Office of Economic Development

Contracts & Performance Management

City and County of Denver

201 West Colfax Avenue

Department 1011

Denver, CO 80202

p: 720-913.1999

f: 720-913-5415

www.denvergov.org/oed

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2015 REQUEST FOR PROPOSALS – 20151120 WORKFORCE CENTER OPERATIONS

Addendum # 2 December 18, 2015 The above referenced RFP is hereby addended as follows:

1. The following questions and their answers are hereby incorporated into and made part of this Request for Proposal:

(Q) Questions and (A) Answers

Q1. How many of the 1,200 WIOA registrants are TANF recipients?

A: For PY14: 306 WIOA registrants are TANF recipients.

Q2. Page 13, B.: Of the 4000 TANF/CW participants, how many received funded Supportive services?

A: In PY14, 2207 TANF/CW participants received funded Supportive Services.

Q3. Section B1 (page 20): Please provide the following information for each of the DHHS facilities:

A: The city’s use of the facility space is under review during this transition. There will be space for servers, telecom and other data equipment. The transfer of PCs, use of existing infrastructure and other requirements regarding City space will be negotiated with the successful bidder. The following information is provided for the Denver Human Services main office is located at 1200 Federal Boulevard, Denver, CO, 80204. This building has been used as workforce center hub in the current business model, and is anticipated to serve as the comprehensive AJC in the future model.

1. Total square footage (if floor plans are available, it would be helpful to post those in a resource library) A: 1200 Federal has approximately 11,000 square feet of space that may be considered for future vendor use related to the RFP bids. Please see the floor plan attached at the end of this Addendum.

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2. # of supervisor/manager offices, conference rooms, client meeting room, resource rooms, and case management cubicles A: It is anticipated that the 11,000 ft2 will include 14 offices, 5 conference rooms, 5 client meeting-/resource-rooms plus an open lab areas.

3. Are telephone, faxes, copiers and other equipment available for use by contractor staff? A: It would be preferred that equipment is used through Denver’s existing technology infrastructure for all areas referenced in the question. Equipment would be available to lease through existing DDHS/OED vendors. Any additional vendor needs that would require an increase in technology storage capacity, would also need to be considered as an associated cost. Budget would need to identify these needs and the projected costs. Please note that all building usage would need to consider CCD facility, privacy, safety and technology requirements and practices.

4. Does the telephone system have voicemail and ACD capability? A: Yes. Contractor use of phone system will be negotiated during the contract process. The Technology Services (TS) Network Services team would need to consider proposed needs, also as part of the negotiations.

5. How many PCs are available to the contractor for staff and for use in the resource rooms, and what is the age and standard software available on each PC The use of approximately 50 PCs will be negotiated with the successful proposer. Most of these are Optiplex 380s and 390s and are 3 - 5 years old. All run Windows 8 and Office 2013, however, the software licenses are not transferable.

6. Do any of these offices have a secure area for servers and telecom equipment? A: All City Departments operate under the requirements and infrastructure of the City’s enterprise TS Department. As such, building servers and telecom equipment are managed and maintenance by Network Services, as referenced in our response to Q3.3 above. Based on proposed need, the City’s TS team would need to review and assess capacity and compatibility. Access to secured areas is limited and would be discussed as portion of the negotiation process.

7. Do these offices have disaster recovery and business continuity plans? A: Yes. DDHS is in the process of updating our Continuity of Operations Plans (COOP) for the coming year and will be available for discussion as part of the negotiation process; DDHS will incorporate the successful bidder’s COOP into the its own plan. Ideal bids should also consider the state supervisor’s role in governing disaster recovery and providing additional supports to the continuity of services and program delivery.

8. Is there a separate reception area in each office that would need to be staffed?? A: Yes, the reception area will need to be staffed.

Q4. Can you provide more information on the Denver TANF caseload characteristics? What are the needs of the clients? How many have high school diplomas or equivalent? How many are homeless? How many are pregnant? How many need career and technical education? How

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many are applying for SSDI? How long do customers remain on TANF (average number of months)? Etc…?

A: The following data is based on information entered into the state’s CBMS and Connecting Colorado systems for the period 6/5/2015 – 12/5/2015. The data reflects point in time caseload characteristics drawn from available data in two state enterprise systems. Ideal proposals would account for how to improve data sharing practices across multiple continuums.

The average length of TANF/CW participation is six months.

Q5. Can a Non-Profit apply to be the lead agency in two different applications? One in Delegate Agency and one in Innovative Program Design?

A: Yes.

Q6. I see that Delegate Agencies must have an operating presence in Denver for two years. Does this also apply to organizations applying as an Innovative Program Design?

A: This requirement does not apply to organizations applying as an Innovative Program Design.

Q7. Is there a difference between the Performance Measures question on p. 37 (1. What are your outcomes or performance measures for the proposed program model?) and on p. 41 (What

TANF Characteristics for 3309 Unique Cases

CHARACTERISTICS CASES % CHARACTERISTICS CASES %

<None> 2792 84.38% SSI/1634 <330 <10.0%

General Assistance <330 <10.0% Disabled recipient <330 <10.0%

Family <330 <10.0% Disability <330 <10.0%

Two-Parent Household <330 <10.0% Drug Alcohol Dependent <330 <10.0%

Pregnant Women <330 <10.0% Blind recipient <330 <10.0%

Adult Only <330 <10.0% Long Term Care <330 <10.0%

Child Only <330 <10.0% Non-citizen <330 <10.0%

Grandparent/Kinship <330 <10.0% Bilingual <330 <10.0%

Aged recipient <330 <10.0% Does Not Speak/Read English <330 <10.0%

Teen Parent <330 <10.0% Limited English <330 <10.0%

Former Foster Care <330 <10.0% Employee Related <330 <10.0%

Continuous Eligibility Foster Care <330 <10.0% Employee Recipient <330 <10.0%

Minor Consent <330 <10.0% Group Homes <330 <10.0%

Domestic Violence <330 <10.0% Group Living Arrangement <330 <10.0%

Battered Women <330 <10.0% Not a High School Graduate 1037 31.15%

Veteran <330 <10.0% High School Diploma or Eq. 1502 45.12%

Ex-Offender 471 14.15% Post High School 665 19.98%

Homeless 767 23.04% College Graduate <330 <10.0%

Waivers <330 <10.0%

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outcomes do you expect to achieve as a result of your proposed program model?)? If they are the same, is it OK to repeat your answer?

A: Yes, it is acceptable to repeat your answer if you interpret the questions to be same.

Q8. Since there will be TANF funding in all three program area contracts, will all providers, including Delegate agencies, be required to track and document TANF participant? Will Delegate agencies have access to and be required to enter data into Connecting Colorado and/or CBMS in addition to their own data tracking systems?

A: All providers will be required to track and document services provided to participants regardless of in which program they are enrolled. The type of services provided will dictate which data system (Connecting Colorado and/or CBMS) needs to be used and access will be granted accordingly.

Q9. Is there a % requirements high to low for pay for success in the innovative category?

A: OED is interested in reviewing your suggestions. No minimum or maximum has been identified.

Q10. Are we allowed to capture 10% admin in our application budget?

A: Yes. However, to maximize the funding available to serve participants, respondents are encouraged to leverage up to the amount of administrative costs.

Q11. Is public benefits acquisition an acceptable activity?

A: It can be an acceptable activity, depending upon the public benefit (SSI, CCAP, Public Housing/HCV, etc.).

Q12. The Budget spreadsheet and narrative do not seem to reflect a pay for performance contract. Is there a separate budget template we should use for pay for performance contracts?

A: No, there is not a template for the pay-for-performance portion of the contract. Based upon knowledge of WIOA and TANF outcomes, please provide a structure that would support and incentivize your agency to exceed performance goals and outcomes.

Q13. Are delegate agencies responsible for determining WIOA/TANF eligibility? If so, what exact documentation are delegate agencies responsible to retain in order to prove program eligibility? Proof of income, registration for selective service, proof of being a targeted population? Will OED monitor for copies of those in all files, or simply that we have verified them?

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A: DDHS is solely responsible for determining TANF eligibility; however depending on the program design, Delegate Agencies may be responsible for determining WIOA eligibility. Required eligibility documentation would vary depend on enrollment type as discussed in CDLE’s PGL 15-09-WIOA (see question 11 from Addendum # 1). All WIOA records are scanned and stored in Connecting Colorado and will be monitored by OED staff.

Q14. To what extent will delegate agencies use CBMS and Connecting Colorado?

A: See the answer to question Q8.

Q15. As applicants complete the worksheets for the narrative portions of the application, will OED's words (the questions/letterhead/instructions), count toward the word count?

A: No.

Q16. Where should footnotes be included? Should applicants place them within the narrative worksheets or as a separate attachment?

A: Please include citations or end notes within the area provided for the response to the question. This may either be within the text (indicated by parentheses) or at the end of your response.

Q17. Are Individual Training Accounts (ITA) and On-The-Job Training (OJT) funds included in the budget approximations listed in RFP section C.4, "BUDGET"?

A: Yes, they are. All training activities including Individual Training Accounts, On-the-Job Training funds, and associated supportive services must be included in the proposed budget.

Q18. Are funds for Summer Youth Employment wages included in the approximate $1,530,000 budget for Youth Programs listed in RFP section C.4, "BUDGET"?

A: The 2016 Summer Youth Program will not be included with the funding for the initial RFP performance period July 1, 2016 through June 30, 2017.Duplicate question. Please refer to Q17.

Q19. For PY 14, what is the dollar amount of what was spent on WIA/WIOA youth in the area of: -Supportive Services? A: For the period ended June 30, 2015, Denver’s WIA Youth Services had expended $91,256 on supportive services for WIA youth participants. -ITA funds? A: For the period ended June 30, 2015, Denver’s WIA Youth Services had expended $56,055 on Individual Training Accounts with an additional $13,163 obligated to WIA youth- -Work experiences?? A: For the period ended June 30, 2015, Denver’s WIA Youth Services had expended $147,737 on Work Experiences with an additional $49,851 obligated to WIA Youth

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Q20. Will the subsidized WIOA youth wages for work experiences come out of the $1,530,000 budget or from other funding?

A: Yes, the subsidize WIOA youth work experience wages are included in the available funding and must be included in the respondent’s budget.

Q21. In past years the SYEP program utilized separate funding streams from WIA/WIOA dollars (TANF/GF). It appears that the total budget for SYEP is included in the estimated $1,530,000 award amount. Are subsidized youth wages for SYEP included in the total $1,530,000 or will they be coming from a separate funding source?

A: The 2016 Summer Youth Program will not be included with the funding for the performance period July 1, 2016 through June 30, 2017. The selected Youth Services provider will be expected to administer the Summer Youth Program for future program years; those funds are currently not included in this RFP’s budget.

Q22. Could you please clarify the following: Are you considering the numbers participating in SYEP separately from WIOA youth having a work experience in the summer or is it some combination of the two? Out of the 394 SYEP youth in 2015, how many were WIOA youth and funded with WIOA funds?

A: The 2016 Summer Youth Program will not be included with the funding for the performance period July 1, 2016 through June 30, 2017. The selected Youth Services provider will be expected to administer the Summer Youth Program for future program years. Of the 2015 SYEP youth, 57 were WIOA Youth funded with WIOA funds.

Q23. How much was spent on summer youth employment wages in PY 15? How much of that was from WIA/WIOA funds? How much of that was from general funds? How much of that was from TANF funds?

A: For WIA Program Year 2014 (July 1, 2014 to June 30, 2015) Denver’s WIA Youth Services had expended $147,737 on Work Experiences with an additional $49,851 obligated to WIA Youth. For the 2015 Summer Youth Program $302,075 was expended on participants was provided through General Funds. For the 2015 Summer Youth Program there was no TANF funding. However, $100,000 in non-TANF funding was provided by Denver’s Department of Human Services.

Q24. How much was spent on SYEP providers/vendors? How much of that was from WIA/WIOA funds? How much of that was from general funds? How much of that was from TANF funds?

A: The 2015 Summer Youth Program was administered by Denver’s Division of Workforce Development. However, $29,375 was expended on ITA providers and various other vendors.

Q25. How much was spent on SYEP staff/administrative? How much of that was from WIA/WIOA funds? How much of that was from general funds? How much of that was from TANF funds??

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A: For 2015 Summer Youth Program $154,029 was expended on staff and $9,647 for other internal costs. All costs were funded through the City’s General Fund.

Q26. Since SYEP has traditionally served more in-school youth (285 out of 394 in 2015), is there a specific percentage of in or out of school youth required to be served in the entire SYEP program?

A: No.

Q27. If a contractor is submitting a proposal to serve out of school WIOA youth only, can they also propose to submit SYEP for out of school youth only, or will you only consider proposals covering both in and out of school youth for SYEP?

A: Yes, you can submit for ISY-only and/or OSY-only based upon your program design. If you are awarded a Youth Services contract, it is expected that you will provide both WIOA and SYEP youth opportunities. The 2016 Summer Youth Program will not be included with the funding for the performance period July 1, 2016 through June 30, 2017.

Q28. Are there specific outcomes/measures to be reached with the summer youth employment program or are they modeled on the WIOA measures?

A: They will be a mix of the performance measures/metrics outlined on pg. 30-31 of RFP Guidelines. The 2016 Summer Youth Program will not be included with the funding for the performance period July 1, 2016 through June 30, 2017.

Q29. Although you answered in the 1st addendum that the average cost per customer in supportive services was $175/per, could you please give the number of youth who used ANY supportive services? And, then the total amount of supportive services spent JUST on youth?

A: In PY14: 322 Youth received a supportive service.

Q30. Federal directives stress the collaboration between TANF and WIOA programs. Currently WIOA and TANF services can be viewed in Connecting Colorado but staff are unable to access case notes from different programs, as well as from other counties. In order to increase better communication, are there plans by the state to change this at all or institute another way that both programs can communicate with each other so there is not duplication of services and to discuss goals and strategies with each customer?

A: There currently are no plans from the state for full data integration between TANF programs (tracked in CBMS) and WIOA programs (tracked in Connecting Colorado). However, there are plans for some integration regarding eligibility of TANF and/or SNAP “work eligible” records from CBMS to be shown in Connecting Colorado, and eventually for services TANF and/or SNAP participants receive in Connecting Colorado to be shown in CBMS for work related activities credit.

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Q31. Can the MOU we develop with the One-Stop Operator include the technologically-enhanced orientation required for each youth, no matter when they enter? Is there a current One-Stop Operator and, if so, what is that organization's name?

A: Please review the Role of the One-Stop Operator in the Proposal Guidelines (page 20). The One-Stop Operator will be determined through this RFP.

Q32. Would the city give examples of what they envision as a technologically enhanced orientation?

A: A virtual orientation would be an example.

Q33. What does the City/WIOA define as “middle-skilled employment?” Please give specific examples?

A: The definition is provided on page 8 of the RFP Definitions and Acronyms: “Defined as those jobs that require more than a high school diploma, but less than a four-year college degree.” Specific examples would include Health Technologists & Technicians, Engineering Technicians, Web Developers, Skilled Trades (i.e. electrician), and Bookkeeping, Accounting, and Auditing Clerks.

Q34. Will the performance management system they have in place track all of the Program Metrics that start to be listed on page 30 of the RFP?

A: Yes, we will have systems in place to collect all of the participant data points required to obtain and calculate the above mentioned metrics.

Q35. What does the City define as the difference between direct cost to customer and program delivery (case managers)? (Page 31 of RFP)?

A: Direct costs to the customer include supportive services, ITAs and wage subsidies.

Q36. Would the winning agency be required to inherit previous clients/youth who were served by the previous youth services providers?

A: Yes.

Q37. Please provide an example of how the City would like to see a budget line item for pay-for-performance.

A: There is not a template for the pay-for-performance portion of the contract. Based upon knowledge of WIOA and TANF outcomes, please provide a structure that would support and incentivize your agency to exceed performance goals and outcomes.

Q38. Please provide a 1-3 sentence example of how the City would like to see the proposal narrative and/or budget narrative address pay-for-performance.

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A: There is not a template for the pay-for-performance portion of the contract. Based upon knowledge of WIOA and TANF outcomes, please provide a structure that would support and incentivize your agency to exceed performance goals and outcomes.

Q39. Will the City of Denver please provide a comprehensive list of the agency representatives that must be in attendance at the interviews taking place February 2nd through 5th? If only regional executive leadership can attend, will this be acceptable?

A: All key staff including CEO or ED, CFO, and Program lead should attend the interviews. OED can arrange a teleconference for those organizations that cannot attend in person.

Q40. Can we budget for start-up funds? If so, is there a limit to the number of months we can budget for start-up?

A: All contracts will be reimbursement contracts. However, “infrastructure start-up” costs may be negotiated by selected service providers.

Q41. How many clients receive adult education/ESL/GED services within a program year? How many are eligible?

A: In PY14, 122 clients received GED services.

Q42. What assessment instruments are currently being used for WIOA clients? For TANF clients?

A: While all clients are assessed, there are no standardized assessment instruments being used for WIOA or TANF clients. A best-practice, holistic business model would utilize tools and instruments that assess and address all the needs of customers and their families. OED and DDHS is open to reviewing proposed cutting-edge practices and tools and implementing them moving forward.

Q43. Are there are any required assessment instruments (i.e. TABE, ProveIT, etc.)? If so, please provide details.

A: There are no required instruments – although both TABE and ProveIT are used as needed or situationally appropriate.

Q44. Of the $6.47M in the comprehensive grant, how much is expected to come from authorized WIOA/USDOL funding and how much do you expect will come from authorized TANF/HUD funding?

A: The amount received from each funding source is yet to be determined. No HUD funds will support this program.

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Q45. For organizations proposing Summer Youth Employment programming, is it expected that services commence during Spring and Summer 2016, or would it be acceptable for services to commence during Spring 2017, and continue into Summer 2017?

A: The 2016 Summer Youth Program will not be included with the funding for the performance period July 1, 2016 through June 30, 2017. The selected Youth Services provider will be expected to administer the Summer Youth Program for future program years.

Q46. For organizations proposing Summer Youth Employment programming, is it expected that most or all program activities occur during the funding period (7/1/16 – 6/30/17), or would it be acceptable for programming to continue into Summer 2017?

A: The 2016 Summer Youth Program will not be included with the funding for the performance period July 1, 2016 through June 30, 2017. The selected Youth Services provider will be expected to administer the Summer Youth Program for future program years

Q47. If it is acceptable that Summer Youth Employment programming continues after the funding period has ended on 6/30/17, would this present challenges in regard to billing or reimbursement for services performed after 6/30/17?

A: The 2016 Summer Youth Program will not be included with the funding for the performance period July 1, 2016 through June 30, 2017. The selected Youth Services provider will be expected to administer the Summer Youth Program for future program years.

Q48. Is the funding planned for affiliate contracts also inclusive of both WIOA and TANF dollars and, if so, in what proportion?

A: Contracts awarded for Delegate Agencies and Innovative Programs may include both WIOA and TANF; the proportions from each funding source is yet to be determined.

Q49. Would the City explain whether Innovative programs are expected to provide all 14 WIOA elements?

A: No they are not, unless they are WIOA Youth Program providers.

Q50. Would the City explain what they envision for Innovative programs when the RFP states that they are looking for organizations to "Provide services that are complimentary and not duplicative in nature"?

A: Innovation is described on page 33 of the Proposal Guidelines.

Q51. Two-part question regarding the Summer Youth Employment Program: (1) Can an organization apply for in and/or out of school WIOA youth services and partner with another organization to provide summer youth employment? (2) Can the summer youth employment program be

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redesigned as an internship-based model where youth are paid with a stipend rather than hourly-based time sheets and paychecks?

A: (1) Yes. (2) No, not at this time.

Q52. If an educational institution has an existing summer employment and/or internship program (that places youth in paid internships with employers) can they request funding to expand that program to include all in and out of school youth in the city of Denver?

A: Yes.

Q53. Does the $1.5 million allotted for the youth program cover youth funding (WE/SE, SYEP, EAA, Support Service, etc.) and program administration or just program administration?

A: The program period of performance July 1, 2016 to June 30, 2017, the $1.5 million includes program administration as well as participant work-experiences, individual training accounts and supportive services. The Summer Youth Program will be included in future contracts with the selected service provider.

Q54. Your form doesn't have a space to answer prompt 4.e. "(Youth Program Proposals only) Describe how the organization will monitor the In-School/Out of School program spending to ensure the 75% of program expenses support Out-of-School Youth.

A: The Worksheet “General Questions – Fiscal Accountability” downloaded in Section B.12., of the WizeHive on-line form for Comprehensive and Youth respondents has been corrected as of 12/15/16. If you downloaded this worksheet before 12/15/16, please download the corrected version. If your proposed program includes services to Out-of-School Youth, the response must include an answer to question 4.e on this worksheet.

Q55. RFP references on page 17, Pay-for-Performance as an eligible use of funds (up to 10%) and also mentions it under the budget section on page 41 of the RFP. Addendum 1 question 50 touches on this subject, but please define and clarify what Pay-for-Performance is and how to include it as part of our costs in the budget and budget narrative.

A: There is not a template for the pay-for-performance portion of the contract. Based upon knowledge of WIOA and TANF outcomes, please provide a structure that would support and incentivize your agency to exceed performance goals and outcomes.

Q56. Addendum 1 question 86 notes start-up reimbursable allowed costs will be negotiated during the contracting process, but doesn’t state if it should be included in the budget or if there is a limit on the amount. Please clarify.

A: It is anticipated that most contracts will include reimbursement budgets. However, “infrastructure start-up” costs may be negotiated by selected service provider. Please include with your proposed budget.

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Q57. Addendum 1 question 73 discusses rate of pay for youth in the Summer Program is set by the City Office of Human Resources. It would be helpful for budgeting purposes to know the wage that was paid in the 2015 Summer Program.

A: For the 2015 Summer Youth Program, youth participants were paid $8.23.

Q58. Are all participants age 18 and older required to be paid the living wage of $17 per hour for all work performed and paid under this RFP?

A: No, this is not as a strict requirement. Please see pg. 6 of RFP Guidelines. “Denver’s workforce strategies are designed to reduce skills gaps across targeted industries that provide a livable sustainable wage. As such, we are primarily interested in those jobs that can provide a livable median hourly wage of at least $17 per hour. However, we are cognizant of the fact that not every job seeker has the capability or skills necessary to enter into a middle-skilled or technical position. Therefore, we have included entry level and low skilled occupations with large levels of employment that can offer a pathway for job seekers to advance while receiving a continuum of services from the workforce system to help grow their educational and occupational skill sets.”

Q59. Addendum 1 states a number of times, “it is anticipated the exisiting space will be available for a comprehensive AJC as well as an additional location to provide services…” We have an exisiting office in Denver, but if awarded either the Youth Services and/or the Delegate/ innovation portions, we will need additional space. Will space for these programs and existing technolocial equipment be available at no cost to us? If not, can we include in the budget costs to rent additional space, technological equipment and like costs? Is there a limit for these funds in the budget?

A: OED recommends that you include these items in the proposed budgets. However, there will be an opportunity to negotiate transfer of existing OED equipment and discuss existing space during contract negotiations.

Q60. Addendum 1 question 101 addresses fee for services. Do we need to submit either a cost reimbursement or a fee for service budget or can we submit a combination of both?

A: Respondents may submit both a cost reimbursement budget and a fee-for-service budget for the same proposal; however do not combine the two payment structures in one budget.

Q61. The Youth Services budget worksheet has a column for WIOA youth and TANF. How do we determine to which column to allocate the costs for each line item? Is there a breakdown of the funding for each column somewhere in the RFP or is only one column to be used for Youth Services budget?

A: Please complete the budget based upon your proposed program design.

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Q62. Will it be feasible to increase WIOA enrollments during the first project year (July 2016 – June 2017)?

A: Yes, however enrollments are negotiated with OED’s funders. The emphasis for proposers should be on providing strategic, effective services to participants as opposed to just serving large numbers of participants.

Q63. Are enrollment numbers for WIOA and TANF set based upon budget or can they be shifted up or down in the future?

A: Yes, however OED negotiates target WIOA enrollments with CDLE and DDHS determines target TANF enrollments. The emphasis for proposers should be on providing strategic, effective services to participants as opposed to just serving large numbers of participants.

Q64. What is the deadline for potential bidders to register to do business in Colorado with the Colorado Secretary of State?

A: Per page 42 of the RFP Guidelines (Section D.3): Proposing organizations must be registered with the Secretary of State’s office PRIOR TO submitting an application. Proposals must include a Certificate of Good Standing from the Secretary of State. Proposals are due on January 8, 2016; if an organization submits its application on January 8, 2016, then its deadline for registering to do business within Colorado with the Secretary of State is January 7, 2016.

Q65. Under our operating model, we utilized a Professional Employer Organization (PEO) to provide for management of administrative and human resource functions for our business. Under this arrangement, employees are managed by our organization but the employer of record is the PEO. This model is not addressed directly in the RFP – is this an allowable operating structure?

A: Yes. It is important to understand that the selected providers for Comprehensive Services and Youth Services will be the EOR for participants engaging in wage subsidy activities. If the selected providers utilize a PEO, then the bidders should ensure that the PEO is able to be the EOR of participants engaged in wage subsidy activities.

Q66. Under our model we negotiate a management plus Pay-for-Performance compensation structure, determined in collaboration with the WDB. Page 17 of the RFP states that Pay for Performance can make up to 10% of the funds. Will the OED/WDB consider a management fee/Pay for Performance hybrid contract?

A: WIOA contracts have a 10% cap for Pay-for-Performance. However, OED/WDB would be interested in reviewing such a hybrid proposal.

Q67. According to the RFP, it appears that Pay for Performance is for up to 10% of WIOA funding. Is the remainder of the contract funding to be Cost Reimbursement?

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A: Yes.

Q68. Can you provide a breakout of the estimated funding for Comprehensive Services by Funding Stream?

A: No, the amount received from each funding source is yet to be determined.

Q69. Is there any funding anticipated outside of WIOA, SNAP, and TANF? For example, locally funded initiatives, competitive state/federal grants, foundation resources, etc.?

A: The contracts awarded through this RFP will be supported with the funding described in the Proposal Guidelines.

Q70. Our organization does not currently maintain service locations in the Denver area, and would have to identify facilities and negotiate leases prior to starting operations. Will OED/WDB allow for the selected Comprehensive Services operator to identify locations and negotiate leases after notification of award? Page 34, question 6, requests bidder “If the organization does not have a physical presence in Denver, please describe your plan to establish operations within Denver prior to July 1, 2016.” This is in contradiction with letter of intent or Letter of Intent which requires “details on the specific service area(s) will be proposed and a list of Denver locations where services will be provided.”

A: If an organization does not currently maintain service locations in Denver, service locations within Denver would be required before the start of the contract’s term. OED/WDB cannot reimburse for any cost incurred prior to the start of the contract’s term and an executed contract. Costs incurred prior to the start of the contract may be negotiated as a portion of required leverage.

Q71. Does OED/WDB supply assessment tools or is the selected contractor for Comprehensive Services expected to provide (page 34, Initial Assessment)?

A: No please see questions 42 and 43.

Q72. Will OED/WDB consider a transition budget to reimburse costs incurred after contract award, but prior to July 1, 2016?

A: OED/WDB cannot reimburse for any cost incurred prior to the start of the contract’s term and an executed contract. Cost incurred prior to the start of the contract may be negotiated as a portion of required leverage.

Q73. For an agency that solely serves disconnected youth with unique programming, what would be the distinct differences between the services funded through the B.2. Youth Programs area and the B.3. Innovative Program Design area?

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A: It is at the proposers’ discretion, based on program design, to determine whether to submit its proposal under Youth Program or Innovative Program Design. Contracts awarded under Youth Programs will be required to serve as the employer of record for participants engaged in paid wage subsidy/work experience opportunities.

Q74. If an agency provides access to employment related services for disconnected youth, and those youth have access to the same programming that a youth enrolled in WIOA receives (minus EAA, Supportive Services, and wage subsidies), would that be considered duplicative if that agency receives money from both the youth and innovative categories?

A: If the participant is receiving duplicative SERVICES (when there is no demonstrable need to be receiving the same service more than once), then yes. Contractors may not bill twice for the same services.

Q75. Facilities and facility costs: 1. If a provider elects to locate services in one or more of OED/DDHS' current

locations what are the specifications of each facility and the cost for use of each? A: OED/WDB will determine location of services once awards are determined.

2. If the successful provider uses non-DDHS space are there minimum square foot requirements for the size of the facility? A: There is no minimum.

3. In what zip codes would OED prefer additional center (s) located? A: Throughout the City & County of Denver in those communities that demonstrate the most need.

Q76. Equipment and furniture: 1. Please provide an inventory of furniture and equipment that will convey to the

successful provider upon contract award. 2. Please provide an inventory of furniture and equipment DDHS plans to acquire as

replacement for existing furniture and equipment due to obsolesce over the next 3 fiscal years.

3. If an inventory of existing technology is not available, please provide a dollar estimate and a percentage of existing computer equipment that is inadequate to fulfill its vision of a paperless system?

A: Please see question Q3 and Q80. There will be an opportunity to negotiate transfer of existing OED equipment and discuss existing space during contract negotiations.

Q77. Staffing: 1. What are the minimum and/or maximum caseloads per staff?

A: A 1:55 ratio is used as a standard for PY16. 2. What is the average caseload per applicable staff by location?

A: Eastside: 58 cases/staff Montbello: 27 cases/staff Westside: 36 cases/staff.

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3. Please provide current staffing plans by program and location. A: please refer to the Org Chart at the end of Addendum # 1.

Q78. For purposes of this RFP can Comprehensive One-Stop Operators and/or Service Providers consider MOUs and letters of commitment sufficient to meet the Partnership requirements on page 39?

A: Yes.

Q79. Please explain the requirement for a “presence” in the City of Denver?

A: Please refer to page 8 of the Proposal Guidelines: “Delegate Agency respondents must demonstrate an active, operational presence within Denver County for a minimum of two consecutive years.”

Q80. If an inventory of furniture and equipment is not available, will DDHS consider an approach which "equalizes" providers' budgets in order that comparisons between providers will be concluded equitably. That is, instead of individual providers making estimates or assumptions about the inventory of furniture and equipment that will convey upon contract award in order to "price" additional equipment that may be necessary, DDHS could provide for purposes of evaluation, and evaluation only a dollar figure that all bidders would be required to use in their budgets. This method provides an equal, competitive methodology to evaluate costs among providers. The actual furniture and equipment amount would then be determined during negotiations.

A: Please include these items in the proposed budget without estimating what would be available. There will be an opportunity to negotiate transfer of existing OED equipment and discuss existing space during contract negotiations. OED will ensure that all proposed budgets are evaluated fairly; proposed costs for furniture, fixtures and equipment will be omitted from the cost per participant comparison.

Q81. During the pre-bid conference a panel member responded that there was "wiggle-room" around the page/word limitations contained in the RFP and "additional text" could be added by way of an appendix which is not page/word limited. Must providers comply with the expressed page/word limitations contained in the RFP?

A: Providers should comply with the expressed page/word limitations of each worksheet. Although text fields within the WizeHive form have a “hard” word or character limit (the system will not allow proposers to enter more words or characters than allowed), the response question worksheets do not. The Guidelines and Question Worksheets indicate there is a page and word limit, but there is no mechanism that will prevent proposers from exceeding the word or the page limits specified. However, the evaluators may chose not to continue reading responses past the page limit.

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Q82. On page 15 of the RFP, OED outlines requirements for data collection, can a provider plan on using its own system if it meets the criteria or will service need to be procured during the transition period?

A: A provider is welcome to use their own system for internal monitoring purposes, however the two state systems (CBMS and CC) will still serve at the systems of record and therefore will require data input.

Q83. On page 15 of the RFP, OED specifies that data will be shared with 2 state systems. What is the department’s vision for how this will be accomplished? The RFP states that the provider will have access to CBMS and CC, but is the provider responsible to enter the data into each system, or simply have a system that can upload to the state databases? What are the compatibility/ access requirements of the CBMS and Connecting Colorado systems?

A: At this point in time, the provider will be responsible to enter the data into each system (as the state systems do not currently have the ability to accept uploads); logins to access these systems will be provided to successful proposers.

Q84. Will multiple awards be made for Comprehensive One-Stop Operator services?

A: Possibly.

Q85. Part C.4 Budget, page 41 of the RFP specifies the descriptive information to be included in the proposal related to Pay-For-Performance. Is the providers "Pay-For-Performance" dollar amount included in the provider's budget for services. In other words, will the provider's proposed Pay- For-Performance dollar amount be included and funded in the contract at the time of award?

A: Yes, the Pay-for-Performance will be included in the budget, but actual payment will be based on performance.

Q86. Will Pay-For-Performance invoices be "built-up" in the same manner as invoices for workforce services?

A: Contractors should bill for Pay-for-Performance when negotiated milestones have been met.

Q87. As an innovative program design provider, would we be required to have a relationship with the One-Stop Operator? It seems clear that the Youth Services Providers must have such a relationship, but it is not clear if this also applies to the Innovative Program Design applicants?

A: Yes.

Q88. Last year, community partners such as the Denver Public Library and many others participated in offering summer jobs to our youth. As an “innovative program design” provider, would we

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still be able to partner with these same employers, for potential summer jobs for our youth? Or will we need to establish job opportunities completely independently?

A: OED/WDB will offer support in job development, but proposers should include targeted employers in the proposed program design.

Q89. Could you please say more about “Pay for Performance?” Does this refer to the youth participant in a summer job program? (For example, youth earn extra money for a positive evaluation from their employer, etc.) Or does it refer to the provider itself? (For example, the provider receives funding from WOIA based on the number of youth that achieve stated outcomes, rather than the total number of youth served?)?

A: Youth program participants can be offered incentives, however Pay-for-Performance as discussed in this RFP refers to a successful proposer receiving a negotiated payment upon exceeding specified targeted outcomes.

Q90. Regarding the Innovative and Delegate Agencies programming….do both sets (Delegate and Innovative) of questions need to be completed for these sections if you believe that you are applying for a Delegate Program that is Innovative in its design? Please state how these efforts are different if possible?

A: Please select the Program Area for which you are proposing in section I.A of the on-line proposal form. The appropriate question worksheets will populate in sections B, C and D based on your choice of either Delegate Agency or Innovative Program Design. It is up to the proposer to determine whether to apply under Delegate Agency, Innovative Program or both. If you determine to apply for both, a separate application must be submitted under each Program Area.

Q91. The question and answer release after the bidder's conference indicated the number of OED staff required to be in the AJCs is to be determined. Has the OED made a determination so that proposers may budget for additional space?

A: OED/WDB anticipates the number of Wagner-Peyser and state Veteran Reps at AJCs will be minimal.

Q92. Can the OED provide information on how the cost per ITA was calculated?

A: The cost was calculated by dividing the total expended by number of ITAs awarded.

Q93. Can the OED provide information on how the cost per OJT was calculated?

A: The cost was calculated by dividing the total expended by number of OJTs awarded.

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Q94. For budgetary purposes, for the partners required to be in the AJC space, will the resource sharing component come back to the provider, or is the resource sharing agreement handled at the state or OED level?

A: The costs of the resource sharing agreement will be handled by OED/WDB and do not need to be included in proposed budgets.

Q95. Can the OED provide a schematic of the AJC center spaces, as well as square footage?

A: Please see the floor plan attached at the end of this Addendum.

Q96. Can the OED provide the number of current Wagner Peyser staff are in the system?

A: The future state of OED Workforce Development is changing and the number of Wagner-Peyser staff is still to be determined.

Q97. Can the OED provide the types of roles these staff?

A: OED plans that Wagner-Peyser staff will continue to provide business services including development of jobs, work-based learning, and employer-specified training, as well as customized recruitment and targeted job fairs.

Q98. The requirement in B.13.a.2 states: Please provide a transition plan in accordance to your proposed timeframe. Must this transition plan be part of the Transitional Planning worksheet, which is limited to 2 pages and 1000 words, or can this be an additional document? As the worksheet has several other questions on it, a Transition Plan would take up that entire page limit.

A: Please do you best to respond to the question in the given format. If necessary, attach additional pages, keeping in mind the caution discussed in question 81.

Q99. I am currently working on a proposal for the recently released Denver Workforce RFP. The RFP and online application references a link to the budget spreadsheet and budget forms, but I cannot locate those on the application site. I have located budget directions through a link, but no budget spread/worksheets.

A: As described at the top of page 2 in the 2016 Workforce RFP Checklist, you must choose the PROGRAM AREA that your proposal covers from the dropdown choices in Section I.A: (Comprehensive Services -- OR -- Youth Program -- OR -- Delegate Agency Serving Targeted Populations -- OR -- Innovative Program Design). Budget spreadsheet forms are different for each of the Program Areas and are not made available until the Program Area is selected in Section I.A.

Q100. The online application does not contain a link to the budget forms or the worksheets listed in the RFP Checklist for B.12 Fiscal Accountability or B.13 Transitional Planning. In addition, I can’t

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download worksheets C.1 Program Design, C.2 Partnerships or C.3 Performance Evaluation & Outcomes listed in the RFP Checklist. Please provide them.

A: As described at the top of page 2 in the 2016 Workforce RFP Checklist, you must choose the PROGRAM AREA that your proposal covers from the dropdown choices in Section I.A: (Comprehensive Services -- OR -- Youth Program -- OR -- Delegate Agency Serving Targeted Populations -- OR -- Innovative Program Design). Questions in some of the worksheets are different for each of the Program Areas.

The following worksheets made available for download in the on-line application will be different depending upon which Program Area is selected in Section I.A:

VII.D: Budget Spreadsheet B.12 Fiscal Accountability B.13 Transitional Planning

In addition, each Program Area will have a different set of worksheets to complete in Section C Program Requirements:

C.1 Program Design C.2 Partnerships C.3 Performance Evaluation & Outcomes C.4 One-Stop Operator.

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Current Configuration of Workforce Center Space at 1200 Federal