Michael O’Dell425 Massachusetts Avenue NW Apt. 928

Washington, DC 20001Cell: 410-231-1646

Email: Micodell@gmail.com

CORE COMPETENCIES:Information Technology; Project and Program Management; Business Administration; Inspections; Researching; Vendor Compliance; Report Writing; Accounting; Data Base Management; Financial Management; Negotiations; Sales; Customer Service.

WORK HISTORY:

01/2012 – Present; Sales Specialist, Prince Frederick Chrysler, Jeep & Dodge, Prince Frederick MD, 20678

Perform IT related Database Management for individual and/or company-wide sales data. Build relationships with customers and the community to promote long term business growth. Manage programs and processes in order to ensure efficient execution of financial management resources

and forecast financial data to persuade and promote consumer purchases. Prepares and negotiates prices, terms of sales and service agreements and strategy sessions with other staff

service functions and activities to influence managers and others to accept findings and recommendations. Discuss and negotiated quoted prices, credit terms and other bid specifications. Identify prospective customers by using business directories and following leads from existing clients. Prioritize tasks and projects to meet tight deadlines. Assess a variety of reports received from internal and external sources to develop formalized

recommendations for management’s consideration. Evaluate operations, policies, procedures, and internal controls of financial operations to prevent and detect

deficiencies in the operation of financial management areas. Receives special projects pertaining to improving the effectiveness and efficiency of financial management

operations and related functional requirements.

07/2009 - 12/2012; Vendor Liaison/ Crew Leader, Hickman Contractors LLC., Prince Frederick MD, 20678

Directed accounting and marketing research initiatives. Managed and balanced operational finances and project budgets through financial database systems. Ensured governmental compliance and approval. Planned and delegated employee performance goals. Contacted new and existing customers to discuss how their needs could be met through specific products

and services. Recorded accurate and efficient records in the customer database. Consulted with businesses to supply accurate product and service information. Conducted field inspections of vendors periodically to ensure compliance with design standards, hours of

operation, and other standards of operation. Conducted vendor vehicle inspections to ensure compliance prior to licensure. Responded to complaints and issues regarding vendor activity. Directed as Point of Contact (POC) for vendors and inter-department necessities. Assisted with vendor contracts. Coordinated with other DMV affiliated agencies. Issued infraction notices to vendors for various violations. Conducted investigations to collect research regarding vendor activity. Trained and supervised all incoming employees.

06/2007 - 09/2009; Lead Mechanic, Hickman Contractors LLC., Prince Frederick MD, 20678

Directed and delegated responsibilities to a team of 3-5 employees on large projects. Provided outstanding customer service.

Accurately read, understood, and carried out written instructions. Repaired wiring, plumbing, equipment, and machinery. Ensured proper installations through accurate reading of blueprints. Reviewed reports and presented briefing on findings, this included written reports.

01/2004 - 12/2011; IT Specialist, Auto Mechanic, L.J. Elter&Son, Huntingtown, MD

Served as a technical specialist on all automated systems. Provided solutions to customer requests for assistance in resolving the less complex hardware and software

problems. Trained management and employees on inventory system and Microsoft Office Diagnosed mechanical

Received requests for resolution of hardware or software problems that may require in-depth research. Analyzed problems and researched database for possible solutions or tasks the appropriate subject matter

expert or section capable of resolving the problem. Participated in site surveys in order to verify adequacy of software installation and network operations to

ensure customer needs were met. Deployed technologies to minimize technical labor for operational testing, problem resolution, and pattern

analysis. Determined internal service measures for support provided and communicates service level expectations. Installed and configured network operating systems and applications software on a wide range of

configurable information systems devices. Performed troubleshooting and corrected software problems to include resolving conflicts between

applications, hardware and/or device conflicts, and operating system faults. Detected and removed computer viruses. Restored and repaired damaged critical data files. Updated hardware and software architecture databases to reflect installations, turn-ins, and changes in

reportable software.

EDUCATION:

2012, Bachelor of Science, Accounting, University of Maryland - College Park, MDCoursework in Information Technology (IT) based Accounting, Business Administration and Management

May 2012, Associates Degree, Business Administration, College of Southern Maryland, Prince Frederick, MDDean's list College of Southern Maryland (Jan 2007-Jan 2010)Coursework in Business Administration and ManagementCertified Management Accountant