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Instructional Technology Students’ Experiences with Online and Hybrid EducationBy Timothy Dedeaux
Introduction
Despite Budget Crises, schools at all levels continue to invest in online and distance education, including course management software like WebCT and Blackboard
But students have varying experiences with, and perspectives on, the experience of online and hybrid education
Research Participants
Despite their technological skills and their frequent contact with online courses, Instructional Technology students’ attitudes towards online and hybrid courses had not been studied.
It is not enough to simply assume that IT graduate students would be comfortable with online learning environments.
Research Questions
What are the IT Grad Students’ Experiences with, and opinions of,
Online courses? Experiences with, and opinions of,
Hybrid courses? Suggestions for improving Online
and Hybrid courses? Preferences for future coursework?
Methods
Qualitative study, using semi-structured face to face interviews with five Instructional Technology graduate students.
Interviews were transcribed by the researcher
Participants’ responses were coded for themes
Observed Themes
Asynchronous Education, a two-edged sword
Two of the strong points of online education, convenience and independence, are directly tied to its asynchronous nature
But, the main suggestions for improving online education were to add weekly synchronous chats.
Observed Themes
Among the participants, Overall Student Satisfaction did not appreciably differ between Online, Hybrid, and Face to Face courses, and there was not a consistent preference for any one type of course.
This echoes results found by other researchers with other student groups, such as York (2008).
Observed Themes
Transactional Distance (so named by Steinman, in 2007), or the difficulty in communicating with the instructor and other students, was a major concern, especially in text-only asynchronous environments.
Participants suggested synchronous text chats, voice chats, and video conferences.
Observed Themes
Communication with the instructor was seen as vital by all participants.
Participants expressed a desire to have both synchronous and asynchronous communication with instructors available in all three formats, Online, Hybrid, and Face to Face
References
Steinman, D. (2007). Educational Experiences and the Online Student. TechTrends, 51(5), 46-52.
York, R. O. (2008). Comparing Three
Modes of Instruction in a Graduate Social Work Program Journal of Social Work Education, 44(2), 157-172.