2010 Local Issuance 2010 Local Issuance Office Vital Records Office Vital Records TrainingTraining

2010 Training Topics2010 Training Topics

Death RecordsDeath Records Data PracticesData Practices Tangible InterestTangible Interest Notary Public IssuesNotary Public Issues Fraud PreventionFraud Prevention MR&CMR&C

Phone StaffPhone Staff

Julie

John

Jim

CathyYani

Shah

Primary Phone StaffPrimary Phone Staff

John, Cathy, and Yani:John, Cathy, and Yani: Answer the public phone lineAnswer the public phone line Answer the local registrar phone lineAnswer the local registrar phone line Answer the birth/death registration Answer the birth/death registration

phone linephone line Can reset passwords for local issuance Can reset passwords for local issuance

and funeral home staffand funeral home staff

State Office UpdateState Office Update

StaffingStaffing Turnaround timesTurnaround times 2010 statute change – $10 birth 2010 statute change – $10 birth

certificate surchargecertificate surcharge does does notnot apply to certificates of apply to certificates of

stillbirthstillbirth does does notnot apply to certificates of no apply to certificates of no

record foundrecord found

Vital Records ManualVital Records Manual

ResourcesResources OSR Contacts – phone, email, faxOSR Contacts – phone, email, fax External ContactsExternal Contacts WebsitesWebsites

Statutes & RulesStatutes & Rules Data PracticesData Practices Subject ReviewSubject Review

2009 Stats2009 Stats

607,509 certificates issued607,509 certificates issued 16,248 birth record corrections & 16,248 birth record corrections &

amendmentsamendments 22,038 death record corrections & 22,038 death record corrections &

amendmentsamendments 9,331 replacements (adoptions, 9,331 replacements (adoptions,

court orders, ROPs)court orders, ROPs)