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Protection for Your Home & Your Finances Wear and tear on your home’s exterior electrical system can lead to unplanned repair costs, totaling hundreds of dollars. FirstEnergy recommends the Exterior Electrical Line Protection Plan from HomeServe, which is an easy and affordable way to help ensure that your home’s exterior electrical system continues to serve you safely and reliably. A+ ® ACCREDITED BUSINESS What You Should Know About Your Exterior Electrical Line Protection Plan Inside: Check to see that windows and doors are closed when heating or cooling your home. Lower the thermostat on your water heater to 120°F. Plug home electronics, such as TVs and DVD players, into power strips and turn the power strips off when not in use. Take short showers instead of baths and use low-flow showerheads for additional energy savings. Air dry dishes instead of using your dishwasher’s drying cycle. EASY, NO-COST WAYS TO SAVE ENERGY Visit www.FirstEnergyPlans.com/EE Call Toll Free 1-888-658-3800 Available: Mon - Fri. 8 a.m. - 8 p.m. | Sat. 10 a.m. - 4 p.m. EST and reference code: 1611BFWZZ89BWVZ COMM8282-11-16-HS-CS • 99% would choose HomeServe again HomeServe customers would recommend us to their friends and gave us a 99% satisfaction rating • BBB Accredited HomeServe is proud to have an A+ rating with the Better Business Bureau Data based on customer polls conducted between January 1, 2016, and June 30, 2016, 48 hours or more after service was performed. Your Exterior Electrical System Responsibilities Explained Easy, No-Cost Ways to Save Energy Important Information About Protecting Your Home & Finances HomeServe is the nation’s premier provider of home repair plans

2016-11 Exterior Electrical Line Protection Plan for Your Home & Your Finances Wear and tear on your home’s exterior electrical system can lead to unplanned repair costs, totaling

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Protection for Your Home & Your FinancesWear and tear on your home’s exterior electrical system can lead to unplanned repair costs, totaling hundreds of dollars. FirstEnergy recommends the Exterior Electrical Line Protection Plan from HomeServe, which is an easy and affordable way to help ensure that your home’s exterior electrical system continues to serve you safely and reliably.

A+®

ACCREDITEDBUSINESS

CURRENT THE

What You Should Know About Your

Exterior Electrical Line Protection Plan

Inside:

Check to see that windows and doors are closed when heating or cooling your home.

Lower the thermostat on your water heater to 120°F.

Plug home electronics, such as TVs and DVD players, into power strips and turn the power strips off when not in use.

Take short showers instead of baths and use low-flow showerheads for additional energy savings.

Air dry dishes instead of using your dishwasher’s drying cycle.

EasY, no-cost waYs to savE EnErgY

Visit www.FirstEnergyPlans.com/EE

Call Toll Free 1-888-658-3800

Available: Mon - Fri. 8 a.m. - 8 p.m. | Sat. 10 a.m. - 4 p.m. EST

and reference code: 1611BFWZZ89BWVZCO

MM

8282

-11-

16-H

S-C

S

• 99% would choose HomeServe again HomeServe customers would recommend us to their friends and gave us a 99% satisfaction rating†

• BBB Accredited HomeServe is proud to have an A+ rating with the Better Business Bureau

† Data based on customer polls conducted between January 1, 2016, and June 30, 2016, 48 hours or more after service was performed.

• Your Exterior Electrical System Responsibilities Explained• Easy, No-Cost Ways to Save Energy• Important Information About Protecting Your Home & Finances

Homeserve is the nation’s premier provider of home repair plans

foldfold

Flat size: 10.375”w x 6.5”h - Tri foldFold: Roll fold: Left panel 3.375” w, middle panel 3.5” w, Right panel 3.5” wColors: 4 / 4 CMYK

3.375" wide 3.5" wide 3.5” wide

foldfold

10.375”

6.5”

1611BFWZZ89BWVZ.indd 1 10/12/16 10:20 AM

WHAT’S OURS.WHAT’S YOURS.

You own and are responsible for repairing the following:1. Weatherhead and Insulator This is the point where our electric lines connect to your home.2. Service Entrance Conductor The wire that extends from your weatherhead to the meter and from the meter to your fuse box or circuit breaker box.3. Meter Base† Your meter is mounted in this box.

1.

2.

3.

Labor Cost to Replace200 Amp Meter Base

$233Plan Members:NO CHARGE!‡

Replace Weatherhead

$155Plan Members:NO CHARGE!‡

no cost For covErED rEPaIrs

When your home’s exterior electrical system is damaged, it’s important to understand which components are your responsibility. If the damaged components are your responsibility, you would have to coordinate and pay for repairs. Just look below at how much repairs can cost.With the optional Exterior Electrical Line Protection Plan from HomeServe, it’s not something eligible homeowners have to worry about; you’ll benefit from a priority response and no bill to pay for covered repairs, up to $3,000 per year (30-day wait period with a money-back guarantee).

‡ Costs shown are estimates only. Actual repair costs could be more or less than stated cost. National average repair costs as of January 2016. No charge for covered repairs up to your annual benefit amount.

† The meter that measures the amount of electricity used is not covered under this Plan, but it is covered by your local FirstEnergy Company.*To see full Terms and Conditions with complete protection and exclusion details prior to enrolling call 1-888-866-2124 or go to www.FirstEnergyPlans.com/EE. HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from FirstEnergy

Corp., its operating companies, subsidiaries and affiliates, including the electric utility that provides your electric distribution service (hereafter referred to, collectively, as “FirstEnergy Companies”). HomeServe offers this optional service plan as an authorized representative of the contract issuer, AMT Warranty Corp., 59 Maiden Lane, 43rd Floor, New York, NY 10038. The FirstEnergy Companies do not provide any warranty on the services performed and are not liable for damages or injuries that may arise as a result of the services provided. You are not required to buy the service plan in order to receive the same quality service from your electric utility.

Visit www.FirstEnergyPlans.com/EE

Call Toll Free 1-888-658-3800

Available: Mon - Fri. 8 a.m. - 8 p.m. | Sat. 10 a.m. - 4 p.m. EST

The Exterior Electrical Protection Plan* provides up to $3,000 annually (30-day wait period with a money-back guarantee) to repair or replace your exterior electrical system components. You have multiple service calls, up to your annual benefit amount.24-HOUR, 365 DAY-A-YEAR REPAIR HOTLINE • 24-hour Emergency Repair Hotline is available to you 365 days a year. • Priority response—a local and

insured technician will be dispatched promptly to your home.

• Enjoy professional, reliable assistance from a locally licensed and insured technician.ONE-YEAR GUARANTEEAll covered repairs are guaranteed for one full year against defects in materials and workmanship.

and reference code: 1611BFWZZ89BWVZ

fold fold3.5" wide 3.5" wide 3.375” wide

fold fold

6.5”

10.375”

Flat size: 10.375”w x 6.5”h - Tri foldFold: Roll fold: Left panel 3.375” w, middle panel 3.5” w, Right panel 3.5” wColors: 4 / 4 CMYK

1611BFWZZ89BWVZ.indd 2 10/12/16 10:20 AM