2013 Taiwan Employee Intentions Final

7/27/2019 2013 Taiwan Employee Intentions Final

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Michael Page taiwan

2013/14 EMPLOYEE INTENTIONS REPORT

Part of the


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2www.michaelpage.com.tw | www.pagepersonnel.com.tw

ContentsKey ndings: Local Taiwan nationals 3

Attracting New Talent

Employee activity 4

Preferred attraction strategies 6Jobseeker salary expectations 7

Retaining Top PerformersPreferred retention strategies 8

Employee salary expectations 9

Benets & Work-Life Balance OptionsPreferred employee benets 10

Preferred work-life balance options 11

Market Outlook

Employee concerns 12

Employment conditions for 2013/2014 13

Key ndings: Overseas Taiwan nationals 14

Moving to Taiwan for employment 15

Market outlook 16

Contact Us 17


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www.michaelpage.com.tw | www.pagepersonnel.com.tw 3

Methodology

Despite continued uncertainty in China and the Eurozone, Taiwans

economy has been stabilising leading to increased job ow and demand

for talent across the professional sector. Almost half of respondents (48%)

to the 2013/14 Michael Page Taiwan (Local Taiwan nationals) Employee

Intentions survey believe the current job market is average. However, a

further 23% say the job market is weak, most likely as they are cautious

of being optimistic, as there is uncertainty of GDP.

As a healthy level of recruitment is expected across the professional

sector in Taiwan over the coming year, employees are likely to take

advantage of the job opportunities available to them and seek a new

position. Almost half of survey respondents (47%) indicate they are very

likely to change roles in the next 12 months, with 34% quite likely to seek

a new job.

Despite the expectation that employment conditions will be positive in

Taiwan over the next 12 months, 72% of respondents reveal they are

likely to seek a role overseas. Asia is the most popular area respondents

will look for a new role (63%), with China the preferred country of choice.

With many professionals likely to seek a new role in the coming year,

employers in Taiwan will need to consider implementing strong attraction

and retention strategies to secure top talent. Just over a third of

jobseekers (36%) are looking for scope for career progression in their

next role and 31% say they will seek an increase of 10-12% on their

base salary. To remain in their current role, 33% of surveyed employees

ranked nancial reward based on performance as the primary inuencing

factor. Just over half of survey respondents (56%) say they will ask their

employer for a pay rise in the next 12 months, with 37% seeking a wage

rise of 10-12%.

Offering attractive employee benets and encouraging work-life balance

options is also vital to talent management and fostering employee

engagement. Most respondents (68%) selected a bonus as the number

one benet they would like to receive from their employer and 81% chose

exible working arrangements as the work-life balance option they would

like the most.

Looking ahead, employment activity is likely to remain stable as business

in Taiwan remains consistent. Just over half of surveyed employees (53%)

believe hiring within the sector they work in will remain the same over

the coming year. However, some concern remains around the broader

economy and 40% of respondents say their main concern for the next 12months is global economic inuences.

A healthy level of recruitment

is expected across Taiwans

professional sector and

employees are likely to seek

a new job in 2013/14.

The 2013/14 Michael Page Employee Intentions

Report (Local Taiwan nationals) is based on the

online survey responses of over 400 professionals

in Taiwan. Participants represent a range of

professional occupation groups and hold positions

that range from entry level through to senior

management. The scope of the report includes key

employee insights into preferences for attraction

and retention, salary expectations, benets and

work-life balance and their views on the predicted

employment outlook.

5%

48%

17%

23%

7%Very strong

Strong

Average

Weak

Very weak

Employee condence

in the current market

Key FindingsLocal Taiwan nationals


4/17


Employee turnoverin the next 12 months

Combination of channelslikely to be used for job search

Top 5 sectorswithprofessionals most likely tomove roles

With positive employment conditions expected across Taiwans

professional sector in the coming year, employees are likely to

look for a new role. This may be due to the fact that professionals

continue to seek better pay to counter high tax rates, as well

as the opportunity to develop their skills with another employer.

Almost half of survey respondents (47%) indicate they are very

likely to change roles in the next 12 months, with 34% quite likely

to seek a new job.

Employees in the accounting and nance sector (43%) are

most likely to move roles in the coming year. Job opportunities

are expected to be available for talented people in this area

as amendments to government regulations make it easier to

operate businesses in the country and companies establish new

headquarters in Taipei.

To nd a new role, employees will use a combination of channels

in their job search. The majority of all surveyed professionals

(73%) will refer to job boards, with 104.com.tw the most popular.The second highest ranked option is recruitment consultants,

as indicated by 70% of respondents. Social media platforms are

used by 31% of jobseekers, with 60% preferring to use LinkedIn.

Based on the reliance on online and social media tools, plus

recruitment consultants, employers should consider utilising

these avenues to source top talent for their business.

Employee activity


47%

34%

13%

6%

Very likely

Quite likely

Not likely

Unsure

Accounting and finance

Engineering and

manufacturing

Procurement and

supply chain

Technology

36%

30%

43%

26%

Human resources 20%

Other

(e.g. referrals, networking)

Social media platforms

Recruitment consultants

Job boards

70%

31%

73%

10%

Industry specific

publications 1%

Top 5 preferredjob boards

1

2

3

4

5

104.com.tw

1111.com.tw

Other

JobsDB.com.tw

Yes123.com.tw


5/17


Some Taiwan professionals are also likely to look for overseas job

opportunities. This may be because they feel they have a better

chance of easily progressing their career, gaining international

experience and receiving higher salaries in the larger employment

markets outside of Taiwan. Some 72% of respondents say they

will look for work abroad over the next 12 months.

The majority of respondents (63%) selected Asia as the region

they will look for work, most likely as the market rate for salaries

in some countries in the region continues to be higher in

comparison to Taiwan. China is the most desired country for

work, and may be particularly attractive to jobseekers looking to

access job opportunities from a larger range of international and

regional businesses.

Employee activity (cont.)


Employees looking forwork outside of Taiwanin the next 12 months

Region jobseekers will lookfor work

Top 5 countriesjobseekers will look for work

72%

28%Yes

No

North America

EMEA*

Australia / New Zealand

Asia

22%

10%

63%

3%

South America

*Europe, Middle East and Africa

2%

1

2

3

4

5

China

Singapore

Hong Kong

Japan

Malaysia / Vietnam


6/17


With a number of professionals anticipated to change roles over

the next 12 months, employers will need to implement strong

talent management strategies to attract the best jobseekers to

their business. Just over a third (36%) of surveyed employees are

looking for scope for career progression in their next role.

From the range of sectors surveyed employees work in, those

in marketing (48%) are most likely to seek a new role that offers

the opportunity for career progression. This may be because

many companies in Taiwan are already focused on training and

developing marketing staff in Taiwan for overseas secondments,

through job rotation, eld training and leadership training.

Other factors that will inuence the decision to change roles,

as indicated by surveyed jobseekers, include seniority or a

promotion (17%) and an increase in salary (15%).

Surveyed professionals across all age ranges (25 to 54) agree

scope for career progression is the most important factor in

deciding to accept a role with another employer. In terms of the

second most important aspect they will seek in another job,

an increase in salary is key for 21% of those aged between 25

and 34, more seniority or a promotion was selected by 19% of

35 to 44 year old professionals and 22% of professionals aged

between 45 and 54 will consider company brand and reputation.

Preferred attraction strategies


What jobseekers are looking for in their next role Top 5 sectorsin which increase in salary is most important

Human Resources

Engineering and

manufacturing

Procurement and

supply chain

Marketing

36%

28%

48%

27%

Technology 26%

What jobseekers are looking forin their next role (by age)

Scope for career

progression

More seniority / promotion

Increase in salary

Company brand

and reputation

Potential for overseas

career opportunities

17%

15%

36%

11%

8%

Learning and development 8%

Office location / accessibility 2%

Workplace flexibility 2%

Other 1%

Company brand and reputation

Increase in salary

Learning and development

More seniority / promotion

Oce location / accessibility

Potential for overseas career opportun

Scope for career progression

Workplace exibility

Other

7%

32%

10%

1%

1%

21%

14%

15%

17%

37%

2%1%

5%

9%

19%

2%7%

3%

22%

2% 2%

14%

7%

6%6%

38%

25 to 34 35 to 44 45 to 54


7/17


The continued importance of offering nancial incentives to attract

talent, coupled with high tax rates in Taiwan, means employers

will need to offer competitive remuneration to secure the best

professionals for their business in the coming year. Almost a

third of respondents (31%) say they will seek a salary increase of10-12% on their base salary in the next 12 months, and 28% will

look for a wage rise of 16% or above.

Employees in the technology sector (44%) are most interested

in a pay rise of 10-12% when accepting a new role. This is the

standard increase for the best performing professionals in this

industry, with some employers rewarding higher salary increases

to the most in-demand talent.

Just over half of professionals (55%) aged between 35 and 44

are most likely to seek a salary increase of 10-12% in a new role

over the coming year. As wage ination has been low in recent

years, these professionals may feel they are currently underpaid,

which is motivating their focus on a wage rise. Some 22% ofthose aged between 45 and 54 and 21% of employees aged 25

to 34 will also seek a salary increase of 10-12%.

Jobseeker salary expectations

Employee salaryexpectations for a job change

Age of professionalswith salary expectations of 10-12%

Top 5 sectorswith employees that have salary

expectations of 10-12%


No change or

a reduction

1% to 2%

3% to 5%

6% to 9%

10% to 12%

1%

12%

5%

10%

31%

13% to 15% 13%

16% or above 28%

Accounting

and finance

Engineering and

manufacturing

Procurement and

supply chain

Technology

38%

28%

44%

28%

Marketing 20%

35 to 44

45 to 54

25 to 34

55%

22%

21%


8/17


To complement a strong attraction strategy, employers in

Taiwan will also need to implement effective retention measures

to keep the best performing staff within their business. A third

of survey respondents (33%) ranked nancial reward based

on performance, such as a bonus or a salary increase, as theprimary factor in the decision to remain in their current role.

In terms of age range, professionals aged between 25 and

44 would most like to receive a nancial reward based on

performance. For those aged between 45 and 54, company

culture is the most inuencing factor in the decision to remain

with a current employer. A strong company culture can bedeveloped by organising team or social events, encouraging

recognition and strong respected and consistent leadership from

senior management.

Preferred retention strategies

Retaining Top Performers

What will keep employeesin their current role

What will keep employeesin their current role (by age)

Additional career development

supported by training

Leadership /

motivating manager

Company culture

Financial reward based

on performance

21%

15%

33%

14%

Overseas career

opportunities 8%

Other

(e.g. company growth and stability) 5%

Workplace flexibility 4%

19%9%

6%

15%

40%

12%

21%

5% 3%16%

35%

15%

6%

3% 6%

26%

30%

17%

8%

9%

Leadership / motivating manager

Additional career development supported by training

Company culture

Financial reward based on performance

Overseas career opportunities

Workplace exibility

Other

25 to 34 35 to 44 45 to 54


9/17


As the economy in Taiwan stabilises, employers will need to

consider awarding salary increases to retain their best talent over

the coming year. Over half of survey respondents (56%) say they

will ask their employer for a pay rise in the next 12 months. Some

22% of staff are unsure if they will request a salary increase inthe coming year, while another 22% say they will not ask for a

wage rise, probably because these employees have been with a

company for a long period of time and dont see this as a priority.

From a range of sectors respondents work in, employees in

technology (40%) are most likely to request a pay rise in the

next 12 months. Professionals in this sector are likely to expect

a salary increase as hiring activity in this industry increases and

jobseekers become more competitive with more businesses

seeking technology manufacturing support in Taiwan.

Of those employees seeking a wage rise from their current

employer, most (37%) will ask for an increase of 10-12%. This

expectation is above the average salary increase that employers

are likely to offer staff, according to the 2013 Michael Page

Taiwan Salary & Employment Forecast.

Just over half of professionals aged between 35 and 44 (53%)

are most likely to request a pay rise of 10-12% from their current

employer in the coming year.

Employee salary expectations

Retaining Top Performers

Top 5 sectorswith professionals most likely to request

a pay rise

Salary pressuresover the next 12 months

What employees will ask forin their current role

Age of professionalsmost likely to request a pay rise

Technology

Accounting

and Finance

Engineering and

manufacturing

Procurement and

supply chain

Marketing

35%

31%

40%

30%

23%

1% to 2%

6% to 9%

13% to 15%

3% to 5%

10% to 12%

18%

25%

2%

37%

4%

16% or above 14%

25 to 34

45 to 54

35 to 44 53%

13%

31%

56%

22%

22%Yes

No

Unsure


10/17


Companies that are focused on attracting and retaining staff in

the next 12 months should consider offering attractive employee

benets. Monetary incentives continue to be popular with

surveyed respondents as 68% selected a bonus as the numberone benet they would like to receive from their employer.

Professionals aged between 35 and 44 (50%) are the most

interested in receiving a bonus from their employer. Employees in

this age group are also the most likely to ask for a considerable

salary increase either when considering to accept a new job ordeciding to remain in their current role. This focus on nancial

reward may indicate the level and skill set these professionals

have attained in their careers.

Preferred employee benets

Benets & Work-Life Balance Options

Combination of benetsemployees would like to be offered

Age of employeesthat would like to be offered a bonus

25 to 34

35 to 44

45 to 54

50%

19%

29%Bonus

Transport allowance

Medical and

dental benefits

Parking

Company car

43%

27%

68%

24%

23%

Mobile phone 15%

Gym membership 14%

Personal loan 11%

None 6%

Other 5%


11/17


12/17


Market Outlook

Although nancial conditions in Taiwan are stabilising, some

unease remains around how the conditions of the broader global

economy, in particular the United States and Europe, may affect

the domestic economy. Some 40% of respondents say their main

concern for the next 12 months is global economic inuences.

Employees in the technology sector (42%) are most concerned

about global economic inuences. With consumer demand

driving business activity and subsequent jobs growth in this area,

these professionals may be concerned that the instability of the

global economy may decrease consumer demand, which couldlessen business investment and the volume of jobs.

Employee concerns

Top 5 sectorswith employees most concerned about

salary vs living costs

Employee concernsover the next 12 months

Domestic economic

downturn

Salary vs. living costs 23%

20%

40%

9%

Global economic

influences

Government regulation

Job security

.

5%

Other

2%Interest rate rises

1%

Sales

Accounting andfinance

Marketing 32%

30%

42%

25%

Technology

Human resources

22%


13/17


Over the next 12 months, the professional job market in Taiwan

is likely to continue offering a healthy volume of opportunities in

line with consistent levels of business activity. Just over half of

surveyed employees (53%) believe hiring activity in the industry

they work in will remain the same over the coming year. This isfollowed by 26% of employees who are of the opinion that it

will improve.

The vast majority of marketing professionals (78%) are the most

optimistic of all respondents about job market activity for their

sector in the coming year. This may be likely as employers are

focusing on growing their marketing teams and training marketing

staff to develop their skills and potential within the company.

Employment conditions for 2013/14

Employee optimismin the job market over the next 12 months

Top 5 sectorswith highest employee optimism

Market Outlook

3%

53%

26%

15%

3%I l l l

I ll

I ll

I ll

I ll

It will signicantly improve

It will improve

It will be the same

I i llI i ll

I i ll i i l i

I i ll i

I i ll

It will be worse

It will be far worse

Accounting

and finance

Procurement andsupply chain

Technology 52%

43%

78%

23%

Marketing

Sales

20%


14/17


Methodology

Steady economic conditions across Asia are encouraging consistent

business and hiring activity in the region. Multinational companies are

continuing to develop their presence in China, Singapore remains a hub

for international businesses establishing their regional operations and

organisations are continuing to use Hong Kong as a platform to expand

into China and the rest of the region.

With Taiwans proximity to these countries, the domestic economy

is stable and encouraging a volume of business activity and job

opportunities in the professional sector. However, many respondents

(44%) to the 2013/14 Michael Page Taiwan (Overseas Taiwan nationals)

Employee Intentions survey, who mostly live and work in the Asia region,

believe the current job market in Taiwan is average, and a further 31%

are of the opinion that it is weak. This may be likely as employment

conditions in neighbouring countries such as China, Singapore and

Hong Kong may seem to be more positive when compared to Taiwan.

This trend is on par with ndings in the 2013/14 Michael Page Taiwan

(Taiwanese locals) Employee Intentions survey.

Looking ahead, the economy in Taiwan is expected to remain stable

in line with conditions across Asia, which is likely to positively impact

domestic business and hiring activity. Half of survey respondents (50%)

believe the professional job market in Taiwan will improve over the next

12 months, and 38% expect it to remain the same.

A good volume of employment activity in Taiwan is expected to continue

over the coming year, with job opportunities likely to become available for

talented overseas Taiwan nationals. More than half of overseas Taiwan

nationals (57%) say they will move back to Taiwan for work and 52%

indicate family is the main inuencing factor for their move. Just over a

third of respondents (35%) say they intend to come home within three

months and 32% plan to return in more than one years time.

Over half of overseas Taiwan

nationals say they will move

back to Taiwan for work.

The 2013/14 Michael Page Employee Intentions

Report (Overseas Taiwan nationals) is based on

the online survey responses of over 50 Taiwanese

nationals living and working outside of Taiwan.

Participants represent a range of professional

occupation groups and hold positions that range

from entry level through to senior management.

The scope of the report includes overseas Taiwan

nationals condence in the current Taiwanese

job market, their insights into the predicted

employment outlook for the country and thepossibility of returning to live and work in Taiwan.

17%

44%

7%

31%

Strong

Average

Weak

Very weak

Overseas Taiwan nationals

condence in the current job market

Key FindingsOverseas Taiwan nationals


15/17


The steady level of employment activity in Taiwan is expected to

continue over the coming year, in line with positive hiring activity

across the Asia region. More than half of respondents (57%) say

they will move back to Taiwan for employment in the next 12

months, while 43% say they will not.

From a number of sectors surveyed, overseas Taiwan nationals

working in accounting and nance (41%) are most likely to move

back to Taiwan for employment.

In terms of age, almost half of respondents (48%) aged between

45 and 54 are most likely to consider moving back to Taiwan for

work. This may be likely as overseas Taiwan nationals in this age

range are usually at the senior level of their career and, having

worked overseas and established a career, are ready to return

home to work.

Some 52% of respondents selected family as the main

inuencing factor in returning to Taiwan for work. Just over a third

of respondents (35%) say they intend to come home within three

months and 32% plan to return in more than one years time.

Those that plan to return home sooner may be more inuencedby family reasons, with those that will return later possibly waiting

for employment activity to pick up before going home.

Overseas Taiwan nationals who do not intend to return to

Taiwan for employment have indicated this is due to a number of

reasons such as the lower salaries on offer, no or limited career

progression and limited number of companies to work in.

Overseas Taiwan nationals activity

Consider moving backto Taiwan for employment

Main reasonfor returning to Taiwan to nd

employment

Top 3 sectorswith Overseas Taiwan nationals

considering working in Taiwan

Timeframe for planningto return to Taiwan

Age of Overseas Taiwan nationalsconsidering working in Taiwan

Reasons for not considering

moving back to Taiwan for

employment

Moving to Taiwan for Employment

57%

43%

Yes

No

Accounting &

finance

22%

12%

41%

Engineering &

manufacturing

6%

6%Technology

Marketing

Retail

Less than three months

Between three to six months

Between six months to one year

More than one year

35%

16% 16%

32%

25 to 34

35 to 44

45 to 54

55 to 64

28%

48%

16%

8%

1

2

3

4

5

Low salary

No / limited career progression

No regional opportunity

Unhealthy working environment

Limited number of companies, industriesand sectors to work in

Family

Culture

Scope for career

progression

Increase in salary

Other

25%

14%

52%

4%

4%

Learning and

development opportunities 2%


16/17


Over the coming year, employment conditions in Taiwan are

expected to remain stable in line with conditions across Asia,

which is likely to have a positive ow-on affect to business and

hiring activity. Survey respondents have a positive outlook on the

professional job market in Taiwan and 50% believe it will improveand 38% expect it to remain the same. Compared to ndings in

the 2013/14 Michael Page Taiwan (Taiwanese locals) Employee

Intentions survey, overseas Taiwan nationals are much more

optimistic about future employment conditions in Taiwan.

The majority of overseas Taiwan nationals working in accounting

and nance (61%) are most optimistic about employment

conditions for their sector in Taiwan over the coming year.

Employment conditions for 2013/14

Overseas Taiwan nationalsoptimism in the job market over

the next 12 months

Top 3 sectorswith highest overseas Taiwan

nationals optimism

Market Outlook

Accounting &

finance

11%

61%

Procurement &

supply chain / Retail

10%Technology

50%

13%

38%

I ll

I ll

I ll

It will improve

It will be the same

It will be worse


17/17

Taipei

8th Floor, Shin Kong Xin Yi Financial Building

36-1 Songren Road, Xinyi District

Taipei, Taiwan 110

Tel +886 2 8729 8200

Fax +886 2 8729 8201

[email protected]

About Michael Page

As part of PageGroup, Michael Page is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the

worlds top employers.

PageGroup operates through 153 ofces in 34 countries worldwide. First established in London in 1976, weve been bringing jobseekers and employers together for more than 30 years.

Our presence in the Asia Pacic region extends across China, Taiwan, Singapore, Hong Kong, Japan, India, Malaysia, Australia and New Zealand.

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2013/14 eMPlOYee intentiOnS RePORt

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Documents

2013 Taiwan Employee Intentions Final