables suchas apples, pears, turnips andparsnips to prevent discolourationduring the delay period.

USING THE OVENS

23

PROGRAMMER / CLOCK

The programmer buttonYour timer should have symbols likethe ones in the table below. It mayalso be either TOUCH control or havebuttons.

The ‘function’ button in the centre isused for setting the minute minder andsetting up the automatic cooking. Seebelow for details.

Symbols on the LED display.

This ‘A’ symbol appearswhen either a semi, orfully automatic programis selected. This symbolwill flash while a program is being set.

Once a program is set the symbol willlight up, and remain lit until the alarmsounds, or the program is cancelled

This Bell symbol appears when theMinute Minder function has beenselected.While the Minute Minder is being set,the Bell symbol flashes. Once thelength of time is set, the Bell symbolremains lit until the time runs down, orthe function is cancelled.

This message and ‘A’ symbol appearwhen you are asked to set the lengthof time you require the oven to cookautomatically for. Using the Up andDown buttons adjusts this accordingly.

This message and ‘A’ symbol appearwhen you are asked to enter in an endtime, or when you would like the ovento switch itself off.

APress once : Minute MinderPress twice : Cook TimePress three times : End Time

A

Automatic symbol

Minute Minder symbol

A

A

Symbol Symbol What is it?

-Down

Used to decrease cook / end time,remove minutes from the minuteminder and adjust the time of day.Also for listening to and setting thealarm tone.

+Up

Used to increase cook / end time,add minutes to the minute minderand adjust the time of day.

MODE

Function button

Used to select the functions availableon this timer.Press once for: Minute Minder.Press twice for: Cook timePress three times for: End time.How to use these functions isexplained later on in this section.

24

PROGRAMMER / CLOCK

To set the time of day

� Press the Up and Down buttonstogether for a few seconds, andrelease.� The ‘�’ in between the numbers onthe LED Display will begin to flash.� While the ‘�’ is flashing it is possi-ble to adjust the time using the Up andDown buttons. Once the time hasbeen set, allow approximately 30 sec-onds before using any of the othertimer functions. This ensures that thetime will remain correct.

To select an alarm tone

There are three tones to chose from.

� Press and hold the down button to lis-ten to the first tone.� Release the down button and press itagain to listen to the second tone etc.� Releasing the down button after thetone has sounded will automaticallyselect that tone

Setting the minute minder

� To set the Minute Minder, press theFunction button once. The bell symbolwill appear and start flashing. Theflashing only lasts for 5 seconds so thetime must be set within this time frame.� Use the Up and Down button to setthe length of time required. Once thishas been done, the Minute Minder isset.� When the desired length of time hascounted down the alarm will sound.� To cancel the tone, press any of thebuttons.� To cancel the Minute Minder at anytime, press the Up and Down buttonstogether.

A

25

PROGRAMMER / CLOCK

Semi-automatic cooking

There are two types of semi automaticcooking available on this appliance.

The oven must be switched on,and in use to use either of thesefunctions successfully.

The Duration method allows you to setthe oven for a specific length of time.If a dish needed 2 hours to cook, thenit would be possible for you to set theoven to turn off 2 hours later. Thisallows you to be sure that your foodwill be cooked for a set length of timeand no longer.

The End Time method allows you toenter a specific time when you wouldlike the oven to switch off. If you wishto leave the oven unattended, then itoffers peace of mind that the oven willhave turned itself off at the set time.

However, once the program is set thenit cannot be adjusted. Extra time can-not be added, nor can the end time beextended.

To cancel the semi automatic pro-grams, press both the Up and Downbuttons together. This can be done atany time during the cooking process.Then if necessary, re program.

For the instructions on how to use bothof these functions, please see the fol-lowing page.

Fully automatic cookingThis function incorporates both a dura-tion and an end time and is meant to beused when you wish to delay the starttime.

We recommend that the first few timesthis function is used you are in thehouse, this will familiarise you with youroven and prevents food from being overcooked or under cooked.

Care must be taken when selectingfoods for this function, it is not recom-mended for certain food items whichmay spoil, or are sensitive to being left.

It is also advisable to set the end time tobe as close to your return as possible toprevent food being left standing.

26

PROGRAMMER / CLOCK1. The Duration method

2.

3.

4. The End Time method

5.

6.

Semi-automatic cooking

The Duration method

� Press the Function button twice,(1)which will skip past the MinuteMinder.

� The LED display will flash the word‘dur’, (2) and the ‘A’ will flash on theleft hand side of the display.

� Use the Up and Down buttons to setthe length of time you want to cookfor.(3) This must be done within 5seconds or the time of day will showagain.

Once this is done the oven will auto-matically switch off once the time haselapsed, and the alarm will sound.To switch off the alarm, press anybutton. To view any remaining timepress the function button twice

The End Time method

� Press the Function button three times,which will skip past the Minute Minderand the Duration programmer. (4)

� The LED display will flash the word‘End’ and the ‘A’ will flash on the lefthand side of the display. (5)� Use the Up and Down buttons toselect the time the oven is required toturn off. (6)

Once this is done the oven will turnitself off at the time you have selected.To switch off the alarm, press anybutton.

A

A

A

A

A

A

27

PROGRAMMER / CLOCK

7

8

9

10

11

12

Fully automatic cooking (example)

This programming method is best suit-ed for when a delayed start time isrequired. Unlike the semi automaticmethods this requires both the dura-tion and the end time to be entered.The timer will work out the start timeand begin cooking.

� Press the function button twice toselect the length of time your food willneed. (7)� The ‘A’ on the left hand side willflash and the ‘dur’ message will flashup. (8)� Using the Up and Down buttons setthe time you require within 5 secondsof the ‘dur’ message. (9)� Press the function button three timesuntil the ‘A’ flashes again and the‘End’ messages appears. (10) &(11)� Using the Up and Down buttons, setthe time you would like the oven toswitch off. (12)� Set the temperature of the oven andplace the food inside.While the automatic function is run-ning, the ‘A’ will appear statically onthe display, with the time.Try to keep the end time as close towhen you expect to return, this willprevent cooked food from being leftstanding in a warm oven.The timer will calculate the appropri-ate start time.

To switch off the alarm, press any but-tom

A

A

A

A

A

A

Caution: Any cleaning agentused incorrectly may damagethe appliance.Always let the appliance coolbefore cleaning.Do not use a steam cleaner onthis appliance.Some cooking operations generateconsiderable amount of grease, thiscombined with spillage can become ahazard if allowed to accumulate onthe appliance through lack ofcleaning. In extreme cases this mayamount to misuse of the appliance andcould invalidate your guarantee.It is recommended that the applianceis cleaned after open roasting.Do not use caustic, corrosive orabrasive cleaning products, productscontaining bleach, coarse wire woolor any hard implements, as they willdamage the surfaces.All parts of the appliance can besafely cleaned with a cloth wrung outin hot soapy water.

Vitreous enamel partsGRILL PAN, TOP OVEN / GRILL COMPARTMENT,MAIN OVEN COMPARTMENT FLOOR

Use a mild cream cleaner - eg; “Cif”.Look for one which has the VitreousEnamel Development Council’srecommendation seal.Stubborn marks may be removed witha moistened “Brillo” pad.The grill pan may be cleaned in a

dishwasher, or with a nylon brush inhot soapy water.

28

CARE & CLEANING

Glass partsFACIA PANEL, DOOR PANELS

Use a mild cream cleaner - eg; “Cif”.Rinse thoroughly and dry with a softcloth.Important: The inner door glasspanel(s) can be removed for cleaning,but they must be replaced the rightway (so the reflective side facesinwards) and also pushed fully in tothe stop position. To remove the glasspanel, open the door wide, hold theedges of the glass and slide out.Painted, plastic and metal finishparts (if fitted)CONTROL KNOBS, DOOR HANDLES

Only use a clean cloth wrung out inhot soapy water.Chrome plated partsOVEN SHELVES & OVEN SHELF RUNNERS,GRILL PAN TRIVET

Do not use abrasives or polishes, usea moist soap pad - eg; “Brillo”.Note: Oven shelf runners can beremoved for cleaning. Grasp therunners, and slide out of the hangingholes as shown.Note: These items may also becleaned in a dishwasher.

Stainless Steel surfaces (stainlesssteel finish models only)FACIA PANEL, HANDLES, DOOR PANELS

Only use a clean cloth wrung out in hotsoapy water, and dry with a soft cloth.Do not use undiluted bleach or anyproducts containing chlorides as theycan permanently damage the steel.Extra care should be taken when cook-ing food in salted water. Some foodsare corrosive - eg; vinegar, fruit juicesand especially salt - they can mark ordamage stainless steel if they are lefton the surface. Turn off and wipe anyspillage immediately, taking care toavoid skin contact with any hot surfaceor spillage.Sharp objects can mark the surface ofstainless steel, but marks will becomeless noticeable with time.To maintain the finish of the stainlesssteel, or to remove any greasy marks,wipe the stainless steel surface sparinglywith a minimum amount of Baby Oiland kitchen paper.Do not use cooking oils, as these maycontain salt, which can damage thestainless steel surface.

29

CARE & CLEANING

Pull out to clean

Cleaning the hobCeramic glass surfaceDo not use abrasive powder cleaners,“Brillo” pads, metal wire, detergents,bleaches, bath stain removers, or chemicaloven cleaners; all these product typeswill damage the ceramic glass.The following recommendations willhelp to keep the ceramic glass surfacebright and clean.Allow the hob to cool.Use a dampened paper towel or cleandamp cloth to apply a small dab ofcleaner conditioner to clean eachheating area.Use another paper towel or a cleandry soft cloth to wipe dry, and thenpolish the whole glass surface.To remove any stubborn marks orheavy soiling, a non scratching, mildcream cleaner may be used - eg; “Cif”.Important: If you use a wet papertowel or clean damp cloth to removespillage from a warm heating area of thehob, be careful to avoid steam burns.

Care and maintenance

Before using the hob for the first time,apply a thin coating of cleaner conditioner(eg; “Hob Brite”, by Homecare*) tothe ceramic glass only, and polish thesurface with a clean cloth.

The conditioner gives a protectivecovering to the ceramic glass whichnot only makes the hob easier toclean, but also ensures that you will

gain maximum life out of this product.Occasional use will help prevent thebuild up of mineral deposits which cancause discolouration of the hob surface.

Discolouration of the hobDo not use a dishcloth or dish spongeto wipe the hob - this can leave a filmof detergent on the surface which willdiscolour the hob next time a heatingarea is used. Clean cloths kept for thecleaning of the hob can be used.Do not use too much cleanerconditioner - only a thin coating isrequired, any excess may burn on anddiscolour the hob when it is next in use.If persistent stains or marks remain onthe ceramic glass surface, it can becleaned using a mild cream cleaner - eg;“Cif”, or a ceramic hob scraper. This willalso remove any accumulated salts orminerals before they have an opportunityto discolour the ceramic glass.Wipe clean with a damp paper towelor clean damp cloth and re-applycleaner conditioner.

30

CARE & CLEANING

Whilst every care is taken to eliminateburrs and raw edges from this product,please take care when handling - werecommend the use of protectivegloves during installation.

Moving the cookerPlease note that the weight of thisappliance is approximately 60kg(unpacked). Take care if the applianceneeds to be lifted during installation -always use an appropriate method oflifting.Do not attempt to move the cooker bypulling on the doors or handles. Openthe door and grasp the frame of thecooker, taking care that the door doesnot shut on your fingers.Take care to avoid damage to soft oruneven floor coverings when movingthe appliance. Some cushioned vinylfloor coverings may not be designedto withstand sliding appliances withoutmarking or damage.

Important: Ensure that you routeall mains cables well clear of anyadjacent heat source.

ClearancesThis cooker may be fitted flush tobase units. However, for models withside opening doors, we recommend aside clearance of 60mm between thecooker and any side wall to allow thedoor to be opened fully.The cooker should not be placed on abase.No shelf or overhang or cooker hoodshall be closer than a minimum of650mm, but check with cooker hoodmanufacturer’s recommendations.The cooker must have a sideclearance above hob level of 90mmup to a height of 400mm.

DimensionsAll sizes are nominal, and somevariation is to be expected. The‘depth’ of the cooker, as given below,is to the front of the door andexcluding knobs and handles.Width: 600mmDepth: 500 / 550 / 600mmHeight (adjustable): 900 - 915mm

Levelling the cookerThere are four adjustable feet on thebase of the cooker. Turn the feet byhand to adjust the height of the cook-er.

31

INSTALLATION INSTRUCTIONS

INSTALLATION INSTRUCTIONS

Stabilising and Securing

Your cooker is supplied with a stability chain.

Your cooker must be secured to a wall or a solid partitionbehind the cooker.

LevellingOnce your cooker is secure:Place a spirit level onto a baking tray, on an oven shelf.These cookers are fitted with adjustable feet which willallow you to adjust the height of the appliance until it islevel. The adjustable feet are at the front and rear of thecooker.

Stability Hook(not supplied) Rear of cooker

Firmly fix chainto cooker rear

Stability chain tobe as short aspossible

Cooker stability chain not designedwith bracket engagement slot

32

Connect to the electricity supplyWarning: This appliance must beearthed.The appliance must be installed usinga double pole control unit of 32 ampereminimum capacity with 3mm minimumcontact separation at all poles.We recommend that the appliance isconnected by a competent person whois a member of a recognised‘Competent persons scheme’ and whowill comply with local regulations.

1. Access to the mains terminal isgained by opening the terminalblock cover at the rear of theappliance (use a small flat-bladedscrewdriver).

2. Connection should be made with6.0mm2 flexible twin and earthcable.

3. First strip the wires, then push thecable through the cable clamp inthe terminal block cover.

4. Connect the cable to the terminalblock and tighten the cable clampscrew (see diagram).

5. Close the terminal box, ensuringthat the cover is engaged on thelocking tabs.

6. Sufficient cable should be used toallow the cooker to be pulled out,but must hang clear of the floor soit does not become twisted ottrapped when the cooker ispushed back.

33

INSTALLATION INSTRUCTIONS

1

2

3

4

5

Electrical supply / Load240V ~ 50Hz10665 W

DimensionsAll sizes are nominal so somevariation is to be expected.

Height (adjustable) 895 - 915mmWidth 500 / 550 / 600mmDepth (not including handle) 600mm

Countries of destinationAUS

Warning: This appliance must beearthed.

Databadge is located at the bottom ofthe front frame, behind the door.

34

TECHNICAL DATA

35

Service Record

Date of purchase Installer stamp / Printed name Date of installation

Place of purchase:

Date Part(s) replaced Engineers Stamp/Printed Name

Model Number

Serial Number

Please record your model number and serial number in the space below.

Where are my model and serial numbers?Freestanding HL appliances: base of storage drawerFreestanding appliances: front frame near oven cavityBuilt in oven: front frame near oven cavityHobs: base plate of the hobRanges: front frame near oven cavity

Having these numbers to hand will help us to help you, quickly and more efficiently.When contacting us, please use the Customer Care number on the back cover of thishandbook.

08 27469 00 ©10.2009

08 27469 00 © 10.2009Model Names: Belling FSE 60 DOP-AU

Contact Us

Glen Dimplex Australia Pty Ltd, Unit 2, 205 Abbotts Road, Dandenong, South Victoria 3175, Australiae-mail: sales@glendimplex.com.auweb: www.glendimplex.com.au

Calling for a serviceIf you should experience any problems with your cooker please contact your retailer orplace of purchase.

Important note:Service work is to be conducted by authorised persons only. It is also adviseable thatyour cooker is checked regularly and maintained in good condition. An annual mainte-nance is recommended.

Always check the instruction book before calling a service agent to make sure you havenot missed anything.

Glen Dimplex Australia Pty Ltd Customer Care:

Tel: 1-300-556-816

Before you contact a service agent, make sure that you have the following information tohand:Model NumberSerial NumberDate of PurchasePostcode