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2021 CLINICAL COMPONENT PREPARATORY MODULE 5: CANDIDATE GUIDE TO EXAM POLICIES AND LOGISTICS

2021 CLINICAL COMPONENT PREPARATORY MODULE 5: CANDIDATE

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Page 1: 2021 CLINICAL COMPONENT PREPARATORY MODULE 5: CANDIDATE

2021 CLINICAL COMPONENT

PREPARATORY MODULE 5:

CANDIDATE GUIDE TO

EXAM POLICIES AND LOGISTICS

Page 2: 2021 CLINICAL COMPONENT PREPARATORY MODULE 5: CANDIDATE

TABLE OF CONTENTS

1. Administrative Policies and Procedures .......................................................................................1

Rules of Conduct for the Physiotherapy Competency Exam ........................................................................ 1

Rescheduling/Cancellation Policy ................................................................................................................ 2

Illness or Extraordinary Circumstances on Exam Day .................................................................................. 2

No-show Candidates .................................................................................................................................... 2

Request for Alternative Accommodations ................................................................................................... 3

Exam-related Issues on Exam Day ................................................................................................................ 3

Exam Results ................................................................................................................................................ 3

2. Exam Format ..............................................................................................................................4

Structure and Delivery Model ...................................................................................................................... 4

3. Exam Delivery Platforms .............................................................................................................5

ProctorU ....................................................................................................................................................... 5

SIMULATIONiQ ............................................................................................................................................. 5

4. Computer and Network Requirements ........................................................................................6

5. Testing Environment Requirements ............................................................................................8

Further Guidance on Choosing an Exam Space ............................................................................................ 9

6. Required, Permitted and Prohibited Items ................................................................................ 11

Photo Identification ................................................................................................................................... 12

Note Taking ................................................................................................................................................ 12

Props .......................................................................................................................................................... 13

7. Prior to the First Day of the Clinical Component ........................................................................ 14

Prepare Your Testing Technology and Secure Your Testing Environment ................................................. 14

8. On Exam Days........................................................................................................................... 14

Set up Your Testing Environment ............................................................................................................... 14

ProctorU Check-in Process ......................................................................................................................... 15

Clinical Component through SIMULATIONiQ ............................................................................................. 18

9. Appendix 1: ProctorU Terms of Service...................................................................................... 19

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1 2021 Clinical Component: Candidate Guide to Exam Policies and Logistics

1. Administrative Policies and Procedures

Rules of Conduct for the Physiotherapy Competency Exam

By participating in the Physiotherapy Competency Exam, you agree to the following rules:

• The Physiotherapy Competency Exam and its contents are the exclusive property of the

Canadian Alliance of Physiotherapy Regulators (CAPR).

• You will not memorize, record, or attempt to record, digitally or otherwise, exam content during

the exam.

• You will not engage in cheating, as defined below in Section 1.1.1. Doing so may result in the

termination of your exam, the decision not to mark your exam, or other appropriate action.

• You will not engage in disruptive behaviour or commentary regarding the exam that

intentionally disturbs or causes anxiety to other candidates.

1.1.1 Cheating

It is assumed that you are participating in the Clinical Component of the PCE in a good faith attempt to

pass. Any actions or behaviours in contravention of this assumption will be considered “cheating.” This

includes anything that could affect your results, the results of another candidate, or the results of a

potential future candidate. It also includes behaviours that CAPR considers analogous to cheating, such

as modifying CAPR documents in order to give the false impression of having passed the exam. Some

examples of cheating are listed below; however, this list is not exhaustive:

• Impersonating a registered candidate or having a non-registered candidate take the exam on

your behalf;

• Bringing study materials, or any other prohibited resources (e.g., electronic devices) into the

exam;

• Giving or receiving help during the exam;

• Engaging in any conduct during the exam that disturbs or is disrespectful toward exam staff;

• Receiving or distributing information about the Clinical Component either before or after the

exam;

• Sharing information about the diagnoses, tasks or activities included in the exam or discussing

information about exam stations with other candidates or examiners, even after the exam.1

• Disregarding instructions from the exam proctor, examiner or any exam staff;

1 Candidates who will be taking the exam in the future (either for the first time or as a repeat test taker) may be at an unfair

advantage if they learn about actual content that was administered on previous exams.

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2 2021 Clinical Component: Candidate Guide to Exam Policies and Logistics

• Modifying exam results letters or other CAPR documentation to give a false impression of having

passed the exam or misrepresenting your exam status;

• Any activity that would be considered illegal, such as assault, harassment, or theft.

Rescheduling/Cancellation Policy

Rescheduling and cancellation of the Clinical Component is done through CAPR. Please note that it is not

possible to reschedule into a Clinical Component that is closed for registration.

Withdrawal Fees for Clinical Component

Clinical Component

Before

Application

Deadline

After application

deadline/before 20 business

days prior to the exam you are

currently registered in

Within the 20

business days of the

exam you are

registered in

Date Change

(if change is possible) $100 $500 $500

Withdrawal Fees $300 $500 $500

Illness or Extraordinary Circumstances on Exam Day

In keeping with CAPR’s PCE policies, candidates who experience illness or other extraordinary personal

circumstances (e.g., bereavement, recent physical injury, etc.) prior to the exam are strongly advised to

withdraw/reschedule and attempt the exam at a later time. If illness or another type of emergency

arises on exam day, candidates must notify CAPR immediately. In such circumstances, contact CAPR at

[email protected]. CAPR will consider granting a partial refund for reasons such as severe illness

or extraordinary personal circumstances. Please see the PCE Registration Guide at for more information.

No-show Candidates

Candidates who miss their scheduled exam time, for any reason, without contacting CAPR, will be

considered a “no show” and will forfeit their entire exam fee. No-show candidates cannot reschedule for

a future exam. No-show candidates must re-apply for a future exam administration through CAPR.

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3 2021 Clinical Component: Candidate Guide to Exam Policies and Logistics

Request for Alternative Accommodations

For information about requesting alternative accommodations, visit the CAPR website. Please note that

requests for accommodations relating to the Clinical Component must be submitted to CAPR 65 days

before the date of the first day of the exam.

If a situation that requires alternative accommodations arises after the submission deadline and before

exam day (e.g., a new injury requiring the use of an assistive device), candidates must send an urgent

request to [email protected]. Requests made on the day of the exam cannot be

accommodated. Candidates who have been approved for alternative accommodations must inform

their remote proctor as soon as possible after connecting on exam days.

Exam-related Issues on Exam Day

Candidates must submit complaints or concerns about any aspect of the exam (e.g., technology,

process, administration, etc.) to [email protected].

Candidates must also document their complaints or concerns in the feedback survey they will receive

following their exam.

Exam Results

CAPR will mail an exam results package to each candidate within 10-12 weeks of the exam. Results will

also be posted on the CAPR website for review by candidates via secure PIN.

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4 2021 Clinical Component: Candidate Guide to Exam Policies and Logistics

2. Exam Format

Structure and Delivery Model

The 2021 Clinical Component will remain an Objective Structured Clinical Exam (OSCE). The Clinical

Component will comprise six 10-minute clinical stations and six five-minute clinical stations. There will

be no written element for any of the 12 stations.

The exam will be delivered over two days. Candidates will complete the six 10-minute stations on the

Saturday of the administration and the six 5-minute stations on the Sunday of the administration.

12-Station OSCE

Saturday

Six 10-minute Stations 10 10 10

10 10 10

Sunday*

Six 5-minute Stations

5 5 5

5 5 5

* Candidates who are unable to participate in a Saturday administration for religious reasons may request an exception.

Each 12-station Clinical Component delivered in 2021 will be built to satisfy the 2009 PCE Blueprint. You

can review the blueprint here.

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5 2021 Clinical Component: Candidate Guide to Exam Policies and Logistics

3. Exam Delivery Platforms

CAPR is using two integrated online platforms to deliver the 2021 Clinical Component entirely remotely

or ‘virtually’. These platforms are called ProctorU and SIMULATIONiQ.

ProctorU

The 2021 Clinical Component is proctored through a remote proctoring platform called ProctorU.

Candidates will be provided with their ProctorU account information by CAPR prior to their exam.

Candidates will complete a Check-in and Environmental Check process with a ProctorU proctor on both

Day 1 and Day 2 of the Clinical Component.

Step-by-step instructions for navigating ProctorU will be provided in Preparatory Module 4.

SIMULATIONiQ

SIMULATIONiQ is a remote health care delivery platform that has been customized to administer the

2021 Clinical Component.

Upon completion of the Check-in and Environmental Check process with ProctorU, candidates will be

transferred into the SIMULATIONiQ platform by their proctor.

Candidates will access each exam station through a “To-do List” widget on their personalized

SIMULATIONiQ dashboard. The platform uses breakout rooms supported by the Zoom application.

Candidates will enter a different breakout room to complete each exam station; in each station, the

candidate will interact remotely with a live Standardized Client while being observed by a live Examiner.

Each of the candidate’s stations will be recorded through the platform for scoring, review and security

purposes.

Step-by-instructions for navigating SIMULATIONiQ will be provided in Preparatory Module 4.

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6 2021 Clinical Component: Candidate Guide to Exam Policies and Logistics

4. Computer and Network Requirements

The candidate’s computer system and network must meet certain requirements to run the two

platforms being used to deliver the 2021 Clinical Component.

The table below provides detailed information of technological requirements for the exam.

Hardware Recommended System Requirements

Minimum System Requirements

Computer • laptop or desktop computer;

• Mac or PC

• no tablets, smart/cell phones,

etc.

--

CPU speed • More than 3 core CPU • 2.0 GHz 2 Core

Available hard drive space • 500 MB • 500 MB

Total memory (RAM) • 8 GB • 4GB

Monitor

• single monitor

• screen resolution of 1920 x 1080

is recommended at a scale of

100%

• no dual-monitor configurations

--

Webcam

• free-standing or built-in with a

minimum resolution of

640 x 480 p

• if built-in, you must be able to

lift your computer and point the

camera in any direction including

up and down (during the

check-in process)

--

Microphone/Speakers • built-in microphone and speaker

• no wired and wireless

headphones or headsets

• desktop microphone and

speakers

Power • directly plugged into a power

source

• no docking station

--

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7 2021 Clinical Component: Candidate Guide to Exam Policies and Logistics

Software Recommended System Requirements

Minimum System Requirements

Operating system • Windows 10 (S Mode not

supported);

• MacOS 10.15 or higher

• Windows 8 or higher

(Windows 10 S Mode

not supported);

• MacOS 10.13 or higher

Google Chrome(1) • Google Chrome current version --

Anti-virus software • all third-party antivirus software

and pop-up blockers must be

turned off

--

1) To download Google Chrome for free (Mac or PC), click here: https://www.google.com/chrome

Network Recommended System

Requirements

Minimum System

Requirements

Stable internet connection (2) • Download Speed of 12 mbps

• Upload speed of 3 mbps

• Wired internet connection to

reduce the likelihood of

connectivity issues during the

exam

• download speed:

0.5 mbps

• upload speed: 0.5 mbps

• Wi-Fi only if you are

unable to establish a

wired connection (3)

No other connected devices • disconnect unnecessary or

prohibited devices such as

printers, second monitors, etc.

and remove them from the room

• no other people should use your

internet network during the exam,

as activities such as online gaming

and music and video streaming

will limit available bandwidth and

may cause connectivity issues

--

2) To test the speed of your internet, click here: https://www.speedtest.net/ here https://fast.com or here speedtest.googlefiber.net

3) If you must use WiFi and have concerns about the stability of your internet connection, we strongly advise that you seek technical support to strengthen your connection well in advance of your exam.

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8 2021 Clinical Component: Candidate Guide to Exam Policies and Logistics

5. Testing Environment Requirements

The 2021 Clinical Component is an online, virtual exam that can be taken from a private location of a

candidate’s choosing. However, a candidate’s testing space must meet certain requirements to ensure

that the candidate can perform the exam as designed and that their performance is both visible and

audible. Because the 2021 Clinical Component is a remotely proctored exam, the candidate’s testing

environment must demonstrate adequate privacy and security to allow a remote Proctor to confirm the

integrity of the candidate’s performance.

The below table provides the detailed requirements of the physical testing space.

General Environmental Requirements

Consideration Requirements

General • A private, indoor location, ideally with four walls and a door

that can be closed

• free of background noise, disruptions, distractions

Size • enough space to demonstrate movements of your legs and

arms in both sitting and standing

• in standing, you should be able to raise your arms over your

head and out to the sides in all directions

Wall behind/in front of

candidate • bare/blank (no posted or hanging items)

Lighting • well-lit from behind and/or above your computer/webcam

(i.e., not back-lit from behind the candidate)

Objects/items • all non-essential items (i.e., papers, books, electronic devices,

etc.) removed or covered, except the props and furniture listed

in section 5 of this module, and any other items CAPR has

approved in writing (i.e., for alternative accommodations)

Occupancy • no other people or pets allowed in the room/space for

duration of the exam

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9 2021 Clinical Component: Candidate Guide to Exam Policies and Logistics

Further Guidance on Choosing an Exam Space

When in doubt about the adequacy of a space, candidates should choose their testing space based on

the three principles provided below. Doing so will not only help the candidate complete the remote

proctoring check-in process quickly and easily but also create the most favourable conditions for a

successful exam experience.

Privacy—The candidate must be alone in the space, unable to hear or see another person or be heard

or seen by another person. This ensures not only the independence of the candidate’s performance

and the security of the exam material but also that the candidate will not be distracted or

disadvantaged by noise or movement.

Connectivity—The candidate’s internet connection must be private, secure, stable and not burdened

by additional users. This is essential to ensuring the candidate’s exam is not interrupted, disrupted or

terminated due to technical issues.

Simplicity—The candidate’s space must not be excessively cluttered or furnished with items that could

benefit the candidate’s performance either intentionally or unintentionally. This is important to ensure

a quick and easy check-in process with the remote proctor and to eliminate any impression of

candidate misconduct during the exam.

5.1.1 Examples

The following are examples of acceptable and unacceptable spaces, items and network conditions,

based on the three principles provided above. Please note that application of these three principles

(i.e., privacy, connectivity, simplicity) is implied for everything that appears in the acceptable list. These

lists are not exhaustive. When in doubt, rely on the principles.

Acceptable locations, items and network conditions

Locations*

Enclosed room with door (ideal)

Bachelor or studio apartment

Open concept space

Clinic or office space

Hotel room

Items

Bookcase

Shelving, storage unit

Additional furniture (couches, beds, etc.)

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10 2021 Clinical Component: Candidate Guide to Exam Policies and Logistics

*IMPORTANT: If you are using a location that is not your private residence (e.g., hotel, clinic, office) it is your responsibility to confirm that the on-site network meets the technical requirements listed in Module 2.

Paintings, photographs

Network Conditions

Private/secured, wired internet connection, with no other users (ideal)

Private/secured WiFi connection with stable, uninterrupted service and no

other users

VPN

Unacceptable locations, items and network conditions

Locations

Private space where roommates and/or family members are within earshot

Main floor clinic or office space with no privacy from the perspective of the street (i.e., open or no floor-to-ceiling blinds/curtains)

Public space (library, café)

Items Posters, diagrams, models (e.g., anatomical models, skeletons, etc.)

Electronic devices (other than computer and webcam being used for the exam)

Network Conditions

Public or open WiFi connection

Multiple candidates on the same network during the same exam

Roommates or family members using the candidate’s network during the exam

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11 2021 Clinical Component: Candidate Guide to Exam Policies and Logistics

6. Required, Permitted and Prohibited Items

The tables below list items that are required, prohibited, and permitted during the exam.

Required Prohibited

• Government-issued photo identification

• Keyboard (attached with wire or

Bluetooth/wireless permitted)

• Laptop/PC with testing platform application

installed, with onscreen scratchpad for taking

notes

• Microphone / Speakers (built-in only)

• Mouse (touchpad, touch screen, attached,

Bluetooth or wireless)

• Web camera (built-in or attached)

• Mirror (for showing the remote proctor your

physical computer screen, and any items facing

you)

• All required props (listed below)

• Stethoscope

• Lab coat

• Notebook, paper, pen, pencil, highlighter

(see additional information in Section 5.1)

• Food, beverages (other than water)

• Hair accessories (unless for religious

reasons)

• Headphones/earphones and/or

microphones connected to computer

• Jewelry (subject to inspection)

• Outwear, hat

• Calculator of any kind

• Published materials and other testing aids

• Purse, wallet, bag, briefcase

• Smartphone / Cell phone, pager, any other

electronic devices including any wearable

technology

• Watch

Permitted Items

• Eyeglasses, if

required

• Medications (no

packaging or paper

inserts)

• One clear, plastic

bottle of water, label

removed

• Two tissues

Please note:

• All required and permitted items, as well as the props listed below in Section 6.3 are subject to

inspection by the proctor during the Check-in and Environmental Check process.

• Prohibited items are not allowed in the testing space at any time during the exam. The proctor

will instruct candidates to remove any prohibited item(s) during the check-in. If a prohibited

item is detected in the space upon review of exam recordings, the candidate will be subject to

the Rules of Conduct provided in Section 1.1.

• Candidates are advised to turn off all smartphone(s)/cell phone(s) and all other electronic

devices during the exam. As prohibited items, these must be stored outside the testing space.

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12 2021 Clinical Component: Candidate Guide to Exam Policies and Logistics

Photo Identification

Candidates are required to show government-issued photo identification as part of the ProctorU check-

in process.

Only the following types of government-issued photo identification are accepted:

• Canadian or Foreign Passport

• Canadian Driver’s License

• Canadian Permanent Resident Card

This identification must:

• be original as issued (no photocopies or electronic copies)

• be valid (not expired)

• match the name the candidate used to register for the exam with CAPR

• include a photograph that resembles the candidate’s current physical appearance

Candidates must contact CAPR prior to exam day if they:

• are unable to provide one of the acceptable forms of ID;

• have any concerns about the ID they plan to use for the exam.

Candidates should contact CAPR at the following email address: [email protected]

Note Taking

Candidates taking the exam in March who wish to take notes while reviewing the “Instructions to

Candidate” may use a dry erase whiteboard or piece of laminated paper no bigger than 12 in. x 12 in.

and two dry erase pens. You will be able to reference your notes for the duration of the station. You will

also be able to access the “Instructions to Candidate” through the platform at any time during the

station. You will be asked to erase your writing surface at the end of each station. Please note that you

are not permitted to use physical paper, pencils or pens during the exam.

Candidates taking the exam in June, August and November who wish to take notes while reviewing the

“Instructions to Candidate” may use a ‘notepad’ feature within the exam delivery platform. You will

have access to these notes for the duration of the station. You will also be able to access the

“Instructions to Candidate” through the platform at any time during the station. Please note that you

are not permitted to use physical paper, pencils or pens during the exam.

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13 2021 Clinical Component: Candidate Guide to Exam Policies and Logistics

Props

Candidates should have the following props and furniture available in their testing environment during

the exam. Only those props listed may be used during the exam. The “Instructions to Candidate” for

each station will list the props that may be used in that station.

Please note: this list includes all the props that candidates are permitted to use during a 2021 Clinical

Component administration. Not all props will be appropriate for every exam administration. All props

will be inspected by the Proctor during the check-in process.

Quantity Item

2 Chairs without arms*

1 Chair with arms*

3 Pillows without pillowcases

1 Bath towel, not rolled, approximately 76 cm x 117 cm (30 in. x 46 in.)

1 Bath towel, rolled to approximately 15 cm (6 in.) in diameter and 30 cm (12 in.) long, secured with elastic bands

1 Hand towel approximately 72 cm x 38 cm (28 in. x 15 in.)

1 Belt (e.g., from a bathrobe) or strap, approximately 1 m (3 ft.) in length

1 Broomstick, metre stick, pole or cane

1 Can of soup, large (approximately 23 fluid oz or 680mL), label removed

1 Can of soup, small (approximately 10 fluid oz or 300mL), label removed

1 Small table or desk (in addition to the surface for your computer)

1 Laundry basket, approximately 25 cm x 42 cm x 55 cm (10 in. x 15 in. x 22 in.)

1 Footstool, approximately 15-20 cm (6-8 in.) in height

* Chairs should be sturdy, absent of wheels, and appropriate for providing support when necessary.

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14 2021 Clinical Component: Candidate Guide to Exam Policies and Logistics

7. Prior to the First Day of the Clinical Component

Prepare Your Testing Technology and Secure Your Testing Environment

Prior to the first day of the exam, candidates must:

• review this guide and all other orientation materials provided by CAPR;

• secure an appropriate testing space, based on the guidelines listed in Section 5, above;

• download the Google Chrome internet browser and/or ensure your Chrome is up to date;

• download the ProctorU extension for Chrome (see Preparatory Module 4 for step-by-step

instructions);

• run the “Test Your Equipment” check within ProctorU, using the equipment and network you

plan to use on exam day (step-by-step instructions will be provided in Preparatory Module 4).

8. On Exam Days

On testing days, candidates should give themselves 15-30 minutes to prepare their testing environment

before signing into ProctorU to begin the exam day. Candidates will be able to sign in to ProctorU

15 minutes before their scheduled start time.

Set up Your Testing Environment

Preparing the testing environment means:

• setting up your computer, mouse, webcam and ethernet connection and confirming that each is

working;

• adjusting the angle and position of your webcam and/or computer as appropriate to the size of

your space (please see Preparatory Module 1 for detailed information);

• opening Chrome and inputting your ProctorU account information;

• closing all other programs, applications and windows on your computer;

• clearing all distractions, clutter and prohibited items from the testing area;

• confirming you have all required items and approved props available to you in your testing

environment;

• ensuring you have your government-issued photo identification, a mirror and any other

permitted items ready for inspection;

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15 2021 Clinical Component: Candidate Guide to Exam Policies and Logistics

• reminding any other people proximate to your testing space that they are forbidden to enter the

testing space, make any noise that can be heard within the testing space or listen to what is

happening in the testing space for the duration of the exam;

• reminding any other people on your internet network that they must not use the internet for

the duration of your exam;

• ensuring pets cannot enter the testing space.

ProctorU Check-in Process

The candidate should sit in a chair in front of their webcam and sign in to their ProctorU account. On

each of the exam days, candidates will see an option to “Start Session”. The candidate will complete a

few self-service steps in order to connect to a live proctor (step-by-step instructions will be provided in

Preparatory Module 4). The proctor will connect initially via the ProctorU chat feature and then place a

voice call to the candidate through the platform.

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16 2021 Clinical Component: Candidate Guide to Exam Policies and Logistics

Computer System Check

As part of the check-in process, the proctor will ask to ‘remote in’ to the candidate’s system to review

the system and system settings to confirm exam security. The ProctorU platform also has a computer

and browser lock-down component that prevents candidates from using any additional function on their

computer during the exam. The candidate’s exam will not launch if any type of virtual machine is

attached to the computer system or turned on during the exam.

Candidate Check

Once connected with the candidate, the proctor will complete a visual scan of the candidate’s person,

inspecting the following using the candidate’s webcam:

What is checked? Details

Ears • rotate their head to check inside ears

• pull long hair back if necessary

Hands/wrists • Proctor will ask to remove any watches and/or smartwatches

Candidate ID • Proctor will ask the candidate to hold ID up to their webcam

The proctor will take photos of the candidate as required.

Permitted Items Check

The proctor will then check the candidate’s permitted items, including:

What is checked? Details (if applicable)

Eyeglasses • lenses—outside and inside

Medications*

Dry erase whiteboard and

dry erase pens

• front and back of whiteboard; pen body and cap

All required props • the proctor may ask to view undersides, bottoms, insides of

props and will ask candidates to unroll towels for inspection

Water bottle

Tissues

* If approved for use during the exam by CAPR

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17 2021 Clinical Component: Candidate Guide to Exam Policies and Logistics

Environmental Check

The proctor will direct the candidate through the environmental check. The proctor will instruct the

candidate to lift and move their webcam to do a 360- degree scan of their testing environment to ensure

it is secure and absent of any prohibited items.

The proctor will also ask the candidate to point their webcam at the following areas for inspection:

What? How?

Room, ceiling and floor • all 4 walls, workspace, ceiling and floor

Computer including

monitor

• if using an internal webcam, this will be checked using a mirror

(the proctor will guide the candidate through this procedure).

Workstation

(Desk/Table)

• top of surface and underneath

The proctor may take photos of the testing environment as required. The proctor may ask the candidate

to remove or cover items. If the candidate leaves the webcam view at any time, the proctor will repeat

the candidate scan.

When the proctor completes the environmental check, the proctor will transfer the candidate into the

SIMULATIONiQ platform where they will begin the exam. Please note: the proctor will enter the

Candidate ID and log the candidate into the system. Candidate’s will not receive SIMULATIONiQ account

information.

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18 2021 Clinical Component: Candidate Guide to Exam Policies and Logistics

Clinical Component through SIMULATIONiQ

After being logged into the SIMULATIONiQ platform, the candidate will enter a waiting room.

When the waiting room countdown clock reaches “0:00”, the candidate will be placed in either a

two-minute pre-encounter (for 10-minute stations) or a one-minute pre-encounter (for 5-minute

stations). During the pre-encounter, the candidate will review the “Instructions to Candidate.” The

candidate may make notes using their dry erase whiteboard. A countdown clock will be visible for the

duration of the pre-encounter. When the clock runs out, the candidate will be placed in the station

breakout room, where a Standardized Client and Examiner will be waiting.

The candidate will begin the clinical encounter with the Standardized Client. The candidate will have

either 10 or 5 minutes to complete the station (depending on whether it is Day 1 or Day 2 of the exam).

A countdown clock will be visible for the duration of the clinical encounter.

When time for the station runs out, the candidate will be asked by the Examiner to erase any notes from

their whiteboard. The candidate will then leave the breakout room and enter the pre-encounter for the

next station. If the candidate arrives at the next station ahead of schedule, they will enter another

waiting room before entering the next pre-encounter. The process will repeat until the candidate has

completed all six stations scheduled for the exam day.

Following the final station of the day, the candidate will be asked to logout of SIMULATIONiQ and to end

their proctoring session with ProctorU (step-by-step instructions will be provided in Preparatory

Module 4). Following the exam, the candidate will be sent a survey to complete regarding their exam

experience.

Candidate, A.

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19 2021 Clinical Component: Candidate Guide to Exam Policies and Logistics

9. Appendix 1: ProctorU Terms of Service

All documentation pertaining to ProctorU’s Terms of Service can be reviewed here.