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11/12/2012
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© 2012 Christian Brothers Services, Romeoville, IL. All Rights Reserved.No part of this presentation may be reproduced, stored in a retrieval system, or transmitted by any means
without the written permission of Christian Brothers Services.
© 2012 Christian Brothers Services, Romeoville, IL. All Rights Reserved.No part of this presentation may be reproduced, stored in a retrieval system, or transmitted by any means
without the written permission of Christian Brothers Services.
2012 Fall Webinar SeriesFor
Risk Pooling Trust Members
2012 Fall Webinar SeriesFor
Risk Pooling Trust Members
November 13, 2012
Christian Brothers Risk Management Services
Thrift Store Ministries: Are You Best Protecting Your Staff, Customers,
Donors, and Visitors?
Opening PrayerOpening PrayerCreator God, through your worldand people that surround us, we
pray that we may grow more awarethis day of your life giving presence.Open our minds and hearts to apply
the knowledge from today’s webinar for the good of all.
We ask these things in Jesus’ Name.Amen
Creator God, through your worldand people that surround us, we
pray that we may grow more awarethis day of your life giving presence.Open our minds and hearts to apply
the knowledge from today’s webinar for the good of all.
We ask these things in Jesus’ Name.Amen
11/12/2012
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Christian Brothers Risk Management Services
Chris KremerSr. Risk Control Specialist
WHERE TO START?
Slip Trip and Fall Accidents
42% of the Total Number of Claims
40% of the Total Dollars Incurred
SVDP / THRIFT STORE LOSS SUMMARY5+ YEARS 2007-2012
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WORKERS’ COMPENSATION VS. GENERAL LIABILITY
Total All WC and Gl Claims 425
GL
WC
WORKERS’ COMPENSATION VS. GENERAL LIABILITY
Total Experience $2,574,184
GL
WC
CLAIMS BY TYPE
$0
$100,000
$200,000
$300,000
$400,000
$500,000
$600,000
Slip orfall -
liquid orgrease
spills/oil
Slip, tripor fall-
sidewalk
Slip,Trip, Fall
-Hallway
orCommon
Area
Slip, trip,fall -insidestore
Slip, trip,fall - on
ice, snowor water
Slip, trip,fall - on
stairs
Slip,tripor fall-
elevatedsurfaces
Slip,tripor fall-parking
lot
Slip,tripor fall-samelevel
Cost / Sev
Cost / Sev
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CLAIMS BY TYPE
0
20
40
60
80
100
120
Slip or fall -liquid orgrease
spills/oil
Slip, trip orfall-sidewalk
Slip, trip, fall- inside store
Slip, trip, fall- on ice, snow
or water
Slip, trip, fall- on stairs
Slip, Trip,Fall Entering
or Exiting
Slip,trip orfall-elevated
surfaces
Slip,trip orfall-parking
lot
Slip,trip orfall-same
level
Count
Count
YOUR RISK CONTROL FOCUS
INSPECT AND THEN CORRECT
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Employee Survey
Inside Inspection Form
Outside Inspection Form
Self Inspection Checklist
Slip Trip Fall Investigation Report
INSPECTION TOOLS
INSIDE/OUTSIDE SERVICES
INSIDE INSPECTION CHECKLIST
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OUTSIDE INSPECTION CHECKLIST
SELF INSPECTION CHECKLIST
SLIP TRIP FALLINVESTIGATION REPORT
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STF - SHOWROOMS
STF - SHOWROOMS
STF - SHOWROOMS
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STF - SHOWROOMS
STF - SHOWROOMS
ENTRANCES
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ENTRANCES
ENTRANCES
AISLES
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AISLES
AISLES
STAIRS
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STAIRS
STAIRS
STAIRS
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LADDERS
LADDERS
LADDERS
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LADDERS
RECEIVING / PROCESSING
RECEIVING / PROCESSING
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RECEIVING / PROCESSING
RECEIVING / PROCESSING
RECEIVING / PROCESSING
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WAREHOUSE
WAREHOUSE
WAREHOUSE
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EXTERIOR AREAS
EXTERIOR AREAS
EXTERIOR AREAS
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EXTERIOR AREAS
EXTERIOR AREAS
EXTERIOR AREAS
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EXTERIOR AREAS
OFFICES
OFFICES
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BREAKROOM
BREAKROOM
FLOOR CARE
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Safety Committee
Inspection Committee
Thrift Store Manager
Facility Director
DEVELOP CORRECTION PLAN
Sample Footwear Policy
Slip Trip Fall Prevention Policy
Fall Prevention: Walking on Slick Surfaces
Snow Removal Policy
Develop Newsletters
Incorporate into Monthly Meetings
Reporting Instructions
EMPLOYEE AND CUSTOMER AWARENESS
QUESTIONSQUESTIONS
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For questions regarding preventing slip trip fall accidents,
contact:
Jeff [email protected]
800.807.0300 x 2543
For more information on Christian Brothers Risk Management Services
or
for a link to the handouts from today’s webinar email:
Laura Hart [email protected]
800.807.0300 x 3054
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© 2012 Christian Brothers Services, Romeoville, IL. All Rights Reserved.No part of this presentation may be reproduced, stored in a retrieval system, or transmitted by any means
without the written permission of Christian Brothers Services.
© 2012 Christian Brothers Services, Romeoville, IL. All Rights Reserved.No part of this presentation may be reproduced, stored in a retrieval system, or transmitted by any means
without the written permission of Christian Brothers Services.
Thank You