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NEWSLETTER Vol. XIV Nos. 03-04 March 2007 Indian Institute of Management,

NEWSLETTER · 2018. 7. 9. · Apna Bazaar (E): Operational Design of the Market IIML Case Series No. 2007/11 Based on the all inputs from various stakeholders of Apna Bazar collected

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  • NEWSLETTERVol. XIV Nos. 03-04

    March 2007

    Indian Institute of Management,

  • In the past, the incumbents losing the electiondue to rise in 'onion' prices is still afresh in thememory. It is not surprising that as the electionsfor political heavy weight states likes Uttarpradesh is round the corner, there has beensudden concern in all quarters on the rising in-flation. Since at present inflation is led by foodarticles, the panic-stricken government bannedfuture trade in some pulses, such as urad andtur dal and banned the export of wheat andskimmed milk; where the price rise is steepest.While at the other hand, RBI continued with itstightening monetary policy measures of upwardrevision of host of policy rates. However, thesehave had little success in containing inflation-

    RESEARCH PUBLICATIONS

    INTERNATIONAL COLUMN

    Rao, D. Tripati. 2007. India Inflation Beast: Here I Come!. 2000. AsianAnalysis, ASEAN Focus Group, Australian National University, March 2007.

    BOOK CHAPTER

    Priyadarshi, P. and Kumar, Pankaj. 2006. Managing Non-Profit Organiza-tions: An Agenda for the Day. In Verma, R.B.S., Verma, H.S and Singh Kumar,Raj (Eds.). Enpowerment of the Weaker Sections in India: Interface of theCivil Society Organizations and Professional Social Work Institutions. NewDelhi: Serials: 358p.

    This article is primarily raising concerns aboutManaging Non-Profiit Organization for thegrowth today. Several concerns have beenraised by authors in new economic global or-der particularly the issue and role of corporates.

    ary pressure. A mix of arduos structural impedi-ments including the long neglected supply con-straints a resultant of relative stagnation in theproduction growth of pulses, against a sustaineddemand for it. Therefore, short-term trade reformas well as monetary tightening measures mayprovide a temporary relief, but inflationary beastmay willy-nilly resurface. For that, long-termmeasures of ample credit flow, adequate capi-tal formation and substantial investment inrural infrastructure need to be carried out seri-ously. It needs to be seen whether the govern-ment is serious enough to initiate long-termmeasures or remains complacent with short-term relief as a political propaganda.

    This article is focussing on three critical initia-tives, like Role of Executive Committee mem-bers/board members of NPos; State of PeopleManagement in NPOs and corporatevolunteerism.

  • Sehgal, Punam. 2007. Women in Police: A Study of their Career Aspirationsand Motivation. Indian Journal for Industrial Relations 42(3).

    Women’s careers are undergoing a shift asthey enter occupations that were consideredthe domain of men. This paper examines thereasons why women join a traditionally maledominated profession like the police. From asample of 235 policewomen of Delhi Police, itexplores their career aspirations andmotivations and their present level ofsatisfaction of being in the service. Empiricaldata supported by focus group discussionspoint toward ’ job security and respect reco-

    gnition’ as decisive factors for considering apolice career. What motivates policewomen tocontinue in the service is largely the security andbenefits that the job offers. Unclear careerdevelopment policies and work relatedpractices influence the performance ofpolicewomen. These findings have significantimplications for building gender inclusivepolicies for the organization as it seeks tointegrate women in mainstream policing.

    RESEARCH PAPERS

    Electronic commerce is now widely believedto have the potential to make significantinroads into the not-so exploited Indian ruralmarket. Through a pioneering exploratorystudy, it has been attempted by the author toidentify the factors that govern the e-Commerce adoption capability of Indian ruralmarket cooperatives, for which a case study

    Saji, K.B. 2006. A Case Study Approach to Model the E-Commerce AdoptionCapability of Indian Rural Market Co-operatives. In Sahu, G.P. (Ed. ), DeliveringE-government. New Delhi: Gift Publishing: 123-137.

    Mishra, A.K. 2007. The Market Reaction To Stock Splits-Evidence FromIndia. International Journal of Theoretical and Applied Finance 10(2): 251-271.

    Stock splits are a relatively new phenomenonin the Indian context. This paper examines themarket effect of stock splits on stock price, re-turn, volatility, and trading volume around the

    split ex-dates for a sample of stock splits un-dertaken in the Indian stock market over theperiod 2000-2005. The traditional view of stock,splits as cosmotic transaction that simply div-

    method involving three carefully chosen Indianrural e-Commerce ventures has been employed.The present contribution is an offshoot of suchstudy, and is successful to the extent of developinga conceptual model for assessing the e-Commerce adoption capability of Indian ruralmarket cooperatives.

  • CONFERENCE / SEMINAR PAPERS

    Gupta, N.K. , Ghosh Roy, H.K . and Sanket, V . 2006. An Empirical study ofe-Commerce Status, Perceived Benefits and Barriers in Haryana (India).Paper presented at the 59th Annual Conference of India Commerce As-sociation (ICA), held at Visakhapatnam, during December 28-30, 2006. (This paper has also been accepted for publication in the conference jour-nal.)

    "In the past decade, internet has evolved frombeing the medium of data communication tothe platform of conducting businesstransactions.The ubiquitous presence of net-work has created a new market place of infor-mation, goods and services in addition to struc-turing the traditional processes for distributionand logistics of tangible goods. With the digiti-zation of information, music, video and services,millions of buyers and sellers have found itconvenient to access, asses and acquire thesegoods through the clicks on the internets with-out the hindrance of time and geographicalconstraints Although e-Commerce is relativelynew method of business in India, con siderablechanges in the economics of market in channels,

    about future firm performance rejecting sig-nalling hypothes is to which splits convey posi-tive information to markets. Hence, stock splitshave reduced the wealth of shareholders. Theresults also show the presence of a positive ef-fect to volatility and trading volume follow-ing the split events, thus suggesting that splitevents enhance liquidity.

    ide the same pie into more slices is inconsis-tent with the significant wealth effect associ-ated with the annoncement of stock split.However, the empirical evidence confirms anegative effect on price and return of stocksplits. The overall cumulative abnormal re-turns after the split are negative. These resultssuggest the stock splits have induced the mar-ket to revive its optimistic valuation about

    Rao, D. Tripati. 2007. Do Saving, Investment and Interest Rates Respond toEach Other?. Paper presented in ( as well as published in the proceedings[Transformation, Transition or Stagnation? Understanding Change in GlobalEconomy. Prasad Ganesh, G.S.(Ed.) ] of ) Sixth Development Convention on ‘Exploring the Long Term Relation during the periods of Financial Repressionand Financial Liberalisation in India’ , held at , Madras Institute of Develop-ment studies (MIDS), Chennai.during February 22-24, 2007.

    The paper examines long-term relations among saving, investment and interest rates during the

    physical distribution patterns and structure of dis-tributions are observable at present and othersare likely to occur. No other industry in the worldhistory has achieved a rapid growth in as short atime as e-Commerce. Based on primary data col-lected through survey of 246 businessmen's,professionals and students of state of Haryana,this paper examines the status, perceived ben-efits and barriers to eCommerce adoption inHaryana . It is expected that the findings of thisstudy will be helpful for the policy makers ofvarious organisations, government officials asthese factors would be beneficial for adoptionand promotion of e -Commerce. "

  • periods of financial repression and financialliberlalisation in India. We find that interest ratemovements are non-responsive to the deviati-tions of lending flows from savings flows. Theexamination of causal relation between savingand lending shows that there is no support to theview that saving flows determine or cause lend-ing flows; rather, in the financially deregulatedpost-reform India, it is found that the causality, infact, runs from lending to saving flows. One can

    Rao, D. Tripati and Ghosh, Prodipta. 2007. Operational Risk Managementand Quantification: A Study of Indian Banking Sector. Paper presented inSM-116, held at Indian Institute of Management Lucknow, during March 22,2007.

    Recent incident of catastrophic business failuresdue to operational failures and Basel II require-ment of capital charge for operational risk haveincreased the awareness about operational risk.Yet it has also sparked a debate about quantifi-cation of operational risk The present study fo-cuses on the present status of operational riskmanagement in Indian banking industry. The keyfindings are the prime motivators for a better op-erational management for Indian banks go be-yond regulatory compliances and operationalrisk. However, the banks suffer from a host of

    limitiations and constraints in implementing asound operational risk management system.While most of the banks are comfortable in thestage of risk identification and, to some extent,data collection and reporting, in most casesthey are not competitive enough as they lackin risk transfer and quantification of opera-tional risk. There are significant scope for opti-mization which will add to the risk visibility ofthe organization as well will directly improvethe bottom- line by reducing regulatory capitaland over-all cost of operations.

    also alternatively interpret our empirical resultsin the light of an alternative theoretical frame-work, namely, the post-Keynesian approach thatembeds liquidity preference of intermediariesas well as non-financial firms’ behaviour andtheir interrelationship, financial institutionalstructure and central bank policy as importantdeterminants of the provision of credit andhence investment.

    CASES

    The case discusses the interpretation of marketresearch data collected from variousstakeholders, namely consumers, traders andfarmers for establishing market for perishableagricultural comodities. Based on the salient

    conclusions emanating from market researchexercise, the case analyzes how to use theseresults in designing the operational structureof the market, namely Apna Bazaar?

    Kapoor, Sanjeev, Jankiraman, M. and Ali, Jabir. 2007. ApnaBazar (D): Results from Market Research IIML Case Series No. 2007/10

  • Kapoor, Sanjeev, Jankiraman, M. and Ali, Jabir. 2007.Apna Bazaar (E): Operational Design of the Market IIML CaseSeries No. 2007/11

    Based on the all inputs from variousstakeholders of Apna Bazar collected throughprimary and secondary research, the presentcase conceptualize the modified design of thealready constructed market structure to resolvethe various decisions originally initiated by theDirector, KUMP. It provides logical allocation

    Kapoor, Sanjeev, Jankiraman, M. and Ali, Jabir. 2007. ApnaBazaar (F): Financial Feasibility of Modified Design of theMarket. IIML Case Series No. 2007/12

    The case underlines the importance of detailedfinancial analysis for implementing themodified lay out of the market. It answers themost pertinent concern whether theoperationalization of the market as per newdesign would recover its variable cost of

    of shops for various comodities in the market. Italso proposes various facilities to undertake thetrading and buying activities of variousperishable and non-perishable comodities. Thiscase also invokes discussion on various measuresrequired to promote the new market among itsstakeholders.

    operations? Based on the various assumptions,the case performs a ten years financial analysisof the proposed Apna Bazar design. It alsohighlights the need to do sensitivity analysis offinancial projections of Apna Bazar based onsome identified key variables.

    Mishra, A.K. 2007. Bartronics India Limited . IIML Case Series No. 2007/08.

    Bartronics India Limited, made a foray into thefield of Automatic Identification & Data Capture(AIDC) solutions by building on its strengths inBar Coding and Smart Card technology. Todaythe company has a good knowledge base ofproducts, technologies, implementation skillsand understanding of the market place and isa dominant player in the domestic markets. Thecompany is envisaging a 32.5 crore

    expansionplan. To part finance the expansion, thecompany entered the capital market onDecember 20, 2006 with an initial public offerof 65 lakh equity shares through the bookbuilding process. Its price band was fixed at Rs63-75. The issue closed on December 24 . Thecase talks about the justification of the priceband proposed by the company.

  • PANEL MEMBER

    The seminar focused on the major gaps &problem areas related to employability of freshgarduates, training needs & infrastructure ofacademic institutes and deliberated onapproaches that industry & academic institutescan take to address these issues.

    TECHNICAL SESSION

    TRAINING PROGRAMME

    MEMBERSHIP NOMINATION

    Dr. N. K. Gupta, as an outside expert, hasbeen co-opted as member by the AcademicCouncil, Maharishi Dayanand University,

    Rohtak for a period of two years w.e.f January14, 2007.

    Prof. Punam Sahgal was invited as a pan-elist for the Theme on: ‘Institute Perspec-tive ‘ in the Seminar on ‘Industry- InstitutePartnership: Bridging the Gap ‘ by CII West-ern UP Council on March 09, 2007 at Noida.

    Dr. N. K. Gupta has also been offered to Chaira Technical Session at the Diamond JubileeConference of the Indian CommerceAssociationton (ICA) being held at OsmaniaUniversity, Hyderabad. Dr. Gupta’s name was

    unanimously approved by the General bodyof ICA in its Annual General Meeting held onDecember 30th , 2006 at Visakhapatnam(atthe time of the 59th All India Conference).

    Mr. Dharmendra Singh has attendedtraining programme on ICSSR/NASSDOC‘Information Resource Management for Social

    Scientists in Emerging Knowledge Era’. inGiri Institute of Development Studies(GIDS)Lucknow, during Feb. 13-15, 2007.

    ASSIGNMENT

    Mr. Shantanu Ganguly was invited bySchool of Social Sciences, Jawahar LalUniversity(JNU), New Delhi to develop twocourse modules on “ Computer Networking”and “Human Communication Systems” under

    the Professional Development program onPartiicipatory Adult Learning Documentationand Information Networking (PADLIN) sup-ported by UGC, UNESCO, ICSSR and NationalLiteracy Mission.

    Prof. Jitendra K. Das delivered the Key noteAddress in the International Confereon “BrandIndia and Global Business Initiatives” on March23, 2007 organized by GGS Indraprastha

    KEYNOTE ADDRESS/ TALK DELIVERED

    University, New Delhi and Jagannath Instituteof Management, New Delhi at SCOPE, CGOComplex, New Delhi during March 23-24,2007.

  • Mr. Shantanu Ganguly was also invited byNISCAIR ( formely known as INSDOC ) to takespecial classes on “Marketing of InformationProducts and Services with special reference toLibrary and Information Centers” on March 23,2007.

    Mr. Shantanu Ganguly was invited as a Keyresource person from “Indian Science Commu-nication Society, Lucknow” in the workshopentitled “ The Advanced Level workshop on Sci-ence Journalism March 23-28 , 2007” . This work-shop was sponsered by National Science andTechnology Communication, Department ofScience and Technology, Government of India. Mr. Sanjay S. Degloorkar was invited as a

    key resource person from “ Indian ScienceCommunication Society, Lucknow” in theworkshop entitled “The Advanced Levelworkshop on Science Journalism March 23-28, 2007” .

  • IIML in International Media

  • METAMORPHOSIS: A Journal of Management Research

    Volume 5, Number 2 of our bi-annual, peer-reviewedjournal METAMORPHOSIS- A Journal of ManagementResearch was released last month.

    Highlights of the Issue

    The current issue is a Special Issue on thetheme of Public - Private Partnerships: Issuesand Strategies. The issue chiefly discusses thenecessity of effective coordination betweenprivate and public sectors for development of

    basic infrastructure, services, agriculture for ruralprosperity, etc. to sustain the current growth ratesand, at the same time, take care of expectations ofcitizens.

    Citizen-Led Participatory E-Governance Initiatives: An Architectural Perspective

    This paper talks about existing Information andCommunication Technology (ICT) initiatives inIndia and calls for creation of a “demand-driven,citizen-led ICT initiative for the rural sector.”Authors discuss a posssible process related to

    Harekrishna Mishra and B.N. Hiremathe-Governanve architeture, leading to sustainableinformation system planning and implementationstrategies. They also narrate a case which supportsthis view of e-governance architecture for scale-up.

    Khetra Mohan Mohapatra

    Optimal Utilization and Sustainable Development of Common Property ResourcesThroughPrivate-Public Participation: Reference To Rural India

    The author talks about how Common PropertyResources (CPRs) are now considered asemployment-income generating social assetsand how sustainable development of theseresources is necessary to maintain ecologicalbalance and minimize environmental hazards.

    The author attempts to provide an analyticalmodel for managing CPRs and suggests for theformation of a three-tier CPR managementorganization in which public and private partiescan actively participate in decision makingtowards growth and development of CPRs.

    VeerashekharappaPublic and Private Participation: In Provision of Sanitation Services

    Inadequacy and poor quality of drinking waterand sanitation facilities in India are discussed.The author tries to investigate how and towhat extent, a paradigm shift has taken place

    in the sharing of costs by the community inproviding potable water and environmentalsanitation through user charges.

    Spiritual Underpinnings of Effective Collaborations in Public-Private Partnership

    The paper aims to look at possible spiritualdimension to collaboration, starting withindividuals but scaling up to span a wholeorganization. The author goes on to say that apatient, long-term view that needs to be taken

    N. Narayananby a spiritually-based PPP approach can proveultimately beneficial for all concerned becauseof excellent possibilities of new, creative,breakthrough solutions, as a result of synergiesfrom merits in opposition that they are based on.

    THE CONTRIBUTIONS

  • MANAGEMENT DEVELOPMENTPROGRAMMES

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    LucknowMay 14-16, 2007

    Risk Management for Banks and Financial Institutions

    Prof. M Jayadev

    FORTHCOMING MANAGEMENTDEVEOPMENT PROGRAMMES

    Programme Director(s) Venue & Duration

    Agriculture Project Management

    LucknowMay 2-4, 2007

    Name of the ProgrammeS.NO

    2. Prof. Kriti Bardhan Gupta &Prof. Sanjeev Kapoor

    1.

  • CAMPUS EVENT

    21st Convocation of IIML

    IIM Lucknow hosted its 21st convocation on17th February. Mr. Kishore Biyani, Future GroupCEO and MD (Pantaloon Retail India Limited)was the Chief Guest. The torch-bearer of the In-dian organized retail industry Mr. KishoreBiyani who is often referred to as the ‘undis-puted King of organized retail’ congratulatedthe students and wished them all the best.

    Adressing the business students Mr. D.S.Brar,Chairman, Board of Governors, IIML. Heawarded diplomas to the students of PGP,ABM and Fellow programmes.

    In the 21st convocation 282 students wereawarded their diplomas. 264 students in the21st batch of Post Graduate Programme and14 students in the second batch of IIML’s inno-vative Post Graduate Programme in Agri-busi-ness Management and 3 students in the FellowProgramme. For the first time, one student fromthe patner institute was conferred a PGP Di-ploma under the International Exchange pro-gram at the convocation.

    Future Group CEO Mr. KIshore Biyani,speaking on the occassion of 21st IIMLucknow Convocation.

    Mr. Kishore Biyani inaugurating the 21st Convoca-tion of IIM, Lucknow.

  • IIM Lucknow completed with its placementprocedure on 8th March 2007. The Institute suc-cessfully placed all its 278 graduating studentsthis year. There were 554 offers made to 278students, including 28 International offers.Thisyear also saw the second Agribusiness Man-agement Batch passing out with flyingcolours.

    Dr. Devi Singh, Director IIM, Lucknow along with the Chief Guest Mr. Kishore Biyani Viewing theexhibition , ‘Glimpses of IIML 2006’ .

    .

    Amongst girls, Pranshu Gupta, a PGP student,bagged the “Best Girl Student” award. AnushaJain won the Bizkool Medal for being the beststudent in Information Technology.

    Gautam Motwani was awarded theChairman’s Gold Medal for securing the firstposition in the Post Graduate Programme atthe 21st convocation. Mukul Aroara of thesame batch was awarded the Director’sMedal for securing the second position.

    Mr. D.S.Brar awarding the diplomas to thestudents.

    Dr. Devi Singh, Director, IIM, Lucknow listingthe achievments of the Institute.

    Medal Winners of IIM Lucknow (2005-07)batch

  • FROM THE PRESS

    • Mr. Kishore Biyani, Group CEO of FutureGroup, stressed on changing times andtides, of the “Knowledge and creativeeconomy” , Speaking on the occasion of21st convocation of IIM Lucknow.

    IIM-Lucknow director Dr. Devi Singh saidthe institute successfully placed all its 278graduating students this year”. Therewere 554 offers made to 278 studentsincluding 28 international offers” .

    [Excerpts from The Indian Express( ExpressNews Service), Lucknow, February17, 2007, pg.#01.]

    • “Human needs have to be taken into ac-count and one has not to be afraid ofmaking mistakes, though the mistakeshave to be backed up with real plan” ,These were the words of Future GroupCEO Kishore Biyani, who was the chiefGuest at the 21st convocation of IIMLucknow.

    IIM Lucknow Director Dr. Devi Singhwhile listing the achievements of the in-stitute said, “ As managers of the futureit is critical to manage yourself. Unless amanager reaches a level of excellenceand effectiveness that sets him apartfrom others, he will be merely be a facein the crowd”.

    Speaking on the occassion of 21st IIMLucknow convocation Mr. Biyani said, “The world is changing every minuteand you can’t learn just from case stud-ies. Business models should be based onthe future, not in the past”.

    “India is growing at a rapid pace and evenNRIs and foreign entrepreneurs are set-ting up shop here. It will be quite satisfy-ing to stay on and contribute in thecountry’s progress”, said GautamMotwani, the gold medalist topper.

    Brain drain may just be passe as concept.On the final day at the Indian Institute ofManagement campus here, several top-pers said they want to stay put to enjoythe ride with the emerging India.

    APPOINTMENT

    Mr. Ravinder Kumar has joined the Institute onApril 02, 2007 as Administrative Officer on freshappointment.

    Prior to joining the Institute, He was working inDoordarshan Maintenance Centre, Ministry of

    I& B, Govt. of India. His place of posting was Pilaniin Rajasthan. He has done MBA from IGNOU, NewDelhi. He has a working experience of eleven years.

    Addressing the students , Mr. D.S.Brar(Chairman of the Board of Governorsand IIML society) said , it was necessaryto dream, aspire and measure one’s suc-cess not by wealth and fame but by howsuccessfully one had solved his prob-lems.

    [Excerpts from The Pioneer, Lucknow,February 18, 2007, pg.#03.]

    • Rewrite, Rules, Retain values, Learn, Un-learn , Relearn which also happens to bethe corporate credo of Future Group ofwhich Biyani is the CEO. Speaking as thechief guest at the 21st Annual Convoca-tion of the institute here, he advised the

  • • “The days of Knowledge economy arelimited. The future would be of creativeeconomy which will require design man-agement based micro-innovations andscenario planning. Rules will have to bere-written while retaining values. So startunlearning fast what you have learnthere in B-school and re-learn the man-tras which will govern the future busi-ness world. These words of Kishore Biyani,Future Group CEO and Pantaloon Reatail

    The Director IIML, Dr. Devi Singh, whilepresenting the annual report, said IIM-Lgave scholarships to 86 meritorious butneedy students in 2006-07. He also in-formed that IIM Library would soon bebe equipped with e-access and smartcard access system.

    [Excerpts from The Times of India,Lucknow,February 18, 2007, pg. #03.]

    We emphasise on ‘ global citizenry’ ofour students and all our students will beas much at home in India as anywhereacross the world,” said Dr. Devi Singh,director, IIM Lucknow.

    This year , IIM Lucknow hosted many stu-dents from the partner institutions inFrance, Denmark, Spain, Belgium, andSweden. For the first time, one studentfrom the partner institute was conferreda PGP Diploma under the InternationalExchange Program at the 21st convoca-tion of IIM Lucknow.

    [Excerpts from The Tribune, New Delhi, March 21, 2007, pg.#03.]

    The Six talented students of IIMLucknow graduating batch seem to beinspired with Michelango Buonarroti’squote, “The greatest danger for most ofus is not that our aim is too high and wemiss it, but that it’s too low and we reachit”. All six, who have chosen to work inconsulting firms, said that winning med-als and being singled out for special treat-ment only inspired them further.

    [Excerpts from The Hindustan Times( HTLucknow Live), Lucknow, February 18,2007, pg.#01.]

    Prof. Devi Singh also gave an overviewof the progress made by IIM Lucknow invarious departments over the last year.This year, IIM-L had 21 students from itspartner institutes in Belgium, Denmark,France, Germany and Switzerland, on itscampus. As part of student exchange, 49students from IIM-L visited partner insti-tutes with whom IIM has entered intoacademic tie-ups.

    management students to utilize the“right side” of the brain more.

    India Limited left 284 students of IIMLucknow stunned. But the next momentthere was thunderous applause as Mr.Biyani explained that business scenariois changing fast and managers wouldhave to continuosly introspect, unlearnand relearn to keep pace with the transformation.

  • [Excerpts from Our Bureau,Lucknow]

    [Excerpts from The HindustanTimes, HT Live]

    • Prof. Devashish Das Gupta, a facultyof IIM-L said that Retailing is the larg-est industry in India and second larg-est employer after Agriculture,Prof. Devashish Das Gupta expressed

    these views while speaking at a seminar on ‘Organized retailing in India: Issues andcocerns’ held by Commerce Department,Lucknow University.

  • 9. Karamchedu, Raj. 2005. It’s not about thetechnology: developing the craft of think-ing for a high technology corporation. Ber-lin: Springer: 212p.

    10. Assael, Henry. 2006. Consumer behaviourand marketing action. Ohio: Thomson:718p.

    [ Note:More books/reports can be accessed at http://192.168.1.13/ca1006.pdf ]

    7. Charan, Ram. 2007. Know-how: the 8 skillsthat seperate people who can perform fromthose who don’t. New York: Crown Busi-ness: 290p.

    8. Tripathi, Dwijendra.2007. The ConciseOxford history of Indian Business. NewDelhi: OUP: 265p.

    GYANODAYA - RECENT ARRIVALS

    1. Stickney, Clyde P .2007. Financial a count-ing: an introduction to concepts, methodsand users. Mason: Thompson: 845p.

    2. Ross, Ivan A. 2005. Medicinal plant of theworld: chemical constituents, traditionaland modern medicinal uses. New Jersey:Human Press: 633p.

    3. Einspruch, Eric L. 2004. Next steps withSPSS.New Delhi: Sage:73p.

    4. Mukherjee, Mridula. 2005. ColonializingAgriculture: the myth of Punjabexceptionalism. New Delhi: Sage: 209p.

    5. Subroto, Bagchi. 2006. The High-Perfor-mance entrepreneur: performance entrepre-neur in today’s world. New Delhi: PenguinIndia: 244p.

    6. Cullet, Philippe. 2005. Intellectual prope-rty protection and sustainable develop-ment. New Delhi: LexusNexis: 462p.