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25 ETHICS CASE STUDY FOR IAS MAINS 2014 BYS. K. MISHRA, IAS (RETD.)
Case Study 1. Very recently 6 national political
parties have been declared as Public Authorities
under RTI Act 2005. There is a politically conscious
state where the people are very keen to know about
one of the national party. The concerned political
party has found its state office in a very bad
condition, because records have not been put into
order since long. The party has appointed you as
PIO and has also requested you to set its office in
order.
Answer the following, quoting also the relevant
sections of RTI Act 2005.
(a) What could be frequently asked questions by the
people? What will be your strategy to reduce your
work load?
(b) What arrangement you will make to associate
the people in formulation of the policy of the party.
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(c) If some one asks what is the criteria of selection
of candidates and allotment of party tickets, what
will be your answer and why?
(d) If a person files a RTI application to know, why
a particular M.P. has taken a particular positionregarding an issue in parliament, what will be your
reply and why? (250 Words)
Case Study 2. There is a poor person living in a
rural area and wants to get his son admitted in a
public school in a city. The school asks for T.C. and
Character certificate and set out a deadline for
submission otherwise the boy will not get admission.
The father makes desperate attempt to procure the
concerned documents, but could not get within time
and the son does not get admission. In running from
Pillar to Post, he met an accident and lost his two
legs. His son meets you and requests you to help him
in redressal of his grievances, including fixing
accountability regarding injury to his father. You
want to use provisions under RTI Act 2005.
(a) What are the various options available to you?
(b) Evaluate the merits and demerits of each option
and suggest best course of action with justifications.
(250 Words)
Case Study 3.You are head of a government officewhich has a large scale of public dealings. People
normally come in the office for their routine
problems like pension claims, insurance claims etc.
There is an assistant who deals these subjects and
there is complaint that he does not clear the claims
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before extracting a price for the same. He has the
backing and patronage of a local influential
politician. Other assistants are looking towards you
for a decisive action. The work culture of the
organization is reached to an all time low level. Youhave decided to act in the given situation.
(a) What are the various options available to you?
(b) Examine the merits and demerits of each option
and suggest best course of action under the given
situation? (250 Words)
Case Study 4. You are executive engineer of
building construction deptt. and incharge of
construction and maintenance of government
quarters in a particular district. You have joined
recently and has in course of your field inspection
find large scale misuse of funds in both construction
and in repair and maintenance of government
quarters. You have started putting accountability on
concerned asstt. and junior engineers. As a mark of
protest all J.Es and A.Es have started a 'go slow'
campaign. The financial year is going to close and
still 50% of funds remain unutilized. Your senior
officers have suggested you to explore other options
also.
(a) What are the options available to you?(b) Examine merits/demerits of each options and
suggest the best course of action with reasons. (250
Words)
Case Study 5. You are head of a local anti-
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corruption unit and after getting a definite
information raided a government office and found
that two government officials are openly accepting
bribes from two people. You had only a few other
police personnel in plain cloth and all unarmed. Thetwo corrupt officials started 'crying' that few robbers
have entered into office and with the help of their
colleagues got released 2 accused from your custody.
In the process, few of your own people got injured.
When your senior officers came to know, they put
the entire blame on you. Examine the case and
answer the following.
(a) What are the ethical issues involved in the
present case.
(b) What are the mistakes committed by you and
what should have been ideal course of action. Give
justifications for your answer. (250 Words)
Case Study 6. You are head of water supply board
of a district town and incharge of supplying
drinking water to the people. You had a detailed
consultation with people regarding a citizen charger
for water supply services. Based on the requirement
and expectations of people, you had a discussion
with your subordinates who were little reluctant
about the charter but seeing your positive attitude
ultimately agreed. You committed some hurry inimplementation of charter and notice the following
problems.
1. The quantum of water promised could not be
ensured.
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2. The quality of water did not improve.
3. One of your key functionary went on a long leave
and you did not get his replacement.
4. The entire blame on the failure of charter came on
you.
Ponder over the situation and answer the
following
(a) What were the reasons of failure of citizen
charter?
(b) What should have been ideal course of action
and why? (250 Words)
Case Study 7. There is a panchayat level hospital
for treatment of cattles, run and maintained by a
group of three doctors of animal husbandary
department of the state and is headed by you. The
hospital has a reasonable infrastructure for both
preventive and curative treatments of cattles. There
are approximately 10 paramedical staff also
available for providing various services. You along
with your manpower hospital people (Doctors and
Paramedical) and local villagers have jointly decided
to introduce citizen charter for better and time
bound delivery of various services.
(a) What should ideally be draft citizen charter?(b) Discuss the merits/limitation of charter assigning
proper reasons. (250 Words)
Case Study 8. A political party has been formed in
the background of anti-corruption movement and
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poor delivery of public services. They have
successfully raised their voice against rise in
electricity tariff, irregularities in Public Distribution
System (PDS), poor state of affairs in health and
sanitation sector. Its leader is a person ofunimpeachable integrity and has sufficient
experience of government working. In election
speeches and in manifesto the party has promised
following things.
(a) They will create an anti-corruption agency which
will investigate and punish the corrupt public
servants within 6 months of instituting the criminal
case.
(b) Reduce the power tarrif by half and also
ensuring 24 hrs electric supply.
(c) Clean and sufficient drinking water to all
citizens, free of cost.
(d) Ensuring the sale of vegetables also through
P.D.S.
What could be limitations of political party in
getting the above promises implemented, once they
return into power (250 Words)
Case Study 9. You have recently joined as head of
a district level government office which registers the
unemployed people and provides necessary help and
guidance so that they could get gainful employment.You find that office is full of dirt and file and records
have been kept in most arbitrary manner. The
subordinate officials are very rude to the visitors and
ask money for providing various services to the
youth, who come for seeking various assistance. As
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head of the organization what will be your specific
response to the following with suitable justification.
(a) What step will be taken by you for keeping the
files and records in proper order?(b) What will be your specific action for creating a
suitable grievance redressal mechanism for
unemployed youths?
(c) What you will do regarding attainting the goals
and objectives of your organization?
(d) What you will like to contribute for improving
the work culture of your office? (250 Words)
Case Study 10. A state government has set up an
anti-corruption unit to take a decisive action against
prevailing corruption in various deptts. You have
been chosen to head the unit because the
government thinks that you are efficient, honest
upright police officer. The unit has jurisdiction over
practically every government deptt. of the state. You
have been given a free hand to choose a team of 20
officials who will be assisting you.
(a) What are various choices before you regarding
selection of your team with their merits and
demerits?
(b) How you will build the capacity of the team so
that it could effectively meet the challenges? (250Words)
Case Study 11. You are commandant of an anti-
terrorist unit that has been entrusted with the task of
flushing the terrorists out who had been hiding in a
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religious place. They have also made 10 civilians as
their hostages and are demanding a heavy ransom
for their release and safe passage for them. It is
expected that number of terrorist is 4 whereas you
have hardly 12 troops to assist you. Yoursubordinates are tired. Your senior officers are
putting pressure on you to resolve the issue without
any further loss of time.
(a) What are the various options available to you?
(b) Evaluate the merits/demerits of each option and
suggest best possible option with justifications. (250
Words)
Case Study 12. An 8 years old male child of the
businessman is kidnapped while returning from his
school by an armed gang of criminals having strong
support of a ruling party Minister. The gang has set
out a time limit of 3 days to pay a heavy ransom
amount otherwise they might kill the child. The
conduct of some of the local police officer is
doubtful. You are superintendent of district police
and are under tremendous pressure to recover the
child. The Controversial Minister was instrumental
in getting you posted in the district and is putting
indirect pressure on you to take the kidnapping as a
routine crime.
What are the various options before you? Consider
the following probable options. Discuss their
merits/demerits and suggest best option with
suitable justification.
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(a) Go on a long leave so that the issue could be
resolved in your absence.
(b) Mediate in the matter by using your personal
relation with Minister.
(c) Lead personally, raiding the hide outs ofcriminals so that they could release the boy.
(d) Make a recommendation to state headquarter
for investigation of the case by a special CID team.
(250 Words)
Case Study 13. You are D.M of a district and an old
window of 80 years meets you in your office and
starts crying. What you could make out is that her
two married sons have disowned her and are not
allowing her to enter into their house. The lady had
approached the local revenue officials and also
elected representatives of PRIs but without any
result. She neither has money nor any support
system to rely upon.
(a) What are the options available to you?
(b) Examine the merits/demerits of each option and
suggest best option with reasons. (250 Words)
Case Study 14. There is a busy railway station
where the waiting rooms are unhygienic, there is no
proper safe and clean drinking water facility, the
enquiry system is dysfunctional and on reservationcounter, the touts dictate everything. You are station
superintendent and there is an advisory committee
to look after the interest of railway passengers. You
have decided to improve the work culture of the
railway station. Your officials are willing to
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cooperate but reluctant to share responsibility.
(a) What are the options available to you?
(b) Examine the merits/demerits of each option and
suggest the best course of action giving reasons. (250Words)
Case Study 15. You are a middle rank land revenue
officer posted in rural area. There is river which has
to be crossed for going other side. Your jurisdiction
also is on the other side of the river. Every year
settlement of ferry services are made and the highest
bidder arranges the local boats on which people
cross the river. The rate of ferry services are fixed by
you. Unfortunately, this year, during Moonsoon, one
of the boat capsized in the river which resulted into
drowning of 10 people. You have been warned by
higher authorities that you should take safety
measures, otherwise face the consequences. You
have decided to act strictly. Following are some of
the options. Examine the various options with their
merits and demerits and finally suggest best course
of action with justifications.
(a) Put a sign board on the bank of river warning
the people of using ferry services, at their own risk.
(b) Request the district police chief to depute
sufficient police for ensuring safety of the people.(c) Ask the person who has taken the annual
settlement to ensure safety of people.
(d) Depute a field level revenue official for ensuring
safety, who should be always available on the river
bank. (250 Words)
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Case Study 16. You are an executive engineer of
state road construction dept, and you have to
construct an all weather road connecting a big
village to a state highway. You find there isencroachments on either sides of the road. The
Contractor in an influential person from a local
village and is willing to help you. Your subordinates
are obedient, but inefficient, The attitude of the local
gram panchayat elected people is by and large
corporative.
Answer the following questions.
(a) What precautions you propose to take before you
start the project and why?
(b) What are the problems you anticipate and how
you would be able to overcome the problems? (250
Words)
Case Study 17. You are a senior district level
revenue officer incharge of revenue administration
of the district. You have come to know that 3 poor
landless families have made out a temporary
structure over a vacant government land. In course
of your inspection, your subordinate revenue
officials report that the vacant land is of substantial
value and inspite of their persuasion, 3 families arenot vacating the land. You can not allow all these
people to continue to occupy a valuable government
land, as it will create a bad precedent, but uprooting
them will not be morally correct. You are in a
dilemma.
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(a) What are the options before you?
(b) Examine the merits and demerits of each options
and suggest best course of action with reason. (250
Words)
Case Study 18. You are a SHO posted in a tribal
dominated remote area having considerable
Naxalite problems. Under your jurisdiction there are
three pickets where 20 troops each of central para
military force are under charge of a sub inspector
level CPMF officer. You have been entrusted with the
work of taking interest in development work as well
combing and flushing out the armed Naxalites from
your area.
(a) What initiative will be taken by you for spreading
and speeding development activities?
(b) What will be your strategy for ensuring peace
and security and also flushing the armed naxalits?
(c) What special steps you propose to take to secure
your police station safe and also your armed piekets?
(250 Words)
Case Study 19. There is a residential high school
for harizans and tribal girls in a remote area, where
roughly 200 girls from 6th to 10th class standard
study and live. Principal and teachers also live in thesame premiss. Unfortunately examination results for
the last three years has been found to be
unsatisfactory and also health related problems of
the girls appear time and again. The girls and their
parents also raise security related issues from time to
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time. The principal has been provided with
reasonable financial support. As school principal...
(a) What specific steps you should take to improve
the annual results?(b) How principal will take care of health related
problems?
(c) What would be course of action of principal to
remove fear from the mind of girls and their
parents? Each of your answer must be along with
benefits and limitations.
(250 Words)
Case Study 20. You are a medical officer incharge
of a government dispensary in rural area. There are
two other doctors, besides half a dozen para-medical
staff posted under you. The dispensary has a
support system from National Rural Health Mission.
Suddenly you notice that 'Dengue' has spread over
under your jurisdiction and four people died where
as approximately 60 more cases of the disease
reported from various parts. You want to face the
challenge with the help of your fellow doctors and
paramedical staff.
(a) What are various course of action you propose to
take?
(b) Examine merits/demerits of each option andsuggest best course of action with suitable
justification? (250 Words)
Case Study 21. You are a block level development
officer, incharge of rural water supply drinking
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water and sanitation. To help you, there is an Asstt
Engineer and two Junior Engineers. Under your
jurisdiction there are 45 villages which are prone to
water borne disease. The elected panchayat
members do not take much interest in the twinprograms of drinking water and sanitation. There
are 3 NGOs who are keen to take up the work, but
last year each were provided with Rs 15 lac each for
awareness generation and for petty repairs and
maintenance of hand pumps, but they have not
properly utilized the allotted money nor submitted
the proper utilization certificates. There is enough of
resoures at your disposal for these programme.
Answer the following questions on the basis of above
situation.
(a) If you have to install 10 additional hand pumps,
what will be your approach to ensure that the outlet
is used by the villagers?
(b) How you will utilize the services of NGO's and
also make them accountable?
(c) There are 20 middle schools under your
jurisdictions, how you will utilize your funds for
making available sanitations and drinking water
facilities in these schools?
(250 Words)
Case Study 22. An annual cattle fair is held every
year which remains for 15 days and approximately
50 thousand people come every day for buying and
selling their cattles and majority of them stay in the
premises for many days together. There is a big pond
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in which the cattles and people both take their dip
and some time also use water for drinking purpose
and for cooking their meals. There is a temple,
where the previous year four people lost their life
due to stampede. There are few makeshift hotels andrestaurants and other temporary arrangements for
security, law and order, entertainment, medical
facility etc.
You are a senior revenue officer of the district
incharge of entire fair and have cantioned by your
senior officers for taking necessary measure so that
this year cattle fair goes well.
(a) What are various steps taken by you?
(b) Examine the advantages/limitations of these
steps and suggest best course of action with reasons.
(250 Words)
Case Study 23. You are head of private enterprise
that has come into existence by providing land by
the state government at a concessional rate. Your
unit is producing motorbikes and scooters in good
numbers and the annual profit of the unit is 550
crores (average). The board in the meeting has
decided that from current year a small part of the
profit should be utilized for provision of medical
services for adjoining villages which are prone toleprosy, tuberculosis etc. You have submitted
following proposals for consideration of board.
(1) Construction of a hospital for the purpose.
(2) Appointing few medical specialists and
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supporting paramedical staff.
(a) Examine the merits/demerits of these steps.
(b) Suggest best course of action with its advantages.
(250 Words)
Case Study 24. You are a very senior Engineer of
state government incharge of rural road sector. Your
state government has successfully negotiated a deal
under which a global financial institution has come
forward to assit. the state government with a loan of
1500 crores for increasing the network of roads but
expects that state government will submit a DPR
(Detailed Project Report) in which sufficient safe
guards are available against leakage of funds, repair
and maintenance of roads for at least 10 years and
timely completion of projects.
(a) What will be salient features of the DPR?
(b) Examine their merits/demerits and suggest best
course of action with reasons. (250 Words)
Case Study 25. You are Municipal Commissioner
of a Corporation and after joining found that the
whole corporation is divided into two camps,
including your corporation employes. Whole city is
full of garbage, stinking everywhere. Corporation is
being criticized by media and local people. What
steps you propose to take to normalize the situation?(150 Words)
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