Name: Takayuki Nakaya

Date of Birth: July 21 1960

Languages: Japanese – native, English – fluent

Nationality: Japanese

Resides: Kanagawa, Japan

E-mail Address: takayuki.nakaya@gmail.com

Education: Waseda University (Tokyo, Japan)Bachelor of Arts Degree in International Law, March 1983

San Diego State University (California, USA)Master of Literal Arts in Linguistics in International Marketing (Major Degree)

Master of Business Administration in International Marketing (Minor Degree)

June 1990

Core competitions: Strategic Planning (Short/Long term)

Budget Planning

Process Improvement/Streamlining

M&A Negotiation

Product/Business Development, Channel Development

Talent Acquisition

Quality Improvement Activities (Six Sigma/Kaizen)

Customer Care Experience Improvement (incl, Call Center Establishment)

New Medical Product Introduction to Japanese & US Market incl. Clinical Trials

Qualification: TOEIC: 975 (June 2013)

TEASL: Teaching English as Second Language (June 1990, State of California)

Completion Certificate: Columbia University Business School Executive Course

International Marketing and Strategic Corporate Planning, August 2004

Summary:

More than 20 years of sales, marketing, and service management experience in

Healthcare

10 years of General Manager/COO experience

Business Development Expertise in Healthcare, IT, and Market Research Industries

Intercultural communication Skill

Familiarity in Cross Functional Management Environment

Professional Experience: Carestream Health Japan (Aug/2013 – Present)

Position: General Manager (from July 2016) / Director, Service Division

Carestream Health is one of the leading radiology healthcare solution company. Care

stream Japan has more than 120 employees and contractors in six offices, and its HQ

is located in Tokyo

Responsible for a third of total Japan revenue and gross margin

Manage P/L, service channel development, ranging from product and service quality

control, Call Center, analytic consulting, technical support, and to business

development for servicing third party vendors (50 employees and 40 contracted

service engineers all over Japan)

Drove company’s fundamental service transformation from in-direct (dealer-driven)

service to direct in order to enhance profitability and visibility among customers

Elekta Japan (July/2008 – July/2013)

Position: Executive Director, Customer Care Service

Led joint task team for Toshiba/Elekta sales&service alliance project

Develop a transitioning business plan for Toshiba sales/service organization to

distribute Elekta OEM products

Restructure sales/service distributor channels to optimize combined area coverage

Led application/training teams to establish Toshiba/Elekta Clinical Training Center

Manage Elekta Customer Service, Call Center, Application Consultant teams

consisting of 60 staff

Wolters Kluwer Health Japan, K.K. (May/2006 – May/2008)

Position: General Manager/Regional Sales Manager

WKH is the world’s second largest Euronext-listed medical publishing company based

in the Netherlands.

Responsible for the development and implementation of business planning and

strategy

Developed and implemented a new client database and sales tracking system to

monitor sales activities and make accurate sales forecasting

Prepared and implemented annual budget, P/L, and pricing operations, and provide

updates to global office on regular basis

Made overall restructuring upon the sales team consisted of all new reps except one

while overachieving sales target

Directed several sales alliances with major players in the industry

Directed for merging with other business units into one legal entity, and developed and

implemented new CI promotions

Due to corporation’s business realignment on a global basis, most of our division’s

business functions will be outsourced, and I decided to leave the company as a result

General Electric　(Sep/1990 – April/2006)

- GE Clinical Systems (Feb/1997 – April/2006)

Position: Service Division Manager @ GE Healthcare Clinical Systems (April/2003 –

April/2006)

Managed 5 regional managers and 60 field engineers across Japan for servicing

medical devices (Ultrasounds and Blood Gas Monitors) and clinical disposables

(catheters and disposable sensors)

Organized a call center which consisted of 30 telephone operators taking orders, repair

requests and operational questions. Customers were nurses, purchasing department

managers at large hospitals, and physicians at clinics

Developed pricing strategies, new offerings (eg. insurance packages and training

programs) in coordination with business unit managers.

- Position: Sales Director, X-ray Sales Unit (April/2000 – Mar/2003)

Led a task-force team to acquire a local Japanese X-ray company

Developed and managed branding, go-to-market strategies, established distributor

channels, overall P/L, managed 45 sales staff in 8 branches in Japan

- Senior Manager, IT/Healthcare Business Development　(Feb/1997 – Mar/2000)

Responsible for carrying out researches into the possibility of developing new

businesses, M&A opportunities in the information technology service and healthcare

fields

Led the special task team for several M&A projects

- GE Healthcare (U.S.A)Position: Divisional Head (Nov/1993 – Dec/1996)

Established In-vivo Blood Gas System Division Sales Team in the U.S.

Engaged in many tasks to establish new task force, such as recruiting sales reps and

engineers, and lab technicians, keeping books, developing sales channels, negotiating

with sub-contractors to produce parts & equipments, and made about $25M in three

years.

- GE Yokogawa Medical Systems (Japan) (Sep/1990 – Oct/1993)

Position: Product Manager & Senior Sales Manager of Special Sales Div.

Negotiated with Biomedical Sensors, Inc., (England) about acquiring the distribution

right of the world’s first commercialized continuous blood gas monitoring system in

Japan.

Coordinated all of necessary legal procedures to import the system into Japan, such

as preparing application documents, coordinating clinical studies performed

domestically, and modifying the specification of the system to be adapted for Japanese

regulations.

Responsible for general marketing task such as pricing, budgeting, making catalogues

and manuals, organizing and supervising special sales team, organizing medical trade

shows.

Became senior sales manager of blood gas monitoring division and supervised over

100 sales force in nine Japanese regions, boosting sales revenue in 35% over

previous year.

Sony Corporation (Apr/1983 – Mar/1987)

Position: International Marketing, AV Business Unit

Developed successful advertising campaign for Walkman, 8mm video camera, and CD

player which resulted in increased visibility and sales.

Coordinated and implemented Japan’s biggest amateur video contest for promoting

video camera market.

Introduced world wide corporate identity for TV commercials known as “It’s a Sony”

coordinating with SONY’s PR staff in Europe and the U.S.