2016 ANNUAL REPORTPreventing hunger and homelessness by helping people help themselves

“I am proud to have worked with our founder, Ray Havert, providing food and shelter to those in our community who needed help. Today, our mission remains focused on feeding and housing families with children, seniors on fixed incomes, and hard working men and women trying to make ends meet. We are volunteer powered, each of us driven by a desire to help our neighbors who are desperately trying to help themselves. Almost two tons of food is distributed daily, and 17 families are housed each week. We train the underemployed and we distribute clothing vouchers through Upscale Resale, our thrift store. Exciting work is being done here with fantastic results. Join us in our mission. It could change your life.”

President, Board of Directors

* Foothill Ranch, Ladera Ranch, Laguna Woods, San Clemente, Capo Beach, Dana Point, Silverado Canyon, Trabuco Canyon

ResidentsCity Served %Lake Forest 1,609 25%Laguna Hills 579 9%Laguna Niguel 278 4%Irvine 1,141 17%RSM 323 5%Aliso Viejo 357 5%Mission Viejo 738 11%San Juan Capistrano 492 8% Other Cities* 1,048 16%

Our Mission

Served in 20166,565 Residents

DisabledSingle Parent

Minimum Wage Earner

Surviving on Social Security

Can't Afford Childcare

Battling Cancer

Facing Eviction

Between Jobs

residents avoided eviction through our Homeless Prevention Program

400

of Orange County’s working homeless were forced into their situation due to the lack of affordable housing. The majority

of homeless people in Orange County have full-time jobs

80%

52% of Orange County children are developmentally ready for kindergarten.

½ of kids qualify for free or reduced lunch, an indicator of the community poverty rate

75% of homeless youth will drop out of school

19.3% of Orange County children live in food insecure households.

50%of students taking classes in our Computer Learning Lab to obtain jobs, or better jobs, have college degrees. 80% of today's jobs

require computer skills

104of the clients we serve are veterans

Spotlight on Kids

Children

2,585 children served

632 are children under the age of 6

1,850 back-to-school backpacks distributed to students

Families

75% of households we serve are in the extremely low income category earning $26,350 or less for a family of 3

12,771 nights of housing provided to homeless families

2,293 individuals were served through our Adopt-A-Family and Holiday program

Seniors

742 seniors served

140 seniors adopted through holiday Adopt-A-Family program

44% of households visiting the food pantry on a monthly basis are seniors

Primary Nighttime Residence for Orange County’s Homeless & Housing Insecure Students

247 Unsheltered (cars, parks, campgrounds)

23,533 Doubled-up/Tripled-Up with another family

1,052 Hotels, Motels

1,232 Shelters

Research shows that the effects of early childhood poverty damages the development of children’s brains.

Who We Help

Women

3,538 women served

150 of our homeless clients are women

My name is Marianne and I want to share my South County Outreach story with you. My husband and I have four amazing children, two sons aged 11 and 17 and two beautiful daughters, aged 3 and 12.

In 2015, we were just like any other Orange County family; Tom worked for a property management company as a management technician

and I stayed home to care for our children. The best part of Tom’s job was our rent was free. We weren’t rich, but we were doing okay until Tom’s company experienced some unexpected changes; we lost our free housing. Tom found another property site to manage, but his income alone wasn’t enough to find a place to rent. We had very little savings. No one would rent to us.

We stayed with family, but we couldn’t stay for long. There were too many of us. Our lives changed in what seemed like an instant. We went from being just like everybody else, to a family of six living out of a car. The kids were scared.

My oldest son had always done well in school, but his grades began to drop. I wanted to go back to work, but felt overwhelmed trying to find daycare, a place to live and a job at the same time – all from the car.

In July 2015, we applied to South County Outreach for the Transitional Housing Program. We moved from our car to a condo in August 2015, and that’s when our lives changed. I was able to f ind a seasonal job in retail which eventually turned into a full-time position.

We found childcare through our church. We created a savings plan with the help of our case manager. Most importantly, our kids felt safe again. Not living in our car, having a place to live really does make a difference.

We were able to rent our own apartment in April 2016. I am grateful for South County Outreach for helping us go from nothing to having something – safety, security, plans for the future. I think my children benefited a lot, not just from having a place to live, but by seeing that people care. During our time in the program, our son graduated high school. He is now enrolled in community college and has a job. South County Outreach gave all of us the boost we needed.

“In 2015, we had very little savings. No one would rent to us.”

Client Story

Hunger Heroes

“I volunteer because I like helping people. I might not be able to do much, but I still enjoy doing what I can doing my part to help someone. When I go home, I feel good in helping someone that needs help.” -Alan, Food Pantry Volunteer

“I have always worked in the public service field (34 years in law enforcement) and enjoy helping people on many levels. Food pantries have a special place in my heart as my family of 5 grew up on Social Security with a single parent. So I have a passion for giving and helping others.”-Linda, Food Pantry Volunteer

Individuals, families, faith communities, businesses, schools, corporations and organizations support all aspects of South County Outreach as volunteers. They assist clients in our program areas, conduct food drives and participate in our back-to-school backpack event, holiday Adopt-A-Family program and fundraising events. With only nine full-time staff members, more than 1,815 volunteers logged 49,838 hours in 2016.

1,815 Volunteers helped us fight hunger this year

96 Corporatepartners

43 Church donors

40 School donors

1,631 Total donors

Age range of South County Outreach volunteers

93 yrs

11 yrs

“I strongly believe that no one should be hungry in the USA, especially children, and I want to help make sure that isn’t happening, at least in my community. I feel South County Outreach is at the top of the list at serving the needs within our boundaries. I’ve heard that we have the best and freshest food and our efforts are very much appreciated. I feel South County Outreach goes above and beyond to make sure our clients are treated with respect and their needs are met whenever possible. I see our administration work hard to find donors that will not only make one donation but will remain as business partners. I see the compassion and patience that they show not only with our clients but with the large amount of volunteers. I’m very proud to be a part of South County Outreach!!” –Jan, South County Outreach Volunteer

Neighbors Helping Neighbors

Food Pantry

The Food Pantry provides a variety of nonperishable food, fresh produce, bread, meat and dairy products for families and individuals to take home and prepare nourishing meals. We provide a week’s worth of emergency food for up to 3,000 residents per month. We collect and distribute about 800,000 pounds of food each year. The average number of visits to the food pantry per client is four.

Services

Homeless Prevention Program

From time to time hard-working people experience financial hardship. Sometimes our neighbors just need a little help paying bills. This program helps families stay housed, reducing the costs of eviction and creating homelessness. In 2016, we distributed $56,100 in assistance checks to property owners and utility companies on behalf of our clients.

Housing Programs

Our housing program helped approximately 16 families; 16 adults and 29 children in 2016 reach self-sufficiency by housing them in South County Outreach owned condos. Our masters-level case management team works with families on financial management, day care, life skills, education and employment enhancement. We answered 1,161 calls for housing, provided affordable housing to 10 families; 17 adults and 18 children.

Computer Learning Lab

Our Computer Learning Lab offered free computer classes to promote workforce development for more than 500 students in 2016 to help them increase their skills to obtain jobs or secure better-paying jobs. 50% of our students are over 50 years old and looking to go back to work. As unemployed and underemployed residents work to increase their financial stability, South County Outreach remains dedicated to helping improve workforce knowledge and skills.

Upscale Resale Thrift Store

As the social enterprise of South County Outreach, Upscale Resale provides gently used clothing and household goods to the community generating more than $90,000 annually in direct revenue to keep our Food Pantry shelves stocked when donations are low and helps fund our housing programs. Clothing vouchers were distributed to 519 clients needed clothing for themselves and their children in 2016.

2016 Notable Numbers

2016 AssetsCurrent Assets $889,196

Total Assets $1,906,784

2016 Liabilities & Net AssetsLiabilities $494,987

Net Assets $1,411,797

Total Liabilities & Net Assets

$1,906,784

2015 AssetsCurrent Assets $776,521

Total Assets $1,874,671

2015 Liabilities & Net AssetsLiabilities $497,266

Net Assets $1,377,405

Total Liabilities & Net Assets

$1,874,671

Pound increase in food donations

Calls answered by our housing and rental assistance team

Food drives held

Worth of food leveraged for every $100 cash donation

Total funded from 81 fulfilled grant requests

2016 Total Income $2.84M

2016 Expenses $2.70M

Income Source Amount %Gifts In Kind $1,398,347.01 49%Government Grants $125,137.87 4%Other Community Grants $248,309.23 9%Individuals $403,276.82 14%Faith Groups & Organizations $58,093.62 2%Business $58,591.27 2%Thrift Store $203,832.00 7%Rental Income $130,536.98 5%Events $124,308.72 4%Interest/Dividend/Investment $86,675.19 3%

Expense Source %Programs 87%Thrift Store 5%Fundraising 4%Administration 4%

In-kind donations

Financials

20K

300+

3.7K

$250

$340K

$1.4M

Board of DirectorsDebby Thrailkill/President Lighting Supply, Inc

Matthew Conrad/Treasurer, Conrad LLP

Lori Mazan/Secretary Leading From Center, Inc

Ken Bowen Bowen Real Estate

Cheryl Flohr Parker Aerospace

Kerry Franich Severson & Werson

Frank Hathaway Retired

Ken James Clearly Innovative

Tom Koutroulis Waste Management, Inc.

Casey Micheil Choc Children’s Hospital At Mission Viejo

Robert Ming Quadrant Law Group

Andrew Morrow Savills-Studley

Andrew Oberweger Econsortium

Christiana Parsons Cabi, California

Brandon Stillman Canterbury Consulting

Mike Thompson UBS-The Thompson/Katzaroff Financial Group

Ted Wells Ted Wells Living: Simple LLC

David White Latasi Group

Kathy Wilbur Toshiba

Advisory BoardKen Bowen Bowen Real Estate

Dennis Kuhl Angels Baseball

Larry Mount Retired

Robert Nelson Retired

Maryken Plaia Union Bank

Steve Severy American Diversified Dental

Mike Stuhley Goscan, Inc. & Formtran, Inc.

Bob VanEvery Rockwell Collins

South County Outreach7 Whatney, Suite B, Irvine, CA 92618

949.380.8144 www.sco-oc.org

Community Service

Our Vision End hunger.

House hope.

Our Mission Preventing hunger and

homelessness by helping people help themselves.

27 Years Of Service In Our Community