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2001年編寫(引用沈肇基老師講義) 朝陽科技大學 1
Successful Project Management
• What will be the constraint of a project?
• Think of the possible problems that may occurs
• How to start a successful project
• In your opinion, what is a proposal?
• What is a good proposal?
Brain Storming
2001年編寫(引用沈肇基老師講義) 朝陽科技大學 2
The triple constraint
How to startSuccessful project
Negotiations andcontracts
Defining The Goals of A Project
2001年編寫(引用沈肇基老師講義) 朝陽科技大學 3
Successful project management means accomplishing the performance specifications on or before the time limit and within the budgeted cost.
Cost
Time
Performance
Schedule
Specification
Budget
The Triple Constraint
2001年編寫(引用沈肇基老師講義) 朝陽科技大學 4
Poor communication between the contractor and customer.
Ambiguous communication between the contractor (boss) and the customer (project team) may lead to a quality disappointment.
Technical difficulty from too optimistic assumptions.
Poor design or make mistakes in executing contract performance.
CLARIFY UNCLEAR SPECIFICATIONS
The Triple Constraint-- Performance problems
2001年編寫(引用沈肇基老師講義) 朝陽科技大學 5
“Better” is the enemy of “good enough”.
Resources are not available when required.
Those assigned to it are not interested in their tasks.
Performance specification is raised.
Overrun
Time
Budget
Scheduleworse
better
Early Late
Underrun
$
Performancespecification
The Triple Constraint --Time problems
Triple constraint Outcome
2001年編寫(引用沈肇基老師講義) 朝陽科技大學 6
Schedule delay or sleep.
Resources are not being used as efficiently as plan.
“Liars Contest” during contract negotiation which causes a cost overrun.
Initial cost estimates are simply too optimistic.
Inadequate cost consciousness. ( 沒有成本概念 ).
Funding may not occur according to plan.
TIME IS MONEY!!!
The Triple Constraint Cost problems
2001年編寫(引用沈肇基老師講義) 朝陽科技大學 7
•Proposals bridge the defining and planning activities on projects.
•A good proposal includes a thorough plan for work performance that embodies the triple constraint.
define
plan/replan
leadmonitor(metrics)
complete
Proposal
How to Start Successful Projects
2001年編寫(引用沈肇基老師講義) 朝陽科技大學 8
STRATEGIC ISSUES
DEFINING PROJECT
PLANNING ACTIVITIES
THE PROPOSAL PROCESSTHE PROPOSAL PROCESS
Proposal
The basis of a successful strategy is to filter out
losing projects
2001年編寫(引用沈肇基老師講義) 朝陽科技大學 9
Strategic
Proposal effort
Current and near-term resources
Company long-tem goals
Framework
requirementProject value
Response ability Winning the
completion
Bid / No Bid Decision
STRATEGIC ISSUES
filtering
2001年編寫(引用沈肇基老師講義) 朝陽科技大學 10
The basis of a successful strategy is to filter out losing projects.
Reject consumer project efforts in an industrial product company. Reject a fixed price contract for a technical development,
scientific advance, invention, or something not previously accomplished.
In summary, avoid projects that are inconsistent with your organization’s long-term goals or current and near-term resources, such that
Unlikely to win the proposal competition. Unlikely to satisfy the intended triple constraint. Insignificant or irrelevant.
STRATEGIC CONCERNS
2001年編寫(引用沈肇基老師講義) 朝陽科技大學 11
The Requirement
Project Value
Response Ability Winning the Competition
Whether there is a real requirement.Whether the funds are really available.
Market request. Apply important new technology. Enhance the organization’s reputation. Commercial new product.Accept future financial commitments
for new capital or facility investments.
First to prepare a winning proposal and second to perform the proposed work. If some capabilities are not actually present. There must be a viable plan to make them available when they are needed.
Is there advance information about the project available to it?
Concern the customer. Is it an indi-vidual or a commercial organiza-tion? (internal or external)
BID/NO BID DECISISONS
2001年編寫(引用沈肇基老師講義) 朝陽科技大學 12
1. Authorization
2. Theme Fixation
3. SOW
4. Plan
5. Adjustments
6. Approval
7. Submission
8. Post-submission
Proposal Process
2001年編寫(引用沈肇基老師講義) 朝陽科技大學 13
1.Authorization.
2.Selection of a dominant theme.
3.Preparation of the statement of work.
4.Development a plan to satisfy the triple constraint.
5.Adjustment to remove inconsistencies and inadequacies.
6.Approval.
7.Submission.
8.Postsubmission follow-up, including presentations and contract negotiations.
plan
SOW
Theme fixation
authorization
Post-submission
submission
approval
adjustments
THE PROPOSAL PROCESS
2001年編寫(引用沈肇基老師講義) 朝陽科技大學 14
1. Authorization 2. Theme Fixation
3. SOW4. Plan
5. Adjustments
7. Submission 8. Post-submission
• Authorization form: estimated schedule, funding, customer, estimated bid price, competition, proposal plan, approvals
• This proposal process frequently Starts before an RFP.(preproposal)
• A proposal itself can be considered a project with a triple constraint.
• Understand the subtle different minds of customers and either harmonize them of deduce who has the most influence.
• Working with the customer (when this is permitted).
• If everyone in your organization understands what the theme is, your proposal should be acceptable to your prospective customer.
• Content It should identify measurable tangible, and verifiable
acceptance criteria.• Clarification: After it is drafted, the SOW should be
reviewed with the customer prior to further work on the proposal. No too much “gold plating”.
Customer’s goals
Contractor’sgoals
• Someone discovers that two departments contributing to the proposal have duplicated their efforts or have made differing assumptions about some significant item.
• Someone discovers new information or corrects some oversight.
• The act of writing the proposal forces the organization to think through and attempt to simulate the entire project.
• Simulation: To identify any potential problem areas in the prospective system before building it.
• The triple Constraint: 1. Use Work Breakdown Structure (WBS) to describe your approach to the performance dimension. 2. Use schedule chart, in which each activity corresponds to a WBS element, to describe your approach to the time dimension. 3. Use a complete cost breakdown for each activity to describe your approach to the money dimension.
• Checklists (ref:pp.287-289) HOMEWORK!! Prepare your own list for your project.
>Total bid price >cost >fee >summary SOW >submitted package >summary of risk >key people promised > financial commitment requited >warranty • Watch your data
• Check requested format in RFP.Presentation and
Negotiation
6. Approval Form: >schedule for job >title >customer
The Details of Proposal Process
2001年編寫(引用沈肇基老師講義) 朝陽科技大學 15
EXECUTIVESUMMARY
MAIN PROPOSAL• TECHNICAL
• MANAGEMENT
APPENDICES
ProposalProposal ContentProposal Content
2001年編寫(引用沈肇基老師講義) 朝陽科技大學 16
Contractual FormFFP→Firm Fixed Price:
The price and fee are determined and do not depend on cost.
FP→Fixed Price: Same as FFP.CPFF→Cost Plus Fixed Fee:
The customer agrees to reimburse the contractor’s actual costs, regardless of amount, and pay a negotiated fixed fee independent of the actual costs.
CPIF→Cost Plus Incentive Fee :Similar to CPFF except the fee is not preset or fixed but rather depends on some specified incentive.
T and M>>Time and Material :The customer agrees to pay the contractor for all time and material used on the project, including a fee as a percentage of all project costs.
Contract Negotiation
Customer Organization Contractor Organization
ManagementContracting or
PurchasingProject Manager
Support Team
Project Team
ManagementContracts
Manager or Marketing
Project Manager
Support Team
Project Team
Contract
Financial Risk
Fixed price Cost reimbursable
Customer
Contractor
NEGOTIATIONS AND CONTRACTS
2001年編寫(引用沈肇基老師講義) 朝陽科技大學 17
Customer’s name and address and specification of
authorized signatures. Contractor’s name and address and specification of
authorized signatures. Statement of supplies (items), services, and prices
(i.e.,SOW). Preservation, packaging, and packing instructions. Delivery or performance period. Inspection and acceptance terms.
Legal Aspects: Contract Items-1
2001年編寫(引用沈肇基老師講義) 朝陽科技大學 18
Contract administration data. Special provisions (funding limitations or customer furnished
equipment). General provisions (reference to federal procurement
regulations, overtime payment terms, or similar) such that, for example manufacturers have been obligated to pay criminal and civil penalties for violations of federal regulations.
Patent terms, conditions, and ownership rights (if not covered
in items 8 and 9). List of required documentation.
Legal Aspects: Contract Items-2