19-A Works * Q.E.D. **

2010 19-A CE Refresher “PROBLEMS”

19-A Works*

Q.E.D.**

* Because of you** quod erat demonstrandum (we’ll tell you later)


Rules of the Day

• Exits/smoking/A.E.D.• Cell phones on vibrate• Be here the whole class• Stay focused on topic• Park comments in “lot”• Network• Take home some ideas to

do your job successfully


1976 Today

• Cell phones• Texting • Fast food (fast life!)• Road Rage• More user demands• More lawsuits• More traffic (see next)


Changing Traffic Environment

0

50

100

150

200

250

300

1960 1970 1980 1990 2000 2010

Millions of Vehicles

100,000 Miles ofRoads

U.S. Totals


Finish this sentence A 19-A Driver is different than

other drivers because….


Being 19-A Driver Means

• Good driving record• Knowledge of law• Knowledge of skills• Regular driving evaluations • Background check• 24/7 driver monitoring• Physical fitness


Finish this sentence 19-A Certified Examiners grow

professionally by….


19-A CE’ Grow Professionally Through

• Refreshers• Networking• Self-evaluation• Cross-testing• Earned respect• Safety Culture• Audit success


Goals for Today

• Problem for CE’s…Drivers, Locations, Tests

• Electronic 19-A• Revised Forms• 3 required functions• Audits (you’re the

auditor!)


Agenda

• 7:30 – 8:00 Registration• 8:00 – 8:30 Introduction to the day• 8:30 – 10:30 Big 3 Problems• 10:30 – 10:45 Break• 10:45 – 11:45 New Forms• 11:45 – 12:15 Electronic filing• 12:15 – 12:45 Open Forum Q+A• 12:45 – 1:00 Wrap-up and Certificates


Problems

• Problem Drivers• Problem

Locations• Problem Tests

I can’t reach the pedals!!!


Finish this sentence I can tell he/she is “an accident

waiting to happen” because….


Problem Drivers

• “Accident waiting to happen”• Risk-taking behaviors• Complaints• Financial cost• Morale impact• DO this…• Retraining• Progressive discipline

Whatever…


Problem Locations

You know where they are• Intersections• Merges• Factory entrances• School zones• Transfer stops• RR X-ing

STOP, LOOK, LISTENSTOP, LOOK, LISTENSTOP, LOOK, LISTENSTOP, LOOK, LISTEN


Finish this sentence My strategies for problem

locations are….


Four Steps

1. Problem

2. Observe

3. Brainstorm 4. Procedure


Problem Solutions

Strategies• Route around• Include in BTW• Surveillance • Set up a camera• Talk to DOT, RR, Law

enforcement

Is this the last donut? These stakeouts are tough duty!


Problem Tests

Tough for drivers• Nervous drivers• Literacy issues• Bad day for driver

omg!


Problem Tests

Tough on CE• New bad habits• Personal conflict• Personal friend

Grrrr!


Test Suggestions

• Give a good introduction• Recognize best behavior• Explain “unsatisfactory”• Describe – don’t judge• Be a professional• Appeal to professionalism• Meaningful follow-up


Let’s take a break!


Rest of the Day

• New and revised forms

• 3 Required CE tasks• Penalties!• Your questions???


Revised Forms

• Driver Information• Carrier

Information• Examiner

information • Vehicle

Information

Same on every form!


Revised Forms• Explanation of

signatures– Certify, affirm,

authorize, verify, acknowledge,

• Clarified dates– Date of examination– Date of observation– Date of interview– Date submitted

• DS874 Physical is more like US DOT


DS-3.6Information

NEW

NEW



DS-870Information


DS-870.1 SAME

NEW

Formerly page 2 of DS-870

Information


DS-871Make available to drivers

NEW

Information


DS-872SAME

SAMEInformation

NEW

NEW


Defensive Driving Observation• Inside/outside• 20 minutes• With passengers on

regular route.• Drive safely• Vary your vehicle• Have a copy of the route• Observe

loading/unloading

Great teamwork!


When to DDO

• Scheduled (on-board)

• Random at problem locations

• Response to complaint

• Challenging days

Speed adjusted to conditions – good driving!


DMV Defensive Driving Principles

• Effective visual searching for hazards• Effective communication with other roadway

users• Effective maintenance of space cushion between

your vehicle and other vehicles• Prudent speed for conditions

I knew a Prudence

once…

DMV Defensive Driving Principles• Adherence to all (statutory and advisory)

traffic controls• Proper position of bus in roadway during various driving situations• Adequate physical control of bus (vehicle controls)• Skillful anticipation of other

roadway users’ actions• Effective reactions to other

roadway users’ dangerous actions


DS-873SAME

SAME

Information

NEW

Safety and emergency equipment items removed

Must be done by

CE


DS-874SAME

SAME

QualifiedDisqualified

May also use US DOT form 649-F (6045)

NEW


BTW

• Explain form and BTW• CE must be licensed • Same route for all– 45 minutes– Include all test items– No passengers

• Item failure ≠ broken law• Giving directions• Commentary driving

I’m ready!


DS-875

SAME

SAME

SAME

SAME


DQ• Any DQ action• Two 10-point actions• 40 total pointsNEW

Write comments on back of form

NEWitems

Must be done by

CE


OUT INFailed to check horn, heater, defroster

Failed to check windshield wipers, horn and steering

Spare electric fusesPassenger entry and emergency exits

Failed to check passenger entry and emergency exits

Failed to check all gauges Failed to check all gauges, heater and defroster

Fails to check air brakes Failed to perform static brake check

Fails to make proper turnsFails to keep proper following distance – knows the “following distance rule”

Failed to demonstrate proper following distance

Fails to anticipate hazards Failed to anticipate and / or identify hazards


Written Exam• Provide CDL manual, Part 6, and

the DMV Driver’s Manual• Choose 15 questions from

Section A and 5 questions from Section B.

• 80% correct means both 12/15 in A and 4/5 in B

• You may read the ??? To the driver, but not the manuals

• CE must proctor • Include DS – 875Y and all

pages with included questions

I wonder if the Commissioner could pass this

test?


DS-875X


DS-875Y

SAME

SAME

SAME


NO test details needed

Only available

from DMVMust be done by

CE

NEW


Biennial Boo-Boos

• Driver will not sign form, or• Test failed• Driver is DQ-ed immediately• CE must notify carrier immediately• 3-10 days for retest, unless re-

training required• Carrier must notify DMV within 10

days if retest is not passed• Drop notice must be hard copy.

Oops!


DS-885SAME

Add me. Really, I was 21 last week!


NEW! NOW! Electronic Carriers• Now – Over 30% of carriers• Now – Over 60% of drivers• Electronically– Add drivers (except OOS)– Drop drivers (Except DQ drops)– View & print notifications, roster, add/drop receipts – Requalification letters

• Maintain linked CE information• File AOC electronically


Sign up…Email request to:


School Bus Carriers

Fingerprint scanning by end of 2009

• Vendor: L-1• Cost: about the same using

escrow account with L-1• Info: http://www.l1enrollment.

com/state/?st=ny • Stay posted


New Frequency of Audits

• Last review satisfactory – 36 mo.

• Last review warning issued – 24 mo.

• Last review hearing requested – 12 mo.

• New carrier – 12-18 months from BDU registration date


Reality of Penalties


Pre-audit Internal Record ReviewDriver Name and Client ID#

Hire Date Abstract

Annual Review DDO Physical BTW

Written / Oral Test Remarks

Part 6 Citation 6.3 6.3/6.8 U 6.8(b) U 6.8(c) U 6.10 U 6.11 U 6.12 U

1931


Audit Preparation Exercise

Get in groups of 4-6 ExaminersPrepare your folder• Circle any mistakes on the forms• Choose forms for inclusion• Order forms in folderSwap folders • Review other folder


DS-877

Open and complete in your workbook


Eastern Suffolk BOCES Holbrook, NY

Send form with copy of your certificate


You will get a letter confirming re-qualification


What’s on your mind?

Q+A


Goals Accomplished!

• Problem for CE’s…Drivers, Locations, Tests

• Electronic 19-A• Revised Forms• 3 required functions• Audits (you’re the

auditor!)


It Works!!!

• CE embraces mission• CE does thorough, inspired job• Driving improves• Passengers safer• Q.E.D.* * quod erat demonstrandum

“which was to be demonstrated” The abbreviation signals the completion of the proof


Documents

19-A Works * Q.E.D. **