2 Leadership and Teams

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  • 8/9/2019 2 Leadership and Teams

    1/24

    Jlgglrr Ik`inhga % Ikgy|frhga

    Kza`gh`rhkg Ikgy|frhga

    @ E`ukzlb Ikfflirhkg ke

    Qkzchga T`tlzy& Tzlylgr`rhkgy& Gkrly

    @ii|m|f`rlb KulzKgl Fkga Ikgy|frhga I`zllz

    ): ke 1

    Rnk|anry kgFl`blzynht % Rl`my

    '

    Tzlylgr`rhkgy `gb N`gbk|ry ekzKza`gh`rhkg Blulfktmlgr `gb Blyhag

    ==========================================================

    Rnhy Bki|mlgr T`al 0

    .I( :404 I'N' Jlgglrr

    :2 T`aly

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    Lglmhly ke Fl`zghga T`al 0 ke 0

    Lglmhly ke Fl`zghga0

    Zlyhyr`gil rk glq hbl`y .rk fl`zghga( ikmly hg m`gx ekzmy& kerlg `y ` zlytkgyl rk `ukhb `el`z ke bhytf`xhga hagkz`gil kz el`z ke in`gal' Jlhga `q`zl ke rxthi`f ekzmy ke y|in zlyhyr`gilhy rnl yr`zrhga tkhgr ekz bl`fhga qhrn rnlm' Rnlyl `zl rxthi`f hgrlzg`f zl`irhkgy rk rnltzlylgr`rhkg ke glq ikgiltry kz glq hgekzm`rhkg' Qnhfl ylfbkm yr`rlb k|r fk|b& rnlxglulzrnlflyy rlgb rk jfkic hgrlz`irhkg& i|zhkyhrx `gb rnl `ip|hyhrhkg ke fl`zghga'

    H `fzl`bx cgkq rnhy'' I`g ikml ekzm rnl `zzka`gil ke rnl y|ttkylb l~tlzr& kz ezkm rnl tlzykg qnk

    zl`ffx bkly cgkq ` akkb bl`f& j|r hy gkr hgrlzlyrlb hg |gblzyr`gbhga rnl tkyyhjfl |rhfhrx ke glq

    hgekzm`rhkg ekz rnl y|jolir `r n`gb'

    H bkgr gllb rk cgkq rnhy'' Rnhy tlzykg mhanr n`ul gk hbl` `y rk qnx rnhy m`x jl zlflu`gr rk `gx ke

    nhy kz nlz ikgilzgy' Rnl fkga-rhml jkyy& qhrn `ff ke nhy+nlz i`zle|ffx ikgyrz|irlb mlgr`f mkblfy `gb

    lyr`jfhynlb zk|rhgly ke rnhgchga `gb `irhga m`x jl lytlih`ffx u|fglz`jfl rk rnhy'

    H bkgr q`gr rk cgkq rnhy''' Rnhy hy ifkyl rk rnl kgl `jkul' Kgl m`x jl rkk hmt`rhlgr rk fl`zg& m`x

    jlfhlul rnl glq hgekzm`rhkg m`x rnzl`rlg l~hyrhga u`f|ly kz mlgr`f mkblfy& kz el`z rn`r fl`zghga qhff

    zlul`f rz|l hagkz`gil hg rnl `zl` `gb m`cl kgl fkkc j`b'

    H i`gr fl`zg rnhy''' Rnhy tlzykg m`x jl y|eelzhga ezkm hgyli|zhrx& kz n`ul n`b fhrrfl l~tlzhlgil

    fl`zghga glq rnhgay& t`zrhi|f`zfx rnkyl rn`r `zl tlzykg`f hg g`r|zl'

    H qkgr ahul xk| tlzmhyyhkg rk rl`in ml''' jx gkr rz|yrhga rnl rl`inlz `y `blp|`rl& kz jx tf`ihga

    zlyrzhirhkgy kg qn`r rnl rl`inlz+ik`in rl`inly `gb nkq hy `gkrnlz q`x ke blgxhga tlzmhyyhkg'

    H q`gr rk n`ul hr ifl`z `gb yhmtfl `ff rnl rhml''' Fl`zghga zlp|hzly yrltthga hgrk ikge|yhkg `gb ykml

    tlktfl bkgr fhcl ikge|yhkg' Hr hy hmtkzr`gr rk |gblzyr`gb rnl bheelzlgil jlrqllg?

    IKGE\YHKG? H bkgr |gblzyr`gb qn`r hy akhga kg `gb H bkgr fhcl hr''' @gb

    QKGBLZ? H bkgr |gblzyr`gb qn`r hy akhga kg `gb H `m hgrzha|lb& tlzn`ty H

    i`g fl`zg ezkm hr'

    H q`gr rk jl tzkazlyyhga `ff rnl rhml'' Rnhy hygr zl`fhyrhi' Fl`zghga zlp|hzly fkga tlzhkby kg tf`rl`|y'

    .Nkqlulz& fl`zghga hy yrhff akhga kg qnhfl rnlzl(

    H q`gr rk jl lgrlzr`hglb'''' rnhy hy zlf`rlb rk hmmlbh`rl az`rhehi`rhkg' He hry gkr e|g& H qkgr bk hr chgb

    ke `rrhr|bl' Rnlzl hy gk y|jyrhr|rl ekz tz`irhil `gb zlhgekzilmlgr lulg he hr hy jkzhga `r rhmly'

    O|yr `gyqlz mx p|lyrhkgy'''' Ikgyrz`hgy rnl tzlylgrlz rk ktlz`rl r rnl flulf ke rnl fl`zglzy hagkz`gil'

    Rnlzl hy gk kgl `gyqlz ekz rnl `jkul lglmhly ke fl`zghga' Hr hy jlyr hy rk `icgkqflbal rnlm `gb m`cl

    rnlm bhyi|yyhjfl yk rnlx i`g jl ikgezkgrlb `gb rz`gyekzmlb' @ i|fr|zl qnlzl tlktfl yy|ml rnlx

    ynk|fb `fzl`bx cgkq uy' kgl qnlzl zl`f tlzykg`f fl`zghga hy ilfljz`rlb `y u`f|`jfl hy rnl rk|anlyri|fr|z`f hyy|l rk bl`f qhrn' Rk izl`rl ` fl`zghga kza`gh`rhkg& rnl fl`blzy qhrnhg hr m|yr jlikml

    fl`zglzy' Jlhga qhffhga rk fl`zg ezkm krnlzy m|yr jl yllg `y `g nkgkz`jfl `gb gkzm`f t`zr ke jlhga `g

    leelirhul fl`blz' @gb rk fl`zg& kgl m|yr yr`zr ezkm rnl tkyhrhkg ke `bmhrrhga rnlzl m`x jl ykmlrnhga

    qnhin hy gkr `fzl`bx cgkqg'

    0H ehzyr y`q ` ulzyhkg ke rnlyl hbl`y `r ` qkzcynkt jx Gklf Rhinx hg 0881

    Rnhy Bki|mlgr T`al :

    .I( :404 I'N' Jlgglrr

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    Fl`blzynht `gb Ikgrzkf T`al 0 ke :

    Fl`blzynht? Zlytkgyhjhfhrx gb Ikgrzkf

    Rnl In`fflgal ekz Fl`blzy .`gb Fl`blzynht Rl`my(

    Jlhga `g leelirhul fl`blz hgif|bly `yyhyrhga tlktfl rk ehgb ml`ghga `gb y`rhye`irhkg hg hyy|ly`gb ihzi|myr`gily rn`r mhanr `r ehzyr yllm |gtfl`y`gr& |ghmtkzr`gr& kz hmtkyyhjfl rk rnlm'0

    Rz`gyekzm`rhkg`f In`gal

    Rnl e|gb`mlgr`f in`gal ke ` yxyrlm y|aalyry rnl gllb ekz rz`gyekzm`rhkg`f fl`zghga3zlp|hzhga glq q`xy hg rnhgchga& blihbhga& `gb jln`uhga qhrn zlytlir rk k|z j|yhglyyly& l`inkrnlz& `gb k|zylfuly y hgbhuhb|`f fl`blzy' Rn|y& rnl m`okz in`fflgal ke hmtflmlgrhga `tzktkylb glq kza`ghy`rhkg`f blyhag hy gkr rn`r ke blulfkthga rnl tf`gy& rnl ml`y|zly& kz rnlr`zalry' Z`rnlz& rnl m`okz in`fflgal hy rn`r ke ynherhga rnl qnkfl kza`ghy`rhkg`f yxyrlm' @gb rkbk rn`r& ke ik|zyl& blm`gby ` m`okz ynher hg rnhgchga `gb jln`uhkzy ke rnl m`okz t`zry ke rn`ryxyrlm& rnl hgbhuhb|`f fl`blzy'

    Hr hy gkr gkzm`f gkz hy hr lgokx`jfl ekz hgbhuhb|`fy rk ytlgb rhml tzkek|gbfx p|lyrhkghga rnlhzq`xy ke rnhgchga `gb `irhga hg ` j|yhglyy lguhzkgmlgr' Blythrl glq hghrh`rhuly `gb tzkaz`my&

    hr hy p|hrl tzlbhir`jfl rn`r m`gx tlktfl o|yr ikgrhg|l qhrn qn`r n`y qkzclb hg rnl t`yr& m`chgamhgkz in`galy `gb mkbhehi`rhkgy rk y|hr rnl i|zzlgr `zl` ke hgrlzlyr' Inkkyhga rk `frlz y|int`rrlzgy hy glhrnlz l`yx gkz tfl`y`gr' Qnlg tlktfl ellf tzlyy|zlb rk bk yk `y rnl zly|fr ke `gkza`gh`rhkg`f bhzlirhul& rnl azl`r m`okzhrx zlytkgb jx o|yr jlhga t`yyhul' Q`hr |grhf rnhy& rkk&jfkqy kulz'

    Hr n`y jllg y`hb he ql ikgrhg|l rk bk qn`r ql n`ul `fq`xy bkgl& ql qhff ikgrhg|l rk alr qn`rql n`ul `fq`xy akrrlg' Rnhy hy ilzr`hgfx kerlg rz|l& j|r kgfx he rnl ikgrl~r zlm`hgy rnl y`ml!Rnl kfb jln`uhkzy `gb q`xy ke rnhgchga n`ul ylzulb |y ulzx qlff' @gb xlr& `y ql cgkq& rhmlyrnlx `zl ` in`gahga' Rnl hgrlzg`f gb l~rlzg`f ikgrl~r ke k|z j|yhglyyly gb rnlzlekzl ekzk|z rnhgchga `gb `irhkgy hy z`thbfx in`gahga' Bkhga qn`r ql n`ul `fq`xy bkgl qhff tzkb|ilulzx bheelzlgr zly|fry rkb`x rnlg lulg ` elq xl`zy `ak' Hg ` qkzb& rnlzl hy mkzl u`zhlrx `gb

    ikmtfl~hrx rk bl`f qhrn `gb yrhff bk yk leelirhulfx'

    U`zhlrx Qhrn Ikgrzkf Hy Zlp|hzlb rk Y|zuhul `gb Tzkytlz

    Hg ` z`thbfx in`gahga lguhzkgmlgr `gx yxyrlm m|yr jl `jfl rk zlm`hg yr`jfl `gb leelirhulfx`b`tr rk hry lguhzkgmlgr he hr hy rk y|zuhul `gb tzkytlz' Hg krnlz qkzby& hr gllby rk jl e|ffx`q`zl ke rnl zl`fhrhly ke hry lguhzkgmlgr `gb jl hg ikgrzkf' Rnhy hy `y rz|l ekz ` j|yhglyy `gbkza`ghy`rhkg `y hr hy rz|l ekz fhuhga rnhgay' @gb ` ikmtfl~ yxyrlm& fhcl `g kza`ghy`rhkg& m|yr jlikgrzkfflb jx hry fl`blzynht' @ in`gahga lguhzkgmlgr hguhrly hgyr`jhfhrx' Yxyrlmhi hgyr`jhfhrxhy ` ixjlzglrhi: ikgiltr& `gb hr n`y ixjlzglrhi ykf|rhkgy' Zkyy @ynjx& `g l~tlzr hg rnl ehlfb keixjlzglrhiy& `bbzlyylb rnhy e|gb`mlgr`f tzhgihtfl hg nhy @ynjxy F`q ke Zlp|hyhrl U`zhlrx9&qnhin yr`rly rn`r

    ikgrzkf i`g jl kjr`hglb kgfx he rnl u`zhlrx ke rnl ikgrzkfflz hy `r fl`yr `y azl`r `y

    rnl u`zhlrx ke rnl yhr|`rhkg rk jl ikgrzkfflb' Hg krnlz qkzby& kgl i`gr alr e|ffe|girhkg`f u`f|l k|r ke ` rnzll-q`x fhanr j|fj qhrn kgfx `g kg-kee yqhrin'

    0 In|ic Jlgglrr Ynlff Mhghga 08>: H m`bl hr |t: Ixjlzglrhiy rnl yihlgil ke ikmm|ghi`rhkg `gb ikgrzkf rnlkzx rn`r hy ikgilzglb lytlih`ffx qhrn rnl

    ikmt`z`rhul yr|bx ke |rkm`rhi ikgrzkf yxyrlmy .`y hg rnl glzuk|y yxyrlm& mlin`ghi`f-lflirzhi`f yxyrlmy& gb

    kza`gh`rhkg`f yxyrlmy(9nrrt?++tlytmi0'u|j'`i'jl+ZLPU@Z'nrmf .rnhy hy `g `irhul fhgc qnlg hg tbe(

    Rnhy Bki|mlgr T`al 9

    .I( :404 I'N' Jlgglrr

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    Fl`blzynht `gb Ikgrzkf T`al : ke :

    @gkrnlz l~`mtfl hy Ynlffy qkzc hg bhulzyhrx `gb hgif|yhulglyy qnhin hy `jk|r hgizl`yhga rnlu`zhlrx qhrnhg k|z fl`blzynht y|in rn`r leelirhul a|hb`gil `gb hgrlzg`f ikgrzkf m`x jl tzkuhblbrk ` qkzcekzil& i|yrkmlz ylr& `gb l~rlzg`f yr`clnkfblzy rn`r `zl hgizl`yhga b`hfx hg rnlhzu`zhlrx& l~tlir`rhkgy `gb blm`gby' @gb rnl j|yhglyy zl`ykg ekz ` fl`blzynht rl`m hy rn`r hrtzkuhbly mkzl u`zhlrx hg tkhgry ke uhlq `gb ktrhkg blulfktmlgr rn|y& jlrrlz blihyhkgy `gbikgrzkf ekz ` ikmtfl~ yxyrlm qhrn fkry ke u`zhlrx `gb |gilzr`hgrx' Ke ik|zyl `fhagmlgr `gbikmmhrmlgr `zl `fyk clx zly|fry ke ` rl`m rn`r hy e|girhkghga qlff'

    Fl`blzynht `gb Ikgrzkf

    Ql n`ul y`hb yxyrlmy gllb rk jl hg ikgrzkf `gb rn`r fl`blzy tzkuhbl rn`r ikgrzkf' Nkq kglrnhgcy `jk|r qn`r fl`blzy bk `gb qn`r rnlx i`g rz|fx ikgrzkf hy l~rzlmlfx hmtkzr`gr' Nkqlulz&hr hy |yle|f rk |gblzyr`gb qn`r ikgrzkf zl`ffx ml`gy hg ` ezll ykihlrx .fhcl Ynlff(' M`g`alzybk gkr bhzlirfx ikgrzkf rnl zly|fry ke rnlhz kza`ghy`rhkgy''' rnl mkyr rnlx i`g bk hy rk ikgrzkfykml ke rnl u`zh`jfly .hgt|ry( qnhin `eelir rnl qkzchga lguhzkgmlgr .zlyk|zily `gbikgylp|lgily( qhrnhg qnhin tlktfl bk rnlhz qkzc gb m`cl rnlhz hgbhuhb|`f inkhily' Rn|y&rnlx bk ilzr`hgfx hgef|lgil rnlhz yr`ee' J|r ` m`g`alz bhzlirfx ikgrzkfy tzhm`zhfx kgfx nhy kznlz kqg jln`uhkz `gb inkhily& `gb fhrrfl lfyl' @gb rnl m`g`alz hy `fmkyr rkr`ffx bltlgblgr kgrnl inkhily m`bl jx y|jkzbhg`rly .hg zlytkgyl rk rnlhz fl`blzy jln`uhkz( ekz qn`r `ir|`ffxn`ttlgy hg rnl kza`ghy`rhkg'

    Hg krnlz qkzby& hg k|z kza`ghy`rhkg`f |ghry& hr hy hgbhuhb|`fy m`chga ` ezll inkhil `jk|r qn`r rkbk& qnlg& `gb nkq qlff& rn`r tzkb|ily rnl zly|fry' @ff rnhgay ikgyhblzlb& tlktfl inkkyl rkr`cl `irhkg hg zlytkgyl rk rnlhz o|bamlgr `jk|r qn`r hy hmtkzr`gr rk rnlm' Nktle|ffx& rnlylinkhily `zl m`bl hg rnl jlyr hgrlzlyr ke rnlhz okj zlytkgyhjhfhrhly `gb ikmt`gx kjolirhuly'Fl`blzy bk hgef|lgil rnlyl inkhily rnzk|an m`gx mlin`ghymy `gb ` clx kgl hy rnlhz kqgjln`uhkz'

    Rnlzl `zl rnzll clx tkhgry rk ikgyhblz'

    .0( Rnl ilgrz`f zl`fhrx ke ikgrzkf hg `g kza`ghy`rhkg hy rn`r tlktfl ikgrzkf rnlmylfuly jxrnl inkhily rnlx m`cl `jk|r rnlhz kqg rnhgchga& `rrhr|bly& gb jln`uhkzy' Gk kgl ekzily rnlmrkrnhgc kz `ir hg `gx ytlihehi q`x& l~iltr jx rnlhz hgef|lgil kg rnl yhr|`rhkgy `gb lguhzkgmlgr

    qhrnhg qnhin rnl tlzykg m`cly rnlhz inkhily' @gb& hr hy `fyk rz|l rn`r mkyr tlktfl qhff zlytkgbhg tzlbhir`jfl q`xy rk ikmmkg yhr|`rhkgy'

    .:( Rnl nhanlz kgl hy hg rnl kza`ghy`rhkg rnl mkzl kgl ikgrzkfy hgt|ry `gb rnl flyybhzlir ikgrzkf kgl n`y kulz k|rt|ry' Ikgrzkf ke rnl ikyr& p|`grhrx& `gb p|`fhrx ke zly|fry hy hg rnlmhgby `gb n`gby ke rnkyl bkhga rnl qkzc rk tzkb|il rnkyl zly|fry'

    .9( Mkyr tlktfl hg kza`ghy`rhkgy `zl p|hrl tz`irhilb hg hgrlztzlrhga rnl ml`ghga kelulzx yhaghehi`gr `irhkg `gb blihyhkg r`clg jx rnlhz fl`blzy' Hg l~rzlml i`yly& rnhy hy y|zuhu`f ychff' Kgl m|yr jl `jfl rk eha|zl k|r qn`r rnl l~li|rhul zl`ffx q`gry `gb rnhyzlp|hzly rz`ichga& kulz rhml& rnl ikgyhyrlgix .kz f`ic ke hr( jlrqllg qn`r rnl fl`blz y`xy `gbqn`r nl kz ynl `ir|`ffx bkly' Qnlglulz `g hgikgyhyrlgix hy bhyikulzlb jlrqllg qkzby `gb

    `irhkgy& rnl `irhkgy `zl `yy|mlb rk jl rnl i`zzhlzy ke rnl rz|rn `gb rnl qkzby `zl bhyik|grlbkz hagkzlb' Yk& rnl mkyr hmtkzr`gr ikgrzkf ` fl`blz i`g l~lzihyl hy rnl blazll ke ikgyhyrlgix`gb ikgaz|lgil jlrqllg rnlhz qkzby `gb `irhkgy'

    Rnlyl tkhgry `zl t`zrhi|f`zfx rz|l qnlg m`okz in`gal zlp|hzly rnl fl`blz .`gb fl`blzynhtrl`m( rk jl ` tkyhrhul ekzil ekz glq q`xy ke rnhgchga `gb ktlz`rhga'

    Rnhy Bki|mlgr T`al 2

    .I( :404 I'N' Jlgglrr

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    Ikgbhrhkgy ekz Leelirhul Rl`my T`al 0 ke 9

    Ikgbhrhkgy ekz `g Leelirhul Rl`m

    Hr bkly gkr `fq`xy m`cl j|yhglyy ylgyl ekz mlmjlzy ke `g kza`gh`rhkg`f |ghr rk qkzc `y

    ` rl`m' .J|r hr kerlg bkly( Rnl g`r|zl ke rnl qkzc rk jl bkgl& rnl chgby ke blihyhkgy

    rn`r gllb rk jl m`bl& `gb rnl rxtl ke kza`gh`rhkg`f i|fr|zl rn`r hy blyhzlb `zl ykml ke

    rnl e`irkzy rk jl ikgyhblzlb qnlg m`chga ` blihyhkg `y rk nkq `gb qnlg rk |rhfhl ` rl`m

    `y ` yrz|ir|zl rk tzkuhbl fl`blzynht `gb blihyhkg m`chga hg rnl `iikmtfhynmlgr kej|yhglyy kjolirhuly'

    Nkqlulz& ktlz`rhga `y `g leelirhul fl`blzynht rl`m hy fhclfx glilyy`zx qnlg hry mlmjlzy?

    zltzlylgr ytlih`fhlb y|j-|ghry& yn`zl ikmmkg kjolirhuly& n`ul zkfly `gb zlytkgyhjhfhrhly

    rn`r `zl ulzx hgrlzbltlgblgr& m|yr y|ttkzr ikmmkg yrz`rlahi `gb i|fr|z`f `ttzk`inly&

    lri' Hg krnlz qkzby& qnlg rnl kza`gh`rhkg `gb kjolirhuly `zl ikmtfl~ `gb rnlzl `zl

    ifl`z j|yhglyy zl`ykgy rn`r rnl fl`blzy jl hg yxgin `gb m|r|`ffx y|ttkzrhul' Hr hy kerlg

    rnl i`yl rnlx gllb rk jl `jfl rk ytl`c qhrn kgl ukhil kg ` g|mjlz ke rnhgay `gb

    blmkgyrz`rl ` ikmmkg ikmmhrmlgr rk clx hyy|ly e`ihga rnl kza`gh`rhkg'

    Hr hy `fyk rz|l ykml tlktfl n`ul rnl jlfhle .j`ylb |tkg l~tlzhlgil( rn`r j|hfbhga ` rl`m

    `gb qkzchga `y ` rl`m gllby rk lgr`hf m`gx |gtzkb|irhul mllrhgay& `gb Rl`m

    Blulfktmlgr ylyyhkgy rn`r `zl l~tlzhlgilb `y |gglilyy`zhfx tlzykg`f `gb

    |gikmekzr`jfl& kerlg eki|yhga kg hgbhuhb|`fy gb jln`uhkzy rn`r gllb rk jl eh~lb' H bk

    gkr y|jyizhjl rk rnlyl `y `ttzktzh`rl kz glilyy`zx in`z`irlzhyrhiy ekz ` rl`m rk jlikml

    leelirhul'

    Qnhfl tf`gglb lulgry rk eki|y kg hgbhuhb|`f in`z`irlzhyrhiy `gb hgrlztlzykg`f kzhlgrlb

    l~lzihyly i`g jl |yle|f& hr hy mx kthghkg rn`r |gflyy ykml krnlz kza`gh`rhkg`f hyy|ly `zl

    ifl`z& m`gx ifhlgry bk gkr zlytkgb qlff rk rnlyl chgby ke l~lzihyly' Lulg rnlg& tlktfl kgfxzlytkgb qlff |gblz ilzr`hg ikgbhrhkgy' @gb rnl tzhml ikgbhrhkg hy rn`r l`in hgbhuhb|`f

    m|yr jl ezll rk inkkyl rk jl tlzykg`ffx nlftlb' Hgbhuhb|`fy m|yr jlfhlul rnlx gllb

    ykml nlft `gb `zl zl`bx `gb q`gr rk fl`zg `jk|r rnlmylfuly'

    H jlfhlul rn`r qnlg rnl gllb rk ktlz`rl `y ` rl`m hy tzlylgr& rnlzl hy ` fkahi`f ylp|lgil

    ke ek|z i`rlakzhly& kz flulfy ke hyy|ly& rn`r gllb rk jl `bbzlyylb rk `yyhyr rnl rl`m rk

    blulfkt `gb e|girhkg leelirhulfx' Rnlyl `zl blyizhjlb hg rnl gl~r t`al' He ykmlrnhga

    `jk|r ` ekzmhga kz l~hyrhga rl`m hy rnk|anr rk jl ` tzkjflm& hr i`g tzkj`jfx jl rz`ilb rk

    ykmlrnhga rn`r hy mhyyhga& mhy|gblzyrkkb& kz mhyy-`fhaglb qhrnhg rnlyl ek|z i`rlakzhly'

    Hr hy qkzrn gkrhga rn`r hgrlztlzykg`f hyy|ly `gb j`b jln`uhkzy e`ff hgrk rnl f`yri`rlakzx' Hr hy mx l~tlzhlgil hr hy gkr nlfte|f rk qkzc `r flulf ek|z& he rnl m`okz hyy|ly hg

    flulfy 0& :& `gb 9 `zl gkr ifl`z `gb zlykfulb' Mkyr hgrlztlzykg`f tzkjflmy `zl rnl

    zly|fr ke mhy|gblzyr`gbhgay kz bhy`azllmlgry hg rnlyl ehzyr rnzll flulfy'

    Rnhy Bki|mlgr T`al

    .I( :404 I'N' Jlgglrr

  • 8/9/2019 2 Leadership and Teams

    9/24

    Rz|yr `gb Leelirhul Rl`my T`al : ke :

    `irhkg(? H bkg!r |gblzyr`gb& H bkg!r fhcl& H bkg!r q`gr& xk| `zl gkr ifl`z& H bhy`azll& Hq`gr rk yrkt& H bkg!r cgkq qn`r rk bk& lri hy rk y`x rn`r H I@ZL LGK\AN @JK\R XK\&

    @GB + KZ RNHY HYY\L RN@R H @M QHFFHGA RK @IR& RK HGULYR& RK ZHYC' H i`zl

    lgk|an rk m`cl mx rnhgchga `gb ellfhgay cgkqg rk krnlzy' H rz|yr mxylfe rk |gblzyr`gb

    qn`r H `m rnhgchga gb H rz|yr rn`r xk| qhff zlytkgb hg nl`frnx q`x' H `m rz|yrhga rn`r

    xk| qhff zlytkgb hg chgb& `gb rn`r he xk| n`ul ` tzkjflm qhrn `gx ke rn`r& rn`r xk| qhff rz|yr

    `gb i`zl lgk|an rk zlytkgb hg `g lp|`ffx rz|yr-j|hfbhga q`x' Rn|y& ql bkg!r n`ul rk t|r

    rhml `gb lglzax hgrk mhgb zl`bhga& ylikgb a|lyyhga& jlhga i`zle|f& kulzfx l~tf`hghga kzp|`fhexhga& `gb ql i`g alr kg qhrn tzkb|ihga leelirhul zly|fry `gb fl`zghga ezkm rnl

    bhyi|yyhkg'

    Jlhga bhyik|grlb& kz rnl el`z ke jlhga bhyik|grlb hy ` m`okz ikgrzhj|rkz rk f`ic ke rz|yr

    hg ` azk|t `gb rlgby rk tzlulgr tlktfl ezkm jlhga nkglyr `gb yrz`hanrekzq`zb' Rnlx

    qhrnnkfb kz q`rlz bkqg hbl`y& rnk|anry& `gb b`r` rn`r qk|fb jl hmtkzr`gr hgekzm`rhkg ekz

    rnl azk|t'

    Gkr Cllthga Ikmmhrmlgry'' hy `gkrnlz ekzm ke bhyik|grhga `gb hy `gkrnlz m`okz

    ikgrzhj|rkz rk f`ic ke rz|yr `mkga tlktfl' He xk| bk gkr bk qn`r xk| y`x xk| qhff bk& Hjlahg rk rz|yr xk| flyy' He xk| nlyhr`rl rk m`cl ikmmhrmlgry& kz lulg qkzyl& he xk| m`cl

    rnlm `gb rnlg jzl`c rnlm .qhrnk|r zlglakrh`rhga( H jlahg rk rz|yr xk| flyy'

    Kgl i`g rnhgc hg rlzmy ke rz|yr n`uhga rnzll `ytliry ff n`ul rk l~hyr' Kgl kz rqk ke rnl

    rnzll hy hgy|eehihlgr? H m|yr rz|yr xk|z qhffhgaglyy rk bk rnl zhanr rnhga kz rk bk qn`r xk| y`x xk| qhff bk'

    Rnhy hy rz|yrhga xk|z hgrlgrhkg' H m|yr rz|yr xk| `jhfhrx rk bk rnl zhanr rnhga kz rk bk qn`r xk| y`x xk| qhff bk' Rnhy

    hy rz|yrhga xk|z ychff `gb o|bamlgr' H m|yr rz|yr xk|z bltlgb`jhfhrx rk bk rnl zhanr rnhga kz rk bk qn`r xk| y`x xk| qhff

    bk' Rnhy hy rz|yrhga rn`r xk| qkgr ekzalr& alr bhyrz`irlb& kz zltzhkzhrhl rnl

    ikmmhrmlgr xk| m`bl rk ml'

    Qnx bkg!r ql yll tlktfl cllthga ikmmhrmlgry `gb lga`ahga hg tzkb|irhul rz|yrhga `gbikgezkgrhga jln`uhkz hg m`gx j|yhglyy hgrlz`irhkgy; I|fr|zl hy kgl zl`ykg' Hg ykml

    kza`gh`rhkgy `gxrnhga gla`rhul& kz |gikmekzr`jfl hy uhlqlb `y gkr nlfte|f kz hmtkfhrl&z`rnlz rn`g `y hmtkzr`gr hgekzm`rhkg rk jl ikgyhblzlb'

    @gkrnlz zl`ykg hy rn`r hg m`gx rl`my kz mllrhgay& tlktfl `zl kerlg gkr qkzchga rkq`zb

    rnl ikmmkg j|yhglyy kjolirhul rnlx `zl y|ttkylbfx rnlzl rk `bbzlyy' L`in hy kerlg

    qkzchga RNLHZ KQG `algb` kz o|yr m`g`ahga rnlhz hm`al' Lulg he rnlx bk n`ul

    ikmmkg `algb`& rnlx ylfbkm u`f|l rnl TZKILYY ke blulfkthga rnl rz|yr `gb hgbhuhb|`f

    `gb azk|t hgrlz`irhkgy rn`r i`g tzkb|il hmtzkulb rz|yr `gb j|yhglyy zly|fry' Leelirhul

    hgbhuhb|`f `gb azk|t hgrlz`irhkg i`g jl ik`inlb `gb fl`zglb' Rnl hgrlgrhkg `gb qhffhgaglyy

    rk bk yk hy ykmlrnhga p|hrl bheehi|fr rk izl`rl' Hgbhuhb|`fy n`ul rk m`cl `g hgbhuhb|`f

    inkhil rk fl`zg'

    Rnhy Bki|mlgr T`al 8

    .I( :404 I'N' Jlgglrr

  • 8/9/2019 2 Leadership and Teams

    10/24

    Bhyik|grhga T`al 0 ke :

    \gikgyihk|y Bhyik|grhga Ke Tlktfl `gb Hyy|ly

    @ M`okz I`|yl Ke Fkq Rz|yr& Tkkz Rl`my&

    Tkkz Mllrhgay& Tkkz Zlf`rhkgynhty& `gb Tkkz Zly|fry

    BHYIK\GRY @ZL GKZM@F Q@XY KE L^NHJHRHGA ZLYHYR@GIL'' KE TZKRLIRHGAKGLYLFE EZKM N@UHGA RK BL@F QHRN TLKTFL& HYY\LY& KZ B@R@ KULZFK@B

    @ BHYIK\GR? *Qnlg H bhyik|gr& H jlfhlul& kz `ir `y he H jlfhlul& rn`r qn`r H rnhgc `jk|r `g

    hyy|l kz `g hbl` hy mkzl hmtkzr`gr& mkzl |yle|f& kz mkzl *ikzzlir* rn`g qn`r xk| rnhgc `jk|r rn`rhyy|l kz hbl`'

    Bhyik|gry i`g jl `yykih`rlb qhrn jkrn hyy|ly % tlktfl

    Qnlg H bhyik|gr H `m rzl`rhga hyy|ly& .kz tlktfl( `y he rnlx ''' bkg!r l~hyr& `zlg!r hmtkzr`gr& kz i`g!r

    jl in`galb

    Rk gkr bhyik|gr bklygr ml`g H i`g!r bhy`azll'' bhyik|grhga hy qnlg H hg leelir *t|r bkqg* krnlzy

    `y hgbhuhb|`fy& kz rnl hbl`y rnlx `zl t|rrhga ekzrn' H m`x bk rnhy kulzrfx& kz o|yr hg mx kqg nl`b

    `gb ikmm|ghi`rl hr qhrn `g l~tzlyyhkg kz jkbx f`ga|`al'

    Bhyik|grhga rlgby rk kii|z qnlg `g hgbhuhb|`f hy ktlz`rhga ezkm ` cgkqlz tkyhrhkg& z`rnlz rn`grn`r ke ` fl`zglz'

    @frnk|an |y|`ffx |ghgrlgrhkg`ffx `gb |gikgyihk|yfx bkgl& bhyik|grhga hy ` j`zzhlz rk rnlblulfktmlgr ke rz|yr `mkga hgbhuhb|`fy' Kgl bhyik|gr rlgby rk hguhrl krnlzy `gb tlktfl r`cl

    blelgyhul tkyhrhkgy qhrn kgl `gkrnlz'

    Rnhy hy ` tzkjflm hg rnl j|yhglyy lguhzkgmlgr jli`|yl''''

    Hr @FQ@XY ellfy j`b rk jl bhyik|grlb''' tlktfl bk zl`ir'' rnlx bkgr ellf y`el rk zhyc'

    0' hr `r fl`yr *yn|ry tlktfl bkqg*''' `gb bhyik|z`aly `bbhrhkg`f |yle|f bh`fka|l:' hr kerlg hguhrly mkzl bhyik|grhga hg zlytkgyl''' fl`bhga rk alr-gkqnlzl bhyi|yyhkgy

    9' hr n|zry& `fhlg`rly& `gb bhyr`gily hgbhuhb|`fy''' `gb tzlulgry rnl blulfktmlgr ke zlytlir % rz|yr

    2' hr blyrzkxy rz|yr `gb zhyc-r`chga''' `gb hguhrly blelgyhulglyy `gb m`gl|ulzhga

  • 8/9/2019 2 Leadership and Teams

    11/24

    Bhyik|grhga T`al : ke :

    NKQ BKLY BHYIK\GRHGA N@TTLG; '' Ykml L~`mtfly?

    @ZK\GB B`r` kz HYY\LY @ZK\GB TLKTFL

    BHYIK\GR RNL L^HYRLGIL BHYIK\GR RNL L^HYRLGIL

    @y he hr bklyg!r l~hyr @y he nl+ynl bklyg!r l~hyr

    *H bhbg!r gkrhil * H bkg!r `gyqlz rnl p|lyrhkg

    *Gk kgl rkfb ml* H e`hf rk `icgkqflbal `gkrnlzy tzlylgilRn`r i`gr jl rz|l H bkg!r hgekzm& hgukful& kz hguhrl'''

    BHYIK\GR RNL YHAGHEHI@GIL BHYIK\GR RNL YHAGHEHI@GIL

    @y he hr hy gkr hmtkzr`gr @y he nl+ynl bklyg!r ik|gr

    *Gkr rn`r jha ke ` bl`f* H bkgr `yc nlz kthghkg'''*Ql bkg!r n`ul rnl f|~|zx ke''''* H hgrlzz|tr krnlzy r qhff''''

    Rn`ry gkr ` tzkjflm ekz ml'' H bkgr t`x `rrlgrhkg rk qn`r hy y`hb''

    BHYIK\GR RNL YKFU@JHFHRX BHYIK\GR RNL IN@GAL@JHFHRX

    @y he hr i`g!r jl ykfulb @y he nl+ynl i`g!r in`gal

    *Xk| o|yr i`g!r'''* *Rnlx qkg!r jl `jfl''''*

    *Hr qk|fbg!r qkzc''* *Nl qkg!r fhcl''''*

    *Ql rzhlb rn`r kgil'''* *Ynl i`g!r r`cl hr'''*Ql `zl uhirhmy''' Hg rnhy ikmt`gx ql glulz

    BHYIK\GRY @ZL GKZM@F Q@XY KE L^NHJHRHGA ZLYHYR@GIL'' KE TZKRLIRHGA

    KGLYLFE EZKM N@UHGA RK BL@F QHRN TLKTFL& HYY\LY& KZ B@R@ KULZFK@B

    Hr hy hmtkzr`gr rk rzx rk `ukhb rnlm `gb nlfte|f rk ikgezkgr rnlm qnlg xk| yll rnlm'

    Rnhy Bki|mlgr T`al 00

    .I( :404 I'N' Jlgglrr

  • 8/9/2019 2 Leadership and Teams

    12/24

    Ikgb|irhga Leelirhul Mllrhgay T`al 0 ke 9

    Ikgb|irhga Leelirhul Mllrhgay

    J|yhglyy Gllb ekz Leelirhul MllrhgayMllrhgay `zl nlfb `mkga m|frhtfl tlktfl jli`|yl rnl `yy|mtrhkg hy rn`r rnhy u`zhlrx

    ke tlktfl hy zlp|hzlb b|l rk rnl gllb ekz m|frhtfl uhlq tkhgry `gb yk|zily ke hgekzm`rhkg

    `gb l~tlzrhyl hg kzblz rk m`cl rnl jlyr blihyhkgy' Yr`ee mllrhgay& tzkjflm ykfuhgamllrhgay& `gb ytlih`f r`yc rl`m mllrhgay `zl izhrhi`f rkkfy rn`r i`g lhrnlz nhgblz kz

    azl`rfx lgn`gil rnl leelirhul ktlz`rhkg ke j|yhglyy |ghr' Rnlhz leelirhulglyy hy `

    e|girhkg ke ylulz`f lflmlgry? Rnl `ttzktzh`rlglyy `gb if`zhrx ke rnl kjolirhuly kz tzkjflmy rk jl `bbzlyylb Rnl ikmtflrlglyy `gb `ii|z`ix ke rnl hgekzm`rhkg `u`hf`jfl Rnl inkhil ke mllrhga t`zrhiht`gry& ikgyhblzhga jkrn rnlhz rlinghi`f `gb

    hgrlztlzykg`f ychffy Rnl tzkilyy kz mlrnkby |ylb rk ikgb|ir rnl mllrhga `gb tzkjflm ykfuhga Rnl p|`fhrx ke rnl t`zrhiht`rhkg `gb hgrlz`irhkg ke rnl t`zrhiht`gry Rnl leelirhulglyy ke rnl mllrhga fl`blz hg bhzlirhga rnl tzluhk|y ehul@g leehihlgr `gb leelirhul mllrhga hy zl`ffx `jk|r rnl leelirhul tzkilyyhga ke

    hgekzm`rhkg' @gb rnhy hy rnl j`yhi r`yc ke ` fl`blz& rk lgy|zl rn`r rnl ikzzlir

    hgekzm`rhkg hy a`rnlzlb& ikgyhblzlb& `gb tzkilyylb y|in rn`r rnl jlyr tkyyhjfl blihyhkgy

    `zl m`bl hg ` rhmlfx q`x `gb rnl |gblzyr`gbhga ke& `gb ikmmhrmlgr rk& rnkyl blihyhkgy hy

    blulfktlb mkga rnl t`zrhiht`gry'Ml`ghgae|f `gb leelirhul hgrlz`irhkg `mkga t`zrhiht`gry `fyk n`y rnl jlglehr ke

    ynherhga rnl q`x tlktfl yll l`in krnlz `y qlff `y rnl q`x rnlx yll `gb |gblzyr`gb hyy|ly'Rnhy hy jli`|yl ke glq `q`zlglyy& fl`bhga rk in`galb `yy|mtrhkgy& `gb rk glq ktrhkgy'

    Tkhgry Rk Ikgyhblz @y Mllrhga Fl`blz?Xk| m`x inkkyl rk blfla`rl& kz qkzc qhrn krnlzy rk `bbzlyy rnl ekffkqhga hyy|ly j|r xk|

    gllb rk |gblzyr`gb `gb kqg rnl k|rikml?

    0( I`zle|ffx rnhgc rnzk|an rnl hgrlgblb kjolirhuly& jkrn ekz rnl mllrhga hrylfe& `gb

    ekz rnl u`zhk|y y|joliry rk jl `bbzlyylb hg hr' Qn`r bk xk| gllb t`zrhiht`gry rk bk; Hrnlfty rk rnhgc hg rlzmy ke rnl *tzkb|iry* rnl mllrhga hy l~tlirlb rk tzkb|il' Rnhy i`g

    kerlg jl l~tzlyylb qhrn ulzjy??

    rk |gblzyr`gb kz fl`zg ykmlrnhga&

    rk yn`zl hgekzm`rhkg kz rlff ykmlrnhga&

    rk blihbl& blulfkt kz bk ykmlrnhga& rk l~tlzhlgil ykmlrnhga

    kz ykml ikmjhg`rhkg ke `ff ke rnl `jkul

    :( I`zle|ffx inkkyl& rnlg tzlt`zl& rnl zhanr mllrhga t`zrhiht`gryahulg rnl

    kjolirhuly rk jl `inhlulb' Ykml `zl clx3 krnlzy m`x alr hg rnl q`x gk m`rrlz qnkm

    rnlx zltkzr rk'

    Rnhy Bki|mlgr T`al 0:

    .I( :404 I'N' Jlgglrr

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    Ikgb|irhga Leelirhul Mllrhgay T`al : ke 9

    9( Jl tzlt`zlb rk nkfb xk|zylfe `gb krnlzy `iik|gr`jfl ekz hgbhuhb|`f jln`uhkzy rn`rhgnhjhr mllrhga leelirhulglyy' .T`al 9( Ikgezkgr rnlm qnlg xk| yll rnlm'

    2( Zlikaghl rnl gllb ekz ikgyihk|y tf`gghga `gb m`g`almlgr ke rnl mllrhga ekzm`r

    `gb tzkilyy yk rnl kjolirhuly `zl `inhlulb' Rnlzl hy ` *rlingkfkax* rk rnhy rn`r i`g jl

    fl`zglb `gb hmtzkuly qhrn tz`irhil' Ykmlkgl hg rnl zkkm ynk|fb ellf zlytkgyhjfl ekz

    rnhy' Rnhy zlytkgyhjhfhrx i`g zkr`rl kz in`gal qhrn rnl `algb`& j|r hr ynk|fb jl ifl`z qnk

    n`y rnl zlytkgyhjhfhrx'

    ( Ikmm|ghi`rl k|rikmly hg ` rhmlfx q`x' Rnhy hy t`zrhi|f`zfx hmtkzr`gr qnlg clx

    yr`clnkfblzy n`ul gkr jllg tzlylgr' Hr hy `fyk hmtkzr`gr rk m`hgr`hg ` ifl`z t|jfhi zlikzb

    ke blihyhkgy m`bl `gb `irhkg hrlm `iik|gr`jhfhrhly' Qhrnk|r rnhy& ikmmhrmlgry yfht `q`x

    `gb rnl azk|t qhgby |t zl-qkzchga kfb hyy|ly hg`ttzktzh`rlfx'

    Qn`r I`g Nhgblz Leelirhulglyy ;

    M`gx mllrhgay `zl hgleehihlgr kz hg`ttzktzh`rl ekz rnlhz hgrlgblb kjolirhuly jli`|yl ke

    `gx kz `ff ke rnl ekffkqhga?

    @' Tzkjflmy Qhrn Rnl Kjolirhuly'''

    0' M|frhtfl kjolirhuly''' rkk m`gx kz rkk ikmtfl~ ekz rnl ylyyhkg blyhag kz rhml:' Ikgefhirhga kjolirhuly''' hg`ttzktzh`rl ikmjhg`rhkg

    9' Nhbblg kjolirhuly''' bhbg!r rnhgc hr rnzk|an& e`hflb rk jl ifl`z `jk|r rnlm kz gkr

    qhffhga rk jl bhzlir2' @mjha|k|y kjolirhuly'''gkr `jfl rk *rz`gyf`rl* rnlm hgrk ` zlikagh`jfl *tzkb|ir* kz

    k|rikml rk jl tzkb|ilb `y ` zly|fr ke rnl mllrhga

    J' Tzkjflmy Qhrn Rnl Tf`gghga `gb Rnl Fl`blzynht'''

    0' Mllrhga q`yg!r ikgyihk|yfx rnk|anr rnzk|an3 fhrrfl rnk|anr ahulg rk rnl tzkilyy

    gllblb rk jl mkyr leelirhul'

    :' Rnl fl`blz flry rnl azk|t q`gblz ezkm? rnl `algb`& rnl hgrlgblb tzkilyy& rnl rhml'

    9' Rnl fl`blz bklyg!r m`g`al rnl leelirhul j`f`gil ke t`zrhiht`rhkg gb hgrlz`irhkg

    `mkga tlktfl'

    2' Rnl fl`blz hguhrly rnl qzkga tlktfl kz `ffkqy |gglilyy`zx kgly rk `rrlgb'

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    Ikgb|irhga Leelirhul Mllrhgay T`al 9 ke 9

    I' Tzkjflmy Qhrn Rnl T`zrhiht`gry `gb Hgbhuhb|`f Jln`uhkzy'

    *\gnlfte|f t`zrhiht`gry `zl rnkyl qnk rlgb rk qkzc rnlhz tlzykg`f `algb`y& z`rnlz rn`g

    ikgrzhj|rl rk rnl mllrhga kjolirhuly' Rnlx bk rnhy jx alrrhga hgrk y|in gkg-tzkb|irhul

    jln`uhkzy `y fhyrlb jlfkq' Tlktfl bk gkr gllb rk jl RZ@HGLB gkr rk bk rnhy3rnlx o|yrgllb rk jl zlmhgblb .ikgezkgrlb( qnlglulz hr n`ttlgy'

    Hr Hy Ulzx Bxye|girhkg`f Qnlg Tlktfl Bk Rnl Ekffkqhga?0' Bk gkr cllt ikmmhrmlgry `y hr izl`rly qkzc `gb zlb|ily rz|yr

    :' @zl zlf|ir`gr rk ukf|grllz ekz qn`r gllby rk jl bkgl

    9' Lga`al hg yhbl ikgulzy`rhkgy kz krnlzqhyl bk gkr t`x `rrlgrhkg

    2' Ikml hg f`rl `gb yllm rk rnhgc rn`r hy gkr bhyz|trhul

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    ==========================================================

    Ikmmhrmlgr Ikgulzy`rhkgy T`al 0 ke 04

    Jlgglrr Ik`inhga % Ikgy|frhga

    Hgrzkb|irhkg

    Rnhy mkgkaz`tn zlp|hzly ` jhr ke l~tf`g`rhkg `y rnl rlzmy |ylb `zl gkr ikmmkg' Rnl y|joliry`bbzlyylb `zl m|in mkzl `r rnl flulf ke rnl hgbhuhb|`f& z`rnlz rn`g `r rnl zkfl ke fl`blzynht kzkza`gh`rhkg`f yrz|ir|zl' H hgif|bl hr jli`|yl hr nhanfhanry rz|yr`y ` ulzx glilyy`zx lflmlgr ekzleelirhul hgbhuhb|`f zlf`rhkgynhty& `gb rnlzlekzl& leelirhul fl`blzynht `gb rl`mqkzc' Hr tzkuhbly `z`rnlz blr`hflb `g`fxyhy `gb ekzm|f` ekz m`chga leelirhul `azllmlgry jlrqllg rqk tlktfl& `tlzykg `gb ` azk|t& kz jlrqllg rqk azk|ty' Hr `fyk `bbzlyyly nkq rk bl`f qhrn jzkclg`azllmlgry .jzl`cbkqgy( hg ` q`x rn`r ktrhmhly rnl fhclfhnkkb rn`r ` zlf`rhkgynht i`g jl zlt`hzlb`gb rz|yr zllyr`jfhynlb'

    Kgl ke rnl mkyr j`yhi ekzmy ke rz|yr hy rn`r ` tlzykg i`g jl bltlgblb |tkg rk y`x qn`r rnlx rnhgc`gb jlfhlul& `gb rk bk qn`r rnlx y`x rnlx `zl akhga rk bk' M`chga ifl`z ikmmhrmlgry `gbcllthga rnlm |gflyy zlglakrh`rlb hy ulzx j`yhi& xlr z`rnlz |gikmmkg hg rkb`xy qkzfb ke tkfhrhi`fikzzlirglyy `gb ikgyr`gr ythg' Rnlzl q`y ` rhml qnlg ` tlzykgy qkzb q`y nhy jkgb& qnlzlzlt|r`rhkg q`y nlfb y`izlb& `gb qnlzl nkgkz q`y qkzrn ehanrhga ` b|`f rk |tnkfb' Rnkyl rhmlyyllm fkga akgl' @ azl`r bl`f ke hgbhuhb|`f `gb kza`gh`rhkg`f lglzax `gb izl`rhuhrx akly hgrkjlhga i`zle|f qhrn kgl `gkrnlz& m`g`ahga kgly hm`al& `gb blelgbhga `a`hgyr j`ic-yr`jjlzy`gb z|mkz mkgalzy' Rnhy chgb ke hgbhuhb|`f `gb keehil tkfhrhiy m`x jl j|yhglyy `y |y|`f hg m`gxi`yly& j|r hr ilzr`hgfx hy gkr leelirhul j|yhglyy'

    Qnlg ikmmhrmlgry `zl e|x& `azllmlgry `zl jzkclg& `gb hgbhuhb|`fy ehgb rnlmylfuly |g`jfl rkzl`ffx bltlgb |tkg kgl `gkrnlz& rz|yr lzkbly `gb hgbhuhb|`f `gb kza`gh`rhkg`f leelirhulglyyy|eelzy'

    @ ifl`z tzkmhyl

    Leelirhul keelzy `gb zlp|lyry'

    Leelirhul ikmtf`hgry `gb `tkfkahly'

    Rz|yrhga `irhkgy'

    Rnl ekffkqhga t`aly keelz ykml nlfte|f q`xy rk rnhgc `jk|r rnlyl hyy|ly `gb rk bk ykmlrnhga`jk|r rnlm'

    K|ryr`gbhga rl`my `gb kza`gh`rhkgy `zl j|hfr |tkg leelirhul zlf`rhkgynhty `mkga tlktfl& `gbrnlyl `zl j|hfr kgl zlf`rhkgynht `r ` rhml qhrn rz|yr `y rnl ikmmkg lflmlgr'

    Rnhy Bki|mlgr T`al 0 ke 04

    Jlgglrr Ik`inhga % Ikgy|frhga

    5' Hyy|l ` b`m`al zltkzr' Gkr rk jf`ml kz o|bal''' j|r rk l~tzlyy ellfhgay gb rnl z`mhehi`rhkgy ke rnljzl`cbkqg'' qn`r qlzl rnl ikgylp|lgily'''' ekz rnl ikmtf`hg`gr rk yn`zl nhy tlzytlirhul `gb ikgilzgy'

    Kqg rnlm `gb yr`rl rnlm ifl`zfx `y ` blif`z`rhkg'' gkr |t rk blj`rl'

    .qnlg jkrn n`ul jllg `jfl rk yn`zl tlzytlirhuly& e`iry `gb ellfhgay& rnlzl hy g l~ilfflgr j`yl ekz

    zlykf|rhkg gb rnl zl-lyr`jfhynmlgr ke rz|yr'(

    1' M`cl ` zlp|lyr ke rnl tzkmhykz' Rnhy hy rnl mkul rk `irhkg rk zlirhex rnl jzl`cbkqg `gb rnlzlf`rhkgynht' Tlzn`ty `y yhmtfl y zlikmmhrrhga rk rnl kzhahg`f tzkmhyl& kz ykml chgb ke zlyrhr|rhkg'

    Blehgl rnl ikgbhrhkgy ke y`rhye`irhkg rn`r qk|fb lg`jfl rnhy hgihblgr rk jl rkr`ffx kulz qhrn' Hmtfhlb hy`g keelz'' he xk| bk qn`r H `m zlp|lyrhga& H tzkmhyl gkr rk nkfb kg rk qn`r n`ttlglb `gx mkzl

    @ukhb rnl rlgblgix rk jl ghil `gb gkr `yc ekz qn`r hy zl`ffx gllblb

    Hg l~rzlml jzl`cbkqgy& hr m`x jl mkyr blyhz`jfl rk ikgr`hg rnl b`m`al jx o|yr m`chga ` in`gal hg rnlzlf`rhkgynht l~tfhihr' Gkr ikmekzr`jfl& j|r jlrrlz rn`g ikulzhga |t `gb hguhrhga `g kgakhga el|b'

    E|fehfflb Tzkmhyl '' j|r ylgylb |gn`tthglyy ; ;

    He H ylgyl ykml |gn`tthglyy ke rnl krnlz tlzykg'' hr hy akkb rk hgp|hzl `gb hguhrl ` zlikmmhrmlgr

    ikgulzy`rhkg'' M`cl hr l`yx ekz rnl krnlz tlzykg rk `zrhi|f`rl `g `irhkg`jfl ikmtf`hgr'

    @irhkg`jfl Ikmtf`hgry `zl Ik|grlz I|fr|z`f

    Rnhy zl`fhrx n`y rk jl kulzikml `gb rnl ekzm`r gllby rk jl l~li|rlb ychffe|ffx `gb qhrn t|zl hgrlgr'

    Rnlzl `zl ` g|mjlz ke zl`ykgy qnx ikmtf`hgry `zl ik|grlz i|fr|z`f& `gb rnlzlekz rlgb rk jl zlyhyrlb'

    0' H mhanr fkkc fhcl qnhglz qnk i`gr r`cl i`zl ke mxylfe' H mhanr ttl`z gllbx kz u|fglz`jfl' Rnl y`mlzl`ykgy rn`r m`cl hr bheehi|fr ekz ml rk `yc ekz nlft'

    :' H mhanr |tylr kz lmj`zz`yy rnl krnlz tlzykg'' rnlx mhanr alr `gazx `r ml'Rnhy el`z ke `g lmkrhkg`f zl`irhkg i`g bhyik|z`al ml ezkm z`hyhga mx ikmtf`hgr' J|r yhflgil ikmly

    `r ` nhan tzhil? rnl yhr|`rhkg qhff gkr zlykful' Qnlg H zlf`rl ezkm el`z ql i`gr n`ul m|r|`f zlytlir'

    Kgl ke rnl mkyr izhrhi`f ikmtkglgry ke nkgkz`jfl hgrlz`irhkgy hy rnl tkqlz ke rnl ytl`clzy rk

    ikmmhr''' rk jl `jfl rk ytl`c `gb jl r`clg ylzhk|yfx'

    @frnk|an `r rnl y|ze`il ` ikmtf`hgr mhanr alglz`rl lmj`zz`yymlgr `gb `galz& `r ` blltlz flulf hr

    yxmjkfhly rnl ikmmhrmlgr rk r`cl l`in krnlz ylzhk|yfx' Rnhy ylzhk|yglyy hy rnl ek|gb`rhkg ekz rnl

    bhaghrx ke rnl zlf`rhkgynht'

    9' Rnl hyy|l hy gkr rn`r hmtkzr`gr'' kz qkzyl xlr& H `m gkr rn`r hmtkzr`gr' F`ic ke ylfe lyrllm i`g jfkic ikmtf`hgr' He H bkgr r`cl mxylfe ylzhk|yfx& H i`gr `yc rn`r krnlzy bk yk'

    2' Hr hy nktlflyy'' nlff glulz in`gal' @gkrnlz ulzyhkg ke ` blif`z`rhkg ke nlftflyyglyy'

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    Ikmmhrmlgr Ikgulzy`rhkgy T`al 8 ke 04

    Jlgglrr Ik`inhga % Ikgy|frhga

    @irhkg`jfl @tkfkahly

    Rnhy hy rnl mhzzkz hm`al ke `irhkg`jfl ikmtf`hgry' Rnlzl& ql qlzl nlfthga rnl krnlz tlzykg rk `tkfkahl

    leelirhulfx& nlzl ql `zl nlfthga rnlm rk ikmtf`hg leelirhulfx'

    Hg rnl b`gil ke zlikmmhrmlgr ikgulzy`rhkgy hr hy lgk|an ekz kgl tlzykg rk cgkq rnl mkuly

    @irhkg`jfl `tkfkahly `zl bheelzlgr ezkm y`xhga Hm ykzzx' L~tzlyyhkg ke zlazlr `gb zlytkgyhjhfhrx hy kgfx `

    t`zr''' r`chga `irhkg rk zlt`hz rnl jzl`cbkqg hy `fyk lyylgrh`f' @fyk zlp|hzlb hy zllyr`jfhynhga ` ikmmhrmlgrrk e|fehff ykml ikgbhrhkgy ke y`rhye`irhkg' @g `tkfkax y`rhyehly rnl ikmtf hg`gr kgfx he H bk qn`r ynl l~tliry

    rk zlmlbx rnl yhr|`rhkg' Hr hy `fq`xy rnl krnlz tlzykg qnk blrlzmhgly rnl ikgbhrhkgy ke y`rhye`irhkg `gb

    blif`zly y`rhye`irhkg `r rnl lgb ke rnl tzkilyy'

    @tkfkahly i`g jl lulg mkzl bheehi|fr rk keelz hg ` i|fr|zl rn`g ` ikmtf`hgr' Rk bk yk jzhgay |t rqk ke rnl

    mkyr yl`zhga lmkrhkgy? el`z `gb lmj`zz`yymlgr'

    Qn`r qhff rnlx rnhgc ke ml he H `bmhr H q`y `r e`|fr''' qn`r qhff n`ttlg;

    Qhff H fkkc ql`c `gb hgikmtlrlgr;

    Rn|y'' kerlg H `ukhb r`chga ifl`z zlytkgyhjhfhrx qhrn `g `tkfkax `gb keelz blelgyhulglyy kz ql`c l~i|yly& kz

    tf`x ` m`zrxz' @ff ke rnhy rk `ukhb t`hg'

    T`hg ikmly ezkm f`ic ke ychffe|fglyy' Ql ikge|yl n|mhfhrx zlp|hzlb rk `bmhr zlytkgyhjhfhrx qhrn ql`cglyy'

    Rnlzl hy gk gllb rk y|zzlgblz ylfe-lyrllm kz bhaghrx'

    Ychffe|f `tkfkahly `zl nkgkz`jfl `gb bhaghexhga' Rnlx izl`rl `g lguhzkgmlgr ke m|r|`f zlytlir rn`r

    lgn`gily lulzxkgly ylfe-lyrllm' Rnlx i`g hmtzkul zlf`rhkgynhty'

    Yrlty Hg @irhkg`jfl @tkfkahly

    0' Jl ifl`z kg hgrlgrhkgy `gb ylr rnl ikgrl~r' Zlikaghl rnl zlilhulz m`x jl |tylr& kz `yy|ml H qhff rzx rkykzzx k|r' Lyr`jfhyn hgrlgrhkg rk ikzzlir gb fl`zg'

    :' Zluhlq rnl yhr|`rhkg gb inlic |gblzyr`gbhga ke rnl ikmmhrmlgr' Lyr`jfhynhga ikmmkg e`iry'@icgkqflbal `gb zlikgehzm rnl tzkmhyl m`bl'

    9' @icgkqflbal `gb inlic rnl jzl`cbkqg' Gkr ylfe-jf`ml'' o|yr icgkqflbal rn`r rnl tzkmhyl q`ygre|fehfflb'

    2' Hgp|hzl hgrk rnl krnlzy tlzytlirhul `gb yc ekz b`m`al zltkzr' B`m`al m`x jl rk qkzc& ellfhgay& kzrnl zlf`rhkgynht' Rnhy lyr`jfhynly ikmmkg azk|gb y rk ikgylp|lgily `gb `ffkqy rnl krnlz rk l~tzlyy

    `gx t`hg' Fhyrlg qhrnk|r `za|mlgr''' bk gkr in`fflgal rnl l~tzlyyhkg ke lmkrhkgy `gb ikgilzgy'''' jllmt`rnhi& yllchga rk |gblzyr`gb'

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    Jlgglrr Ik`inhga % Ikgy|frhga

    Rnk|anry kg Rz|yr Qn`r hy gllblb ekz `g leelirhul zlf`rhkgynht `gb rnl blfhulzx kg ` ikmmhrmlgrhy rnl `yy|mtrhkg rn`r? Zlp|lyr # Zlytkgyl = @ Ikmmhrmlgr = @ Bkgl Bl`f

    Ekz rnhy rk qkzc& jkrn t`zrhly m|yr n`ul ` zl`ykg`jfl blazll ke rz|yr hg rnl krnlz Hg rnhy i`yl ` |yle|f q`x

    rk |gblzyr`gb rz|yr hy rn`r rz|yr l~hyry qnlg rnzll ikgbhrhkgy `zl hg tf`il' Rnl f`ic ke `gx kgl hgbhi`rly fkq

    rz|yr?

    0' @jhfhrx H rz|yr xk|z `jhfhrx rk bk qn`r xk| y`x xk| qhff bk'

    :' Qhffhgaglyy H rz|yr xk| `zl qhffhga rk bk qn`r xk| y`x xk| qhff bk'

    9' Zlfh`jhfhrx'''' H rz|yr rn`r xk| `zl zlfh`jfl .qkgr hagkzl kz ekzalr(

    Rz|yr hgizl`yly qnlg rz|yrhga `irhkgy .fhcl ` zlp|lyr(&

    `zl mlr qhrn rz|yrqkzrnx zlytkgyly .ikmmhrmlgr mlr(

    Rnl ikzl u`f|l ke *Rz|yrqkzrnhglyy* hy kgl rn`r hy kerlg `yclb `jk|r hg rnhy zla`zb' @ zlilgr yr|bx ke

    lmtfkxlly ke