2. Standard Practice

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STANDARD PRACTICE

NATIONAL OCCUPATIONAL SKILLS STANDARD

(NOSS) FOR;ELECTRONIC EQUIPMENT & APPLIANCE

INSTALLATION AND TROUBLESHOOTINGLEVEL 2

1. INTRODUCTION

This NOSS is developed focusing on Electronic Equipment &

Appliance Installation and Troubleshooting product personnel. Thedevelopment of this NOSS is essential for the industry to havecertain guidelines and standards based on the level of competencies that have been set by the industrial eperts in this!eld.

"ersonnel under the Electronic Equipment & Appliance Installationand Troubleshooting sub sector #ill be responsible for theinstallation$ troubleshooting$ repair$ maintenance$ productdevelopment$ design and management of electronic products and

equipment respective to the di%erent levels of competencies. Thiscan be seen in Occupational Area Analysis in igure '.(. Thisparticular NOSS focuses on Electronic Equipment & ApplianceInstallation and Troubleshooting competencies at )evel (.

The supply of a competent #or*force #ith the requisite s*ills in *eysectors of +alaysia,s economy$ particularly in Industrial Electronics#ill be increased in line #ith sector demand. In particular$ thegro#th of the electronics sector is fuelled by the pic*up in eternaldemand for semiconductors$ consumer electronic equipments$computers and related equipments$ and other electroniccomponents and devices. Over the years$ +alaysia-s electronicsindustry has developed signi!cant capabilities and s*ills for themanufacture of a #ide range of semiconductor devices$ highendconsumer electronic and information and communicationtechnology /I0T1 products.

Electronics manufacturers in the country have continued to moveup the value chain to produce higher valueadded products. Theseinclude intensi!cation of research and development e%orts andoutsource noncore activities domestically. The electronics industry

in +alaysia can be categorised into 0onsumer Electronics2 thatincludes the manufacture of colour television receivers$ audiovisual products such as digital versatile disc /3431

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players5recorders$ home theatre systems$ electronic gamesconsoles$ digital cameras and etc. The second is Electronic0omponents2 products5activities #hich fall under this subsectorinclude semiconductor devices$ passive components$ printedcircuits and other electronic components such as media$substrates and connectors.

This NOSS provides !rst hand information to the #or*ers regardingthe Industrial Electronics product installation and troubleshooting#or*ing environment. This NOSS also provides a career path andemployment development for those involved in this industry.

2. OCCUPATIONAL AREA ANALYSIS

The Occupational Area Analysis is the initial phase in the

development of the NOSS. It is done so that the current 6ob titles in

the industry are translated into the 6ob areas required of the

personnel. In doing so$ candidates #ill have better employment

prospects as there #ill be no mismatch of 6ob titles to epected

6ob competencies. This is because di%erent organisations use

di%erent 6ob titles. 0erti!cation #ill also be able to re7ect the 6ob

competencies correctly and avoid confusion of 6ob scope based on

6ob titles.

or the Industrial Electronics 6ob area$ it has been analysed byepert panel members that it consists of competencies such asElectronic Schematic 3ra#ing$ Instrument and Test Equipment Set8p & 9andling$ Industrial Electronic Equipment Installation$Instrument and Test Equipment Troubleshooting and IndustrialElectronic Equipment Troubleshooting. Therefore the 6ob area hasbeen translated into Electronic Equipment & Appliance Installationand Troubleshooting because that re7ects most of thecompetencies at )evel (.

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igure '.' Eisting Occupational rame#or* for Electrical and Electronics$ Telecommunication & :roadcasting

Industry /Asat ((nd August (;''1

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SECTORELECTRICAL & ELECTRONIC, TELECOMMUNICATION & BROADCASTING

SUB SECTOR ELECTRONICS

AREA LEVEL I!"#$%' E*+%!'+ S*-'+!"#+% P"#+%'! E*+%!'+ A#"' V'$#

)E4E) <Industrial Electronics

EngineerSemiconductor Eecutive

Electronic Audio 4isual Technology Senior Eecutive

)E4E) =Industrial ElectronicsAssistant Engineer

Semiconductor >uniorEecutive

Electronic Audio 4isual Technology Eecutive

)E4E) ?Industrial ElectronicsSenior Technician

EquipmentSemiconductor Technician

Electronic Audio 4isual Senior Technician

)E4E) (Industrial Electronics

+echanic EquipmentSemiconductor Assistant

TechnicianElectronic Audio 4isual

Technician

)E4E) '

Industrial Electronics

>unior Technician Equipment

Semiconductor "roductionOperator

Electronic Audio 4isual >unior Technician



igure '.(@ Occupational Area Analysis for Industrial Electronics and Electronic Audio 4isual Areas

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SECTOR ELECTRICAL & ELECTRONIC, TELECOMMUNICATION& BROADCASTING

SUB SECTOR ELECTRONICS

AREA LEVEL I!"#$%' E*+%!'+$ E*+%!'+ A#"' V'$#

)E4E) <Electronic "roduct

3esign & +anagement

Electronic Audio 4isual Technology 3esign &

+anagement

)E4E) =Electronic "roduct

3evelopment

Electronic Audio 4isual Technology "roduct

3evelopment

)E4E) ?Electronic Equipment & Appliance Troubleshooting$

epairing and +aintenance Operation

)E4E) (Electronic Equipment Installation $ Troubleshooting &

+aintenance

)E4E) ' No )evel No )evel



. DEFINITION OF COMPETENCY LEVEL

The NOSS is developed for various occupational areas. 0andidates for

certi!cation must be assessed and trained at certain levels to

substantiate competencies. :elo# is a guideline of each NOSS )evel as

de!ned by the 3epartment of S*ills 3evelopment$ +inistry of 9uman

esources$ +alaysia.

+alaysia S*ills 0erti!cate )evel '@ 0ompetent in performing a

range of varied

/Operation and "roduction )evel1 #or* activities$ most of #hich are

routine and predictable.

+alaysia S*ills 0erti!cate )evel (@ 0ompetent in performing a

signi!cant range

/Operation and "roduction )evel1 of varied #or* activities$ performed ina variety of contets. Some of the

activities are nonroutine and

required individual responsibility and

autonomy.

+alaysia S*ills 0erti!cate )evel ?@ 0ompetent in performing a broad

range of

/Supervisory )evel1 varied #or* activities$ performed in a

variety of contets$ most of #hich arecomple and nonroutine. There is

considerable responsibility and

autonomy. 0ontrol or guidance of

others is often required.

+alaysia S*ills 3iploma )evel =@ 0ompetent in performing a broad

range of

/Eecutive )evel1 comple technical or professional

#or* activities performed in a #idevariety of contets and #ith a

substantial degree of personal

responsibility and autonomy.

esponsibility for the #or* of others

and allocation of resources is often

present.

+alaysia S*ills Advanced 3iploma 0ompetent in applying a signi!cant

range of

)evel <@ /+anagerial )evel1 fundamental principles and comple

techniques across a #ide and often

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unpredictable variety of contets.

4ery substantial personal autonomy

and often signi!cant responsibility for

the #or* of others and for the

allocation of substantial resources

features strongly$ as do personal

accountabilities for analysis$

diagnosis$ planning$ eecution and

evaluation.

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/. MALAYSIAN SKILL CERTIFICATION

0andidates after being assessed$ veri!ed and having ful!lled +alaysian

S*ills 0erti!cation requirements shall be a#arded #ith the +alaysian

S*ills 0erti!cate$ /)evel (1.

0erti!cation #ill be based on the candidates competency in performing

the 0ore 0ompetency 8nits /081 and Elective 0ompetency 8nits /081 as

determined by the 3epartment of S*ills 3evelopment #ith reference to

current industrial needs de!ned by their Occupational Area. 0erti!cation

based on #or*ing eperience and prior training is allo#ed.

The pre requisite for this certi!cation is that the candidates must not becolour blind$ are meticulous #hen handling small components and areable to carry out installation and troubleshooting activities individually

#ith minimum supervision.

0. OB COMPETENCIES

Electronic Equipment Installation & Troubleshooting personnel are

designated to install and troubleshoot Instrument and Test Equipment$

Industrial Equipment and prepare electronic schematic dra#ings.

An Electronic Equipment Installation & Troubleshooting "ersonnel /)evel(1 should be able to perform the follo#ing competencies #here deemed

competent2

• Instrument and Test Equipment Set 8p &9andling

• Industrial Electronic Equipment Installation

• Instrument and Test Equipment Troubleshooting

• Industrial Equipment Troubleshooting

• Electronic Schematic 3ra#ing

They shall also be able to perform@

• Electronic Appliances Installation

• Electronic Appliances Troubleshooting

. 3ORKING CONDITIONS

+any Electronics Equipment & Appliance Installation and

Troubleshooting personnel #or* on factory 7oors$ #here they are sub6ectto noise$ dirt$ vibration$ and heat. These personnel repairers may have to

do heavy lifting and #or* in a variety of positions. They must follo#

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safety guidelines and often #ear protective goggles and hardhats. Bhen

#or*ing on ladders or on elevated equipment$ repairers must #ear

harnesses to avoid falls. :efore repairing a piece of machinery$ these

#or*ers must follo# procedures to ensure that others cannot start the

equipment during the repair process. They also must ta*e precautions

against electric shoc* by loc*ing o% po#er to the unit under repair.

An Electronics Equipment & Appliance Installation and Troubleshooting isresponsible for the repair$ modi!cation and maintenance of a variety of electrical and electronic equipment. 9e is required to perform tas*s li*e#iring circuits$ replacing components and repairing electronic devices.

Electronics Equipment & Appliance Installation and Troubleshootingpersonnel should have good eyesight and colour perception in order to#or* #ith the intricate components used in electronic equipment.

4. EMPLOYMENT PROSPECTS

The Electronics Equipment & Appliance Installation and Troubleshooting 6ob outloo* is demanding as this area epanding and requires s*illed#or*er in this !eld of #or*. Therefore$ someone #ho is highly s*illed inthis !eld #ill be in great demand in the Industrial Electronics relatedindustries respectively.

Other related occupation #ith respect to employment opportunities are@

• Instrumentation equipment maintenance technicians• Industrial equipment maintenance technicians

• Electronic home appliances installers and repairers

Other related industry #ith respect to employment opportunities are@

• +anufacturing industry

• Instrumentation & precision !eld

• Electronic product vendor

5. SOURCES OF ADDITIONAL INFORMATION

L+

• +inistry of Energy$ Creen Technology and BaterDementerian Tenaga$ Te*nologi 9i6au dan Air /DeTT9A1 :lo*E=5<$Domple*s Dera6aan "arcel E "usat "entadbiran Dera6aan"erse*utuan (F "utra6aya +alaysia Tel@ ;?FFF? (;;

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a@ ;?FFFG ?H'(Email @ #ebmaster*ettha.gov.m8)@ http@55###.*ettha.gov.my

• Suruhan6aya Tenaga /ST1

Energy 0ommission$No. '($ >alan Tun 9ussein$"recinct ($ (';;$ "utra6aya$+alaysia.

Tel@ /;?1 FFH; F<;;a@ /;?1 FFFF F?H.

6. APPROVAL DATE

The National S*ills 3evelopment :oard /+"DD1$ +inistry of 9umanesources has agreed and endorsed this Standard onJJJJJJJJJJJJJ.

17. ACKNO3LEDGEMENT

The 3irector Ceneral of 3S3 #ould li*e to etend his gratitude tothe organisations and individuals #ho have been involved indeveloping this standard.

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mailto:[email protected]

http://www.kettha.gov.my/

mailto:[email protected]

http://www.kettha.gov.my/



11.NOSS DEVELOPMENT COMMITTEE MEMBERS

ELECTRONICS EQUIPMENT& APPLIANCE INSTALLATION AND

TROUBLESHOOTING

LEVEL2

PANEL

'. +ohd KaLid Kunus >urute*ni* "enyelenggaraan$+S technology /+1 Sdn :hd

(. NaLaruddin Ibrahim

"enolong "engurus >aminanDualiti$Samsung Electroni*cs /+1 Sdn:hd

?. 9alim )im 0heng 9o :inAbdullah

Engineering Assistance$In!neon Technologies /+1 Sdn:hd

=. +ohd ALmir bin Ab )atif "+ Technician$In!neon Technologies /+1 Sdn:hd

<. Eddy Er#an +arnoElectronic Technician$In!neon Technologies /+1 Sdn:hd

. )abai Assan+aintenance Technician$In!neon Technologies /+1 Sdn

:hd

H. +ohd Tau!* +ohd Idros"enyelia$3enso /+1 Sdn :hd

F. osmaini aLali >urute*ni*$+S technology /+1 Sdn :hd

G. Mailani >u#ahir"ensyarah$ID:N :u*it +erta6am

';.

Ahmad 9ashimDetua >abatan Ele*troni*$ID:N Alor Ca6ah

''

.

+ohd 9airul AfLainiLam :in

+ohd Alip

"enolong >urutera$Dyocera Telecom Equipment /+1Sdn. :hd

FACILITATOR

'(.

Evarina bte Amiron "ITE0 Academy

CO8FACILITATOR

'?.

a!dah bte Amirrudin "ITE0 Academy

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2. Standard Practice