2018 MEDICAL LIABILITYCONFERENCEWaldorf Astoria/Hilton Bonnet Creek

ORLANDO, FLORIDAMAY 16-18

Open to members and non-members Earn CE credits! See p. 6

MEET PROFESSIONALS FROM AROUND THE WORLD AT THE PREMIERE EVENT FOR MEDICAL LIABILITY!

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The agenda is packed with outstanding sessions, including a keynote presentation from Amitabh Chandra, Professor of Public Policy and Director of Health Policy Research, Harvard Kennedy School of Government. He will discuss the three major challenges that confront U.S. healthcare: access, quality, and medical innovation. In addition, industry experts will share knowledge on apology and early communication and resolution programs from a global perspective, the growth of telehealth and its impact on medical liability, medical liability claims trends and new exposures, and much more.

The PIAA Medical Liability Conference is open to the public—so every one of the professionals who play a role in the MPL industry can join in. You’ll meet chief executive officers, chief operat-ing officers, chairs and board members, senior managers and other insurance professionals, patient safety and risk management experts, actuaries, and corporate and defense counsel. There will be physicians, dentists, and other healthcare professionals, too. Executives from the companies that provide essential goods and services for MPL are regular attendees as well.

Our speakers, from the U.S. and abroad, are widely acknowledged as the top experts in their fields. Their presentations represent the full range of topics necessary for the depth of coverage you’re looking for in an industry event. You can ask questions, make comments, and hear what they have to say on the issues that matter most to you. Dollar for dollar, this conference is the best value out there for anyone with a stake in MPL. You’ll see more, learn more, and do more with the leading authorities on MPL insurance, patient safety and risk management, and the delivery of healthcare.

In the Conference Exhibit Hall, you’ll find out first-hand about the newest and hottest industry products and services. This is also a great place to meet with your colleagues, make new connec-tions, find new business contacts, and exchange information vital to you—and your organization.

The 2018 PIAA Medical Liability Conference, May 16-18 in Orlando, brings together hundreds of

professionals who work in insurance and alternative risk transfer, all looking to gain new insights on the global and

day-to-day issues facing medical, hospital, and dental liability insurance companies, risk retention groups, captives, trusts, and

other entities. The Conference will address the topics you need to know about, and understand, to stay current in the fast-paced

medical professional liability (MPL) insurance sector. There’s no better place to learn firsthand about the challenges that will impact your orga-

nization’s business—today, tomorrow, and beyond.

Unique and timely

educational sessions.

Networking time with

your fellow attendees.

Solutions.

Value.

REGISTER BY APRIL 6 AND SAVE $100!

CONFERENCE AGENDA

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4:30-6:30 p.m. Platinum Sponsor Welcome ReceptionRegistration and Exhibit Area Open

THURSDAY, MAY 17, 20187:00-8:30 a.m. Silver Sponsor Breakfast in Exhibit Area

7:00-8:30 a.m. PIAA PAC Breakfast(By Invitation Only)

8:30-9:15 a.m. Welcome and Opening Remarks Leadership Awards PIAA Award of Excellence in Honor of Peter Sweetland

Richard E. Anderson, MD, FACP, Chair, PIAA Brian K. Atchinson, President & CEO, PIAA Tamara Huffman, Chair, 2018 Medical Liability

Conference

9:15-10:15 a.m. Keynote SpeakerThe Healthcare Trilemma: Access, Quality, and Innovation

Amitabh Chandra, PhD, Professor of Public Policy, Director of Health Policy Research, Harvard Kennedy School of Government

10:15-10:45 a.m. Refreshment Break in Exhibit Area

10:45 a.m.-Noon General SessionMPL in the Future: Responding to the Evolution of HealthcareModerator:

Scott C. Syphax, Chief Executive Officer, Syphax Strate-gic Inc.; Director, NORCAL Mutual Insurance Company

WEDNESDAY, MAY 16, 20184:00-5:00 p.m. Reception for New Attendees and Guests

Panel: Mandy Anderson, Chief Executive Officer, Managing

Director, Medical Insurance Australia Pty., Ltd. Gregg L. Hanson, Chief Executive Officer, President, Coverys Mary-Lou Misrahy, ARM, Chief Executive Officer,

President, Physicians Insurance A Mutual Company W. Stancil Starnes, JD, Chairman, Chief Executive

Officer, President, ProAssurance Corporation

Noon-2:00 p.m. Gold Sponsor LuncheonThe Healthy Humorist—Laughter Is the Best Medicine

Brad Nieder, MD

2:00-3:15 p.m. Concurrent Session IRecent Battles in the Effort to Promote MPL ReformsModerator:

Kristin Schleiter, JD, LLM, Senior Legislative Attorney, American Medical Association

Panel: Mark A. Behrens, Esq., Partner and Co-Chair, Public

Policy Group, Shook, Hardy & Bacon, LLP William W. Large, President, Florida Justice Reform Institute Jon Opelt, Executive Director, Texas Alliance for Patient Access

Concurrent Session IThe Expansion of Telemedicine: A Boon to MPL, or Just a New Set of Challenges?

Jane Deacon, MBBS, GradDipHL, Medico-Legal Advisor, MDA National Insurance Pty., Ltd.

Thomas S. Nesbitt, MD, MPH, Interim Vice Chancellor for Human Health Sciences, Associate Vice Chancellor for Strategic Technologies and Alliances, and Professor, Family and Community Medicine, UC Davis

Amitabh Chandra

3:15-3:45 p.m. Refreshment Break in Exhibit Area

3:45-5:00 p.m. Concurrent Session IIA Brief History of the Apology/Early Communication InitiativeModerator:

Bruce Gehle, JD, Chief Operating Officer, Piedmont Liability Trust

Panel: Matthew T. Lee, MD, Professional Services Director,

The Medical Defence Union Benjamin J. McMichael, JD, PhD, Postdoctoral Scholar,

Vanderbilt University Jean Martin, MD, JD, Senior Legal Counsel, COPIC

Concurrent Session IIBoard Governance and Management SuccessionModerator:

Carl Hook, MD, FACS, Chairman of the Board, Chief Executive Officer Emeritus, PLICO

Panel: John Mize, FCAS, MAAA, President and Chief

Executive Officer, State Volunteer Mutual Insurance Company

William C. Passolt, President and Chief Executive Officer, OMS National Insurance Company, RRG

5:00-6:30 p.m. Platinum Sponsor Reception

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FRIDAY, MAY 18, 20187:00-9:00 a.m. Silver Sponsor Breakfast in Exhibit Area

8:00-9:00 a.m. Annual Meeting of Members

Richard E. Anderson, MD, FACP, Chair, PIAA Brian K. Atchinson, President & CEO, PIAA

9:00-10:15 a.m. General SessionFinancial Update: Signs of Change

James D. Hurley, ACAS, MAAA, Consulting Actuary, Willis Towers Watson

10:15-10:45 a.m. Refreshment Break in Exhibit Area

10:45 a.m.-Noon Concurrent Session IIIOffers to Settle Within Policy Limits: Ticking Time Bombs for Carriers

Michael J. Bidart, JD, Managing Partner, Shernoff Bidart Echeverria LLP For detailed session descriptions, please go to the PIAA website at

www.piaa.us and click on Events and Medical Liability Conference.

Concurrent Session IIIProtecting Physicians from the Multiple Stresses of Professional LifeModerator:

Joseph S. Wilson, Jr., MD, Executive Chairman, MAG Mutual Insurance Company

Panel: Laurie C. Drill-Mellum, MD, MPH, Chief Medical

Officer, MMIC/Constellation Mickey Trockel, MD, PhD, Clinical Associate Profes-

sor, Psychiatry and Behavioral Sciences, Stanford University

Noon-2:00 p.m. Gold Sponsor LuncheonService Like You Mean It: Four World-Class Service Principles

Jeff Noel, Former Disney Institute Keynote Speaker, Advisor, Author, Executive Coach Jeff Noel

CONFERENCE LOCATION AND ACCOMMODATIONS

WALDORF ASTORIA AND HILTON BONNET CREEKHotel accommodations for registered at-tendees at the 2018 PIAA Medical Liability Conference are available at the Waldorf Astoria and the Hilton Bonnet Creek. The PIAA discounted hotel rate for the Waldorf Astoria is $289.00 single or double occu-pancy. The room rate for the Hilton Bonnet Creek is $249. The $35 resort fee per night is optional. Room rates are subject to 12.5% tax. The PIAA discounted hotel room rate is available on a first-come, first-served basis and may not be available prior to and following the Conference. Ho-tel rooms are offered on a space-available basis only and may sell out at any time. Early reservations are strongly advised. Arrangements for accommodations must be made no later than Friday, April 6, 2018 to receive the PIAA group rate. Please reference the PIAA Conference. Reserva-tions may also be made online through the PIAA website.

The Conference meeting space is conve-niently located between both hotels.

THE BONNET CREEK RESORT—TWO WORLD-CLASS HOTELSThe Bonnet Creek Resort offers the best of Orlando: a convenient loca-tion surrounded by the Walt Disney World Resort, the peaceful serenity of the surrounding 482-acre nature preserve, and two world-class hotels featuring the highest levels of per-sonalized guest service. The Hilton Bonnet Creek offers a plethora of resort activities and premium ameni-ties, certain to make any guest’s visit to Orlando a treasured memory. The heart of the resort is the award-win-ning three-acre lazy river pool with water slide.

The adjacent Waldorf Astoria offers guests an ambiance of stylish so-phistication replete with celebrated amenities and impeccable service. The hotel’s elegant setting offers luxury resort amenities including an award-winning golf club, luxurious spa, two outdoor swimming pools with private cabanas, and gathering areas with fire pits where guests can enjoy s’mores while enjoying nightly Disney fireworks.

The resort offers world-class dining with 12 restaurants from fine din-ing to casual poolside fare, there is something to suit every palate and every occasion.

Guests of both hotels also enjoy complimentary transportation to all four Disney Theme Parks and Disney Springs and access to the Waldorf Astoria Kids Club.

Enjoy a magical experience with specially priced theme park tickets. Come for the Conference, then stay to experience the fun!

PIAA Medical Liability Conference attendees, family members, and guests are eli-gible for discounted tickets to Walt Disney World parks and attractions. Take advantage of this offer to purchase advance tickets and skip the lines at theme park ticket windows.

To learn more about this special offer, go to the PIAA website, click Events and Medical Liability Conference.

Walt Disney WorldTICKET OFFER!

SPECIAL

Note: Conference ticket dis-counts are for attendees and their guests who purchase their tickets in advance. They are not available for purchase to the general public and are not sold at theme park ticket windows.

The PIAA discounted group rate is reserved for paid, registered PIAA Conference attendees only. You must be registered for the Conference in order to be eligible for the discounted room rate.

PLEASE NOTE:

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REGISTRATION INFORMATION

REGISTRATIONRegistration Deadline for Discounted Rate— Friday, April 6, 2018

BY E-MAILE-mail scanned and completed registration forms to PIAAMeetings@piaa.us

BY MAILMail completed registration forms to: 2018 PIAA Medical Liability Conference 2275 Research Blvd., Suite 250 Rockville, MD 20850

An e-mail confirmation will be sent to you within three business days of receipt of registration.

REFUND AND CANCELLATION POLICYAll requests for refunds must be made in writing and sent via e-mail or mail to PIAA. Those who request a refund on or before Friday, April 6, 2018 will receive a refund of 75% of the registration fee. Due to contractual commitments, all registrations and cancellations received after Friday, April 6, 2018, including no-shows, are not eligible for a refund. Substitutions are permitted with notification.

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* Registration completed online or postmarked by 4/6/18 with payment included.** Registration completed online or postmarked after 4/6/18 with payment included.*** Includes Wednesday and Thursday night receptions, Friday lunch, and all breakfasts. Guests and children are not permitted in the Conference session rooms.

Advance Rate* $995 $995 $1,245 $1,495Full Rate** $1,095 $1,095 $1,345 $1,595Guest Rate*** $300 $300 $300 $300Children (15 & under)*** $125 $125 $125 $125

PIAA Regular, Int'l, & Industry Associate Member

REGISTRATION FEES

ONLINE REGISTRATION

Non-MemberPIAA Premium-Level Affiliate Partner

PIAA Advantage-Level Affiliate Partner/ Defense Law Firm

CONTINUING EDUCATIONThe delivery method for all sessions is group live. Credit certification for individual sessions may vary dependent upon the terms of compliance and conflict of interest issues and resolution. Continuing Education credits issued for participation in the CE activity may not apply toward license renewal in all states. It is the responsibility of each participant to verify the requirements of his/her state licensing board(s). The Medical Liability Conference program content is designed for intermediate level and above. Advance preparation is not necessary for any attendee. For all inquiries regarding continuing education, including complaints and administrative policy, please contact Jan Ross at 301.947.9000, ext. 1210 or jross@piaa.us. PIAA is an accredited provider

For additional information regarding the refund or cancellation policy, contact the PIAA Meetings Department at PIAAMeetings@piaa.us.

CONFERENCE MATERIALSFor your convenience, session presentation materi-als and faculty profiles will be available on the 2018 Medical Liability Conference Presentation Website prior to the Conference. All paid registrants will receive login and password information via e-mail to access these materials.Printed copies of the presentations will not be available at the Conference.

CONFERENCE ATTIREThe dress code for the PIAA Conference is business casual. May weather in Orlando averages a daytime high in the mid 80’s and nighttime low in the mid 60’s.

TRAVEL INFORMATIONThe Waldorf Astoria/Hilton Bonnet Creek is located approximately 25 minutes from the Orlando Interna-tional Airport (MCO). Taxi service is available at the airport.

AMERICANS WITH DISABILITIES ACT (ADA)If you have any special needs as identified in the ADA that require specific aids or services, please submit comments on the registration form. You may also notify the PIAA Meetings Department by phone at 301.947.9000 or via e-mail at PIAAMeetings@piaa.us prior to the Conference.

of the following CE programs. Please review this information to be aware of all terms and conditions. There are 8.25 continuing education hours available for participation in this CE activity.Note: PIAA does not submit certificates or credit toward license renewal. It is the responsibility of each participant.

CONTINUING MEDICAL EDUCATIONPIAA is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. PIAA designates this live activity for a maximum of 8.25 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

CONTINUING EDUCATION FOR DENTISTSPIAA is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not ap-prove or endorse individual courses or instructors, nor does it imply acceptance of credit hours by the boards of dentistry. PIAA designates this activity for 8.25 continuing education credits. Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at www.ada.org/cerp.

CONTINUING PROFESSIONAL EDUCATIONPIAA is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National

Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org. PIAA designates this activity for up to 9.50 hours of CPE credit. For CPE credits through NASBA, the Medical Liability Conference has a prerequisite of two years of industry knowledge or comparable training and/or education. The recommended field of study is business management and organization.

CONTINUING LEGAL EDUCATIONPIAA has applied for Continuing Legal Education credits in various states that have continuing education re-quirements. As the event draws closer, please check the PIAA website for a listing of their associated approvals.

The 2018 Medical Liability Conference is open to representatives of PIAA member companies and their subsidiaries as well as the public. Please note that Conference registration is required for all participants and their guests.

To register online for the 2018 Medical Liability Conference, go to the PIAA website at www.piaa.us and click on the “Events” tab, then the “Medical Liability Conference” link.

Note: You must complete the one-time website registration process in order to use the online meeting registration function.

New! PIAA has streamlined the online registration process to register multiple attendees from the same organization. For more information, contact TechSupport@piaa.us.

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REGISTRATION FORM

2018 PIAA MEDICAL LIABILITY CONFERENCEMay 16-18, 2018 Waldorf Astoria/Hilton Bonnet Creek Orlando, Florida

REGISTRANT INFORMATION (Please Print):Last Name:First Name:Professional Designation (i.e. MD, JD, CPA, etc.):First Name for Badge:Company:Title:My relationship with the company listed above is the following:

Employee Board member Consultant Other My company is not a PIAA member

Business Address:City: State: Zip Code:Phone: E-mail Address: Additional e-mail address for registration confirmation:

Confirmation will be provided by e-mail within three business days of receipt of registration.

Check this box if you wish to have your phone/e-mail withheld from the conference attendee list.

DIETARY NEEDS: Vegetarian Food Allergies

REGISTRATION FEES:ADVANCE RATE: (Registration completed online or postmarked by 4/6/18 with payment included.)

Regular & Industry Associate Member $995 Premium-Level Affiliate Partner $995 Advantage-Level Affiliate Partner/Defense Non-member $1,495

Law Firm $1,245

FULL RATE: (Registration completed online or postmarked after 4/6/18 with payment included.)

Regular & Industry Associate Member $1,095 Premium-Level Affiliate Partner $1,095 Advantage-Level Affiliate Partner/Defense Non-member $1,595

Law Firm $1,345

GUEST RATE: $300

First Name(s) for Badge:CHILDREN (15 & under):

$125First Name(s) for Badge:Registrants who register after April 6, 2018 may not appear on the Conference attendee list.

AMERICANS WITH DISABILITIES ACT (ADA):If you have any special needs as identified in the ADA that require specific aids or services, please comment below. You may also notify the PIAA Meetings Department by phone at 301.947.9000 or via e-mail at PIAAMeetings@piaa.us prior to the conference.

(Includes Wednesday and Thursday night receptions, Friday lunch, and all breakfasts. Guests are not permitted in the conference session rooms.)

(Includes Wednesday and Thursday night receptions, Friday lunch, and all breakfasts. Children are not permitted in the conference session rooms.)

ONLINE REGISTRATION:

To register online for the 2018 Medical Liability Conference, go to the PIAA website at www.piaa.us and click on the Events tab and then “Medical Liability Conference.”

MAIL: 2018 PIAA Medical Liability Conference 2275 Research Blvd., Suite 250 Rockville, MD 20850E-MAIL: PIAAMeetings@piaa.us Payment must be made in U.S. dollars.Please note that in cooperation with the hotel and the discount afforded to PIAA registrants, PIAA will confirm all registrations in its hotel room block.

FEE TOTAL:Registration Total: $Guest/Children Total: $TOTAL: $

PAYMENT INFORMATION(Please Select Method of Payment)

Check (Please make check payable to PIAA and reference 2018 Medical Liability Conference.)

Visa Master Card American ExpressName on Card:Card Number:Expiration Date:Signature:

2275 Research Blvd., Suite 250, Rockville, MD 20850301.947.9000 p 301.947.9090 f www.piaa.us

Jeff Noel Former Disney Institute Keynote Speaker, Advisor, Author, Executive Coach

Service Like You Mean It: Four World-Class Service Principles

Amitabh Chandra, PhD Professor of Public Policy, Director of Health Policy Research, Harvard Kennedy School of Government

The Healthcare Trilemma: Access, Quality, and Innovation

Don’t miss the 2018 PIAA Medical Liability Conference— the premiere event for the MPL insurance community!

MPL in the Future: Responding to the Evolution of Healthcare Financial Update: Signs of Change Settling Within Policy Limits: Ticking Time Bombs for Carriers Telemedicine and MPL: A New Set of Challenges?

OTHER TOPICS INCLUDE:

FEATURED SPEAKERS:

REGISTER BY APRIL 6 AND SAVE $100! See page 6 for details.