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2015 Station Profile Survey Preliminary Results BART Board Workshop 2016 February 25, 2016

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Page 1: 2015 Station Profile Survey Preliminary Resultsvtaorgcontent.s3-us-west-1.amazonaws.com/Site_Content...2015 Station Profile Survey Preliminary Results BART Board Workshop 2016 February

2015 Station Profile SurveyPreliminary Results

BART Board Workshop 2016

February 25, 2016

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BART Board Workshop 2016

Background• Large scale survey to gather data on trip origins and destinations, station access and egress modes, and rider profile including demographics

Information is used for modeling, access planning, regulatory compliance, etc.

14th such survey; last conducted in 2008

• 2015 survey conducted in partnership with MTC Goal: create greater uniformity in survey data for the region

Contract managed by MTC

Cost sharing: 65% MTC; 35% BART

• Motion authorizing funding agreement with MTC approved by Board in Aug. 2014

BART Marketing and Research Department  1

PRELIMINARY RESULTS

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BART Board Workshop 2016

Methodology• Interviewer‐administered tablet computer survey

Benefits include high response rates (74‐91%), high geocoding rates (99.9%), and the ability for interviewers to clarify questions and responses

While more expensive than paper questionnaires, cost to BART was comparable due to cost sharing agreement with MTC

Survey conducted Feb. 17 – May 29, 2015; Mon – Fri, 4 a.m. – midnight* Customers intercepted on platforms using random selection  Total of 43,989 weekday interviews completed

• Prior Station Profile surveys: paper questionnaires distributed in stations

• Data weighting Systemwide results weighted by entry/exit station pairs and time period Station‐level results weighted by entry station and time period

BART Marketing and Research Department  2

*Limited weekend surveying also conducted; will be analyzed and reported separatelyPRELIMINARY RESULTS

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BART Board Workshop 2016

Context

• Changes in BART system (spring 2008 – spring 2015) include:

Two new stations: West Dublin/Pleasanton (February 2011) and Oakland International Airport (November 2014)

Average weekday ridership up 19% between the two survey periods (+69,300 trips/day)

Introduction of demand‐based parking fee increases

Fewer restrictions on bicycles onboard during commute hours; increased bicycle parking

Implementation of Clipper and rapid growth in use

BART Marketing and Research Department 3

PRELIMINARY RESULTS

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BART Board Workshop 2016

Origin Type46%

36%

2%5%

1% 2% 3%5%

46%

35%

5% 5%2% 2% 1%

5%

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

Home Workplace Social/rec* School^ Airplane trip PersonalErrands

Work‐related Other

2008

2015

BART Marketing and Research Department  4

Q: Where are you coming from (the starting place for this one‐way trip)?Base: weekday tripsPRELIMINARY RESULTS*”Social/recreational” category added for 2015 survey; comparable 2008 categories were combined.^2015 categories included in “School:” college student, K‐12 student, school‐related activity

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BART Board Workshop 2016

Home‐based Origin Cities

BART Marketing and Research Department  5

City % City %

San Francisco 21% Castro Valley 1%

Oakland 18% Antioch 1%

Berkeley 6% Lafayette 1%

Daly City 4% Pleasant Hill 1%

San Leandro 4% San Bruno 1%

Hayward 4% San Ramon 1%

Walnut Creek 3% Orinda 1%

Concord 3% San Lorenzo 1%

Fremont 3% Danville 1%

Richmond 3% Pacifica 1%

El Cerrito 3% Livermore 1%

South San Francisco 2% Millbrae 1%

Pittsburg 1% San Mateo 1%

Union City 1% Martinez 1%

Dublin 1% San Pablo 1%

Pleasanton 1% Other (less than 1% each) 8%

Alameda 1% TOTAL 100%

Base: weekday trips with home originsPRELIMINARY RESULTS

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BART Board Workshop 2016

Top Home‐based Ridership Changes: Spring 2008 ‐ 2015

BART Marketing and Research Department 6

Station Change in Home‐Based Entries

% Chg

West Dublin/Pleasanton 2,712  NA

19th St. Oakland 2,126  86%

Millbrae 1,834  62%

Coliseum 1,670  65%

West Oakland 1,631  39%

Fruitvale 1,490  27%

Fremont 1,284  24%

Lake Merritt 1,268  42%

MacArthur 1,261  29%

Pittsburg/Bay Point 1,191  25%PRELIMINARY RESULTS

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BART Board Workshop 2016

Access from Home to BART

31%

4%

11%

39%

15%

37%

6%

19%

29%

8%

0%5%

10%15%20%25%30%35%40%45%

Walk Bicycle Dropoff/taxi/other

Drive and park* Bus/transit

20082015

BART Marketing and Research Department  7

*Includes motorcycle/motorized scooter and carpool

Q: How did you get from (origin trip purpose) to the (entry station) for this trip?Base: weekday trips with home originsPRELIMINARY RESULTS

• With BART’s parking supply approximately flat since 2008, ridership growth has been accommodated by walking, cycling or getting dropped off at stations.  Fewer are driving or taking transit.

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WalkHome to BART

BART Marketing and Research Department  8

Top 10 Stations % Walk

1 24th St. Mission 79%2 16th St. Mission 76%3 Downtown Berkeley 74%4 12th St. Oakland City Center 61%5 Civic Center/UN Plaza 60%6 19th St. Oakland 60%7 Ashby 59%8 Powell St. 58%9 Balboa Park 56%10 Montgomery St. 49%

Base: weekday trips with home originsPRELIMINARY RESULTS

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BicycleHome to BART

BART Marketing and Research Department  9

Top 10 Stations % Bicycle

1 Lake Merritt 15%2 19th St. Oakland 14%3 MacArthur 14%4 West Oakland 12%5 North Berkeley 12%6 Ashby 11%7 Fruitvale 11%8 16th St. Mission 10%9 San Leandro 9%10 Castro Valley 9%

Base: weekday trips with home originsPRELIMINARY RESULTS

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Drop off/taxi/otherHome to BART

BART Marketing and Research Department  10

Top 10 Stations% Drop off/ taxi/other

1 Fremont 33%2 Pittsburg/Bay Point 31%3 Dublin/Pleasanton 30%4 Coliseum 29%5 Walnut Creek 28%6 Bay Fair 28%7 Lafayette 26%8 Daly City 26%9 Glen Park 26%10 El Cerrito del Norte 26%

Base: weekday trips with home originsPRELIMINARY RESULTS

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Drive and ParkHome to BART

BART Marketing and Research Department  11

Base: weekday trips with home originsPRELIMINARY RESULTS

Top 10 Stations% Drive and 

park*1 North Concord/Martinez 70%2 West Dublin/Pleasanton 60%3 Orinda 54%4 Dublin/Pleasanton 52%5 Walnut Creek 51%6 Concord 48%7 Millbrae 48%8 South Hayward 47%9 Lafayette 45%10 Fremont 44%

*Includes motorcycle/motorized scooter and carpool

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Bus/transitHome to BART

BART Marketing and Research Department  12

Base: weekday trips with home originsPRELIMINARY RESULTS

Top 10 Stations% Bus/transit

1 Embarcadero 28%2 Powell St. 21%3 Montgomery St. 21%4 Civic Center/UN Plaza 20%5 Daly City 16%6 Glen Park 16%7 Millbrae 16%8 12th St. Oakland City Center 15%9 El Cerrito del Norte 13%10 Balboa Park 13%

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BART Board Workshop 2016

Access from Non‐home Origin to BART

72%

2%5% 3%

18%

79%

4%8%

1%

9%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

Walk Bicycle Drop off/taxi/other Drive and park* Bus/transit

2008

2015

BART Marketing and Research Department  13

Q: How did you get from (origin trip purpose) to the (entry station) for this trip?Base: weekday trips with non‐home originsPRELIMINARY RESULTS*Includes motorcycle/motorized scooter and carpooled

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Results

Home origins

BART Marketing and Research Department  14

24th St. Mission Station: Home Locations of BART Riders by ModeBase: weekday trips with home originsPRELIMINARY RESULTS

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Results

Home origins

BART Marketing and Research Department  15

Pittsburg / Bay Point Station: Home Locations of BART Riders by ModeBase: weekday trips with home originsPRELIMINARY RESULTS

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BART Board Workshop 2016

Median Distances from Home

BART Marketing and Research Department  16

Base: weekday trips with home originsPRELIMINARY RESULTS

Systemwide Median Distance from HomeAll Modes 1.2 miles

Walk 0.6 miles

Bicycle 1.0 miles

Drop off/taxi/other 1.8 miles

Drive and park* 2.7 miles

Bus/transit 2.2 miles

*Includes motorcycle/motorized scooter and carpool

Stations with longest median distances from home (all modes) North Concord/Martinez (6.7 miles) Pittsburg/Bay Point (4.6 miles) Millbrae (4.6 miles)

Stations with shortest median distances from home (all modes) 24th St. Mission (0.5 miles) 16th St. Mission (0.5 miles) 12th St. Oakland City Center (0.6 miles)

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BART Board Workshop 2016

BART Customer Demographics

48%

24%

14%10%

<1%3%

44%

23%18%

12%

<1%4%

0%

10%

20%

30%

40%

50%

White Asian/PacificIslander

Hispanic (anyrace)

Black/AfricanAmerican

AmericanIndian/Alaska

Native

Other, incl. 2+races

2008

2015

BART Marketing and Research Department  17

Base: weekday tripsPRELIMINARY RESULTS

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BART Board Workshop 2016

Next Steps

BART Marketing and Research Department  18

• Sortable Excel files and station level maps will be available on bart.gov next month

• Per MTC’s schedule, project to be completed by end of June, including final report with:

Data by time period

Data by entry station

Two‐pagers for each station with rider characteristics and maps of home origins

Regional maps

• BART/MTC assessment of methodology and lessons learned in FY17

• Future Station Profile surveys – joint effort as described in amendment to MTC Resolution 3866:

“Transit agencies will participate in the (the joint) Survey Program when collecting information on transit passenger demographics AND travel patterns together.”

PRELIMINARY RESULTS