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2011 New Product Pacesetters An Eye into the Future of CPG
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Executive Summary
Introduction
Overview
Growth Opportunities
Food & Beverage
Non-Foods
Convenience Stores
Conclusions
Resources
APRIL 2012
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© Copyright 2012 SymphonyIRI Group, Inc. All rights reserved.
Targeted Innovation Rules the Day in 2011
Larry Levin
Executive Vice President/General Manager, Consumer Insights
SymphonyIRI Group
New Product Pacesetters: An Eye into the Future of CPG
But, these numbers tell just part of the story. Our New Product Pacesetters analysis really digs deep and underscores
the success that CPG marketers are finding in bringing to market products that raise the bar on consumer expectations
around everyday CPG solutions.
There is an increasing trend toward highly-targeted new products, whether line extensions or net new brands. Udi‘s
Gluten Free Foods, for example, launched a new, extensive line of gluten-free products including appetizers, breakfast
foods, breads and desserts. These are not lining up to be $100 million blockbuster success stories, frankly, they don‘t
need to because they fill a compelling need and should attract a loyal following.
With more than half of all shoppers eating at home today—more than prior to the recession—another important trend is
the skewing of new product innovation to complete dinner solutions, which accounted for 23 percent of total sales,
versus 18 percent on average in the 2002-2011 timeframe.
In the non-food sector, beauty care showed significant growth, with 40 new products introduced in 2011, well outstripping
the average in recent history. This growth underscores manufacturer reaction to shoppers‘ continued efforts to save
money by giving themselves pro-quality salon and beauty treatments at home.
CPG marketers are really doing a phenomenal job listening and responding to consumers. They are capitalizing on
opportunities and they are deftly navigating economy-driven hurdles. As our dynamic industry continues to shift based
on shoppers‘ changing needs and the technology at our disposal, I look forward to your comments, thoughts and
observations.
By the end of 2011, the U.S. economy finally showed sustained signs of life. While a
sizeable segment of the population is struggling to make ends meet, others are feeling
optimistic and are beginning to open their wallets. This complex and difficult environment is
actually an excellent opportunity for CPG manufacturers to provide new products that offer
affordable luxury and variety to cash-strapped consumers.
SymphonyIRI recently analyzed the new CPG product launches that hit the mark with
consumers last year, and we are thrilled to share the most successful food and beverage
and non-foods CPG brands with our 2011 New Product Pacesetters report.
Our research reveals that new food and beverage new product introductions increased
slightly in 2011, while total non-food introductions actually decreased. And, at the industry
level, average year-one sales declined from $35 million in 2002 to less than $25 million last
year.
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© Copyright 2012 SymphonyIRI Group, Inc. All rights reserved.
While the overall pace of innovation slowed in 2011,
manufacturer efforts to cater to home-based eating rituals
and an increasing focus on targeted/niche market
innovation helped support growth within the food and
beverage arena
Be on the lookout across and outside of the
CPG industry for emerging consumer trends
and associated opportunities to develop
products that meet consumers‘ needs/wants
Leverage consumer-centric brand extensions as
a tool to maintain brand vitality and consumer
engagement, while stepping up efforts to bring
truly new innovations to market, where feasible
Set realistic and achievable forecasts for new
product launches based upon detailed market
assessments and modeling for all new launches
Non-foods innovation is raising the bar on performance
across CPG aisles, often while simultaneously indulging
consumers‘ bodies, senses and pets
Consumers‘ quest for experiential eating is driving
significant growth in food and beverage variety, with new
products bringing excitement to both healthier-for-you and
indulgent food and beverage categories
Constantly evaluate emerging technologies,
processes and ingredients for opportunities to
raise the bar on performance and experiential
living
The best-selling launches in the convenience store arena
support the indulgent, often immediate-consumption
mindset of consumers within that channel
Support c-store efforts with value-oriented
programs touting cost-effective ways to splurge
smartly
The vast majority of new products fail to garner more than
$7.5 million in year one; only a select few of 2011
Pacesetters achieved $50 million or more
INSIGHT ACTION
Executive Summary: Turning Insights Into Action
New Product Pacesetters: An Eye into the Future of CPG
4 4
© Copyright 2012 SymphonyIRI Group, Inc. All rights reserved.
Introduction
Even in difficult economic times,
consumer-driven innovation fuels growth in
the packaged goods industry. In 2011,
innovation brought luxury and variety into
the homes of U.S. consumers.
It is a complex time for CPG
manufacturers. While a sizable segment of
the population is struggling to make ends
meet, others are feeling optimistic and are
beginning to open their wallets anew.
Among both of these segments, and
across populations in between, there is
opportunity for CPG manufacturers.
Capitalizing on that opportunity requires
maintaining a keen understanding of
consumer needs and wants, and being
poised to act swiftly to address those
needs in a way that meets or exceeds
performance expectations while providing
value.
The best selling food and beverage
launches really brought pizzazz to the daily
diet. They brought restaurant and gourmet
quality into the home kitchen, and they
made snacking more fun with new textures
and exciting flavor combinations.
In non-foods, the 2011 innovation story is
all about product performance. Powerful
beauty and personal care launches made
consumers look and feel great based on
amazing results, made easy. Healthcare
banners are drawing more on unique and
patentable advances to upgrade solutions
and upstage the competition. And, new
household products make housekeeping
for instance, is Udi‘s Gluten Free Foods, of
Denver, Colorado, with a line of gluten-free
products that is selling quite well. Smaller
players, such as Talking Rain Beverage
Company, are shining among this year‘s
Rising Stars, too.
New product innovation is inspired by
consumers‘ views and ideas and delivered
by manufacturer know-how. The process‘s
success is a story that is defined by the
consumer and embraced by the CPG
industry. True innovation is a tough nut to
crack, but it is happening today, sometimes
by big manufacturers and sometimes by
newcomers to the game. Either way, it is
innovation that is setting the stage for the
CPG world of tomorrow.
This report reveals the most successful
CPG product launches of 2011, and
provides insights into the secrets of their
success. These products provide best-in-
class examples of how to beat the new
product odds.
easier, but with tie-breaker plusses—
fragrances, extended effectiveness and
―going green‖ reassurances. Pet care
products enhanced the quality and
longevity of the lives of treasured friends—
nothing is too gourmet for Fido!
The Pacesetters of today, having beaten
the new product odds despite a difficult
and complex environment, are truly
remarkable. They help to raise the bar to
which packaged goods manufacturers
aspire, and they set the stage for the
marketplace of tomorrow.
Many of today‘s most powerful launches
hail from the research laboratories of the
industry‘s largest and well-rooted
manufacturers. Illustrated in
SymphonyIRI‘s 15 Years of New Product
Pacesetters, for instance, Procter &
Gamble and PepsiCo are well-positioned
among the ranks of the industry‘s biggest,
and most consistent, producers of New
Product Pacesetters.
But, in more recent years, small
companies, too, have made quite a splash
in the new products pool. Indeed, 2010‘s
top-selling food launch was Chobani
yogurt. With a purse-string advertising
budget, this relative ―unknown‖ brand took
the country by storm, garnering nearly
$150 million in year-one sales.
Smaller manufacturers continue to make
their marks on the CPG industry. Among
this year‘s New Product Pacesetter ranks,
SymphonyIRI New Product
Pacesetters Criteria
At least $7.5 million in year-one
sales across food, drug and mass
channels (excluding Walmart)
Begin tracking sales after 30%
ACV weighted distribution
achieved
Must complete a full year of sales
(brands that do not are
considered Rising Stars for the
following year)
New Product Pacesetters: An Eye into the Future of CPG
5 5
© Copyright 2012 SymphonyIRI Group, Inc. All rights reserved.
SymphonyIRI‘s 15 Years of New Product
Pacesetters report. New product average
year-one sales declined from $35 million in
2002 to less than $25 million in 2011.
Indeed, new products are becoming
increasingly targeted to the needs and
wants of smaller, more discrete consumer
segments.
As competition for share of wallet
continues to intensify, the importance of
successful innovation will grow. Through
consumer-centric innovation,
manufacturers will grab the attention of
consumers, add differentiation, and protect
and grow customer loyalty.
of consumers are actively looking for new
products to try1, reinforcing the notion that
new products are the lifeblood of the CPG
industry.
Despite consumers‘ enthusiasm for new
products, a vast majority of new products
garner less than $7.5 million in year one
sales. And, less than 3% achieve year-one
sales of more than $50 million.
During the past several years, average
year-one sales has actually declined. This
does not, however, indicate that new
products are less successful than they
have been in the past Rather, it is
indicative of a very different trend, which is
evidenced in data presented in
Number of CPG New Product Introductions*
Brand Level
With the country now entering the fourth
year of economic downturn, it is not a
shock to see that the pace of new product
innovation within the CPG industry is on a
downward trend. Indeed, in 2011, brand
introductions numbered 13% less versus
2008 levels and off 3% from last year.
In contrast to declining non-foods
innovation, food and beverage innovation
escalated slightly during 2011, to 665 new
products and brands. However, the rate of
food and beverage innovation remains well
below that seen in the non-foods arena.
Despite prolonged economic difficulties,
innovation remains the lifeblood of the
CPG industry. Twenty-two percent
Overview
77.0%
3.0% 10.0% 8.0%
2.1% 0.3%
84.0%
4.0% 7.0%
4.0% 0.2% 0.3%
<$7.5 $7.5-$10 $10-$20 $20-$50 $50-$100 $100+
Total Food & Beverage Total Non-Foods
916 859
659 647 665
833 936 949 957
896
2007 2008 2009 2010 2011
Total Food & Beverage Total Non-Foods
Source: SymphonyIRI New Product Profiler™ *Across Food, Drug & Mass Channels (excluding Walmart)
2011 Proportion of CPG New Products
by Year-One Sales* ($ Millions)
Source: SymphonyIRI New Product Profiler™ *Across Food, Drug & Mass Channels (excluding Walmart)
1Source: SymphonyIRI 2012 New Products Survey
While the total number of new product introductions declined in 2011, food and beverage
innovation actually gained momentum; still, a vast majority of new products fail to meet the
$7.5 million in year-one sales threshold.
New Product Pacesetters: An Eye into the Future of CPG
6 6
© Copyright 2012 SymphonyIRI Group, Inc. All rights reserved.
products, including appetizers, breakfast
foods, breads and desserts. In non-foods,
Nature‘s Way Products, Inc. answered
consumers‘ call for healthier living with
Nature‘s Way Alive!, a line of multivitamins
made with ―26+ fruits and vegetables.‖
The David and Goliath story is not new, but
it is becoming more pervasive. With the
growing presence and power of social
media, as well as the potential to innovate
freely and creatively, the ―go to market‖
playing field is a bit more level. And,
mentioned earlier, innovation is becoming
more targeted, ultimately changing the
definition of successful innovation. Big or
little, CPG manufacturers with a laser focus
on true marketplace needs, at an
increasingly granular level, will be the ones
to enjoy new product success in years to
come.
In the non-foods arena, net-new brands
earn an historical average $37 million in
year-one sales–a whopping 70% more
versus line extensions. The gap is
enormous, often bolstered by prescription
products capturing huge year-one sales
when making the switch to over-the-
counter status. In 2011, in the absence of
$100 million-plus Rx-to-OTC switches, net-
new brands actually earned 39% less on
average, versus line extensions.
The ranks of manufacturers making a big
splash with net new innovation in 2011 tells
an amazing story. The theme of the story:
―You don‘t have to be big to make a big
splash!‖ This continues last year‘s story of
David and Goliath!
For example, Udi‘s Gluten Free Foods took
the food and beverage aisles by storm with
a rather extensive line of gluten-free
Consistent with patterns illustrated
throughout the history of CPG innovation,
product line extensions accounted for the
vast majority of new products brought to
market in 2011. This road is shorter, and it
is easier, for having an established brand
equity goes a long way to supporting the
success of new, related products, thus
adding excitement and longevity to the life
of the core brand in a relatively
inexpensive and less risky manner.
But, the ―easier‖ road comes at a price:
year-one sales of product line extensions
are generally much lower versus sales
achieved by net new brands. During the
past 10 years, food and beverage line
extensions averaged year one sales of
$27.7 million, about 9% less versus net-
new brands introduced during the same
timeframe. In 2011, this gap was much
more substantial, at more than 64%.
.
Growth Opportunities: New Brands v Brand Extensions
Source: SymphonyIRI New Product Profiler™ *Across Food, Drug & Mass Channels (excluding Walmart)
Source: SymphonyIRI New Product Profiler™ *Across Food, Drug & Mass Channels (excluding Walmart)
92% 91%
Food & Beverage Non-Foods
2011% of New Product Pacesetters*
That Are Brand Extensions
$30.2
$37.0 $35.4
$14.0
$27.7 $21.8 $21.6 $22.9
Food & Beverage
Non-Foods Food & Beverage
Non-Foods
New Brands
Brand Extensions
New Brands v Brand Extensions
Average Year-One Sales ($ Millions)
2011 2002-2011
Despite the fact that net new brands historically out-perform line extensions in average year-
one sales, the vast majority of 2011’s most successful new products were brand extensions.
New Product Pacesetters: An Eye into the Future of CPG
7 7
© Copyright 2012 SymphonyIRI Group, Inc. All rights reserved.
Fz Dinners/Entrees
Fresh Bread & Rolls
Frankfurters
Coffee
Chocolate Candy
Carbonated Beverages
Crackers
Fz Dinners/Entrees
Rfg Teas/Coffee
Creams/Creamers $44.2
$44.3
$48.6
$50.6
$55.8
$58.4
$58.4
$69.2
$73.6
$101.6
Source: SymphonyIRI New Product Profiler™, New Products that completed their first year in calendar year 2011
1. P.F. Chang‘s Home Menu
2. Thomas‘ Bagel Thins
3. Oscar Mayer Selects
4. Folgers Gourmet Selections K-Cups
5. M&M‘S Pretzel
6. Sun Drop
7. Kellogg‘s Special K Cracker Chips
8. LEAN CUISINE Market Creations
9. Gold Peak Chilled Tea
10. BAILEYS Coffee Creamer
Consumers looking to eat well without
derailing their dietary efforts are in luck this
year, too. You can create mornings that
shine with Thomas‘ Bagel Thins. And, with
Kellogg‘s Special K Cracker Chips, you
CAN have your chips and eat them too!
It‘s a perfectly seasoned way to satisfy
your salty snack craving. Each offer
calorie-controlled indulgence without the
guilt.
Food & Beverage: Top 10 Pacesetters
2011 New Product Pacesetters: Top 10 Food & Beverage Brands
Year-One Dollar Sales ($ Mil) Across Food, Drug and Mass
(Excluding Walmart)
The ranks of the best-selling food and
beverage launches of 2011 illustrate the
fervor with which consumers are seeking
pizzazz in their daily diet. This pizzazz is
coming to market in many forms, from
restaurant quality ingredients and recipes
to unexpected textures and flavor
combinations.
The largest food and beverage brand
introduction in 2011 is P.F. Chang‘s Home
Menu line of frozen entrees, which tout
signature bold flavors of their famous Asian
cuisine. From meals that can be ready in
less than 13 minutes to appetizers that
The ranks of top-selling new food and beverage products in 2011 underscore
consumers’ desire for home-based, yet, experiential eating and drinking.
are too good to have just one, P.F.
Chang‘s new line promises to ignite the
night.
With 2011‘s most successful new products,
gourmet eating goes well beyond
mealtime. Folgers Gourmet Selections K-
Cups and Gold Peak Chilled Tea make
enjoying a fancy beverage quick, easy and
portable. And, with a crunchy pretzel
inside milk chocolate inside a colorful
candy shell, M&M‘S Pretzel makes snack
time an experience with a salty-sweet
crunch that is just right for on-the-go
snacking.
New Product Pacesetters: An Eye into the Future of CPG
8 8
© Copyright 2012 SymphonyIRI Group, Inc. All rights reserved.
Creations, STOUFFER‘S Farmers‘
Harvest, and BUITONI Riserva exemplify
consumers‘ quest for quick and easy meal
solutions that offer variety, comfort and/or
restaurant quality at a solid value.
In 2011, two consumption groups saw
their pace of innovation fall: breakfast
solutions and sweet snacks (charted under
―other‖), driven specifically by
snacks/granola bars and ice
cream/sherbet. SymphonyIRI will be
closely monitoring trends in these typically
high-innovation categories.
four brands in the ranks of the top 20 food
and beverage New Product Pacesetters,
including two chocolate products,
SNICKERS Peanut Butter Squared and
M&M‘S Pretzel, and two gum products,
Wrigley‘s 5 React and Wrigley‘s Extra
Dessert Delights. Together, these
products play to a range of key snacking
trends, including satiation, healthy eating,
indulgence, and on-the-go consumption.
Successful dinner solution launches also
became more numerous versus historical
averages in 2011. Discussed throughout
this report, dinner solution products such
as P.F. Chang‘s, LEAN CUISINE Market
Food & Beverage: Category Trends
According to SymphonyIRI‘s 2011 State of
the Snack Industry report, snack frequency
is on the rise, with increases occurring
across dayparts. Analysis of 2011‘s most
successful new products clearly illustrates
that CPG marketers are aware of and
playing to this trend.
For instance, in 2011, successful candy
and gum launches represented 19% of
food New Product Pacesetter dollars. This
is more than double the share seen, on
average, in the 2002-2011 timeframe. Mars
is a key driver of strong candy and gum
innovation trends. In 2011, Mars boasted
Most Active Food New Product Pacesetters
Product Usage Group as % Total Food Pacesetter Dollars
23% 16%
11%
12%
18% 23%
16% 18%
7%
19%
24%
12% Other Foods
Candy & Gum
Meal Makers / Light Meals / Appetizers
Dinner Solutions
Salty Snacks
Breakfast Solutions
Average
2002-2011 2011
Other :
Sweet Snacks
Desserts
Sauces/Spreads/ Dressings/
Dips/Condiments
Avg.
2002-2011 2011
12%
10%
3%
6%
6%
0%
*
*
Source: SymphonyIRI New Product Profiler™, New Products that completed their first year in calendar year 2011
The candy and gum sector experienced high levels of innovation in 2011, with
successful launches accounting for 19% of total food Pacesetter dollars.
New Product Pacesetters: An Eye into the Future of CPG
Note: Numbers may not add to 100% due to rounding.
9 9
© Copyright 2012 SymphonyIRI Group, Inc. All rights reserved.
For instance, PepsiCo brought to market
two targeted, specific-use Gatorade
products in its G Series line, both of which
achieved Pacesetter status. Gatorade
Prime is a pouch filled with pre-game fuel
designed to give your body the energy it
needs to own the first move, and Gatorade
Recover is an after-workout beverage with
protein that helps to rebuild muscles.
Mentioned earlier in this report, niche
innovation is likely to continue to gain
momentum in the future. As this evolution
takes place, it will be critical for CPG
manufacturers to base these efforts on an
intimate understanding of the needs and
wants of their target audiences.
The other was Millstone. Green Mountain
also launched multiple Pacesetter K-Cup
coffee brands for the year, including
Caribou Coffee, Tully‘s and Donut House
Collection.
On first glance, it appears that innovation
in the carbonated beverage, sports and
energy drink arena was down in 2011.
Actually, the number of new brands
achieving Pacesetter status in this area
was on par with historical trends, at five.
For the year, Pacesetters in this usage
group represented about $27 million in
year-one sales, or 23% of total beverage
Pacesetter dollars. This is well below
historical average of more than $58 million
in year-one, a shift caused by the adoption
of a focus on more targeted beverage
innovation.
Food & Beverage: Category Trends
Across most beverage ―usage groups,‖ the
pace of successful innovation remains on
par with historic norms. But, innovation
activity in the coffee and tea sector was
quite high in 2011, driven heavily by the
proliferation of single-cup coffee brands,
designed for the new Keurig coffee
machines. For the year, nine coffee and
tea innovations achieved New Product
Pacesetter status, versus an historic
average of four per year between 2002 and
2011. In 2011, five of those nine coffee
and tea brand line launches included
single-cup, K-Cup coffees.
Mentioned earlier in this report, Folger‘s
Gourmet Selections K-Cups was the top-
selling single-cup coffee launch in 2011,
and one of two J.M. Smucker brands to
achieve New Product Pacesetter status.
23% 16%
45%
23%
10%
49%
22% 12%
Beer, Wine & Spirits
Coffee & Teas
Carbonated, Sports, & Energy Drinks
Juices, Milks & Waters
Average
2002-2011 2011
Most Active Beverage New Product Pacesetters
Product Usage Group as % Total Beverage Pacesetter Dollars
Source: SymphonyIRI New Product Profiler™, New Products that completed their first year in calendar year 2011
Coffee & tea manufacturers found great new product success in 2011, driven quite
heavily by the proliferation of single-cup coffee.
New Product Pacesetters: An Eye into the Future of CPG
Note: Numbers may not add to 100% due to rounding.
10 10
© Copyright 2012 SymphonyIRI Group, Inc. All rights reserved.
This ritual shift opens the door to
substantial opportunities for food and
beverage manufacturers. Innovation
clearly shows that manufacturers are
understanding and responding to this
opportunity.
Key benefits addressing these
opportunities and others are explored in
greater detail on the pages that follow.
Given this powerful trend, it is logical that
food and beverage manufacturers are
embracing new ingredients and new
technologies to raise the bar on the taste
and texture of healthier-for-you food and
beverage options.
Another key economy-influenced trend is
the increased prevalence of home-based
eating. According to SymphonyIRI‘s
Q12012 MarketPulse survey, 55% of
consumers are eating out less frequently
today versus before the downturn began.
Food & Beverage: Consumer Benefit Trends
Food and beverage innovation is
harnessing technologies and ingredients to
address a number of powerful economy-
driven opportunities.
For example, the ranks of consumers that
are trying to eat healthier are swelling,
rising from 76% to 87% in just three years,
according to SymphonyIRI‘s annual
Consumer Snacking Survey. Indeed,
during the course of the economic
downturn, healthier living has become a
key means of managing medical expenses.
2011 Food & Beverage New Product Pacesetters: Top Benefits
% of Total Pacesetters Offering Benefit
15%
19%
19%
19%
20%
20%
23%
27%
37%
62%
64%
84%
Less, Reduced Fat or Fat-Free
Added Vitamins, Nutrition
Different Texture
Added/High Fiber or Whole Grain
Less, Reduced Calories, Lo-cal
Bite-size, Hand Held
More Natural, Organic
Improved Flavor, Taste
Convenience, Ready-to-Serve
Distinctive/New Flavor
New or Unique Recipe
Variety--Flavors or Recipes
Taste & Variety
Health & Wellness
Convenience
Source: SymphonyIRI New Product Profiler™, New Products that completed their first year in calendar year 2011
Food and beverage manufacturers are finding great success bringing variety into the marketplace,
driven by consumers’ quest for experiential dining and food and beverages that make healthy eating
easier and more enjoyable.
New Product Pacesetters: An Eye into the Future of CPG
11 11
© Copyright 2012 SymphonyIRI Group, Inc. All rights reserved.
For instance, Kellogg‘s launched seven
brands with distinctive/new flavors in 2011,
and General Mills launched six.
But, one manufacturer made a particularly
big splash in 2011. Mars launched four of
the 10 largest brands boasting distinctive
flavors, new flavors or new flavor
combinations during the past year.
Wrigley 5 React gum stimulates the
senses, while Wrigley Extra Dessert
Delights is a sugarless gum inspired by
real desserts. M&M‘S Pretzel is a crunchy
pretzel inside a colorful candy shell. And,
with SNICKERS Peanut Butter Squared,
peanut butter and chocolate just got better!
Excitement isn‘t reserved for mealtime,
though. Starbucks VIA Instant Coffee
allows consumers to enjoy delicious coffee
wherever they go, Pop-Tarts Mini Crisps
are a joylicious treat for pastry-lovers and
Breyers has brought the ice cream shop
into the home with Breyers Smooth &
Dreamy, a healthier-for-you line of frozen
novelties that are double-churned and oh-
so-deliciously creamy.
Two-thirds of 2011 food and beverage New
Product Pacesetters bring distinctive
flavors, new flavors or new flavor
combinations into the marketplace.
Detailed in the chart on this page, focus in
this area was substantially higher in 2011
than it has been in recent history. It is
occurring across aisles, categories and
manufacturers.
Despite the fact that the average
household pantry has been shrinking for
years now, bringing new variety into the
CPG marketplace remains a major focus of
CPG markets‘ innovation efforts. In 2011,
84% of successful new food and beverage
brands added to variety in the marketplace.
Nearly 55% of consumers are eating at
home more today than before the
economic downturn began1, but the ranks
of the most successful food and beverage
products clearly indicate that the need for
exciting, restaurant-quality meals and
snacks has not waned.
P.F. Chang‘s Home Menu line, for
instance, beckons for consumers to ―ignite
the night‖ with appetizers that turn every
gathering into a party and meals that are
ready in 13 minutes or less.
Food & Beverage: Consumer Benefits - Taste & Variety
Percent of Food & Beverage New Product Pacesetters
Offering Taste & Variety Benefits vs Historical Trend 84%
64% 62%
27% 19%
72%
53%
38%
12% 13%
Flavors or Recipes
New/Unique Recipe
Distinctive/New Flavor
Improved Flavor/Taste
Different Texture
2011
2002-2011
Source: SymphonyIRI New Product Profiler™, New Products that completed their first year in calendar year 2011
Successful food and beverage innovation continues to bring exciting flavors and new varieties into
consumers’ pantries, often in the form of new recipes and flavor combinations.
1Source: SymphonyIRI MarketPulse Survey Q1 2012
New Product Pacesetters: An Eye into the Future of CPG
12 12
© Copyright 2012 SymphonyIRI Group, Inc. All rights reserved.
gluten-free foods. In 2011, Udi‘s Gluten
Free Foods released a line of gluten-free
breads that are a perfect start to just about
any sandwich.
The gluten-free diet is followed by those
with celiac disease, as well as by others
who feel that gluten-free eating offers
health benefits. To that end, beyond
manufacturers introducing new gluten-free
products, there are other manufacturers,
including Frito Lay, adding a gluten-free
label to appropriate existing product lines
to raise awareness among consumers
actively seeking gluten-free products.
again in healthy and indulgent products
alike. Dole has two new products in this
arena. Dole Sensation is 100% juice for
the flavor adventure you‘ve been craving.
And, Dole Fruit Crisps are satisfying bowls
of juicy Dole fruit in a fruit sauce, each with
its own crispy, crumbly topping made with
whole grain oats and brown sugar.
Largely a newcomer to this year‘s New
Product Pacesetters rankings is the gluten
free attribute. During the past year, 6% of
food and beverage Pacesetters boasted a
gluten-free claim. As the name implies,
Udi‘s Gluten Free Foods is a Colorado-
based company focused entirely on
Food & Beverage: Consumer Benefits - Health & Wellness
Noted earlier in this report, healthier-for-
you food and beverages are becoming
increasingly prevalent among the ranks of
top-selling new CPG products. This trend
is certainly attributable to growing demand
and by manufacturers‘ continued ability to
successfully leverage new technology and
processes to fold in a broadening array of
healthier-for-you attributes without
negatively impacting taste and/or texture.
The most common wellness-related benefit
among 2011‘s New Product Pacesetters is
natural and/or organic ingredients. For the
year, 23% of the top food and beverage
launches were more natural/organic,
versus an historical average of 19%.
This year‘s top natural/organic launches
span a number of food and beverage
categories, including several products with
an indulgent positioning. For instance,
Yoplait Splitz is a 100% real Yoplait yogurt
with the dessert flavor kids crave. And, for
adults, THE CLASSIC MARGARITA by
mike‘s contains real lime juice and agave
nectar for a traditional margarita available
in lime, raspberry or peach flavor.
Another healthier-spin on an indulgent
product, made possible by adoption of a
more natural approach to manufacturing is
Oscar Mayer Selects, frankfurters which
contain no artificial preservatives and only
naturally-occurring nitrates and nitrites.
Food and beverages made with 100% real
fruit are quickly gaining popularity, once
Percent of Food & Beverage New Product Pacesetters
Offering Health & Wellness Benefits vs Historical Trend
2%
1%
6%
6%
8%
8%
15%
25%
16%
23%
19%
4%
6%
8%
9%
9%
13%
15%
19%
20%
20%
23%
Low Salt/Sodium
Gluten Free
No Trans Fat
Antioxidants
Energy/Protein
100% Real Fruit
Lower Fat/Fat Free
Added Vitamins, Nutrition
High Fiber/Whole Grain
Reduced Calorie
Natural/Organic
2011
2002-2011
Source: SymphonyIRI New Product Profiler™, New Products that completed their first year in calendar year 2011
New technologies and processes are arming food and beverage
manufacturers with the tools they need to enhance better-for-you attributes
without negatively impacting taste and/or texture.
New Product Pacesetters: An Eye into the Future of CPG
13 13
© Copyright 2012 SymphonyIRI Group, Inc. All rights reserved.
vitamins C & E, and a hearty whole grain
texture. Those seeking a bit of indulgence
can also grab breakfast on the go with
Pop-Tarts Mini Crisps, which offer the
joylicious taste of Pop-Tarts toaster
pastries flavor packed into 100-calorie
pouches of flavored baked crispy bites.
Certainly, bite-sized and handheld options
are not limited to the breakfast arena.
From handheld entrees, such as TGI
Friday‘s Anytime! Sliders, to bite-sized
chocolates, including WONKA
Exceptionals, bite-sized and handheld
options that make on-the-go eating more
manageable are hitting the mark with
today‘s busy consumers.
is steamed to perfection in the microwave,
are really hitting the mark with time-starved
consumers.
The prevalence of bite-sized and/or
handheld form is also on the increase.
One in five of 2011‘s Pacesetter food and
beverage products comes in bite-sized or
handheld form. This is a marked increase
versus historical trends.
For instance, Kellogg‘s achieved
Pacesetter status with two on-the-go
breakfast options in 2011. For consumers
seeking a healthier-for-you option, Nutri-
Grain Superfruit Fusion is a line of cereal
bars with strawberry acai or cherry
pomegranate flavored filling, antioxidants,
Food & Beverage: Consumer Benefits - Convenience
The United States is home to a very much
an on-the-go population. SymphonyIRI‘s
2012 Consumer Snacking Survey, for
instance, reveals that more than one-third
of the population often eats snacks instead
of meals when on-the-go. Indeed, this is
one of the factors that is leading to
increased snacking frequency.
But, manufacturers across many food and
beverage categories are catering to
consumers‘ on-the-go eating and drinking
behaviors. In 2011, 37% of successful
new food and beverage launches touted
quicker or more portable attributes, versus
an historical average of 28%.
Thanks to the previously-discussed
escalation of new technologies and new
designs, manufacturers are making it faster
and easier to enjoy a wide array of foods
and beverages at and from home.
With products such as GERBER Yogurt
Blends, even the country‘s youngest
consumers are enjoying more portable
home-based meal and snack options.
Specially prepared and packaged to
require no refrigeration before opening, this
product introduces yogurt to babies, and is
rich in calcium, and vitamins A, D & E.
For those consumers looking for quick-
preparation, yet premium quality meal
options, products such as Marie
Callender‘s Fresh Flavor Steamers, with
fresh flavors, rich textures, and the
comforting taste of a homemade meal that
37%
20%
28%
14%
2011
2002-2011
Percent of Food & Beverage New Product Pacesetters
Offering Convenience Benefits vs Historical Trend
Extra Convenience, Added
Portability, Ready-to-Use
Bite-Size, Hand-Held,
Snack Form
Source: SymphonyIRI New Product Profiler™, New Products that completed their first year in calendar year 2011
Prevalence of convenience-oriented product launches continues to
grow, as CPG manufacturers seek to deliver against consumers on-
the-go eating and drinking behaviors.
New Product Pacesetters: An Eye into the Future of CPG
14
© Copyright 2012 SymphonyIRI Group, Inc. All rights reserved.
2011 New Product Pacesetters Rising Stars
Projected Top 10 Food & Beverage Brands
(Alphabetical Order)
Dannon Oikos
Yogurt
Nabisco Newtons Fruit Thins
Cookies
Food & Beverage: Rising Stars
Source: SymphonyIRI New Product Profiler™
Dr Pepper TEN
Carbonated Beverages
Skinny Cow Chocolate Candy
Chocolate Candy
Healthy Choice Top Chef Café Steamers
Fz Dinners/Entrees
Sparkling ICE
Bottled Water
Kraft MiO
Drink Mixes, Energy Drinks, Sports Drinks
Starbucks K-Cups
Coffee
Magnum
Fz Novelties
TruMoo
Milk
Building excitement is a focus in the food
arena, as well. Unilever‘s Magnum is a
first in handheld premium ice creams
targeted specifically at the adult market.
High-end ingredients, such as vanilla bean
ice cream and Belgian chocolate are
bringing the ice cream parlor right into
consumers‘ freezers.
Really, indulgence is taking place across
dayparts, and even in wellness-positioned
products. From Dannon Oikos to Healthy
Choice Top Chef Café Steamers, eating
well is becoming tastier and more
convenient every day.
Kraft‘s MiO is a water enhancer that allows
consumers to ―create your dream beverage
anywhere, anytime‖ with just a quick squirt
and shake.
Smaller manufacturers, too, are making a
big splash in beverages. Talking Rain
Beverage Company is finding success with
Sparkling ICE, a line of fruit-flavored
calorie, gluten and caffeine-free waters,
fortified with vitamin D, B-vitamins and
antioxidants.
Starbucks Coffee Company is appealing to
consumers looking for convenient coffee-
house coffee without the coffeehouse price
tag with its new line of Starbucks K-Cups.
SymphonyIRI‘s Rising Stars are relative
newcomers to the CPG marketplace. In
the short time they have been in the
market, though, they have shown great
promise. These products provide great
insight into the CPG world of tomorrow.
These products are raising the bar on both
indulgence and wellness. These products
offer experiential eating and drinking,
gourmet ingredients, indulgence and
wellness—often bringing more than one of
these qualities into a single brand.
Beverage manufacturers are adding
excitement throughout the day. For those
looking to consume more water, options
abound.
SymphonyIRI’s 2011 Rising Stars hint at a future of CPG marked by bold flavors and gourmet appeal
offering wellness and indulgence direct from the grocery aisles.
New Product Pacesetters: An Eye into the Future of CPG
15 15
© Copyright 2012 SymphonyIRI Group, Inc. All rights reserved.
Food & Beverage: Trends to Watch
In the coming months and years, food and
beverage manufacturers will continue to
enjoy opportunities related to home-based
eating and drinking rituals. Indeed,
convenience will remain an essential
component of successful new food and
beverage launches, largely as a
secondary attribute behind newer benefits.
Other key influencers of food and beverage
innovation include:
a strong following. Nearly 90% of the
population is trying to eat healthier1, yet
indulgence, too, remains quite important.
Manufacturers have an opportunity to help
consumers strike and maintain this
important balance, while keeping in mind
that ease of preparation and ease of
consumption are key to much sought-after
dining convenience.
New Product Pacesetters: An Eye into the Future of CPG
Home-Based Luxury
Consumers‘ more home-based way of
living is having a profound impact on the
food and beverage marketplace. Detailed
throughout this report, food and beverages
that make home-based meals and snacks
faster, easier, healthier, and more
luxurious are being well-received.
But, additional opportunities remain.
Detailed in SymphonyIRI‘s recent State of
the Snack Industry report, 37% of
consumers are entertaining at home more
frequently today as a result of economic
and personal financial difficulties.
Food and beverages that help to make
these events special and fun, and perhaps
a bit gourmet, while simultaneously offering
value, will also be rewarded with share of
sales and loyalty.
Better-For-You, and Easier, Too!
Targeted Innovation
Marketers today have vast amounts of
information at their disposal. The
technology needed to mine that
information, digest it, and turn it into
actionable knowledge also exists. Today,
CPG marketers have the ability to
understand their shoppers at a very
intimate level.
Increasingly, successful innovators are
using this micro-level understanding of
consumers to create more targeted CPG
brands. This trend is alive and well today,
and it is expected to pick up steam in the
coming months and years.
New technologies, new ingredients and
new communications platforms are working
together to create a more level playing
field. Proven by products such as Chobani
yogurt, a 2010 New Products Pacesetter,
and Udi‘s Gluten Free Foods line, a 2011
New Product Pacesetter, small players are
very much part of the new products game
today.
The demand for more targeted products is
growing. Players big and small will be
competing for share of these more niche
market segments in the CPG world of
tomorrow.
Green Business
CPG manufacturers‘ focus on sustainability
has been intensifying during the past
several years. Trends around sustainable
buildings, streamlined processes, and
more efficient transportation continue to
grow. And, CPG manufacturer continue to
seek new ideas on how to become more
environmentally friendly. For instance, just
recently, Unilever launched an online
platform that will be used to gather ideas
from experts on how to reduce its
environmental footprint while continuing to
grow in size.
Consumers are in tune with and supportive
of these types of efforts. More than one-
third of consumers, for instance, indicate
that their brand decisions are influenced by
biodegradable/reduced packaging, and
one-quarter consider manufacturers‘
business practices. Given that these
figures have remained consistent
throughout the course of the economic
downturn, odds are that they will remain
strong or grow even stronger as the
economy trends toward more stable
ground.
1Source: SymphonyIRI 2012 Consumer Snacking Survey
Similarly, ―smart splurges‖ that offer
indulgence without completely undermining
nutritional efforts will also continue to enjoy
16 16
© Copyright 2012 SymphonyIRI Group, Inc. All rights reserved.
Diapers
Razors, Blades, Shaving Cream, Shaving Lotion
Sanitary Napkins/Tampons
Razors, Blades, Shaving Cream
Cosmetics - Eye
Anti-Smoking Products
Cosmetics - Nail
Laundry Detergent
Weight Control/Nutrition Liq/Pwd
Cosmetics - Facial
2011 New Product Pacesetters: Top 10 Non-Food Brands
Year-One Dollar Sales ($ Mil) Across Food, Drug and Mass
(Excluding Walmart)
$36.2
$37.5
$37.9
$41.8
$45.2
$46.5
$64.9
$74.6
$169.4
$296.0
Non-Foods: Top 10 Pacesetters
Performance is a key and common theme
across the most successful non-food CPG
products of 2011. From health and beauty
care to home and pet care, CPG
manufacturers are embracing technology
and ingredients that are making life easier
and more enjoyable for all.
The product capturing top year-one sales,
by a large margin, is Pampers with Dry
Max. Thanks to a new, innovative
manufacturing products, this line of
Pampers is 2x drier and 20% thinner, so
baby can play on.
Technology helped consumers get ahead
of their wellness goals as well in 2011.
For instance, Ensure with Revigor shows
muscle who‘s boss with amino acid
metabolite HMB, which increases muscle
synthesis while protecting from muscle
loss. And, Nicorette Lozenges
attack nicotine cravings before they attack
you with controlled release nicotine.
The range of products making a splash
with consumers is broad. From analgesics
to weight control and nutrition, the theme is
the same: powerful results made easy.
L‘Oreal has two new brands in the top 10
most successful launches of 2011, and
12 new launches that achieved New
Product Pacesetter status for the year. In
the top 10, Maybelline Fit Me was well-
received as a facial cosmetic that goes
beyond matching to provide fresh,
breathing, natural skin with SFP 18. And,
consumers also responded quite well to
Maybelline Volum‘ Express Falsies,
mascara that offers flash lash glam
instantly, with 300% more visible lashes.
Revlon also introduced numerous powerful
brands that answer consumers‘ call for
high-performing, self-driven, at-home
beauty products.
Source: SymphonyIRI New Product Profiler™, New Products that completed their first year in calendar year 2011
The most successful non-food brands of 2011 answered consumers’
call for powerful results made easy and fun.
1. Pampers Cruisers/Swaddlers with Dry Max
2. Gillette Fusion ProGlide
3. U by Kotex
4. Schick Hydro
5. Maybelline Volum‘ Express Falsies
6. Nicorette Lozenge
7. Sally Hansen Salon Effects
8. Tide plus Febreze Freshness
9. Ensure with Revigor
10. Maybelline Fit Me
New Product Pacesetters: An Eye into the Future of CPG
17 17
© Copyright 2012 SymphonyIRI Group, Inc. All rights reserved.
Spanning a range of categories, including
hair care, cosmetics and fragrances, these
products successfully catered to
consumers‘ do-it-myself efforts to look and
feel beautiful on a budget.
A few examples of innovation in this area
are Sally Hansen‘s Salon Effects which
makes it easy to get a salon-like manicure,
any time, any place. And, Clearasil Daily
Clear is a dermatologist-tested scientifically
formulated acne treatment line to help give
you a gentle, yet, effective way to care for
your skin. Other powerful beauty launches
will be explored throughout this report.
Despite the decline in number of
Pacesetter introductions, baby care
Pacesetters as a percent of total non-foods
Pacesetter dollars actually increased for
the year. The driving brand behind this
increase was Pampers with Dry Max, the
largest non-foods Pacesetter launch for the
year. The other brand is Pampers SoftCare
Baby Wipes, scented baby wipes that
clean gently like a baby‘s washcloth.
In contrast, the number of Pacesetter
beauty care products brought to market
outnumbered historical average by a wide
margin, at 40 in 2011.
Non-Foods: Category Trends
At the usage group level, innovation in the
non-foods arena is largely in line with
trends evidenced during the past several
years. But, nuanced shifts did occur. For
instance, the number of successful new
year-one launches declined in 2011 versus
historical trends within five of the nine
usage groups identified on the chart on this
page.
The largest decline in net number of New
Product Pacesetter launches occurred in
the baby care arena. In 2011, two new
Pacesetter launches hit the shelves,
versus an historical average of six.
30% 29%
20% 24%
16% 14%
6% 5%
11% 7%
17% 21% Other Non-Foods
Home Care – Detergents, Cleaners
Pet Care
Health Care
Beauty Care - Hair, Cosmetics, Fragrances
Personal / Hygiene Care
Average
2002-2011 2011
Other :
Baby Care
Paper, Plastics, Foils
Air Fresheners/Candles
General Merch
Avg.
2002-2011 2011
7%
6%
2%
2%
15%
4%
3%
0%
*
*
Most Active Non-Foods New Product Pacesetters
Product Usage Group as % Total Non-Foods Pacesetter Dollars
Source: SymphonyIRI New Product Profiler™, New Products that completed their first year in calendar year 2011
In the non-foods arena, innovation trends at the usage-group level remained largely in
line with historical patterns.
New Product Pacesetters: An Eye into the Future of CPG
Note: Numbers may not add to 100% due to rounding.
18 18
© Copyright 2012 SymphonyIRI Group, Inc. All rights reserved.
It is a benefit that is largely expected, and
secondary to other, more ―top of mind‖
attributes. From PRECISE, from the
Makers of TYLENOL, which targets pain
relief where the body needs it most, to
Revlon Just Bitten Lip Stain + Balm, with
vitamin C and a translucent balm, new
products that make life easier are a
welcome addition to the household.
The benefits that are driving non-foods
success and products that bring those
benefits to life will be explored further on
the following pages of this report.
The Advil line grew with Advil Congestion
Relief, a decongestant to open the airways,
combined with Advil analgesic to relieve
the pain commonly associated with sinus
pressure. And, the Gillette Fusion line
grew with ProGlide, a razor with thinner,
finer blades and a low-resistance coating
to glide effortlessly through hair for less tug
and pull and incredible comfort.
Technology is also facilitating manufacturer
efforts to bring to market products that
answer the call for products that support
consumers‘ health and wellness efforts.
Still, convenience remains essential today.
Non-Foods: Consumer Benefit Trends
In today‘s non-food world, technology is
breeding variety and effectiveness, often at
the same time. Three-quarters of 2011‘s
most successful non-food launches bring
technology into play to expand variety
and/or to improve product effectiveness.
This is a theme playing out across many
non-foods categories. For instance, the
Pampers with Dry Max line utilizes an
innovative core for diapers that are thinner
than before, yet still the driest Pampers‘
diaper ever.
2011 Non-Foods New Product Pacesetters: Top Benefits
% of Total Pacesetters Offering Benefit
9%
13%
15%
16%
16%
27%
32%
42%
44%
50%
75%
75%
76%
Known Brand/New Category
Aroma Therapy, Theraputic
Doctor, Dermatologist, Dentist Approved
Added Vitamins/Nutrients
More Natural, Organic
Enhanced Moisturizing
Added Convenience/Portability
New or Unique Formula
Improved/Superior Process
New Design/Pattern/Look
Expanded/Improved Effectiveness
Variety
New Technology
Performance
Health & Wellness
Variety
Convenience
Source: SymphonyIRI New Product Profiler™, New Products that completed their first year in calendar year 2011
In 2011, the story of non-foods innovation success centers on a theme of high performance.
New Product Pacesetters: An Eye into the Future of CPG
19 19
© Copyright 2012 SymphonyIRI Group, Inc. All rights reserved.
LYSOL Healthy Touch No-Touch Hand
Soap System. This new product senses
hands and dispenses just the right amount
of soap, so you and your family never have
to touch a germy soap pump again.
Despite a down economy, innovation is
successfully driving purchase behavior. In
fact, according to SymphonyIRI‘s 2012
New Products Survey, nearly one in four
consumers is always looking for new
products to try. And, 71% of consumers
will stick with products when they find a
new product that they like.
For example, the all line of laundry
detergent has expanded to include all Oxi-
Active, with 2-in-1 cleaning power that
makes whites brighter and colors more
vibrant.
In beauty and personal care, line
expansion efforts are supporting a range of
benefits. Garnier Fructis has introduced an
anti-dandruff line formulated with natural
extracts and B-vitamins so that each
shampoo provides a deep clean to purify
the scalp, while hair feels stronger for a
healthy, recharged look, and leaves users
dandruff free for up to 48 hours.
And, LYSOL has embarked on new
territory, with the technology behind the
According to SymphonyIRI‘s Q1 2012
MarketPulse survey, one in four
consumers is buying less variety in order to
save money on groceries. Yet, variety
continues to grow across the non-foods
arena, with 75% of 2011‘s most successful
new non-foods products bringing more
variety into the marketplace and enhancing
the ―fun‖ side for many buyers.
This apparent contradiction clearly
underscores the importance of heightening
the odds of new product success by
continually evaluating the products in the
marketplace against consumers‘ changing
needs and wants, then responding by
honing product lines to remain in lock-step
with the consumer. Successful
manufacturers are clearly understanding
this opportunity.
Non-Foods: Consumer Benefits - Variety
Percent of Non-Foods New Product Pacesetters
Offering Variety Benefits vs Historical Trend
75%
50%
66%
52%
New or Unique Varieties New Design/Pattern/Look
2011
2002-2011
Source: SymphonyIRI New Product Profiler™, New Products that completed their first year in calendar year 2011
Despite consumers’ conservative approach to shopping, non-foods products that bring benefit-wielding
variety are being met with huge success in the CPG marketplace today.
New Product Pacesetters: An Eye into the Future of CPG
20 20
© Copyright 2012 SymphonyIRI Group, Inc. All rights reserved.
nutrients. Mars‘ Pedigree line, for
example, provides targeted nutrients
in several recent Pacesetter-status
launches. Pedigree Healthy Joints is
formulated with natural sources of
glucosamine to support healthy joints and
cartilage, and antioxidant vitamins E & C
work with the dog‘s immune system to help
keep his body healthy. Pedigree Healthy
Weight is a low-fat recipe with a special
fiber blend to help dogs feel full. And,
Pedigree Healthy Longevity is formulated
with leading levels of Omega 3s and
antioxidant vitamins E & C to help support
their hearts, minds and immune systems,
so that they can keep right on giving us joy
for many years to come.
contain high levels of glycerin to help
hydrate and moisturize after use.
Meanwhile, Schick‘s Hydro line is designed
to protect skin from irritation with a
hydrating gel reservoir in the razor and a
fast-acting moisturizing complex, including
vitamins E and pro-B5.
Manufacturers are adding other nutrients to
CPG products as well, bringing wellness-
related benefits to all CPG users.
PediaSure SideKicks, for instance, has
added protein, fiber, calcium, and vitamins
C and D to provide nutritional support to
kids who don‘t always choose nutritional
foods.
Pets, too, are getting more nutritional
support with new foods that tout added
CPG manufacturers are harnessing a wide
range of ingredients and technologies to
bring to market new non-foods CPG
products that raise the bar on wellness.
From toilet tissue and deodorant to
vitamin-enhanced shampoos and razor
blades, today‘s top-selling new launches
are finding innovative ways to make
mundane tasks easier, more exciting
and/or more rewarding.
In 2011, 27% of successful new non-food
launches helped chase away itchy, dry skin
with enhanced moisturizing power. The
two largest 2011 launches touting
enhanced moisturizing power were shaving
product lines.
Used in combination, Gillette‘s Fusion
ProGlide series delivers increased levels of
glide to reduce irritation, and the products
Percent of Non-Foods New Product Pacesetters
Offering Health & Wellness Benefits vs Historical Trend
Non-Foods: Consumer Benefits - Wellness
27%
16% 16% 15% 13% 16%
10% 12%
4% 10%
Enhanced Moisturizing
Added Nutrients More Natural, Organic
Doctor, Dermatologist,
Dentist Approved/Tested
Aroma Therapy, Therapeutic
2011
2002-2011
Source: SymphonyIRI New Product Profiler™, New Products that completed their first year in calendar year 2011
Successful new non-foods product launches are raising the bar on wellness with a wide variety of
approaches to healthier living.
New Product Pacesetters: An Eye into the Future of CPG
21 21
© Copyright 2012 SymphonyIRI Group, Inc. All rights reserved.
Percent of Non-Foods New Product Pacesetters
Offering Performance Benefits vs Historical Trend
Non-Foods: Consumer Benefits - Performance
75% 76%
44% 42%
72% 67%
36% 33%
Expanded Effectiveness New Technology Improved Process New Formula
2011
2002-2011
In the home, with the Libman Freedom
Spray Mop: You Clean. Your Way. With
a scratch-free, removable and machine-
washable cleaning pad, and a refillable
solution bottle that can be filled with any
cleaner, or even plain water, this new mop
brings freedom from heavy buckets and
batteries, while helping consumers save
money.
Technological advances are the foundation
for the CPG world of tomorrow. To
succeed in that new world, CPG
marketers must continually monitor
advancements inside and outside of the
CPG industry, evaluating feasibility of
adopting these technologies in their own
categories and brands.
recommendations. For example,
Maybelline‘s Volum‘ Express One-by-One
is a waterproof mascara that offers volume
for bold lashes without the bulk. This
product is contact lens safe and
ophthalmologist-tested.
The toilet tissue category is bringing
pampering to a new level with Charmin
Sensitive, a bathroom paper with lotion
with a touch of aloe and vitamin E. It‘s
dermatologist tested to be gentle on
sensitive skin.
Technology is playing an important role in
supporting expanded effectiveness.
Pfizer‘s Advil Congestion Relief, for
instance, targets mucus while
simultaneously re-opening the airways by
constricting the blood vessels in the nose
and sinuses.
The number and types of products that
bring new processes or a new approach to
daily living has increased significantly in
recent years. In 2011, 44% of non-foods
Pacesetters brought improved processes
to the market, versus an historical average
of 36%. In a majority of these products,
new processes were the result of new
technologies, and the new technologies
brought improved performance.
Three-quarters of 2011‘s non-foods
Pacesetters raised the bar on performance
within their category. While these
categories cut across several CPG
departments, beauty and personal care
departments are well-represented in these
ranks.
To underscore the benefits of their
products, several CPG manufacturers are
backing their brands with physician
Non-foods manufacturers are leveraging technology to create new, powerful and efficient processes that
result in increased effectiveness and ease-of-use for today’s consumer.
Source: SymphonyIRI New Product Profiler™, New Products that completed their first year in calendar year 2011
New Product Pacesetters: An Eye into the Future of CPG
22
© Copyright 2012 SymphonyIRI Group, Inc. All rights reserved.
Non-Foods: Rising Stars
Home care and health care, too, are
seeing a rise in performance and
pampering thanks to ongoing technological
advances.
Allegra is lining up to be the latest in a long
line of Rx-to-OTC switches to make a
sizable splash in the CPG world, offering
allergy sufferers non-drowsy 24-hour relief
of indoor and outdoor allergy symptoms.
Indulgence is now available in the laundry
room with Downy UNSTOPABLES, an in-
wash scent booster that keeps fabrics
smelling ―wow‖ right up to the next wash,
for the freshness you crave.
And, for an at-home spa experience, you
can have lavish luxuriously scented body
washes, lotions and massaging bars at half
the price of bath and body shops with the
Olay Body Collections.
Pet‘s too, are enjoying a bit of the
―professional‖ in their own homes. For
example, Kibbles ‗n Bits Bistro Meals, as
the name implies, are bistro-inspired. The
line offers complete balanced nutrition with
oven-roasted beef, spring vegetable and
baked apple flavors. And, for ‖pet parents‖
seeking gourmet home-style options, Milo‘s
Kitchen is a line of treats made from 100%
real jerky, sausage slices and meatballs.
The crystal ball of the future,
SymphonyIRI‘s non-foods Rising Stars,
point to a growing presence of
professional-level performance without the
hefty price tag.
From the top of your head to the tips of
your toes, beauty and personal care
products bring luxury and indulgence into
the home and into financial reach of a
broad range of shoppers.
Clairol Nice ‗N Easy Color Blend Foam and
John Frieda Precision Foam Colour bring
beautiful results using foam technology to
make at-home hair coloring easier and less
messy.
2011 New Product Pacesetters Rising Stars
Projected Top 10 Non-Food Brands
(Alphabetical Order)
Allegra
Cold/Allergy/Sinus Tablets
John Frieda Precision Foam Colour
Hair Coloring
Source: SymphonyIRI New Product Profiler™
Clairol Nice ‘N Easy Color Blend Foam
Hair Coloring
Kibbles ‘n Bits Bistro Meals
Dog Food
Colgate Optic White
Toothpaste, Toothbrush/Dental Accessories
Milo’s Kitchen
Dog Food
Downy UNSTOPABLES
Laundry Care
Olay Body Collections
Soap, Women‘s Fragrances, Hand & Body Lotion
HUGGIES Little Movers Slip-On
Diapers
Sally Hansen Crackle Overcoat
Nail Cosmetics
The Rising Stars of the CPG world harness technology in a way that brings luxury to consumers across
non-foods aisles.
New Product Pacesetters: An Eye into the Future of CPG
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© Copyright 2012 SymphonyIRI Group, Inc. All rights reserved.
The power being harnessed by today‘s
most successful new launches is making
everyday tasks easier and/or more
enjoyable, it is bringing better results and,
in many instances, consumers are learning
that by up-spending on CPG products they
are actually saving money versus paying
for outside professional services.
Supported by advancing technology, new
ingredients, and growing consumer
demand, power-packed CPG products will
continue to enjoy a strong following in the
coming months and years.
Nurtured by Nature
Some of the ingredients and processes
built into today‘s most successful non-
foods launches are natural ingredients:
vitamins that nourish, plants that engage
the senses, antioxidants that ward off
ailments, etc. Nature truly is a powerful
source for CPG innovation. It will continue
to be a go-to source for manufacturers
across many categories—food and
beverage and non-foods alike—in the
years ahead.
Non-Foods: Trends to Watch
Innovation plays a defining role in the
future of the CPG industry. Detailed
throughout this report, manufacturers are
looking far and wide for new ingredients,
technologies and ideas that will help to
raise the bar on tomorrow‘s non-foods
products. In the next several years,
innovation in the non-foods arena will be
influenced by a number of trends, some of
which are evidenced on the food and
beverage aisles, and others that are
unique to non-foods.
As such, it is logical that manufacturing
processes that ―give back‖ to Mother
Nature will continue to be an important
driver of new product success for non-
foods manufacturers.
Sustainability is a trend that was discussed
earlier in this report, as an important trend
across food and beverage innovation. It is
certainly equally as important for non-foods
manufacturers. SymphonyIRI will
continue to monitor and report on
sustainability trends in the months to come. Power in Performance
Highlighted in SymphonyIRI‘s 2010 New
Product Pacesetters analyses, ―going pro‖
is a trend about professional-quality results
without the professional price tag. It is a
trend evidenced again among 2011‘s New
Product Pacesetters across a number of
non-foods categories, including cosmetics,
skin care, cold/allergy/sinus, and oral care.
Today, a variation on ―going pro‖ is
unfolding in the food and beverage arena,
where CPG manufacturers are bringing
gourmet and restaurant quality food into
the homes and into budgetary reach of
many consumers.
Sustainability
New Product Pacesetters: An Eye into the Future of CPG
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© Copyright 2012 SymphonyIRI Group, Inc. All rights reserved.
Convenience stores play a vital role in
providing consumers quick and easy
access to CPG solutions. For that reason,
the ranks of the top-selling new brands
within the convenience channel frequently
tout a variety of indulgent, often immediate-
consumption, products. In 2011, this was
certainly the case.
Mentioned earlier in this report, 55% of
consumers are eating out less frequently
today versus before the start of the
economic downturn. Still, the United
States is very much a ―need it now‖ culture.
As such, it is no surprise that many of the
convenience channel‘s top-selling new
brands are quick and easy-consumption
food and beverage products.
Four of the top 10 new launches in 2011
within the convenience channel were
beverage products. Two of these
beverages are positioned as ―recovery‖
products—products that provide what you
need, when you need it.
High-selling Gatorade Recover 03, for
instance, provides protein that helps
muscles recover after a workout or
competition. Meanwhile, Rockstar
Recovery is an herbal blend combined with
B-vitamins, caffeine and electrolytes in a
smooth, powerful easy-to-drink beverage.
The other two beverages at the top of the
convenience store top new products list
are making a splash with digitally-infused
1. Mountain Dew DEWmocracy 2
2. Rockstar Recovery
3. Peace Tea
4. Marlboro Snus
5. Wrigley‘s 5 React
6. SNICKERS Peanut Butter Squared
7. MUNCHIES Crackers
8. Wrigley‘s Extra Dessert Delights
9. DORITOS Burn Notice
10. Gatorade Recover 03
Carbonated Beverage
Energy Drinks
Tea/Coffee Ready-to-Drink
Smokeless Tobacco
Gum
Chocolate Candy
Crackers
Gum
Salty Snacks
Sports Drinks $20.6
$21.2
$21.4
$28.6
$29.8
$32.4
$35.7
$41.9
$60.3
$85.3
Convenience Stores: Top 10 Pacesetters
2011 New Product Pacesetters: Top 10 Convenience Store Brands
Year-One Dollar Sales ($ Mil) Across Food, Drug and Mass
(Excluding Walmart)
Source: SymphonyIRI New Product Profiler™, New Products that completed their first year in calendar year 2011
The ranks of the best-selling launches within the convenience store
arena reflect the power of easy-access indulgence in products well-
suited for immediate consumption.
indulgence in chocolate, too. If you like
peanut butter and chocolate, you‘ll love
Mars‘ new product: SNICKERS Peanut
Butter Squared.
Convenience stores are a destination
channel for spontaneous and often
indulgent purchases. As such, new
products within this channel are measured
against a different bar versus that used in
other CPG channels. Product packaging,
positioning and messaging must carefully
align with the special nature of this
important CPG channel.
grassroots marketing. Marketers of both of
these products are encouraging
consumers to become part of the product
development and marketing process by
voting on product flavors and packaging,
and by actively sharing their experiences
with other avid followers.
Mars boasts three brands amidst the top
10 launches within the c-store channel.
Two of those products, Wrigley‘s 5 React
and Wrigley‘s Extra Dessert Delights, offer
experiential gum chewing that is sugar-
free. Mars successfully notched-up
New Product Pacesetters: An Eye into the Future of CPG
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© Copyright 2012 SymphonyIRI Group, Inc. All rights reserved.
Conclusions: CPG Manufacturers
New Product Planning
Continually track market and consumer trends across and outside of the
CPG industry to identify opportunities to develop products that meet
consumers‘ existing and emerging needs/wants
Leverage shopper marketing to achieve a deep understanding of unmet
and emerging needs across niche and high-growth consumer segments
Learn from the leaders: Examine the foundation that makes strong
leaders in the food and beverage and non-food sectors
Leverage detailed market assessments and modeling to set realistic and
achievable forecasts for new product launches
Distribution and Merchandising Strategies
Ensure distribution strategy closely aligns with the new product target
consumer and optimal store mix
Integrate new media into traditional marketing efforts to create excitement
and buzz and early often throughout the decision and purchase process
Build trial and repeat by co-merchandising products with high purchase
indices within key and target consumer segments
Quantify the optimal media mix and distribution points necessary to
achieve Pacesetter status across your portfolio of new launches
Product Launch and After
Measure and monitor actual versus projected sales growth in aggregate,
across consumer segments and by store
Provide ongoing promotional support beyond launch and year-one to
encourage continued momentum into and throughout year two
Ensure metrics provide an intimate understanding of attitudinal feedback
as well as sales tracking and benchmarking
Benchmark and track competitive launches to stay in tune with emerging
opportunities and threats
Manufacturers seeking to benefit from the power of innovation as they develop new
products that bring fun, excitement and performance to daily tasks should consider the
following action items:
New Product Pacesetters: An Eye into the Future of CPG
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© Copyright 2012 SymphonyIRI Group, Inc. All rights reserved.
New Product Selection
Continually track market and consumer trends across and outside of the
CPG industry to identify opportunities to bring to market products that
meet consumers‘ existing and emerging needs/wants
Leverage shopper marketing to evaluate new products against the
needs/wants of key shopper segments and trip missions; focus support
heavily against the best-aligned opportunities
Be on the lookout for new sourcing opportunities that provide true
innovation, including niche products that create true retail differentiation
Learn from the leaders: Examine the foundation that makes strong
leaders in the food and beverage and non-food sectors
In-Store Marketing and Merchandising
Collaborate with manufacturer partners to ensure optimal assortment at
the store level; leverage localized strategies, as appropriate
Build trial and repeat by cross-merchandising or co-merchandising
products that are highly relevant to key and target shopper segments
At the market level, leverage consumer-centric marketing platforms (e.g.
restaurant in the home, professional performance at home) that reflect
core needs and wants of key shopper segments
Benchmarking and Tracking
Benchmark and frequently monitor projected sales across target shopper
segments at the store level
Ensure metrics provide an intimate understanding of attitudinal feedback
as well as sales tracking and benchmarking
Measure brand impact on total category sales
Conclusions: CPG Retailers
New Product Pacesetters: An Eye into the Future of CPG
Retailers seeking to benefit from the power of innovation as they develop new products that
bring fun, excitement and performance to daily tasks should consider the following action
items:
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© Copyright 2012 SymphonyIRI Group, Inc. All rights reserved.
Contact your SymphonyIRI client service representative regarding custom analyses leveraging the
following resources, or to get more information on these and other new product support products and
services available from SymphonyIRI:
Resources
Recognized as the industry gold standard for new product testing,
this patented, in-market testing service not only determines if a
new product and its launch strategy are on target, but also yields
valuable consumer insights to maximize success.
BehaviorScan® New Product
Testing
AttitudeLink™ Trier- Repeater/
Non-Repeater Surveys
This survey-based service is designed to provide an
understanding of how consumer perceptions of a new product
differ among known trier repeaters versus trier non-repeaters.
This model provides accurate year-one and year-two forecasts
using initial in-market results, providing performance insights and
tools that enable informed decisions about alternative marketing
strategies.
IntroCast™ Launch Forecasting
SymphonyIRI‘s launch management service delivers an accurate
year-one sales forecast based on as little as eight weeks of data
and provides alerts as to whether or not the new brand is on track
to meet its goals early in the launch process.
Launch Commander™
New Product Profiler is an interactive tool which draws upon a
new product database to help end users analyze critical success
factors in the strongest new product introductions since January
2002, plan product launches, and set realistic goals for success.
New Product Profiler™
New Product Pacesetters: An Eye into the Future of CPG
28
© Copyright 2012 SymphonyIRI Group, Inc. All rights reserved.
FOR MORE INFORMATION
Please contact Susan Viamari at
with questions or comments about this
report.
Corporate Headquarters:
150 North Clinton Street
Chicago, IL 60661
Telephone: +1 312 726 1221
www.SymphonyIRI.com
About SymphonyIRI Group
SymphonyIRI Group, formerly named
Information Resources, Inc. (―IRI‖), is
the global leader in innovative solutions
and services for driving revenue and
profit growth in CPG, retail and
healthcare companies. SymphonyIRI
offers two families of solutions: Core IRI
solutions for market measurement and
Symphony Advantage solutions for
enabling new growth opportunities in
marketing, sales, shopper marketing
and category management.
SymphonyIRI solutions uniquely
combine content, analytics and
technology to deliver maximum impact.
SymphonyIRI helps companies create,
plan and execute forward-looking,
shopper-centric strategies across every
level of the organization. For more
information, visit
www.SymphonyIRI.com.
New Product Pacesetters: An Eye into the Future of CPG