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LMHPCO Conference2013

A conference designed forall levels of hospice and palliative care

leadership and management.

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7:00 – 8:30 Registration / Continental Breakfast/ Exhibit Hall Open

8:30-8:45 Opening Ceremony – Color Guard 8:45 – 9:00 Welcome Ann Walker, RN, BSN, MBALMHPCO President

9:00 – 10:00

Opening Keynote Session “The American Hospice Journey: Mapping Our Past, Paving New Roads”

Stephen A. Leedy, MD, FAAHPMExecutive VP & Chief Medical Officer,Tidewell HospiceClinical Assistant Professorof Family Medicine,Florida State University College of Medicine

The modern American hospice movement has grown and thrived due to the efforts of visionary, charismatic pioneers. To sustain our field into the future, it is imperative that our principles and practices be woven into the fabric of American healthcare through their incorporation into health policy. This requires the hospice “movement” to become mainstreamed and normalized, with procedures and regulations governing our industry’s behavior. This lecture will review the path we have taken to get where we are today and then focus on the challenges ahead. Messaging strategies to amplify hospice advocacy and foster program growth will be described.

10:00 – 10:30 Break

10:30 – 12:00

—”A” Concurrent Sessions —A 1 Discharge, Transfer and Revocation in HospiceJennifer Kennedy, MA, BSN, RN, CHCRegulatory & Compliance DirectorNational Hospice & Palliative Care Organization

Hospice live discharges are a reality and are happening more frequently, and CMS is watching live discharges very closely. This session will review the basic regulatory requirements of discharges, revocations, and transfers and complicating factors related to each process. Participants will learn when to issue the ABN and NONMC related to discharge and the components of expedited review (patient appeal) process. Faculty will discuss the role of the hospice, these changes in hospice service and how they relate to maintaining regulatory compliance. Finally, the session will identify resources available to hospice providers regarding hospice revocation, transfers and discharges. A 2 Jewish Responses to Death, Dying and End of Life Issues Rabbi Valerie CohenBeth Israel Congregation

Faith is integral in everything we do, but no more than at times of pain and grief. How an individual and their family respond to suffering is impacted by their faith institution. This session will address Jewish rituals and attitudes toward death, dying and end-of-life issues.

A 3 Accountable Care Organizations (ACO’s): The “Basics?”Emily Black Grey, J.D.Partner, Breazeale, Sachse & Wilson, L.L.PStephen Angelette, J.D.Associate, Breazeale, Sachse & Wilson, LLP The Patient Protection and Affordable Care Act of 2010 (ACA) promotes new patient care models and mandates the creation of Medicare “Shared Savings Programs.” These programs allow qualified groups of providers to earn part of the savings when there is a reduction in the overall cost of providing care to certain Medicare beneficiaries. To participate in the Shared Savings Program, providers are banding together to form Accountable Care Organizations (ACOs). This presentation provides a walk-through of the basics of how to qualify to become eligible, how to structure the ACO entity, and how to avoid pitfalls associated with this innovative new patient care model.

Wednesday, July 24, 2013LEADERSHIP CONFERENCE

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A 4 The Long Goodbye: Understanding Anticipatory GriefNancy Dunn, RN, MS, CTLMHPCO Education DirectorConnie Malcom, RN, CHPNDirector, Hospice of Light

Caring for an individual with a life-limiting illness can be overwhelming. Join us as we learn about anticipating losses including tools and resources to assist the hospice professional working with terminally ill patients and families experiencing anticipatory grief.

A 5 Staying Healthy in the Workplace NaturallyBetty Sue O’Brian, B.S., M.S.Natural Physician Practitioner Master SclerologistPresident International Iridology Practitioners

This presentation will emphasize the need for dietary changes based upon current research in the fields of farming, manufacturing, and chemical changes in the environment. A 6 Planning for the Best Care Possible Susan E. Nelson, MD, FACP, FAAHPMMedical Director, PACE Baton RougeMedical Director, Senior ServicesFranciscan Missionaries of Our Lady Health System Chair, LaPOST Coalition

This presentation will introduce advance care planning documents as well as educating health care professionals regarding how to have conversations with families and improve advance care planning.

A7 Pediatric SessionTBA Details of this session were not complete as of theprinting of this brochure but will be available prior to conference time

12:00 – 12:15 Break

12:15 – 1:15 Networking Lunch

1:15 - 1:30 Break

1:30 – 2:30

—”B” Concurrent Sessions—B 1 Brand Building is Everyone’s BusinessStan Massey, BAPartner/Chief Branding OfficerTranscend Hospice Marketing Group

Effective branding occurs inside and outside of your organization. Learn how brand building is the responsibility of staff at all levels of the organization.

B 2 Controversies in Opioid PrescribingA. Reed Thompson, MDPalliative Care Clinical Champion, VAUniversity of Arkansas for Medical Sciences

After a successful campaign in the 1980’s and 1990’s to improve pain management, there are indications the pendulum has swung too far on opioid prescribing. Is hospice an unwary contributor to this national trend?

B 3 Storytelling, A Means of Identifying Complicated Grief & Facilitating HealingSue deRada, RN, LMT, GC-CBereavement CoordinatorSt. Joseph Hospice Northshore

Identifying those most at risk, among end of life survivors, is essential to providing interventions for mourning and healing from loss and grief. The purpose of this session is to offer storytelling as a powerful resource for recognizing one’s personal narrative as a tool for identifying the impact of grief, looking at stresses, and how to provide support through the healing process. Didactic discussion, storytelling, and role playing will be used as examples of how healing is facilitated by experiencing the “truth” in another’s narrative. A content analysis study of 105 published narratives of providers in end-of-life care settings demonstrated that reflecting and evaluating our personal experiences often result in more learning than the actual event provides. The cumulative insight gained from experiencing storytelling will move us one step closer to relieving suffering.

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B 4 There’s More to Admissions than the LCD’s - Using Ethical PrinciplesSusan Drongowski, RN, MASenior Consultant, Weatherbee Resources, Inc.Editor, LMHPCO JournalKathleen Guidry, RN, BSNDirector of Hospice Services, LHC GroupLouisiana Hospice & Palliative Care of Jennings

Hospices diligently educate staff and referral sources on LCD guidelines. Nevertheless, we struggle with admission decisions. What if we combined ethical principles with LCD guidelines?

B 5 Physician Assisted Suicide: Let’s Talk about This!Dominique Anwar, MDAssociate Clinical Professor;Medical Director for Palliative Care Program,Tulane School of MedicineMedical Director, St. Margaret’s HospiceAssistant Medical Director, Notre Dame Hospice

Physician assisted suicide (PAS) is a very controversial and sensitive topic. This presentation will review the present situation using a review of the history/literature, “real life” examples, and a discussion of the arguments in favor/against PAS .

B 6 Community Resiliency: Knowing Your WorthDoris Gray Brown, MEd, MS, RN, CNSPublic Health Executive DirectorDHH/Office of Public Health

This presentation will cover components to building a resilient community and discussing how hospice and end-of-life care providers can become involved.

B 7 Mississippi Emergency Preparedness UpdateWayne VaughnDeputy Director, Emergency Planning and ResponseMississippi Department of Health

This presentation will provide valuable information regarding Emergency Preparedness efforts in the state of Mississippi.

2:30 - 2:45 Break

2:45 – 3:45

— “C” Concurrent Sessions —C 1 Have You Been ZPIC’ed?Julie Bowman Mitchell, JD, LLM Health LawHealthcare AttorneyMitchell Day Law Firm, PLLC

This presentation will give an overview of ZPIC, what they are targeting, and how to respond to their requests and in dealing with an ultimate denial.

C 2 Cardiac Disease: A Palliative Care Approach to Medication Management John Redden, R.Ph, CGP, PharmDVP Clinical PracticeHospiScript Services

This presentation briefly reviews the pathophysiology of heart failure and discusses symptom management and treatment options for end stage heart failure.

C 3 Grieving on the Internet: Using Web Memorials to Increase Supportive ToolsSarah McAllister, MSWProgram CoordinatorTulane University

How has the Internet impacted you and your relation-ships? This presentation will discuss incorporating web memorials and how grieving individuals find a larger supportive community.

C 4 What Sort of Leader Am I?Jeff Sims, Reverend, BCC, M.Div.Board Certified ChaplainSt. Tammany Parish Hospital

This educational opportunity introduces the Enneagram and how the Enneagram can help one become aware of leadership style and decision-making.

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C 5 Handling Difficult ConversationsJohn P McNulty, MD, FACP, FAAHPMPresident, Palliative Care Institute of Southeast LADonna Berbling, RN, BSN, CHPNDirector of Nursing, Hospice of St. TammanyAlex Leigh, MD, FAAHPMMedical Director, Hospice of St. Tammany

This roundtable panel discussion is designed for the IDT. Join us as we discuss the breaking of bad news, the change from curing to caring and withdrawing treatment when futile. C 6 Hospice in the Louisiana LegislatureElizabeth Harper, BALouisiana State DirectorAlliance for the Advancement of End of Life Care

The audience will learn about the legislative process and legislative issues affecting the hospice and palliative care industry.

C 7 Impacting Legislative Outcomes: MS Legislative UpdateSamuel Crayton, BAMississippi State DirectorAlliance for the Advancement of End of Life Care

This presentation will focus on legislative activity using the experiences from the 2013 legislative session and methods to make hospice benefactors more proactive.

3:45 – 4:00 Break

4:00 – 5:00

Wednesday Afternoon Plenary Session

Hospice Regulatory UpdateJennifer Kennedy, MA, BSN, RN, CHCRegulatory & Compliance DirectorNational Hospice & Palliative Care Organization

As the regulatory requirement list grows, hospice providers can only ask, “is this

the new normal?” Management of hospice regulatory issues is becoming increasingly challenging, and it is critical that hospice providers understand the issues for maximum compliance. This session will highlight the important regulatory issues on the hospice industry front today. Participants will receive cutting edge information from NHCPO’s regulatory department about what is happening within CMS, the OIC and other federal entities that affect hospice care.

5:00 – 6:30 Exhibitor’s Cocktail Reception/Art Experience

Americans with Disabilities ActIf you need special assistance or accommodations

identified in the ADA, please contact LMHPCO office in advance at 888-546-1500.

Near Death ExperienceHave you had or been witness to a distressing Near-Death Experience? Dr. Marilyn Mendoza in a continuation of her research will be at the conference on Wednesday, July 24th. Stop by.

Say hi and share your story with her.

IDT SessionsThe interdisciplinary team (IDT) makes hospice a unique entity. The LMHPCO Education Committee recognizes the importance and significance of the IDT and is pleased to offer 3 roundtable panel presentations targeted for all members of the IDT. Check out these sessions to help make your team function more effectively.q “There’s More to Admissions than the LCD’s:

Using Ethical Principles” (B4)q “Handling Difficult Conversations” (C5)q “Coping When Coping is Challenged-

Handling Difficult Families” (E 5).

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7:30 – 8:30 Continental Breakfast & Exhibit Hall Open

7:45 – 8:30 LMHPCO Annual Business Meeting

8:30-9:00 Morning Remarks: Jamey Boudreaux, MSW, M.DIV.LMHPCO Executive DirectorNancy Dunn, RN, MS, CTLMHPCO Education Director

9:00 – 10:00

Thursday MorningPlenary Session

Where Am I Going? Re-discovering Life’s RoadmapsKeith Lowry, MAPresident/CEOKeith Lowry Seminars, Inc.

Roadmaps are valuable in your life. This is a day to re-connect with what drives and empowers you by focusing on several

key Covey principles such as planning, prioritizing and balancing.

10:00 – 10:30 Morning Break

10:30 – 12:00

— ”D” Concurrent Sessions — D 1 Who’s Driving You Out of Your Mind?Keith Lowry, MAPresident/CEOKeith Lowry Seminars, Inc.

Who is your most difficult person? So many times we let our most difficult people get the best of us, which leaves the worst of us to go around to those we really care about. Come learn how to get better results with ANYONE and EVERYONE in your life.

D 2 Ethics Versus Fraud and Abuse in Today’s Hospice EnvironmentJennifer Kennedy, MA, BSN, RN, CHCRegulatory & Compliance DirectorNational Hospice & Palliative Care Organization

The healthcare environment is extremely competitive and it may be difficult to know whether a competitor’s activity is a breach of ethics or a fraud and abuse violation. This session will discuss the differences between an ethical consideration and what is a definite fraud and abuse violation.

D 3 Preventing RehospitalizationsStephen A. Leedy, MD, FAAHPMExecutive VP & Chief Medical Officer,Tidewell HospiceClinical Assistant Professor of Family Medicine,Florida State University College of Medicine

On October 1st, 2012, Medicare began fining hospitals that demonstrated high rates of readmissions within 30 days of discharge. It has been projected that two-thirds of hospitals will be affected by this new rule, with penalties averaging $125, 000 per facility per year. Readmission data is publically reported on Medicare’s “Hospital Compare” website. Hospital readmission rates drop when patients are receiving hospice care. This lecture will begin by describing the factors that lead to fewer rehospitalizations in hospice patients and the strategies than can be used for messaging this benefit to your hospitals. We will then discuss hospice care of one of the most common causes of hospital readmissions: congestive heart failure. Prognostication challenges, disease management strategies and potential benefits to patients, families, hospitals, and the healthcare system will be described.

Thursday, July 25, 2013LEADERSHIP CONFERENCE

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D 4 Knowing the Rules . . . Quality, Compliance and Peace of MindKim Weddle, RN, CHPCASenior Clinical Product SpecialistCareAnyware/Brightree, LLC

This session will motivate participants to move their hospice program forward, positively impact the care they provide to patients and families, while meeting regulatory requirements.

D 5 Disasters Happen! Are You Ready?Edward M. Kennedy, CGE, CQMDeputy Chief, Response Operations Office of the Asst. Sec. for Preparedness and Response, HHS

This presentation will discuss insights in preparedness and Federal response that will help you prepare for the next disaster.

D 6 Honoring Veterans at the End of Life – Why? How? What Next?Suzanne Sims, MSSW, LMSWSocial Worker/Volunteer CoordinatorHospice of Shreveport/Bossier

This presentation considers the value and implementation of the We Honor Veterans program to improve and ensure individualized service delivery in our organization.

D 7 Good Grief, Charlie Brown!Isabel Cordua, BADirector of Support ServicesHospice Ministries, Inc.

Children grieve the death of a loved one differently than adults. Learning how death affects children at different ages and the factors that affect the grieving process can help caregivers to provide support to facilitate healing.

12:00 – 12:15 Break

12:15 – 1:45 Heart of Hospice Awards (Lunch Provided)

1:45 – 2:00 Break

2:00 – 3:00

— “E” Concurrent Sessions —E 1 The False Claims Act: Understanding the Risks and Ways to Avoid ThemPaul Weidenfeld, Esq.Partner, Liles Parker, PLLC This session discusses the False Claims Act, many of the risks that Hospice and Palliative Care providers face, and the best way to avoid them.

E 2 Discontinuing Medications: Dialogues for Nurses, Physicians, Patients & FamiliesJohn Redden, R.Ph, CGP, PharmDVP Clinical PracticeHospiScript Services

This presentation focuses on prioritizing medications to consider for discontinuation and how to talk to nurses, physicians, patients and families to accomplish that goal.

E 3 StoryCorp Legacy: Preserving Your Life StoryAnn Wallace, BSVolunteer CoordinatorRamona “Rae” Gremillion, BFADirector of Community DevelopmentHospice of Acadiana, Inc.

This presentation will focus on one agency’s experience with the StoryCorp Legacy project and how the project was carried out.

E 4 The State of the State in Joint Commission Palliative Care CertificationDavid Eickemeyer, MBAAssociated DirectorTammy Croney, DNP, RNCertification ReviewerThe Joint Commission Learn the basics of Joint Commission palliative care certification, what makes a good performance measure, and lessons learned from certification reviews so far.

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E 5 Coping When Coping is Challenged: Handling Difficult Families and the Role of the IDTDebbie Merlan, LCSWClinical Social WorkerChristus Hospice & Palliative CareRebecca Pardue, RN, ADPatient Care Manager,Forrest General HospiceKen Roberts, ADIVChaplain/Bereavement Coordinator,Forrest General Hospice The interdisciplinary team meeting and care planning sessions are integral components of hospice. It takes each team member participating in an orderly manner to solve difficult family crisis situations as well as providing everything possible to make the dying process meaningful and dignified. The goals of our round table are to bring examples of difficult situations and challenging problems (case studies) before the round table (IDT) and propose ways to solve or improve the challenges.

E 6 Symptom Management Beyond MorphineL. Glen Mire, MDMedical Director, Hospice of Acadiana, Inc. Clinical Associate Professor, LSU Family Medicine

This presentation will focus on symptoms that are difficult to manage, including pain, delirium, nausea/vomiting and constipation.

E 7 Staying Alive While Embracing DeathJeff Sims, Reverend, BCC, M.Div.Board Certified ChaplainSt. Tammany Parish Hospital

This presentation seeks to acquaint the caregiver with the cost of caring for others, recognizing the signs of compassion fatigue and developing a personal plan for self-care.

3:00 – 3:30 Afternoon Break

3:30 – 4:30

Thursday AfternoonPlenary Session

2013 Hospice Updates: Applied ResearchCordt T. Kassner, PhDPrincipalHospice Analytics

This session will take a look at progress and recommendations from Louisiana Medicaid and Mississippi Certificate of Needs project

as well as review Medicare hospice claims and most current Palmetto hospice data.

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7:00 -8:00 Continental Breakfast and Exhibit Hall Open

8:00-9:00

Friday MorningClosing Plenary Session

Looking Into the FutureStephen A. Leedy, MD, FAAHPMand LMHPCO Board of Directors

This presentation conducted by Dr. Leedy and the LMHPCO Board of Directors will be a panel discussion regarding how ACA is reshaping and will affect hospice providers of every type. You

don’t want to miss this closing session to learn how your agency may be impacted.

9:00 – 9:15 Break

9:15 – 10:45

— “F” Concurrent Sessions —F 1 2013 Palmetto GBA Hospice Workshop Series: Hospice BillingTammy Tucci, BSProvider Outreach & Educator Senior OmbudsmanPalmetto GBA

This series is designed for hospice providers, billers, administrative staff and clinicians to equip them with the tools they need to be successful with Medicare billing.

F 2 Surveys, Deficiencies, Complaints and Levels of Care: DHH UpdateMarian Tate, RN. BSNMedical Certification Program ManagerDHH – HSS

This presentation will discuss deficiencies cited during FY 2012 recertification and complaint surveys, complaints and levels of care.

F 3 MSDH Hospice Licensure and Certification UpdateRoger W. Smith, BADivision Director, Non-Long Term Care DivisionBureau of Health Facilities Licensure & CertificationMississippi State Department of Health

This session will discuss where hospice is now and what can be expected in the future for hospice providers in the state of Mississippi.

F 4 Benefits and Burdens of Artificial Nutrition and HydrationL. Glen Mire, MDMedical Director, Hospice of Acadiana, IncClinical Associate Professor, LSU Family Medicine

When can artificial nutrition/hydration improve quality of life? When can artificial nutrition/hydration prolong suffering? This presentation will provide a framework to answer these questions for each individual. F 5 Legacy of Love: Bereavement Implications for Spouses of Long Term MarriagesMitzi Crawford Spears, LCSW, ACHPBereavement Services Social Worker Forrest General Hospice

Long term marriages ending in the death of a spouse leave surviving spouses isolated. The need for bereavement information is essential with the aging of our population. F 6 Pediatric Palliative Care- Striving to Provide Picture Perfect Healthcare in the Eyes of the BeholderTimothy McGregor, M.Div. BCCPresident, MS Chaplains AssociationHospital Chaplain, University of MS Medical Center

Palliative Care is a comprehensive approach to providing care for patients that are faced with life threatening illnesses. Pediatric Palliative Care strives to offer care to

Friday, July 26, 2013LEADERSHIP CONFERENCE

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adolescents that are faced with these types of challenges. Some of these patients may decide to strive for fullness in life through further medical procedures that lead to recovery, to provide comfort care to enjoy the time they have left to the best of their ability, or to do a combination of the two. No matter where they are along this journey in search of more holistic health, which includes spiritually, emotionally, and physically, it is the job of the chaplain as the spiritual companion to provide a safe place for them to explore those options. The chaplain also helps the team develop an approach to care that will look like a masterpiece in the eyes of the patient and family. This presentation will discuss a brief history of Palliative Care and Pediatrics, hands on scenarios, and a brief verbatim of patients. At the end of this session you will understand how to provide pastoral care to patients that benefit from Pediatric Palliative Care.

F 7 Ethical Engagement in Social WorkLaury A. Bourgeois, LCSW-BACSSocial Work ConsultantAdjunct Faculty, Tulane School of Social Work

Participants will explore their career history to present in “Ethical Engagement” through group activities and scenarios.10:45 – 11:00 Break

11:00 – 12:30

— “G” Concurrent Sessions —G 1 2013 Palmetto GBA Hospice Workshop Series - Clinical TopicsCharles Canaan, RN, MPHSenior Provider Education ConsultantPalmetto GBA

This presentation is designed for hospice providers, administrators and clinicians to equip them with the tools they need to be successful with Medicare documentation.

G 2 The Current State of Louisiana Hospice Including Concurrent Care for Persons under 21Rene’ M. Huff, JDMedicaid Program Manager 2Louisiana Department of Health and Hospitals

This presentation will cover the changes hospice has gone through in the last year, where the program currently stands, where it is going and how the state is handling concurrent care for persons under 21.

G 3 MS Medicaid Update – 2013James C. HortonSpecial Projects Officer III Division of Medicaid (LTC), State of Mississippi Randy PonderProvider Services Regional CoordinatorMississippi Medicaid Project

This session will provide attendees an update on Mississippi Medicaid and current updates available from ACS. G 4 Hospice Physician UpdateJennifer Kennedy, MA, B.S.N., RNRegulatory & Compliance DirectorNational Hospice & Palliative Care Organization

The hospice physician role has become substantial in the past three years due to increasing hospice regulations. Are your hospice physicians on top of these regulatory requirements and do they understand the importance of their role? This session will review current physician regulatory requirements as they relate to “hot spots” in the hospice industry and delve into the components issue of relatedness to the terminal diagnosis.

G 5 Spiritual Care for VeteransDavid Allen, M.Div.Staff ChaplainG.V. Sonny Montgomery Veterans Medical Center

This presentation will help to raise the awareness of the special needs of the Veterans we care for.

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G 6 Local Collaborative Clinical Research Projects: New Data and Tools to Improve Our Patient’s CareDominique Anwar, MDAssociate Clinical Professor; Medical Director for Palliative Care Program,Tulane School of MedicineMedical Director, St. Margaret’s HospiceAssistant Medical Director, Notre Dame Hospice

Clinical research has been underrepresented in Louisiana/Mississippi. This presentation will review the results of recent local studies, and will explore options to strengthen collaboration among local institutions/hospices, and to obtain funding to develop state-of-the art local research projects.

G 7 SW Cultural DiversityTBA Details of this session were not complete as of theprinting of this brochure but will be available prior to conference time

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Regulatory Assistance Office Hours with Jennifer KennedyDo you have a regulatory question or need assistance with a hospice patient or operations scenario?Schedule an appointment for a 1:1with Jennifer Kennedy, Director, Regulatory and Compliance

Ask for theappointment sign upform at theregistration desk!

PHOTOGRAPHY:LMHPCO will be taking photos throughout the entire conference. Registration implies consent to be

photographed and permission for LMHPCO to use the photos in its printed materials.

COMFORT:Bring a jacket/light sweater for your comfort as the temperature of the rooms can vary.

2012 LMHPCO Conference Photos:

Scott Threlkeld

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CONTINUING EDUCATIONLMHPCO has made application for 14 hours continuing education with the associations listed below. In order to receive continuing education credits, the person must be a duly registered attendee of the conference AND complete a conference evaluation form for each session attended. Evaluation booklets must be turned in before leaving the conference. Certificates will be mailed to attendees requesting continuing education who sign the workshop session attendance sheet, have been in attendance throughout the session and returned an evaluation form. Persons who must leave early will receive credit proportional to their actual attendance.

Social Worker Continuing Education CreditApplication has been submitted and approval is pending NASW – LA Chapter..Nursing Continuing Education CreditUp to 14.0 hours Nursing Continuing Education provided through Louisiana~Mississippi Hospice and Palliative Care Organization. LMHPCO is an approved provider of nursing continuing education by the Louisiana State Board of Nursing. CE Provider number 46.

Physician Continuing Medical Education Application for CME credit has been filed with the American Academy of Family Physicians. Determination of credit is pending.

Chaplaincy Education This conference is recognized by the Association of Professional Chaplains state leadership of LA and MS as an accepted educational event for chaplains.  A certificate will be awarded for each contact hour the chaplain is in attendance.

Nursing Facility AdministratorsContinuing Education for Nursing Facility Administrators is pending approval by the State of Louisiana Board of Examiners of Nursing Facility Administrators (LABENFA).

CONFERENCE ObJECTIvESParticipants attending this conference will be able to:1 Understand the challenges facing the hospice industry2 Understand the regulatory issues/ requirements affecting hospice care3 Articulate the value of effective leadership tools 4 Learn recent influential hospice research tools

Target AudiencePhysicians, Nurses, Clinical Managers, Social

Workers, Chaplains, Volunteer Managers/ Coordinators, Bereavement Coordinators,

Administrators, Community Liaisons and all professionals dedicated to providing and improving

end of life care. This includes Hospice and related fields such as Nursing Home Administrators/staff,

Veterans Associations, Corrections and Pharmacists.

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The LOEWS NEW ORLEANS HOTEL has again been selected as this year’s conference site. Conveniently located in the heart of the New Orleans business district at 300 Poydras Street, the conference site is easily accessible to numerous tourist attractions, great shopping and fabulous food!

Hotel Reservation & Cancellation PolicyThe cancellation of guaranteed reservations must be received 72 hours prior to arrival in

order to avoid a charge equal to one night’s room and applicable taxes. All “no show” reservations will be billed to each individual’s account.

Check in and check out timeCheck-in time for all attendees is 4:00PM. Attendees may be checked in earlier depending on occupancy levels and availability. Check out time is 12:00PM. Any guests checking out after 12:00PM may be assessed a fee equal to one night’s room and tax.

Conference HotelLoews Hotel, New Orleans

Registrants can book rooms on line or by calling 866-211-6411.The LMHPCO Conference Rate of $118.00 per night is available through June 22, 2013.

ConferenCe registration informationMail conference registration and payment to:LMHPCOAttn: 2013 Annual Leadership Conference717 KerlerecNew Orleans, LA 70116

FAX Registration with credit card info to LMHPCO at 504-948-3908

On Line Registration may be accessed at www.LMHPCO.org

Registration/Cancellation Policy Information:All cancellations must be submitted in writing.

A $50 processing fee will apply to all cancellations. Cancellations made on or before June 18, 2013 will receive a full refund, less a processing fee.

Cancellations between June 19, 2013 and July 16, 2013 will receive a 50% refund.No refunds will be made in registration cancellations postmarked after July 16, 2013.

Substitutions are welcomed. Please submit your request in writing.All refunds will be processed within 30 days after the 2013 Leadership Conference.

ConferenCe rate: MeMbeR eaRly biRd MeMbeR MeMbeR NoN-MeMbeR eaRly biRd NoN-MeMbeR NoN-MeMbeR(received by (received on/after on-site (received by (received on/after on-site

June 30, 2013) July 1, 2013) June 30, 2013) July 1, 2013)

full Conference ___ $400 ___ $450 ___ $500 ___ $600 ___ $650 ___ $700(Wednesday-friday)

Wednesday, July 24 ___ $200 ___ $250 ___ $300 ___ $400 ___ $450 ___ $500(Day 1 onLY)

thurday, July 25 ___ $200 ___ $250 ___ $300 ___ $400 ___ $450 ___ $500(Day 2 onLY)

friday, July 26 ___ $100 ___ $150 ___ $200 ___ $200 ___ $250 ___ $300(Day 3 onLY)

Are you A LMHPCo MeMber? ___ yes ___ No Total: $____________________

Are you A VeterAN? ___ yes ___ NoIf yes, please indicate Branch of Service: ____Army ____Navy ____Air Force ____Marines ____Coast Guard

Registration rate includes all Conference materials, Receptions, Continuing Education Credit (Physicians, Nurses, Nursing Facility Administrators, Social Workers & Chaplains), as well as

Continental Breakfast and Lunch on Wednesday and Thursday, Continental Breakfast on Friday.

4 Please check the Concurrent Breakout sessions you plan to attend each day:Wednesday Concurrent Session a (10:30 - 12:00) a1___ a2___ a3___ a4___ a5___ a6___ a7___Wednesday Concurrent Session b (1:30 - 2:30) b1___ b2___ b3___ b4___ b5___ b6___ b7___Wednesday Concurrent Session C (2:45 - 3:45) C1___ C2___ C3___ C4___ C5___ C6___ C7___

Thursday Concurrent Session d (10:30 - 12:00) d1___ d2___ d3___ d4___ d5___ d6___ d7___Thursday Concurrent Session e (2:00 - 3:00) e1___ e2___ e3___ e4___ e5___ e6___ e7___

Friday Concurrent Session F (9:15 - 10:45) F1___ F2___ F3___ F4___ F5___ F6___ F7___Friday Concurrent Session G (11:00 - 12:30) G1___ G2___ G3___ G4___ G5___ G6___ G7___

Administrator ADMINFinance/Information Systems FIN/INFSocial Worker SWBereavement Professional BER/PRONurse RN/LPNSpiritual Caregiver SPIR/CARECEO/Executive Director CEO/EXECQuality Assessment/Performance Improvement QAPIVA Partnership VAHospice Aide HAPharmacist PHAMVolunteer Manager VOLDevelopment/Marketing DEV/PRMPhysician MD

Registrant’s Name: __________________________________________________________________________________________________________________

Mailing Address: ____________________________________________________________________________________________________________________

City: ____________________________________________________________________ State: ____________________ Zip: ____________________________

Telephone: _______________________________________________ E-mail address: ____________________________________________________________

Hospice Agency Affiliation: ____________________________________________________________________________________________________________

Discipline Code: _____________________________________________________________________________________________________________________

Payment by Check (made payable to LMHPCO) Check# _____ Amount: $

Payment by Credit Card: n VISA n MasterCard n American Express n Discover Total Charge: $__________________

Card # ______________________________________________Security Code _____ Exp. Date: __________________

Name: (please print) _________________________________________________________________________________________________________________

Signature: ____________________________________________________________________________________________________________

(located on back of credit card)

dietary Restriction:Check if Vegetarian lunch required. ___

lMHPCo 2013 Conference Rates