Presentation1az9194.vo.msecnd.net/pdfs/110902/3111.pdf · 2011-10-26 · 10/26/2011 4 © CPPS 2010 | Proprietary Information | All rights reserved | Do not copy, reproduce or distribute

10/26/2011

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Presenters:

Randy Spivey, CEO, CPPS

Roger Aldrich, Director of Training, CPPSDave Benson, Director of Global Security, CPPS

© CPPS 2010 | Proprietary Information | All rights reserved | Do not copy, reproduce or distribute

CPPS Mission

Partnering with Corporations and Organizations

to help keep their people safe in the workplace and

while traveling abroad

www.CPPSsite.com


Overview

• Current Trends

• How Organizations are Responding

www.CPPSsite.com

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Let’s do a Survey


Trend Number 1: Workplace Homicides in US are Decreasing Slightly

� Department of Justice and Department of Labor

Statistics

� Workplace Homicides:

• 2004: 559

• 2008: 526

• 2009: 521

• 2010: 510

www.CPPSsite.com


Trend Number 2: Global Instability

� Wave of Violence

� Economic and Political Instability

� Moscow Airport Bombing

� Unrest in the Middle East

� Norway Shooting

� Most Dangerous Place in the World0

• Mexico0

www.CPPSsite.com

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Trend Number 3: Piracy and Kidnapping are Increasing Around the World

� Reported Incidents of Piracy

• 2008: 293

• 2011 to date: 330 reported

• Locations:

� Somalia/Kenya

� Atlantic Coast of Africa

� Pacific (Indonesia, Malaysia, Philippines)

� Kidnapping

www.CPPSsite.com


Trend Number 4: Big Brother is Watching

� OSHA Instruction

• 52 Pages

� Sep 8, 2011

� Guidance and Instruction for Conducting

Workplace Violence Incident Inspections


Organizational Response Number 1–Training the Individual

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Organizational Responses – Training The Individual


Extreme Danger Gap

Immediate Responders

Bridge the Gap

Empowering the Individual“When seconds count, First Responders are minutes away.”


Active Shooter Survival…Enhanced if you:

• Figure Out

• Get Out

• Call Out

• Hide Out

• Keep Out

• Help Out

• Take Out

www.CPPSsite.com

10/26/2011

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Crisis Incident Trained Untrained

Moments to Hours • Startle

• Anxiety

• Recall

• Planning Responses

• Proactive Behavior

• Startle & Fear

• Panic

• Disbelief

• Denial

• Helplessness

Days to Weeks • Frustration

• Ability to Bounce Back

• Control of Emotions

• Regret

• Realistic Goals

• Anger

• Hopelessness

• Profound sense of loss

• Resentment

• Unrealistic expectations

Weeks to Months • Perseverance

• Efficacy

• Realistic Optimism

• Resignation

• Futility

• Depression

After the Event

Ultimate Personal Result

Ultimate Organization Result

• Unscathed - Swift Recovery

• Minimized Damage

• Lucky - Distressed - Shattered

• Exposed Vulnerability

Training the Individual


Dangers of Untrained Individuals“No Plan Leads to the Wrong Plan”

� Independent, proactive measures can be dangerous

� Risky self protection vs. team approach

� Doubtful effectiveness in future

� Moral obligation not met by organization


Benefits of Training –Normalized behavior in stressful situations

� Plan in place

� Persistence in the face of adversity

� Protection of self and others

� Proactive stance

� Post situation recovery

� Moral obligation met by organization

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Organizational Response Number 2 –Managing Liability and Filling the Gaps


Managing LiabilityNew Challenges... Foreseeable Risk

� High Consequence, Low Probability Events…

A special class of events often overlooked

⟩ Confusing the unfamiliar with the impossible

⟩ Planning for such events prepares an organization for

any new type of unforeseen crisis

� Unseen, unintended consequences very difficult

to evaluate

⟩ Can exceed insurance cover

⟩ Impact can be 100x – 200x than visible,

significant issues*

* Courtesy of Preventa, Quebec, CA


Managing LiabilityPerspective, Virginia Tech

� The Aftermath – Measurable Cost

⟩ $40M $40M $40M $40M – Wrongful Death Lawsuits

(Pryde, Peterson | Flichum, Heidbreder [Pending])

⟩ $11M $11M $11M $11M – Wrongful Death Settlement – 2008 for

24 of 32 victim’s families

⟩ $43M $43M $43M $43M Gross Negligence Lawsuits

(Brown, Flynn, Arbuckle – Pending)

⟩ $10M $10M $10M $10M Immediate Security Enhancements

⟩ $3.4M $3.4M $3.4M $3.4M – Bodily Injury caused by State’s Negligence

⟩ $98M – Possible Federal Sanctions from Higher Ed

⟩ ~$5M - $10M – Hokie Spirit Memorial Fund

� Image & Reputation – Immeasurable

⟩ 100x – 200x visible impact


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Best Practices…Workplace Violence

Prevention


Reach

Depth


Best Practices…Travel Safety


Reach

Depth


Recoverers vs Non-RecoverersImpact of incident on shareholder value over time.

(Source: Knight & Pretty, Oxford Executive Research Briefings)

CAR=Cumulative Abnormal Returns

“Dby the fiftieth trading day, the average cumulative impact on shareholder value for the

recoverers was 5% plusD [The non-recoverers] suffered a net negative cumulative

impact of almost 15% up to one year after the catastrophe.”

15% LOSS15% LOSS15% LOSS15% LOSS

7% GAIN7% GAIN7% GAIN7% GAIN

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A Recent Case Study in Extreme Workplace Violence

� Panama City, Florida School Board Meeting

� Dec 14, 2010

� Clay Allen Duke


Contact Information

� Email:

• [email protected]




Documents

Presentation1az9194.vo.msecnd.net/pdfs/110902/3111.pdf · 2011-10-26 · 10/26/2011 4 © CPPS 2010 | Proprietary Information | All rights reserved | Do not copy, reproduce or distribute