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Educational Technology Implementation Plan

Presented to:

El Segundo Unified School District

Melissa Moore Ed. D., Superintendent

Susan Aceves, Chief Business Officer

Marisa Janicek, Executive Director Educational Services

Daniel Gauna, Director Information Technology


IntroductionIn April 2016, the El Segundo Unified School District Board of Education approved a proposal from Networld Solutions, Inc., a Southern California IT Consulting Firm, specializing in educational technology, to develop a Technology Implementation Plan (TIP).

The proposal consisted of two deliverables:● Educational Technology Strategic Plan - Report of current Technology Strategy● Educational Technology Implementation Plan (TIP).

The Technology Strategic Plan portion of this report will include a review of the relevant technology planning and documentation provided by the district and will interpret these Educational Technology Strategy Inputs to guide Education Technology Strategy.

The TIP will be a functional 6-24 month implementation plan that will detail the programs, activities, procurements and priorities to accomplish the technology strategy.

The TIP will include the following deliverables:1. Technology architecture (design) of proposed systems2. Rough Order Magnitude (ROM) budget estimates and program cost model3. Phased implementation timeline.

Development ProcessThe following steps detail the process involved in strategic planning:

1. Understand ESUSD’s current Educational Technology environment and standards2. Review and understand Best Practices, Policies and Procedures3. Develop strategies to accomplish ESUSD’s Educational Technology Plan4. Identify systems and technologies to support these strategies5. Develop Preliminary Plans6. Perform Feasibility Study7. Develop a Tactical Plans and Rough Order Magnitude (ROM) budget estimates8. Manage and implement according to the plan.

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Scope of WorkThe Ed Tech Strategic Plan will specifically address the following areas:

● Structured Cabling and Communications facilities● Network Equipment LAN/WAN/WIFI● WAN Services● Data Center● Internet Services● Network Services (Email, Storage, Sharing non-LMS)● IP Telephony (VoIP)● Educational Technology Standards● Classroom Technology Standards● Information Technology Standards● Business Continuity and Disaster Recovery.

The Ed Tech Strategic Plan will specifically exclude the following areas:● Student Information System (illuminate, PowerSchool)● Finance/Payroll● Geographic Information System – Transportation● Decision Support● Learning Management Systems● Security.

ESUSD Technology Strategic PlanThis report is a collaborative effort between the Ed Tech Consultant and key stakeholders of ESUSD. The development of this report was initiated with a Discovery process with Marisa Janicek, Executive Director of Educational Services and Daniel Gauna, Director Information Technology.

This Educational Technology Strategic Plan portion of the report will identify the district’s educational technology strategic goals and objectives for the coming years as defined in the following reports that have been provided by the district as relevant input sources for the Implementation Plan:

● Board Goals - 2015● Local Control Accountability Plan (LCAP) - 2015● Common Core State Standards (CCSS) Technology Skills, Scope & Sequence● Education Technology Strategic Planning Committee● Network Infrastructure Upgrade RFP - 2015

This report will discuss major technology trends and initiatives that the district seeks to accomplish within the planning timeframe.

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DiscoveryIn April 2016, Ed Tech Consultant Darryl Vidal spent the day delivering the Kick-off meeting and initial Discovery with Marisa Janicek, Executive Director of Education Services and Danny Gauna, Director of Information Technology. Subsequent meetings and interviews extended through May 2016.

The following staff members participated in the interviews:

Name Title Department

Dr. Melissa Moore Superintendent District Office

Marisa Janicek Executive Director Education Services

Daniel Gauna Director Information Technology

Martha Monahan Principal Center Street School

Valerie Sandowicz Teacher Center Street School

Sean Brandlin Instructional Tech Coach El Segundo Middle School

Jaime Mancilla Principal El Segundo High School

Bonnie Maye Teacher El Segundo High School

Susan Aceves Chief Business Official Business Services

InputsThe following section details Reports, Standards and Plans that provide guidance in the development of the principles, scope, and direction of the TIP.

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ESUSD Board of Education Goals for Our Future 2015 - 2018

The Board Goals report published in 2015 identifies five goals within the district’s Mission. Three of these goals identify technology specific objectives including the following:

BOE Goals Directive

Goal One Increase Student Achievement Continue the implementation of the 1-to-1 initiative, through expanding integration of educational technology and blended learning opportunities aligned with rigorous standards.

Goal Three Retain High Quality Employees and Build the Capacity of Personnel

Deepen implementation of the 1-to-1 initiative through continued professional development for all faculty and staff.Continue focus on SAMR Model curricular integration.

Goal Five Maintain Appropriate Resources and Services

Increase operating efficiencies through the implementation of technology online systems.

ESUSD Local Control and Accountability Plan 2015 - 2018 The ESUSD Local Control and Accountability Plan adopted November 2015 also identifies five goals for the district. Three of these make reference directly or indirectly to technology:

LCAP Goals Implications

Goal Two All staff will receive professional development to enhance PLC collaboration, share best instructional practices and programs, and implement effective 21st century classroom instruction based on quality data analysis.

The reference to 21st century classroom implies technology integration.

Goal Four Segundo USD will provide a safe, emotionally supportive and healthy learning environment that engages student through academics, athletics…

The reference to “safe” implies leveraged video-based security measures.

Goal Five El Segundo USD will engage, inform, and educate all stakeholders, including staff, teachers, parents, administrators, and the community at large.

Although not explicitly stated, the use of “engage, inform and educate” connotes activities and initiatives that can heavily leverage technology in the form of informational websites, online applications, and organization of information regarding: school, district, career and technical, parents, business, community events, city services and city government.

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ESUSD Common Core State Standards Technology Skills Scope & Sequence The CCSS TSSS report defines eight categories of technology proficiency or “digital literacy.” These eight categories are granularly defined for Elementary (Grade 6 only) and Secondary technology use skills:

● Basic Operations● Word Processing● Spreadsheet (Tables, Charts and Graphs)● Mathematical Applications (Secondary)● Multimedia and Presentation● Acceptable Use, Copyright and Plagiarism● Research● Communication and Collaboration.

All these categories and defined skills imply availability and access to technology for application and demonstration of mastery. Additionally, the generic reference to Word Processing, Spreadsheet, and Presentation tool combined with the adoption of Microsoft Office 365 by the district imply a Microsoft-based technology.

ESUSD Education Technology Plan 2013- 2016

In July of 2013, the district published its most recent Educational Technology plan. The plan identified specific technology needs relevant to this report. Following are significant excerpts from the plan that will aid in establishing objectives and requirements for this plan.

A standard classroom setup will include the following:● One teacher workstation connected to the network● Three student workstations network● Viewing screen (LCD or projector)● Video input device to interface computer into viewing device● Phone System - VoIP (Voice over IP)● WIFI - Ability to connect to an on-site wireless access point

Technical Support Requirements The 2013 Educational Technology Plan identified the following roles and responsibilities of the IT department as needs:

● Performing preventive maintenance on existing hardware and software. ● Maintaining virus software.● Performing repairs on existing hardware and hand held devices. ● Assisting with software selection, implementation and support.● Support staff and local school districts with assistive technology issues.● Offer local districts offsite data back-up, firewall, email, and internet content filtering ● Providing numerous training opportunities for staff at easily accessible times.

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The above bullets excerpted from the Ed Tech Plan 2013 - 2016 identifies specific task-based departmental requirements. From these requirements it can be surmised that the following types of systems are in-place to achieve these capabilities.

IT Department Management and Support systems (required):● Software support service level agreements (SLA) with major vendors:

○ Microsoft, Verizon, Time Warner, Siemens● Virus, Malware Security software● Mobile Device Management (MDM)● Storage Area Network (SAN) private cloud storage● Network Operations Center (NOC)

○ Network Performance○ Network Device Status○ Server(s) Status○ Application Performance○ Remote Management and Monitoring (RMM).

Long Range Facilities Master Plan In the summer of 2016, PBK Architects submitted a Long Range Facilities Master Plan that included several technology components key to the district’s Education Technology Strategy and Implementation plans. This report has been revised as of August 4th in order to include the LRFMP budget estimates and timelines within this plan.

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ESUSD Education Technology Strategic Plan Committee

In April 2016 the district convened the Education Technology Strategic Plan Committee.

The members met and completed a survey regarding technology in the classroom.

Surveys were compiled and following are some key comments and/or common themes and their IT implications:

Technology Committee Theme Implications

“The #1 most important is factor is authentic teaching and learning: this should precede any attempt to integrate technology.”

Suggests that deploying technology with guidance or professional development that insures “authentic learning” is paramount.

Hardware that can handle the requirements of the Technology Plan.”

Suggests that hardware currently used by this teacher and others is not adequate for the intended or attempted application.

Updated software in terms of Microsoft Suite and Adobe Acrobat.”

Suggests a district standard for Office Suite and document handling.

“More focus on acceptable use.” Suggests that technology systems are being abused or used inappropriately.

“Classroom in 3 years? iPad, SmartBoard projector with speakers, Apple TV.”

Restatement of current Classroom standard. Reinforces need to implement in all classrooms.

“It would be wonderful to have technology (IT) support every single day on our site.”

Suggests that technical support has not been available or responsive in the past.

“We need a site where teachers can find everything in one stop.”

Suggests a content development and content management capability for sharing electronic resources.

“Three additional desktops per classroom to support students to accomplish tasks that cannot be done on iPads.”

Suggests the need for Student shared use computers for tasks that cannot be accomplished on district 1-to-1 platform.

“All books accessible digitally.” Seeking access to electronic resources including textbooks.

“Update all computers, two additional portable labs, 2-3 desktops in each classroom, wireless printing.”

Suggests need for technology standards, lifecycle refresh, and print capability for mobile devices.

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Educational ServicesLed by Marisa Janicek, the Educational Services department is responsible for:

● Curriculum and Instruction● Student Registration● Assessment and Accountability● Categorical Programs● Professional Development● Alternative Education● Educational Technology● Student Discipline● Suspension● Home and Hospital Grants

Information Technology DepartmentThe district IT department is led by Daniel Gauna whom is also a hands-on Networking Engineer. In winter 2015-2016, the district upgraded all network switching components to Brocade ICX platform layer 3 switches. The installation of the new switching equipment was completed April 2016. The upgrade currently supports 1Gbps backbone performance.

The new network switching equipment will support a future upgrade to 10Gbps backbone performance subject to upgraded fiber-optic backbone cabling infrastructure.

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Technical Infrastructure ReviewThe diagram below provides a logical representation of ESUSD’s Technical Data Architecture.

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DISTRICT TECHNICAL DATA

El Segundo Unified School District Locations Location Address Buildings MDF/IDF Rooms

District Office 641 Sheldon St. 6 Buildings 1 / 6

Eagles’ Nest Preschool 641 Sheldon St 6

Arena High School (Virtual) 641 Sheldon St. 1

El Segundo High School 640 Main St. 11 Buildings 1 / 14 57

El Segundo Middle School 332 Center St. 7 Buildings, 1 Portable 1 / 5 30

Center Street Elementary 700 Center St. 10 Buildings, 11 Portable 1 / 11 39

Richmond Street Elementary 615 Richmond St. 2 Buildings, 2 Portable 1 / 6 33

DISTRICT OFFICE

Data Center The Data Center for the district is located at the district office on Sheldon St. It has been isolated and cooled as a separate space for computing. It has adequate space for future growth, although the need for a significant amount of space is unlikely since many new and current applications are cloud-based and the current computing and storage provision is adequate for the current private cloud requirements. The building and room envelope is not environmentally sound. The door, which is not sealed, is open to the exterior elements and does not offer humidity control. The room ceiling is also the roof and is not fire treated. The district should consider isolating the Data Center from exterior exposure and/or moving it to a more appropriate location within the District Office campus.

There is no fire protection for the room. It is not part of the building fire-sprinkler system and has no inert-gas fire suppression. The current fire alarm/suppression/protection status is untenable. If the district intends to continue to host private cloud computing and storage, the building envelope and fire protection issues must be addressed.

The data center does not have a redundant power source or back-up generator. This means that the data center and district-based information systems, as well as applications accessed via the Internet connection at the DC will not be available (in 1 - 2 hours) in the case of a major power outage.

The data center does have redundant air conditioning (AC) system but no backup power for AC in the event of a power outage. One AC unit runs as primary and the second is activated in an over temperature

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situation. The district holds a support contract with Siemens Company for AC service level agreements of the AC units.

If the units can be configured to alternate between primary and secondary on a regular frequency, then the potential useful life of both units may be extended.

Both the primary AC unit and the backup AC unit are still not supported by backup generator, therefore, the DC will still go down in the event of an prolonged power outage.

The data center has approximately three (3) hours UPS uptime as provisioned by the APC UPS. This will provide enough time to properly shut-down the servers and SAN platforms. However, in the event of a prolonged power outage, there would be NO opportunity to re-establish connectivity or recover computing capability, or data communications until power is restored to the data center and the server and SAN platforms properly re-started.

The LRFMP includes an allocation for the Data Center. This budget number applies to new facilities design, and construction not including networking or computing equipment.

Cisco Unified Computing System ESUSD internal computing is a Cisco Unified Computing System. This chassis-based blade server enclosure allows the for high-density, low power, computing resources to be collapsed and managed virtually.

Virtual Computing CITRIX XenServer is the primary OS layer underlying the ESUSD computing platform. This is currently the optimal computing configuration for business continuity and disaster recovery, as long as recovery plans for compute and connectivity is provisioned in the case of loss of use of the DC.

Storage Area Network (SAN) NetApp SAN storage is provisioned for up to 20 terabytes (approximate) of storage. The district office SAN platform is running RAID level 5 on local node controllers and RAID level 10 across both nodes giving ESUSD VMWare-based applications a high-level of availability and scalability.

Backup and Archive Citrix XenBackup is utilized to run backups of the SAN to Archive storage.

CLOUD-BASED SERVICESESUSD utilizes several cloud-based services including:

● Time Warner Business Class Services for Internet and ISP● Los Angeles County Office of Education hosted

○ Peoplesoft■ Finance

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■ Human Resources■ Payroll■ Credentials

● Edlio- Hosting for www.elsegundousd.net.● Google Mail - for email communications● Verizon HIPPC Hosting for Voice Telephony (VoIP) - To be replaced by Cisco Unified

Communications Server August 2016.● PowerSchool for Student Information Systems● illuminate for Data Analysis and Decision Support● Haiku for Learning Management (LMS)● ALEKS for Assessment● LACOE California Streaming● iTunes University● iBooks● YouTube Educational Channels● Digital Library● Apex Learning● K12 Registration● Worktime● Health-e Meal Planner Pro.

STRUCTURED CABLING & FACILITIES TECHNOLOGY INFRASTRUCTUREA majority of the legacy copper horizontal cabling throughout ESUSD is NOT Category 5e or newer. Although much of the copper horizontal cabling is and will continue to be used any new cable that has been installed within the last few years has been Category 5e or newer, however, no large-scale or building-wide projects have provided a true wired infrastructure capable of supporting in excess of 1Gpbs.

It is likely that any additional copper horizontal cabling required for Wireless or Classroom networking with require new Category 6 cabling.

Legacy fiber-optic backbone is multi-mode with a mixture of 62.5 micron and 50 micron fiber-optic cable. A majority of existing fiber will not likely support OM4 and/or 10Gbps Ethernet.

NETWORK EQUIPMENT LAN/WIFIAs of December 2015, the district has issued an RFP for Network Infrastructure Upgrade and through February of 2016 will be replacing all Core and Edge switches with the Brocade ICS platform.

The network is implemented on 1Gbps backbone upgradeable to 10Gbps. This upgrade will require new fiber-optic backbone cabling.

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For WIFI services Cisco Wireless Controller 5508 and 168 Cisco Aeronet Wireless Access Points (WAPs) distributed through the High School and Middle School classrooms. The current wireless infrastructure is utilizing a mixture of 802.11 b/g/n performance technologies.

WIDE AREA NETWORK (WAN)The Wide-Area Networking service are provided by Sunesys Networks and connects all sites to the district office at 1Gbps.

The WAN logical architecture is a flat network with VLANS implemented for each site.

INTERNET SERVICESThe district utilized Time Warner Business Class ISP services for connectivity to the Internet at broadband bandwidths.

The district is using Cisco Adaptive Security Appliance (ASA) 5520 in a stand-alone configuration to provide firewall protection between the district internal network and the Internet.

NETWORK SERVICES (Email, Directory, Security)The table below details network services and the products the district has standardized.

Network Services Manufacturer

Domain Services Microsoft DNS

Directory Services Microsoft Active Directory

Electronic Mail Google GMAIL

Web filter iBoss Cyber Security

Intrusion Detection/Prevention

User Management UMRA

District Website (www.elsegundousd.net)

Edlio School Districts & Websites

File/Storage Backup CITRIX XenBackupInfraScale

Electronic Mail Archive ArcMail Defender

Mobile Device Management Lightspeed Mobile Manager

VOICE-OVER IP (IP TELEPHONY)The district is in the final year of a IP Telephony cloud-based service from Verizon. The Verizon Voice over IP (VoIP) service is implemented on a stand-alone 1Gbps Ethernet network. This service will not be renewed because of ERATE award for future years no longer provide for Voice communication services.

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The district IT department will be responsible to implement a new VoIP-based Telephony system throughout the district to replace all 436 Verizon IP phones.

Since the current Verizon IP phones are working on an isolated network owned by Verizon, a move to in-house VoIP will trigger a net increase of 436 power over Ethernet (POE) switch ports necessary to support the new phones.

As of July 2016, the district has solicited and awarded RFP#6-16 VOICE-OVER IP INSTALLATION. This award was approved by the Board of Education on June 28th. The implementation is schedule and pending with a target completion date of August 23rd.

The new Cisco Unified Communications Server BE6000 (Cisco Call Manager) in addition to providing in-house PBX (VoIP services), it will also provide base-level and advance telephony services including: Voicemail, Auto-Attendant, Remote Survivability and Enhanced 911 (e911) services.

BUSINESS CONTINUITYESUSD has implemented Cisco Unified Computing System (UCS) and NetApp Storage Area Network (SAN) to eliminate single points of failure in the computing and storage platforms. SAN storage in various RAID 5 and RAID 10 configurations provide business continuity with the storage, controller platform.

A Fiber-Over Ethernet SAN switch provides a multi-path network fabric to support connectivity between the SAN and the UCS compute platform.

Cisco UCS High-Density Blade server and CITRIX XenServer and XenCenter virtual operating system provide hardware and software-based workload flexibility and scalability.

These components provide ESUSD with a fundamentally sound “private cloud” computing and storage environment within the data center.

DISASTER RECOVERYInfraScale Disk Backup appliances are implemented for Disaster Recovery at the Data Center and El Segundo High School. A total of 12TB(x2) replicated provide intra-district disaster recovery capabilities.

Although this is a low-cost, convenient and functional DR plan, it does not protect ESUSD in the case of a disaster that compromises both the data center and DR site.

EDUCATION TECHNOLOGY STANDARDSThe most recent technology initiatives focused on the following:

● One-to-one Initiative○ iPads for each student in El Segundo High School○ iPads for each student in El Segundo Middle School.

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CLASSROOM TECHNOLOGY STANDARDSIn the recent technology initiatives the district IT and Ed Services staff procured and installed one (1) teacher computer and three (3) student computers in every classroom.

● Classroom Projector and Interactive White Board● Apple TV● Elmo● Student Desktop Computers.

Many classrooms have had ceiling-mounted projectors installed. The district has defined a minimum standard of short-throw projector, but many sites have purchased SmartBoards and other Interactive Projectors for specific classrooms.

There is no district-wide standard for projection, interactive projector or interactive whiteboard.

There is a large disparity of presentation equipment in ESUSD. Some sites have made limited investment in a projectors or SmartBoards but not on a site-wide basis. Some sites have included Elmo document cameras.

1-to-1 DEVICESThe district 1:1 computing program Individualized Technology Initiative (ITI) has purchased 2,200 iPads for El Segundo High School and Middle School students.

Additional devices such as laptops may also be purchased under the ITI program after technology infrastructure and WIFI upgrades are completed.

Current device counts are as follows:

Count

Computers 661

Thin Clients 160

Laptops 236

MacBook’s 163

iMacs 2

iPads 3,207

Total Devices 4,429

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Educational Technology Strategic Plan

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STRATEGIC EDUCATION INITIATIVESThe Strategic Education Technology Initiatives are gathered from the input sources listed at the beginning of this report. These initiatives have been identified as technology related and therefore provide requirements for implementation and sustainment in this TIP.

21ST CENTURY CLASSROOMS The district LCAP report refers to the 21st Century Classroom or technology enabled classroom. For this district the standard has been to provide projectors and screens, and in some cases interactive projectors such as SmartBoards are being used. Additional components of the 21st Century Classroom may include:

● Document Cameras (Elmo)● Audio Reinforcement (Wireless Microphones and Amplifier)● Video Sharing device (Apple TV).

ONE-TO-ONE INITIATIVES The district has invested in iPads for their one-to-one initiatives at the High School and Middle School. A continuation of this initiative might seek to provide all students (down to a certain primary level) with iPads.

EDUCATIONAL RESOURCES The key to impactful technology integration requires productivity applications, learning management and curriculum resources available to teachers and students alike. These three areas can be categorized as:

● productivity applications such as Google Apps for Education (GAFE) or Microsoft Office (365)● learning management (LMS) such as Haiku or Google Classroom● Online resources such as ALEKS or Apex Learning.

TOP TIER PERSONNEL All the input reports address the need to engage top quality staff, including teachers, administrators, etc. In order to support this initiative, the district has committed to stringent recruitment and certification standards, as well as key professional development and Professional Learning Communities. This area is truly the domain of Educational Services department and provides technical requirements for this report.

TECHNOLOGY INFRASTRUCTURE This category is the top priority focal point of this report (Classroom Technology is the second). The district has been incrementally improving and stabilizing its systems and network infrastructure through the last several years, but has not been able to make significant technology upgrades because of a lack of district- or site-based discretionary technology funding, such as in the form of a grant or modernization bond.

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The recent upgrade of network equipment is indicative of this as the electronics are 10Gbps capable, but it is installed and implemented at 1Gbps because the fiber-optic backbone cable infrastructure is obsolete and will not support it. This report will be the first attempt to develop rough order magnitude (ROM) budget estimates for this upgrade.

Technology Initiatives

NETWORK INFRASTRUCTURE

Structured Cabling Upgrade Although the district and IT department have done a commendable effort of supporting technology in the best way possible, ESUSD has not had any recent large-scale technology specific funding as many school districts in the region have either from high levels of ERATE discounting and/or availability of technology focused funding vehicles such as parcel assessments or facilities modernization bonds.

Without these significant investments in facilities and infrastructure, including network infrastructure, the district will be constrained from implementing large-scale and district-wide mobile computing initiatives specifically because the availability of Ten Gigabits per second (10Gpbs) capable fiber-optic backbone cabling (OM4). Although incremental fiber installations in recent years have installed OM4 fiber, in selected areas, particularly in the High School and Middle School in support of their 1-to-1 iPad initiatives, there has not been a district-wide (site-wide) new cabling installation.

This factor, along with the Data Center facilities infrastructure requirement will be the major obstacle for ESUSD’s expansion of their 1-to-1 program to all sites/students.

The secondary and second-most fundamental requirement to support district-wide mobility for 1-to-1 is copper horizontal cabling capable of supporting One Gigabit per second (1Gpbs) to each Wireless Access Point. Although a significant amount of Category 5, 5e and 6 cable has been installed through the most recent incremental upgrades, once again, the installation of new Category 6 cable to each and every classroom, as well as administration offices, exterior areas and stadiums and parking areas, would be required to support district-wide and site-wide mobility.

Data Center Facilities The current data center facility is located conveniently fairly central within the district office and in close proximity to the IT support staff. It is locked and secure. The location provides ample work access space as well as room for limited growth. The Data Center Facility has some specific issues: building envelope, fire protection/prevention and backup power.

The district and IT department have had minimal discussion about moving the location as it has been a consideration but no alternative location has been recommended or in discussion. For the purpose of this report, the planning and budget estimation will be based on improving the current Data Center facility.

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Wireless Network Upgrade & 10Gbps Network Upgrade Upon completion of the Structured Cabling upgrade, the district network infrastructure will be prime for a wireless upgrade and 10Gbps network equipment upgrade.

First, the network equipment has just been upgraded (April 2016) from Cisco Catalyst core and edge switch platform to Brocade ICX core and edge switch platform. Because of the lack of OM4 rated fiber-optic backbone cable, the new equipment was implemented and configured using 1Gbps bandwidth with the immediate ability to be upgraded to 10Gbps with the minimal additional cost of new 10Gbps Interconnection modules. These modules cost less than $1,000 per and can be implemented upon installation of new fiber backbone cable.

The district will have to implement a new enterprise wireless solution. The district currently is using Cisco Aeronet Wireless Access Points (WAPs) and Cisco Wireless Controller 5508 to support its current inventory of 168 WAPs distributed mostly throughout the High School and Middle Schools.

With the implementation of district-wide and site-wide wireless saturation, the district will likely need to select and new wireless manufacturer, although Cisco wireless can be fully compatible with Brocade switching equipment, it is likely that a non-Cisco manufacturer will be more cost effective. The district may decide use a performance-based Request for Proposal (RFP) to determine the most cost effective manufacturer for the wireless upgrade.

IP TELEPHONY (VoIP)District must identify and procure an enterprise IT Telephony system which will likely require additional Data Center server resources and approximately 500 IP Telephones.

Each new IP Telephone will require an additional Power over Ethernet (POE) switch port, which in turn will trigger the requirement for additional edge switches.

Additional hardware and software components and appliances will likely be required.

As of August 2016, the district has begun the implementation of the new in-house Cisco Unified Communications server to completely replace the Verizon cloud-based VoIP service.

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CLASSROOM TECHNOLOGIESThe current standard for classrooms throughout ESUSD has included Interactive White Boards (IWB), projection and interactive video, Apple TV for video sharing and often Elmo Document Cameras for video capture and projection.

However, since most of the classroom configurations have come from Foundation or Site funds, there has not been significant standardization of equipment, installation or sustainment.

For this initiative, the report will study the cost of a large-scale implementation of standard equipment for all 165 Classrooms.

Interactive Projectors The district has installed some SMARTboards for IWB as well as some non-SMART interactive projectors. The district should consider a performance-based RFP for all classrooms with a single manufacturer for an Interactive Projector that also includes Video Sharing. This would eliminate the need for an additional Apple TV for each classroom and its associated network requirements.

Document Cameras Teachers and staff concurred that high resolution and high magnification document cameras were important standard equipment for classrooms.

STUDENT DEVICESFrom the entire district Strategic Plans, LCAP and Board Goals, it is easy to identify recognition for the need of educational technology, both in the form of low-level infrastructure, professional development as well as the more obvious and objective forms of hardware: devices.

iPads Although the High School and Middle School has successfully purchased 2,200 iPads and distributed them among their students, it has not necessarily been stated formally or informally for this report that this form of 1-to-1 device initiative will be implemented down to the Elementary or Primary grades.

Computer Labs Computer Labs should be considered in any school technology plan, but like any technology investment, based on some curricular or administrative need. Many districts have attempted to solve testing requirements and 1-to-1 initiative using the same platforms, such as tables (iPads) and/or Chromebooks.

Many district’s also implement special use labs for specific purposes such as programming, graphic arts, computer-aided engineering and journalism.

Finally, many districts also utilize mobile device carts, often referred to as “computers on wheels” or COWs. These have been adopted to provide mobile lab capability for each classroom, 1-to-1 computing in the form of a mobile classroom set, check-out devices, or group work devices.

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IT OPERATIONSAlthough the IT department is currently using Corrigo work order system, the department has not implemented a comprehensive Problem Management suite to support IT operations as is recommended by the Information Technology Infrastructure Library (ITIL).

The table below details a standard Help Desk and Problem Management call flow. A process similar to this call flow will allow for closed-loop problem management and optimized customer service. A problem management system that includes a Knowledge Base database becomes the data warehouse of all past technical issues and resolutions. This knowledge base then can be leveraged by both the IT department as well as the general user-base to address Tier 1 troubleshooting.

A Problem Management suite should include the following software services:● Help Desk Work Order System● Problem Management Knowledge base database● Remote Monitoring & Management.

Other ITIL defined services not currently implemented by the IT department include the following data modules:

● IT Inventory & Asset Management● Software Distribution● Mobile Device Management (MDM)

○ The IT department is currently utilizing LightSpeed for MDM however it is not integrated with the other suites defined above.

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INSTRUCTIONAL APPLICATIONSThe district has adopted the following applications in their mapping of classroom instructional resources:

● Moodle for Classroom management● Haiku for Learning Management (LMS)● ALEKS for Assessment● Apex Learning.

Although this list is not exhaustive, it is based on instructional software that the district has licensed for volume discounting or network use.

Site licensing will be the best method for Educational Services to provide the lowest cost pricing for site use of instructional resources whether for Productivity, Classroom Management, Learning Management or Curriculum and Content.

PROFESSIONAL DEVELOPMENT

Professional Learning Communities

The Education Services department has established Professional Learning Communities (PLC) as a primary structure to affect professional development at grade and site level.

El Segundo Unified has made a sound commitment to developing a professional learning community.

Each school allocates time to allow for 14 Professional Development (PD) days through the school year. Half of the PD days are defined by individual sites while the other half are PLC days that support vertical articulation and district goals. These are held on minimum day Monday's and are mapped out strategically throughout the year.

The Ed Services department along with the PLC will support professional development from through technology instructional coaches on Haiku, Illuminate, Apple applications. PD for all these applications will focus on transitioning the curriculum to the higher levels of the SAMR model.

The Substitution Augmentation Modification Redefinition (SAMR) Model offers a method of seeing how computer technology might impact teaching and learning. It also shows a progression that adopters of educational technology often follow as they progress through teaching and learning with technology. SAMR model developed by Dr. Ruben Puentedura http://www.hippasus.com/

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Teachers leading the professional development have been highly successful with two technology coaches at the secondary level and technology teams of lead teachers at the middle school. Additionally, ESUSD has made a commitment to 21st Century skills via use of technology and have been working with a cohort of educators eager to move curriculum from textbooks to "tech books." These teachers are concentrating on creating curriculum, lessons and units accessible for their students via Haiku, iBook or iTunes at the middle and high school.

Technology Implementation Plan (TIP)This report will identify the main facilities technology implementation project(s).

Each identified project will be prioritized and undergo a feasibility study. Each project in the plan will include detailed rough order magnitude (ROM) budgets and technical specifications.

ROUGH ORDER MAGNITUDE COST ESTIMATESNetworld Solutions has developed a cost model which uses industry standard and manufacturer’s list pricing to develop rough order magnitude (ROM) cost estimates for technology infrastructure projects.

In August 2016, the district engaged architects PBK submitted to the district their Long Range Facilities Master Plan. The LRMFP included technology infrastructure components that are also included within Networld Solution’s Strategic Technology Implementation Plan (TIP).

In an effort to synchronize and align these two plans (TIP and LRFMP), the LRFMP and its included budget estimates have been incorporated into the TIP. The current TIP includes a three-phased approach to achieve the TIP initiatives. The LRFMP technology components which include Data Center Construction, 10Gbps Fiber-Optic Backbone and MDF/IDF Cooling are listed in their own column and Phase (Phase 4 - LRFMP).

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The following table is a summary of the ROM Cost Estimates by Phase as detailed in the recommendations.

The table details three Phases and a separate LRFMP phase with a Total Program Budget of $2,691,413.00 (not including LRFMP).

Technology Implementation Plan - Recommendations

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PHASE ONE - NETWORK EQUIPMENT, VOIP, & WIRELESS SYSTEMSPhase One of the TIP will include an upgrade to 10Gbps capable network equipment implemented on the district’s current structured cabling plant. This upgrade was completed in February of 2016.

The second component of Phase One will be in install a new VoIP system that will replace the district’s current hosted VoIP service from Verizon. This installation will be completed August 2016.

The following Phase One initiatives are either completed or recommended to begin through 2016:● 1Gbps LAN connection to each Wireless Access Point (WAP) - Completed February 2016● VoIP Telephony installation - Complete August 2016● Wireless Network upgrade (WIFI)● Data Center Equipment and IT Problem Management Suite.

Data Center Equipment & Software

Recommendation Description

Data Center Computing Servers Cisco UCS Blade servers to support internal computing, student computing, network operations and data center operations

Microsoft Office Licenses License renewal for district site licenses.

IT Operations Problem Management Dell KASE Systems Management Appliance for Systems Management and IT Operations

Remote Monitoring & Management IT Operations suite for remote monitoring of computing systems and management.

Firewall Palo Alto PA-5050 Firewall Appliance

Mobile Device Management IT Operations suite for management mobile devices including: iPads, Tablets, Laptops, BYOD devices.

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The Cost Summary below includes the Rough Order Magnitude (ROM) estimates for total of Phase One projects.

PHASE ONE COST SUMMARY

The subsequent tables provide descriptions and ROM cost estimates for the sub-projects within Phase One - Network Infrastructure Components:

● 10Gbps Network Equipment - Completed February 2016● VoIP Telephony - Completed August 2016

The remaining two recommendations should be addressed immediately - and not be postponed for funding from the LRFMP.

● Wireless Network Equipment - $128,843.93● Data Center Computing and IT Problem Management Suite - $693,340.00.

10Gbps Network Equipment and Wireless Saturation


10Gbps Core Upgrade The recent RFP for Network Infrastructure included 10Gbps capable Core and Edge switches. Since the Fiber-Optic Backbone cable cannot support 10Gbps, the upgrade was implemented at 1Gbps.

Once all new OM4 Fiber-optic Backbone cable is installed, then only the Gigabit Interconnection (GBIC) is required at each fiber port.

Wireless Saturation To achieve wireless saturation, the design point will be to install a wireless access point in each classroom. Other instructional areas will be similarly dense to support a minimum of 30-50 devices within 1,000 sq. ft.

Administrative areas should be provisioned for coverage for non-instructional use, or the ability to support 30-50 devices within 5,000 sq. ft.

Exterior common areas such as Quads, Patios and fields and stadiums should have standard density for non-instructional areas.

Exterior antennae should be implemented to provide standard coverage for non-instructional areas to the perimeter of the campus, including parking lots, and fields.

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IP Telephony (VoIP) Recommendation Description

Implement IP Telephony In Phase One, the district must implement a new IP Telephony system to replace the current Verizon HIPC service.

IP Telephony Procurement The district should engage a project manager (consultant) for RFP development and procurement management of the new IP Telephony system.

Current As of July 2016, the district has solicited and awarded RFP#6-16 VOICE-OVER IP INSTALLATION. This award was approved by the Board of Education on June 28th. The implementation is schedule and pending with a target completion date of August 23rd.

IT Department Problem Management Suite Recommendation Description

Help Desk & Problem Management

Dell KASE Systems Management Appliance has been reviewed by the IT department. The KASE suite includes:

● Service Desk (Help Desk)● Inventory & Asset Management● Software License Management● Patch Management & Security.

Remote Management & Monitoring (RMM)Mobile Device Management (MDM)

Customer Service Process Consulting

The district should engage a project manager (consultant) to develop departmental policies and procedures to support the implementation and operational process for the IT Department Problem Management Suite. Implementation of the software application without departmental processes may limit or constrain the overall effectiveness of the system.

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PHASE TWO & PHASE THREEPhase Two and Phase Three of the TIP will be of similar scope and scale, separated by grade level (elementary, secondary).

Phase Two and Phase Three will encompass one major initiative: Classroom Audio Video

Phase Two scope will include installation of Classroom Audio Video technology in all Elementary Classrooms and Phase Three will include Classroom Audio Video technology in all secondary classrooms

CLASSROOM AUDIO VIDEO The ROM Cost Estimate for the Classroom Audio Video equipment includes the following equipment.


Projection and Interaction A new touch-capable, interactive, short-throw projector shall be installed in every classroom.

Video Sharing The new interactive projectors will be capable of Video Sharing. The ability for multiple teachers or students to project their work onto the projector.

The cost estimate account for this cost being a separate device (Apple TV).

Document Camera A multi-function high-resolution, high magnification, document camera will be provided in each classroom.

Audio Amplification Wireless microphone and amplifier system will provide balance sound field throughout the classroom and teacher and student microphones.

CLASSROOM TECHNOLOGY DEVICES Recommendation Description

Teacher Desktop A Teacher Desktop computer cost has been allocated for each classroom. This would likely be a Desktop or All-in-one, front-of-the-classroom computer that could be permanently connected to the Classroom AV system.The Cost model would also support a Teacher Laptop computer instead of a Teacher Desktop computer which would allow the teacher to use it as a mobile device, which in turn, would require the teacher to be familiar with attaching and detaching the laptop from the AV system and document camera as needed.

One-to-One Devices No one-to-one devices are provisioned for this cost estimate.

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PHASE TWO COST SUMMARY

PHASE THREE COST SUMMARY

LONG RANGE FACILITIES MASTER PLAN SUMMARY

Data Center Facilities Recommendation Description

Data Center Building Envelope

The current data center room is not adequately isolated from exterior elements. An architect should be engaged to review structural and architectural integrity of the room, and create plans improve the room to serve as a data center. Improvements may include:

● Roof repairs● drop-ceiling installation● static-release floor covering● bonding and grounding of racks.

Data Center Power Backup Power - The district should install a backup generator to support Data Center operations in the case of a power outage.

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The backup generator will provide power for all servers, data communications equipment and air conditioning systems in the case of a power outage.

Data Center Fire Safety An inert-gas fire suppression system should be designed and installed as part of the Data Center improvements.

A review by fire department may reveal that a dry- action fire sprinkler may be required within the room as part of any improvement.

Structured Cabling Recommendation Description

Facilities Upgrades Along with any structured cabling plant upgrades comes associated facilities requirements, such as power upgrades, cooling/ventilation, racks and cabinets. These upgrades must be completed before a Wireless Saturation strategy is planned.

Fiber-Optic Backbone Cabling (OM4)

To support the upgrade to 10Gpbs Backbone and an expansion of horizontal copper cabling, and associated number of fiber-optic backbone cabling will be required. Minimum of 6-strand, multi-mode fiber optic cable (50 micron, OM4 rated) shall be installed between the edge location and the LAN core.

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Equipment and Labor Cost Assumptions

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Documents

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