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SUPPLY CHAIN TECHThis 6-Part Series asks the question: What’s the cost of NOT having the right supply chain technology in your warehouse?
Let’s make the world a more efficient place, one link at a time.
Supply Chain Tech
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CONTENTS
SUPPLY CHAIN TECH PART 1: SAY YES TO WMS 3 Operating Without a WMS 4 AffordableSoftware,RealResults 5
SUPPLY CHAIN TECH PART 2: SIMPLIFYING CONNECTIONS 6 TheTrueCostofArchaicOmnichannelRetailSolutions 7 TheImportanceofOmnichannel 7 WhataGoodOmnichannelSolutionCanDo 8
SUPPLY CHAIN TECH PART 3: SIGNED, SEALED, DELIVERED 9 ThePaperProblem 10 SettlingforSecondBest 11 FindingtheRightDSDSolution 11
SUPPLY CHAIN TECH PART 4: ON THE ROAD 12 HowTransportationTechCanHelp 13
SUPPLY CHAIN TECH PART 5: DIGITAL FORTRESS 15 ChoosingtheSolutionThat’sRightForYou 16
SUPPLY CHAIN TECH PART 6: STEPPING INTO THE FUTURE 18 DIsconnectedRetail 19 ExpandingTradingNetworks 20 FasterDeliveryatLowerCosts 20
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SUPPLY CHAIN TECH PART 1: SAY YES TO WMS
What'sTheCostOfNotHavingTheRightSupplyChainTechnologyInYourWarehouse?
Supply Chain Tech
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Maintaining visibility is critical
to effectively addressing the
challenges associated with
the modern supply chain.
SUPPLY CHAIN TECH PART 1: SAY YES TO WMSWhat’s the Cost of NOT Having the Right Supply Chain Technology in Your Warehouse?
Without the right WMS, maximizing productivity (and profits) is harder than you might think.
Forwarehousemanagerslookingtoremaincompetitiveintoday’sfast-pacedeconomy,installing an effectivewarehousemanagementsystem(WMS)isn’tjustagoodidea–it’sanecessity.Here’swhyahigh-techWMSisessential,andthepriceyoucouldbepayingbynotinvestinginone:
OPERATING WITHOUT A WMSIftimeismoney,thenoperatingwithoutaWMSinplaceistakingaseriousbiteoutofyourprofitmargins.ThemaindrawbackofworkingsansWMSisthattheoperatorwillwasteanenormousamountoftime(andenergy!)cataloginginventory,locatingvariousproducts,andmanuallyperformingothertasksthatcouldbehandledwithgreaterspeedandaccuracybyaWMS.
Conductingtheseactivitiesmanuallyyieldsotherdrawbacksthatcanresultinmorecostsfortheorganization.Forinstance:
1. Lack of Statistical Data on Operations Withoutasystemtocatalogueinventorytheminuteitentersandexitsyourwarehouse,you’remissingoutondatathatcouldseriouslyimproveyouroperation’sefficiency.
2. Goods Overdue in Inventory Withoutasystemtomonitortheexpirationdateofproductsuponentryandtheseparationofmerchandise,you’reboundtosacrificesomepercentageofyourproductstoclericalerror.
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3. Employee Idleness Withoutdatatoimprovetheefficiencyofyourwarehouse,youwon’tbeabletomaximizetheefficiencyofyouremployees,either.Knowinghowquicklygoodsenterandleaveyourwarehouseisanessentialpartofmakingyouremployeesworksmarter.
4. Operational Failures You’reonlyhuman–andifyou’rehandlingyouroperationsmanually,yourworkwillreflectthat.WithoutaWMS,you’remuchmorelikelytomakeerrorsthatrequirebacktracking,consumingunnecessarytimeandresourcesintheprocess.
AFFORDABLE SOFTWARE, REAL RESULTSTheautomationofprocessesthroughaWMSofferscompaniesundeniableadvantages:optimizingthepathofgoodsthroughthewarehouse,avoidingmateriallosses,maximizingstoragecapacity,eliminatingcommunicationerrors,andreducingoperationalcosts,tonamejustafew.Withthis,productivityincreases–thebetterautomatedyoursystemis,themoreefficientlyyoucanwork.Andthemoreefficientlyyoucanwork,thebetterpoisedyouaretooutstripyourcompetitors.
AWMShelpslogisticsmanagersfacemanychallengesmoreefficiently–ifthebenefitsdetailedaboveweren’tenoughtoconvinceyou,addincreasedinventoryaccuracy,bettertrackingofwarehousestaffproductivity,shortenedreceipttimes,andincreasedagilityincustomerservicetothelist.Andthesebenefitsaren’tinsignificant–companiesthatimplementaWMShavebeenshowntoenjoythefollowingresults:
�� Increaseinproductivityonreceiptbetween30%and40%.�� Increaseinstorageproductivitybetween40%and70%.�� Increaseinshipmentproductivitybetween30%and50%.�� Increasedproductivityinorderseparationbetween40%and70%.�� Increasedinventoryaccuracyupto99.99%.�� Reductioninobsoleteinventorylossbetween40%and60%.
Withthosestatisticsinmind,onethingsisclear:whenitcomestoinvestinginawarehousemanagementsystemforyoursupply chain,it’snotaquestionofwhetheryoucanaffordone–it’saquestionofwhetheryoucanaffordnottohaveone.
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SUPPLY CHAIN TECH PART 2: SIMPLIFYING CONNECTIONS
TheTrueCostofArchaicOmnichannelRetailSolutions
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SUPPLY CHAIN TECH PART 2: SIMPLIFYING CONNECTIONSThe True Cost of Archaic Omnichannel Retail Solutions
Manually managing a complex supply chain may be unrealistic in an increasingly fast-paced economy.
Omnichannelsolutionsmaybearelativelyrecenttrend,butthey’vegainedalotoftractionamongsavvyretailers–andforgoodreason.Traditionalbrick-and-mortarcompaniesarebecomingincreasinglyreliantoncomplexomnichanneltechnologiesthathelpthemcompetewithe-commerce-onlyoperations.Infact,toholdyourgroundintoday’stech-relianteconomy,thishasbecomeanecessity.Theright omnichannel solution can help your supply chainrunsmoothlyenoughtomeet(andexceed!)consumerexpectations.
THE IMPORTANCE OF OMNICHANNELAnomnichannelsolutionisdesignedtogetgoodstoconsumersasquicklyaspossible,integratingvariousshoppingchannelsintoaseamlessconsumerexperience.Let’ssayaninternationalfashionchainlikeZaraissendingashirttoacustomerintheUS.Thechaincaneithersourcetheitemfromanearbywarehouse,orincurtheshippingcostsassociatedwithdeliveringtheitemdirectlytothecustomer’shome.
Withanomnichannelsolution,theretailercaninstantlyassesswhatitemsarecurrentlyinstockatwhichoutlets,determinewhichoutletshouldsendtheshirt,andcalculatethecostsofshippingtoalocalstoreorthecustomer’shome.Insteadofmanuallycalculatingthemostcost-effectiverouteforeveryorder–analmostimpossiblefeat–asophisticatedomnichannelsystemwilldothenecessaryworktoensurethatbothyouandyourcustomeraregettingthebestpossibledeal.
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AVOIDING INEFFICIENCIES Withoutthetechnologytotransformyourmulti-facetedsupplychainintoaself-contained,self-sufficientlogisticssolution,you’lllikelybestuckmanuallyfacilitatingcommunicationacrossindividualdataprograms.Addtothatthetimeyou’dneedtomanuallyaddressorderingandinventoryissues,andyou’llunderstandwhyhavingasystemthatallowsyoursupplychaintobemoreself-sufficientisanenormoustime-saver.
Omnichannelretailwilltakecareoftheseoperationsinonefellswoop,integratingawarehousemanagementsystemwithwhateversoftwareyou’reusingandkeepingtrackofnewandextantinventory.Withoutputtingasysteminplace,you’llhavetodealwiththosemultipleintegrations(withinmultiplesystems)manually–whichisn’taproductive useofyourtimeandenergy.
WHAT A GOOD OMNICHANNEL SOLUTION CAN DOWithanomnichannelsolution,allofthecomplexcalculationsthatcomewithrunningyoursupplychainbecomemuchsimplertomanage.Becauseconsumerswanttheirproductsdeliveredasquicklyaspossibleatacompetitiveprice,you’llneedtokeepyourcostsdowntokeepupwiththee-commercegiants–andthat’spreciselywhatagoodomnichannelsolutionwillhelpyoudo.Whetheryouwanttoimproveinventoryaccuracyorreducelaborcosts(whileactuallyimprovingproductivity!)there’sboundtobean omnichannelsolutionsuitedtoyourspecificretailneeds.
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SUPPLY CHAIN TECH PART 3: SIGNED, SEALED, DELIVEREDTheCostofNotImplementingTop-of-the-LineDSDTechnology
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SUPPLY CHAIN TECH PART 3: SIGNED, SEALED, DELIVERED The Cost of Not Implementing Top-of-the-Line DSD Technology
In the age of on-demand service, your dated Direct Store Delivery solution just doesn’t
cut it.
Today’sconsumersexpectinstantgratification–andifyoursupplychaincan’tmeettheirdemands,chancesareyou’lllosethemtothecompetition.Modern-daysupply chain managementmustmeetthreetenets:flexible,accessible,andfast.Consumersandbusinessownersexpecttheirdemandstobemetquicklyandchangedeasily;butifyour directstoredelivery(DSD)technologyisoutofdate,meetingtheserequirementsisextremelylaborintensive–ifnotwhollyimpossible.
Basicdataentrydevicesmighthavecutitintheearly2000s,butthesedays,youneedamuchsleekermodeltoprovidetop-notchservice.Herearethreereasonswhyit’stimetoupdateyourDSDtechnology.
THE PAPER PROBLEMIfyou’restillusingamanual/paper-basedsystemforDSDdataentry,you’renotonlygivingyourselfmorework;you’realsodeliveringasubparexperiencetoyourcustomers.
Takethefollowingscenario:you’reaperishablefooddistributorandyouhaveanorderfor10loavesofbread,butthedayofthedelivery,thecustomercallstochangetheordertoeight.Youscratchoutthe10,writeinaneight,initialit,createaninvoicethatreflectsthecreditmemofortwoextraloaves,andperhapsbackdatethatinvoice,sinceyou’dprinteditthepreviousday.Inaperfectworld,everythingafterthatwouldgosmoothly.Butlet’ssayinyourhastetogettheorderout,yourhandwritinggetssmudged,oryoumakeatypo.Thecustomermightreceivetheinvoice,getconfusedbyyourbilling,andrefusetopay.
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Usingpaperrecord-keepingforsupplychainmanagementismessy,time-consuming,andoftenresultsinduplicatedlabor.Perhapsevenmoreproblematic,there’snoroomforreal-timeupdatesorcommunicationandnowaytoeasilytrackorders.
SETTLING FOR SECOND BESTWhilemostcompanieshavedoneawaywiththepapermodel,themajorityarestillusinganoutdateddigitalDSDsystem–whichcanactuallybejustasbad.Whileanoutmodedsolutionisbetterthannoneatall,tryingtoconductbusinesswithtechnologythatwasdesignedbeforeoureraofreal-timeconnectivitywillinevitablymakeyoulessflexibleandcommunicativethancompetitorswhohaveadoptedadvancedDSDsolutions.
Considerthebreadexampleagain.Let’ssayyouhaveanarchaicsysteminplacethatdoesn’tallowforon-the-goconnectivity,andyourfleetisscheduledtodeliverto20stops.Oncethey’veleftfortheday,arestaurantcallsandrequestsalast-minuteorder.Withoutareal-timeconnection,alertingyourdriversofadditionalstops,orcalculatingwhichtruckisclosestandhasenoughstocktomaketheunscheduleddeliverybecomesexceedinglydifficult.
IfyouhadasophisticatedDSDsysteminplace,however,notonlywouldreal-timedataonproductsupplyandoptimizedroutesbeeasilyavailable,butthesystemitselfwouldproactivelymakesuggestionsaboutwhichtruckshouldservicetheextrastop.Insteadofsendingoutanadditionaltruckandincurringadditionalfleetandlaborcosts,ornotcompletingthelast-minuteorderandlosingacustomer,thesystemwouldalerteveryoneinvolvedinreal-timeofthechangesandworktoaccommodatetheminthemostefficientwaypossible.
FINDING THE RIGHT DSD SOLUTIONADSDsolutionstreamlinesyourdeliverychain,increasesflexibility,anddecreasestimespentonadministrativetasks.Nolongerwillwastefulprintoutsdictatethewayyoudobusiness–instead,yourinvoicingwillbecrystalclearandaccurateuptotheminute.
Particularlyinthepast5years,supplychaintechnologyprovidershavebecomemoreandmoreinterestedincreatingproactivesolutions.NotonlydoDSDsolutionskeepyourdataorganized,theyalsomakeusefulrecommendationsbasedonpatterns.Throughpredictiveordering,up-sellingopportunities,andsmartadministrativesuggestions,DSDsolutionsarewellworththeinitialinvestment.
GrocerydeliveryserviceCobornsDeliversunderstandsthattherightDSDsolutionisn’tjustaboutsellingmore–it’saboutcreatingroomtogrow.AfterupgradingtoaHighJump WMSsolution,principalarchitectKellyWestmenreportedthatCobornshadoptimizedput-away,improveditssame-daydeliverservice,andwasabletobettermonitorkeymetricsthatfacilitatedconsistent,accurate,andon-timeorderfulfillment.ForbusinesseslikeCoborns,that’swhattherighttechnologycando.It’snotjustaquestionofwhathelpsyouhereandnow–asophisticatedDSDsolutionwillcontinuetosupportyourbusinessfarintothefuture.
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SUPPLY CHAIN TECH PART 4: ON THE ROAD
WhyALackOfTransportationTechCouldBeCostingYou
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SUPPLY CHAIN TECH PART 4: ON THE ROADWhy A Lack Of Transportation Tech Could Be Costing You
The right trucking accounting solution provides a road map to success.
Whenitcomestotheefficienttransportationofgoodsfromsuppliertoretailer,onlythoseintimatelyacquaintedwiththeprocessknowhowmanyvariablesareatstake:keyplayersmustconsiderthenuancesofdispatching,last-minuteloadadditions,resourceassignments,fueltaxreporting,freightbillingandregulatorycomplianceeverystepoftheway.Eachoftheseprocessesinvolvesmultipleagentswhoareoftengeographicallyseparated–whichmakesitchallengingtomaintainsmoothcommunicationanduninterruptedaccesstoaccurate,real-timeinformation.
Withoutautomatedbillingforcustomers,routeandloadoptimizationsoftware,andintegrationwithaccountingsoftware,it’seasytomakesmallmistakesthatenduphurtingyourbottomline.Whetheryou’reusingspreadsheets,QuickBooks,brokerage,orallthree,old-schoolmanagementmethodsaren’tthebestwaytokeepupwithamodernsupply chain.Ifyouconsistentlyrunintobillinginaccuracies,system-wideinefficiencies,andalackofproductivity,itmightbetimetoconsiderachangeofpace.
Cutting-edgetransportationsoftware helps mitigate these inherent complexities. The rightsolutioncanhelpyourbusinessnotonlymeetconsumerdemands,butexceedexpectationsforon-timedelivery,customerservice,andoverallefficiency.
HOW TRANSPORTATION TECH CAN HELPImaginethis:whatifinsteadofleavingacomplexpapertrail,driverscouldmakeadeliverycapturethatwassignedontheirsmartphoneortablet?Andwhatifthatdigital
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signaturecouldbeautomaticallyfiledintothedispatchprogram,sothatthedrivercouldinvoicethecustomerwithinminutesoftheloadbeingdelivered?Withtherightaccountingsoftware,asystemlikethatisn’tjustpossibletoimplement–it’ssimple,too.
Whetheryouhaveafleetof30trucksorafleetoffive,truckaccountingsoftwarecanimprovetransparency,billingaccuracy,andoveralloperationalefficacy.Herearejustafewofthebenefits:
�� Documentscanbemanagedinthecloudinsteadofapaper-basedfilingsystem.�� Customersarebilledproperlyandpromptlyeverytime.��Maintenanceproceduresareautomated,whetherthey’reasstraightforwardasanoilchangeorasimportantasamandatoryannualinspectiononavehicle.
MikeDraismafromPro Vision Transport Inc.,acompanythatrecentlyimplementedHighJump’sProphesysoftware,speakstothesebenefits:“thestreamlinedprocessandintegrationwithQuickBooksallowsustoputtogetherfreightbillingextremelyquickly,keepingouraccountsreceivableincheck.”
Customerservice-wise,thissoftwaremakesanenormousdifferenceaswell:“nothingislost,”Draismasays.Youcanmakeadjustmentsontheflywithoutfearingthatimportantpaperworkwillbemisplacedintheshuffle.Butthebiggestbenefit,accordingtoDraisma?“Prophesyprovidesaglassdoorforyourwholeoperation,soanyonepersonhasasmuchinformationasthenext.”Nomatterwhatyourroleisintheorganization,you’llalwayshaveaccesstotheinformationyouneedtodoyourjob,whetheryou’reintheofficeoroutontheroad.
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SUPPLY CHAIN TECH PART 5: DIGITAL FORTRESS
TheCostOfNotUpdatingYoureCommercePlatform
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SUPPLY CHAIN TECH PART 5: DIGITAL FORTRESSThe Cost Of Not Updating Your Ecommerce Platform
In the age of the Internet, everything is connected — so why isn’t your order fulfillment system?
Overthelastdecade,companieslikeAmazonandAlibabahavedominatedtheecommercespaceforonesimplereason:yes,theyfilledanicheinthemarket,andyes,theymaderiskybetsthatjusthappenedtopayoff–butmoreimportantly,theseecommercegiantshavealwaysremainedonestepaheadoftheircompetitionwhenitcomestointegratingtech into their supply chains. Tobeacompetitorintoday’sdigitally-drivenmarketplace,it’sessentialthatyoukeepupwithconsumerdemandonline.Andinordertoconsistentlydeliveroncustomers’highexpectations,yourorderfulfillmentsystemmustbeefficient,timely,andtransparent.ThankstoAmazon,consumersarenowaccustomedtotwo-dayshipping–withshipmenttracking–andwhenaretailerfallsshortofthisexpectation,itbecomesincreasinglydifficulttomaintainaloyalcustomerbase.
Forcompaniesthathavereachedcapacityintermsoforderfulfillment,itmaybetimetoupgradeyourwarehousemanagementsystem.
CHOOSING THE SOLUTION THAT’S RIGHT FOR YOU When retail companiesbegintogaintractionamongonlinebuyers,theyoftenfindthatthechangeinordervolumenecessitatesatechnologyupgrade.Whenthevolumeofecommerceordersisrelativelylow,usingdisparatesystemsforenteringinformationcanwork–butatscaleitbecomesapainpoint.Theultimategoal,whenanordercomesin,istochartthemostefficientroutepossiblefromwarehousetocustomer:determiningwheretheitemshouldbeshippedfrombasedoninventorylevels,printingappropriatelabels,thenpacking,shippinganddeliveringtheorderasrapidlyaspossible.
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Whenacompanyfindsthatitstechnologicalsolutionsarelaggingbehinditsorderfulfillmentneeds,theycantakeoneoftworoutes:theycanupgradetoa3PL,whichessentiallyoutsourcesfulfillmenttoacompanythatspecializesinthecraft,ortheycaninvestinanupgradedWMS.Thelatteroptioncarriesahigherupfrontcost,butisalsomorescalableforcompaniesthatanticipateaprecipitousincreaseinecommercesales.
Moreefficientorderprocessingisthegoalofanycompanylookingtoupgradeitsfulfillmenttechnology.AWMSmaybetherightsolutionforacompanythatislookingtosustainlong-termgrowthandiswillingtoinvestinaproprietaryfulfillmentsystem.A3PL,ontheotherhand,canserveasaviableshort-termsolutionforlargerretailers,orapermanentoneforboutiqueecommercecompaniesthatdonotexpecttooutgrowthecapabilitiesofa3PL.
Amazonhassetahighbarwhenitcomestolightningfastshipment–butwiththerightorderfulfillmentsystem,youcanrisetotheoccasion,meetinghighcustomerexpectationsandexpandingyourmarketshareintheprocess.
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SUPPLY CHAIN TECH PART 6: STEPPING INTO THE FUTURE
TheTangibleCostsofOutdatedEDISolutions
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SUPPLY CHAIN TECH PART 6: STEPPING INTO THE FUTURE The Tangible Costs of Outdated EDI Solutions
The increasing ubiquity of ecommerce has forced traditional brick-and-mortar retailers to
reconsider how they do business. The first step: fully-integrated EDI.cut it.
Spurredinlargepartbytheriseofecommerce,thepaceofretailhasdramaticallyincreasedoverthepasttenyears.Withcustomersexpectingtheirproductstobedeliveredinaslittleasadayortwo,brick-and-mortarretailershavebeenforcedtorecalibratetheirorderfulfillmentstrategiesinordertoremaincompetitive.Insuchafast-pacedenvironment,closecollaborationbetweenretailerandsupplierhasbecomemoreimportantthanever.
Tobetteradapttothisevolvingmarketplace,retailersandsuppliersalikeareincreasinglyrelying on highly-integratedelectronicdatainterchange(EDI) solutions to streamline orderfulfillmentandrespondtoshiftingconsumerdemands.TheseEDIsystemshelpsellerstobetterintegratetheiroperationalinfrastructure,hastencommunicationwithbackendsuppliers,andheightenvisibilityacrosstheinboundsupply chain.Bycreatingopportunitiesforclosercollaboration,theseEDIprogramsareprovidingretailersandsupplierswiththetoolsneededtotailororderfulfillmenttoeachindividualcustomer.Ineffect,they’reenablingretailerstomoveasquicklyastheircustomersalreadydo.
DISCONNECTED RETAILMostlargeandmid-sizedretailersalreadyuseanEDIsystem,butmanyoftheseplatformsarelittlemorethanasetofin-houselegacytools.Asthemarketcontinuestoevolve,thesemanuallyoperatedprogramsarebecomingincreasinglyinefficient,requiring
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ABOUT SUPPLYCHAIN X ™
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significantmanpowerthatcouldbebetterinvestedinomnichannelsolutions.Justasimportantly,mostoftheseserviceslackturnkeyintegrationswithmajoroperationalsystemsandtradingnetworks.
WhiletheseolderEDImodelsaren’tquiteobsolete,it’sclearthatthey’relargelyincompatiblewiththecontemporaryretaillandscape.Disconnectedfromthemostrecentcloud-basedretailnetworks,theyforceretailerstochartconnectionswithlogisticsprovidersanddistributorsbeforetheycanfulfillorders,whichsignificantlyprolongstheprocess.Andbecausethey’reoperatedmanually,they’resusceptibletoerrorsthatcouldpreventsuppliersfrommeetingretailer’sexpectations,derailingorderfulfillmentwhileresultinginexpensivechargebacksforthesupplier.Asorderfulfillmenttimelinesbecomeincreasinglyshorter,outdatedEDIsystemssimplycan’tofferretailersthevisibilityandflexibilityneededtosucceedinthecurrenteconomy.
EXPANDING TRADING NETWORKSEasilyintegratedintomerchandisingandpurchasingplatforms,warehousemanagementsoftware(WMS),andotheroperationalinfrastructure,themostrecentEDIprogramsaremuchbetterequippedtonavigateshiftingcustomerexpectations.Backedbycloudsoftwareandautomatedtechnologies,theseservicesenableretailerstoactivelyadjusttheirorderfulfillmentstrategiesinresponsetocustomers’needs,bettercoordinatesourcing,andconnectwithlocaldistributorsandlogisticsproviders.Ineffect,theyintroduceanunprecedenteddegreeofconnectivityintothesupplychain.
Offeringturnkeyintegrationsfornearlyeveryleadingbusinesssystem,TrueCommerceEDImakesonboardingassimpleasenteringanewintegrationintoasupplier’selectronicresourceplanning(ERP)platform.Indeed,usersarealreadyincorporatedintoacomplextradingnetwork,sparingthemtheneedtotaskin-housetalentwithEDImappingandpartneronboarding.Retailerscanthenbeginfulfillingordersimmediatelyandmakeanyneededadjustmentsassoonastheyarisesimplybyenteringanintegrationintoanotherpartner’sERP.Inaddition,TrueCommerceEDIenablessupplierstoautomatefulfillmenttasksfromorderprocessingtoinvoicegeneration.
FASTER DELIVERY AT LOWER COSTSAnEDIsolutionlikeTrueCommerceisahighlycost-effectiveinvestment.Iteliminatestheexpensesinvolvedinmanuallyoperatingoldersystemswhilegreatlyspeedinguptheorderfulfillmentprocess.Thisaddedefficiencyallowsretailerstoconcentrateonthehigher-leveltasksinvolvedindeliveringacomprehensiveomnichannel retailexperience.Aboveallelse,anEDIsolutionsimplifiescollaborationforretailers,suppliers,logisticsproviders,anddistributors,makingorderfulfillmentmoreefficientthanever.