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Highways EnglandDelivery Plan
2019-2020
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Highways EnglandDelivery Plan
2019-2020
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Contents
Foreword
1. Executive summary 8
Strategic outcomes
2. A safe and serviceable network 10
3. Supporting economic growth 18
4. More free-flowing network 26
5. Improving the environment 32
6. Accessible and integrated network 40
Enablers
7. Delivering performance and efficiency 42
8. People and our company 46
9. Collaborative relationships 50
10. Planning 52
Annexes
1. Major improvement projects 54
2. Key performance indicators and performance indicators 60
3. Funding table 64
4. Glossary 65
4Front cover: A14 bridge construction
Con
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Foreword
Highways England is now four years old and during that time we have made real
progress in our work to plan, improve, manage, operate and maintain England’s strategic road network. I am particularly proud of the achievements we have made in our three imperatives: making our roads safer, improving our service to road users and delivering the Road Investment Strategy.
We have made significant investment across the network, opening 48 schemes since we began operations. This includes major improvement projects as well as schemes from our Growth and Housing Fund and Safety and Congestion Relief Programme. These schemes have provided motorists with faster and more reliable journeys by eliminating a total of 134 million hours of delay every year.
During 2018-19, we completed seven major schemes that will further improve motorists’ journeys by adding around 60 lane miles of additional capacity to our network. These include:
n M60 junction 8 to M62 junction 20 smart motorway15
n A50 Uttoxeter (Project A)112
n M1 junctions 23a-2457
n M1 junctions 24-2527
n M6 junctions 16-1921
n A19/A1058 Coast Road24
n M5 junctions 5, 6 and 7 junction upgrades64
In 2019-20 we will start work on at least 26 projects, and seven will open to traffic.
All this is being done while remaining on track to deliver more than £1.2 billion of efficiencies that have either been used to offset costs or provided extra resources to build better roads. That reflects our efforts to improve the way we work, in particular by getting a better understanding of our assets through our Asset Delivery programme and investment in our asset management processes and systems.
Our aim is that no one should be harmed when travelling or working on the strategic road network. While we can’t eliminate all risk on our road network or in the things that we do, we can recognise it, assess it correctly, and ensure that people are as far as possible protected from it.
In the year ahead, our programme of targeted safety campaigns will improve driver behaviour further. We will also focus on improving the health, safety and wellbeing of all our people – not only in our organisation, but across our supply chain.
*Numbers refer to the map numbers used in Annex 1
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Four years is a short time in the life of a new organisation but this delivery plan shows what we are doing to establish ourselves as an effective custodian of our roads, with a credible plan for the future. We have put safety, customer service, and delivery at the heart of what we do and built a reputation for listening to stakeholders and developed real expertise in the wider transport challenges.
We recognise though that there is more to do to improve our performance and meet the expectations of our stakeholders and all those who use our network, but we are ambitious for the future and our record of development and our delivery in the first road period means we are well placed to meet those ambitions.
Jim O'Sullivan CEO
One of our most important achievements over the past four years has been improving our responsiveness to road users. We have focused on improving customer information about roadworks, journey time and delays so that they can more easily manage their journeys. We want to understand their needs and future priorities even better and over the next year we will take further steps to reduce delays and minimise the impact of our work on drivers.
We are focused on finding and implementing the best innovation and new technology which can help save lives and enable more efficient ways of using roads. That includes more use of digital technologies to manage the capacity and availability of the network and enhance communication with vehicles and their users. We have already started to use advanced technologies for the design and construction of new road schemes. This will help us gain more certainty over the budgets for road schemes, improve the safety of our workers and minimise disruption.
Con
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2019
2018
20152016
2017
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Morning fog on M62
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1. Executive summary
Our three imperatives of making our roads safer, improving our service to road users, and delivering the Road Investment Strategy remain at the centre of what we do. In this Delivery Plan Update, we set out what we will deliver in 2019-20 to continue to meet those imperatives, how they will support economic growth and how we will make sure our work minimises the effect of the road network on the environment.
Improving safety remains central to all we do. During the year we will build on our successful campaigns to inform motorists about the potential risks on the network and help tackle inappropriate driver behaviour. This will include a particular focus on commercial vehicles and new drivers as well as increasing awareness and understanding of how to use smart motorways. We will improve our understanding of the causes of road collisions and support the development of new technologies which improve road safety and reduce risk.
One of the most significant ways we can improve safety is through modernising and maintaining our network and delivering the Road Investment Strategy. In 2019-20 we will invest over £3 billion in our road network. This will be supported by the continued roll out of our asset delivery approach through which we directly manage network maintenance, operations and the delivery of schemes. Early indications from our current asset delivery areas suggest the approach is improving safety, customer satisfaction and delivering work more efficiently.
Improving our service to road users means addressing their concerns about delays on the road network. We will take further action to help clear motorway incidents faster and we are improving the planning, co-ordination and scheduling of all roadworks.
The investment we make in upgrading the road network also plays a critical role in supporting economic growth. During 2019-20 we will improve the capacity and connectivity of the strategic road network through our Safety and Congestion Relief Programme and by opening seven major improvement schemes.
Our Growth and Housing Fund helps the economy prosper and has been very successful in enabling new housing developments. The projects it has funded over the first road period will support the creation of 45,000 homes and 44,000 jobs. We will start 16 of these schemes in 2019-20 and complete two others.
We know that we have to meet our imperatives and minimise the effect on the environment so we are stepping up our action to reduce air and noise pollution. Among the projects for 2019-20 are further installations of noise insulation projects and noise barriers funded by the Environment Designated Fund.
We are working with local authorities and the private sector to install new rapid chargers as part of our programme to encourage the use of electric vehicles. In addition, we are making up to £10 million available in an open innovation competition for air quality projects.
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We recognise that pedestrians, cyclists and horse riders also use the road network and we need to address their needs as well as those of motorised users. Our work on accessibility and integration will deliver 109 schemes of this type. We have also awarded a contract to Sustrans to deliver a £3 million programme to build on work we have already started, making it easier to cycle and walk across and alongside our roads through safer crossings and connecting cycle schemes.
We are discussing the future with our supply chain, with wider industry and in alignment with the aims and ambitions of the government – both the Department for Transport and of other departments responsible for the environment, for growth and housing and for industrial strategy. We are also working with suppliers
to create a stable, long-term flow of work which makes better planning and investment possible. This portfolio approach is helping to keep major projects, such as the £1.4 billion A14 programme, on budget and on time.
As we near the end of the first road period, we will continue to plan for the second Road Investment Strategy. We have started work with our partners to set the priorities for the five years from 2020. This will then be used to develop a detailed practical plan, informed by the lessons of the current road period, to ensure we have the right skills and resources in the organisation to deliver the future improvements in the network motorists want to see.
A428 Black Cat Roundabout
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Key performance indicator (KPI)
Making the network safer
KPIThe number of Killed or Seriously Injured (KSI) on the strategic road network (SRN)
TARGET
A reduction in the number of KSIs from the baseline figure of 2,969 to 1,782 by 31 December 20201
Keeping the network in good condition
KPI
The percentage of pavement/road surface asset that does not require further investigation for possible maintenance
TARGET
The percentage of the network requiring no further investigation to be maintained at 95% or above
Indicators that will be used to measure performance:
Road safety
n Incident numbers and contributory factors for motorways
n Casualty numbers and contributory factors for all-purpose trunk roads
n International Road Assessment Programme based road safety investigations, developed in conjunction with the Department for Transport (DfT), to feed into subsequent route strategies
n Accident frequency rate for construction and maintenance workers, and for Operations
Network condition
n Geotechnical asset inventory and asset condition
n Drainage asset − inventory and condition data coverage
n Technology asset availability
n Structure asset − inventory and condition
For a full table of KPIs, performance indicators (PIs) and requirements see Annex 2.
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2. A safe and serviceable network
M3 Smart motorwayEmergency Refuge Area
1RIS1: Making the network safer - target of a 40% reduction against the 2005-09 average baseline by the end of 2020.
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What we plan to deliver in 2019-20
Enhancing our health, safety and wellbeing culture
In order to further improve health, safety and wellbeing in our organisation, we have launched our new 'home safe and well' approach. This approach promotes increased ownership of health and safety through improvement plans, sponsored by Executive members. During 2019-20, progress against these plans will be reported to the Executive and Board Safety Committees. This new approach will support our aim of reducing the number of those killed or seriously injured and integrating health, safety and wellbeing into everything we do.
We and our partners aim to remove or reduce risks associated with working in or near to live lanes. This includes developing innovative technology and automation that eliminate or minimise time our workers spend on high-risk processes. During 2019-20 we will develop the second generation of automated Impact Protection Vehicles aimed at reducing risk for our road workers. We will start using our overhead variable signs and signals to warn drivers about road works rather than using manually placed signs at ground level. Later in the year, we will start to use one vehicle rather than two to perform rolling road blocks on wider motorways on our network and introduce automated ways to place and remove traffic cones at road works, reducing the time workers spend next to live lanes.
We want to improve the wellbeing of our employees and we will take further action to reduce our sickness absence. We will increase the capability of our line managers to deal with both physical and mental health issues in their teams. In 2019-20 these steps include a review of our sickness absence management policy. We will also work to improve the take up of our employee support services, such as PAM Life, our wellbeing platform. For example, health genies (equipment that takes key health measurements such as blood pressure, weight and body mass index) and wellbeing coaches (specialists in providing personal wellbeing advice and guidance) will visit the majority of our locations to locally promote PAM Life to employees. In addition, we will encourage volunteering as we know this improves employee engagement and wellbeing.
Better information and compliance
Campaigns and education
To inform road users about the potential risks on the network and tackle inappropriate driver behaviour we will run a number of road safety campaigns in 2019-20. These campaigns cover:
n Vehicle checks and roadworthiness
n Close-following/tailgating
n Motorcycling
n Commercial vehicles
n Fatigue
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These will be supported by the wider DfT Think! campaign, which will focus on alcohol, drugs, speed and use of mobile phones.
A key focus will be on commercial vehicles where we will develop and deliver a range of initiatives and interventions to improve behaviours. These include:
n the launch of our Driving in the UK toolkit. This will give practical safety advice for non-GB commercial vehicle drivers, including blind spots and converting kilometres to miles per hour
n a Commercial Vehicles Hub to provide easy access to all the best practice guidance we have developed around tyre management, load security, diesel spillages, vehicle weight and blind spots
Motorways and smart motorways
We will launch a new campaign in summer 2019 to increase awareness and understanding of how to use motorway infrastructure. The campaign will cover Red X, breakdowns, emergency areas and highlight the benefits of all lane running.
In addition, we will carry out further education and enforcement to encourage compliance on smart motorways, for example, issuing warning letters for drivers who break the law and drive in lanes with a Red X or on the hard shoulder illegally. We will work closely with the police to implement automated detection and enforcement of Red X offences.
Improving intelligence and innovation
During 2019-20, we will continue to work with our partners to address road users’ concerns about inappropriate driver behaviours such as mobile phone use, tailgating, overloading commercial vehicles and driving without insurance and an MOT. This work includes trialling emerging technologies and roadside cameras to detect these behaviours. We will also make further use of CCTV in our traffic officer vehicles, which are now fitted with front and rear cameras, using footage to support road safety compliance activities and, where appropriate, police prosecutions.
Our research and development activities improve our understanding of factors which affect driver behaviour. In 2019-20 we will cover perceptions of enforcement and compliance activities and the key factors that result in driver stress, frustration and aggression. We will also build on wider insights from our Customer Insight Survey to enhance this work.
Commercial Vehicle Incident Prevention Programme
Our Commercial Vehicle Incident Prevention Programme, which started in 2015, helps to reduce the number of incidents involving commercial vehicles which result in someone killed or seriously injured by 20% by end of Q4 2019-20. The programme includes the provision
Smart motorway
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of three heavy goods vehicle (HGV) tractor units to support the police to target unsafe driver behaviour, as well as national support for drivers’ hours checks in 25 police forces. We will focus on engagement activities and sharing best practice by providing guidance on load security, diesel spills, vehicle fires and improved tyre husbandry.
This will be reinforced by work with our partners to develop an Incident Prevention module for commercial vehicle drivers, building on best practice and guidance we have developed with industry. The goal is that this module, which will form part of the mandatory Certificate of Professional Competence test, will lead to a reduction in incidents through increased commercial driver education.
Light goods vehicles
In response to the increase in light goods vehicles (vans) on the network and a rise in the number of incidents and casualties relating to these vehicles, in 2019-20 we will carry out a gap analysis of our current approach to van safety, which includes checks of load security and vehicle compliance as part of our Commercial Vehicle Incident Prevention and Driving for Better Business programmes. This analysis will inform the future development of a strategy to improve the safety and operation of vans on our network.
Towing Incident Prevention Strategy and Delivery
In partnership with stakeholders on the National Towing Working Group we will work to reduce the number of towing related incidents and to improve road users’ understanding of best practice and the need for compliance.
Our programme will be based on an intelligence-led approach, supported by customer insight and will target both business and leisure users. Activities to be implemented in 2019-20 include multi-agency vehicle towing checks, improving guidance to drivers through targeted publications and working with partners to develop legislation which improves tyre safety, such as a maximum tyre age.
Supporting new drivers
New drivers can be at higher risk on our network and our New Driver programme, which is provided in partnership with the DfT, the Driver and Vehicle Licensing Agency, the Driver and Vehicle Standards Agency (DVSA) and Approved Driving Instructors, gives training, guidance and advice to new and young drivers. We will update the Driving Hub website with new material such as a Smart Motorways Module and testimonials from learner drivers, instructors and parents.
We will also work with the DfT and DVSA to understand the impact of changes to the new driving test and support The Driver 2020 project. Led by the DfT, this project aims to find out which education and training approaches are effective for young drivers. For example, we will launch an app for learners to track aspects of their lessons, such as the type of road driven on and the time of day, enabling instructors to design bespoke lessons for each individual.
Supporting safer roads
Since 2015 we have completed a range of infrastructure improvements to modernise and maintain our network and make it safer. These include the roll out of smart motorways,
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better routes for non-motorised users, safer verges, improved signage and road marking, measures to prevent wrong way driving, and technology to prevent, detect and monitor incidents.
Our Designated Fund Safety programme will continue to deliver targeted route treatments for single carriageway corridors, for example on the A49, A47 and A21 corridors.
We are investing £77 million by the end of the first road period (RP1) in these corridors to deliver a range of improvements, including:
n Enhanced lining and signing
n Safer verges through removal of obstacles
n Improved visibility through vegetation clearance
n Improved vulnerable road user facilities
n Overtaking bans
n Speed limit reviews
We have completed approximately 100 of these schemes and will deliver a further 60 schemes, investing over £30 million in 2019-20. For example, as part of improvements to the A64 between York and Scarbourgh, we will deliver:
n A programme of village gateways
n Lower speed limits where appropriate at these locations
n Pedestrian refuges and improved crossing points
n Enhanced bus stop facilities
n Dedicated right turns
n Additional footways
Through the Designated Fund, we are also funding our suicide prevention programme at key locations across the network. Examples to be delivered in 2019-20 include crisis signage at high frequency locations and more complex infrastructure improvements at M62 Scammonden Bridge and A19 Leven Valley.
To address safety concerns on A1 North of Ellingham92 we have started a number of safety works ahead of schedule in 2018-19, these replace the three stretches of climbing lanes which were originally proposed.
Our investment programmes will continue to improve the in-built safety of the SRN and further increase its rating (1* – least safe, 5* – most safe). A key area of attention is our single carriageways, where the star rating is generally lower. Our Designated Fund Safety Programme focuses on these corridors, delivering targeted route treatments which improve the star rating. Based on the International Road Assessment Programme (iRAP) safety rating model on which the target was established we will achieve our target of 90% of travel on 3-star roads by the end of 2020.
We have identified a number of areas where the iRAP model can be further improved to better reflect our network and will work with the Road Safety Foundation and international partners to develop the model.
Driving for Better Business
In 2019-20 we will extend the Driving for Better Business programme to target van drivers and motorcyclists to reduce their risk
*Numbers refer to the map numbers used in Annex 1
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as they commute to work. This will change how businesses and their employees think about road safety by raising awareness and compliance.
Improving safety of unplanned incidents
Another important safety initiative is our research to improve our understanding and approach to managing unplanned incidents (such as breakdowns, collisions, medical situations), as well as the advice and guidance we give to motorists to reduce their risk. Our casualty analysis indicates that drivers are being struck while getting out of their vehicles following these unplanned incidents, so in 2019-20 we will publish better guidance on the correct behaviour to adopt in these situations.
Improving safety and reporting
We have an ongoing programme of research to improve the way we analyse collision data and we will work to record details of more incidents. This will give us a clearer picture of the safety risks on the network and the action we can take to reduce those risks.
Following the successful upgrade of our incident reporting system, we will improve the analysis of our collision and incident data relating to our employees and suppliers. Publicising and improving access to the information will continue to encourage our supply chain and internal users to capture more incidents. Further work will take place by the end of Q3 2019-20 to record safety inspections, leadership tours and other forms of checks and assurance.
We will carry out further work with the DfT, the Office of Rail and Road (ORR) and the Office for National Statistics (ONS) to understand the
impact of the Collision Recording and Sharing (CRASH) system. The work will be developed from analysis completed by ONS in 2018 and ongoing efforts by the Standing Committee on Road Accident Statistics to improve the recording of personnel injuries, collisions and casualties on our network. This will build an improved understanding of the factors involved in collisions and casualties, informing the development of improved interventions. By improving the recording of journey purpose, for instance, we can better target our approach to occupational road risk management through our Driving for Better Business programme.
Operating our network
To improve the effectiveness of our maintenance work, we will continue to implement our Asset Delivery (AD) approach which means we will be able to directly manage network maintenance, operations and the delivery of schemes. Evidence from areas where it is currently in place show it is bringing improvements in safety, road-user satisfaction and delivering work more efficiently.
At the start of 2019-20 we introduced AD in Greater Manchester and Merseyside. Next, we will introduce it in the East Region in Q3 2019-20. This means that by the end of 2019-20 approximately 50% of our network will have fully adopted the AD model.
In the Hampshire and the Home Counties and the West Midlands regions we are implementing a phased transition to AD. This is referred to as Progressive Asset Delivery and will allow us to secure some of the key benefits in advance of full implementation. These two areas will transition to partial adoption of AD in Q2 2019-20.
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Deliverables Total quantity Metrics description
Pavement (road surface) 901 lane miles Total length of the pavement to be resurfaced.
Road markings3,300,000 linear meters
Length along the centre line of the road markings. This includes markings on new or replacement road surfacing.
Kerbs 11,600 linear meters Length along the centre line.
Vehicle restraint system114,000 linear meters Length along the centre line.
Drainage115,000 linear meters
Summation of individual lengths measured along the centreline of the drain.
Geotech 7,200 linear meters Length of embankment/cutting treated (parallel to the carriageway).
Traffic sign (non-elec) 400 Number of permanent traffic signs installed or replaced.
Guardrail 350 linear meters Length along the centre line of the new or replacement pedestrian guardrail.
Boundary fencing 24,500 linear meters Length along the centre line of the new or replacement boundary fence.
Lighting 750 Number of road lighting columns installed or replaced.
Bridge joint 320 Number of bridge deck expansion joint installations (installed or renewed).
Bridge bearing 180 Number of bridge bearing units (installed or renewed).
Parapet 3,400 linear meters Length along the centre line of the vehicle parapet (new or renewed).
Waterproofing69,000 square meters The surface area treated for waterproofing.
Motorway comms equipment 160 Number of new or replaced motorway communications equipment items.
Tech renewals and improvements
550 Counts of the number of assets renewed or improved.
Winter resilience 42 Counts of the number of schemes on completion.
Network resilience 36 Counts of the number of schemes on completion.
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Our maintenance and renewals programme keeps the SRN and its assets in a safe and serviceable condition. The programme reflects the needs of motorists, our assets and our capability to deliver the investment effectively. Our planned renewals activities are set out in Table 1.
Table 1: 2019-20 Indicative renewals output
Note 1: There may be variances against the target throughout the year due to reprioritisation of programmes.Note 2: Soft Estate measure removed as it represents a wide range of landscape and ecology components, and does not accurately provide comparison between schemes.Note 3: Footways measure removed as it includes channels, edgings, combined drainage and kerb blocks and linear drainage channel systems so is not an accurate reflection of simple length of footways constructed or renewed.Note 4: Measurement rules and definitions apply.
M621 West YorkshireM621 West Yorkshire
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use outcomes of the 2018-19 review of the IAMP to improve our asset management further in 2019-20. This work will focus on our asset management framework and supporting asset data and information, as well as the implementation of a consistent risk-based approach across our regions. The IAMP will also now form the basis of our asset management maturity metric. As a result it is being refreshed throughout 2019 to detail improvements across the whole asset lifecycle, from early planning to operation and replacement.
One of our most important assets is road pavement and our pavement investment tool has been used to support the development of a prioritised pavement renewal programme. It will be also used regularly to monitor the end of year forecast during 2019-20 to provide assurance we remain on course to meet our target. We will continue to use our existing pavement asset indicator, defined as the percentage of pavement asset not in need of further investigation for maintenance, and to report our performance internally each month and quarterly to the DfT and the ORR.
Improved network knowledge
Understanding the condition of our assets is critical to effective management of the network and making the right investment at the right time. In 2019-20 we are improving the quality of the information we hold on our assets and the way we monitor their condition. Towards the end of the year, we will carry out an asset management assessment to benchmark our progress towards becoming an excellent asset management organisation.
As part of achieving this, our Asset Information Improvement Plan has already advanced our asset data throughout the Road Investment Strategy (RIS1). These improvements include the development of our asset information requirements, better asset data capture and asset inventory, and enhanced asset data visualisation tools. In addition, our asset steward review process has been updated and will be implemented in AD areas in 2019-20.
Our Informed Asset Management Plan (IAMP) sets out the improvements we need to make to achieve effective and connected asset management across the company. We will
Safety remains our first imperative and our long-term ambition is that no one should be harmed whilst travelling or working on our network. To achieve this, we will continue to focus on action to improve safety through driver education, enforcement and by refining our understanding of the causes of accidents. The safety of our workforce is a key priority and we will take further steps to improve their health, safety and wellbeing. All this work will be supported by further investment in the renewal of our assets using our improved asset management and monitoring systems.
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3. Supporting economic growth
Key performance indicator
Encouraging economic growth
KPIAverage delay (time lost per vehicle per mile)
TARGET
The government did not set a target for this measure in the RP1 but Highways England should act in a way that will minimise delay as far as possible
Indicators that will be used to measure performance:
n Percentage of formal planning applications responded to within 21 days of receipt by Highways England
n Average delay on Gateway Routes
n Meet the government target of 25% small and medium sized enterprise direct and indirect spend
For a full table of KPIs, PIs and requirements see Annex 2.
What we plan to deliver in 2019-20
Driving strategic economic growth
Businesses need fast and reliable routes to connect them both to UK customers and with global markets. To enable them to prosper we are investing in schemes to reduce congestion by increasing capacity on the network. The economy also needs new homes and business developments and our Growth and Housing Fund helps to enable these schemes, contributing to local prosperity. As well as creating a network to support the wider economy, our own major investment programme provides jobs, skills and opportunities for our supply chain and the wider population.
Our work to minimise delays caused by incidents is another important aspect of what we do to improve the reliability of all our road users’ journeys and during 2019-20 we will take further action to support this aim, including a continued focus on clearing motorway incidents as soon as possible.
To reduce average delays on the network, we will carry out more work at night when there are lower traffic volumes and ensure that we mitigate the impact on those who have to use the network at this time, such as hauliers and couriers. To do this, we will work with key stakeholders, such as Royal Mail, to:
n share our data with customers on the details of planned closures
n use our regional mapping tool to highlight potential opportunities to work more efficiently and with a stronger customer focus by visualising where projects are being delivered
In addition, we will continue to report our performance on the average delay (gateway routes) performance indicator in 2019-20.
New analysis considered alongside further recent improvements providing access to the Mersey Gateway Bridge shows that the M56 new junction 11a54 will offer lower value for money than expected and the scheme needs further appraisal.
*Numbers refer to the map numbers used in Annex 1
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Manchester
Birmingham
Durham
Taunton
Oldham
Derby
Honiton
Warrington
Grantham
Scunthorpe
Swindon
Weston Super Mare
Darlington
Blackpool
BrightonExeter
Leeds
A1M
A1M
A19
M1
M5
M5
M4
M11A1M
A45
M1
M25
M3
M6
M55
M6
Liverpool
Norwich
London
NewcastleUpon Tyne
Growth locations for the Growth and Housing Fund
Ulverston
Loughborough
Plymouth
Marlow
Bingham
Portsmouth
Fareham
NorthamptonDaventry
Harrogate
Doxford Park
Wigan
Bromsgrove Leiscester
© Crown copyright and database rights 2019 OS 100030649
Map 1: Investing through our Growth and Housing Fund
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Investing through our Growth and Housing Fund
Our Growth and Housing Fund programme is used to match-fund infrastructure projects with third parties such as developers and local authorities. This contributes towards the cost of road improvements that are needed for new housing developments. We estimate this will support the creation of over 45,000 homes and 44,000 jobs over the lifetime of the developments.
To manage popular oversubscription and programme risk we have approved 28 projects, at a total cost of £93 million. This investment has attracted £102 million matched funding from the private sector as well as £129 million from other public funding sources. We will be actively seeking to fund and complete the total programme in the second Road Investment Strategy (RIS2).
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Ten of these projects have been completed and opened to traffic. We will start the following schemes during 2019-20:
n A46 RAF Newton and Bingham, Nottinghamshire
n M5 J4 Bromsgrove and A38 / M42 J1 Bromsgrove
n M1 J23 Loughborough, Leicestershire
n A1 Grantham (Spitalgate)
n A38 Forder Valley, Plymouth
n A590 Cross-a-Moor, Cumbria
n M55 J4 Heyhouses, Blackpool
n A404/A4155 Westthorpe, Marlow
n M27 J9 Fareham, Hampshire
n M4 J15/A419 Swindon
n M5 J21 Weston-Super-Mare
n M5 J25 Taunton
n A30 Moor Lane, Exeter
n M181 Lincolnshire Lakes
n A1 J47/A59 Harrogate
n A19 Doxford Park
During 2019-20 we expect to complete two schemes: A52 Wyvern and M58/M6 Wigan.
Working in partnership with local authorities
Our key planning performance targets, including our performance indicator for 99% of formal planning application consultation responses being undertaken within 21-days, will remain in place.
We will implement a new Development Control Database as part of a wider corporate
Customer Relationship Management system in 2019-20. This will mean we can carry out a more targeted analysis of planning performance, particularly in relation to different types of development and complex consultations. We will also give new planning guidance to our regional planning teams to improve consistency of response to planning applications, development plan proposals and wider stakeholder engagement.
During the year we expect the government to publish a revised Planning Circular (planning policy related to the SRN) for consultation. This will make key areas of policy clearer for everyone involved in submitting and reviewing planning proposals in and around the SRN.
We will provide funding for a number of developments led by local enterprise partnerships, including the M55 junction 2 and M62 junction 19. The A27 Worthing to Lancing improvements108 scheme is under review in order to best meet the needs of the local stakeholders. The local authority has requested that the A47 and A12 junction enhancements103 scheme be paused to avoid unnecessary disruption whilst the third river crossing is being constructed. The scope of the scheme is also being reviewed in light of the new crossing.
Stimulating growth
Small and Medium Enterprises (SMEs) play a key role in the economy and we are opening up further opportunities for them to secure work from us. As part of our SME performance indicator, we will provide SMEs with information about our procurement plans. We will attend Meet the Buyer events and support Highways UK, a major annual event which brings together a full range of contractors involved in work on
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BrightonExeter
A1M
A1M
M1
M5
M5
M4
M11A1M
M25M3
M1
M6
M6
Liverpool
Norwich
Southampton
London
NewcastleUpon Tyne
Safety and congestion relief locations
Safety and congestion relief schemes open for traffic
Manchester
Leeds
Birmingham
Bedford
2
1 3
45
6
79 8
1011
12
13
14
15
16
17
1820
2221
2324
25
19
A595/A66 Great Clifton
M55 J3 improvements
M27 J7
M5 J19 improvements
A11 Fiveways
A5 Old Stratford
M1 J27
A5 Ogley Hay Road
M42 J3
A3 University interchange, Guildford
A585 Norcross
A3 Stoke interchange, Guildford
A20 Port of Dover
M5 J17 to J18
M5 J23 to J24
M5 J24 to J25
A595/A66 Fitz roundabout
Dartford Crossing
A66/B6280 Morton Palms widening6
8
9
10
11
13
19
24
22
M1 J36 slip road
M62 J27
M62 J28
A63 Roger Millward Way
A19/A179 improvements
M18 J3
1
2
3
4
5
7
12
14
15
16
17
18
20
21
23
25
Map 2: Safety and Congestion Relief Programme
the UK's roads. We are also developing, in conjunction with our supply chain and key industry bodies, a guidance toolkit to help SMEs engage with Highways England and Tier 1 suppliers. We expect to finalise a draft toolkit by the end of Q4 2019-20.
The A5 Towcester relief road90, while not part of the SRN, will provide relief to the A5 through Towcester. This scheme is being delivered by developers and the commitment to provide funds for the scheme is dependent on the developer meeting the committed date.
Our Safety and Congestion Relief Programme brings benefits to road users and the local economy by tackling particular local areas of congestion or safety risk. To achieve this, we are using the £220 million investment to improve existing roundabouts, slip roads and junctions. In this way, the Safety and Congestion Relief Programme will support economic and housing developments across the country.
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Bypass / grade separation
A63 Castle Street26
Creating a new junction by lowering the level of the A63 at Mytongate junction, providing improved access to the Port of Hull, improved connections between the city centre (to the north) and developments, and the tourist and recreational facilities to the south.
A585 Windy Harbour – Skippool50
A new bypass of two congested junctions on the A585(T) at Fleetwood north of the M55; this will reduce the impact of traffic on two villages and remove a major bottleneck on the main road to Fleetwood.
Dualling
A303 Sparkford – Ilchester dualling110
Dualling of a single carriageway section of the A303, linking together the Sparkford and Ilchester bypasses.
A30 Chiverton to Carland Cross91
Upgrading the A30 to dual carriageway north of Truro, linking existing dual carriageways around Bodmin with the Redruth bypass; coupled with the Temple to High Carblake scheme will improve the A30 to Expressway standard between Camborne and the M5.
Junction improvements
A2 Bean and Ebbsfleet39 Improvements to the junctions on the A2 near Bluewater to enable major developments in the vicinity of Ebbsfleet.
M621 junctions 1-7 improvements47
Junction enhancements and localised widening of sections of the M621 in central Leeds.
M6 junction 19 improvements55
Upgrades to help the movement of traffic from the upgraded A556 to the new section of smart motorway from Cheshire to Stoke.
M6 junction 10 improvement58
Providing additional capacity at the junction, including the replacement of both bridges allowing the widening of the roundabout to four lanes as part of the Black Country Local Growth Deal.
A46 Coventry junction upgrades61
Upgrading the roundabouts at Binley and Walsgrave to provide grade separated junctions on the A46; upgrading the trunk road sections of the A45/A46 between the M6 and M40 to Expressway standard.
A45/A6 Chowns Mill junction improvement63
Improvements, including segregated lanes, signalisation and construction of some additional carriageways at the A45/A6 junction at Higham Ferrers in Northamptonshire.
M2 junction 5 improvements77
Providing additional capacity at the junction through improvements to slip roads and enhanced approaches to the junction.
M271/A35 Redbridge roundabout upgrade84
Junction improvements to provide a dedicated left turn lane for traffic leaving the M271 for Southampton Port and free flow traffic from the Port onto the M271 (a 'hamburger' roundabout).
M3 junction 10-11 improved sliproads81
Improvements for merging traffic, including technology, widening and lane realignment; lane gain and lane drop will smooth flow of traffic onto the M3 and assist flow to Southampton port.
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In 2019-20 we will start work on at least 26† major improvements.
Schemes planned to start construction in 2019-20
*Numbers refer to the map numbers used in Annex 1†M11 junction 7a – junction upgrade: Highways England commitment met with transfer of funds to Essex County Council, who are delivering the scheme.
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Junction improvements
M3 junction 12-14 improved sliproads82
Carriageway widening and junction reconfiguration to improve capacity through the junction.
M42 junction 660Upgrading the junction to allow for better movement of traffic on and off the A45, supporting access to the airport and preparing capacity for the new HS2 station.
A34 Oxford enhancements72/73
We have changed the scope of two schemes and combined them together, because an alternative proposal provided a better value safety improvement and will better support the plans for the Oxford to Cambridge Expressway project.
Smart motorway
M56 junctions 6-841
Upgrading to smart motorway, including all lane running; together with improvements to the A556, M6 junction 19 and M6 smart motorway this forms part of a comprehensive upgrade to Manchester's southern access.
M3 junctions 9-1442 Upgrading to smart motorway, linking with the smart motorway scheme on the M27.
M62 junctions 20-2549Smart motorways across the Pennines, from Rochdale to Brighouse. Links two existing smart motorway sections to create a continuous smart route from Leeds to Manchester.
M40/M42 interchange smart motorways62
Upgrading to smart motorway from junction 16 of the M40 and from junction 3 to 3a of the M42 including the introduction of all lane running to the existing smart motorway section between junction 3 and 3a of the M42.
A1(M) junctions 6-8 smart motorway70
Upgrading to smart motorway including widening of two lane section to dual three lane and all lane running.
Widening / capacity
A1 Scotwood to North Brunton94
Narrow lane widening to allow dual three lane through the junctions, with dual four lane between some junctions.
A19 Norton to Wynyard44 Widening the Billingham bypass to dual three lanes; replacing the concrete surface with low-noise surfacing.
Trans-Pennine Upgrade
A61 Westwood Roundabout97
Improvements to reduce congestion and improve the flow of traffic on the A61 and the roundabout with A616 at Tankersley have replaced the original A61 Dualling scheme.
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In addition to this, we have two schemes on the A69 which were proposed as a result of the Northern Transpennine Strategic Study and announced in the 2016 Autumn Statement. These two schemes are currently under review.
We have agreed with the DfT to extend our design and development programme on A19 Downhill Lane junction improvement43. Start of construction has now been moved into RP2 to align delivery with the new International Advanced Manufacturing Park, which the scheme is supporting.
The A5036 Princess Way - access to Port of Liverpool51 was subject of an unsuccessful challenge by judicial review and has been delayed by 12 months as a consequence. The A358 Taunton to Southfields111 went to a second consultation following improvements to the route suggested by the first consultation.
The M27 Southampton junction83 was delayed while a number of alternative approaches such as changes to the supporting road network were considered.
Schemes opening for traffic in 2019-20
At the end of year four in the RP1, we had 15 major enhancement schemes in construction – seven of which are committed to be open for traffic in 2019-20. These include a number of smart motorways and junction improvements.
Our schemes opening for traffic in 2019-20 include:
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n M6 junctions 2-428: junction 2 (M69 interchange) to junction 4 (M42 interchange) upgrading to smart motorway including all lane running. Along with other improvements this is part of the 'smart spine' linking London and the North West
n M20 junctions 3-530: junction 3 (M26 interchange) to junction 5 (Maidstone) upgrading to smart motorway including all lane running
n M23 junctions 8-1031: junction 8 (M25 interchange) to junction 10 (Crawley) upgrading to smart motorway, improving connections to Gatwick Airport
n M62 junctions 10-1240: junction 10 (M6 Croft interchange) and junction 12 (M60 Winton interchange) upgrading to smart motorway including all lane running; this links with the M60 smart motorway schemes to the east and M6 schemes to the west
n M271/A35 Redbridge roundabout upgrade84: junction improvements to provide a dedicated left turn lane for traffic leaving the M271 for Southampton Port and free flow traffic from the Port onto the M271 (a 'hamburger' roundabout)
n M49 Avonmouth junction86: new junction to provide strategic access to Severnside and Avonmouth; this will support the Enterprise Zone and local growth in the Bristol area
n A1 North of Ellingham92: a set of measures to enhance the performance and safety of the road
*Numbers refer to the map numbers used in Annex 1
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TO BE UPDATEDBedford
Bristol
BrightonExeter
A1M
A1M
M1
M5
M5
M4
M11
A1M
M25
M6
M6
Liverpool
Southampton
London
NewcastleUpon Tyne
Norwich
Leeds
Birmingham
Manchester
M6
Nottingham
M6 junctions 2 to 4
M6 junctions 2 to 4
A1 North of Ellingham
A1 North of Ellingham
M49 Avonmouth junction
M49 Avonmouth junction
M62 junctions 10-12
M62 junctions 10-12
M20 junctions 3-5
M20 junctions 3-5
M23 junctions 8-10
M23 junctions 8-10
M271/A35 Redbridge roundabout upgradeM271/A35 Redbridge roundabout upgrade M20 junction
10a*M20 junction
10a*
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Map 3: Schemes opening for traffic in 2019-20
We make a vital contribution to economic growth through our work to provide a safe, high-performing SRN. This includes our investment in upgrading and renewing the network to tackle congestion and provide more reliable journeys and connections to market for businesses. In 2019-20 we will see a number of major schemes start across the country. Our Growth and Housing Fund also provides specific funding to support the creation of new jobs and new housing developments which are critical to the UK economy.
*M20 Junction 10a: The programme has been extended to manage a clash between gas main and bridge foundations. It is expected to be open for traffic in 2019-20 Q3. On the M20 we have also been instructed by the DfT to deliver Operation Brock, which is our plan to keep two lanes of the M20 to Dover open in both directions even when we are using the Dover bound carriageway for parking trucks. In parallel, following the withdrawal of the original Lorry Park proposal, we are developing new options to be agreed with the DfT for the implementation of a permanent solution for Operation Stack on the M20.
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Key performance indicator
Supporting the smooth flow of traffic
KPIThe percentage of the SRN available to traffic
TARGET
Maximise lane availability so that it does not fall below 97% in any one rolling year
Supporting the smooth flow of traffic
KPIThe percentage of motorway incidents cleared within 1 hour
TARGET
In any one rolling year, maintain performance of at least 85% of all motorway lane impact closures between 06:00 and 22:00 being cleared within 1 hour
Improving user satisfaction
KPI
The percentage of National Road Users’ Satisfaction Survey respondents who are very or fairly satisfied
TARGET
Achieve a score of 90% by 31 March 2017, using a cumulative score over a 12 month period, and then maintain or improve
Indicators that will be used to measure performance:
n The percentage of National Road Users’ Satisfaction Survey respondents who are very or fairly satisfied with: journey time; information and signs; management of roadworks; feeling safe; upkeep
n Planning time index (reliability of journeys)
n Traffic (vehicle miles travelled) on the SRN
n Acceptable journeys
n Average speed
For a full table of KPIs, PIs and requirements see Annex 2.
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4. More free-flowing network
What we plan to deliver in 2019-20
Enhancing customer experience
We plan to improve the way we communicate and to make sure our staff and supply chain have the tools to respond effectively to road users, with a focus on improving their experience of roadworks and incidents on the network.
We will take part in the National Customer Service Week in Q3 2019-20. As part of this we will highlight the importance of customer service at regional conferences and other events, as well as providing toolkits for our staff.
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In 2019-20 we will launch our next customer service plan, which will set out how we will address the key areas highlighted for improvement in the National Road Users’ Satisfaction Survey (NRUSS). Our customer service plan focuses on improving journey times through enhanced incident management; upkeep of the network; roadworks; information and signage and promoting safety.
n Improving journey times through better
incident management
n We will use improved technology to provide better information about the length of time road users will have to wait and to help them avoid the area. We will work to create a culture of ‘every second counts’ to support better understanding and co-ordination of incident management across our business. Leading this will be our Collision, Lead, Evaluate, Act and Reopen (CLEAR) initiative which will improve how we coordinate with the other services who respond to incidents. This will help us to reduce incident durations, improving journey times.
n Upkeep of the network
n We will overhaul our maintenance requirements to allow our teams to focus on activities that make a difference to customer satisfaction. This includes trials of targeted action, such as cyclic maintenance, where motorists will see increased levels of activity (including white lining, litter picking, and cutting of vegetation) at trial sites. In 2019-20 we will use our own research, supplemented by that from Transport Focus, to
identify specific areas for improvement at roadside facilities on trunk roads. Through these targeted actions, we will better understand how maintenance work directly influences customer satisfaction.
n Roadworks
n We have developed a customer-focused standard for diversion routes for unplanned events. There are 2,700 of these routes, and in 2019-20 we will set out how we will inspect and improve their quality. In addition, we will carry out further work to improve the accuracy of roadworks closure information.
n Information and signage
n Following the review of variable speed limits (VSLs) in 2018, we will be improving the appropriateness of mandatory and advisory VSLs to ensure that they feel relevant and appropriate to the traffic conditions. This includes investigating the potential for changing, increasing or removing VSLs in specific scenarios. Through more accurately set VSLs, drivers will experience improved journey times and increased trust in the information we provide, resulting in improved customer satisfaction.
n Promoting safety
n To address road user concerns about safety, we will carry out further work to develop our understanding of the factors that affect how safe they feel and the relationship between the numbers of casualties and perceptions of safety. That information will then be used to develop a plan to address these issues.
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We have worked closely with Transport Focus on the development of the new Strategic Roads User Survey (SRUS), which will replace the NRUSS. In 2019-20 we will continue to supply insight, commentary, peer review and technical expertise. This will help to refine the survey to increase the information we have about the interests of our customers and collect more data about the different groups who use our network. We will also work with Transport Focus to develop a joined-up programme of research and insight for 2019-20.
Improving customer communication
Improving the way we manage our contact with road users will remain a priority and a new customer contact approach is due to be launched during 2019-20. This five year plan will modernise the way we engage with motorists throughout our business and supply chain. Subject to funding approval, the plan’s first year will involve the launch of a customer feedback platform across the business and a reduction in correspondence response timescales from 15 to 10 days. We will also improve the standard of our customer communication by revising our correspondence quality indicator and providing additional training to staff.
Using the research we conducted in conjunction with Transport Focus and the ORR, we will review the existing Traffic Information Strategy and produce a new version in 2019-20. This will help us to maintain our focus on improving the accuracy of roadworks information to provide details of planned closures up to seven days in advance and use social media to give drivers more timely information about real-time incidents.
Resilience and extreme weather
Minimising the disruption caused by bad weather is a vital part of our work and in 2019-20 a new contract will be awarded for the operation and management of the existing Severe Weather Information Service (SWIS). We will take the opportunity to develop and improve SWIS, taking into account user feedback and we will continue to provide an integrated source of real-time weather information to the teams who grit and treat the roads in winter. It will also be connected to the new winter vehicle fleet to ensure it collects data on all our winter activity.
Highways England salt spreader
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Exploring innovative approaches
In Q1 2019-20 we notified the winners of our open innovation competition, worth £20 million, for projects which will shape the future SRN. Up to £10 million was available for innovation projects and a further £10 million for air quality projects.
One innovative approach that we have been interested in is the European project FABRIC (Feasibility analysis and development of on-road charging solutions for future electric vehicles), which has investigated different electric vehicle charging infrastructure solutions including in-road options. In 2019-20 we will research electric vehicle mapping with the aim to explore how we can support the provision of electric vehicle infrastructure and consider the outcomes of the FABRIC project.
Systems that can automatically detect queues are an important safety measure and we have been reviewing the operation of our queue protection system (known as HIOCC) and congestion management. We have identified improvements that can be made by using different data sets and we intend to test this approach using simulations.
During the year we expect to complete our evaluation of the motorway-to-motorway traffic management trial. This trial, located where the M62 merges with the M6, is used to manage congestion and to smooth out traffic flows.
Supporting connected and autonomous vehicles
We are assisting the development of autonomous vehicles by carrying out freight platooning trials, which will commence in
2019-20 with off-road trials. These trials are to ensure the technology is safe for UK roads and to evaluate its potential to benefit air quality. We are also part of the HumanDRIVE consortium, led by Nissan and funded by InnovateUK, which will carry out an autonomous vehicle trial journey of over 200 miles on country roads, A-roads and motorways in late 2019. As part of this project, we are developing safety risk assessments to identify measures to ensure it is conducted safely. We will also use computer modelling to simulate the effect of autonomous vehicles at different locations on the SRN. We will investigate their impact on safety, emissions, journey time and road capacity before reporting our findings back to the consortium by the end of 2019.
The UK Connected Intelligent Transport Environment (UK CITE) has now completed connected corridor on-road performance tests on the M42, which have shown that Wi-Fi-like communications can directly transmit signage into a vehicle. The technology deployed for UK CITE will now form part of the Midlands Future Mobility testbed, where we are working in collaboration with Transport for the West Midlands and private sector partners. To further support the Midlands testing environment we are working with the Department for Culture, Media and Sport to support their feasibility study of 5G deployment.
Using the learning from our Midlands trial, we have started to install technology that will deliver connected services on the A2/M2 in the South East. Part of the Interoperable Corridors (InterCor) project, these connected services can be delivered via cellular or Wi-Fi-like communications technologies.
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A2M2 Connected CorridorTestFest 2018
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In 2019-20, we will deliver a more comprehensive trial of services and use their evaluation to inform international standards that will be agreed with the automotive sector. By deploying connectivity infrastructure in the South East and Midlands we are supporting the Government-funded testbeds in these areas, which are being led by Zenzic.
Technology can also help to tackle congestion and make the network safer. A stopped vehicle detection (SVD) system, which uses radar technology, has been in operation between M25 junctions 23 and 27 since April 2018. In 2019-20 we will:
n start the installation of a similar system on the M3 junctions 2-4a16
n work on developing a programme to retro-fit and implement SVD on other all lane running sections
n examine the options for further trials of other SVD systems
Working with others
Research partnerships and collaboration help us to access and develop leading-edge innovation. We will publish our research and innovation priorities for RIS2 on our Innovation Portal. These will set out key challenges against the themes in Connecting the Country: Planning for the long term:
n Design, construction and maintenance
n Operations
n Connected and autonomous vehicles
n Customer and mobility
n Energy and environment
This work includes targeted innovation and research activity to support the development of the Digital Roads agenda and will provide updated requirements, guidance and best practice for conducting pilots and trials. In 2019-20 we will look to develop research opportunities with a number of universities with the expertise that will help us achieve our objectives.
*Numbers refer to the map numbers used in Annex 1
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Improving signage and roadwork management
Following our successful demonstration that 60mph can be safely implemented in certain roadworks, we will test expanding 60mph speed limits in roadworks in a new range of scenarios such as in contraflow and narrow lanes. The tests will monitor driver behaviour and how they feel about driving at the higher speed limit in narrow lanes. This will support our future aim of having 60mph limits through most of our major roadworks on motorways, the majority of the time.
In addition, we will improve the information for drivers as they are travelling through roadworks by providing more estimates of travel times and more detail on what works are happening. This will be reinforced by improvements to our website and a focus on minimising the impacts of multiple closures on road users.
We continue to work to make delays less likely and to provide better information to road users when problems occur. We are working with our partners, and our new control centres, to improve the way we manage incidents to minimise the time before we can return traffic to normal running. In addition, we are taking further steps to reduce the impact of roadworks on journey times.
Incident management
Our CLEAR initiative ensures we reopen the network safely and quickly after major incidents. In 2019-20 we will carry out research to establish how the initiative can be enhanced further. This will involve working with our three key partners, the National Police Chiefs Council, the National Fire Chiefs Council and the National Ambulance Resilience Unit. We will also conduct further research on the traffic incident debriefing process and review and improve publication of lessons learnt, trends, themes and issues and share best practice.
We conducted a successful trial in the Yorkshire and North East region, which showed that by deploying traffic officers in new locations we could reduce travel time and improve incident clearance rates. We have now provided recommended locations to all other regions and in 2019-20 we will assess the feasibility and practicality of opening new traffic officer outstations.
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Environmental survey in Cumbria
Key performance indicator
Delivering better environmental outcomes
KPINumber of Noise Important Areas mitigated
TARGET
1,150 Important Areas where interventions are used to reduce the noise exposure of the population within the Important Area
Delivering better environmental outcomes
KPIDelivery of improved biodiversity, as set out in Highways England’s Biodiversity Plan
TARGET
Reduction in the net loss of biodiversity by end of the RP1, on an ongoing annual basis
Indicators that will be used to measure performance:
n Number of air quality pilot studies completed
n Carbon dioxide equivalents (or CO2e) in tonnes associated with Highways England’s activities
n Carbon dioxide equivalents (or CO2e)in tonnes associated with the Supply Chain’s activities.
n Number of flooding hotspots and culverts (high risk and very high risk) mitigated
n Number of outfalls and soakaways (high risk and very high) mitigated
For a full table of KPIs, PIs and requirements see Annex 2.
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5. Improving the environment
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Investing through our Environment Designated Fund
In 2019-20 we will spend around £95 million from our designated fund, including £11 million for schemes in the noise insulation and carbon programme.
We published our Sustainable Development and Environment Action Plan in December 2018, including milestones for 2019-20 that will support our work on a low carbon economy and sustainable development.
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By the end of 2019-20 we will have completed:
n an update to all of our environment and sustainability guidance documents in our Design Manual for Roads and Bridges
n work to update our assessment of risks from climate change, using the latest evidence
n improvements to the quality of supply chain carbon reporting
n the initial phases of a pilot project to demonstrate circular economy good practice
n engagement with suppliers to influence sustainable behaviours including the Strategic Alignment and Review Tool
We will also report to the Department for Environment, Food & Rural Affairs (Defra) on our performance under the Climate Change Act to allow greater scrutiny of our ongoing climate risk assessment work.
Improving air quality
We have recently completed and reported on 10 air quality pilot studies. One of these studies investigated how to improve air quality by influencing driver behaviours. This study made a number of recommendations and we will explore how we can implement these. In Q2 of 2019-20 we will publish an external report which will summarise all of our air quality research work undertaken over the last few years.
Our programme to create a network of continuous air quality monitoring stations is nearing completion with 45 out of the 50 stations in operation. The purpose of these
stations is to collect data which will enable us to identify trends and differences in air quality across our network. This knowledge will help us plan how to improve these areas, as well as informing future scheme delivery. We will complete the remaining five monitoring stations in 2019-20.
We are working closely with the Joint Air Quality Unit, a collaboration between the DfT and Defra, to support the delivery of the national Air Quality Plan. This includes working to meet limits on nitrogen dioxide in the shortest timescale possible.
As a result of complex air quality challenges and the design taking longer than planned to enhance the overall solution, three schemes are expected to start in RP2. These are A57 (T) to A57 Link Road99, Mottram Moor Link Road98 and A1 Morpeth to Ellingham dualling93.
Another important element in our work on air quality will be our support for local authorities that are implementing charging clean air zones. We will establish if additional advisory signs are needed to inform motorists about the zones. Using our Air Quality Designated Fund, we plan to design and implement these signs by the end of Q3 2019-20.
Our network of Air Quality Focal Points will inform our joint work with councils to tackle poor air quality and if this work produces specific ideas to improve air quality we will look to make appropriate investments to implement them.
Air quality barriers
Following our monitoring of the use of sound barriers in the Netherlands, we know that in some locations an effective way to make a
*Numbers refer to the map numbers used in Annex 1
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significant improvement to the quality of air for our closest neighbours is to install high barriers. We recently completed studies examining the feasibility of these barriers in up to 14 locations and are now working to design and install barriers in those locations confirmed as feasible, and where the barrier will help support achieving compliance with the legal limit for nitrogen dioxide.
To help reduce the visual impact of these tall barriers, and ensure a good design that facilitates our neighbours, we are developing a Barrier Aesthetics Design Guide in line with our Road to Good Design document. We are investing around £20 million in this programme of activity during 2019-20 and expect to have some barriers well advanced, and possibly completed, by the end of Q4 2019-20.
In addition to the national programme of air quality barriers, we are proposing to implement a barrier alongside the M1 in South Yorkshire. This is a £10 million project and we plan to complete this barrier by end of Q4 2019-20.
In 2019-20 we will start trialling a specific brand of air quality barrier in the East Midlands. This will help us to independently test the manufacturer’s claims of pollution reduction. The goal of the trial is to assess whether this type of barrier could be implemented as part of our national barrier programme.
Travel demand management
Travel demand management (TDM) seeks to reduce demand on the road network by providing opportunities for motorists to re-time or reroute their journeys or use other forms of transport. During 2019-20 we will implement a programme of TDM measures to support
scheme delivery, enhance road user journey choices, help reduce high routine congestion and improve air quality. In 2019-20 TDM interventions are being put into practice on:
n the remainder of the Manchester smart motorway programme and for the South East region, including support for the M27 and M3 smart motorway schemes
n the A27 Corridor
n the area surrounding Greater London
We will oversee further roll-out of a TDM best practice guide across our company, our local authority partners and the supply chain in 2019-20. This will drive increased capability and the capture and dissemination of best practice. TDM will be further embedded after the development of a TDM requirement for roadworks, which will be complete in Q4 2019-20.
Electric Van Centre of Excellence
We are contributing almost £2 million to Leeds City Council to implement an electric van centre of excellence. This will incentivise van operators in and around the city to try electric vans for a period of up to two months. As a result, we expect that we will be able to convince many to go on to buy this kind of zero emission vehicle and help contribute to cleaner air on our respective networks.
Tackling noise
Noise pollution is a significant concern for our neighbours and we have a range of projects planned or underway to mitigate it. Porous asphalt significantly reduces noise generated by tyres, but it is less durable than our current
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surfaces and has different maintenance requirements. We have completed an investigation which demonstrated that these issues could be overcome on parts of the network. A trial is needed to confirm this, and in 2019-20 we are working to shortlist several possible trial locations.
Our noise insulation scheme, which runs from 2017 to 2020, provides noise mitigation for our neighbours through installation of acoustic glazing and ventilation. The programme for 2019-20 will focus on Noise Important Areas (NIAs) containing fewer than 10 properties. In addition, during the year we plan to complete up to four noise barriers within NIAs. We expect to meet our RIS1 target of mitigating 1150 NIAs by the end of Q4 2019-20.
We have provided sound demonstrations during public consultations at Stonehenge to reassure the public about noise levels. In 2019-20, we will further this work by starting the procurement process for a mobile sound demonstration facility which we will use for future consultations.
We participated in the Conference of European Directors of Roads (CEDR) noise call 2018 which invited research proposals on tyre noise, performance of noise barriers and psycho-acoustics (examining how people’s reaction to noise can change because of changes to their environment). These research proposals will be reviewed by the CEDR project board, which includes Highways England representatives, in early 2019-20. Approved projects will then start during the year.
Supporting electric vehicles
Chargepoint provision
We are making progress in providing the infrastructure to support the take up of electric vehicles. At the end of 2018, 83% of the strategic road network was within 20 miles of an electric vehicle charge point.
We have awarded a contract, worth £2.8 million, to provide a further 59 charge points where there is currently limited or no coverage. These 59 charge
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points will extend coverage to meet our RIS1 commitment of 95% coverage and should all be commissioned by the end of Q4 2019-20.
During 2019-20, using the grants we have given them, local authorities will deliver a total of 19 charge points at those locations on the network where there is currently limited or no coverage.
Zero emission vehicles
We will use our Air Quality Designated Fund to support the government's Road to Zero Strategy by piloting delivery of additional electrical capacity at a motorway service area. We will work closely with the Office for Low Emission Vehicles and the Department for Business, Energy & Industrial Strategy to carry out a feasibility study and detailed design by the end of Q4 2019-20.
We expect that recommendations from the Zero Emission HGV Project, a collaboration with the DfT which researched the most promising technology capable of achieving zero emission
at the tailpipe of HGVs, will be clear by early 2019-20. Subject to the recommendations, we will continue to support the DfT develop preferred options to support achieving the long-term ambition for zero-emission HGVs.
Reducing our carbon footprint
We are working to support the government’s commitments in the Climate Change Act to achieve an 80% reduction in carbon emissions by 2050, compared to a 1990 baseline. We are required to contribute towards the Greening Government Commitments set for the DfT. The current DfT target is a 44% reduction in emissions by 2019-20, against the 2009-10 baseline. The trend of our reductions shows we remain on target to exceed this figure, and we expect to record a reduction of more than 46% against the baseline.
In 2019-20 we will launch updates and revisions to the carbon tool we use to collect data about CO2 emissions to improve reporting by the supply chain and ensure suppliers meet 5.
Impr
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Electric vehicle charge point
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the reporting requirements. This will include improving the software and consistency of reporting in the carbon tool and introducing a mechanism to follow up any missing submissions.
The Design Panel and the principles of good design
To help us reduce the aesthetic and environmental impact of our roads and bridges, we published our design vision and principles, 'The road to good design', in January 2018. We expect to include these principles in our Design Manual for Roads and Bridges, the latest version of which will be published in 2019- 20, and to embed them within our Project Control Framework process. We will also review and apply key recommendations from the Design Review Panel’s annual report.
Protecting heritage assets
During the year, we will work with partners such as the National Trust and English Heritage to assess and develop applications for projects in the cultural heritage part of the Environment Designated Fund.
To support our work to protect culture and heritage sites near our network we will carry out a thorough review of the Cultural Heritage Asset Management Plan data and make sure that it is compatible with our environmental information system. In 2019-20 we will also publish the cultural heritage updates to the Design Manual for Roads and Bridges.
The conservation and enhancement of cultural heritage continues to be an integral part of all our road improvement projects. The A14
Cambridge to Huntingdon project included the largest archaeological excavation ever undertaken in the UK and post-excavation analysis will continue in 2019-20. The A303 Stonehenge Bypass scheme will proceed to the examination stage and, subject to the Secretary of State’s consent, will significantly enhance the World Heritage Site.
Landscape improvements
We will use our Environment Designated Fund to mitigate the visual impacts of the network through suitable interventions, to enhance landscape character and quality. We expect to complete feasibility studies for the Visual Impact Severity Priority list and the Landscape Enhancement list by Q4 2019-20. We will carry out detailed design for 80% of those schemes identified as feasible and plan to complete 75% of schemes by Q4 2019-20. Further work with stakeholders will help to identify new areas where the SRN’s impact on the landscape can be improved and to understand potential concerns about proposed schemes.
These schemes include the A30 Chiverton to Carland Cross91, which will provide an innovative programme of landscape improvements by working in close partnership with stakeholders and landowners in the area. The work will be overseen by local stakeholders on our behalf and long-term management contracts will be drawn up with landowners to ensure our investment is properly established and managed. If this approach is successful, we will use it to deliver other landscape improvements.
Following consultation with stakeholders, to avoid detrimental landscape impacts within the Peak District National Park, the A628 climbing lanes96 have been removed from the programme.*Numbers refer to the map numbers used in Annex 1
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Reducing litter
We will carry out further work in our Influencing Littering Behaviour campaign, including installing more drive-up bins at a number of motorway service areas. As we have done in previous years, we will support Keep Britain Tidy’s Great British Spring Clean through cleaning hotspots, providing car and lorry-height bins, anti-littering posters, signs and time lapse cameras.
Improving water quality and resilience to flooding
We have set out plans worth £64.6 million to tackle flooding in 2019-20. As part of this, we expect to carry out work at up to 37 flooding hotspots and 53 outfalls. A further 100 water projects are in feasibility or design phase in preparation for RIS2.
Working with the Environment Agency and the Canal & River Trust, we are developing a partnership programme of schemes for RIS2 and have identified six partnership projects to be delivered 2019-20, including:
n M5 – Titford Pools with the Canal & River Trust
n A38 – Stover Park with Natural England
n A34 – Oxford Flood Alleviation with the Environment Agency
This work will be supported by improvements in our assurance and reporting processes. The 2019-20 introduction of a water environment performance metric in the Routes to Market contracts will strengthen performance in this area, incentivising suppliers to consider and introduce enhancement initiatives as part of scheme design.
Enhancing biodiversity
Our next annual biodiversity report will be produced in the summer of 2019. We will deliver biodiversity enhancement schemes through the Environment Designated Fund, including grassland improvement schemes and connectivity projects, targeting 20 schemes for delivery in 2019-20.
5. Im
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A556 Green bridge
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Reducing our impact on the environment is an important part of all our work. We will continue to use the Environment Designated Fund to support specific projects to reduce noise and pollution and the visual impact of our roads. In addition, we will take further steps to reduce carbon emissions and support the take up of electric vehicles.
To meet our commitments on Nature Improvement Areas we have worked closely with Natural England and the Yorkshire Wildlife Trust to identify three locations in the Humberhead Levels. Subject to budget approval and value for money assessment, we will be starting work on the first location in this project (M18 Potteric Carr) in 2019-20.
The Morecambe Bay Nature Improvement Area delivery works will continue until the end of Q4 2019-20. This project is part of the Green Transport Corridor Pilot Partnership project
which started in 2015 in partnership with Natural England and Cumbria Wildlife Trust. In 2019-20 we will carry out further species rich grassland management work, reptile and botanical survey work, woodland improvement works and the removal of invasive species. The habitats created will be managed in future road periods through our Asset Delivery Maintenance and Response contractor and surveyed by our in-house Environment Team. This will ensure that the biodiversity of these habitats is maintained and that lessons learned are recorded.
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What we plan to deliver in 2019-20
Delivering our cycling and accessibility strategies
During 2019-20 we will deliver 109 schemes from our Cycling, Safety and Integration Designated Fund, including local schemes and some from our major projects programme. These will deliver a total of 57 new or improved crossings and 50 cycle schemes.
As part of our M49 Avonmouth Junction86 scheme, we will create a network of walking and cycling routes in the port area of Bristol. In 2019-20 we will develop and deliver four routes, totalling over 10km of segregated cycle paths. This work will involve a community-led redesign of Avonmouth High Street that will significantly enhance the experience of cycling in the area. The new and improved routes will directly link to the National Cycle Network.
Key performance indicator
Helping cyclists, walkers and other vulnerable users of the network
KPIThe number of new and upgraded crossings
TARGET
N/A − Measure of success is the increase in the number of completed:
n New crossings
n Upgraded crossings
Indicators that will be used to measure performance:
n Number of vulnerable user casualties (broken down by cyclists, pedestrians, motorcyclists and equestrians)
n Identification and delivery of the annual cycling programme
For a full table of KPIs, PIs and requirements see Annex 2.
A27 Cycle path network
6. Accessible and integrated network6. Accessible and integrated network
A27 Cycle path network
*Numbers refer to the map numbers used in Annex 1
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We have awarded a contract to Sustrans to deliver a £3 million programme of work to make it easier to cycle and walk across and alongside our network. The project has identified seven new schemes in West Yorkshire, Lincolnshire, Oxfordshire, Kent and Devon. It will enhance the National Cycle Network by extending it and improving existing links. The project illustrates how we are meeting our designated fund commitments by using alternative supply chains and external expertise.
During the year we will introduce counters to log the numbers of pedestrians, cyclists and equestrians at certain locations on our network. This information will help us develop more targeted and relevant performance metrics and identify improvements to meet these users’ needs.
We will support the delivery of the Cycling and Walking Investment Strategy: Safety Review, published by the DfT in 2018, which identified a number of new measures and ideas, covering infrastructure design, law and guidance, enforcement, education, risk reduction and planning policy. We will change our approach as required, for example, by updating our design standards.
In 2019-20 we will develop and launch a pedestrian, cycling and equestrian scheme toolkit which will include best practice examples and development materials, such as how to assess propensity to take up active travel. This will improve the capability of our planners, designers, supply chain and service providers to provide better quality and more consistent schemes.
This year we will also complete a review and publish an update of our Interim Advice Note 195/16 Cycle Traffic and the Strategic Road Network and the Cycling, Walking and Horse-Riding Assessment and Review (HD42). These are design standards to support the development of infrastructure to provide direct, safe and segregated routes for vulnerable road users.
As part of our work to develop integration with the rail network, in 2019-20 we will deliver the A30 St Erth Multi-Modal Hub. Here we are contributing to the modernisation of an existing facility alongside the A30 at St Erth Railway Station and are supporting the One Public Transport System for Cornwall project. Our improvements to the highway infrastructure around the station will ease congestion and enable motorists to switch to public transport, providing the integration of rail, bus, walking and cycling.
We share the government’s ambition to make the SRN more accessible, connected and integrated with other modes of transport. A range of projects in 2019-20 will make the roads safer for vulnerable users and provide better links with the network for pedestrians, cyclists, and horse riders.
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7. D
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What we plan to deliver in 2019-20
Focusing on efficiency
As set out in our Capital Efficiency Delivery Plan, our in-year efficiency milestone for 2019-20 against our RIS1 efficiency target is £490 million and our RIS1 cumulative efficiency milestone is £1.212 billion.
We are updating our commercial reporting systems, which collect data on supplier performance and costs in our Major Projects directorate, to enable more timely and efficient analysis of this data. We expect to start using the new system on major projects during 2019-20.
Adopting new approaches to delivery
Through our Routes to Market procurement programme we have established regional delivery partnerships. These partnerships bring together small and large scale contractors and
Key performance indicator
Achieving real efficiency
KPI Savings on capital expenditure
TARGET
Total savings of at least £1.212 billion over the RP1 on capital expenditure
Achieving real efficiency
KPI
Delivery Plan progress: progress of work, relative to forecasts set out in the Delivery Plan, and annual updates to that plan, and expectations at the start of the RP1
TARGET
Meet or exceed forecasts within the Delivery Plan or subsequent annual updates of that plan
Indicators that will be used to measure performance:
n Cost Performance Indicator and Schedule Performance Index for schemes at Project Control Framework Stage 5 and beyond
For a full table of KPIs, PIs and requirements see Annex 2.
7. Delivering performance and efficiency
Night work on the A14
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7. Delivering performance and efficiencytechnical advisers who we will work alongside to deliver projects. We have awarded 13 contracts to companies who will become part of the Regional Delivery Partnership and will develop, design and construct £8.7 billion of projects across the SRN from 2019 to 2024. The contracts are primarily performance-based and will incentivise companies to improve the management of roadworks, operate more efficiently and safely, as well as encourage innovation.
We will also use the Routes to Market approach to award contracts for technical advisors for the Regional Delivery Partnership during 2019. These advisors will explore options for schemes, put forward the preferred option and provide assurance about work of our partners. The next planned Routes to Market contract is Technical Advisor Tranche 2, which we will award by the end of 2019-20.
In addition, we have started the procurement for six partners to join the Smart Motorways Alliance and expect these contracts to be awarded in the latter half of 2019-20. The alliance has been designed to:
n generate efficiency by standardising design, delivery and logistics processes, as well as by linking profits to performance rather than being linked to volumes of work completed
n invest in off-site manufacturing and production approaches
n strategically develop skills across the lifecycle of schemes by incentivising contractors and designers to invest in technology and to improve staff skills
Lean ways of working
Lean ways of working remove waste, focus on customer value and deliver efficiencies. In 2019-20 we expect to make a £90 million efficiency saving using Lean techniques, resulting in us meeting our £250 million Lean contribution towards the overall RIS1 efficiency target.
We are leading and supporting our supply chain partners with Lean deployment. We expect to achieve a £30 million saving in
Highways UK 2018
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2019-20 due to a 35% increase in productivity when laying road surfacing, which corresponds to an improvement of 240 to 325 tonnes per shift. This reduces the impact of our work on road users as well as reducing cost.
We anticipate that the remaining £60 million Lean efficiency contribution will be delivered in 2019-20 through other improvement work, including:
n £6.8 million from the M5 Oldbury Viaduct project where a process refinement reduced unnecessary travel within the scheme
n £4 million from Yorkshire and Humberside where Lean collaborative planning has reduced the cost of noise barrier installation
Improving data quality
During 2019-20 the National Roads Telecommunications Services (NRTS) aim to ensure we have 99% availability of the services to our Regional Control Centres and the National Traffic Operations Centre, and to our 30,000 roadside assets (e.g. message
We are making good progress towards meeting our challenging efficiency targets of £1.2 billion by the end of the RP1. This reflects our ongoing efforts to improve the way we work, the use of Lean techniques and improvements in our monitoring and reporting systems.
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signs, signals, cameras). We will supply and install new road telecommunications services to schemes being developed, including those which provide speed control, queue protection and reduced travel time.
We have started a transformation and modernisation programme to enable us to provide new services and the latest generation of telecommunications equipment. This includes services to support the implementation of the CHARM project*.
During 2019-20, we will offer a new wireless roadside NRTS service to road improvement schemes where there is no existing fibre cabling. Wireless services are expected to result in a cost saving and facilitate more rapid deployment as a result of requiring significantly less physical roadside infrastructure.
During 2019 we will upgrade our structures asset management software. This system provides details of physical assets on the network such as bridges and gantries. The new system will provide better and more accessible information to help us manage these structures more efficiently.
*Due to complexities in delivering the solution in our business and technical environments, the Common Highways Agency Rijkswaterstaat Model (CHARM) project is now expected to go live in the first centre by Q2 2020-21 rather than in 2019-20. CHARM is a joint initiative between Highways England and the Dutch road authority that will create a single more efficient operating system.
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Severn Bridge
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8. P
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8. People and our company
What we plan to deliver in 2019-20
Supporting skills development
We currently have 83 graduates and 84 apprentices on Project Management, Quantity Surveying, Finance, IT, Data and Digital, Customer Services, Engineering and Business Administration schemes across the business. We are planning to recruit a further 43 graduates and 52 more apprentices in 2019-20 across these schemes.
The Roads Academy programmes for senior leaders, emerging leaders and the step up to leadership diploma are playing a key role in providing the roads sector with the skills it needs to meet the challenges ahead. In 2019-20, we will open applications for two new intakes and offer new bitesize training for member organisations that may not be able to release staff for longer-term academic commitments. We will also work to increase the number of members through a new membership model aimed at local authorities.
Delivering our equality objectives
We report annually to government on how we are delivering against our equality objectives and the wider Public Sector Equality Duty. We also use our internal audit and assurance activity to monitor how each directorate is meeting these duties. We will publish a progress report on this work in 2019-20. In addition, we will review the progress we have made on our equality objectives 2016-2020 as part of our Public Sector Equality Duty.
We are developing a new online community insight mapping tool to enable people to comment on the planning of road schemes. In 2019-20 we will implement this tool for the work at M27 Romsey Bridge and A45 Chowderhill. In addition, we will trial it with three smart motorway schemes:
n M27 junctions 4-1132
n M4 junctions 3-1225
n M23 junctions 8-1031
By the end of 2019-20 we will also have implemented a new community engagement benchmark across all projects. These measures will help us to check how effectively we are engaging with diverse communities and taking account of their needs when delivering schemes.
We will further develop our staff networks including the launch of a BAME (Black, Asian and minority ethnic) and a carers’ network. Following from successes last year, our LGBT+
Highways England Awards
*Numbers refer to the map numbers used in Annex 1
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network will raise its profile by engaging in Pride events in Birmingham, Croydon, Leeds and Manchester in 2019.
In 2019-20, we will use our Suppliers Diversity Forum to enable more of the supply chain to align with our ambitions to embed equality, diversity and inclusion (EDI) into all areas of our business. This will include putting proportionate EDI requirements in tender and performance management documents and processes, as well as developing skills, knowledge and understanding among suppliers. We will measure progress in these areas using our strategic alignment review tool and the EDI assessments of our suppliers.
Providing additional services
We perform other services on behalf of the government outside of the RIS1. These are governed by protocols under our Framework document and are activities or functions specified by the Secretary of State for Transport*. Examples of our activity in 2019-20 on these protocols include:
National Salt Reserve
We will continue to manage the National Salt Reserve on behalf of the DfT and a new contract for the storage of the Reserve began in April 2018. We will carry out regular site inspections of the salt stockpiles to ensure that the salt is stored safely and is protected from the weather to minimise stock loss. We also carry out annual surveys of the salt stockpiles and report the quantities held.
Historic Railways Estate
The Historic Railways Estate team will continue to deliver the functions and responsibilities required under the Protocol.
These responsibilities are to:
n seek to reduce the liabilities for the Secretary of State in terms of individual structure safety
n undertake an annual programme of inspection for all structures
n establish an appropriate maintenance programme based on safety, priority ranking, deliverability and affordabillity
n identify opportunities for the disposal of land and property assets, obtaining market value
n annually undertake audits of 5% of inspection reports and all major site works
n manage existing and future residual liabilities for structures sold or transferred to non-statutory bodies
Abnormal Loads
We will manage and authorise the movement of abnormal loads on all roads in England and Wales, as well as authorise moves in Scotland, on behalf of the Secretary of State. We will also investigate ways to enhance the Electronic Service Delivery for Abnormal Loads system to meet the needs of the Government Digital Service.
*Following transfer of responsibility for the Severn River Crossing to Highways England on 8th January 2018, the existing Severn River Crossing protocol was revised to take account of the transition and ongoing operation, maintenance and toll charge management to the end of the RP1.
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To ensure abnormal loads are delivered to the nearest suitable port to minimise congestion on the roads, we will continue to implement the government’s Water Preferred policy.In addition, we will support the industry in developing its strategies for moving the largest and heaviest abnormal loads for high profile infrastructure projects such as HS2, Hinkley Point C and Thames Tideway.
Technical Requirements
We have a responsibility to update, modernise and rationalise the Design Manual for Roads and Bridges. This is a series of 363 individual standards used throughout the UK and we are undertaking a significant review of these
We know that it is essential that we have the right people, skills and incentives to meet our commitment to providing a high quality, efficient service to road users. Our work will continue to focus on providing effective training for our staff and embedding equality and diversity across both our own work and that of our suppliers.
standards, involving many technical specialists from Highways England, our supply chain and wider industry. We will digitalise the entire manual to create a single source of all the standards, making it easier to provide ongoing reviews and updates. We expect this work to be completed by the end of Q4 2019-20.
We have also started a review of the Manual of Contract Documents for Highway Works to ensure it supports innovation, efficiencies and enables digital construction systems. This digitalisation and updating work will be critical to our emerging vision for digital roads and for more efficient design and construction processes.
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It is essential to have the right people with the right skills to deliver a high quality and efficient service to road users.
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9. Collaborative relationships
What we plan to deliver in 2019-20
Working collaboratively
We will launch a new corporate website during 2019-20 which will address the findings of our research into user needs. Its new features will mean we can increase our engagement with stakeholders and provide better social media and webchat functions. We have already successfully held consultations online for the A303 and Lower Thames Crossing, where we saw a significant increase in participation by stakeholders, and we will now review and improve this consultation process further.
In 2019-20 we plan to make greater use of Vimeo, a video streaming platform, in social media channels to support online public consultations and campaigns for complex infrastructure projects. In addition, we will develop our Instagram presence and carry out further research to understand which platforms drivers prefer to use.
By providing more information on Twitter from our regional control centres we can provide more localised and consistent updates about the network and increase engagement with projects. We expect all our regional control centre teams to have completed this training by Q2 2019-20. In the first quarter of this year we are rolling out a new service called Amplify which allows our staff, supply chain and partners to share Highways England social media content across their own accounts.
In discussions with stakeholders and to reduce network disruption around Manchester we have rescheduled two projects to phase delivery of works; starting with M56 junctions 6-841 in 2019-20, followed by M6 junctions 21a-2633 in RP2. We are reviewing the scope of the M6 junction 22 upgrade52 scheme to ensure it supports a local development and local highway improvements.
The A27 Arundel bypass107 went to a second consultation based on feedback from the first consultation and the start of works has been postponed to RP2 as a result.
The M54 to M636 scheme now links the M54 and M6 directly rather than to the M6 Toll.
Developing a smart motorways training package
We will continue to provide the smart motorway driver education course to national organisations in the freight and logistics sector, building on the 80 organisations which have already received the training. We aim to deliver the training to up to another 50 organisations over 2019-20.
In 2018-19 we provided the course to 20 companies that are accredited to deliver Driver Certificate of Professional Competence training and this year we will gather regular feedback from all these organisations to understand how the course has been used. In addition, we have started to develop a version of the training package specifically for bus and coach operators which we will make available in 2019.
*Numbers refer to the map numbers used in Annex 1
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Strong and collaborative relationships with our supply chain, strategic partners and stakeholders play a vital role in the effectiveness of our work. We will continue to develop these relationships and our understanding of how we can work together to meet our road users’ needs.
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10. P
lann
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We are applying our learning from RP1 and planning for the next road period from April 2020 to March 2025.
Over the course of the last year we have been co-ordinating activity from across the business and gathering feedback from our stakeholders, including the DfT, the ORR and Transport Focus, to write our draft Strategic Business Plan. This is in response to the draft RIS2 that was published by the DfT in October 2018, and is undergoing an efficiency review by the ORR.
Within our plans for RIS2 our ambition is:
n to enable safer, more reliable journeys, directly supporting the UK economy
n to be a greener network, working harmoniously with the environment
n to be a network that enables seamless and integrated journeys
n to be a smarter network, responding to the predicted rapid technological change
The RIS2 performance specification will set levels of performance that we are expected to achieve using the available funding. The expectation is that the performance specification will be split into six outcome areas:
n improving safety for all
n fast and reliable journeys
n a well maintained and resilient network
n being environmentally responsible
n meeting the needs of all users
n achieving efficient delivery
In the next road period, we will focus on our core activities: to operate, maintain and upgrade the SRN; run the company; deliver the committed RIS1 schemes; and deliver Protocol services.
We will continue to challenge ourselves on costs. And, we will continue to assess deliverability until the investment plan is confirmed in the final RIS2. Some of the start dates for our schemes have moved from the end of 2019-20 into the next road period. Work is continuing on these schemes and the start of works date will be confirmed as part of the next RIS. We are taking steps to further develop the company and improve our capacity and capability, and we are confident we can continue to improve each year.
Our supply chain is integral to the successful implementation of the investment plan, and our preparations for the next road period, along with new contracting arrangements, will help create a sustainable, diverse and balanced supply chain for roads delivery over the next decade.
The DfT’s final RIS2 is expected to be published in autumn 2019 and in response our final Strategic Business Plan and our Delivery Plan for 2020-25 will follow in 2020.
Our 2020 Organisational Plan describes in detail how we intend to develop the skills and capabilities we will need to deliver RIS2. This includes recruiting and training our existing staff in, for example, project management.
10. Planning
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Updated scheme schedule 2015-2020
Map Ref
Scheme Region
Programme
Start of works Open for traffic
Commit Status Commit Status
1 A556 Knutsford to Bowdon North West Complete 2016-17 Q4 Complete
2 A1 Coal House to Metro Centre North East and Yorkshire Complete 2016-17 Q1 Complete
3 A1 Leeming to Barton North East and Yorkshire Complete 2017-18 Q1 Complete
4 M1 junctions 28-31 Midlands Complete 2015-16 Q4 Complete
5 A453 widening Midlands Complete 2015-16 Q2 Complete
6 A14 Kettering bypass widening Midlands Complete 2015-16 Q1 Complete
7 M1 junction 19 improvement Midlands Complete 2016-17 Q3 Complete
8 A45-A46 Tollbar End Midlands Complete 2016-17 Q3 Complete
9 A5/M1 junction 11a link East Complete 2017-18 Q1 Complete
10 M25 junction 30 South East and London Complete 2017-18 Q1 Complete
11 M6 junctions 10a-13 Midlands Complete 2015-16 Q3 Complete
12 A30 Temple to Carblake South West Complete 2016-17 Q3 Complete
13 M1 junctions 32-35a North East and Yorkshire Complete 2016-17 Q4 Complete
14 M1 junctions 39-42 North East and Yorkshire Complete 2015-16 Q3 Complete
15M60 junction 8 to M62 junction 20: smart motorway
North West Complete 2017-18 Q2 Complete
16 M3 junctions 2-4a South East and London Complete 2017-18 Q1 Complete
17 A160/A180 Immingham North East and Yorkshire 2015-16 Q1 Complete 2016-17 Q4 Complete
18 A21 Tonbridge to Pembury South East and London 2015-16 Q1 Complete 2016-17 Q4 Complete
19 M1 junctions 13-19 Midlands 2015-16 Q3 Started 2021-22
20 M5 junctions 4a-6 Midlands 2015-16 Q3 Complete 2017-18 Q2 Complete
21 M6 junctions 16-19 North West 2015-16 Q3 Complete 2018-19 Q4 Complete
22 A14 Cambridge to Huntingdon East 2016-17 Q3 Started 2020-21
23 M20 junction 10a1 South East and London 2017-18 Q4 Started 2018-19 Q4
24 A19/A1058 Coast Road North East and Yorkshire 2016-17 Q2 Complete 2018-19 Q4 Complete
25 M4 junctions 3-12 South East and London 2016-17 Q4 Started 2021-22
26 A63 Castle Street North East and Yorkshire 2019-20 Q4 2024-25
27 M1 junctions 24-25 Midlands 2016-17 Q4 Complete 2018-19 Q3 Complete
28 M6 junctions 2-4 Midlands 2017-18 Q4 Started 2019-20 Q4
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Ann
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Annex 1: Major improvement projects
1The programme has been extended to manage a clash between gas main and bridge foundations. Expect open for traffic in 2019-20 Q3.
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Updated scheme schedule 2015-2020
Map Ref
Scheme Region
Programme
Start of works Open for traffic
Commit Status Commit Status
29 M6 junctions 13-15 Midlands 2017-18 Q4 Started 2021-22
30 M20 junctions 3-5 South East and London 2017-18 Q4 Started 2019-20 Q4
31 M23 junctions 8-10 South East and London 2017-18 Q4 Started 2019-20 Q4
32 M27 junctions 4-11 South East and London 2018-19 Q3 Started 2020-21
33 M6 junctions 21a-262 North West RP2
34 M60 junctions 24-27 and junctions 1-410 North West RP2
35 A19 Testos North East and Yorkshire 2018-19 Q4 Started 2020-21
36 M54 to M611 Midlands RP2
37 A27 Chichester bypass14 South East and London
38 A38 Derby junctions Midlands RP2
39 A2 Bean and Ebbsfleet South East and London 2019-20 Q4 2022-23
40 M62 junctions 10-12 North West 2017-18 Q4 Started 2019-20 Q4
41 M56 junctions 6-87 North West 2019-20 Q4 2021-22
42 M3 junctions 9-14 South East and London 2019-20 Q4 2021-22
43 A19 Downhill Lane junction improvement2 North East and Yorkshire RP2
44 A19 Norton to Wynyard North East and Yorkshire 2019-20 Q4 2022-23
45 A1 and A19 technology enhancements15 North East and Yorkshire
46 M1 junction 45 improvement North East and Yorkshire 2019-20 Complete 2017-18 Q4 Complete
47 M621 junctions 1-7 improvements North East and Yorkshire 2019-20 Q3 2021-22
48 M62/M606 Chain Bar15 North East and Yorkshire
49 M62 junctions 20-25 North East and Yorkshire 2019-20 Q3 2024-25
50 A585 Windy Harbour – Skippool North West 2019-20 Q4 2022-23
51A5036 Princess Way – access to Port of Liverpool2
North West RP2
52 M6 junction 22 upgrade6 North West 2019-20
53 M53 junctions 5-1115 North West
54 M56 new junction 11a6 North West 2019-20
55 M6 junction 19 improvements North West 2019-20 Q4 2021-22
56 A500 Etruria widening Midlands 2018-19 Q4 Started 2020-21
55
2Schemes SoW have been moved to RP2 to align with stakeholder and network requirements - as agreed with the DfT this year. Work is continuing on these schemes.6Schemes under review.7Scheme SoW altered from 2018-19 Q4 to 2019-20 Q4 as agreed with the DfT.10Schemes will be included in the RIS2 planning prioritisation process.11Scope clarified as agreed with the DfT.14Scheme has been stopped as agreed with the DfT.15Scheme paused for consideration in RIS2.
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Updated scheme schedule 2015-2020
Map Ref
Scheme Region
Programme
Start of works Open for traffic
Commit Status Commit Status
57 M1 junctions 23a-24 Midlands 2019-20 Complete 2018-19 Q3 Complete
58 M6 junction 10 improvement Midlands 2019-20 Q4 2022-23
59 A5 Dodwells to Longshoot widening Midlands RP2
60 M42 junction 6 Midlands 2019-20 Q4
61 A46 Coventry junction upgrades Midlands 2019-20 Q4
62 M40/M42 interchange smart motorways Midlands 2019-20 Q4 2021-22
63 A45/A6 Chowns Mill junction improvement Midlands 2019-20 Q4 2021-22
64 M5 junctions 5,6 and 7 junction upgrades Midlands 2019-20 Complete 2018-19 Q4 Complete
65 A43 Abthorpe junction Midlands 2019-20 Complete 2017-18 Q1 Complete
66 A428 Black Cat to Caxton Gibbet East RP2
67 M11 junctions 8-14 – technology upgrade15 East
68 A12 Chelmsford to A120 widening East RP2
69 A12 whole-route technology upgrade15 East
70 A1(M) junctions 6-8 smart motorway East 2019-20 Q4 2021-22
71 M11 junction 7a – junction upgrade4 East 2019-20 Q4 2022-23
72 A34 Oxford junctions5 South East and London 2019-20 Q2 2021-22
73 A34 technology junction enhancements5 South East and London 2019-20 Q2 2021-22
74 M25 junction 25 improvement South East and London RP2
75 M25 junction 28 improvement South East and London RP2
76 M4 Heathrow slip road South East and London 2017-18 Q2 Complete 2017-18 Q4 Complete
77 M2 junction 5 improvements South East and London 2019-20 Q4 2021-22
78 M25 junctions 10-16 South East and London RP2
79 M25 junction 10/A3 Wisley interchange South East and London RP2
80 M3 junction 9 improvement South East and London RP2
81 M3 junction 10-11 improved sliproads South East and London 2019-20 Q4 2021-22
82 M3 junctions 12-14 improved sliproads South East and London 2019-20 Q4 2021-22
83 M27 Southampton junctions2 South East and London RP2
84 M271/A35 Redbridge roundabout upgrade South East and London 2019-20 Q1 2019-20 Q4
85 A31 Ringwood South East and London RP2
86 M49 Avonmouth junction South West 2019-20 Started 2019-20 Q4
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2Schemes SoW have been moved to RP2 to align with stakeholder and network requirements - as agreed with the DfT this year. Work is continuing on these schemes.4Commitment met by Highways England with agreement to transfer funds to Essex County Council.5Schemes combined in to the A34 Oxford enhancements scheme.15Scheme paused for consideration in RIS2.
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Updated scheme schedule 2015-2020
Map Ref
Scheme Region
Programme
Start of works Open for traffic
Commit Status Commit Status
87 M5 Bridgwater junctions10 South West RP2
88 A52 Nottingham junctions Midlands 2019-20 Started 2023-24
89 A14 junction 10a15 Midlands
90 A5 Towcester relief road9 Midlands 2019-20
91 A30 Chiverton to Carland Cross South West 2019-20 Q4 2023-24
92 A1 North of Ellingham North East and Yorkshire 2019-20 Started 2019-20 Q4
93 A1 Morpeth to Ellingham dualling8 North East and Yorkshire RP2
94 A1 Scotswood to North Brunton North East and Yorkshire 2019-20 Q4 2022-23
95 A1 Birtley to Coal House widening North East and Yorkshire RP2
96 A628 climbing lanes3 North East and Yorkshire
97 A61 Westwood Roundabout12 North East and Yorkshire 2019-20 Q4 2021-22
98 Mottram Moor link road8 North West RP2
99 A57(T) to A57 link road8 North West RP2
100 A47 North Tuddenham to Easton East RP2
101 A47 Blofield to North Burlingham dualling East RP2
102 A47 Acle Straight East 2019-20 Complete 2017-18 Q4 Complete
103 A47 and A12 junction enhancements13 East2018-19 (Original date)
104 A47/A11 Thickthorn junction East RP2
105 A47 Guyhirn junction East RP2
106 A47 Wansford to Sutton East RP2
107 A27 Arundel bypass16 South East and London RP2
108 A27 Worthing and Lancing improvements6 South East and London 2019-20
109 A303 Amesbury to Berwick Down South West RP2
110 A303 Sparkford – Ilchester dualling South West 2019-20 Q4 2022-23
111 A358 Taunton to Southfields2 South West RP2
112 A50 Uttoxeter (Project A) Midlands 2015-16 Q3 Complete 2018-19 Q4 Complete
57
2Schemes SoW have been moved to RP2 to align with stakeholder and network requirements - as agreed with the DfT this year. Work is continuing on these schemes.3Due to detrimental impact within the national park, this scheme will not be taken forward as agreed with the DfT.6Schemes under review.8Due to complex options development, these schemes will start in RP2.9Scheme is being delivered by developer.10 Schemes will be included in the RIS2 planning prioritisation process.12A61 Dualling replaced with A61 Westwood roundabout as agreed with DfT.13Scheme is under review in light of the third river crossing.15Scheme paused for consideration in RIS2.16Due to complex options development and responding to stakeholder concerns, this scheme will start in RP2.
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Irish Sea
North Sea
English Channel
M60
M62
M62
M62
M18
M61
M65
M58
M57
M55
M56M53
M54
M50
M48
M32
M42
M42M69
M11M25
M25
M27
M20M23
M26
M40
M40
M45
M606 M621
M6
M6
M6
M6M6
M5
M5
M5
M1
M1
M1
M1
M2
M3
M4
M4M4M4
M1
A585
A556
A500
A483
A458
A453
M6 Toll
A628 A616
A180
A590
A174
A595
A66
A66
A64
A63A56
A55
A49
A40
A40
A46
A46
A47 A47
A12
A11
A11
A12
A12
A13
A21
A23A36
A31
A35A30
A30
A30A38
A36
A27
A27
A20
A14
A14
A45
A43
A34
A34
A14
A14
A46
A50
A52
A38
A38
A42
A69A19
A19
A1
A1
A1
A1
A1
A1
A1
A2
A5
A5
A5
A5
A5
A3
A421
A120A120
A249
A404
A303
A303
A419
A417
A259
A259
A428
A1(M)
A1(M)
A1(M)
A1(M)
A3(M)
M180
London
BirminghamBirmingham
ManchesterManchesterLiverpool
Bristol
PrestonPreston
CarlisleCarlisle
Newcastle upon TyneNewcastle upon Tyne
SunderlandSunderland
MiddlesbroughMiddlesbrough
SheffieldSheffield
Stoke-on-TrentStoke-on-Trent
LeicesterLeicester
DerbyDerbyNottinghamNottingham
PeterboroughPeterborough
Southend-on-SeaSouthend-on-Sea
FolkestoneFolkestone
BrightonBrightonPortsmouthPortsmouth
YeovilYeovil
TorquayTorquay
PlymouthPlymouth
ExeterExeter
CrawleyCrawley
CambridgeCambridge
MiltonKeynesMilton
Keynes
CoventryCoventry
GloucesterGloucester
WorcesterWorcester
OxfordOxford
SwindonSwindon
ReadingReading
LincolnLincoln
NorwichNorwich
IpswichIpswich
LeedsLeeds
YorkYork
Kingston upon HullKingston upon Hull
GrimsbyGrimsby
19
28
29
56
40
92
88
22
25
23
30
31
86
46
32
35
49
47
39
26
50
55
58
60
6162
63
70
71
72
73
77
82
81
84
91
94
97
110
1
41
42
44
Major improvements schemes in construction and open for traffic in 2019-20
Motorways
Trunk Roads
Schemes inconstruction
Open for traffic
M1 junctions 13-1919
A14 Cambridge to Huntingdon22
M20 Junction 10A 23
M4 junctions 3-1225
A63 Castle Street26
M6 junctions 2-428
M6 junctions 13-1529
M20 junctions 3-530
M23 junction 8-1031
M27 junctions 4-1132
A19 Testos35
A2 Bean and Ebbsfleet39
M62 junctions 10-1240
M56 junctions 6-841
M3 junctions 9-1442
A19 Norton to Wynard44
M621 junctions 1-7 improvement47
M62 junctions 20-2549
A585 Windy Harbour - Skippool50
M6 junction 19 improvements55
A500 Etruria widening 56
M6 junction 10 improvements58
M42 junction 660
A46 Coventry junction upgrades61
M40/M42 interchange smart motorways62
A45/A6 Chowns Mill junction improvement63
A1(M) junctions 6-8 smart motorway70
M11 junction 7a - junction upgrade71
A34 Oxford enhancement 72 73
M2 junction 5 improvements77
M3 junction 10-11 improved sliproads81
M3 junction 12-14 improved sliproads82
M271/A35 Redbridge roundabout upgrade84
A52 Nottingham junctions88
92 A1 North of Ellingham
91 A30 Chiverton to Carland Cross
94 A1 Scotswood to North Brunton
97 A61 Westwood Roundabout
110 A303 Sparkford - Ilchester dualling
M49 Avonmouth junction86
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© Crown copyright and database rights 2019 OS 100030649
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Irish Sea
North Sea
English Channel
M60
M62
M62
M62
M18
M61
M65
M58
M57
M55
M56M53
M54
M50
M48
M32
M42
M42M69
M11M25
M25
M27
M20M23
M26
M40
M40
M45
M606 M621
M6
M6
M6
M6M6
M5
M5
M5
M1
M1
M1
M1
M2
M3
M4
M4M4M4
M1
A585
A556
A500
A483
A458
A453
M6 Toll
A628 A616
A180
A590
A174
A595
A66
A66
A64
A63A56
A55
A49
A40
A40
A46
A46
A47 A47
A12
A11
A11
A12
A12
A13
A21
A23A36
A31
A35A30
A30
A30A38
A36
A27
A27
A20
A14
A14
A45
A43
A34
A34
A14
A14
A46
A50
A52
A38
A38
A42
A69A19
A19
A1
A1
A1
A1
A1
A1
A1
A2
A5
A5
A5
A5
A5
A3
A421
A120A120
A249
A404
A303
A303
A419
A417
A259
A259
A428
A1(M)
A1(M)
A1(M)
A1(M)
A3(M)
M180
London
BirminghamBirmingham
ManchesterManchesterLiverpool
Bristol
PrestonPreston
CarlisleCarlisle
Newcastle upon TyneNewcastle upon Tyne
SunderlandSunderland
MiddlesbroughMiddlesbrough
SheffieldSheffield
Stoke-on-TrentStoke-on-Trent
LeicesterLeicester
DerbyDerbyNottinghamNottingham
PeterboroughPeterborough
Southend-on-SeaSouthend-on-Sea
FolkestoneFolkestone
BrightonBrightonPortsmouthPortsmouth
YeovilYeovil
TorquayTorquay
PlymouthPlymouth
ExeterExeter
CrawleyCrawley
CambridgeCambridge
MiltonKeynesMilton
Keynes
CoventryCoventry
GloucesterGloucester
WorcesterWorcester
OxfordOxford
SwindonSwindon
ReadingReading
LincolnLincoln
NorwichNorwich
IpswichIpswich
LeedsLeeds
YorkYork
Kingston upon HullKingston upon Hull
GrimsbyGrimsby
13
14
15
21
4
11
6
20
16
5
7
8
9
2
3
17
1
10
18
12
19
28
29
56
40
24
92
57
88
112
64
27
65
22
2576
23
30
31
86
102
46
32
35
49
47
39
26
50
55
58
60
6162
63
70
71
72
73
77
82
81
84
91
94
97
110
1
41
42
44
46
Major ImprovementsProgress to end 2019-20
Motorways
Trunk Roads
Schemes inconstruction
Open for traffic
59
© Crown copyright and database rights 2019 OS 100030649*Numbers refer to the scheme numbers used in the Annex 1 scheme tables
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As set out in January 2019 Operational Metrics Manual
Topic Performance specification Measure KPI target
Encouraging economic growth
KPI Average delay (time lost per vehicle per mile).
The government did not set a target for this measure in the RP1, but Highways England should act in a way that will minimise delay as far as possible.
PIThe percentage of formal planning applications responded to within 21 days of receipt by Highways England.
99% of formal planning applications should be responded to within 21 days.
PI Average delay (time lost per vehicle per mile) on gateway routes. No target
PIMeet the government target of 25% small and medium sized enterprise direct and indirect spend.
N/A
Requirement Highways England should report on average delay. N/A
Requirement Actively support the Construction 2025 goals. N/A
Requirement Deliver the Roads Academy programme across the industry. N/A
Requirement
Develop Highways England’s approach to innovation, technology and research, and agree an implementation plan by 31 March 2016.
N/A
Requirement
Through route strategies identify constraints to economic growth that the performance of the SRN could help to alleviate and identify how future delivery and investment plans might address them.
N/A
Making the network safer
KPI The number of KSIs on the SRN.
A reduction in the number of KSIs from the baseline figure of 2,969 to 1,782 by 31 December 2020. A +/- variance of 5% each year has been agreed with the DfT Road User Safety Division to support this target.
PI
Incident numbers and contributory factors for motorways:a) Incident numbers for motorwaysb) Casualty numbers and contributory factors on motorways
a) To report on incident numbersb) To report the number of casualties on the motorway network which will contribute to the KPI target of a 40% reduction in KSI casualties on the SRN by 2020
PICasualty numbers and contributory factors for all-purpose trunk roads (APTRs).
To report the number of casualties on the APTR network which will contribute to the KPI target of a 40% reduction in KSI casualties on the SRN by 2020.
PI
International Road Assessment Programme based road safety investigations, developed in conjunction with the DfT, to feed into subsequent route strategies.
90% of travel on the SRN will be on roads with a safety rating of EuroRAP 3* (or equivalent to a new Highways England star rating system) by the end of 2020.
PIAccident Frequency Rate for construction and maintenance workers, and for Operations.
N/A
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As set out in January 2019 Operational Metrics Manual
Topic Performance specification Measure KPI target
Keeping the network in good condition
KPI
The percentage of pavement/road surface asset that does not require further investigation for possible maintenance.
The percentage of the network (as defined by HAPMS, excluding DBFOs) requiring no further investigation to be maintained at 95% or above.
PIGeotechnical asset inventory and asset condition. N/A
PI Drainage asset – inventory and condition data coverage. N/A
PI Technology asset availability. N/A
PI Structure asset – inventory and condition. N/A
Requirement
Produce an implementation plan, by 31 March 2016, to show how Highways England will improve asset information quality over the RP1.
N/A
Requirement
Develop new condition indicators for pavements/road surface and structures for agreement by 31 March 2017 and complete validation for these by 31 March 2019.
N/A
Requirement
Develop new condition indicators for technology, drainage, and geotechnical works for agreement by 31 March 2018 and complete validation for these by 31 March 2020.
Improving user satisfaction
KPIThe percentage of NRUSS respondents who are very or fairly satisfied.
Achieve a score of 90% by 31 March 2017, using a cumulative score over a 12 month period, and then maintain or improve.
PI
The percentage of NRUSS respondents who are very or fairly satisfied with: journey time; information and signs; management of roadworks; feeling safe; upkeep.
N/A
Requirement
Demonstrate what activities have been undertaken, and how effective they have been, to maintain and improve user satisfaction.
N/A
Requirement Support the Watchdog as it develops replacements for the NRUSS. N/A
KPI PI Requirement
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As set out in January 2019 Operational Metrics Manual
Topic Performance specification Measure KPI target
Supporting the smooth flow of traffic
KPI The percentage of the SRN available to traffic.
Maximise lane availability so that it does not fall below 97% in any one rolling year. For the avoidance of doubt this means that short-term spikes in lane use for works are permitted both from month to month, and from one part of the network to another. The target applies to an all-network rolling year average, calculated each month using data from the preceding rolling year.
KPI The percentage of motorway incidents cleared within 1 hour.
In any one rolling year, maintain performance of at least 85% of all motorway lane impact closures between 06:00 and 22:00 being cleared within 1 hour.
PI Planning time index (reliability of journeys). No target
PI Traffic (vehicle miles travelled) on the SRN. No target
PI Acceptable journeys. No target
PI Average speed. No target
Requirement
Report annually on how Highways England has minimised inconvenience to road users through roadworks over the previous year.
N/A
RequirementDemonstrate that Highways England is working effectively with its partners to improve incident response.
N/A
Delivery of better environmental outcomes
KPI Number of Noise Important Areas mitigated.
1,150 Important Areas where interventions are used to reduce the noise exposure of the population within the Important Area.
KPIDelivery of improved biodiversity, as set out in Highways England’s Biodiversity Plan.
Reduction in the net loss of biodiversity by end of the RP1, on an ongoing annual basis.
PI Number of air quality pilot studies completed. N/A
PICarbon dioxide equivalents (or CO2e) in tonnes associated with Highways England’s activities.
N/A
PICarbon dioxide equivalents (or CO2e)in tonnes associated with the Supply Chain’s activities.
N/A
PIThe number of flooding hotspots and culverts (high risk and very high risk) mitigated.
N/A
PI The number of outfalls and soakaways (high risk and very high) mitigated. N/A
RequirementDemonstrate what activities have been undertaken, and how effective they have been, to improve environmental outcomes.
N/A
Requirement
Highways England should develop metrics covering broader environmental performance. These should include: a) a new or improved biodiversity metricb) carbon dioxide, and other greenhouse gas emissions arising from the use of the network.
N/A
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As set out in January 2019 Operational Metrics Manual
Topic Performance specification Measure KPI target
Helping cyclists, walkers and other vulnerable users
KPI The number of new and upgraded crossings.
N/A – measure of success is the increase in the number of completed: a) new crossingsb) upgraded crossings
PI
Number of vulnerable user casualties (broken down by cyclists, pedestrians, motorcyclists and equestrians).
To report on the number of vulnerable user casualties on the SRN.
PI Identification and delivery of the annual cycling programme. N/A
Requirement Report annually on the number of new and upgraded crossings. N/A
RequirementNew indicators which demonstrate improved facilities for cyclists, walkers and other vulnerable users.
N/A
RequirementReport on how Highways England is delivering against the Public Sector Equality Duty.
N/A
Achieving real efficiency
KPI Savings on capital expenditure. £1.212bn
KPI
Delivery Plan progress: progress of work, relative to forecasts set out in the Delivery Plan, and annual updates to that plan, and expectations at the start of the RP1.
Meet or exceed forecasts within the Delivery Plan or subsequent ‘annual updates’ of that plan.
PI
Cost Performance Indicator and Schedule Performance Index for schemes at Project Control Framework stage 5 and beyond.
N/A
Requirement Demonstrate on an annual basis how efficiencies have been achieved. N/A
This table sets out Highways England’s planned activities in response to the KPIs, PIs and requirements as specified by government in the Road Investment Strategy.
KPI PI Requirement
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£ million 2015-16 2016-17 2017-18 2018-19 2019-20 RP1
Capital plans
Modernise/enhanceSR10 & SR13 schemes 1,022 1,229 1,031 1,471 1,516 6,269
RIS schemes 20 70 120 165 292 667
Feasibility studies 4 36 44 63 123 270
Air quality - 5 18 19 33 75
Cycling, safety & integration 17 16 50 32 60 175
Environment 6 12 69 42 96 225
Innovation fund 4 20 28 25 43 120
Supporting growth schemes - 5 23 19 33 80
Sub total 1,073 1,393 1,383 1,836 2,196 7,881
Maintain/renew
Renewals 709 595 788 761 805 3,658
Other
Non-RIS delivery 149 43 36 -60 134 302
Autumn Statement 2016 - - 111 111 45 267
Total capital 1,931 2,031 2,318 2,648 3,180 12,108
The total capital funding across the 5-year period is as per the Statement of Funds Available in the RIS with the following additions which have passed through formal change control:• £140 million provided in 2015-16 to complete delivery of small improvement schemes which were not funded in the RIS• £8 million provided to repair damage as a result of the Cumbria Flooding (in 2015-16)• £161 million for the acceleration of improvements to upgrade sections of the M62 to a four-lane smart motorway• net £49 million made available for M20 related enhancements for both interim and long term solutions to Operation Stack• £267 million of additional funding announced in the Autumn Statement 2016 (shown separately)• £28 million increase from 2016-17 onwards reflecting the reclassification of Research & Development budgets from resource
to capitalThe table also includes budget changes agreed with the Department for Transport (DfT) in relation to 2018-19 and 2019-20 which have been, or will be,incorporated into the DfT Main or Supplementary Estimates:• £105 million of additional funding included in the 2019-20 Main Estimate for additional activity not included in the original RIS
funding, £100 million of this is being brought forward from future years (RIS2).• transfer of funding between 2017-18, 2018-19 and 2019-20 to smooth the programme across these three years (no change to total
RIS funding)
Resource/operational
Operate the network
Operations 253 195 175 203 224 1,050
PFI contracts 394 416 429 413 418 2,070
Maintenance and renewals 279 254 256 257 256 1,302
Sub total 926 865 860 873 898 4,422
Support 107 143 158 139 147 694
Protocols 39 40 56 72 71 278
Autumn Statement 2016 0 0 6 11 10 27
Total Resource/Operational 1,072 1,048 1,080 1,095 1,126 5,421
The total resource funding across the 5-year period reflects the outcome from the 2015 Spending Review with the following additions which have passed through formal change control:• £27 million additional funds made available in the Autumn Statement 2016 for Strategic Studies• £70 million additional funds made available for the Severn River Crossing Protocol. This reflected the change in arrangements
following the end of the concession• £28 million reduction from 2016-17 onwards reflecting the reclassification of Research & Development budgets from resource
to capitalThe table also includes budget changes agreed with DfT in relation to 2018-19 and 2019-20 which are part of the DfT Main or Supplementary Estimates:• £20 million reduction from original funding level partly offset by £9 million additional funding agreed at the 2018-19 Supplementary
Estimate relating to the Dart Charge Protocol• £18 million of additional funding included in the 2019-20 Main Estimate for additional activity not included in the original funding
Annex 3: Funding table
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All lane runningA type of a road design where there is no dedicated hard shoulder. CCTV cameras and variable message signs are used to regulate speed and close lanes in the event of an incident or congestion
AD Asset Delivery
CHARM Common Highways Agency Rijkswaterstaat Model project
CLEAR Collision, Lead, Evaluate, Act and Reopen initiative
Designated funds
The government has created a series of designated funds, to address a range of issues over and above the traditional focus of road investment, including: growth and housing, innovation, environment, air quality, and cycling, safety and integration
DfT Department for Transport
EDI Equality, Diversity and Inclusion
HGV Heavy goods vehicle
InterCor Interoperable Corridors project
KPI Key performance indicator - a key metric used to define and measure progress towards organisational objectives
NRTS National Roads Telecommunications Services
ORR Office of Rail and Road, Highways England monitor
OfT Open for traffic
PI Performance indicator - a metric used to define and measure progress toward organisational objectives
RIS1 Road Investment Strategy (2015-2020)
RIS2 Second Road Investment Strategy (2020-2025)
RP1 Road period 1 (2015-2020)
RP2 Road period 2 (2020-2025)
SoW Start of works
SRN Strategic Road Network
SVD Stopped Vehicle Detection
Transport Focus The ‘watchdog’ responsible for gathering the views of SRN users and using them to shape policy and decision-making
VSL Variable speed limit
Annex 4: Glossary
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M25 junction 25
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