* YVR is the international aeronautical designation for Vancouver International Airport.

Cell Phone Rentals Cell PhoneRentals

Call 604-671-4655

JUNE 2003 • Your Airport Community Newspaper – Vancouver International Airport F R E E

• Check-Ups • Cleanings • Fillings • X-Rays • Teeth Whitening604-276-2121

• Prescriptions • Viamins • Cosmetics • Photo Finishing604-303-7033

I N T H E D O M E ST I C T E R M I N A L B U I L D I N G – L E V E L I

YVR No.1 in North AmericaChosen in Top 10 Worldwide for Fifth Straight Year

Vancouver International Airport (YVR) has beenrated as the top airport in North America by pas-sengers surveyed for the International Air

Transport Association’s (IATA) annual global sur-vey. For the fifth consecutive year, YVR has alsobeen chosen as one of the top 10 airports in theworld, the only Canadian airport to make the globaltop 10 list.

Graham Clarke, chair of the Airport Authority’s Boardof Directors, said these IATAresults were a demonstrationof YVR’s commitment to customer service.

“These results reflect the dedication of over20,000 airport employees who deliver No. 1 cus-tomer service day in and day out,” said Clarke. “AsBC’s airport, YVR’s suc-cess benefits our entire

SEE RANKED NO. 1CONTINUED ON PAGE 3

Summer Non-stop Service toAtlanta from Delta Air Lines

Delta Air Lines is offering daily non-stop service betweenVancouver International Airport and Atlanta during thesummer season – May 17 through September 30. Flight

times are ideally scheduled for Vancouver-Alaska cruiseship passengers.

Flight DL428 departs Vancouver at 1:00 p.m., arrivingin Atlanta at 8:55 p.m.

Flight DL429 departs Atlanta at 9:40 a.m., arriving inVancouver at noon.

Delta and the Delta Connection carriers operate 900flights a day with non-stop service to 180 destinations fromAtlanta’s Hartsfield International Airport, the largest sin-gle-hub operation in the world.

Take-out for Take-offYVR Launches‘Food on the Fly’

The Merchants at Vancouver InternationalAirport (YVR) are increasing mealoptions for travellers with the introduc-

tion of a new program called ‘Food on theFly’, which enables passengers to bring spe-cially packaged meals purchased from awide variety of YVR food and beverage out-lets onboard their flights.

The new program provides passengerstravelling on airlines that offer limited or noin-flight food service a choice of quick,freshly prepared meals from over 20 YVR

Jorg

enso

n Ph

oto

SEE FOOD ON THE FLYCONTINUED ON PAGE 3

CANPASS-AIR Takes Off Clearing Customs with one Look

By Faith St. John

CANPASS – Air is a federal gov-ernment initiative that uses cut-ting-edge biometric technology

and is designed to keep Canadasafe, secure and open for business.The program is jointly administered

by the Canada Customs andRevenue Agency (CCRA) andCitizenship and Immigration (CIC)and is open to citizens or permanentresidents of the United States orCanada to facilitate efficient andsecure entry into Canada for pre-approved, low-risk travellers.

CCRA and CIC thoroughly screenall applicants to ensure they have nocriminal record, or customs orimmigration infractions. Thescreening process takes about fourweeks to complete and there is anapplication fee of $50 Cdn.

SEE CANPASS, PAGE 4

Fly the Yukon’s Airline

Air North Announces New ScheduleAir North, Yukon’s airline, has begun a new

schedule, which includes increased fre-quency to Vancouver (six flights per

week) and an earlier departure fromWhitehorse for better onward connections.

The new schedule started on May 15,departing from Whitehorse at 8:15 a.m.,every day (except Saturday), arriving at10:30 a.m. in Vancouver. A return flightdeparts Vancouver at 11:30 a.m. everyday(except Saturday), arriving at 1:45 p.m. inWhitehorse.

Air North operates a Calgary/Edmontonservice on Mondays, Wednesdays andFridays, departing Whitehorse at 2:45 p.m.,arriving in Calgary at 6:15 p.m., and inEdmonton at 7:45 p.m. The northboundflight will depart Calgary at 7:00 p.m. anddepart Edmonton at 8:30 p.m., arriving inWhitehorse at 10:30 p.m.

According to Debra Ryan, director of mar-keting, Air North, this new schedule is inresponse to demand from Yukoners forincreased service to Vancouver, providingYukoners with more opportunities to use the air-line’s service when travelling to or beyond anyof the north’s gateway cities. It also will providevisitors with more opportunities to fly with theYukon’s airline when visiting the Yukon.

Air North’s Whitehorse schedule began May 15 with the arrival of their10:30 a.m. flight.

SEE AIR NORTHCONTINUED ON PAGE 4

Airport Authority employees give thethumbs up to YVR’s No. 1 rating among

airports in North America.

Share the Pride

YVR is proud to be recognized as the No. 1 airport in North America bypassengers surveyed for the International Air Transport Association’sannual global survey. For the fifth consecutive year, YVR has also beenchosen as one of the top 10 airports in the world, the only Canadian airportto make the top 10. This achievement is a tribute to all the employees,businesses and organizations that make up YVR, and one in which wecan all take great pride.

For more information about YVR and the Airport Authority, visit www.yvr.ca

Ensuring passengers and airport visitors receive the best

in customer service is fundamental to our success, and

I am proud to say that our efforts in this area continue

to draw acclaim from people around the world.

Passengers surveyed for the International Air Transport

Association’s (IATA) annual global survey — the results of

which were released in May — rated YVR the best airport

in North America. And for the fifth consecutive year, pas-

sengers chose YVR as one of the top 10 airports in the

world — the only Canadian airport to make the top 10.

The airport industry is highly competitive. Vancouver is

in a tight battle with airports right down the West Coast of

North America to attract airlines and passengers through

the YVR Gateway. We have a strategic, geographical

advantage as the major West Coast city closest to Asia;

however, to maintain and build on this advantage, we must

continue to lead the way in customer service.

The IATA ranking is an outstanding achievement for

YVR, and a tribute to the quality people and facilities we

have at this airport. It takes the efforts of everyone in the

YVR community — Airport Authority, airlines, retailers,

government agencies, taxi drivers and the rest of the

26,000 people who work here — to achieve this kind of

recognition.

It is particularly rewarding, considering the tough times

this industry is currently experiencing. We’ve all had to

find new and innovative ways to provide first-class cus-

tomer service, while implementing new security measures

and dealing with the uncertainties in our businesses.

For example, passengers are spending more time at air-

ports. They arrive up to two or three hours before their

flight departs. We’re doing what we can to ensure that the

moment they walk through the doors, they have the best

customer experience at every turn. We’ve added volunteers

to our Green Coat program, and we continue applying the

latest technology to improve the YVR experience.

We’re working closely with our business partners to

stay ahead of the curve. Our restaurant and retail services

program is a case in point. We’re constantly looking for

ways to improve the program, and these efforts have also

been lauded recently on the international stage. Airports

Council International–North America recognized YVR for

its superior concessions program in two categories:

Gateway Valet & Concierge was named the Most

Innovative Concession, while our International Terminal

Food and Beverage Program received second place in the

Best Food and Beverage Program category.

Having outside agencies review our performance and

compare us with other airports at home and abroad is noth-

ing new at YVR. It’s something we actively encourage.

Not only do we benefit from their independent reviews and

comparisons, they keep us sharp and ensure we never take

our success for granted.

J U N E 2 0 0 3 • 3

Your Airport Community NewspaperJUNE 2003 ISSUE • VOL. 10 • NO. 8

YVR SKYTALK, the official newspaper of the Vancouver International Airport, is published monthly by WestcoMarketing Ltd. for the more than 26,000 people who make up the airport community at YVR. No portion of this

publication may be reproduced in whole or part without the written permission of the publisher.

VANCOUVER OFFICE:

Suite 306 - 5400 Airport Road South

Richmond, BC V7B 1B4

Tel (604) 736-6754 • Fax: (604) 736-6750

Email: jstewart@westerndriver.com

Printed on Recycled Stock using vegetable based inksPlease recycle this product.

Publisher: Patrick StewartAssociate Publisher: Joan Stewart

Editorial Liaison: Ralph EastmanEditorial Board: John Korenic, Heather Madden-Johns,

Ralph Eastman,Ali Hounsell, Kim Abrams, Erin Sills

Contributing Writers: Arnold Klappe, Phil Melnychuk, Jim Jorgenson

Creative / Production: James MartinPhotography: Jim Jorgenson

ASSOCIATIONOF AIRPORT

PUBLICATIONS

P.O. Agreement #1676261

PRESIDENT’S CORNERBy LARRY BERG, President and Chief Executive Officer

Team Effort Contributes to International Accolades

Ranked No. 1, Continued from page 1

Food on the Fly, Continued from page 1

province, and this recognition is onein which every British Columbian cantake pride.”

Airport Authority president andCEO Larry Berg added that YVR’sreturn to the top spot in NorthAmerica is a tremendous achieve-ment for not only the airport commu-nity, but also our province.

“This is a highly competitive busi-ness and one of the keys to maintain-ing YVR’s advantage is to be a leaderin customer service,” said Berg. “AtYVR we’ve done that by providingcustomers a combination of leading-edge technology, good value for theirdollar, and plenty of the good old-fashioned human touch. The resulthas been an airport that is recognizedin BC and around the world as anindustry leader and an important eco-nomic generator.”

Since 1993, IATA has conductedthe annual Global Airport MonitorSurvey to measure airline passengeropinions of major airports in NorthAmerica, Europe, the Middle Eastand Asia Pacific. Approximately

70,000 passengers were asked to rate51 airports in a variety of service cat-egories. YVR received high marks forits shopping facilities, restaurants andeating facilities and for comfortablewaiting areas.

Vancouver International AirportAuthority is a community-based, not-for-profit company that manages andoperates Vancouver InternationalAirport. YVR is the second largestinternational passenger gateway onthe West Coast and Canada’s secondbusiest airport, with some 15 millionpassengers and 250,000 take-offs andlandings in 2002.

Top 10 Airports Worldwide• Dubai• Singapore• Hong Kong• Copenahgen, Denmark• Kuala Lumpur, Malaysia• Incheon, South Korea• Athens, Greece• Vancouver, Canada• Cincinnati, Ohio• Sydney, Australia

Source: IATA.

restaurants and concessionaires.Menu options range from sushi tosandwiches, quesadillas, wraps andlight breakfasts, and are all packagedin an easy-to-carry, transparent (forsecurity purposes), travel-friendlybag.

Prior to boarding, passengers canpurchase individual meal packagespriced from $2.99 to $10.49(Canadian dollars) at any participat-ing YVR food and beverage merchantand carry it onto the airplane.Participating vendors are predomi-nantly located on the Departures levelof the International and DomesticTerminals and are identifiable byFood on the Fly signage.

Examples of available meal pack-ages include a Chipotle ChickenQuesadilla with a Caesar salad fromLegends Restaurant for $9.59; a‘Bento Box on the Fly’ consisting ofteriyaki chicken on rice, sushi, gyozaand salad for $9.95 from HanamiJapanese Restaurant; or an egg muf-fin, peach yogurt and an orange juicefor $6.85 from Pacific Market.

For coffee lovers, Starbucks offersthree Food on the Fly menu optionsincluding a Mocha Malt Frappuccinoand an oat fudge bar for $5.34, whilePizza Hut offers a family packageconsisting of four Personal Pan Pizzasfor $15.89.

YVR started the new program

with a contest at the airport lastmonth, where the public was asked tovote for their favourite Food on theFly meal, entering them into a draw towin food and beverage gift certifi-cates and a $250 shopping spree atYVR. Entrants chose the Bento Boxfrom Hanami Japanese Restaurant as“Favourite Food on the Fly Meal”.

The Merchants at YVR compriseover 130 pre- and post-security shops,services and restaurants, offering afull range of amenities from medicaland dental services, to banking, dutyfree shopping and the world’s firstairport 7-Eleven.

Inspired by British Columbia’soutdoors and First Nations’ art, YVRis one of the world’s most architec-turally appealing and technologicallyadvanced airports.

For more information, including alisting of YVR merchants, visitwww.yvr.ca.

Simple ProcessCCRA and CIC will invite

approved applicants to theenrollment centre, which isconveniently located on theInternational Departures levelat the Vancouver InternationalAirport. At the enrollment centre,CCRA will take a photograph of theperson’s eye and iris. Everyone’s irisis like a fingerprint that is unique toeach individual. CCRA’s iris-scantechnology processes and encodes theiris pattern into a biometric record,that it then stores and uses for com-parison any time a live iris is present-ed. The technology uses ordinarycameras and lights, and is safe to use.

This biometric data allows pre-approved travellers to clear Customsand Immigration by simply lookinginto an iris-recognition kiosk thatproves their identity. They can thenenter Canada without further interac-tion with customs, unless officers ran-domly select them for inspection. Pre-screened, frequent travellers are iden-tified quickly, allowing enforcementactivities to be targeted on high-riskand unknown travellers.

“I am confident that CANPASS-Air will not only improve client ser-vice but also will enhance bordersecurity,” said Paula Bennett, immi-gration director at YVR. She encour-

ages airline staff and other airportworkers who travel frequently, toenroll and take advantage of thisstreamlined approach to PrimaryInspection. “Let our officers focustheir attention on the passengerswhom we know the least about,” con-tinues Ms. Bennett.

Brian Flagel, customs director at theairport is pleased that the CCRA andCIC are world leaders in the use of thistechnology. “The iris recognition bio-metric technology is innovative, safe,and is considered the most accurate andfastest in the world,” said Flagel. “Injust five seconds, the iris image is cap-tured with a camera without brightlights or lasers. This biotechnology isjust one more way that the federal gov-ernment is finding innovative ways tokeep Canada safe,” he added.

CCRA and CIC will soon expandCANPASS – Air throughout Canadaby opening kiosks at airports inMontreal, Ottawa, Toronto, Calgary,Edmonton, Halifax and Winnipeg.

Visit CCRA’s Web site for applica-tion forms, and more information aboutthe program: www.ccra-adrc.gc.ca/cus-toms/individuals/canpass.

4

OFFICE SPACEFOR LEASE

Contact:Wayne Duzita: wayne@iat-yvr.comTina Caven: tina@iat-yvr.comTel: (604) 273-4611; Fax: (604) 273-5624

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You Can’tBeat These

Base Rates at$8.00 per sq.

ft. per annum

Air North, Continued from page 1

CanPass,Continued from page 1

Air North staff in the holdroom at YVR – (l. to r.) Kristine Copland, VenessaFielding, Jude Holden, Nadia Mohamed, Ray Erickson and Tammy Hamilton.

Phot

os: J

im J

orge

nson

Air North presently hasthree types of aircraft in itsfleet: one Beechcraft 99, threeHawker Siddeley 748s andtwo Boeing 737-200s.

For more information onAir North call (867) 668-2228or www.flyairnorth.com.

On the flight deck – First Officer Dan Poelman.

Wayne Duzita, vicepresident IAT, was

first to enroll.

Vancouver International Airport(YVR) has been recognized byAirports Council International-

North America (ACI-NA) for itssuperior concessions program in twocategories. Gateway Valet &Concierge was chosen No. 1 in its cat-egory for Most InnovativeConcession, while YVR’sInternational Terminal Food andBeverage Program came in No. 2 forBest Food and Beverage Program.

Vancouver International AirportAuthority’s vice president of com-mercial development, David Huffer,credits the Airport Authority’s focuson customer service for the success ofits concession programs.

“These awards recognize ourefforts to provide customers withinnovative services, quality productsand the very best overall airport expe-rience,” said Huffer. “We’re alwayslooking for ways to improve our pro-gram to meet the needs of consumers,and to remain one step ahead of ourcompetition.”

The 2003 ACI-NA awards compli-ment previous recognition of theAirport Authority’s retail and parkingprograms. In 2002 the AirportAuthority’s Level 1 retail develop-ment in the Domestic Terminal wasrecognized with an Excellence inAirport Concessions award, and theInternational Air TransportAssociation (IATA) has consistentlyrated YVR’s parking program amongthe top 10 in North America.

Gateway Valet & Concierge1st Place – Most InnovativeConcession – ACI-NA 2003Concessions Contest

Door-to-door curbside valet service

at International and Domestic ter-minals. Personal service 24 hours aday is convenient and saves timefor the busy traveller.Complimentary concierge servicesare left to the customer’s imagina-tion. Some more frequent requestsinclude: Auto detailing, Dry-clean-ing, Auto insurance renewal,Grocery or personal shopping and,Courier service.

International Terminal Foodand Beverage Program2nd Place – Best Food and BeverageProgram – ACI-NA 2003Concessions Contest

A mix of grab-and-go food, casualmeals and upscale dining options inthe International Terminal building.Local brands and internationalflavours provide passengers and theairport community with value andchoice. Food and beverage optionsinclude: Upscale dining at theFairmont Vancouver Airport’sGlobe@YVR, A floating sushi bar ordim sum at Hanami JapaneseRestaurant, Casual westcoast cuisineat Pacific Market and, Shogun Grill,Fortune Wok, Flying Wedge Pizza,Burger King, Starbucks and SkywayGourmet at the food court.

J U N E 2 0 0 3 • 5

YVR Gains Top Honours for Innovative Services

Larry Berg WinsTransportation Award

Larry Berg, the AirportAuthority’s president and CEO,has been honoured with a

National Transportation WeekAward of Achievement for hiscontributions to the transportationindustry in Canada.

In announcing the award, theNTW said Berg has “ensured thatVancouver International Airportand the Airport Authority continuethe standard of excellence in theareas of safety and security, cus-tomer service and environmentalmatters. His leadership hasensured that YVR has attained theranking as one of the top 10 air-ports in the world.”

Berg is a member of theBoards of Directors for the AirportAuthority and its subsidiary, YVRAirport Services. He is also chairof the Canadian Airports Council,president of Airports CouncilInternational–Pacific, a director ofAirports Council International,and past chair of the GreaterVancouver Gateway Council.

National Transportation Weekwas created to develop a greaterpublic awareness of the roleplayed by all modes of transporta-tion (air, rail, road, water andpipelines) in the economic andsocial development of Canada. Italso pays tribute to the one millionpeople who work to keep Canadamoving, and encourages the trans-portation industry to strive foreven greater efficiency and a bet-ter utilization of resources, with aparticular emphasis on safety,energy conservation and the envi-ronment.

During National TransportationWeek, held each year during thefirst week of June, a select numberof industry representatives receivespecial recognition of their out-standing contributions. Theseprestigious awards are recognizedby the federal Minister ofTransport and are presented at anational ceremony.

Heath Canada has removedSingapore from the organization’sstringent SARS Travel Advisory

list, revoking the prior recommenda-tion against travel to Singapore.

The Singapore Tourism Board(STB) and the Singapore Ministry ofHealth (MOH) have worked exhaus-tively during the past several monthsto establish Singapore as a “safe har-bour” amidst the SARS crisis, result-ing in world recognition ofSingapore’s leadership role in SARSprevention and control.

On May 13, Health Canadaremoved Singapore from the rosterof countries to which the organiza-tion advises against travel, due tocontinued concern about the trans-mission of the SARS agent in non-hospital and community settings in

these locales. This follows on theheels of myriad World HealthOrganization (WHO) commenda-tions, including commentary by Dr.Davi, WHO executive director ofcommunicable disease programs,describing Singapore’s actions tocontain the SAS outbreak as “exem-plary.” In addition, David Heymann,WHO chief of communicable dis-eases, recently was quoted:“Singapore has ‘peaked’ and the

worst is over.” As reported inSingapore’s Straits Times on April24, “WHO sees Singapore’s ‘actionsas a very important demonstration ofwhat can be done and what should bedone.”’

Singapore was the first country toimplement thermal screening at air-ports and immigration checkpoints,and applying formal home quarantineprocedures for suspected SARScases.

The Singapore MOH and the STBhave issued a series of informativeadvisories on SARS for travellers andmembers of the tourism industry,which can be downloaded atwww.stb.gov.sg/sars/trade/advi-sories.stm.

For more information contactSingapore Tourism Board at (212)302-4861 (New York) or (323) 677-0808 (Los Angeles), or visitwww.stb.gov.sg.

6 • J U N E 2 0 0 3

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Health Canada Lifts SARS Travel Advisory for Singapore

World’s Airline Association Declares SARS Impact Worse Than 9/11 SARS (Severe Acute Respiratory

Syndrome) has caused more dam-age to the global airline industry

than the September 11 attacks and thewar in Iraq combined, according tothe International Air TransportAssociation (IATA), the world’s air-line association.

“This is a crisis of major propor-tions,” Thomas Andrew Drysdale,

regional director for IATA, told ameeting of Asian airport managers inthe Philippines last month. Theworld’s airlines have lost more than$10 billion this year, he said.

Drysdale told reporters that thecombined effects of the September 11terror attacks, the war in Iraq and thefoot-and-mouth disease in Britain didnot cause as much damage to the

industry as SARS.“At no time in the history of avia-

tion have we ever seen declines of themagnitude that we are now seeing inthe Asian region as a result of SARS,”he said. “Virtually every airline in theworld is affected.”

Drysdale warned of even biggerlosses over the next few months if nomeasures are taken to contain thespread of SARS, which has killedmore than 580 people and infectedsome 7,600, most of them in Asia.

Representatives from the 10-mem-ber Association of Southeast AsianNations were joined by airport offi-cials from China, Japan and SouthKorea at the two-day meeting, whichcentred on discussions on how tostandardize anti-SARS measures atAsia’s airports in a bid to restored airtravellers’ confidence and prevent thevirus from spreading.

Pardon: Permanently seals a criminalrecord and removes the obstaclesaffecting a person’s peace of mind,travel and employment opportunities.

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Hawkair booth staffed by (l. to r.) Daryl Tucker, marketing manager, ChristineHambling, Karlee Hewitt and Liz Richardson, Vancouver customer service,and Claire Ward, sales representative of Blossom Winery of Richmond, thewinner of the draw for a trip for two on Hawkair to Terrace.

J U N E 2 0 0 3 • 7

YVR PEOPLEBy Jim Jorgenson

Business after BusinessThe British Columbia Aviation Council, Richmond Chamber of Commerce,

and Vancouver Board of Trade presented a business-after-business tradeshow last month in the ITB East Concourse. The 9th annual trade show fea-

tured displays and booths representing over 70 local businesses, food samples,complimentary parking by YVR, and many prize draws, including a grand prizetrip for two to Munich from Lufthansa.

Last month, security forces at YVRmarked Police Week with a numberof displays in the International

Terminal Building. The RCMP (alongwith the RCMP YVR volunteers),YVR Aviation Security, Coast Guard,Canada Customs and Immigration,the BC Ambulance Service,Richmond Fire Rescue and

Securiguard were all represented withtabletop displays.

The RCMP Police Dog Team per-formed a half-hour demonstration tothe delight of passengers and employ-ees in the area. Outside, an RCMPcruiser, a BC Ambulance and aRichmond Fire Rescue Truck werestationed at the curb on display.

Security Agencies Participate in Police Week

RCMP Police Dog Team performs ademonstration for passengers andemployees.

Pacific Coastal Airlines boothstaffed by Jim Anderson.

(right) BCAC booth staffed byKen McNicol, Armaine Neale.

(above) Canada Customs andRevenue Agency booth staffed byCatherine Willems.

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With just a few weeks remaininguntil the Host City of the 2010Olympic and Paralympic Winter

Games is selected by the InternationalOlympic Committee (IOC), theVancouver 2010 Bid is proud toannounce that our online supportercount is over 118,000, with more than47,000 expressing a desire to volun-teer for the 2010 Winter Gamesshould they be awarded to Vancouver!

On behalf of everyone at theVancouver 2010 Bid, I would like tothank all those who have taken thetime to pledge their support forCanada’s bid.

We would love to add even morenames to the list in time for our finalpresentation to the IOC in Prague onJuly 2, which is why we’re launchingthe “Push To Prague” campaign. Wewould like you to invite all your

friends and family who have not yetpledged their support for Vancouver2010 to do so in advance of thisimportant date.

The results will be printed and pre-sented to the IOC on July 2.

Please spread the word to as many

people as you can and encouragethem to sign on as a Vancouver 2010supporter at winter2010.com.

Sincerely,John FurlongPresident and CEOVancouver 2010 Bid Corporation

8 • J U N E 2 0 0 3

TK AIR CONNECTS WITH HAWKAIR to Masset, QCI (Haida Gwaii)

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NEW!NEW!From Brian Burke:

The Vancouver Canucks are proud to be supporters ofthe annual YVR Golf for Kids golf tournament andevening gala event. Since its inception in 1991, the eventhas raised in excess of $850,000 for Canuck Place andother children’s charities. Last year alone, Canuck Placereceived $100,000 in contributions from the event.

I attend numerous golf tournaments and events in sup-port of various charities across the Lower Mainland eachyear. YVR Golf for Kids is second to none. The golf prizesare outstanding, and the evening gala — with silent andlive auctions — offers a terrific dinner and over 200 itemsfor auction, ranging from airline tickets to entertainmentpackages.

Please join the Vancouver Canucks in supporting thisyear’s YVR Golf for Kids event on August 21, at MayfairLakes Golf and Country Club, followed by the eveninggala at the Best Western Richmond Hotel & Convention

Centre. Your support will go a long way to helping kids inneed.

Sincerely,

Brian BurkeGeneral ManagerVancouver Canucks

Come out and spend a day with members of theVancouver Canucks at the YVR Golf for Kids event onThursday August 21, and support children’s charities. Forfurther information, visit their Web site at www.yvrgolf-forkids.com or contact YVR Golf for Kids at: (604) 274-3175, fax (604) 277-1721, or email atyvrgolfforkids@shaw.ca. We look forward to seeing youthere!

The Vancouver Canucks Support YVR Golf for Kids

Last Chance to Support the 2010 Bid

Hawkair’s “Suitcase Party” at Smithers AirportDaryl Tucker, marketing manager

for Hawkair, brought smiles tothree faces by selecting their

names as winners of Hawkair’s“Suitcase Party” held Friday May 23,at the Smithers Airport.

Entrants were invited to pack atoothbrush, show up at Smithers air-port and fill out an entry form. Each

winner received a return flight for twoto Vancouver; limousine ride to aVancouver hotel; and one night’saccommodation.

About 100 people attended the‘party’ held at the Smithers RegionalAirport.

The lucky winners were: WayneGoss, Jeannie Cramer and KellyHartnett.

The airline plans a similar mar-keting promotion for Vancouverpassengers in July. Enter atwww.hawkair.ca.

BE SURE TO ASK FOR YOURYVR DISCOUNT!

With the Best!

Wayne Gossand com-panionThereseVliegerthartget ready todepart fortheir week-end inVancouver.

Hawkair’s Daryl Tucker – the manwith the golden voice and free airlinetickets.

J U N E 2 0 0 3 • 9

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Richmond

TransLink Makes Major Land Purchase in VancouverInvestment Guarantees Options for Future Transit System Needs

TransLink has agreed to purchase17.3 acres of the former site ofthe Eburne sawmill at West 75th

Avenue and Hudson Street inVancouver, near the north end of theArthur Laing Bridge. TransLink ispurchasing this industrial-use landfrom North Fraser Terminals Inc.

Staff is seeking Board approval toinvestigate the possible relocation of theOakridge Transit Centre operation to theEburne site in south Vancouver.

With Board approval, staff wouldinvestigate this option in conjunctionwith preliminary design work alreadyin progress to reconstruct theOakridge Transit Centre on 41stAvenue. Staff would then provide theBoard with a recommendation forfunding to replace the existingOakridge Transit Centre either on the

existing site or on the newly acquiredEburne site.

“It is extremely difficult to obtaina large site like this within Vancouvercity limits so we are taking advantageof the opportunity,” explainsTransLink chair Doug McCallum.“We predict a need for the space toaccommodate future transit operationneeds, possibly including a new tran-sit facility to replace the one current-ly at Oakridge,” McCallum said.Strategically Located

Vancouver Mayor and TransLinkdirector Larry Campbell agrees. “Thispurchase is part of TransLink’s strate-gic commitment to upgrade bus ser-vices throughout the region,” saidMayor Campbell, “Equally impor-tantly, the site is strategically locatedon important rail alignments that

many believe should play a role inmeeting future transit needs. This isgood news for transit users.”

The Eburne site, located at 9149Hudson Street, was the location of theEburne Sawmill from 1910 to 1999.TransLink’s parcel is located on theeastern portion of the site, locatednear the base of the Arthur LaingBridge. The entire Vancouver portion

of the site is approximately 33 acres,is zoned industrial, and is beingdeveloped by North Fraser TerminalsInc. for industrial purposes, includingmarine related uses. The site has beenremediated, and in-filled where nec-essary to bring it up to current floodplain levels. The surrounding neigh-bourhood is principally light industri-al and commercial properties.

Premier GordonCampbell hasannounced that the

provincial govern-ment will invest $20million in new andexpanded aerospacetraining facilities inBritish Columbia. ThePremier alsoannounced the cre-ation of the BCA e r o s p a c eConsortium, a high-level advisory committee on whichthe Aerospace Industry Associationof BC (AIABC) will representindustry.

“This strategy will expand aero-space job training and skills devel-opment for students while support-ing the growth and diversificationof the aerospace industry over thenext five to 10 years,” said PremierCampbell. “Our goal is to make BCa leader in the growing, highly spe-cialized area of aircraft manufac-turing and maintenance.”

The new investments in train-ing, which support a number of thestrategies devised through theAIABC’s recently completedAerospace Workforce Strategy,include an expanded campus forthe British Columbia Industry andTechnology’s (BCIT) aviationschool on Sea Island, as well asfunding for new facilities at the

University Collegeof the Fraser Valleyin Abbotsford,O k a n a g a nUniversity Collegein Vernon andNorthern LightsCollege in DawsonCreek.

“Improving theavailability of train-ing in outlyingregions of theprovince was identi-

fied as a key priority in the BCAerospace Workforce Strategy,”said Andrew Huige, executivedirector of AIABC. “Increasedinvestment in aerospace training isa critical priority to ensure theavailability of a skilled workforcethat will enable BC to maintain itscompetitive advantage in the main-tenance, repair and overhaul mar-ket.” In addition to almost one-third of Canada’s maintenance,repair and overhaul market share,BC boasts a strong aerospace man-ufacturing sector with advancedtechnological capabilities.

Read the full text of thePremier’s announcement on theAIABC Web site atwww.aiabc.com.

For more information about theAerospace Industry Association ofBC, please contact Andrew Huigeat (604) 538-0081.

BC Government Announces $20 millionInvestment in Aerospace Training

Premier Gordon Campbell

from one global leader to another...Congratulations YVRon being

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We are proud to be a part of the #1 airport in North America and congratulate the Vancouver International Airport Authority for this great achievement.

ElderTreks, the tour company thatoffers exotic adventures for trav-ellers 50 and over, has introduced a

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10 • J U N E 2 0 0 3

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YVR’s Annual Public Meeting Highlights

Achievements and Challenges AheadAreview of the past year at YVR and

the many challenges facing the air-port and the aviation industry were

among the topics covered during theAirport Authority’s annual publicmeeting last month.

As a community-based organiza-tion, the Airport Authority invites thepublic to the meeting at YVR eachyear to hear presentations outliningresults from the previous year andplans for the future. The meetingsalso include a question and answerperiod. It is just one of the many waysthe Airport Authority is accountableto the communities it serves.

In his opening remarks to themeeting, Graham Clarke, chair of theAirport Authority’s Board ofDirectors, noted the tough times theaviation industry is experiencing,adding, however, that as a result of arevised 2003 business plan, “we’re ina position to weather the storm with-out sacrificing our commitment tocustomer service and our mission toserve this community.”

In his presentation, Larry Berg,president and CEO, said, “We have toremain financially viable in the badtimes, while ensuring that the airportcontinues to be in a position to con-tribute to British Columbia’s econom-ic development in the long term. Thismeans we may reduce short-termspending while continuing to fund

programs that have a long-termimpact.”

He said that as BC’s airport, theAirport Authority will continue advo-cating initiatives that bring economicbenefits to the region, such as the pro-posed rapid transit line linkingRichmond, the airport and Vancouver.The Airport Authority has committed$300 million to build the airport por-tion of the project should it proceed.

“It would not serve this communi-ty to forego planning for the futurebecause a series of unfortunate eventshave set the industry back today,”Berg said.

Last year was the AirportAuthority’s 10th anniversary, and partof Berg’s presentation focused on air-port development over the pastdecade. More than $900 million hasbeen spent on a number of capitalprojects and upgrades, among themthe north runway, InternationalTerminal Building, AirportConnector, renovated DomesticTerminal, the four-level parkade, bag-gage systems and information tech-nology. And all of this was achievedwith out government funding or sub-sidies. He also noted that over thepast decade, more than $800 millionhas been spent on operations and$536 million has been paid to the fed-eral government in rent.

“This airport’s most important

function is to be a connector,” he con-cluded. “YVR connects people andgoods to destinations beyond BritishColumbia. In its role as a connector, itgenerates development for and in thecommunity. The Airport Authoritywill continue to work with the airportcommunity and with all BritishColumbians. With your support, wewill continue to deliver the servicesBC needs to stay connected.”

Other members of the AirportAuthority’s executive team also madepresentations, including TonyGugliotta, senior vice president,finance and chief financial officer,who discussed the 2002 financialstatements; Craig Richmond, vicepresident, operations, who gave anupdate on passenger statistics, andsafety and security initiatives; BobCowan, senior vice president, engi-neering, who reviewed capital pro-jects at YVR; and Anne Murray, vicepresident, community and environ-mental affairs, who reported on someof the Airport Authority’s environ-mental and community initiatives.

An electronic copy of the AirportAuthority’s 2002 Annual Report canbe downloaded from the company’sweb site — www.yvr.ca — or a print-ed copy can be requested by calling(604) 276-6500. A copy of LarryBerg’s annual public meeting speechis also available on the Web site.

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J U N E 2 0 0 3 • 11

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1993 GSXR 750. 30,000 kms.

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Vancouver,BC V6P 3B4

Richmond Hotel GuideACCENT INN VANCOUVERAIRPORT10551 St. Edwards Drive(604) 273-3311; 1-800-663-0298www.accentinns.com

BEST WESTERN ABERCORN INN9260 Bridgeport Road(604) 270-7576; 1-800-663-0085www.abercorn-inn.com

BEST WESTERN RICHMONDHOTEL & CONVENTION CENTRE7551 Westminster Hwy.(604) 273-7878; 1-800-663-0299www.richmondinn.com

COMFORT INN VANCOUVERAIRPORT3031 No. 3 Road(604) 278-5161; 10800-663-0974www.comfortinnvancouver.com

DAYS INN VANCOUVER AIRPORT2840 Sexsmith Road(604) 207-8000; 1-800-DAYS INNwww.daysinn.com/canada

DELTA VANCOUVER AIRPORT3500 Cessna Drive(604) 278-1241; 1-800-268-1133www.deltavancouverairport.com

EXECUTIVE AIRPORT PLAZA &CONFERENCE CENTRE7311 Westminster Hwy.(604) 278-5555; 1-800-663-2878;1-888-388-3932www.executivehotels.com

EXECUTIVE INN EXPRESSVANCOUVER AIRPORT9020 Bridgeport Road(604) 270-6030; 1-800-663-2337;1-800-654-2000www.executivehotels.com

FAIRMONT VANCOUVERAIRPORTVancouver International Airport(604) 207-5200; 1-800-441-1414www.fairmont.com

FOUR POINTS HOTEL BYSHERATON8368 Alexandra Road(604) 214-0888; 1-888-281-8888www.fourpoints.com

HAMPTON INN VANCOUVERAIRPORT8811 Bridgeport Road(604) 232-5505; 1-800-426-7866www.hamptoninn-vancouver.com

HILTON VANCOUVER AIRPORT5911 Minoru lvd.(604) 273-6336; 1-800-HILTONSwww.vancouverairport.hilton.com

HOLIDAY INN EXPRESSVANCOUVER AIRPORT9351 Bridgeport Road(604) 273-8080; 1-800-HOLIDAYwww.hi-express.bc.ca

HOLIDAY INN VANCOUVERAIRPORT10720 Cambie Road(604) 821-1818; 1-888-831-3388;1-800-HOLIDAYwww.hi-airport.bc.ca

RADISSON PRESIDENT HOTEL & SUITES8181 Cambie Road(604) 276-8181; 1-800-333-3333www.radissonvancouver.com

RAMADA INN VANCOUVERAIRPORT7188 Westminster Hwy.(604) 207-9000; 1-800-383-8393www.ramada.com

SANDMAN HOTEL VANCOUVERAIRPORT3233 St. Edwards Drive(604) 303-8888; 1-800-726-3626www.sandman.ca

STEVESTON HOTEL12111 3rd Avenue(604) 277-9511www.stevestonhotel.com

TRAVELODGE HOTELVANCOUVER AIRPORT3071 St. Edwards Drive(604) 278-5155; 1-877-278-5155www.travelodge.ivancouver.com

VANCOUVER AIRPORTCONFERENCE Resort-RamadaPlaza/Park Plaza10251 St. Edwards Drive(604) 278-9611; 1-866-482-8444www.vacr.bc.ca

VANCOUVER AIRPORTMARRIOTT7571 Westminster Hwy.(604) 276-2112; 1-877-323-8888www.marriotthotels.com