More than ever...2017 ANNUAL REPORT

Wexner Heritage Village 1151 College Avenue, Columbus, OH 43209 | 614.231.4900 | info@whv.org | whv.org

A message from our Leadership

Wexner Heritage Village 1151 College Avenue, Columbus, OH 43209 | 614.231.4900 | info@whv.org | whv.org

72 million. That’s the projected number of adults—65 and older—who will live in the U.S. by 2030. That’s a staggering 1 in 5 people. Here at Wexner Heritage Village, we’re more committed than ever to providing superior healthcare and housing to seniors. That’s why in 2017 we’re laying out a comprehensive strategic plan that will position us well for this dramatic population growth.

It’s an exciting moment in our 66-year history. It’s a time of transformative change, as we add services and choices outside the nursing home paradigm. In these pages, you’ll see our commitment to creating a financially sustainable organization that will be a dynamic community today, and in years to come.

Sincerely,

David Rosen Gary Rosenstein Mark YalePresident & CEO WHV Board Chair Incoming WHV Board Chair

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Board of DirectorsEX

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Gary RosensteinChairMark YaleTreasurerJoy GonsiorowskiSecretaryGeri EllmanAssistant SecretaryKeith SchussZusman HospiceAdvisory Board ChairEric WasserstromImmediate Past ChairRandall ArndtLifetime DirectorIrving BarkanLifetime DirectorJames BowmanLifetime DirectorTed FisherLifetime DirectorIra KaneDirectorDr. Kurt MalkoffLifetime DirectorJody ScheimanDirector

Steve FiremanGigi FriedJason GeorgeDr. Arnold GoodAmy KlabenDr. Norman SchneidermanAaron ShocketMark UngarJonathan Young

Liz KamletWHH Auxiliary PresidentDr. Esther ChippsShalom House Board ChairRabbi Deborah LeftonBoard of Rabbis Designee

Randall ArndtCo-ChairJames BowmanCo-ChairDr. Kurt MalkoffVice ChairDavid RosenPresidentTom McDermottTreasurer

Geri EllmanSam FriedGary RosensteinAlan Weiler

Dr. Esther ChippsChairMark UngarTreasurer

Mildred BlumenfeldSarah BlumenfeldGeri EllmanEllen GlimcherTerri Greenbaum

Staff

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EXEC

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AFFDavid Rosen

President & CEOTom McDermottChief Financial OfficerChris ChristianSenior Vice President,Real EstateErin KellerSenior Vice President,Clinical Services

Mary Lou BlantonExecutive Director, Creekside at the Village & The Geraldine Schottenstein CottageKatie ColburnDirector of Nursing, Wexner Rehabilitation & Long-Term CareRuth DodgeExecutive Director, Developmental Disability ServicesKim FullertonAdministrator, Wexner Rehabilitation & Long-Term CareScott HieldDirector, Administrative Services

Jennifer Hirsh, MDMedical Director, Zusman HospiceCynthia HuhnExecutive Director, Senior HousingPete HutchinsExecutive Director, Wexner Home Care & Zusman HospiceRabbi Deborah LeftonDirector, Spiritual Care & Resident LifeBruce MartinDirector, Revenue CycleAdrian SolomonidesDirector, Human ResourcesJeff ValloricController

Thank you to our 400+ associates, dedicated to providing superior senior care each and every day.

Expanded care from the name you trust. At WHV, our outstanding reputation is built upon decades of providing superior care for seniors in our community. We’re proud to say that we deliver the same high level of service in each one of our healthcare and residence settings, and we always will.

Client satisfaction rate:

92%and above

Today, our services include:

HEALTHCARE Wexner Home Care – Non-clinical service in the home Wexner Rehabilitation – Short-term, post-hospital therapy and skilled nursing Zusman Hospice – Palliative care in the home or at Zusman House Polster Medical Center – Primary care, lab, radiology and outpatient therapy services Modes Schottenstein Dialysis Pavilion – The Kidney Center of Bexley

RESIDENCES Creekside at the Village – Upscale independent and assisted living The Geraldine Schottenstein Cottage – Memory care assisted living Wexner Heritage House – Residential long-term care Heritage Tower and Bexley Heritage Apartments – Affordable senior housing for adults with limited income Shalom House, Inc. – Program and housing for adults with disabilities

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Here for you now, more than ever.At WHV, we understand that the environment in which a person receives support can be as important as the care itself. It’s why we offer a number of environments for seniors—from upscale and active apartment living to compassionate hospice care.

Where more really is better. Seniors today have choices. At Wexner Heritage Village, we’re proud to give you the kinds of healthcare and housing choices so many seniors like you (or your loved one) demand today. We believe in demonstrating our commitment to seniors—all seniors—by continuing to bring new care and residence options to our community. Our system is seamless, so once you take advantage of one WHV service, you’ll get preferred access to all of them.

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3,000+ referrals into WHV system in 2016

Imagine.

At Wexner Heritage Village, we know the decisions and investments we make today can help paint a dynamic future for seniors in our community. It’s a future that will change the way we all think about living while we age. One that will include you and the ones you love most.

What might it look like? Picture senior living options where your homeownership and healthcare worries are fully managed, so you can focus on what’s most important.Imagine a place where you can live independently, while taking advantage of community life, fine dining, the outdoors, continuing education and the arts. Think of one senior care organization with multiple choices for residential living—from upscale to more affordable, independent to 24-hour assistance, and more. Envision spiritual programming and services accessible from any nursing facility in the city, not just on WHV’s current campus.Visualize multiple generations living, learning and socializing together. If you are currently caring for a loved one, imagine the challenges of caregiving being lifted from your shoulders, so your energy can go back into your relationship.

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Leading the market with more services than ever. The tidal shift in the senior market is no longer looming. It’s here to stay. Today, seniors and their families expect more—a level of healthcare and hospitality previously unimaginable in our industry. Gone are the days of the one-size-fits-all nursing home, as those 70+ require healthcare and housing options to fit them—not the other way around.

We’re ready. At WHV, we stand prepared to meet the needs of all seniors: private payers and the government-subsidized. Those looking to live independently, with home-based support or care that’s 24/7, 365 days-per-year. With so many options, we lead the regional competition with 10 properties and a world of service choices for today and tomorrow.

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Superior care has always been our promise.We’ve got a history of staying ahead of what’s around the corner. It’s that vision that drives us into the future—with a plan to continue providing superior care through healthcare services and exceptional places to age.

Our work today keeps us poised to evolve by:

1.

2.

3.

Creating a positive financial structure from current operations

Building a new set of “age-in” services to improve the quality of life through healthcare

Establishing superior residential spaces that will support an aging population

WHV by the numbers

820K+ staff work hours

375Mminutes of care

THIS YEAR, WE PROVIDED:

$2.2+ million in uncompensated care

Care for clients, ages

24 to 106years-old

550,000 medication

administrations

16,000 hours of dedicated

physician coverage

2017 BUDGET

Total revenue: $33,829,000

Total expenses:

$32,770,000

Net Income:$1,059,000

975 people served per day

LOOKING FORWARD:

2017 By 2025

675 people served per day

Very little cash generated to subsidize low income and new

program seed money

350 low income

$1.5 M in cash generated to subsidize low income and new

program seed money

450 low income

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LEADERSHIP CONTRIBUTORS |

Thank youDrs. Jamie & Steve AllenAlex and Tanya ArshAmerican Electric Power FoundationRandall Arndt & Jeffrey BakerSamuel BakerBattelle Memorial InstituteMichael and Robin BernsteinBoots NutisBarbara and Bill Bonner Family

FoundationTracey and James BowmanColumbus Jewish FederationColumbus Jewish FoundationJennifer & Seth CammeyerEstate of Florence Cabakoff*Tammy and Chris ChristianFamily of Irvin CohenColonial LifeSally Crane and Cary CoxCrane GroupJameson CraneRob and Shannon CraneAri and Ann DesheDavid E. & Lynne DriverChristine & Richard EisensteinGeri EllmanAlice & Robert Estrich Fund

of The Columbus FoundationEstate of Peggy Freed*Estate of Floreyn Freedman*Gigi & Sam FriedMax FriedmanFriends of Shalom House, Inc.Judy GarelAllene N. Gilman* Charitable Trust

- Neil M. Moss, TrusteeEllen GlimcherDeeDee & Herb GlimcherDr. Jack Gold

Michael and Anita GoldbergPat and Eddie GraysonWendy and Ernie GrindstaffJoan GrossShari & Jason GeorgeDenise & Michael GlimcherTrust of James Goodman

(James Finkelstein)Abby & Matthew GrossmanJoy and Michael GonsiorowskiAnita and Jeffrey GrossmanNisha & Mike HammelH.C.S. FoundationDonna & Gordon HeckerHuntington BankIn Christy’s ShoesLarry and Donna JamesKaren & Michael JonesAdam KaplinL Brands FoundationLewin Family/Hamilton Parker

FoundationTom and Nancy LurieEstate of Betty MattlinElizabeth Crane and Richard McKeeCarrie & Andy MadisonDr. Kurt and Leslie MalkoffJon and Karen MeyerNancy & Dr. Terry Meyer and FamilyMorrison Senior LivingKaren and Neil MossNacht Hilbrands Rackoff Families FundNutis Foundation Inc. OPOC.usPharMerica CorporationPNC FoundationDavid and Gayle RosenPaula and Gary RosensteinJake and Linda Rosenzweig

Carol and Julio RussRichard and Esther SalinskyEstate of Lawrence Schaffer*Frederick Scheiman*Jody & Jeffrey ScheimanPatty & Michael SchiffScott SchiffSchoedinger Funeral ServiceSchottenstein Stores CorporationGeraldine SchottensteinThe Melvin Schottenstein FamilyJeri Block & Robert H. Schotten-

steinRhonda & Steven SchottensteinSonia SchottensteinIra SharfinJoyce & Chuck ShenkEstate of Marion Soomsky*Ernest Stern*Seyman and Sadie SternThe Basement DoctorThe Columbus FoundationMarcy & Mark UngarUnited Way of Central OhioUnited Way of New York CityJoan WallickWashington Prime GroupWasserstrom FoundationJennifer & Eric WasserstromMissy & Bob WeilerBobbie & Alan WeilerLeslie and Abigail WexnerSusan WexnerHerb WeylAmy WhartonDonald Yale*Julie & Mark YaleBlanche YoungPamela & Jonathan Young

CHAMPION: 1,000,000+Leslie and Abigail Wexner

CHAIR’S CIRCLE: $100,000-$499,999Columbus Jewish FederationGeraldine Schottenstein

BUILDER: $50,000-$99,999Columbus Jewish Foundation

FOUNDER: $25,000 OR MOREAllene N. Gilman* Charitable Trust -

Neil M. Moss, TrusteeDeeDee and Herb GlimcherEstate of Betty MattlinSchottenstein Stores CorporationSonia SchottensteinThe Basement DoctorAlan & Bobbie Weiler

PRESIDENT’S CIRCLE: $10,000 - $24,999.99Anonymous Barbara & Bill Bonner Family

FoundationIn Christy’s ShoesLewin Family/Hamilton Parker

FoundationDr. Kurt & Leslie MalkoffCarol & Julio RussSteven & Rhonda Schottenstein

LEADER: $5,000 - $9,999.99Randall Arndt & Jeffrey BakerTracey & James BowmanGeri EllmanJoan GrossDavid & Gayle RosenJody & Jeffrey ScheimanPatty & Michael Schiff

We are pleased to recognize these donors whose annual giving or pledged commitment during the five-year campaign has reached or exceeded $5,000.

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The Melvin Schottenstein FamilyChuck & Joyce ShenkEric & Jennifer WasserstromMissy and Bob Weiler

GUARDIAN: $2,500 - $4,999.99Christine & Richard EisensteinJoy & Michael GonsiorowskiPat & Eddie GraysonAbby & Matthew GrossmanEstate of Richard HammondDonna & Gordon HeckerNancy & Terry Meyer and FamilyNacht Hilbrands Rackoff Families

FundOPOC.usJeri Block & Robert H. SchottensteinWashington Prime GroupPamela & Jonathan Young

CHAI CIRCLE: $1,800 - $2,499.99Drs. Jamie & Steve AllenMr. and Mrs. Alex ArshSeth & Jennifer CammeyerDebora & Ira KaneNancy & Tom LurieKaren & Neil MossPaula & Gary Rosenstein

SUSTAINER: $1,000 - $1,799.99BCI Acrylic Bath SystemsBelford Family Charitable FundMarian BurkartTammy & Chris ChristianColumbus Jewish Youth FoundationCommission on Service and VolunteerismAlfred FriedmanMax FriedmanEllen GlimcherLarry GreenesSunnie & Dr. Robert Hallet

Homestead AmericaJewish Community Center

of Greater ColumbusJoyce Factory DirectMacMurray Petersen & ShusterMarcia Miller & Kevin EigelSuzanne & Dr. Norman SchneidermanMaxine SloneSadie & Seyman SternThe Columbus Foundation The GutterShutter CompanyThe Harlem GlobetrottersGeorge VaughanMary & Steve WeilerWexner Heritage Village AuxiliaryHerb WeylDonald Yale*

PATRON: $500 - $999.99Janie BlankSusan & Anselmo BondulichConnie & Marvin BrownGail & Harley CohenKaren & Chris ElzeyJoan EpsteinSheldon FisherMarcia & William GoldbergerShari & James GoldsmithTerri & Ronald GreenbaumJanet HerbstThomas JohnstonKaren & Michael JonesJan KleinFlorence LevitonLPL Financial FoundationMorgan StanleyNationwide FoundationNorthwest Building ResourcesAlyssa Russell (The PJ Library)Richards Building Supply CompanyRobert Rofsky

Linda & Jake RosenzweigCarol SchaferCharles SchottensteinEmily & Keith SchussCarol & Michael SingerSteven Teich & Esther ChippsThe Ritter Golf GroupUnited Way of Central OhioLaura & Adam WeiserNorma WellsWexner Service CorpsKarlene & Steve WeylBlanche & Teme Young

CONTRIBUTOR: $250 - $499.99Battelle Memorial InstituteAvraham & Joy BenatarMartha & Steve BillsTerry BornsteinPhilip BradleyThe Capital V, LLCSharon CohodesDorothy Blank Kahn FundHarriet & John CrawfordBarbara & Philip DerrowMichael Dreiling & Siau-Hsuan ChenVera & Leo DubrovskyHelen FehervaryScott FeuerGina GilbertLynn GoodfleischHamilton Capital ManagementSue HarmonLaurie & Michael HeifnerCynthia HerderickLee HillmanIBM International FoundationRaymond & Pauline Kahn Fund Cari & David KassHarold KistlerJennifer & Brian Lee

Yelena LipskerovaCarrie & Andy MadisonKaren Shore & Jon MeyerNational Filter Media CorporationPauline NewmanAlan & Carol RadnorDebby & Marty RosenthalBonnie & Bill RudnerGinny & Michael SchlonskyAmanda & Joshua SharpeRebecca & Aaron ShocketPauline & Sanford SiegelVinyl Kraft Inc.Megan & Jeffrey WalkerKeith WebsterJohn WilkinWorly Plumbing Supply

FRIEND: $100 - $249.99Rabbis Barbara Abrahamson

& Martin ZinkowBarry & Debbie AdelmanRachel AhroniEmily & Howard AllisonMonika & Samir AroraSylvia & Stanley BaimanMaxine & James BallyNeal BarkanSeth Becker & Janet MeltzerSteven BellDerek Benseler & Ellen MorettiSusan & Bradley BlairJanis BlakeAllen BornsteinPamela & Jeff BorovetzKaren & Charles BosterKenneth BoydLisa BoyerNorma BrodskyLindalee & Barry BrownsteinKathy & Ralph Buckland

* of blessed memory

Building Blocks PediatricsBurgess & Niple, Inc.Ruth & Kenneth BussellJanet CallifAdria & Ira CammeyerRobyn & Bob CanvasserJackie & Ronald CarmenWilliam CarnesLinda CarrollDaniel ChanceyWilliam ChernyHelen & Albert ChodoshJoseph CiminelloClarus PartnersCrane GroupYvonne DanielsBetty DavidMarshall DavidThomas DeffinaShelly & Al DembeWendy & Dr. Martin DerrowMarah & John DerzonSusie & Jon DiamondAnne DurellDavid EpsteinKim (The Farmer Family)Jordan Finegold & Amy KlabenGoldie & Henry FisherMary Jo & James FisherCarol & Jeff FolkerthSharon & Robert FoosLisa & Matt FreedmanAnita & Bruce FreimarkCharlotte & Chad FriedmanHarold GarnesDolores GelfandGary GiannamoreLou Ann & Tony GiedlinskiMichael & Regina GilbertAudrey & Ted GinsbergGlenmar Food Ventures LLCMargarita GlennArnold Good & Lisa NewmarkPaul GoodofVanessa & Sean GouhinHarriet GrailDr. Jack Gold & Jeff Griss

Carol GroganAndrew & Shylee GrossmanMary GutmannRuth GuznerElaine HaidtPam HarnettFrank HarringtonDiane & James HermannMichael HerschlerBarbara & Alven HerstigRachel & Mark HillmanLisa & Alan HinsonJennifer HirshDrs. Leslie & Seth HoffmanThomas HolzerMary & Tim HopmannChristine & Allen HoukMichael HummelKathy & Steve JanowitzThe Johnson Family’s Diamond CellarDorothy & Otto JuelichAudrey & Fred KapetanskyDrs. Helga & Marvin KaplanMichele & Bill KatzSharon & Hollis KeelsBarbara KeilVictor KetchamWalter Klarin*Linda KlaymanThomas KnapkeMark & Dr. Sheri KnepelDalia & Jeff KoppesMark KrauszGoldie KrivosheySandra Krosner-MartinCathy LanningMary LazarusShauna & Mike LehmanKori LessingMarilyn & Alan LevensonNancy LevineBarbara LewisPamela LeyAlbina & Leonid LidermanJayne & Larry LiffLarry Linsey & Margaret FurlongMonica Lott

Mandelkorn Foundation Bertha MartinSusan & Richard MartinJen & Rob MasonTom Maxwell (The Men’s Auxiliary

at Post 4591)Connie & Joel MayersonJessica McCarthyCarolyn & John McKinleyJane & Doug McMillanMr. and Mrs. Shlomo MeirsonEthel MeizlishSylvia Mellman*Sandra Mendel FurmanMr. and Mrs. Karon MertensPam & James MetsNancy & Dr. Bruce MeyerDebbie & Jeff MeyerNancy & Dr. Terry MeyerMicro Center Distribution CenterBeatrice MindlinJohn Mooney & FamilyDebbie MulcahyJayne & Rick NathansAmy & David NathansonRebecca NyeElsie OppenheimerOwens Corning Science & TechnologyBetty PalestrantRon & Ann PizzutiMarsha & Bob PolsterJane & Thomas PrunteRadico, Inc.Kara & Scott RazekCarol RicksMary Lou & Donald RitterWendy RobertsPhyllis & Morrie RosenMaya RothchildShelley SamuelsDonna & John SantisiMarcy & Jonathan SchaffirSchoedinger Funeral ServiceLinda & Howard SchottensteinLenore SchottensteinLaura & Ron SchulmanJoshua Seidemann

Elise ShapiroNorma & John ShermanCarol Shkolnik & Andy MeyersElinor & Robert ShookEleanor & Harold ShufroMargaret & Kent SimmonsNatalie SinicropeRobin SissonMarilyn SkilkenDavid SmallAlison SmithSheila & Gene SmithIda SmithRuth & Joe SnidermanMarlee & Rick SnowdonBarara & Ronald SolomonSam SolomonCynthia SouthernErnest Stern*Estate of Lillian StroussChristie & Gregg TenserThe Religious School at Temple Israel

& Agudas AchimTracy ThienReymundo ThompsonRosalie TiemanDebbie & Ken TilleryTheresa ToddAudrey & Brian TuckermanConnie & Craig TuckermanJudy & Steve TuckermanLazar Viner & Viktoria NovikovaClaudia & Blane WalterValerie & Chris WashingtonLeslie WasserstromRonald WasserstromBarbara & Lester WeinbergLinda WeinribPaul Weiss & Ruth WeinribBeverly WhiteKathi & Barry WolinetzNorman WoodsLisa & Stephen WrightYacht & Racquet Club of Boca Raton

- ”I””BuildingZidel Dental Group

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PERMANENT FUNDS | A special thanks to those who have established permanent funds for the benefit of Wexner Heritage Village

IN-KIND CONTRIBUTORS | Gifts-in-kind with a donor-declared value of $100 and over.

Auxiliary of Wexner Heritage House Endowment Fund*Ruth & Irving Barkan Endowment Fund*Nancy P. Bramlage Memorial Endowment Fund*Myrna & William Brandwein Endowment Fund*John & Elizabeth Boutselis Endowment FundHarry, Leah, & Ida Cabakoff Lecture Series

Endowment Fund*Cammeyer Family Love & Hugs Program Fund

for Zusman HospiceChristy’s Fund of Zusman HospiceSharon Kahn Cohodes Endowment Fund*Murray & Jill Davis Family Endowment Fund

for Shalom House*Laura Dworkin Memorial Endowment Fund

for Spiritual Life*Anita & Harold Eisenstein Endowment Fund*Frank Forchheimer Endowment Fund*Sam Friedman FundFriends of Shalom House*Claire Galan Special Care Activities Fund*Robert A. Glick Endowment Fund*Robert A. Glick Jewish Hospice Fund*Glimcher Family Endowment Fund

for Shalom HouseMartin & Leah Godofsky Endowment Fund*Phoebe Gold Memorial Endowment Fund for

Zusman Hospice*Eva Goldston Memorial Endowment Fund for

Zusman Hospice*Sandy & Bonnie Goldston Endowment Fund

Robyn Grossman Memorial Fund for Hospice Education

Charlotte & Ben Kahn Sensory-Impaired Endowment Fund*

Dorothy Blank Kahn Endowment Fund*Raymond & Pauline Kahn Fund

for Zusman Hospice*Martin & Fran Kopp Endowment Fund*Harriet & Harold Korn Fund*Levy Wheelchair FundLewin Family/Hamilton Parker Company

Foundation Endowment Fund*Lillie and Henry Lewin Endowment Fund*Lottie C. Lieberman Endowment FundBen Mandelkorn Fund*Moritz Mayer Endowment Fund*Jeff & Debra Meyer Family Endowment FundFrank & Boots Nutis Endowment Fund*Mollie B. Nutis Linen Shower Endowment Fund*Roslyn F. Pariser Geriatric Endowment Fund*Belle Pearson Memorial Scholarship Fund*Polster Dental/Medical Center FundElli Pommer Testamentary Endowment FundDaniel Robins Endowment FundStanton & Linda Robins Endowment FundLouis Robins Memorial Endowment Fund*Al Rosen Art FundRosenfeld Family Endowment Fund*Mildred & George Rosenberger Fund*

Beatrice & David Roth Endowment Fund*Jeanette Rubin Endowment Fund*Schecter Alzheimer’s FundSadie Schottenstein Music Fund*Saul Schottenstein Center for Jewish Life

Endowment FundShalom House Endowment Fund*Shalom House Residents’ Gift Fund*Morris & Fannie Skilken Family Endowment FundBetty & Charles Talis Endowment Fund*Louis & Sadie Thall Memorial FundCarol & Norman Traeger Endowment Fund*Joan Wallick Jewish Hospice Endowment Fund*Joan Wallick WHV Endowment Fund*Wasserstrom Foundation Endowment FundHarvey P. Weiner Endowment FundRuth I. & Abraham B. Weinfeld Endowment Fund*Bella & Harry Wexner Endowment FundLeslie & Abigail Wexner Endowment FundWexner Heritage House General Endowment FundWHV Foundation Endowment FundAbe A. Wolman Memorial Fund*Dr. Earl Yaillen Endowment Fund for Shalom House*Barry Zacks Memorial Fund*Zelkowitz Family Foundation: Elliot Weiner & Ruth

Kanter Endowment Fund*

*of the Columbus Jewish Foundation

Brown, Mark and KarenCarroll, Roger and Marantz, SusanDobkin, Sara

Freeman, SusanFrost Brown Todd LLCGeorge, Jason and Shari

Kravitz-Sheppard, ElaineWilliams, Staci

In Judaism, we are taught the prayer, the Shema: to serve God with all our heart, with all our mind, with all our soul. “Let these matters that I command you today be upon your heart. Teach them to your children and speak of them while you sit in your home, while you walk on the way, when you retire and when you arise.” We keep the words of Shema in our minds as we serve with an open heart at Wexner Heritage Village.

A WORD FROM RABBI DEBBIE LEFTON: