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2017 Chief Information Officer Leadership Forum TUESDAY, DECEMBER 12, 2017 | ATLANTA

2017 Chief Information Officer - Argyle · 12/12/2017  · advice and support when you need it most. Our solutions manage your entire enterprise. They travel with you whenever they’re

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Page 1: 2017 Chief Information Officer - Argyle · 12/12/2017  · advice and support when you need it most. Our solutions manage your entire enterprise. They travel with you whenever they’re

2017 Chief Information Officer Leadership Forum

Tuesday, december 12, 2017 | aTlanTa

Page 2: 2017 Chief Information Officer - Argyle · 12/12/2017  · advice and support when you need it most. Our solutions manage your entire enterprise. They travel with you whenever they’re

adminisTraTive noTes

securityPlease wear your name badge at all times during the meeting.

Please do not leave your personal belongings unattended in the meeting rooms.

Argyle Executive Forum will not be responsible for items left in the rooms.

mobile devicesPlease do not allow any mobile device to disrupt the meeting while in session.

All devices should be on silent mode.

conversationPlease use areas outside of the ballroom to converse when the meeting is in session.

smokingPlease note that smoking is not permitted in the meeting venue.

The content of this program and the attendee list remain the sole property of Argyle Executive Forum and may not be rented, sold, or given to any outside party or used to market or promote any other meeting. Any such unauthorized distribution represents theft of property for which Argyle Executive Forum will pursue any and all appropriate legal remedies.

Speaker Materials are available upon request, pending availability.

Page 3: 2017 Chief Information Officer - Argyle · 12/12/2017  · advice and support when you need it most. Our solutions manage your entire enterprise. They travel with you whenever they’re
Page 4: 2017 Chief Information Officer - Argyle · 12/12/2017  · advice and support when you need it most. Our solutions manage your entire enterprise. They travel with you whenever they’re
Page 5: 2017 Chief Information Officer - Argyle · 12/12/2017  · advice and support when you need it most. Our solutions manage your entire enterprise. They travel with you whenever they’re
Page 6: 2017 Chief Information Officer - Argyle · 12/12/2017  · advice and support when you need it most. Our solutions manage your entire enterprise. They travel with you whenever they’re
Page 7: 2017 Chief Information Officer - Argyle · 12/12/2017  · advice and support when you need it most. Our solutions manage your entire enterprise. They travel with you whenever they’re
Page 8: 2017 Chief Information Officer - Argyle · 12/12/2017  · advice and support when you need it most. Our solutions manage your entire enterprise. They travel with you whenever they’re

agenda

2017 Chief Information Officer Leadership Forum (Atlanta)

Tuesday, december 12, 2017 | 8:00am – 4:30pm

8:00am – 9:00am

Breakfast

9:00am – 9:10am

opening remarks by argyle HosT

Katherine FithenFormer Chief Privacy Officer The Coca-Cola Company

9:10am – 9:15am

session inTroducTion feaTuring sage

Mark PerryStrategic Account ManagerSage

Page 9: 2017 Chief Information Officer - Argyle · 12/12/2017  · advice and support when you need it most. Our solutions manage your entire enterprise. They travel with you whenever they’re

agenda

9:15am – 9:50am

keynoTe presenTaTion:

“Atlanta’s Smart City Vision: An Opportunity for Transformation”

Technology impacts every person on the planet and will continue to influence how city leaders best serve residents, visitors and businesses. Atlanta CIO Samir Saini will take you through the journey of building SMARTATL and how Midtown’s smart corridor is setting the stage in this region. His team recognizes the importance of smart cities in driving progressive change and is working to develop a strategy to support the smart city vision. Join Saini as he shares how IoT, big-data analytics, machine learning and AI provide the city with the ability to improve, find patterns and affect key outcomes.

Samir SainiChief Information Officer City of Atlanta Government

9:50am – 10:10am

THougHT leadersHip presenTaTion:

“Boundary Free Data Governance”

What is Data Governance? Establishment of policies and standards, and continuous monitoring of their proper implementation by the members of the governing body of an organization. It is inclusive of the mechanisms required to balance the powers of the members (with the associated accountability), and their primary duty of enhancing the prosperity and viability of the organization.

Topics discussed include:

• What is governance?

• Market trends? What are analysts saying?

• Setting and enforcing policies: what are policies?

• Strategy and business value based governance

Doug HalversonVice President, Life SciencesBackOffice

Page 10: 2017 Chief Information Officer - Argyle · 12/12/2017  · advice and support when you need it most. Our solutions manage your entire enterprise. They travel with you whenever they’re

agenda

10:10am – 10:35am

Networking Break

10:35am – 10:40am

session inTroducTion feaTuring Workday

Ryan EdwardsAccount ExecutiveWorkday

10:40am – 11:25am

panel discussion:

“Navigating the Organization’s Journey throughout Digital Transformation”

Session topics include, but are not limited to:

• Mapping out and utilizing the digital customer journey for your organization

• Determining how your culture will need to shift to support the customer experience

• How to break down digital silos, distributing digital throughout the organization and leadership

• Taking a measured, cohesive approach to paid social’s place in the strategy

• Minimizing costs and maximizing efficiency as a top-tier priority for any C-suite executive

Panelists:Ben GrahamDeputy Chief Information Officer, Public Safety & Justice City of Atlanta Government

Andrew GuzmanVice President & Chief Technology Officer, Americas HCL

Nazmul IslamChief Information Officer (Department of Medicine)University of Alabama at Birmingham

Page 11: 2017 Chief Information Officer - Argyle · 12/12/2017  · advice and support when you need it most. Our solutions manage your entire enterprise. They travel with you whenever they’re

agenda

11:25am – 11:45am

Networking Break

11:45am – 11:50am

session inTroducTion feaTuring ensilo

Ken CarbaughRegional Sales ManagerenSilo

11:50am – 12:30pm

fireside cHaT:

“Security & Privacy – The Partnership”

With the focus on privacy - from consumers to regulators to company boards -- the security technologies and processes to meet those privacy obligations requires a strong partnership. In today’s session, we will talk with Lynn Goodendorf, CISO for Mandarin Hotels, about her partnership with Mandarin’s Chief Privacy Officer.

Featuring:Katherine FithenFormer Chief Privacy Officer The Coca-Cola Company

And

Lynn GoodendorfDirector Information Security (CISO) Mandarin Oriental Hotel Group Americas

Page 12: 2017 Chief Information Officer - Argyle · 12/12/2017  · advice and support when you need it most. Our solutions manage your entire enterprise. They travel with you whenever they’re

agenda

12:30pm – 12:50pm

THougHT leadersHip presenTaTion:

“Leverage blockchain in new ways for business value”

Richard GordonNorth America Blockchain Solution Sales LeaderIBM

12:50pm – 1:50pm

Lunch

Page 13: 2017 Chief Information Officer - Argyle · 12/12/2017  · advice and support when you need it most. Our solutions manage your entire enterprise. They travel with you whenever they’re

agenda

1:50pm – 2:35pm

panel discussion:

“How Technology Can Fuel Workplace Collaboration”

Session topics include, but are not limited:

• What are the driving factors in tech advancements that are changing how employees and departments collaborate within your organization? Employee population? Open Workspaces? Other factors?

• How are these collaboration methods and tools being integrated globally throughout the company?

• How are these technology advancements creating a more efficient and communicative business environment?

• What are some best practices for controlling costs while delivering centralized provision, monitoring, reliability and a consistent end-to-end user experience?

• What are some best practices for building adoption of new technology, such as collaboration or communications tools?

• How is your organization adapting to attract next-generation talent while also serving today’s savvy customers?

Panelists:Steve ArringtonChief Information Security Officer/Senior Director of SecurityGenesco Inc.

Michael BlacheChief Information Security Officer TaxSlayer

Niel LevoniusSenior Director, Product Marketing 8x8

Stewart WeaverChief Technology Officer Georgia Department of Public Health

2:35pm – 2:50pm

Networking Break

Page 14: 2017 Chief Information Officer - Argyle · 12/12/2017  · advice and support when you need it most. Our solutions manage your entire enterprise. They travel with you whenever they’re

agenda

2:50pm – 3:25pm

keynoTe presenTaTion feaTuring georgia insTiTuTe of TecHnology

Mark HoetingChief Operating Officer & Interim Vice President IT/Chief Information OfficerGeorgia Institute of Technology

And

Jimmy LummisChief Information Security OfficerGeorgia Institute of Technology

3:25pm – 3:30pm

closing remarks by argyle HosT

Katherine FithenFormer Chief Privacy Officer The Coca-Cola Company

3:30pm – 4:30pm

Closing Reception

__________________________________________________________________________________

*Please note, the agenda is subject to change.

The information, views, and opinions expressed by speakers and other participants at our conferences are those of the individual and do not necessarily reflect the views and opinions of Argyle Executive Forum.

Argyle Executive Forum, its directors and officers, do not guarantee that any information provided by a speaker or other participant is accurate or complete and Argyle Executive Forum does not endorse any opinions that may be presented.

Page 15: 2017 Chief Information Officer - Argyle · 12/12/2017  · advice and support when you need it most. Our solutions manage your entire enterprise. They travel with you whenever they’re
Page 16: 2017 Chief Information Officer - Argyle · 12/12/2017  · advice and support when you need it most. Our solutions manage your entire enterprise. They travel with you whenever they’re
Page 17: 2017 Chief Information Officer - Argyle · 12/12/2017  · advice and support when you need it most. Our solutions manage your entire enterprise. They travel with you whenever they’re
Page 18: 2017 Chief Information Officer - Argyle · 12/12/2017  · advice and support when you need it most. Our solutions manage your entire enterprise. They travel with you whenever they’re

*Read Forrester's "Total Economic Impact of Zerto" complete report at www.zerto.com

EXPERIENCE RESILIENCE FOR EVOLVING IT TM Enterprises need business-critical applications and data available at all times. It's non-negotiable. Any amount of downtime can have a devastating effect on the business and its overall brand image. Zerto Virtual Replication provides peace of mind with a simple, flexible BC/DR solution that empowers organizations to innovate with confidence, withstand any IT disaster or change, cut costs, and meet rigorous compliance requirements. In other words, with ZVR, enterprises can add resilience to their IT infrastructure while maintaining business as usual.

Zerto delivers a 3-year ROI of 418%*—Forrester "Total Economic Impact of Zerto"

ZERTO VIRTUAL REPLICATION Protecting CIO Jobs since 2009 • Complete, automated DR, even from Ransomware

• Ensures continuous availability of data, applications

• Meets compliance initiatives with non-disruptivetesting/reporting

• Supports vSphere, Hyper-V, Azure and AWS

• Simple first step to a confident cloud strategy

www.ze r to .com

Page 19: 2017 Chief Information Officer - Argyle · 12/12/2017  · advice and support when you need it most. Our solutions manage your entire enterprise. They travel with you whenever they’re

parTners

Thought leadership spotlight partners

BackOffice Associates is a worldwide leader in information governance and data modernization solutions, focusing on helping customers manage one of their most critical assets – data. Our award-winning products, built on a revolutionary platform, address the needs of busi-ness users seeking to unlock the value of their data assets. Our products and services enable organizations to accelerate growth, gain actionable visibility and reduce risks. Founded in 1996, we have an unparalleled record of success in the most complex data environments across a variety of industries. Customers include many Fortune 1000 companies including Eli Lilly, Kraft and Graybar. BackOffice Associates is a global corporation headquartered in Massachusetts with ad-ditional offices in the U.S., Australia, Canada, Dubai, Germany, India, Italy, Japan, Mexico, New Zealand, Philippines, Singapore, Spain, Switzerland and the U.K.

IBM is a global technology and innovation company. No longer a “hardware, software, services” company, IBM is helping to shape the future of information technology. We deliver a cloud platform and leading cognitive solutions that allows CIOs to reshape the IT and architect the future, accelerate insights and inspire smarter applications and services to take their companies competitively into the next evolution of digital business.

panel partners

8x8, Inc. is the global leader in cloud communications and has transformed more than 45,000 businesses in over 100 countries. 8x8’s Enterprise Communications as-a-Service solution deliv-ers a powerful continuous communications experience from desktop to mobile, and enables companies of all sizes to solve critical business challenges and modernize their communications. 8x8 delivers world-class phone service, contact center solutions, conferencing, collaboration and advanced business analytics. With corporate headquarters in Silicon Valley, 8x8 has built a global footprint with offices and data centers worldwide, including the U.S., U.K., Canada, Romania, Hong Kong and Australia. Visit us at www.8x8.com or connect with 8x8 on LinkedIn, Facebook, Twitter and Google+.

Page 20: 2017 Chief Information Officer - Argyle · 12/12/2017  · advice and support when you need it most. Our solutions manage your entire enterprise. They travel with you whenever they’re

parTners

panel partners

HCL Technologies (HCL) is a leading global IT services company that helps global enterprises re–imagine and transform their businesses through Digital technology transformation. HCL operates out of 32 countries and has consolidated revenues of US$ 6.7 billion, as of December 31, 2016. HCL focuses on providing an integrated portfolio of services underlined by its Mode 1–2–3 growth strategy. Mode 1 encompasses the core services in the areas of Applications, Infrastruc-ture, BPO and Engineering & R&D services, leveraging DRYiCETM Autonomics to transform clients’ business and IT landscape, making them ‘lean’ and ‘agile’. Mode 2 focuses on experience–cen-tric and outcome–oriented services such as Digital and Analytics Services, IoT WorKSTM, Cloud and Security, utilizing DRYiCETM Orchestration to drive business outcomes and enable enterprise digitalization. Mode 3 strategy is ecosystem–driven, creating innovative IP–partnerships to build products and platforms business.

HCL leverages its global network of integrated co-innovation labs, and global delivery capabilities to provide holistic multi–service delivery in key industry verticals including Financial Services, Manufacturing, Telecommunications, Media, Publishing, Entertainment, Retail CPG, Life Sciences Healthcare, Oil & Gas, Energy & Utilities, Travel, Transportation & Logistics and Govern-ment. With 111,092 professionals from diverse nationalities, HCL focuses on creating real value for customers by taking ‘Relationships Beyond the Contract’. For more information, please visit www.hcltech.com

enSilo is a comprehensive endpoint security platform that combines next generation antivirus with post-infection data protection capabilities that can automatically respond to and defeat the most complex infections. The unique platform makes incident response automatic and provides post-infection protection that prevents the theft or ransom of all data even if an endpoint is compromised. enSilo enables forensic teams with evidence of all stopped attacks so remediation can follow the clear-cut evidence without being buried in questionable alerts. enSilo is financially backed by Lightspeed Venture Partners, Rembrandt Venture Partners and Carmel Ventures.

session introduction partners

Page 21: 2017 Chief Information Officer - Argyle · 12/12/2017  · advice and support when you need it most. Our solutions manage your entire enterprise. They travel with you whenever they’re

parTners

session introduction partners

Sage helps drive today’s businesses with a new generation of solutions to manage everything from money to people. Our technology provides live information so you can make fast, informed decisions anytime, anywhere in the world. We champion your causes and provide world-leading advice and support when you need it most. Our solutions manage your entire enterprise. They travel with you whenever they’re needed – in the cloud, on premise, or both. That means staying on top of finances, streamlining your operations, empowering your people, and unleashing the power to reach your goals.

Workday is a leading provider of enterprise cloud applications for finance and human resources. Founded in 2005, Workday delivers financial management, human capital management, and analytics applications designed for the world’s largest companies, educational institutions, and government agencies. Organizations ranging from medium-sized businesses to Fortune 50 enter-prises have selected Workday.

Page 22: 2017 Chief Information Officer - Argyle · 12/12/2017  · advice and support when you need it most. Our solutions manage your entire enterprise. They travel with you whenever they’re

parTners

Deloitte Financial Advisory Services helps clients navigate and resolve crisis, controversy, and transactions, advising them on strategies to mitigate the disruption that naturally occurs when facing these complex matters. Utilizing our specialized forensic skills and investigative toolsets, we help uncover facts in accounting and business records, transforming data into the insight clients need to resolve difficult problems and strengthen compliance and risk programs.

Able to quickly mobilize the broader Deloitte capabilities, we draw upon our global network, deep industry experience, regulatory understanding, and highly specialized skills in dispute consulting to help clients solve tough problems and achieve deeper, more comprehensive insights. In addition, our professionals can provide clarity to in-house and external counsel during the various stages of a business dispute, from case theory development and discovery to expert witness testimony.

We advise clients on ways to mitigate their reputational exposure to global corruption, financial crime, money laundering, terrorist financing, enterprise fraud, cybercrime, supply chain break-downs, and other vulnerabilities. Our professionals anticipate emerging threats through the use of market-leading technology to uncover possibilities that others may fail to find and help clients turn business issues into opportunities for growth, resilience, and long-term advantage. We can help empower clients of all sizes and across all industries to be better, stronger, and more confident, so that they are ready to move ahead and create lasting organizational value. Our solutions include:

• Anti-Money Laundering (AML) and Sanctions Consulting• Business Intelligence Services • Discovery• Forensic Investigations • Litigation and Dispute Consulting

senior supporter partners

Puppet is driving the movement to a world of unconstrained software change. Its revolutionary platform is the industry standard for automating the delivery and operation of the software that powers everything around us. More than 36,000 companies — including more than 75 percent of the Fortune 100 — use Puppet’s open source and commercial solutions to adopt DevOps practic-es, achieve situational awareness and drive software change with confidence. Based in Portland, Oregon, Puppet is a privately held company with more than 525 employees around the world. Learn more at puppet.com.

Page 23: 2017 Chief Information Officer - Argyle · 12/12/2017  · advice and support when you need it most. Our solutions manage your entire enterprise. They travel with you whenever they’re

parTners

senior supporter partners

In today’s always-connected world, businesses need to be available to their customers, prospects and employees 24/7/365. This new world order of uninterrupted technology is a non-negotiable business best practice. To experience downtime of any length of time -- even for a few min-utes -- with data and applications unavailable, puts a business at risk for irreparable harm to its hard-fought brand. Zerto provides Resilience for Evolving IT™ by delivering automated, seamless Business Continuity and Disaster Recovery for vSphere, Hyper-V, Azure and AWS. Zerto Virtual Rep-lication delivers critical application availability in the event of a disaster while creating recovery points (RPO) of seconds and recovery times (RTO) of minutes with continuous replication, with-out the use of snapshots and having no impact on production. This ensures businesses and their customers always have access to critical applications without any IT interruption, downtime or delay. Zerto’s Enterprise Class Edition, part of its award-winning Cloud Continuity Platform™ pro-tects thousands of enterprises worldwide, with the simplest, most reliable BC/DR software solution built to protect applications on any virtualized IT environment, be it public, private or hybrid cloud. Zerto’s proactive approach to recovery gives companies confidence in their ability to withstand any disruption, easily incorporate new technology, and quickly adapt to accommodate evolving IT priorities.

Zerto was founded in 2010 by a team of storage industry veterans. Ziv Kedem, Zerto’s founder and CEO, previously co-founded Kashya (acquired by EMC in 2006). Backed by 83North (formerly Greylock IL), Battery Ventures, Harmony Partners, RTP Ventures and USVP, Zerto is dual- headquartered in Israel and the United States.Learn more at www.zerto.com.

Smart Communications is the only independent company focused 100% on customer conversations for the enterprise, and the only cloud solution ranked as a Leader in Gartner’s Magic Quadrant for CCM. More than 300 global brands – many in the world’s most highly regulat-ed industries – rely on Smart Communications to make multi-channel customer communications more meaningful, while also helping them simplify their processes and operate more efficient-ly. This is what it means to scale the conversation. Smart Communications is headquartered in London and New York and serves its customers from offices located across North America, Europe, and Asia Pacific. The company offers a range of solutions including SmartCOMMTM, SmartDXTM, SmartCORRTM for Salesforce, and SmartCaaSTM for Partners. To learn more, visit smartcommunications.com.

networking partner

Page 24: 2017 Chief Information Officer - Argyle · 12/12/2017  · advice and support when you need it most. Our solutions manage your entire enterprise. They travel with you whenever they’re

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