1. Create inclusive organizational environments2. Create accountability for diversity efforts (research

lacking)

3. Leaders must be committed

4. Collect & analyze numerical data

5. Have an anti-racism vision statement & policy

6. Monitor for discrimination proactively & continuously

7. Implement strategies to prevent discrimination

8. Evaluate implemented strategies (in 7 above)

How to manage diversity

• Why Create Inclusive Environments– Return on the investment (ROI) on attracting

visible minorities• Too much emphasis on recruitment, not enough on

retention (Conf board research)

• Leaders’ role• Are “externally motivated” (i.e., by social

pressures) to attend to diversity issues (Centre for Creative Leadership research)

How to manage diversity

Oliver

• Monitor, identify & remove barriers to equality• Avoid liability for failing to know about inequities• Other bases for data collection are

– Multiple complaints, negative public perception, observed unequal distribution of racialized persons in the institutional ranks, presence of other objective data supporting inequity, evidence of discrimination from other similar organizations with similar policy

– To advance objectives of Code• E.g., Census of Aboriginals, Client survey, explore adverse effects

of organizational change

Human rights doc

Collect & analyze numerical data

• Consider what issue is being monitored, why data is being collected, size & nature of organ

• Use social science expert if org lacks internal expertise

• Use govt resources if org is small

• Interpret short term studies cautiously (why?)

• Ensure disclosure of results do not perpetuate stereotyping or discrimination of a group

• Explain rationale and procedures for data collection to employees

How to Collect & Analyse Good Data

Human rights doc

• Key stakeholder commitment to development of policy– Senior mgt, union leaders etc

• Policy developing team should be diverse• Use consultative process to develop policy• Vision statement should be concrete and show

commitment to addressing racism– Define & give examples of racism, racial discrimination,

harassment, poisoned environment and how they manifest themselves

• Have effective internal complaint resolution procedure

Anti-racism vision statement & policy

Human rights doc

• Assess and react to policies/practices having discriminatory effect on racialized people

• Collect & statistically analyze data

• Consult w/affected communities

• Do system review & research

• Review research in other jurisdictions

• Change policies that discriminate

How to monitor proactively & continuously

Human rights doc

• Organizational change initiatives• Special programs, corrective measures, outreach

initiatives to address inequity• Internal/external survey feedback re: disc• Empowerment of racialized persons via mentoring,

equity committee creation• Anticipate resistance to change & develop strategy to

overcome it• Identify best practices via partnerships with other similar

institutions• Mandatory education, training and development

initiatives for employees (know what kind)• Disseminate info about policy• Retain outside expertise to aid with above

Types of Strategies to Implement

Human rights doc

• Training cannot be in isolation from other initiatives• Set training goals & evaluate training

– Potential general training goals• Impart knowledge of what racism is, and how it can be challenged

• Transform individual & collective practices

• Change attitudes (see Stephan & Stephan however)

– For context specific training goals, see p. 54 Human Rights doc

• Trainers should be experts• Conduct research on anti-racism training techniques

Implementing Training

Human rights doc

• See Guideline on Special Programs– Hiring

• Addressing under representation of racialized persons in an org, profession or job category

– Education• Initiatives to support racialized persons

– in school

– to gain admittance into programs from which they have been historically excluded

– Contracting• Have schemes to assist businesses run by racialized

person to have access to business opportunities, contracts & procurement by government

Examples of Special Programs

Human rights doc

• Internal review committee

• Outside consultants/expertise

• Review, evaluate & revise vision statement or policy periodically

• Review situations which had complaints– How they were handled– How can the resolution be improved

Evaluate strategies by

Human rights doc