Sam AbrahamsonKaytie BaltesKaye BergstromSharon CallinanGrace ChildSteve Dibble

Mary Duff y*Grace EhlersWendy Koenen*Kathy Learst*Sharon Lossing*Alyssa Lucas

Nadine Petersen*Nancy Rodgers*Carol Smith Ken Williams*

Anita Allen Gary Bradford Jill Franklin Chris Goulet

Margit McNallanJan Petit*Judy Pfannenstein*John Ryder*

Paulette Taff e*George Wishy*

Carole Humphrys*(First volunteer to achieve 3000 hours of service)

Gary AbrahamsonMuna Aden*Sharon Ahrens Kemi Awoyinka*John BeckerAllen Bergstedt*Suzanne Blankenberg*Rhonda BlizelVickie Borgen Tiff any Bui*Pamela Bushman*Pamela Cates*Bev ChristianDylan Clausen*Pat Cook*Ken Craft*Janice Disch*William DrewDaniel DuCaitlin Enge*Karina EriksonPatty GilmoreDiane Hall*Adna Hassan*Fariza Hassan Nikki HeinenMisha Henin*Teresa Hirst*

Marilyn HiscockTora Husar*Henna Hussain*Shamily JadhavMatthew JeonJoni Jongquist*Nicholas KayeBrianna Khieu*Parisa King*Sophie Kloncz*Christopher Kwon*Emma Landers*Roxanne Lindquist*Nancy Loehr*Susan Mack*Alex Marihart*Amulya Maripally*Holly Martini*Michelle Merrick*Dianne MillerMary Ann MorinBob MunsonSandy MunsonJulia NgepJessica NhanPatty Otten*Vishwa Patel*Abby Peterson*Tina Pountney

Sadhika Prabhu*Jayashree RamanujanKayla Robertson*Gary Ross*Chuck RydquistSharol RydquistArhan Salunke*Aditya Satish*Mark SchmittAnanya ShahLinsy SharpBrianna Sheridan*Wesley Shirola*Marali Singaraju*Sivan Sanjuktha*Felicia Smith*Jim Steil*Elaine StindtMackenzie Swanson*Ana Taylor*Anika TellaBarb ThorsenJim WagnerSteve Ward*Michelle Weser*Dheera Yalamanchili*George Zhu

100+

500+

1000+

3000+

©2017 Maple Grove Hospital_MGH16055 4/17

2016 Service Milestones

Martha Skinner Sheila Enestvedt* Don Swanson*

Pins awarded Volunteer Appreciation Week, 2017

1500+

2016 2016 GLANCEat a

* Met this milestone in 2017 and will receive a milestone pin.

Who are Our Volunteers? › 74% Female

› 26% Male

› Oldest: 88

› Youngest: 14

› Average Age: 31

› Most new volunteers in 2016: June (50)

› Most applicants in 2016: December (43)

› Most active volunteers in 2016: October (488)

Contribution and Value of Time › 27,602.67 total hours of service

› Volunteer hours are valued at $695,587.28 of in-kind contribution for 2016. (Independent Sector values volunteer time at $25.20 per hour.)

2016 in Numbers603 People volunteered at MGH at some point

278 New volunteers

474 Applications submitted (February 2015 – 2016)

Volunteers serve in 22 different departments and fulfill 32 different volunteer positions.

New Tasks in 2016 › NICU Sibling Support Group – assist Child & Family

Life Specialist with group activities for siblings of babies in the NICU.

› Linen Auditor – audit linen deliveries against linen orders, ensuring accuracy in linen counts and financials.

› Volunteer Orientation Facilitators – lead orientation for new volunteers in both morning and afternoon sessions.

› Lead Volunteer – adult volunteers who support fellow team members on nights and weekends with things such as using Vocera, connecting with a trainer, trouble shooting badge issues, etc.

What Our Volunteers Say About Volunteering at Maple Grove Hospital

We came on board shortly after the hospital opened, and we felt the love and appreciation for what we did right away. Helping our local

hospital be the best it can be, is such an empowering experience. We have great support from the top down and always, always feel

that our jobs are important. “

“I had come to Maple Grove Hospital for a procedure that required a short stay. I felt comfortable and had a warm feeling about a hospital,

(something) I had not felt before. I saw an organization that used volunteers; I never thought about volunteering but thought I would

give it a try. I found many areas that I could volunteer in.”

“MGH is a wonderful place to volunteer. There are many opportunities for me to use my skills and strengths to assist team members and

customers, and really make a difference. I think what keeps me coming back starts with the fundamental vision and mission of MGH. As a

volunteer, to be able to support and impact healthcare the way it ought to be, is meaningful to the customers, team members, and me.”

“I was looking for an opportunity to serve the community, make new friends and help others. I recalled my wonderful experience as a customer – how everyone was so friendly and made me feel at home. I feel so honored to help the team make the hospital comfortable for

our guests and their families so they feel as welcome as I did.”

Noteworthy in 2016The Knitting Grandmas added “and Friends” to their group name to attract a more diverse volunteer population. They also reached the 25,000 hat milestone in 2016!

Three Junior Volunteers earned perfect ACT scores! William Drew – Guest Services

Tora Husar – Gift ShopJason Weng – Lobby Musician

Monthly Vocera Classes and Hospital Tours are offered thanks to the assistance of the Education Department and Guest Services.

Maple Leaf Award Recipients:

2012 – George Wishy, Guest Services

2013 – Karnie Wessling, Guest Services & Family Birth Center

2014 – Martha Skinner, Family Birth Center & Volunteer Services

2015 – John Rider, Guest Services

2016 – Jack Swanson, Facilities