2013-14 CSU Customer Satisfaction Surveys

Q&A

Survey Dates

• March 24th through May 30th • Select a (2-week) period to run your survey(s)• A reminder will be sent at the mid-point; only

to those that have not responded

17 Functional Areas

Download MS Word version

Optional:• Hide Questions; Type HIDE • Add 5 Custom Questions

Email MS Word version and participant list

Required:• Survey Invitation Email• Target dates for survey (2-weeks)• List of participant emails• Breakout (#students, #faculty, #staff)

Standard Analysis Report

Questions?