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2TMD041800D0034 20.07.2020 Product manual ABB-Welcome IP ABB-Welcome App

20.07.2020 Product manual ABB-Welcome IP...Jul 20, 2020  · On the mobile phone/tablet, click to open the app, select "Setup Welcome IP" and then enter the user name, password and

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Page 1: 20.07.2020 Product manual ABB-Welcome IP...Jul 20, 2020  · On the mobile phone/tablet, click to open the app, select "Setup Welcome IP" and then enter the user name, password and

i

2TMD041800D0034 │ 20.07.2020

Product manualABB-Welcome IP

ABB-Welcome App

Page 2: 20.07.2020 Product manual ABB-Welcome IP...Jul 20, 2020  · On the mobile phone/tablet, click to open the app, select "Setup Welcome IP" and then enter the user name, password and

Inhaltsverzeichnis

Product manual 2TMD041800D0034 │2

Inhaltsv erzeichnis

1 Notes on the instruction manual ............................................................................................................ 4

2 Commissioning ..................................................................................................................................... 52.1 Registering an account on the MyBuildings portal ....................................................................... 52.2 Download APP .......................................................................................................................... 62.3 Logging into/logging out of the app ............................................................................................. 72.4 Device settings .......................................................................................................................... 9

2.4.1 Notifications and sounds ......................................................................................................... 92.4.2 Account name and license information................................................................................... 102.4.3 Firmware update .................................................................................................................. 11

2.5 Pairing the devices................................................................................................................... 132.5.1 Pairing an indoor station ....................................................................................................... 132.5.2 Pairing an IPC ...................................................................................................................... 182.5.3 Pairing a SmartAP ................................................................................................................ 23

3 Operation ........................................................................................................................................... 243.1 Door Entry System ................................................................................................................... 24

3.1.1 Call from outdoor stations ..................................................................................................... 243.1.2 Call from guard units or indoor stations .................................................................................. 253.1.3 Surveillance from outdoor stations ......................................................................................... 263.1.4 Release the lock by a password set on APP .......................................................................... 283.1.5 Release the lock by a unlock QR code set on Welcome App................................................... 323.1.6 Call a guard unit ................................................................................................................... 373.1.7 SOS ..................................................................................................................................... 38

3.2 Video control ........................................................................................................................... 393.2.1 Surveillance from cameras .................................................................................................... 39

3.3 Access control ......................................................................................................................... 403.3.1 Control cylinders ................................................................................................................... 403.3.2 Share the cylinder to a temporary user .................................................................................. 43

3.4 History ..................................................................................................................................... 463.4.1 History records of door entry devices ..................................................................................... 463.4.2 History records of VideoControl devices................................................................................. 483.4.3 History records of AccessControl devices .............................................................................. 51

3.5 Service .................................................................................................................................... 533.6 Configuring building structure ................................................................................................... 56

3.6.1 Entering configuration mode.................................................................................................. 563.6.2 Configuring a "Functional Building" project ............................................................................. 573.6.3 Configuring a "Residential Building" project ............................................................................ 693.6.4 Importing building structure via APP ...................................................................................... 76

4 Cyber security .................................................................................................................................... 794.1 Disclaimer ............................................................................................................................... 794.2 Performance and service ......................................................................................................... 794.3 Deployment guideline............................................................................................................... 804.4 Upgrading................................................................................................................................ 804.5 Backup/Restore ....................................................................................................................... 804.6 Malware prevention solution ..................................................................................................... 80

Page 3: 20.07.2020 Product manual ABB-Welcome IP...Jul 20, 2020  · On the mobile phone/tablet, click to open the app, select "Setup Welcome IP" and then enter the user name, password and

Inhaltsverzeichnis

Product manual 2TMD041800D0034 │3

Notice ........................................................................................................................................................ 81

Page 4: 20.07.2020 Product manual ABB-Welcome IP...Jul 20, 2020  · On the mobile phone/tablet, click to open the app, select "Setup Welcome IP" and then enter the user name, password and

Notes on the instruction manual

Product manual 2TMD041800D0034 │4

1 Notes on the instruction manual

Please read through this manual carefully and observe the information it contains. This willassist you in preventing injuries and damage to property, and ensure both reliable operation anda long service life for the device.

Please keep this manual in a safe place. If you pass the device on, also pass on this manualalong with it. ABB accepts no liability for any failure to observe the instructions in this manual.

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Commissioning

Product manual 2TMD041800D0034 │5

2 Commissioning

2.1 Registering an account on the MyBuildings portal

Access the link: https://mybuildings.abb.com, and click "Register". Fill in the form as required toregister an account. Then activate the user account when you receive the email sent from theMyBuildings portal.

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Commissioning

Product manual 2TMD041800D0034 │6

2.2 Download APP

Download the APP from Google Play or the Apple Store via the keyword "ABB Welcome". Theninstall the relevant APP on a mobile or tablet.

NoteThe following snapshots used in this document were taken on the IOS system.

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Commissioning

Product manual 2TMD041800D0034 │7

2.3 Logging into/logging out of the app

On the mobile phone/tablet, click to open the app, select "Setup Welcome IP" and thenenter the user name, password and alias, tick the checkboxes to accept all the terms andconditions, then click "Log in".

NoteIf an incorrect password is entered more than 3 times, no further attempts arepermitted within certain period of time.

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Commissioning

Product manual 2TMD041800D0034 │8

On the APP "Home" screen, tap "∨", followed by "Log out", "Log out".

NoteConfiguration information will be lost if the account is logged out. You need topair the devices once more when you log in again.

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Commissioning

Product manual 2TMD041800D0034 │9

2.4 Device settings

2.4.1 Notifications and sounds

On the APP "Home" screen, tap "∨", followed by "Settings", "Notifications and sounds".

No. Function

1Ringtone settingClick to select the ringtones for calls from the outdoor station/doorbell/other doors (intercom orguard unit).

2 RepeatedON = repeated ringtone within 30 s, OFF = rings only once.

3

Notification of new versionIf set to "ON", there will be a prompt for new firmware updates each time the user logs into theAPP.If set to "OFF", there will be no notifications for the next 30 days.

4

Notification of LicenseIf set to "ON", there will be a prompt for purchasing license each time the user logs into theAPP.If set to "OFF", there will be no notifications for purchasing license.

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Commissioning

Product manual 2TMD041800D0034 │10

2.4.2 Account name and license information

On the APP "Home" screen, tap "∨", followed by "Settings", "Account name and licenseinformation".

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Commissioning

Product manual 2TMD041800D0034 │11

2.4.3 Firmware update

On the APP "Home" screen of APP, tap "∨", followed by "Firmware upgrade". will bedisplayed if there is a new version for the devices.

For example, click "Global", then click to update the firmware for designated devices, orclick "Upgrade All" to update the firmware for multiple devices. Click to view details aboutnew version.

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Commissioning

Product manual 2TMD041800D0034 │12

New version promptA pop-up window will appear once a new version of the device is detected.

Click "Detail" to access the corresponding screen.

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Commissioning

Product manual 2TMD041800D0034 │13

2.5 Pairing the devices

2.5.1 Pairing an indoor station

Firstly, the mobile/tablet (APP) must connect to the internet via the router.

Master IS and the router is connected according the diagram below:

LAN+LAN IP touch

LAN+WiFi IP touch

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Commissioning

Product manual 2TMD041800D0034 │14

On the "System settings", "APP settings" screen of the indoor station, enter the MyBuildingsaccount, password and alias, then click "Log in".

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Commissioning

Product manual 2TMD041800D0034 │15

On the APP "Home" screen, tap "∨", followed by "Pair devices", "IP gateway/Touch panel".

Then tap to call up the device list, and select the alias, click "OK" to send a pairing requestto the indoor station. Please write down the token ID (e.g. 1849C4BC in this case).

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Commissioning

Product manual 2TMD041800D0034 │16

On the "System settings", "APP settings" screen of the indoor station, click "Unpaired", selectthe relevant functions in the pop-up window, and click "Pair".

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Commissioning

Product manual 2TMD041800D0034 │17

Enter the token ID and click "OK". The indoor station will display "Paired" if successful.

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Commissioning

Product manual 2TMD041800D0034 │18

2.5.2 Pairing an IPC

Two connection types1. Pairing local IPC

In this case, APP is on the same network as the IPC.

2. Pairing remote IPC

In this case, APP is on a different network from the IPC.

S m artA P (R esidential)

M aster IS

P rivate IP actuatorC A T.5/IP bus line

R outersw itch

W ifi

A P P

V illa O S

S lave IS

IP cam era

P O E

Internet

3G /4G

S m artA P (R esidential)

M aster IS

P rivate IP actuatorC A T.5/IP bus line

R outersw itch

W ifi

A P P

V illa O S

S lave IS

IP cam era

P O E

Internet

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Commissioning

Product manual 2TMD041800D0034 │19

Pairing local IPCOn the "Privilege Manager", "User" screen of IPC, click "Add" to add a user account. Please seethe details on the IPC manual.

On the APP "Home" screen, tap "∨", followed by "Pair devices", "IP camera".

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Commissioning

Product manual 2TMD041800D0034 │20

Then tap to call up the device list, and select the designated IPC, click "Unpaired", enterthe account and password created above and click "OK". "Paired" will be displayed ifsuccessful.

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Commissioning

Product manual 2TMD041800D0034 │21

Pairing remote IPCOn the "MyBuildings", "Account" screen of the IPC, enter the registered account and password,click "Login". "Login succeeded" will be displayed if successful.

On the "MyBuildings", "License info" screen of IPC, you can see license information.You can access the website: https://mybuildings.abb.com/ to subscribe to the remote service.Please see the chapter "Subscribe the remote service" for more details.

You can click "Refresh" to update the license if you have subscribed to the service.

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Commissioning

Product manual 2TMD041800D0034 │22

On the APP "Home" screen, tap "∨", followed by "Pair devices", "IP camera".

Then tap to call up the device list, and select the designated IPC, click "Unpaired" and thenclick "OK". "Paired" will be displayed if successful.

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Commissioning

Product manual 2TMD041800D0034 │23

2.5.3 Pairing a SmartAP

Please see the "Assigning APP to a user" chapter on the SmartAP Product manual for moredetails.

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Operation

Product manual 2TMD041800D0034 │24

3 Operation

3.1 Door Entry System

3.1.1 Call from outdoor stations

No. Function

1 Caller ID

2 Click this icon to take the call.

3 Click this icon to release the default lock on the calling outdoor station.

4 Click this icon to end the call.

5 Click this icon to release the secondary lock on the calling outdoor station or turn on the light(depending on the setting of the paired indoor station's program button).

6 Click to add the device to favorites (please see the "Monitoring" chapter for more details).

7 Long press the image to take a snapshot

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Operation

Product manual 2TMD041800D0034 │25

3.1.2 Call from guard units or indoor stations

No. Function

1 Caller ID

2 Click this icon to accept the call.

3 Click this icon to mute the microphone on this device.

4 Click this icon to end the call.

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Operation

Product manual 2TMD041800D0034 │26

3.1.3 Surveillance from outdoor stations

You need to add an outdoor station on the "Device settings" screen of IP gateway before thisfunction is used.

On the APP "Home" screen, tap " " to access the device list screen, then tap a designatedoutdoor station to initiate a surveillance.

No. Function

1 Caller ID

2 Click this icon to end the monitoring and communication.

3 Click this icon to release the default lock on the monitored outdoor station during monitoring.

4 Click this icon to release the secondary lock on the monitored outdoor station or turn on the lightduring monitoring (depending on the setting of the paired indoor station's program button).

5 Click this icon to initiate a communication with the outdoor station (mute by default).

6 *Click to add the device to favorites.

7 Long press the image to take a snapshot

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Operation

Product manual 2TMD041800D0034 │27

*Favorites screen

On the APP "Home" screen, tap " " to view the favorite devices.

= Internal network

= External network

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Operation

Product manual 2TMD041800D0034 │28

3.1.4 Release the lock by a password set on APP

1. Creating an unlock password

You need to pair Welcome App with an indoor station before this function is used.

On the Welcome App "Home" screen, tap "∨", followed by "Password/QR code unlockconfiguration", "New password/QR code".

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Operation

Product manual 2TMD041800D0034 │29

Follow the steps below:

[1] Select "Credential type" as "Password"[2] Enter a name, this name could not be the same to the exist name in this mobile/tablet.[3] Enter a 3~8 digits password, this password must not include continuously increasing or

decreasing numbers (e.g. 123456, 654321). Three consecutive identical numbers aresimilarly not permitted (e.g. 123444, 666888).

[4] Set validity period:■ If "Unlimited" is selected, please turn to step 5.■ If "Limited" is selected, please continue to set the start date and end date.

[5] Select lock type■ If "Default lock" or "Subsidiary lock" is selected, this lock will be released when the

password is used.■ If "All locks" is selected, both "Default lock" or "Subsidiary lock" will be released when

the password is used.[6] Enter a number to set maximum unlock times (1~999).[7] Click "Submit" to complete the settings.[8] Click "Copy" to copy the password. (Optional)

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Operation

Product manual 2TMD041800D0034 │30

2. Releasing the lock by entering a password

On the outdoor station, on the " " screen, enter the password, followed by " " torelease the lock.

Wrong passwordIf an incorrect password is entered 10 times within 5 minutes, no furtherattempts are permitted for the next 5 minutes.

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Operation

Product manual 2TMD041800D0034 │31

3. Delete the unlock password

On the Welcome App "Home" screen, tap "∨", followed by "Password/QR code unlockconfiguration".

Select items by tapping them one by one or select all items by tapping "Select all". (Theselected items will be highlighted). Then click "Delete selected", "OK".

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Operation

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3.1.5 Release the lock by a unlock QR code set on Welcome App

You need to pair Welcome App with an indoor station before this function is used.

1. Create an unlock QR code

There are 2 options to create an unlock QR code.

Option 1: Create a quick unlock QR code for the resident

On the APP "Home" screen, tap "∨", followed by "Password/QR code unlock configuration", tickthe "Quick QR code unlock function" check box.

Click "QR code unlock" to create a QR code. This QR code can be used by the resident torelease the lock and its effective time is 5 minutes.

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Operation

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Option 2: Create a normal unlock QR code for the visitor

On the APP "Home" screen, tap "∨", followed by "Password/QR code unlock configuration","New password/QR code".

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Operation

Product manual 2TMD041800D0034 │34

Follow the steps below:

[1] Select "Credential type" as "QR code"[2] Enter a name, this name could not the same to the exist name in this mobile/tablet.[3] Select lock type

■ If "Default lock" or "Subsidiary lock" is selected, this lock will be released when theunlock QR code is used.

■ If "All locks" is selected, both "Default lock" or "Subsidiary lock" will be released whenthe unlock QR code is used.

[4] Set validity period by selecting the start date and end date.[5] Enter a number to set maximum unlock times (1~999).[6] Click "Submit" to complete the settings.[7] Click "Save as image" to save the QR code to your mobile/tablet. (Optional)

[8] Click " " to share the QR code.[9] Select an App to share the QR code.

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Operation

Product manual 2TMD041800D0034 │35

2. Use the unlock QR code on the outdoor station

On the outdoor station,

[1] On the home screen, tap " ", followed by enter [#] [*] [engineering password] [#] toaccess the "Settings" screen.

[2] On the "Settings" screen, tap " System settings", " Unlock type configuration ", " QR codeunlock ", "On" to enable the QR code function.

[3] Turn back to home screen, tap " ", a QR code icon will be displayed in the lower leftcorner on the screen.

[4] Tap the QR code icon on the outdoor station, then place the QR code on your mobile infront of the camera on the outdoor station to release the lock.

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Operation

Product manual 2TMD041800D0034 │36

3. Delete the unlock QR code

On the Welcome App "Home" screen, tap "∨", followed by "Password/QR code unlockconfiguration".

Select items by tapping them one by one or select all items by tapping "Select all". (Theselected items will be highlighted). Then click "Delete selected", "OK".

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Operation

Product manual 2TMD041800D0034 │37

3.1.6 Call a guard unit

You need to pair APP with the an indoor station before this function is used. And the function"Call guard unit" also need be set to "on" on the "Local settings" of the indoor station.

On the APP "Home" screen, tap "∨", followed by "Call guard unit", select the indoor stationassociated with the guard unit to call the guard unit.

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Operation

Product manual 2TMD041800D0034 │38

3.1.7 SOS

You need to pair APP with the indoor station before this function is used.

On the APP "Home" screen, tap "∨", followed by "SOS", send the SOS to the guard unit and themanagement software associated with the indoor station paired via the APP.

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Operation

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3.2 Video control

3.2.1 Surveillance from cameras

On the APP "Home" screen, tap " " to access the device list screen, then tap a designatedIPC and then tap " "to initiate a surveillance.

Locally Remotely

No. Function

1 Device ID

2 Click this icon to add the device to favorites.

3 Display the image from the IPC.

4 Display current date and time.

5 Click this icon to initiate a video recording and save this video to the photo album.This function can be used only when the IPC is paired locally.

6 Click this icon to take a snapshot and save this picture to the photo album.

7When the IPC is paired locally, click this icon to switch display resolution between HD and SD.*When the IPC is paired remotely, click this icon to switch display resolution among threeresolutions.

8 Click "Events" to view the history records.

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Operation

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3.3 Access control

3.3.1 Control cylinders

You need to pair APP with the SmartAP before this function is used. Please see the "PairingAPP to a user" chapter on the SmartAP product manual for more details.

On the APP "Home" screen, click " " to go to "Access control" screen. Then click a cylinderto access the designated screen.

No. Description

1 Click it to turn to standard mode

2 Click it to turn to office mode screenPlease see the "Office mode" chapter on the SmartAP product manual for more details.

3 Swipe it to release the cylinder.

4 Click it to see the history data.

5 Click it to share the cylinder to a temporary user.Please see the "Share the cylinder to a temporary user" chapter for more details.

6 Click it to add this cylinder to the favorite.

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Operation

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IP cameras take a snapshot when the cylinder is releasedIf the cylinder is linked with IP cameras on the SmartAP, you can see the screen below:

Please see the "Linking cylinder with IP cameras" chapter on the SmartAP product manual formore details.

No. Description

1 The name of current IP camera

2 Current number/total numbers

3 Click it to surveil current IP camera, you can swipe the screen to turn to other IP camera.

On the "Settings" screen, the invited user follow the steps below to scan the QR code and enterthe token ID sent by the inviter.

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Operation

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Product manual 2TMD041800D0034 │43

3.3.2 Share the cylinder to a temporary user

On the cylinder screen, follow the steps below:

NoteThe tokey ID is valid within 5 minutes. You need to share the tokey ID with theinvited user quickly.It is recommended that the invited user installed APP and registered an accountin advance.

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The invited user will receive a mail, click the link to view a QR code.

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On the "Settings" screen, the invited user follow the steps below to scan the QR code and enterthe token ID sent by the inviter.

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3.4 History

3.4.1 History records of door entry devices

On the APP "Home" screen, tap "∨", followed by "Events", to access the history records.You can tap a designated record to view details.

Icon Function

Incoming call

Initiate surveillance

Missed call (red word in the meantime)

Long press the image to save the image to the photo album.

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On an IOS device, swipe the record to the left, then click " " to delete the record.

On an Android device, long press the record then click " " to delete the record.

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Operation

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3.4.2 History records of VideoControl devices

1. Alarm history overview

On the APP "Home" screen, tap "∨", followed by "Events", to access the history records.

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Operation

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2. Alarm history and video history of a designated device

It is possible to view detailed history records (including alarm records and video records) on adesignated VideoControl devices.

On the APP "Home" screen, tap " " to access the device list screen, then tap a designatedIPC, followed by "Event", " " to access the corresponding screen.

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Click " " to view today’s video records.

Click " " to view the records on the designated day.

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Operation

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3.4.3 History records of AccessControl devices

On the APP "Home" screen, tap "∨", followed by "Events", to access the history records.

On the APP "Home" screen, tap " " to access the device list screen, then tap a designatedcylinder, followed by "Event" to access the history records.

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Click " " to view the records on the designated day.

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3.5 Service

You need to subscribe to the relevant remote services before these functions are used.

Access the website: https://mybuildings.abb.com/ and log into the account.

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Operation

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Click "My Add-Ons", followed by "Learn more" to access the corresponding screen.

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Operation

Product manual 2TMD041800D0034 │55

Select the designated service and click "Subscribe" to subscribe the service.

Description of the services

Service Description

Remote Access and Notifications Used on Door Entry System

Remote Lock release Used on Access Control system

Video storage and streaming Used on Video Control system

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Operation

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3.6 Configuring building structure

3.6.1 Entering configuration mode

On the APP "Home" screen, tap "∨", followed by "Configuration mode", click "OK" to accessconfiguration mode.

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Operation

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3.6.2 Configuring a "Functional Building" project

1. Adding a project

Creating a project

On the "Projects" screen, tap , enter the project name and select "Building" and click "Add" toadd a new project.

NoteThe APP project type must be the same as the Management software buildingtype to be imported.

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Operation

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Editing the project name

Swipe the project name to the right, then click " " to edit the project name.

Deleting the project

Swipe the project name to the left, then click " " to delete the project name.

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2. Adding buildings

Adding a building

Click a project to access the corresponding screen, tap " ", enter the building name andbuilding no. to add a building.

One project can support a maximum of 999 buildings.

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Adding buildings in batch

Swipe the building name to the right, then click " ", enter the number of the buildings, click"Duplicate", change the building name and click "Duplicate".

Editing the building name

Swipe the building name to the right, then click " " to edit the building name.

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Deleting the building

Swipe the building name to the left, then click " " to delete the building.

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3. Adding floors

Adding a floor

Click a building to access the corresponding screen, tap " ", select floor type and click "Add"to add a floor or add a ground floor.

One building can support a maximum of 63 floors (including a maximum of 7 ground floors).

Adding floors in batch

Swipe the floor name to the right, then click " ", enter the number of the floors and click"Duplicate".

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Deleting the floor

Swipe the floor name to the left, then click " " to delete the floor.

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Operation

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4. Adding rooms

Adding a room

Click a floor name to access the corresponding screen, tap " ", enter the room name andclick "Add" to add a room.

One floor can support a maximum of 32 rooms.

Editing a room

Swipe the room name to the right, then click " " to edit the room name.

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Adding rooms in batch

Swipe the room name to the right, then click " ", enter the number of the rooms and click"Duplicate", change the room name and click "Duplicate".

Deleting the room

Swipe the room name to the left, then click " " to delete the room.

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5. Adding devices

Adding a device on the room screen

On the room screen, click " ", scan the QR code (default) or click "Serial number" to enterthe serial number to add the device.

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Adding a device on the building screenOn the building screen, click "Direct scan" to scan the QR code of the device to add it.

Editing the device

Swipe the device name to the right, then click " " to edit the device information.

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Deleting the device

Swipe the device name to the left, then click " " to delete the device.

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3.6.3 Configuring a "Residential Building" project

1. Adding a project

Creating a project

On the "Projects" screen, tap " ", enter the project name and select "Residential Building",then click "Add" to add a new project.

NoteThe APP project type must be the same as the Management software buildingtype to be imported.

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Editing the project

Swipe the project name to the right, then click " " to edit the project name.

Deleting the project

Swipe the project name to the left, then click " " to delete the project name.

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2. Adding floors

Adding a floor

Click the project name to access the corresponding screen, tap " ", select floor type andclick "Add" to add a floor or add a ground floor.

One apartment can support a maximum of 63 floors (including a maximum of 7 ground floors).

Deleting the floor

Swipe the floor name to the left, then click " " to delete the floor.

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3. Adding rooms

Adding a room

Click a floor name to access the corresponding screen, tap " ", enter the room name orselect the room name from the drop-down list, then click "Add" to add a room.

One apartment can support a maximum of 32 rooms.

Editing the room

Swipe the room name to the right, then click " " to edit the room name.

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Deleting the room

Swipe the floor name to the left, then click " " to delete the room.

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4. Adding devices

Adding a device on the room screen

On the room screen, click " ", scan the QR code (default) or click "Serial number" to enterthe serial number to add the device.

Adding a device on the floor screenOn the floor screen, click "Direct scan" to scan the QR code of the device to add it.

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Editing the device

Swipe the device name to the right, then click " " to edit the device information.

Deleting the device

Swipe the device name to the left, then click " " to delete the device.

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3.6.4 Importing building structure via APP

SmartAP can import building structure from APP. It is allowed to import one building or severalbuildings in batch.

Importing ruleBuilding structure will be overwritten according to the building no.

APP buildings SmartAP original buildings SmartAP final buildings

B+ A, B, C A, B+, C

B+, C+ A, B, C A, B+, C+

D, E, F A, B, C A, B, C, D, E, F

+ means building structure has been changed.

ConnectionAPP must be in the same network with the router connected to SmartAP.

S m artA PR outer

A P P

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Operation

On the SmartAP home screen, click " ", a pop-up window will appear.

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On the "Projects" screen of the APP, swipe the project name to the right, click " ", select adesignated SmartAP and enter the account and password of SmartAP, then click "Log in".

On the configuration screen of SmartAP, a pop-up window shows the importing status.

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Cyber security

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4 Cyber security

4.1 Disclaimer

This products are designed to be connected and to communicate information and data via anetwork interface, which should be connected to a secure network. It is customer‘s soleresponsibility to provide and continuously ensure a secure connection between the product andcustomer‘s network or any other network (as the case may be) and to establish and maintainappropriate measures (such as but not limited to the installation of firewalls, application ofauthentication measures, encryption of data, installation of antivirus programs, etc.) to protectthe product, the network, its system and interfaces against any kind of security breaches,unauthorized access, interference, intrusion, leakage and/or theft of data or information. ABBand its affiliates are not liable for damages and/or losses related to such security breaches,unauthorized access, interference, intrusion, leakage and/or theft of data or information.

Although ABB provides functionality testing on the products and updates that we release, youshould institute your own testing program for any product updates or other major systemupdates (to include but not limited to code changes, configuration file changes, third partysoftware updates or patches, hardware change out, etc.) to ensure that the security measuresthat you have implemented have not been compromised and system functionality in yourenvironment is as expected.

4.2 Performance and service

Port and service

Port Service Purpose

50603-50800 UDP To be used by SIP client.

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4.3 Deployment guideline

Please do not install in a public place and ensure that physical access to the devices is grantedonly to trusted personnel.

All devices need to work in safe mode by default and. all the devices on one system are to besigned by a public CA at commissioning stage; normally the management software acts as CA.It is suggested that compatible mode is only used when the device needs to communicate withprevious generation products. In this mode, data transmission between devices is notencrypted, leading to possible data leaks and the risk of attacks.

4.4 Upgrading

The device supports firmware updating via SD card. In this mode, a signature file will be used toverify the authentication and integrity of the firmware.

If Internet service is available, the device will connect to the MyBuilding server to obtain newfirmware automatically, but needs to be confirmed by the end user every time.

4.5 Backup/Restore

Some device configurations can be exported to SD card for backup purposes, and reimportedlater on to restore the configuration.

When connected to the management device, the user can backup and restore configurations onthe management device side. This feature is enabled or disabled by a local setting option.

4.6 Malware prevention solution

The device is not susceptible to malware, because custom code cannot be executed on thesystem. The only way to update the software is via firmware upgrades. Only firmware signed byABB can be accepted.

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Notice

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Notice

We reserve the right to at all times make technical changes as well as changes to the contentsof this document without prior notice.

The detailed specifications agreed to at the time of ordering apply to all orders. ABB accepts noresponsibility for possible errors or incompleteness in this document.

We reserve all rights to this document and the topics and illustrations contained therein. Thedocument and its contents, or excerpts thereof, must not be reproduced, transmitted or reusedby third parties without prior written consent by ABB.

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Contact us NoticeWe reserve the right to at all timesmake technical changes as well aschanges to the contents of thisdocument without prior notice.The detailed specifications agreedupon apply for orders. ABB acceptsno responsibility for possible errorsor incompleteness in this document.

We reserve all rights to thisdocument and the topics andillustrations contained therein. Thedocument and its contents, orextracts thereof, must not bereproduced, transmitted or reusedby third parties without priorwritten consent by ABB.

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ABB Xiamen Smart Technology Co., Ltd.No.7, Fangshan South Road, Hi-tech area, Torchpark, Xiang An District, Xiamen, ChinaTel: +86 592 295 9000Fax: +86 592 562 5072

www.abb.com

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