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About HAwortH

Haworth, Inc. is a privately held global corporation. At Haworth, our vision is to lead the world in creating effective, attractive and adaptable workspaces that are also sustainable. we are dedicated to providing products and services that benefit our customers and our communities, our business partners around the world, and our Haworth members. we operate ethically, and we have a high regard for honesty and integrity within the workplace.

Haworth’s strategic direction begins with its core values: a passion for serving customers, serving members, embracing change, continuous pursuit of greater efficiencies and striving for unmatched excellence in quality.

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ORGANIC SPACES

Haworth’s Harmony Services program has been developed to provide support to our customers by enabling a workspace to be effective, sustainable and evolving. to overcome this new globalised ever-changing reality, we challenged ourselves to come up with a way to “future-proof” our clients work environments; ensuring that what they invest in today will be adaptable and relevant for tomorrow.

we call this Organic Spaces; a process where spaces can be defined, measured and redefined real time so that organisations can adapt their real estate to continually realign with core business objectives.

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with our Harmony Services program, we work together with our customers and their designers to:

•Achievespace/costsavingstargets

•Activateunusedspaces

•Enhanceoperatingefficiencyandproductivity

•Facilitateinnovationandcommunication

•Enhancecompanyimage

•Improveworkplacestrategy,occupancyandspaceuseefficiency

•Gainin-depthinsightsintoworkplacecultureandactivitiestoenablebetterdecisions

•Defineawellnessstrategy

•Reducethecostofmanagingcomplexprojects

•Reducelife-cyclecoststhroughassetmanagementandmaintenanceprograms

•Manageproductlifecyclewithsustainabilityinitiatives

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Harmony consists of a menu of services, grouped by nature, to provide you with choices at each stage of your workplace life-cycle:

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ORGANIC SPACES

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Create workplace Solutions Advisory

Wellness&ErgonomicsServicesStorage optimization

EvolveProjectManagement

AssistanceFurnitureAudit

Move&ReconfigureManagedSourcing

Asset Inventory

SustainSustainability Coordination Services

LifeExtensionServicesRecycling/Repurposing

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Haworth Harmony Services gives you more choices:

•Whatroledoestechnologyplaysinyourworkenvironment?•Howdoesconnectivityandmobilityfitwithyourinnovationneeds?•what relevance does wellness (including ergonomics) have for your company values and staff motivation.•How can you best support change management, including employee training and education.•How do you integrate various cultures and generations into your new flexibleworkplace?

Drawonthelessonswe’velearnedfromourown ‘Living Labs’ and collaboration with our partners. they’ve helped us fine-tune our ability to curate learning, collect and share knowledge with our customers.

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CREATE we work closely with you to understand your workplace strategy, facilitating workshops and surveys that uncover your organization‘s culture and working styles.

we then use our extensive domain and industry knowledge to leverage our open platform approach and create new collaborative workplaces for you, where co-creation and communication are encouraged in the most effective way.

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WORKPLACE SOLUTIONS ADVISORY TheHaworthWorkplaceSolutionsGroupisamultidisciplinaryteamofscientistsanddesignerswhousequantitative/qualitativedatacollection and analysis combined with a well researched workshop methodology to understand, measure, analyze and translate the various workplace needs within your organization.

we do this using a co-create methodology, combining unique methods of quantitative and qualitative data collection and analysis, and working closely with our project management and designer partners. In this way, together, we are able to understand, measure, analyse and translate various workplace needs within an organisation, by involving the end-users as well in the co-creation of the final workplace settings.

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WORKPLACE SOLUTIONS TOOL - LENS™

TURN INSIGHT INTO ACTION.Gatheringandanalyzingdataisanimportantfirst step to understanding your employees and their environment. However, applying that data and making it relevant to your design and project teams is critical to ensuring your project’s success.

once the CultureLENS™, OfficeLENS™, or WorkStyleLENS™ surveys have been completed and analyzed, we will support convert the raw data and insights into actionable frameworks to achieve your organization’s specific goals and objectives.

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WELLNESS

optimal wellness goes beyond just the absence of disease. It involves a interconnected balance of physical, social, career, financial and community wellness.

At the core of all or services, our wellness platform is a holistic approach that empowers those within a space — clients, community partners and members alike — to learn, experience and share an improved quality of life through design, technology, movement and interaction.

we provide partnerships that enable you to operationalize your wellness strategies with ease. Communicating these strategies encourages employee participation and ensures you get the most from your investment.

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ERGONOMICS SERVICES

our ergonomic consulting services help you provide a healthy and productive work environment. this program reduces the potential for on-job-injuries and the consequent costs to your organization in terms of lost work time and medical treatment. It encourages safe work practices while promoting health awareness and job satisfaction.

If you have existing ergonomic partners or in-house ergonomists that need to respond quickly to specific musculoskeletal pain, we can keep stock items ready for deployment whenever you need them.

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STORAGE OPTIMIZATION

Manycompaniesallocatetoomuchspacetofilingandstorageneeds,resultinginhighstorage costs incurred for old dusty unused files or employee personal memorabilia.

our approach to Storage optimization starts with an initial observational study, capturing current storage patterns via a photographic survey and conducting user interviews.

we then deliver a comprehensive report format, identifying improvement opportunities, highlighting inefficiencies and proposing well-designed filing systems. with clearly defined integrated filing processes, these systems create a more user-friendly and surprisingly space-efficient, future-proof solution.

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2423THE CLUB - HAWORTH BEIJING SHOWROOM HAWORTH SHANGHAI SHOWROOM THE PORTER - AUSTRALIA 24

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we also know tracking your progress and success is important to you, especially in the context of new workplace strategies or new ways of working.

that’s why we’ve put together a solid menu of analytics (supported by seamlessly embedding technology into your workplace), which can track space and asset utilization and floor plate dynamics — all with a view to adapting and evolving spaces for maximum effectiveness.

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EVOLVE we help you operationalize your workplace strategy via installation, churn, asset delivery and asset inventory.

we’ll simplify the process for your project team by managing the supply chain, any inherent complexities of multiple timelines and after-sales warranties and maintenance requirements – not just for your Haworth products but for all your project furniture needs.

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PROJECT MANAGEMENT ASSISTANCE OurProjectManagementAssistanceServicesusebestindustrypracticesand tools to deliver a visual reference so you can quickly see where and whenthesetasksfitintoyourproject‘sMasterSchedule.

BENEFITS• Leverage our expertise in project planning and execution• Apply industry best practices to your business• benefit from a team knowledgeable in project management

and site safety regulations• Complement facility resources.

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FURNITURE AUDIT

office furniture, like most assets, has to be serviced and maintained to ensure it lasts in great conditions for the entire expected lifespan.

we ensure that your furniture remains in great working condition through a careful analysis of all parts and provide appropriate advice regarding any change, replacement or modification needed to maximise the initial investment.

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MOVE & RECONFIGURATION

office relocations can be one of the most disruptive and stressful tasks your company will undertake. If not handled properly, relocations can also be costly and time-consuming.

take advantage of our years of relocation project experience to save significant costs, plan more efficiently and ensure your relocation is executed smoothly and with minimum fuss.

Haworth will evaluate your current site and available inventory and then assist you in matching them to workflow. You’ll get a refreshed environment that accommodates staff needs while ensuring optimum performance and maximum return on your investment.

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MANAGED SOURCING

Multipleproducts,differentmanufacturers,varyingleadtimes,storageneeds,deliveryandinstalldates.OurHarmonyManagedSourcingServiceassists your project team to manage the inherent complexity of multiple timelines for all your project furniture needs — and not just for Haworth-manufactured products.

we’ll work with your design and facilities team to identify primary manufacturers, negotiate pricing and manage procurement, logistics, installation, warranty and follow-up services for all your furniture purchases.

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banquette booth

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ASSET INVENTORY

with the largest installed base of furniture in the region and a network of wholly-owned offices with support teams in all locations, we can professionally oversee your furniture and its deployment in all of your key locations.

we can customize a fixed asset management program to your exact needs. our goal is to minimize the amount of furniture in storage, and accurately track and redeploy furniture from various sites as your facilities change.

we’ll tag your fixed assets with barcoding strips as defined and regulated by your company’s accounting policy.

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ANALYTICS using Insights, a company can monitor and learn how their workforce uses theirspace.Forexample,learnpeakhours,favoriteworksettings,andvaluedworkplace resources. It is an agile and easy to use activity monitoring platform for the workplace.

Makeinformeddecisionsonhowtoimprovetheefficiencyofacompany’stoptwoexpenses:peopleandspace.MonitoringmultipleWorkPointsacrossaworkspaceprovidesinsightintohowtheworksettingsareperforming.Datacollected over time allows a company to track trends in workplace use.

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SUSTAIN Haworth is a sustainable corporation. we engage our employees in sustainable practices, we initiate and use processes that are neutral or improve our environment, and we utilize our resources in ways that create adaptable and sustainable workspace solutions for our customers. we do all of this globally to protect and restore our environment, create economic value, and support and strengthen our communities.

MaximizethevalueofyourHaworthproducts–extendtheirlifecyclebyrefreshingthemafteryearsofwearandtear.Donateyourunused furniture to those who can still benefit from them via our Give-BackPrograms.

Experimentwithnewideasorcreateapop-upspacewithourleasing services. You get the ultimate workspace flexibility without the risk of buying collaborative furniture that might go to waste.

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SUSTAINABILITY COORDINATION Shifting to this holistic approach requires sustainable products and sourcing, the sharing of knowledge and services with our customers and partners, continuous support and engagement of the community, and the accountability of our global operations.

we support the pursuit of environmental excellence— beyond our products and throughout our entire value stream — because as a partner we want to add value to your success.

our partner experts can also support your organization to apply and obtain greencertificationssuchasLEED,BREEM,etc.

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LIFE ExTENSION It’scostlytoreplaceofficefurniturebeforeitstime.Evenwithnormaluseyourfurniture will show signs of wear and tear, and when not addressing certain problems can drastically shorten the life of your product.

regular maintenance can, however, extend the product life and protect your investment.OurLifeExtensionserviceswillhelpyoumaintainandrefurbishyour office via cleaning, repairing, re-upholstering & refreshing your furniture, irrespective of manufacturer.

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RECYCLING

Haworth partners with selected environmental service companies that specialize in the collection, processing and selling of materials that can be recycled (e.g. plastic, metal, paper, cardboard and glass amongst other items.)

the recycled materials are re-used to make a wide variety of new products that include: outdoor furniture, construction materials, building materials, packaging materials, and various other products.

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REPURPOSING

In addition, for the furniture that is not usable commercially anymore but still feasible for a second life, Haworth supports customers to give something back to the communities, through programs which promote and carry out donations of furniture to local schools and communities.

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OUR PARTNERS

Your organisational culture and personality is unique. It requires a thoughtful, tailored workspace solution that draws on the very best design values the world has to offer. It must empower your people to do their most productive and meaningful work, every day.

with the need of our customers to shift more of their floor plate to support teaming, collaboration and other ways to maximize the use of the real estate, we have taken a unique approach to how to best address this need for knowledge as well as choice in furniture and services to activate these areas.

because one size no longer fits all when it comes to the global workplace, we have developedatrulyuniqueopenplatformprogramthatwerefertoasHaworthxFriends.

FindoutmoreaboutHaworthxFriendsathaworthxfriends.com

Strategic Partners

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