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54% 31% 72% 28% 40% 19% Concerns because of COVID-19 of plan sponsors saw an uptick in employee usage of financial wellness resources of plan sponsors saw a significant increase of plan sponsors were focused on the health and safety of their employees of plan sponsors were concerned about the financial losses for their employees in their retirement plans of plan sponsors were focused on the financial impact on their organization were concerned about delayed retirement of employees due to retirement plan leakage Surge in usage of financial wellness programs The Road Ahead: Sponsors expect to make changes to their plans moving forward 2020 PLAN SPONSOR PULSE SURVEY NAVIGATING COVID-19 33% 25% 28% 23% 23% 31% 25% 27% 25% 23% 11% plan to make it easier for their provider to communicate with employees digitally plan to reduce or suspend employer contributions plan to create an easier process for taking out hardship withdrawals plan to add an emergency savings vehicle plan to change their fund lineup, including adding stable value as an option plan to expand the definition of hardship to include disaster relief plan to allow the retirement provider to communicate directly with their employees plan to add new Financial Wellness programs plan to add an in-plan retirement income option plan to expand employer contributions expect to make no changes 1042688-00001-00 11/2020 © 2020 Prudential Financial, Inc. and its related entities. Prudential, the Prudential logo, and the Rock symbol are service marks of Prudential Financial, Inc. and its related entities, registered in many jurisdictions worldwide. Methodology: Research was conducted via an online survey among 666 plan sponsors from April 22-June 2, 2020. Plan sponsors were qualified to participate if they had a decision-making or recommending role in the plan design, provider selection or investment selection of the DC, DB or NQDC plan the organization offers. Plans had to have $10M or more in total asset under management or account balance.

2020 PLAN SPONSOR PULSE SURVEY - Prudential FinancialNAVIGATING COVID-19 33% 25% 28% 23% 23% 31% 25% 27% 25% 23% 11% plan to make it easier for their provider to communicate with employees

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  • 54%

    31%

    72% 28%

    40%

    19%

    Concerns because of COVID-19

    of plan sponsors saw an uptick in employee usage of financial wellness resources

    of plan sponsors saw a significant increase

    of plan sponsors were focused on the health and safety of their employees

    of plan sponsors were concerned about the financial losses for their employees in their retirement plans

    of plan sponsors were focused on the financial impact on their organization

    were concerned about delayed retirement of employees due to retirement plan leakage

    Surge in usage of financial wellness programs

    The Road Ahead: Sponsors expect to make changes to their plans moving forward

    2020 PLAN SPONSOR PULSE SURVEYNAVIGATING COVID-19

    33%

    25%

    28%

    23%

    23%

    31%

    25%

    27%

    25%

    23%

    11%

    plan to make it easier for their provider to communicate with employees digitally

    plan to reduce or suspend employer contributions

    plan to create an easier process for taking out hardship withdrawals

    plan to add an emergency savings vehicle

    plan to change their fund lineup, including adding stable value as an option

    plan to expand the definition of hardship to include disaster relief

    plan to allow the retirement provider to communicate directly with their employees

    plan to add new Financial Wellness programs

    plan to add an in-plan retirement income option

    plan to expand employer contributions

    expect to make no changes

    1042688-00001-00 11/2020

    © 2020 Prudential Financial, Inc. and its related entities. Prudential, the Prudential logo, and the Rock symbol are service marks of Prudential Financial, Inc. and its related entities, registered in many jurisdictions worldwide.

    Methodology: Research was conducted via an online survey among 666 plan sponsors from April 22-June 2, 2020. Plan sponsors were qualified to participate if they had a decision-making or recommending role in the plan design, provider selection or investment selection of the DC, DB or NQDC plan the organization offers. Plans had to have $10M or more in total asset under management or account balance.