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Solution Overview
AGILE PEOPLE STRATEGY© DIAGNOSTIC & DESIGN
A comprehensive approach to build your people strategy for a disruptive world
© The Preparation Company 2017 At the Speed of the CustomerSM a service mark owned by The Preparation Company LLC. All rights reserved.
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The Why HR Agility = Business Agility The need for agility
§ 56% of CEOs anticipate that their company would likely be disrupted by a non-industry player
§ Technology allows non-traditional service providers to disrupt established players
§ Ideas don’t die, companies do, the most obvious of customer needs are turned into Unicorn businesses
§ New work models and methods are redefining a workforce § A business model based on ‘interfaces’ is reinventing customer
engagement and in turn driving big data
Source: © 2017 EXL Service Holdings
What is your People Strategy in a disruptive world?
© The Preparation Company 2017 At the Speed of the CustomerSM a service mark owned by The Preparation Company LLC. All rights reserved.
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Solution Overview A comprehensive diagnostic + actionable roadmap
1. Online Diagnostic: CHRO and selected team members respond to an online diagnostic designed to uncover hidden area of opportunity
2. In-depth Study: While your team is responding to the Diagnostic, we will review your Top 5 HR Practices.
3. Comprehensive Report: After the diagnostic and study a detailed summary of findings on agility opportunities will be presented to you
4. Design and Roadmap: We co-create a three-year roadmap of change through a workshop with you and your team. This helps you prioritize the findings and build an action plan on them
5. CHRO Agility Network: Option to join other CHROs on the journey toward agility via online and in-person round tables. Come share perspectives, learn insights and co-create ongoing strategy with other forward-thinking HR leaders across industry
© The Preparation Company 2017 At the Speed of the CustomerSM a service mark owned by The Preparation Company LLC. All rights reserved.
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Benefits Agility is 70% how we do things and only 30% or less in how we are organized
1. Build the future: The diagnostic helps you build innovative strategies and capabilities for the future of work
2. Multiply Employee Experience: Helps you deploy design thinking, identify opportunities, match technology to double your positive employee experience
3. Agility from How not just What: Helps you redefine roles with reimagining how things are done to be the HR of the Future for your business
4. HR Development: By participating/answering the diagnostic questions, HR teams are exposed to creative future thinking
5. Latest thinking: Benchmark with earnings from agile practices from companies around the world and not benchmark the practices themselves
© The Preparation Company 2017 At the Speed of the CustomerSM a service mark owned by The Preparation Company LLC. All rights reserved.
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Model & Scope Of the diagnostic and report We define agility as being ‘At the Speed of the CustomerSM. This is an outcome of three elements: Intersections, Interfaces and Insights. The diagnostic and report is structured on these three elements of agility:
Scope of the Agile People Strategy© Diagnostic:
© The Preparation Company 2017 At the Speed of the CustomerSM a service mark owned by The Preparation Company LLC. All rights reserved.
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KEY INSIGHTS From our client engagements and benefits from this solution
o 70% of agility is not HR structure related but more about work
methods
o The majority of companies did not have gig talent integrated into talent strategy, a missed opportunity
o Strategic Workforce planning done by HR does not integrate
with automation and alternative workforce models
o HR has about 40% opportunity to simpler and easier to create consumer grade employee experiences
o Only 28% of all HR data was used in people decisions, the rest
were static data
o Performance Management approaches were still designed towards a rigid business model
o Key reasons for low HR Analytics adoption among line
managers were either due to lack of availability of right insights or self-service systems that were too complex to use
o Robotic Process Automation is nascent in how HR Functions
understand it for application in their context
o Even in the most advance ‘state-of-HR’ companies, employee interfaces were not consumer grade design
o HR Organization and roles remained the same even though
business models have changed, examples: o Agile HR companies have almost 40% as headcount
project teams o Setting up teams that can drive experiences o HRBPS organized on the value chain rather than
geography or SBUs etc.
© The Preparation Company 2017 At the Speed of the CustomerSM a service mark owned by The Preparation Company LLC. All rights reserved.
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Sample Report Snapshot Illustrative views
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TALENT STRATEGY The talent strategy needs to bench mark with and incorporate insights from Mass Media and Tele communications Industry + Gig Talent in R&D, Product Development
HR CONTENT DELIVERY Significant opportunity to move away from function process view to customer need view of all HR content for employees
HR ORGNIZATION STRUCTURE HRBPs structure remains but profile change + need to simplify and consolidate CoEs to refocus on employee experiences
GIG TALENT ADOPTATION HR can jump-start induction of BOTs in Emp. services and AR for product training training through Gig Talent + address local language needs
PERFORMANCE / SUCCESSION PRACTICES No need for change in these frameworks for the next 3 years
HEADLINES | TOP 5 OPPORTUNITIES
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HIG
H
LOW
WEAK
STRONG
1
2
3
5
4
CAPABILITY
NE
ED
NEED: The need to change CAPABILITY: Existing capability to support change
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Future of Work Elements Talent Strategy Employee
Experiences Simplicity Analytics
HR Model
HR Interfaces
Employee Experiences
Big 4 1. Strategic
Workforce Planning
2. Performance Management
3. Succession Planning
4. Employee Services
KEY CO-RELATIONS OF OPPORTUNITY
Significant Opportunity No Opportunity
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GLOBAL COUNTRY/LOCAL
M
E
REGIONAL
HEADLINES | OPPORTUNITY LEVERAGE
E Exponential
H High
M Moderate
L Low
CHANGE IMPACT
E
E
M
H
INTE
SEC
TIO
NS
INTE
RFA
CE
S IN
SIG
HTS
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H
E
M
INTESECTIONS
THE AGILE HR OPPORTUNITY©
INTERFACES
INSIGHTS
E Exponential
H High
M Moderate
L Low
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40% 50%
40% 60%
EMPLOYEE EXPERIENCES OPPORTUNITY
© The Preparation Company 2017 At the Speed of the CustomerSM a service mark owned by The Preparation Company LLC. All rights reserved.
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PROJECT FLOW An 8-step engagement
90 days from diagnostic start to report presentation
The proprietary Agile HR People Strategy Diagnostic© has 50 questions that are done on-line. The engagement is typically completed with-in 90 days of Step 1.
© The Preparation Company 2017 At the Speed of the CustomerSM a service mark owned by The Preparation Company LLC. All rights reserved.
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The best thinking & research on future of People Strategy & HR https://preparationcompany.com/thinking
© The Preparation Company 2017 At the Speed of the CustomerSM a service mark owned by The Preparation Company LLC. All rights reserved.
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the best ideas come from conversations
Our Focus | What We Do https://preparationcompany.com/the-focus
Our Global Team https://preparationcompany.com/our-partners/ Phone +1 517 262 6298 Email [email protected] Get To Know Us More https://preparationcompany.com
We are partners with CTME on Leadership & Strategy Read about the exclusive program on Strategy and Leadership developed for CTME: https://ctme.caltech.edu/speed