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2010 UBO/UBU Conference
Health Budgets & Financial Policy Briefing: How ICD-10 Will Affect
Billing
Date: 25 March 2010
Time: 0900 – 0950
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2010 UBO/UBU ConferenceTurning Knowledge Into Action
©2010 AHIMA Used by permission
Objectives
Provide a background for the ICD-9-CM conversion and associated HIPAA-related activities
Provide a reference for the technical changes in the classification system – impact on systems
Define the impact on the organization, claims processing, and reimbursement
Look at steps toward conversion/implementation Provide resources
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ABCs of ICD-10-CM/PCS – Definitions
AHIMA – American Health Information Management Association
ARRA – American Recovery and Reinvestment Act HITEC/ Title XIII
ASC X12 or X12 – Accredited Standards Committee X12 CM – Clinical Modification CMS – Centers for Medicare and Medicaid Services
(preceded by HCFA) HCFA – Health Care Financing Administration ICD – International Classification of Diseases NCPDP – National Council for Prescription Drug Programs PCS – Procedural Coding System WHO – World Health Organization
2010 UBO/UBU ConferenceTurning Knowledge Into Action
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ICD-8-CM ICD-9-CM – 1979 Prospective Payment – 1982-1983 ICD-9 ICD-10 – WHO 1990s U.S. Change – or lack thereof U.S. Readiness HIPAA and HIPAA transactions Hearings – studies – hearing 2008 Proposed Rules 2009 Final Rules Today
ABCs of ICD-10-CM/PCS – History
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Code Sets – ICD-9-CM
ICD-9-CM diagnosis coding system– U.S. clinical modification of WHO’s ICD-9– ICD-9-CM diagnosis codes are used by all providers– Maintained by National Center for Health Statistics
ICD-9-CM procedure coding system – Developed by HCFA (now CMS)– ICD-9-CM procedure codes are used by hospitals for
inpatient reporting– Maintained by CMS
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Code Sets – ICD-10-CM & ICD-10-PCS
ICD-10 – Diagnosis coding system developed by WHO as a
replacement for ICD-9 – Implemented for mortality coding in the U.S. in 1999
ICD-10-CM– U.S. clinical modification of the WHO’s ICD-10– Diagnosis coding system (no procedure codes)
ICD-10-PCS– Developed by CMS to replace the ICD-9-CM
procedure coding system
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New Federal Regulations
Final Federal Regulations – January 16, 2009– Health Insurance Reform; Modifications to the Health
Insurance Portability and Accountability Act (HIPAA) – Transactions
HIPAA Administrative Simplification; Modifications to Medical Data Code Set Standards to Adopt ICD-10-CM and ICD-10-PCS
Effective – March 17, 2009
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New Federal Regulations
Transactions Upgrades– All HIPAA Entities– All ASC X12 and NCPDP HIPAA transactions
Code Sets Adoption ICD-9-CM diagnosis codes to ICD-10-CM All healthcare settings ICD-9-CM procedure codes to ICD-10-PCS All hospital inpatient services All other sites continue to use CPT® and HCPCS codes
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Regulations – Compliance
Transactions Upgrades– Compliance by January 1, 2012
Except for Medicaid Rx Subrogation (1/1/13)Suggested testing by January 1, 2011
Code Sets Adoption Compliance by October 1, 2013
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HIPAA Modification – Transactions
Transactions include: – X12 837 – Claims (dental, professional, institutional
(DPI))– X12 837/D.0 – Retail Pharmacy (supplies and
professional services)– X12 837 – Coordination of Benefits (DPI)– X12 270/271 – Eligibility for a Health Plan (DPI)– X12 276/277 – Healthcare Claim Status (DPI)– X12 834 – Enrollment and Disenrollment (HP)– X12 835 – Healthcare Payment and Remit – X12 278 – Referral Certification & Authorization– NCPDP D.0 – Various Pharmacy
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HIPAA Modification – Transactions
X12/NCPDP upgrades impact claims software: – Facilitate description of diagnosis and procedure
codes (number?)– Greatly improve eligibility transactions– Facilitate “Present on Admission”– Facilitate other Medicare/plan changes
Estimate over 800 changes (updates from over six years of use)
HIPAA testing will be a key to ICD-10-CM/PCS implementation
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Changes: ICD-10-CM Structure
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ICD-9-CM
3-5 characters First character is numeric
or alpha Characters 2-5 are
numeric Always at least 3
characters Use of decimal after 3
characters
ICD-10-CM
3-7 characters Character 1 is alpha All letters except U Characters 2-7 are alpha
or numeric Always at least 3
characters Use of decimal after 3
characters
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ICD-9-CM Structured Format
XX .XX XX XX XX55EE 1 4 0 0.VV
Category Etiology, anatomic site, manifestation
4
Numeric or Alpha (E or V) Numeric
3 – 5 Characters
Changes – Classifications
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XX XX XX XX
Category
.Etiology, anatomic
site, severity
Added code extensions (7th character) for obstetrics, injuries, and external causes of injury
XX XX XXAAMMS 3 2 0. 1 0 A
Additional Characters
Alpha (Except U)
2 - 7 Numeric or Alpha
3 – 7 Characters14
ICD-10-CM Structured Format
Changes – Classifications
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Alphanumeric (alpha characters are not case-sensitive)– Addition of a 6th character– Added 7th character for obstetrics, injuries, and external
causes of injury– Addition of dummy place holder (“x”)
Certain diseases have been reclassified to reflect current medical knowledge
Specificity and detail have been significantly expanded– Non-specific codes are still available when detailed
documentation is unavailable
How Does ICD-10 Differ From ICD-9-CM
3/4 15
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Classification Changes
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ICD-9-CM 707.05 Pressure ulcer
buttock 707.22 Pressure ulcer stage
II 707.24 Pressure ulcer stage
IV
ICD-10-CM L89.111 Decubitus ulcer of
right buttock limited to breakdown of the skin
L89.124 Decubitus ulcer of left buttock with necrosis of bone
OR L89.121 Decubitus ulcer of
left buttock limited to breakdown of the skin
L89.114 Decubitus ulcer of right buttock with necrosis of bone
ICD-9-CM v ICD-10-CM Sample Codes
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ICD-9-CM Mechanical Complication of Other Vascular Device, Implant and Graft: one code (996.1)
Type Device Episode of Care
Breakdown Graft, Aorta Initial encounter
Leakage Graft, Carotid artery Subsequent encounter
Displacement Graft, Femoral artery Sequela (late effect of injury)
Other (e.g., Obstruction) Dialysis catheter
Arteriovenous fistula
Arteriovenous shunt
Counterpulsation balloon
Infusion catheter
Umbrella device
ICD-10-CM Mechanical Complication of Other Vascular Grafts : 156 codes
Changes – Classifications
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Changes: ICD-10-PCS – Structure
ICD-9-CM has 3-4 characters
All characters are numeric
All codes have at least 3 characters
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ICD-9-CM ICD-10-PCS
ICD-10-PCS has 7 characters
Each can be either alpha or numeric
Numbers 0-9; letters A-H, J-N, P-Z
Alpha characters are not case-sensitive
Each code must have 7 characters
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ICD-9-CM
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ICD-10-PCS
.XX XX XX XX1 2 4 3
XX XX XX XXXX XX XX33 EE 00 44FF 88 0011 00 HH ZZ00 77 330 D B X5 8 Z
ICD-10-PCS – Structured Format
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11 22 33 44 55 66 77
Body System
Section Root Operation
Body Part
Approach
Device
Qualifier
Characters (Medical/Surgery)
ICD-10-PCS – Structured Format
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ICD-9-CM Suture of Artery: One code 39.31
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Approach Body Part0-Open Abdominal Aorta
3-Percutaneous Common Carotid Artery
4-Percutaneous Endoscopic Radial Artery
…
…
…
…
…
61 Different Arteries
ICD-10-PCS Repair of Artery: 183 codes
Changes
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ICD-9-CM Suture of Artery: one code (39.31), MS-DRGs 252-254 (MDC 5)
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Approach Body Part0-Open Abdominal Aorta
3-Percutaneous Common Carotid Artery
4-Percutaneous Endoscopic Radial Artery
…
…
…
…
…
61 Different Arteries
ICD-10-PCS Repair of Artery: 183 codes, MS-DRGs 252-254, 237-238 (MDC 5)
Changes
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Implications of the Transition
Presents both opportunities and challenges Scope and complexity are significant Coded data are more widely used than when the U.S.
last transitioned – to ICD-9-CM Restrictions in the HIPAA transactions have hampered
achievement of simplification Transition will permit more:
– Benefits to standard EHR transitions – Use of EDI transactions– Sophisticated computer-assisted coding technologies
that will revolutionize the coding process***
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Implications of the Transition
Coding Freeze – One or two years before compliance date– Freeze addition of any new codes except for
emergency – Could be as early as FY 2012 – Could be lifted October 2014 (April?)– Announcement in FY 2011 Medicare IP PPS NPRM?
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Implications of the Transition – Who?
Providers– Hospitals– Physicians– Outpatient facilities– Post-acute providers (home health agencies, skilled
nursing facilities, etc.) Health Plans or Payers
– Third party administrators – Employers
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Implications of the Transition – Who?
Others – Laboratories– Free standing ancillaries – Researchers – Public health agencies et al.– Data collection agencies/organizations (registries) – Vendors – Clearinghouses– Business associates and partners
Patients
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Implications of the Transition – Hospitals
Required to use ICD-10-CM and ICD-10-PCS Impacted by the most system changes Advantage in added detail:
– to identify severity and other “quality” factors– meet new POA and “never event” requirements – reduced billing paperwork
Data trending challenges:– maintenance of crosswalks among coding systems for
longitudinal data uses– potential for faculty decisions due to distorted inaccurate,
or misinterpreted data Will NOT experience an immediate change to CMS
payment system
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Implications of the Transition
Other Healthcare Providers
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Non-inpatient facilities including physician offices will only use ICD-10-CM, NOT ICD-10-PCS
CPT® will continue to be used by Part B providers to describe procedures
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General equivalence maps (GEMs) between ICD-9-CM and ICD-10-CM/PCS have been developed
ICD-9-CM ICD-10-PCS via CMS Web site
ICD-9-CM ICD-10-CM via CMS /NCHS Web sites
GEMs Maps
GEMs Maps
= GEMs Crosswalks
Mapping Between Old and New Systems
Implications
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Mapping Between Old and New Systems
½
Implications
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Reimbursement map added to CMS Web site:– Intended for use by payers– Temporary mechanism– Allows claims processing by legacy systems
NOTE: Maps should not be used for coding medical records
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Why Does the U.S. Need to Implement ICD-10-CM and ICD-10-PCS?
Implication
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ICD-9-CM badly needed to be replaced– The classification system is 30 years old– The terminology and classification of some conditions are outdated and obsolete– The system is running out of space (2010?)– Unable to keep pace with advances in medical technology– Outdate codes produce inaccurate and limited data– Unable to meet current or future health data needs– Lack of international comparability– Cannot support interoperable data exchange
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Why Does the U.S. Need to Implement ICD-10-CM and ICD-10-PCS?
Implication
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HHS believes there are three key issues that necessitate the need to update:– ICD-10-CM is out of data and running out of space for new codes – ICD-10 is the international standard to report and monitor diseases and
mortality, making it important to the U.S. for reporting and surveillance– ICD codes are core elements of many HIT systems, making the
conversion to ICD-10-CM/PCS necessary for fully realize the benefits of HIT adoption
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What advantages should we see from implementation of ICD-10-CM/PCS?
Implication
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Better detail for payment and operations facilitates payment for quality and outcomes
Better detail (diagnoses and procedures or technology) to eliminate redundant and costly claims processing (9+? / 6+?)
Better detail to utilize standard electronic health records and population health reporting including facility comparisons
More efficiencies in administrative activities including claims, coding, quality review, and so forth
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Implementation – Two Systems or One?
5010
ICD-10CM/PCS
01/012010
01/012011
01/012012
01/012013
10/012013
01/012014
ImplementationTesting
Implementation Testing
ARRA/HITECH
Implication
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X12/NCPDP HIPAA Transactions
– Implementation
– Testing
– Compliance ICD-10-CM/ICD-10-PCS
– Implementation
– Testing
– Compliance New Systems (RFIs & RFPs) ARRA EHR Challenges/Implementation
Implementation
Education &Training
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Implementation
Remember Resources
– Key supporters and worker bees
– Systems and other resources
– Vendors and Consultants HIPAA transactions are important
– What can be done in parallel? Other systems needs Internal v external schedules New systems Business goes on as usual (?)
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Impact of Coding System Change
Develop strategy
Communicate
Assess readiness
Inventory process and systems impact
Plan Training and Testing
Develop metrics to document improvement
Develop budget
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Impact Assessment: Develop Strategy
Implementation
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Develop organizational strategy for HIPAA and ICD-10-CM/PCS implementation:– Establish sponsors! (Who for what?)– Establish a multi-disciplinary planning team
and designate leader(s)– Develop internal timeline, including resources
required (and contacts) – Develop organization-wide implementation
plan– ARRA integration
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Impact Assessment: Communication
Implementation
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Communication management strategies – Minimize “fear of change” and fear from
rumors– Establish on-going communications with all
affected groups – Ensure external communication liaisons are
appointed and recognized
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Impact Assessment: Communication
Implementation
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Build Awareness– Orient key personnel– Basic familiarity with structure, organization,
and unique features of new systems (on-going)– Provide understanding of how the new
classifications fits into internal and external transitions including electronic health records, health information exchange, and health reform
– Provide an understanding of how your strategy fits with the environment at your institution
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Impact Assessment: Assess Readiness
Implementation
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Assess organizational readiness for electronic data interchange standards upgrades (5010 and ICD-10-CM/PCS)– Affected staff – including clinical– Information systems using 4010/4010a and
ICD-9-CM (Where in the world is ICD-9-CM?)– Documentation process and work flow– Data availability and use (How is it used now
and in the future?)– Organizational capacity
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*Encoders and ARRA
Impact Assessment: Inventory
Implementation
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Assess what processes or systems will be impacted:– HIM/Coding Systems
DRG grouperEncoding software*Abstracting systemsCompliance software
– Claims or billing systems– Other systems – Future systems (on order/considered)
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Reporting• Provider profiling• Quality
measurement• Utilization
management• Disease
management registries
• Other registries• State reporting
systems
• Fraud management• Aggregate data
reporting• Clinical systems• Patient assessment
data sets (e.g., MDS, PAI, OASIS)
• Managed care reporting system (HEDIS)
Support Systems•Case mix systems•Utilization management•Quality management•Case Management
Clinical Systems•Clinical protocols•Test ordering systems•Clinical reminder systems•Medical necessity software•Disease management systems•Decision support systems•Clinical systems•Pharmacy systems
Billing/ Financial•DRG grouper•Conversion of other payment methodologies•National and local coverage determinations•System logic and edits•Billing systems•Financial systems•Claim submission systems•Compliance checking systems
Registration•Registration and scheduling systems•Advance Beneficiary software•Performance measurement systems•Medical necessity edits
Impact Assessment: Inventory
Implementation
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Impact Assessment: Inventory
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Implementation
Determine length of time for legacy and new coding systems
Determine which reports require modification Forms redesign Budgetary implications hardware/software Vendor readiness and timelines Build flexibility for future upgrades RFIs and RFPs
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Implementation
Orient IS/IT personnel on specifications of code sets, and EDI if needed.
Perform comprehensive systems audit – Inventory databases and systems – Screens and input– Map electronic data flow to inventory all reports
containing ICD-9-CM – Detailed analysis of system changes needed
Determine testing (How?) that will be needed– Vendors– Trading partners – state coordination for HIPAA– Coding
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Impact Assessment: Inventory
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Implementation
Field size expansion Alphanumeric
composition Use of decimals Redefinition of code
values Longer code descriptions
Edit and logic changes Modification of table
structures Expansion of flat files
containing diagnosis codes
Systems interfaces
Determine required software changes
Impact Assessment: Inventory
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Impact Assessment: Plan Training
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Implementation
Assess educational needs and develop budget– Who will need early education for implementation
and training tasks?– Who will need education?– What type and level of education will they need?– How will the education be delivered? Timing of
education for what groups?– Education for HIM and Coding– Vendor product education
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Impact Assessment: Plan Training Specifics
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Implementation
Multiple categories of users of coded data will require varying levels of training
Different categories of coders will require varying levels of training
– Coders working in settings that will not be using ICD-10-PCS will only require ICD-10-CM training
– Training for physician practice coders working in a medical specialty area can be focused on particular code categories
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Other HIM Clinicians Senior management Information systems Quality management Utilization management Accounting Business Office Auditors and consultants Patient access and registration Clinical department managers
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Ancillary departments Data analysts Researchers Epidemiologists Software vendors Performance improvement Compliance Data quality management Data security Data analysts
Impact Assessment: Plan Training – Who Else?
Implementation
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Impact Assessment: Plan Testing – With Whom?
What types of testing will be needed? When?
– What coordination with vendors – schedules– What can be coordinated state-wide with
Health plans and payers Existing trading partners New trading partners
What internal testing of systems and education
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Implementation
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Impact Assessment: Documentation Improvement
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Implementation
Conduct gap analysis of coding and documentation practices – Assess adequacy of staff knowledge
Measure coding professional’s baseline knowledge of anatomy, physiology, pharmacology, and medical terminology
Identify areas of weakness and provide education if necessary
– Assess adequacy of medical record documentation to support level of detail in new coding systems – improve as needed
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Impact Assessment: Develop Budget
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Implementation
Departmental budgets responsible for costs– Systems, hardware, software, education
Increased staffing?– Impact on productivity and accuracy
Short-term (learning curve) and long term CAC technology and advances in mapping from clinical terminologies that will improve productivity and accuracy
Consulting Services – Backlogs– Monitoring coding accuracy– Other
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Expectations: “Lessons Learned” from Other Countries
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Implementation
Begin now – Don’t wait! Importance of planning and preparation Six-month learning curve for coding Vendor readiness is extremely important – HITECH?
(the standards are not new) Communication is critical Targeted significant ICD-9/ICD-10 comparability issues
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Expectations: Bottom Line on Preparation (Goals)
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Implementation
Maintain coding productivity Maintain coding accuracy Reduce claims rejections and denials Maintain account receivables Proper claims payment Reduce risk of compliance issues Decisions based on improved data
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Expectations: ICD-10-CM and ICD-10-PCS in 2013
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Implementation
Compliance deadlines were set per public comments
CMS and Congress are moving with the expectation that compliance deadlines must be met – no extensions even with HITECH
Testing will go only as good as the partners prepare for it – alliances are needed
Initial payments may not reflect new codes Codes will be “frozen” for some period of time Success will depend on starting now!
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Resources
National Center for Health Statistics – CDC ICD-10-CMwww.cdc.gov/nchs/about/otheract/icd9/icd10cm.htm
Centers for Medicare and Medicaid Services ICD-10-PCSwww.cms.hhs.gov/ICD10
ICD-10 and HIPAA Federal Register Noticeswww.access.gpo.gov/su_docs/fedreg/a080822c.html
CMS HIPAA Web sitewww.cms.hhs.gov/HIPAA GenInfo
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Resources
AHIMA ICD-Ten Web pagewww.ahima.org/icd10
Analysis of Final Rule for the Adoption of the ICD-10-CM and ICD-10 PCS Code Sets www.ahima.org/dc (under analysis)
Analysis of the Final Rule Modifications to the HIPAA Electronic Transaction Standards
www.ahima.org/dc (under analysis)