2012 National Tank Conference & Expo - mobilewright.com · Dan Blake MobileWright Solutions, Inc. Software Engineer [email protected] NEIWPCC 2012 National Tank Conference &

Omar Tyson CT Department of Energy and Environmental Protection-DEEPSanitary Engineer IIMaterials Management and Compliance Assurance-MMCAStorage Tank Enforcement Unit-STEU 860-424-3116-0ff860-424-4061-fax860-729-5244-mblomar.tyson@ct.gov

NEIWPCC2012 National Tank Conference & Expo

Dan Blake MobileWright Solutions, Inc.Software [email protected]


DEEP

Connecticut Department

of

ENERGY &

ENVIRONMENTAL

PROTECTION

STORAGE TANK ENFORCEMENT UNIT

SPECIAL THANKS TO

MISSOURI

DEPARTMENT OF

NATURAL RESOURCES

http://www.neiwpcc.org/

Using LEAN & Mobile Electronic Technology:

KEYS TO INSPECTION EFFICIENCY


EVALUATION OF THE

STORAGE TANK

COMPLIANCE INSPECTION

PROCESS


•OBJECTIVES•Evaluate current inspection process including pre-inspection preparation, on-site inspection and post inspection activities•Evaluate Notice Of Violation (NOV) issuance and close-out•Identify non-value added steps•Establish standard for performing inspections•Establish standard operating procedure (SOP) for issuing NOVs

•GOALS•Reduce the number of steps required to perform an inspection•Reduce the amount of in-office time •Increase the total number of inspections performed by permanent staff


•LEAN PROCESSING•What is LEAN?

•EVALUATION OF THE “PROCESS”•Analysis of the current process with an eye towards efficiency

•VALUE STREAM MAPPING•What is value stream mapping?•How was it used to identify “waste”?

OVERVIEW


•SELECTION OF THE HARDWARE• Analysis of the hardware/devices selected to perform the “new” more efficient inspection.

OVERVIEW

•Panasonic Tough Book Laptop•Hewlett Packard Wireless Printer•-Sprint (on-the-go) Air card•Garmin Global Positioning System (GPS)• Hand-held GPS for latitude/longitude coordinates•Olympus –Stylus TOUGH digital camera


HP 470C Bluetooth Printer

GlobalSAT USB GPS Receiver Sprint USB Mobile Internet AirCard

Olympus –Stylus TOUGH digital camera


Panasonic TOUGHBOOK –CF-19

•SELECTIONOF THE “SOFTWARE”•Analysis of the software package required to capture the “new” more efficient UST inspection.

•MOBILE Wright, Inc.•Dan Blake

OVERVIEW


•INCREASED NUMBER OF INSPECTIONS•REDUCE NUMBER OF SEASONALS•INCREASE IN ENFORCEMENT ACTIONS**NOVs•INCREASE HEATING OIL SITE INSPECTIONS•INCREASE OUTREACH EFFORTS**NEWSLETTERS/WEBSITE/SCHOOLS/COMM

RESULTS

OVERVIEW


WHAT IS “LEAN”?

What does it all mean?




LEAN is a concept centered on the idea of increasing

efficiency by preserving only the “value” while eliminatingwasteful, “non-value added” steps.

This is achieved by using empirical methods, such as valuestream mapping, to decide what really matters and what doesnot; rather than uncritically accepting pre-existing ideas and processes.

•Kaizen (Japanese terminology)

“To break down and make new again”

example: Manufacturing/P&W


•EVALUATION OF THE “PROCESS”•Analysis of the current process with an eye towards efficiency


CURRENT STATE


• 4000 INSPECTIONS / 3 YEARS

• 1000 INSPECTIONS/YR. - 5 PERMANENT STAFF

• 17 INSPECTIONS/MO.

• 500 SURVEYS/YR. - 5 SEASONALS

INSPECTION CURRENT STATE


ENFORCEMENT /CURRENT STATE

• 1500 INSPECTIONS/SURVEYS

• SITES WITH 100% COMPLIANCE = 10

• 1490 SITES WITH A COMPLIANCE ISSUE

• 34 ENFORCEMENT ACTIONS ISSUED

(FORMAL & NOVS)

• SITES IN COMPLETE SOC ~ 60%


HOW DID WE INCREASE OUR

INSPECTION OUTPUT BY 300%??

HOW DID WE ISSUE MORE NOVs OVER

THE LAST 24 MONTHS THAN WE DID

OVER THE LAST 24 YEARS??


IMPLEMENTATION

•VALUE STREAM MAPPING

•What is value stream mapping?•How was it used to identify “waste” ?



Req’d/non-value added

Req’d/value added

Necessary

Questionable


Not necessary



Pre-Inspection

• CURRENT STATE

• 19 Steps

Inspection

• CURRENT STATE

• 34 Steps

Post - Inspection

• CURRENT STATE

• 65 Steps

Total = 118


Pre-InspectionCURRENT STATE

19 Steps = 25 min./site

InspectionCURRENT STATE

34 Steps = 85 min./site

(Without Travel Time)

Post - Inspection CURRENT STATE

18 Steps = 48 min. process time & 45 days wait time seeking voluntary compliance

Total71 Steps = 158 min. + 45 days wait

20 Steps value-added = 48 min. = 36% (not counting 45 days wait)

CURRENT STATE

41 Steps = 131 min. process36 days wait time

2 value-added step = 10 sec. = 5%

NOV Process


•Panasonic Tough Book Laptop•Hewlett Packard Wireless Printer•-Sprint (on-the-go) Air card•Garmin Global Positioning System (GPS)• Hand-held GPS for latitude/longitude coordinates•Olympus –Stylus TOUGH digital camera

•SELECTION OF THE HARDWARE


Panasonic TOUGHBOOK –CF-19



HP Office Jet H470 wireless printer


OLYMPUS Stylus TOUGH digital camera

Sprint USB Mobile Internet AirCard


GlobalSAT USB GPS Receiver

•SELECTIONOF THE “SOFTWARE”•Analysis of the software package required to capture the “new” more efficient UST inspection.

•MOBILE Wright, Inc.•Dan Blake



CT DEEP Laptop / Tablet


NC DENR - Tablet Only


CT DEEP Accessories

HP 470C Bluetooth Printer

GlobalSAT USB GPS Receiver

Sprint USB Mobile Internet AirCard

Olympus –Stylus TOUGH digital camera


Inspection Software


CT Mobile Inspection ToolCollect data in the field with an electronic inspection form

Benefits Time Savings – No trip to the file room to try and

figure out the current status of the USTs registered at the facility or the past compliance issues. No submission/filing of inspection reports.

Paperless Operation – No copies of old registration forms or paper checklists and no paper copies of inspection reports.

Improved Data Quality – Inspectors can fix erroneous data in the field.

Information Sharing – Electronic documentsDemonstration


http://www.ustinspector.com/TanksVideo2012/CT.Overview.wmv

Stop Buying Filing Cabinets


Pre-Inspection• PRIOR STATE

• 19 Steps

• CURRENT STATE

• 3 Steps

Inspection• PRIOR STATE

• 34 Steps

• CURRENT STATE

• 35 Steps

Post - Inspection • PRIOR STATE

• 65 Steps

Total = 118

• CURRENT STATE

• 9 Steps

Total = 47


NEIWPCC2012 National Tank Conference

NEIWPCC2012 National Tank Conference

TABLE3

0

500

1000

1500

2000

# o

f In

sp

ectio

ns

Month

Inspection Target

Inspections Performed

Inspection Target & Total # of UST Inspections

JUNK YARDS

MARINAS

OUTREACH (REGULATED COMMUNITY)

HIGH SCHOOLS/COLLEGES/UNIVERSITIES

CAREER FAIRS

WEBPAGE

RESULTS CON’T


JUNK YARDS





MARINAS




OUTREACH






60 % REDUCTION IN STEPS REQUIRED

TO PERFORM AN OPERATIONAL/STRUCTURAL COMPLIANCE INSPECTION

300% INCREASE IN THE NUMBER OF

INSPECTIONS PERFORMED


Other UST program accomplishments:

The CT-UST program has developed a new on-line registration form and retired

the previous 25 year old carbon-copy registration form.

The UST program has developed outreach initiatives and also was selected to

showcase their LEAN efforts at the 2010 NEIWPCC National Tank conference.

During the end of 2010, the UST program completed over 500 inspections.

(August 8th thru December 6th…..less than 4 months).

The CT-UST program was invited to provide training on the LEAN initiative to

the Rhode Island DEM and the Washington D.C. DDOE. The events were made

possible due to full funding by the ASTSWMO via their “Peer-Match” program.

The CT-UST program is on target to complete ALL of the (3 yr) federally

regulated sites an entire year early.


ALL of the (3 year) federally regulated sites an entire year early.

LEAN

BEFORE

AFTER

Site Diagram


Site DiagramBuild and maintain a graphical representation of the site

Benefits Saves Time

Streamlines inspection navigation

Helps the inspector quickly understand what is at the site and what has changed since the last inspection

Improves Data Quality A snapshot of site diagram is saved with the inspection and

can be referenced by other programs

Diagram can help the facility owner or contractor understand which tank/pipe/dispenser is being referenced in an enforcement letter.

Demonstration


http://www.ustinspector.com/TanksVideo2012/SiteDiagram.wmv

Management Plan/Operator Quiz


Management Plan/Operator QuizTools for educating and testing Class A/B operators

Benefits

Gives facility owner/operator a guide leading to compliance specific to the site

Quiz specific to each operators responsibilities

Demonstration


http://www.ustinspector.com/TanksVideo2012/OperatorTraining.wmv

Centralized Compliance Library


Centralized Compliance LibraryA database of regulations, violations, and corrective

actions

Benefits

Standardized enforcement

Flexibility – can modify the inspection tool to keep with regulatory changes

Automatic calculation of SOC Metrics

Demonstration


http://www.ustinspector.com/TanksVideo2012/ComplianceLibrary.wmv


Designs the plays Adjusts the plays to match the conditions in the field

Compliance ManagerUST Inspector

NC DENR - Automatic Compliance

Determination


Demonstration

http://www.ustinspector.com/TanksVideo2012/NC.wmv

Virgin Islands –One Man Show


Demonstration

http://www.ustinspector.com/TanksVideo2012/VI.wmv

Titan Management Group

Visual Inspections


35,000+ On-Site Visual Inspections

www.ustinspector.com/Tanks2012


View demonstrations on-line at

http://www.ustinspector.com/Tanks2012

QUESTIONS ??


Documents

2012 National Tank Conference & Expo - mobilewright.com · Dan Blake MobileWright Solutions, Inc. Software Engineer [email protected] NEIWPCC 2012 National Tank Conference &