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1 1 Your Bank. Malaysia‟s Bank. AmBank. 9MFY2014 Results Investors Presentation 17 February 2014 9MFY2014 Results Investors Presentation Ashok Ramamurthy, Group Managing Director Your Bank. Malaysia‟s Bank. AmBank.

17 February 2014 9MFY2014 Results Investors Presentation€¦ · Retail Banking Wholesale Banking1 General Insurance Life Assurance & Family Takaful FY2013 has been restated to conform

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Page 1: 17 February 2014 9MFY2014 Results Investors Presentation€¦ · Retail Banking Wholesale Banking1 General Insurance Life Assurance & Family Takaful FY2013 has been restated to conform

1 1Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

17 February 2014

9MFY2014 Results –Investors PresentationAshokRamamurthy, Group ManagingDirector

Your Bank. Malaysia‟s Bank. AmBank.

Page 2: 17 February 2014 9MFY2014 Results Investors Presentation€¦ · Retail Banking Wholesale Banking1 General Insurance Life Assurance & Family Takaful FY2013 has been restated to conform

2 2Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

1. EXECUTIVE SUMMARY Page 3

3. 9MFY2014 GROUP FINANCIAL PERFORMANCE Page 13

4. OUTLOOK & STRATEGIC PRIORITIES Page 27

5. DIVISIONAL STRATEGY & PERFORMANCE Page 32

6. SUPPLEMENTARY INFORMATION – AMBANK GROUP Page 44

7. SUPPLEMENTARY INFORMATION – ECONOMY & INDUSTRY Page 54

AGENDA

Your Bank. Malaysia‟s Bank. AmBank.

2. STRATEGIC PARTNERSHIP WITH METLIFE & INTEGRATION UPDATES Page 9

Page 3: 17 February 2014 9MFY2014 Results Investors Presentation€¦ · Retail Banking Wholesale Banking1 General Insurance Life Assurance & Family Takaful FY2013 has been restated to conform

3 3Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

Pre ANZ FY2007 – 10 FY2011 – 12 FY2013 9MFY2014

Scale & Presence

Reposition, BuildNew Growth Options

Improve ReturnsAggressively Invest, Optimise &

Leverage Connectivity

As Malaysia’s preferred diversified, internationally connected financial solutions group, we take pride in growing your future with us.

Record performances & increasing ROE

Consistent revenue growth

Improved balance sheet & funding mix

Increased dividend payout to 40%

Commenced pursuing niche acquisitions

3 Focus areas:

Strategic Business Transformation

High priority growth initiatives

Organisationand governance structures

6th consecutive year of record performance

Consistent growth & returns

Optimal diversification agenda

Clear strategic priorities

Acquisition synergies on track

Grow retail assets

Lead in investment banking business

Leverage fixed income trading

Strong earnings, PATMI up 9.0%, ROE of 14.2%

Integrations on track, delivering on synergies

Initiated cost efficiency initiatives across the group

New strategic partnership with MetLife, pending regulatory approval

Rating Agency Malaysia upgraded AmBank Group‟s credit ratings

New core banking platform successfully launched

Progressively delivering on FY14 -FY16 strategic agenda

9MFY2014 highlights

Page 4: 17 February 2014 9MFY2014 Results Investors Presentation€¦ · Retail Banking Wholesale Banking1 General Insurance Life Assurance & Family Takaful FY2013 has been restated to conform

4 4Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

Kurnia – vesting completed. Branch operations centralisation completed, rolling out dual branded branches. On track to complete integration by H1CY2014

MBF – vesting completed. Enlarged merchant force, ~4,000 MBF merchants using AmBank Easy Payment Plans (EPP). Focus on tapping on merchant base for cross-selling and simplifying internal process and structure

Pursuing “Save to Invest” programme to achieve cost synergies

Restructuring non-retail divisions to Wholesale Banking for better client centricity, efficiency and productivity

FX and Rates businesses have grown significantly, contributing over half of Markets PAT

Transaction Banking income has increased over 10.2%

Leveraging segmentation analysis and developing strategies to grow Main Bank relationships in Retail Banking and Small Business

AmLife & AmFamily Takaful – new strategic partnership with MetLife International Holdings Inc., pending regulatory approval. Completion by FY2014

Financial Services Act (FSA) gazetted– Financial Holding Company (FHC) structure being progressed for full compliance with FSA and IFSA

MBF Cards restructuring completed, allowing RM250m capital repatriation to AMMB

Streamlining of subsidiaries and releasing of dormant capital in progress and will be completed by 31 March 2014

Commenced program to deliver on an IRB based approach to managing risk by FY2015, capital benefits accruing after a 2-3 year period

Integrate acquisitions and deliver synergies

Simplify business model and streamline processes

Accelerate organic growth with focus on cross sell, flow business, small business, and emerging affluent customers

Build scale in specialist businesses with partners

Optimise capital and holding company structures

1

2

3

4

5

Progressively delivering on our strategic agenda

Page 5: 17 February 2014 9MFY2014 Results Investors Presentation€¦ · Retail Banking Wholesale Banking1 General Insurance Life Assurance & Family Takaful FY2013 has been restated to conform

5 5Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

-13.3

28.231.6

34.7

44.7

49.6

54.0

40.744.2

FY07 FY08 FY09 FY10 FY11 FY12 FY13 9MFY13 9MFY14

38.8% 40.2%43.3% 42.0%

39.9% 41.6%

47.9% 46.3% 46.4%

FY07 FY08 FY09 FY10 FY11 FY12 FY13 9MFY13 9MFY14

-283

669

8611,009

1,3431,484

1,619

1,2201,330

-5.8%

11.5% 11.7% 11.5%

13.6% 13.8% 13.9% 14.0% 14.2%

FY07 FY08 FY09 FY10 FY11 FY12 FY13 9MFY13 9MFY14

PATMI (RM'mil)

ROE (%)

-0.17%

1.02% 1.04%1.13%

1.39% 1.39% 1.37% 1.38%1.45%

FY07 FY08 FY09 FY10 FY11 FY12 FY13 9MFY13 9MFY14

CTI

Stronger profit performance, CTI reflects investments for growth

CAGR FY07-13: 0.26%YoY growth: 0.07%

CAGR FY07-13: 12.9%YoY growth: 8.8% YoY change: 0.1%

ROECAGR FY07-13: 3.3%YoY growth: 0.2%

PATMICAGR FY07-13: 19.5%YoY growth: 9.0%

1. CAGR for PATMI & ROE based on FY2007 underlying profits of RM556.9 mil2. FY2013 has been restated to conform with current period‟s presentation

RM (sen) (%)

(%)

PATMI & ROE ROA

CTIEPS (basic)

Page 6: 17 February 2014 9MFY2014 Results Investors Presentation€¦ · Retail Banking Wholesale Banking1 General Insurance Life Assurance & Family Takaful FY2013 has been restated to conform

6 6Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

9.4% 9.5%8.6% 8.4%9.7% 9.8% 9.8%

10.4%

11.1%

11.1%

11.2%12.5%14.0%

15.2% 15.3%14.0%

14.7% 14.8%15.9% 15.2%

FY07 FY08 FY09 FY10 FY11 FY12 FY13 9MFY13 9MFY14

CET-1 Tier-1 RWCAR/Total Capital BASEL III

6.2%

3.7%

2.6%

3.81%3.33%

2.45%1.98% 2.03% 1.98%

FY07 FY08 FY09 FY10 FY11 FY12 FY13 9MFY139MFY14

50.354.4

57.9

64.8

71.175.7

82.6 81.384.8

FY07 FY08 FY09 FY10 FY11 FY12 FY13 9MFY13 9MFY14

5.3 6.3 7.0 8.5 10.4 13.2 16.8 15.4 17.3

45.957.9

65.270.7

81.584.6

93.1 90.895.8

13% 11% 11% 12% 14%17%

20% 19% 20%

FY07 FY08 FY09 FY10 FY11 FY12 FY13 9MFY13 9MFY14

Customer deposits (RM'bil)

CASA(RM'bil)

CASA Composition (%)

Net Lending

Focusing growth in targeted segments, sound credit quality & capital ratios

CASACAGR FY07-13: 21.2%YoY growth: 12.4%

CAGR FY07-13: 8.6%Net lending YoY growth: 4.3%Gross lending YoY growth: 4.1%

Customer DepositsCAGR FY07-13 : 12.5%YoY growth: 5.4%

GP3 MFRS 139

YoY change: -0.05%

(RM‟bil)

(%)(%)

Customer Deposits & CASA

Net Lending

GIL ratio Capital ratio

1. FY2013 has been restated to conform with current period‟s presentation

LDR

88.6%

Proforma*

*Proforma capital ratios include Q3FY14 unappropriated profits of AmBank (M) Bhd, AmIslamic & AmInvestment

Page 7: 17 February 2014 9MFY2014 Results Investors Presentation€¦ · Retail Banking Wholesale Banking1 General Insurance Life Assurance & Family Takaful FY2013 has been restated to conform

7 7Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

32 628

40

FY10 FY11 FY12 FY13 9MFY13 9MFY14

49 6094

13789

137

FY10 FY11 FY12 FY13 9MFY13 9MFY14

614673

922951

773703

FY10 FY11 FY12 FY13 9MFY13 9MFY14

537566

509

592

438505

FY10 FY11 FY12 FY13 9MFY13 9MFY14

PAT (RM‟mil)

PAT (RM‟mil) PAT (RM‟mil)

1 Wholesale banking represents Business, Corporate & Institutional Banking, Investment Banking and Markets activities

PAT (RM‟mil)

Retail Banking Wholesale Banking1

General Insurance Life Assurance & Family Takaful

FY2013 has been restated to conform with current period‟s presentation

15.2% 9.2%

54.8% >100.0%

Good growth in retail banking and insurance businesses

-64 -75

Page 8: 17 February 2014 9MFY2014 Results Investors Presentation€¦ · Retail Banking Wholesale Banking1 General Insurance Life Assurance & Family Takaful FY2013 has been restated to conform

8 8Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

1. EXECUTIVE SUMMARY Page 3

3. 9MFY2014 GROUP FINANCIAL PERFORMANCE Page 13

4. OUTLOOK & STRATEGIC PRIORITIES Page 27

5. DIVISIONAL STRATEGY & PERFORMANCE Page 32

6. SUPPLEMENTARY INFORMATION – AMBANK GROUP Page 44

7. SUPPLEMENTARY INFORMATION – ECONOMY & INDUSTRY Page 54

AGENDA

Your Bank. Malaysia‟s Bank. AmBank.

2. STRATEGIC PARTNERSHIP WITH METLIFE & INTEGRATION UPDATES Page 9

Page 9: 17 February 2014 9MFY2014 Results Investors Presentation€¦ · Retail Banking Wholesale Banking1 General Insurance Life Assurance & Family Takaful FY2013 has been restated to conform

9 9Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

Strategic partnership with MetLife International Holdings Inc.

AMMB and MetLife signed strategic partnership for the Life and Family Takaful businesses (pending regulatory approval)

Total consideration payable of RM812 mil, subject to customary adjustment

MetLife to own 50% plus one share in AmLife, remaining shares owned by AMMB

AMMB to own 50% plus one share in AmTakaful, remaining shares owned by MetLife

Exclusive 20-year bancassurance and bancatakaful agreements for the distribution of life insurance and family takaful products through banking channels

Aligned visions, strategic priority focus on sustainable profitable growth in key segments

Immediate roll-out (no conflicts), proven foreign partnerships

Enhanced reputation – customer centric, trusted, modern

Access to MetLife‟s global capabilities:

oDeep multi-channel expertise (direct & digital channel, agents, bancassurance – over 100 partnerships in Asia)

oLeading innovative product development (wealth protection, wealth accumulation, retirement, health)

oUnique investment capabilities as one of the world‟s largest investors (~750 investment professionals, USD460 billion managed internally & USD220 billion externally)

oWorld leading technology to provide enhanced customer experience

Leading global provider of insurance, annuities and employee benefit programs

Global workforce of ~64,000; serving ~90 million customers

Commenced Asian operation in 1952, with offices across eight countries

Leading market positions in US, Japan, Latin America, Asia, Europe and Middle East

Business to be acquired

Strategic fit

About MetLife

Page 10: 17 February 2014 9MFY2014 Results Investors Presentation€¦ · Retail Banking Wholesale Banking1 General Insurance Life Assurance & Family Takaful FY2013 has been restated to conform

10 10Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

Integrations of Kurnia and MBF on track

RM1.627 bil cash purchase price (valuation: P/B 1.95x based on net assets @ 30 Jun 2012)

GWP of >RM1.7 bil (~12% market share), >3.6 mil policyholders

Integration on track:

o “AmAssurance” & “Kurnia” dual branding strategy, the first in Malaysian general insurance market

o Branch operations centralisation completed, 28 dual branded branches rolled out

RM641.4 mil cash purchase price (valuation: P/B 2.9x based on net assets @ 30 Nov 2012)

Enlarged merchant force, ~4,000 MBF merchants signed up for AmBank‟s EPP

IT system integration revised to FY2015 – core banking dependency

Integrating people, processes, operations and IT systems, expected to complete by CY2014

1. Includes depreciation, exclude funding cost2. Updated

Leading general and #1 motor insurer in Malaysia

CIC increased to > 500,000 Combined merchant > 50,000

RM milSynergistic benefit

cost1

Run Rate SynergiesAcquisition cost

Cost Total

FY13 (11.0) 25.5 25.5 (20.5)

9MFY14 (8.5) 27.2 52.7 -

FY14(e) (12.4) 33.4 58.9 -

FY15(e) (7.1) 1.1 60.0 -

RM milSynergistic benefit

cost1

Run Rate SynergiesAcquisition cost

Revenue Cost Total

FY13 (10.5) 0.1 2.4 2.5 (3.5)

9MFY14 (4.0) 1.8 13.0 14.8 -

FY14(e)2 (11.2) 4.1 18.6 22.7 -

FY15(e)2 (24.3) 17.1 25.7 42.8 -

Page 11: 17 February 2014 9MFY2014 Results Investors Presentation€¦ · Retail Banking Wholesale Banking1 General Insurance Life Assurance & Family Takaful FY2013 has been restated to conform

11 11Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

17 February 2014

9MFY2014 Results –Investors PresentationMandy Simpson, Chief Financial Officer

Your Bank. Malaysia‟s Bank. AmBank.

Page 12: 17 February 2014 9MFY2014 Results Investors Presentation€¦ · Retail Banking Wholesale Banking1 General Insurance Life Assurance & Family Takaful FY2013 has been restated to conform

12 12Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

1. EXECUTIVE SUMMARY Page 3

3. 9MFY2014 GROUP FINANCIAL PERFORMANCE Page 13

4. OUTLOOK & STRATEGIC PRIORITIES Page 27

5. DIVISIONAL STRATEGY & PERFORMANCE Page 32

6. SUPPLEMENTARY INFORMATION – AMBANK GROUP Page 44

7. SUPPLEMENTARY INFORMATION – ECONOMY & INDUSTRY Page 54

AGENDA

Your Bank. Malaysia‟s Bank. AmBank.

2. STRATEGIC PARTNERSHIP WITH METLIFE & INTEGRATION UPDATES Page 9

Page 13: 17 February 2014 9MFY2014 Results Investors Presentation€¦ · Retail Banking Wholesale Banking1 General Insurance Life Assurance & Family Takaful FY2013 has been restated to conform

13 13Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

14.5 14.5 15.4 16.8 18.0 16.5 17.3

88.0 91.4 90.8 93.1 95.4 96.3 95.8

Q1FY13 Q2FY13 Q3FY13 Q4FY13 Q1FY14 Q2FY14 Q3FY14

RM‟bil

Customer deposits CASA

18% 17% 19% 20% 21% 19% 20%

78.1

80.2

81.3

82.6

84.283.6

84.8

Q1FY13 Q2FY13 Q3FY13 Q4FY13 Q1FY14 Q2FY14 Q3FY14

(RM‟bil)

C. Deposits QoQ growth: -0.5%CASA QoQ growth: 4.6%

443380 396 400

465 441 423

15.7%13.0% 13.4% 13.6%

15.2%13.9% 13.0%

Q1FY13 Q2FY13 Q3FY13 Q4FY13 Q1FY14 Q2FY14 Q3FY14

PATMI (RM'mil)ROE (%)

42.5%45.6%

50.6%52.2%

47.6% 47.6%44.0%

Q1FY13 Q2FY13 Q3FY13 Q4FY13 Q1FY14 Q2FY14 Q3FY14

PATMI QoQ growth: -4.1%ROE QoQ growth: -0.6

QoQ growth: 1.4%YoY growth: 4.3%

CASA Composition

CTI stabilised, stronger low-cost deposits growth

(%)

PATMI & ROE CTI

Net LendingCustomer Deposits & CASA

1. FY2013 has been restated to conform with current period‟s presentation

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14 14Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

33.7% 10.4% 12.1% >100.0%

1,329.6 mil

9.0% 12.0% 11.8% 11.9% 12.9%

1,219.5 mil

2.1%

9MFY13 PATMI 9MFY14 PATMI Positive growth in 9MFY14 Contraction in 9MFY14

* PATMI: profit after tax and non controlling interests

Strong non-interest income growth, expenses reflect acquisitions & investment

Growth 8.9%

PATMI9MFY13

Net Interest Income

Non-Interest Income

Total income

Expenses PBPProvisions/Allowances

PBTTax & Zakat

PAT MIPATMI

9MFY14

9MFY14 (RM‟mil)

2,259.1 1,349.0 3,608.1 1,673.5 1,934.7 68.0 1,866.7 468.1 1,398.6 69.0

9MFY13(RM‟mil)

2,213.5 1,008.7 3,222.1 1,492.3 1,729.9 61.6 1,668.3 429.8 1,238.5 19.0

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15 15Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

14.3% 15.6% 54.8% 33.4% 9.0%>100.0%

* Performances reflected within divisional outcomesNote: 9MFY14 includes Kurnia‟s & MBF‟s 6-month performance

15.2% 4.4% 5.4% 16.2%

Conventional PATMIIslamic PATMI Positive growth in 9MFY14 Contraction in 9MFY14

1,219.5 mil

1,329.6 mil

Growth >100.0%

86%84%

16%14%

PATMI9MFY13

Retail BusinessCorporate & Institutional

Investment MarketsGeneral

Insurance

Life Assurance & Family Takaful

Operating Segments

MI Transaction * Islamic *PATMI 9MFY14

% of Composition

38% 21% 21% 3% 8% 10% 3% 1% (5%)

9MFY14 (RM‟mil)

504.6 281.6 277.8 31.4 111.7 137.4 40.3 13.8 (69.0) 137.3 179.6

9MFY13

(RM‟mil)438.0 269.8 324.2 47.1 132.3 88.8 (74.8) 13.1 (19.0) 163.8 196.1

8.4%

Retail, business banking and insurance divisions delivered stronger profit growth

PATMI by Divisions

Wholesale banking Insurance 9.2% >100%Retail 15.2%

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16 16Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

Total Income 9MFY13 Retail Business RSb Investment Markets AmG AmLife + AmFam OptSeg Total Income 9MFY14

63%69%

37%31%

1 2

63%69%

37%31%

8.2% 17.0% 12.0% 8.3% 1.4%

3,222.1 mil

3,608.1 mil

YoY Growth 10.2% >100.0% >100.0% 6.0%

35.1

79.8

-12.5

19.2

Total non interest income

Total interest income Positive interest income growth in 9MFY14

Contraction interest income in 9MFY14

Positive non interest income growth in 9MFY14

Contraction non interest income in 9MFY14

Wholesale banking Insurance 0.4% >100%

Income9MFY13

Retail BusinessCorporate & Institutional

Investment MarketsGeneral

Insurance

Life Assurance & Family Takaful

Operating Segments

Income 9MFY14

% of Composition

41% 13% 11% 9% 5% 11% 5% 5%

9MFY14 (RM‟mil)

1,495.3 476.4 378.2 305.1 199.6 404.7 158.0 190.7

9MFY13(RM‟mil)

1,380.4 469.6 412.2 260.8 222.4 245.2 28.5 203.0

Key income drivers – Retail, Investment banking and Insurance

Income by Divisions

-30.1

-3.9

35.5

8.8

-13.3

-9.5

188.9

-29.4

133.8

-4.2

-41.8

29.5

Retail 8.3%

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17 17Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation* IB business includes brokerage fees, underwriting fees and corporate advisory & guarantees

As % of total income 31% 37%

>100.0% 11.0%Growth 3.8% 11.4% 15.3%

1,349.0 mil

21.1%44.6% 1.2% >100.0% 33.7% 6.8%

9MFY14 non interest income Positive growth in 9MFY14 Contraction in 9MFY14

Retail: +57milBB & CIB: -28milIB & Markets: -7mil

9MFY13 non interest income

1,008.7 mil

9MFY13Fees on

lending & securities

AUMIB

business*Other fee income

Total Fee Income

Sales TradingOther trading& investment

Trading & Investment

GeneralLife &

TakafulInsuranceBusiness

Others 9MFY14

% of Composition

16% 9% 11% 6% 43% 9% 9% 5% 23% 24% 6% 29% 5%

9MFY14

(RM‟mil)224.1 119.0 146.1 83.6 572.9 119.4 120.5 70.4 310.3 323.2 77.6 400.8 65.0

9MFY13(RM‟mil)

201.8 114.6 131.2 89.0 536.7 82.6 142.3 89.2 314.1 190.8 -57.7 133.1 24.8

6.0%

Non-interest income movement

Consistent NII growth, reflecting cross selling and collaboration efforts

69.4% >100.0%

Fees on loans AUM IB business Other fee inc Total Fee income Sales Trading Other trading incTotal Trading & Investment General Life & Takaful Total Insurance Other

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18 18Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

252

256

8 2

2

Q2FY14 Asset mix Funding mix Rates Q3FY14

268

258

0.2 3

13

FY13 Asset mix Funding mix Rates 9MFY14

Higher margin compression in retail, while COF continues to improve

Cost of Fund NIM OPR SRR

Note :1 NIM includes Net Financing Income from Islamic Banking business2 FY10-9MFY14 based on internal data computation

COF

NIMF

SRRF

OPRF

3.44%

2.68%

2.92% 2.92% 2.86% 2.91% 2.90% 2.85%

2.92%

3.04%

2.98% 2.94% 2.94%3.05%

2.95% 2.90%3.01%

2.94%

FY09 FY10 FY11 Q1FY12 Q1FY11 Q2FY11 Q3FY11 Q4FY11 Q1FY12

Cost of funds NIM

3.44%

2.68%

2.92% 2.92% 2.86% 2.91% 2.90% 2.85%

2.92%

3.04%

2.98% 2.94% 2.94%3.05%

2.95% 2.90%3.01%

2.94%

FY09 FY10 FY11 Q1FY12 Q1FY11 Q2FY11 Q3FY11 Q4FY11 Q1FY12

Cost of funds NIM

3.44%

2.68%

2.92% 2.92% 2.86% 2.91% 2.90% 2.85%

2.92%

3.04%

2.98% 2.94% 2.94%3.05%

2.95% 2.90%3.01%

2.94%

FY09 FY10 FY11 Q1FY12 Q1FY11 Q2FY11 Q3FY11 Q4FY11 Q1FY12

Cost of funds NIM

2.50%2.75% 2.75% 2.75%

3.00%

3.00%

1.00% 1.00% 1.00% 1.00%

2.00%

3.00%

4.00%

Q1FY11 Q2FY11 Q3FY11 Q4FY11 Q1FY12 Q2FY12

OPR SRR

SRR

OPR

2.50%2.75% 2.75% 2.75%

3.00%

3.00%

1.00% 1.00% 1.00% 1.00%

2.00%

3.00%

4.00%

Q1FY11 Q2FY11 Q3FY11 Q4FY11 Q1FY12 Q2FY12

OPR SRR

SRR

OPR

2.25%2.75% 3.00% 3.00% 3.00%

1.00% 1.00%

4.00% 4.00% 4.00%

FY10 FY11 FY12 FY13 Q1FY14

OPR SRR

10bps

FY10 FY11 FY12 FY13 9MFY14

FY13 Assets mixFunding

mixRates 9MFY14

NIM and COF (YOY)

YTD NIM (bps) drivers

2.68%

2.92%3.13% 3.10%

3.09%2.98%

2.94%2.75% 2.68% 2.58%

FY10 FY11 FY12 FY13 9MFY14

Cost of funds NIM

Q2FY14 Assets mixFunding

mixRates Q3FY14

4bps

QoQ NIM (bps) drivers

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19 19Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

89.0% 89.0%90.2%

21.0% 20.0%

25.2%

41.8%

40.2% 40.5%

43.3%

45.0%

Expenses reflecting strategic investments and acquisitions

9MFY13 Personnel EstablishmentMarketing &

CommAdmin & others

Synergisticbenefit cost

9MFY14

% of Composition 60% 23% 8% 8% 1%

9MFY14 (RM‟mil) 1,005.2 390.0 128.5 137.5 12.4

9MFY13 (RM‟mil) 883.0 361.4 102.1 100.1 45.6

13.8% 7.9% 25.9% 37.3%

46.3% 46.4%CTI

YoY Growth

RM‟mil

1,492.3

1,673.5

Expense growth drivers

Banking Group CTIAmGeneral Combined

Operating RatioAmLife Management

Expense Ratio

FY12 FY13 9MFY14FY12 FY13 9MFY14FY10 FY11 FY12 FY13 9MFY14

72.9%

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20 20Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

3.18%

0.97%0.60% 0.88%

6.2%

3.7%

2.6%1.5%

10.4%

6.3%

4.1%

2.8%3.81%

3.33%

2.45% 1.98% 1.98%0.50%

0.21% 0.01%

2.89% 2.63% 2.41%

129.3%

119.3%

5.1%

2.4%

2.6%

3.18%

0.97%0.60%

0.88%

6.2%

3.7%

2.6%

1.5%

10.4%

6.3%

4.1%

2.8%

3.81%3.33%

2.45% 1.98% 1.97%0.50%

0.21% 0.01%

2.87% 2.64% 2.41%

Net Provisions Charge Net NPL Ratio Gross NPL Ratio Gross Impaired Loans Loan Loss Charge(MFRS139) Loan Loss Reserve

Loan Loss Coverage

Asset quality remains sounds

183bps

MFR

S 1

39

MFR

S 1

39

RM‟mil

GP

3

FY2007 FY2008 FY2009 FY2010 1/4/2010 FY2011 FY2012 FY2013 9MFY2014

FY13 loan losscoverage

Collective allowance

Individual allowance

Impaired loans &

financing

9MFY14 loan losscoverage

9MFY13 Allowance for impairment

Individual allowance

Collective allowance

Recovery from loans sold to Danaharta

Impaired loans –

recovered & written-off

9MFY14 Allowance for impairment

Asset quality indicators

Allowance for impairment on loans & financing (P&L) Movement in loan loss coverage

FY2012 FY2013 9MFY2014

114.6%129.3%

119.3%

AmBank Group

Industry

97.5

3.8

42.2

0.9

9.4

127.4

* Loan loss reserve is computed using collective & individual allowance over net loans

95.6% 99.6%

107.6%

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21 21Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

Slower growth, being selective in customer segments & economic sectors

Retail Biz & Corporate

1.5% 7.8%

83.4bil

7.5% 6.4% 7.1% 6.0% 10.6% 47.1%

86.8bil

4.1% 6.8%

No

n-re

tail

Reta

il

0.5%

Non-RetailRetail Positive growth in 9MFY14 Contraction in 9MFY14

Conventional73%

Islamic27%

Conventional73%

Conventional73%

Conventional74%

Gross Loan9MFY13

Auto Financing

Mortgage Cards Co-opAsset

FinancingBusiness

Corporate & Institutional

OthersGross Loan

9MFY14

% of Composition

30.1% 19.6% 2.5% 1.8% 3.0% 21.3% 19.9% 1.8%

9MFY14 (RM‟bil)

26.1 17.0 2.2 1.6 2.6 18.5 17.3 1.5

9MFY13(RM‟bil)

26.0 15.8 2.3 1.7 2.9 17.3 16.3 1.1

Gross Loan / Financing movement

Conventional 73%

57%

43%

58%

42%

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22 22Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

31.7 8.0 96.7 9.7 49.8 91.2

28.9 88.4 71.0

41.5

690.6

18.3

1,225.8

Dec-13

2.6% 0.7% 7.9% 0.8% 4.1% 7.4% 2.4% 7.2% 5.8% 3.4% 56.3% 1.5%

2.6% 0.7% 7.9% 0.8% 4.1% 7.4% 2.4% 7.2% 5.8% 3.4% 56.3% 1.5%

3.72.8 8.3 0.7 3.9 5.2

2.9 2.3 7.7 1.2

47.0

1.2

86.8

Dec-134.3% 3.2% 9.5% 0.8% 4.5% 6.0% 3.3% 2.7% 8.9% 1.3% 54.2% 1.3%

Loans by Sector: AmBank Group vis-à-vis Industry

Source : BNM, financial statementYour Bank. Malaysia‟s Bank. AmBank.

AmBank Group Loans Growth by Sector

Industry Loans Growth by Sector

AgricultureMining &

QuarryingManufacturing

Electricity, Gas & Water

ConstructionWholesale,

Retail, Restaurant

Transport, Storage &

Com

Finance, Insurance,

& Biz. Real Estate

Education & Health

Household OthersTotal Loans

AgricultureMining &

QuarryingManufacturing

Electricity, Gas & Water

ConstructionWholesale,

Retail, Restaurant

Transport, Storage &

Com

Finance, Insurance,

& Biz. Real Estate

Education & Health

Household Others Total Loans

4.1%

3.72.8 8.3 0.7 3.9 5.2

2.9 2.3 7.7 1.2

47.0

1.2

86.8

Dec-13

LoansComposition

YoYGrowth

YoYGrowth

LoansComposition

27.2% 61.7% 8.9% 30.4% 19.4% 6.5% 7.8% 40.6% 12.9% 26.4% 3.6% 20.4%

10.9% 13.7% 1.8% 6.1% 12.0% 11.1% 2.9% 16.4% 13.5% 3.5% 12.0% 26.5%

3.72.8 8.3 0.7 3.9 5.2

2.9 2.3 7.7 1.2

47.0

1.2

86.8

Dec-13

11.5%

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23 23Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

8.5 10.4

13.2

16.8 17.3

12% 14%17%

20% 20%

FY2010 FY2011 FY2012 FY2013 9MFY2014

CASA CASA composition

FY07 FY10 FY13 9MFY14

Equity & debt capital 10% 15% 14% 14%

Customer deposits 60% 77% 75% 73%

Term funding & loans with recourse >1year

4% 2% 7% 6%

Term funding & loans with recourse <1year

1% 1% 1% 2%

Deposits from banks & FIs

25% 5% 3% 5%

1. Term funding includes Senior Notes, credit-linked notes, loans sold with recourse and other sources such as pension and retirement funds, non-profit organisations and similar

Diversified funding sources, customer base and maturity profile

RM‟bil

FY2010 FY2011 FY2012 FY2013 9MFY2014

CAGR FY10-13: 25.4%

8.5 10.4

13.2

16.8 18.0

12% 14%17%

20% 19%

FY2010 FY2011 FY2012 FY2013 H1FY2014

CASA CASA composition

Customer deposits driven by focus on CASA

Improving CASA composition

Lengthening debt capital & term funding profile

Improving funding composition

-

1.0

2.0

3.0

4.0

5.0

6.0

7.0

<FY10 FY11 FY12 FY13 FY14 YTD

FY14 FY15 FY16 FY17 FY18 FY19+

RM'bil

Debt Capital Term Funding Loans sold to Cagamas

Issuance Maturity

YoY Growth 15.1% 6.6% 12.4% 4.6% -0.9% 5.4%

Cust

Deposits

9MFY13

Current Savings CASA

Term

Deposit

& NID

Term

Funding

Cust

Deposits

9MFY14

9MFY14 12.1 5.2 17.3 70.3 8.2 95.8

9MFY13 10.5 4.9 15.4 67.2 8.3 90.8

90.8

95.8

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24 24Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

123.7 241.9

365.6

606.8

972.5

131.8

273.0

404.7

667.0

1,071.8

Dec'12 Dec'13

6.5% 12.8% 10.7% 9.9% 10.2%

4.9 10.5 15.4

67.0

82.4

5.2

12.1

17.3

70.2

87.5

Dec'12 Dec'13

RM’bil

Deposits by Type: AmBank Group vis-à-vis Industry

Source : BNM, internal reports

RM‟bil

Savings Current Account CASA Fixed Deposits Core Deposits

Savings Current Account CASA Fixed Deposits Core Deposits

AmBank Group Deposits Growth by Type

Industry Deposits Growth by Type

6.6% 15.1% 12.4% 4.8% 6.2%

5.9%

13.8%

80.2%

AmBank Group Core Deposits Composition

Savings Current Account Fixed Deposits

12.3%

25.5%

62.2%

Industry Core Deposits Composition

Savings Current Account Fixed Deposits

Page 25: 17 February 2014 9MFY2014 Results Investors Presentation€¦ · Retail Banking Wholesale Banking1 General Insurance Life Assurance & Family Takaful FY2013 has been restated to conform

25 25Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

9.4% 9.5%9.8% 10.4%

11.1% 11.2%

14.0%14.7% 14.8% 15.2%

Adopted Basel III at banking entity level:

• The aggregated banking entities of the Group remain well capitalised and operated within internal target capital levels for FY2014:

o CET1: 8.5% ± 1.0%

o T1: 10.5% ± 1.0%

o Total Capital: 14.5% ± 1.0%

Double leverage ratio1: 1.18x

Balance Sheet leverage ratio2: 8.0%

Total leverage ratio3: 6.2%

Adopted Basel III, in progress to optimise capital & holding company structure

1. Double leverage ratio computed based on AMMB Holdings company level2. Balance sheet leverage ratio: total equity net of deferred tax & intangible assets over total assets net of deferred tax assets & intangible assets 3. Total leverage ratio: total equity net of deferred tax & intangible assets over total assets net of deferred tax assets & intangible assets & off balance sheet

Capital: Aggregated banking entities

Basel II Basel III

------------------ After proposed dividend -----------------------

Capital: Legal entities

FY13 9MFY14

CET 1 Tier 1Total

capitalCET 1 Tier 1

Total capital

AmBank 8.6% 10.9% 14.2% 8.6% 10.8% 14.7%

AmIslamic 9.5% 9.5% 14.6% 9.6% 9.6% 14.6%

AmInvestment 25.7% 25.7% 25.7% 19.2% 19.2% 19.2%

FY2011 FY2012FY2013

restated9MFY2014

*Proforma

CET 1Tier 1 RWCAR / Total Capital Ratio

Capital adequacy ratio

* Proforma capital ratios include Q3FY14 unappropriated profits of AmBank (M) Bhd, AmIslamic & AmInvestment

Page 26: 17 February 2014 9MFY2014 Results Investors Presentation€¦ · Retail Banking Wholesale Banking1 General Insurance Life Assurance & Family Takaful FY2013 has been restated to conform

26 26Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

1. EXECUTIVE SUMMARY Page 3

3. 9MFY2014 GROUP FINANCIAL PERFORMANCE Page 13

4. OUTLOOK & STRATEGIC PRIORITIES Page 27

5. DIVISIONAL STRATEGY & PERFORMANCE Page 32

6. SUPPLEMENTARY INFORMATION – AMBANK GROUP Page 44

7. SUPPLEMENTARY INFORMATION – ECONOMY & INDUSTRY Page 54

AGENDA

Your Bank. Malaysia‟s Bank. AmBank.

2. STRATEGIC PARTNERSHIP WITH METLIFE & INTEGRATION UPDATES Page 9

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27 27Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

Financial services outlook

MALAYSIA: Moderate Growth Expected in 2014

Monetary policy will remain prudent to support the economic growth and contain inflationary pressure

Moderate loans growth in line with the economic outlook and measures to address high household debt concerns

Asset quality may come under pressure more from rising inflation than potential capital flow risk

Margins remain a challenge from the stiff price-based competition for loans and deposits

OPR expected to remain at 3% throughout 1H2014, with a slight probability of 25bps hike in 2H2014

BANKING: Opportunities & challenges

Global growth to improve moderately

• US to expand firmly, while downside risk in euro-area remains, with structural reforms to take time to gain traction

• Challenging year of Developing Asia to maintain financial stability and sustain economic growth

Malaysian economy: continued moderate growth

• Growth in 2014 will depend on private investment and exports, with softening private consumption

• Inflation will be a focal point in 2014 driven by on-going rationalization of subsidy and pre-GST impact. The other one being public debt

• Authorities will continue to adopt prudent and pragmatic macroeconomic policies, reining in fiscal deficit and public debt

2013e 2014f 2015f

RGDP y/y% 4.6 4.8 5.2

Inflation y/y% 2.1 3.0 3.6

Unemployment (%) 2.9 2.9 2.9

FB% GDP (FY) -4.0 -3.5 -3.0

CA% GDP 3.5 4.4 4.0

95.8

20.4%

10.1%

Jan-1

2

Feb-1

2

Mar-

12

Apr-

12

May-1

2

Jun-1

2

Jul-

12

Aug-1

2

Sep-1

2

Oct-

12

Nov-1

2

Dec-1

2

Jan-1

3

Feb-1

3

Mar-

13

Apr-

13

May-1

3

Jun-1

3

Jul-

13

Aug-1

3

Sep-1

3

Oct-

13

Nov-1

3

Dec-1

3

RM'bil

Loans disbursed Loans approved Loans Applied

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28 28Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

FY2014 – 2016 Strategic Agenda

Integrate acquisitions and deliver synergies

Simplify business model and streamline processes

Accelerate organic growth with focus on cross-sell, flow business, small business, and emerging affluent customers

Build scale in specialist businesses with partners

Optimise capital and holding company structures

1

2

3

4

5

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29 29Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

PATMI(RM‟mil)

ROE (%)

CTI (%)

Gross impaired loans

(%)

Dividend:Single-tier (sen)

Payout (%)

Key performance indicators

NIM expected to contract ~10 bps Loan loss charge expected to be <20 bps Loans expected to grow ~7% (GDP @ 4.6%) LD ratio expected to maintain at ~90%, ±2%

CASA composition ≥20%

Non-interest income composition at circa 35% Target CET 1 of 8.5% (±1%), Tier 1 of 10.5% (±1%),

total capital of 14.5% (±1%)

1

2

3

4

5

Other FY2014 underlying estimates:

(Underlying Estimates)

FY2013

(Restated)

9MFY2014

(Actual)

FY2014 FY2015 – FY2016 FY2014 (Market

Consensus)

1,619.2

(9.1% yoy)

1,329.6

(9.0% yoy)10 – 12% 12 – 14% 10.1%

13.9% 14.2% 14.0 – 14.5% 14.5 – 15.5% 14.2%

47.9%43.3%

(Banking Group)

46.4%

45.0%

(Banking Group)

≤47%;≤45%

(Banking Group)

≤45%;≤43%

(Banking Group)≤47%

1.98% 1.98% ≤2.0% ≤2.0% ≤2.0%

22.0 sen / share

41%

7.2 sen / share

24%

(6-months interim

dividend)

40 - 50%Payout

40 - 50%Payout

40 - 50%Payout

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30 30Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

9MFY14: Progressively delivering on our strategic agenda

o Stronger earnings, integrations progressing well

o Investing to strengthen AmBank‟s franchise

o Efficiency agenda underway

o Global and Malaysia economy expecting continued moderate growth

o Some headwinds in the banking environment, we will remain agile and responsive

Strategic priorities unchanged, continued discipline execution and exploring strategic growth opportunities

Summary

1

2

3

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31 31Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

1. EXECUTIVE SUMMARY Page 3

3. 9MFY2014 GROUP FINANCIAL PERFORMANCE Page 13

4. OUTLOOK & STRATEGIC PRIORITIES Page 27

5. DIVISIONAL STRATEGY & PERFORMANCE Page 32

6. SUPPLEMENTARY INFORMATION – AMBANK GROUP Page 44

7. SUPPLEMENTARY INFORMATION – ECONOMY & INDUSTRY Page 54

AGENDA

Your Bank. Malaysia‟s Bank. AmBank.

2. STRATEGIC PARTNERSHIP WITH METLIFE & INTEGRATION UPDATES Page 9

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32 32Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

Our Vision and divisional aspirations

* Conventional & Islamic

TRANSACTION*

To become Top 5 Transaction

Banking Service Provider

in Malaysia by FY2015 with 8% market

share

CIB*

Target high-profile

and high-value clients, increase „share of wallet‟, deliver innovative & quality solutions and leverage ANZ

for x-border businesses

ISLAMIC

To be the Islamic Bank of choice

INVESTMENT*

Deliver comprehensive

solutions, lead in capital markets,

funds management, stock broking and enhance domestic

and overseasdistribution

via ANZ

MARKETS*

Deliver substantive,integrated and

client-led business with

full suite of FX, Rates,

Commodities and FI offerings

with ANZ collaborations

FAMILY TAKAFUL

To be the trusted Family Takaful

Operator of choice within

all of our selected markets

LIFE ASSURANCE

To be leading Life Insurer in customer

services, productivity and products

GENERAL INSURANCE

Leverage scale to lead the market in

the motoring segment,

whilst building a leading

personal lines portfolio and niche

commercial business

RETAIL*

Develop a liability-led business,

grow assets in targeted segments & expand Wealth

Management

BUSINESS*

Growing the business through decisive

execution

DIVISIONAL ASPIRATIONS

Vision“As Malaysia‟s preferred diversified, internationally connected financial

solutions group, we take pride in growing your future with us”

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33 33Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

Retail Banking

Develop a liability-led business, grow assets in targeted segments and expand Wealth ManagementAspirations

8.3%Growth 3.2% 15.0% 30.7% 14.8% 13.5% 15.2%

• Higher profit contribution via growing core business while improving asset quality and managing expensesOutlook

PAT

9MFY14 PAT9MFY13 PAT Positive growth in 9MFY14 Contraction in 9MFY14

• Higher profits benefiting from progressive integration of MBF Cards and improved asset quality,

• CASA and customer deposits grew stronger underpinned by new integrated campaigns, new segment based strategies, and leveraging existing and new channels as well as alliances

• Lending growth partly reflects regulatory changes, various initiatives being rolled out to drive sales growth

• Small Business Banking model targeting non-individual customers, pilot launch at 40 branches in Nov

Higher profits from improved asset quality and Cards

9MFY14 PAT

(composition to Group)

9MFY14

vs

RM'mil 9MFY13 9MFY14 9MFY13

PAT9MFY13

TotalIncome

Expenses PBP Allowances PBT TaxPAT

9MFY14

9MFY14 (RM‟mil)

1,495.3 686.8 808.5 138.1 670.5 165.9 504.6

9MFY13(RM‟mil)

1,380.4 597.2 783.2 199.1 584.1 146.1 438.0

36.1%

Gross Loans /

Financing 48,735.6 49,481.3 ▲ +1.5%

Gross Impaired Loans 2.82% 1,296.2 1,395.7 ▲ +7.7%

Customer Deposits 35,149.1 39,834.8 ▲ +13.3%

CASA Deposits 9,682.9 10,999.5 ▲ +13.6%

ROA 1.23% 1.36% ▲ +0.13%

CTI 43.3% 45.9% ▲ +2.7%

Allowance Coverage 84.8% 73.2% -▼ -11.6%

G

G

G

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34 34Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

Aspirations

9MFY14 Income mix

Business Banking

Growing the business through decisive execution

1.4%Growth 1.7% 0.3% 27.8% 4.3% 4.2% 4.4%

9MFY14 PAT(composition to Group)

Outlook • Expecting higher profit growth for FY2014

PAT

• Good profit growth underpinned by higher income and lower provisions from better customer credit rating

• Expanding customer base and value of business in preferred sectors (construction, manufacturing, oil & gas), seized growth opportunities from beneficiaries of ETP

• Regional coverage teams provided diversified geographic loans and deposits growth

Improved asset quality, stronger deposits growth

9MFY14

vs

RM'mil 9MFY13 9MFY14 9MFY13

9MFY14 PAT9MFY13 PAT Positive growth in 9MFY14 Contraction in 9MFY14

PAT9MFY13

TotalIncome

Expenses PBP Allowances PBT TaxPAT

9MFY14

9MFY14 (RM‟mil)

476.4 79.1 397.3 23.4 374.0 92.4 281.6

9MFY13(RM‟mil)

469.6 78.9 390.8 32.3 358.5 88.7 269.8

Lending

& deposits

, 70%

Trade

Services, 30%

20.1%

Gross Loans / Financing 17,276.5 18,504.4 ▲ +7.1%

Gross Impaired Loans 0.76% 158.7 140.1 -▼ -11.7%

Customer Deposits 8,406.7 10,126.9 ▲ +20.5%

CASA Deposits 2,830.8 3,762.2 ▲ +32.9%

ROA 2.15% 2.08% -▼ -0.07%

CTI 16.8% 16.6% -▼ -0.2%

Allowance Coverage 153.6% 132.7% -▼ -20.9%

G

G

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35 35Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

Lending &

deposits, 53%

Offshore Banking,

13%Asset Mgmt, 4

%

Trade Services & Cash

Mgmt, 30%

19.9%

Corporate & Institutional Banking

Target high-profile and high-value clients, increase „share of wallet‟, deliver innovative and quality solutions and leverage ANZ for x-border businesses

Aspirations

8.2%Growth 8.2% 8.2% 56.7% 15.8% 21.0% 14.3%

PAT

9MFY14 Income mix 9MFY14 PAT(composition to Group)

Services include : large corporate lending & deposits, financial institutions group, offshore banking, transaction banking, private equity, REITs and trustee services

Outlook • Anticipating stable growth for FY2014

• Lower income partly impacted by large repayments during the year and absence of divestment gains in Assets business in 9MFY14

• Gross loans / financing reflects large repayments in 9MFY14

• Lower deposits reflects management of depositors concentration

• Continued cross sell in key products / solutions under wholesale banking platform

Sustained loans and deposits growth

9MFY14

vs

RM'mil 9MFY13 9MFY14 9MFY13

9MFY14 PAT9MFY13 PAT Positive growth in 9MFY14 Contraction in 9MFY14

PAT9MFY13

TotalIncome

Expenses PBP Allowances PBT TaxPAT

9MFY14

9MFY14 (RM‟mil)

378.2 55.8 322.4 (28.1) 350.5 72.8 277.8

9MFY13(RM‟mil)

412.2 60.8 351.4 (64.9) 416.3 92.1 324.2

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36 36Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

Investment Banking

Deliver comprehensive solutions, lead in capital markets, funds management, stock broking and enhance domestic & overseas distribution via ANZ

Aspirations

Growth 2.5% 17.0% 52.6% >100.0% 14.9% 20.0% 33.4%

9MFY14 Income mix 9MFY14 PAT(composition to Group)

Outlook

• Near term market uncertainty as a result of continue guessing on timing and quantum of US QE tapering

• FY2014 profit to be supported by improved market sentiment post elections coupled with roll out of Economic Transformation Programme (ETP) projects driving capital markets activities

PAT

1. Includes AmInvestment Management, AmInvestement Services, AmIslamic Funds Management & Private Banking

• Good diversified contributions across corporate finance, debt capital market, equities, broking and funds management, as well as private banking.

• Higher provisions reflects proactive provisions of RM63 million to-date in relation to AmFraser

Strong income growth

9MFY14 PAT9MFY13 PAT Positive growth in 9MFY149MFY14 PAT9MFY13 PAT Positive growth in 9MFY14 Contraction in 9MFY14

9MFY14

vs

RM'mil 9MFY13 9MFY14 9MFY13

Debt

Cap Mkt, 7

%

Corp

Fin, 12%

Equity,

4%

Broking

& Futures

, 23%

Fund

Mgmt, 34%

Private

Bkg, 8%

Int

Biz, 12%

PAT9MFY13

TotalIncome

Expenses PBP Allowances PBT TaxPAT

9MFY14

9MFY14 (RM‟mil)

305.1 190.0 115.1 53.8 61.3 29.9 31.4

9MFY13(RM‟mil)

260.8 185.4 75.4 3.4 72.1 24.9 47.1

CTI 71.1% 62.3% -▼ -8.8%

Ave Assets Management 36,510.0 40,027.0 ▲ +9.6%

Ave Volume / Contract Traded (RM'mil/month)

IB Broking 4,405.4 5,193.5 ▲ +17.9%

AmFuture - FKLI 27.0 27.4 ▲ +1.5%

Market Share as at:

IB Broking 6.7% 5.4% -▼ -1.3%

AmFuture -FKLI 7.7% 5.8% -▼ -1.9%

1

2.2%

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37 37Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

Markets

Deliver substantive, integrated and client-led business with full-suite of FX, Rates, Commodities and FI offerings with ANZ collaborations

Aspirations

Growth 8.3% >100.0% 16.6% 10.2% 10.9% 15.8% 15.6%

Outlook

• FY2014 profit outlook supported by:

a) Intensifying cross-sell initiatives by tapping into the Group‟s regional presence in FX and Derivatives business

b) Expansion of regional distribution and trading capabilities

PAT

9MFY14 Income mix 9MFY14 PAT(composition to Group)

9MFY14 PAT9MFY13 PAT Positive growth in 9MFY14 Contraction in 9MFY14

9MFY14

vs

RM'mil 9MFY13 9MFY14 9MFY13

PAT9MFY13

TotalIncome

Expenses PBP Allowances PBT TaxPAT

9MFY14

9MFY14 (RM‟mil)

199.6 50.9 148.7 0.5 148.3 36.6 111.7

9MFY13(RM‟mil)

222.4 55.5 166.9 (9.2) 176.1 43.9 132.3

Fixed

Income, 40%

Foreign

exchange, 46%

Derivativ

es, 14%

• Healthy volume flows from foreign exchange and derivatives sales made up for the paucity of trading revenue, especially from Fixed Income

• High market volatility causing temporary deferment to deal flows

Performance impacted by continued volatility in market

CTI 24.9% 25.5% ▲ +0.5%

PAT: FX and Derivatives 56.2 66.3 ▲ +17.9%

Financial assets HFT 8,400.8 2,781.3 -▼ -66.9%

Financial investments

AFS 2,252.8 4,061.2 ▲ +80.3%

Total Group:

Financial assets HFT 10,579.8 5,829.0 -▼ -44.9%

Financial investments

AFS 6,697.3 10,681.5 ▲ +59.5%

Financial investments

HTM 2,623.3 3,866.6 ▲ +47.4%

8.0%

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38 38Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

General Insurance

Leverage scale to lead the market in the motoring segment, whilst building a leading personal lines portfolio and niche commercial business

Aspirations

65.1%Growth 77.1% 55.4% 63.4% 77.6% >100.0% 54.8%

Outlook

PAT 9MFY14 PAT(composition to Group)

• Higher premium growth, stronger net earned premium and improved underwriting profit benefiting from enlarge entity

• Higher expenses reflects enlarge entity and amortisation of intangible assets (RM16.4 mil for 9MFY14). In accordance with MFRS 3 (Business Combination) and MFRS 138 (Intangible Assets), AmGeneral Holdings has completed the purchase price allocation (PPA) in relation to the Kurnia acquisition. The total intangible assets, which comprised of brand, agency relationship and policies in force is valued at RM208 mil. The agency relationship and policies in force will be amortised on a straight line basis over their useful economic lives

Improved performance, benefiting from positive contributions from acquisition

• Expecting higher retention levels in FY2014

PAT9MFY13

TotalIncome

Expenses PBP Allowances PBT TaxPAT

9MFY14

9MFY14 (RM‟mil)

404.7 212.2 192.6 5.7 186.9 49.4 137.4

9MFY13(RM‟mil)

245.2 136.5 108.7 3.5 105.2 16.5 88.8

9MFY14 PAT9MFY13 PAT Positive growth in 9MFY14 Contraction in 9MFY14

9MFY14

vs

RM'mil 9MFY13 9MFY14 9MFY13

9.8%

Claim ratio 62.2% 63.0% ▲ +0.8%

Expenses ratio 16.6% 16.6% ▲ +0.0%

Combined ratio 90.0% 90.2% ▲ +0.2%

G

GGG

GGG

GGGGGG

G

GGG

GGG

GGG

GGG

GGG

GGGG

GGG

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39 39Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

Life Assurance & Family Takaful

Life Assurance: To be leading Life Insurer in customer service, productivity and products

Family Takaful: To be the trusted Family Takaful Operator of choice within all of our selected marketsAspirations

Growth 6.3% 98.9%>100.0% >100.0% >100.0% 100.0% >100.0%

Outlook Life Assurance: FY2014 profit contribution to normalise

Family Takaful: Expecting sales growth in FY2014 post full year operational readiness

PAT 9MFY14 PAT(composition to Group)

• AmLife: stronger premiums from agents and corporate channels, in progress to rationalise products and enhance customer segmentation focus (via campaigns and trainings)

• AmFamily Takaful: stronger contribution from credit related & employee benefits products, inward Retakaful and higher investment income

Stronger premiums & investment income

PAT9MFY13

TotalIncome

Expenses PBP Allowances PBT TaxPAT

9MFY14

9MFY14 (RM‟mil)

158.0 90.4 67.6 0.1 67.5 27.2 40.3

9MFY13(RM‟mil)

28.5 85.1 (56.6) 9.2 (65.8) 9.0 (74.8)

9MFY14 PAT9MFY13 PAT Positive growth in 9MFY14 Contraction in 9MFY14

9MFY14

vs

RM'mil 9MFY13 9MFY14 9MFY13

2.9%

Life Assurance

Total assets 3,147.8 3,122.0 -▼ -0.8%

CAR ratio 182.5% 246.9% ▲ +64.4%

Net earned premium 267.9 329.6 ▲ +23.0%

Family Takaful

Total assets 115.6 160.8 ▲ +39.1%

Net contributions 17.7 39.0 ▲ +100.0%

GG

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40 40Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

Transaction Banking

To become top 5 Transaction Banking Service Provider in Malaysia by FY2015 with 8% market shareAspirations

10.2%Growth 9.5% 15.0% >100.0% 16.2% 16.2% 16.2%

9MFY14 Income mix 9MFY14 PAT

(composition to Group)

Outlook • Anticipate good profit growth for FY2014

PAT

• Higher income from cross sell initiatives and increase business flows between ANZ and AmBank whilst working with Relationship Managers to offer customized solutions to improve customer experience

• Core business competencies of full suite Cash management and Trade & Supply Chain Services yielding impressive growth in CASA and higher customer utilization in Trade

• Expanded customer touch-points via internet platforms and streamlined documentation for seamless customer experience. With over 180 AmTrade deals implemented for 9MFY14; totaling over 440 implemented customers since its launch in late 2012

• 9MFY13 allowances reflect write-backs for contingent liabilities

Higher profits and CASA growth from growing share of wallet

9MFY14

vs

RM'mil 9MFY13 9MFY14 9MFY13

9MFY14 PAT9MFY13 PAT Positive growth in 9MFY14 Contraction in 9MFY14

PAT9MFY13

TotalIncome

Expenses PBP Allowances PBT TaxPAT

9MFY14

9MFY14 (RM‟mil)

263.0 34.8 228.3 45.1 183.1 45.8 137.3

9MFY13(RM‟mil)

238.7 30.3 208.5 (10.0) 218.5 54.6 163.8

Trade Services, 44%

Cash Mgmt,

56%

9.8%

Gross Loans / Financing 5,089.8 5,310.2 ▲ +4.3%

Cash Management 28,496.9 30,265.2 ▲ +6.2%

CASA Deposits 6,164.3 7,188.0 ▲ +16.6%

ROA 4.42% 3.50% -▼ -0.92%

CTI 12.7% 13.2% ▲ +0.6%

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41 41Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

Gross Financing 21,853.4 23,707.8 ▲ +8.5%

Gross Impaired Loans 1.54% 272.1 364.6 ▲ +34.0%

Customer Deposits 21,652.3 22,609.8 ▲ +4.4%

CASA Deposits 5,325.9 5,283.8 -▼ -0.8%

ROA 0.82% 0.73% -▼ -0.09%

CTI 42.3% 41.2% -▼ -1.1%

Allowance Coverage 185.8% 143.7% -▼ -42.1%

G

9MFY14 PAT(composition to Group)

• Higher income backed by financing growth as a result of increased focus to feature Islamic banking products & services, and greater emphasis was placed to grow GLC and GLIC business while capitalising on ETP related projects

• Strong deposits & CASA growth, resulting from a continued focus on „sticky‟ funds and improving funding mix

Islamic Banking

To be the Islamic Bank of choiceAspirations

Strong deposits & CASA growth

4.5%Growth 6.5% 1.8% 39.7% 7.7% 5.3% 8.4%

Outlook • Increase penetration of solutions and cross-selling to support AmBank Group as “main bank” initiatives

PAT

PAT9MFY13

TotalIncome

Expenses PBP Allowances PBT TaxPAT

9MFY14

9MFY14 (RM‟mil)

655.7 270.0 385.7 152.0 223.7 54.1 179.6

9MFY13(RM‟mil)

627.2 265.1 362.1 108.8 253.3 57.1 196.1

9MFY14 PAT9MFY13 PAT Positive growth in 9MFY14 Contraction in 9MFY14

9MFY14

vs

RM'mil 9MFY13 9MFY14 9MFY13

1

12.8%

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42 42Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

• Includes funding cost to support recent acquisitions

• MI represents non-controlling interests within the Group

Group Operating Segments

9MFY14 PAT(composition to Group)

3.0% 6.0%Growth 30.7% 5.3% 12.2% 64.4% >100.0% 5.4%

PAT

>100%

9MFY14 PAT9MFY13 PAT Positive growth in 9MFY14 Contraction in 9MFY14

PAT9MFY13

Total Income Expenses PBP Allowances PBT Tax PAT MIPATMI

9MFY14

9MFY14 (RM‟mil)

190.7 308.4 (117.7) (125.4) 7.7 (6.1) 13.8 69.0 (55.2)

9MFY13(RM‟mil)

203.0 293.0 (90.0) (111.8) 21.7 8.6 13.1 19.0 (5.9)

1.0%

>100%

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43 43Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

1. EXECUTIVE SUMMARY Page 3

3. 9MFY2014 GROUP FINANCIAL PERFORMANCE Page 13

4. OUTLOOK & STRATEGIC PRIORITIES Page 27

5. DIVISIONAL STRATEGY & PERFORMANCE Page 32

6. SUPPLEMENTARY INFORMATION – AMBANK GROUP Page 44

7. SUPPLEMENTARY INFORMATION – ECONOMY & INDUSTRY Page 54

AGENDA

Your Bank. Malaysia‟s Bank. AmBank.

2. STRATEGIC PARTNERSHIP WITH METLIFE & INTEGRATION UPDATES Page 9

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44 44Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

• Statutory reserve and liquidity requirement savings

• Reduced exposure to interest rate risks

Diversifying funding sources and maturity profile

Benefits to funding strength

• Improve funding stability, maturity gap & liquidity ratios

• Reduce dependence on short-dated deposits to fund long-dated fixed rate loan assets which incur liquidity risk and interest rate risk

• Diversifies investor base

• No obligation for buy back since we are not exposed to withdrawal risks and the notes are traded in the open market

• Enable depositors to invest in long and medium dated papers

LDR of 88.6%

AmBank (M) Bhd

USD2b Euro Medium Term

Note

BBB+ (S&P)Baa1 (Moody‟s)

Joint Lead Arrangers

AmIslamic Bank Bhd

RM2b Subordinated Musyarakah

Sukuk

AA3 (RAM)

RM0.9b

Sep 2011

Lead Arranger

AMMB Holdings Bhd

RM2b Medium Term Notes

Senior MTN: AA3 (RAM)

Subordinated MTN: A1 (RAM)

RM1.7b

Aug 2012

Lead Arranger

AmBank (M) BhdAmIslamic Bank

Bhd

Loans with Recourse

Recourse obligations on loans sold to Cagamas -maturing in 2017

Islamic financing sold to Cagamas –maturing in 2016

Funding diversity underpinned by

CASA: RM17.3 billion (yoy growth = 12.4%)

Fixed deposits: RM70.2 billion (strong retention)

Supplemented by term funding & debt capital

AmBank (M) BhdAmIslamic Bank

Bhd

RM7b Senior Notes* & RM3b Senior Sukuk

AA2 (RAM)

RM2.6b & RM0.6b

Mar‟10 & Sep‟10

Lead Arranger

AmBank (M) Bhd

RM2b Medium Term Notes

AA3 (RAM)

RM1.6b

Feb 2008

Lead Arranger

* 1st senior notes issuance by a financial institution in Malaysia

Outstanding amount @ 31.12.13

Issued date

Major programs

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45 45Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

ANZ diversified footprints in Asia

Value proposition

• Seconding ANZ staff into key roles

• Providing technical expertise

• Support new product development

• Two-way customer referrals

• Joint account planning

• Access to regional network & connectivity

Board & Management representation

• Shayne Elliot – Director (CFO, ANZ)

• Gilles Planté– Director (CEO Asia Pacific, ANZ)

• Mark Whelan – Director (MD, Corporate & Commercial, ANZ)

• Mandy Simpson – Chief Financial Officer

• Nigel Denby – Chief Risk Officer

• Ross Foden – Chief Operations Officer

• Paul Lewis – Managing Director, Retail Banking

• Tan Chin Aun - Transaction Banking

• Oscar Demirtas - Senior Program Manager, Small Business Banking

Partnership with ANZ

Source: Trade Finance Magazine 2013

CHINA

HONG KONG

PHILIPPINES

VIETNAM

NEW ZEALAND

SOUTH KOREA

JAPAN

TAIWAN

INDONESIA

AUSTRALIAPACIFIC ISLANDS

SINGAPORE

LAOS

THAILAND

CAMBODIAMALAYSIA

PAPUA NEW GUINEA

FIJI

INDIA

ANZ & AmBank Partnership

16 Asian markets, 98 branches and 5 Partnerships

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46 46Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

General Insurance Credentials

• AmG completed the Kurnia acquisition on 26 Sept 2012 – combined entity renamed AmGeneralInsurance Berhad on 1 Mar 2013

• One of Malaysia‟s leading general insurers and the No. 1 motor insurer

• Insures around one in five cars in Malaysia (~21% market share) and ~12% market share for general insurance by GWP

• GWP over MYR 1.7 billion

• Over 3.6 million policy holders and a diversified distribution base – 7,000 plus agents, supported by a national network of branches and over 180 AmBank branches across the country

• Cost synergies and operational efficiencies to achieve value accretion over the next 2 years

• IAG provided substantial leadership and input into the acquisition process and integration planning

• Resources from IAG Group have been mobilised to Malaysia to assist with integration

Value proposition

• Involved in the management of AmGeneral Insurance, offering skills transfer, partnership and relationship models of IAG

• Adding value through claims re-engineering savings, increased revenue via product development, underwriting and pricing

Board & Management representation

• Justin Breheny– Director (Group Chief Risk Officer, IAG)

• Duncan Brain – Director (CEO, IAG Asia)

• Travis Atkinson – CEO AmGeneral Insurance Berhad

• Arron Mann– General Manager, Claims

• Chris Tandy – General Manager, Personal and Commercial Pricing

• Jackie Chung – Head of Transformation Management Office

Partnership with IAG

GENERAL INSURANCE

AmGeneral: Leveraging strategic partnership with global insurance partner

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47 47Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

Branches ATMRegional Business Centres

Perlis 1 4

Kedah 5 29

Pulau Pinang 16 51 1

Perak 19 49

Selangor 40 261

Kuala Lumpur 27 148

Putrajaya 1 4

Negeri Sembilan 7 44

Melaka 6 37

Johor 23 95 1

Pahang 8 36

Terengganu 4 20

Kelantan 2 22

Sabah 10 35 1

Labuan 1 2

Sarawak 16 48 1

186 885 4

1.Peer banks as at Dec 2012, AmBank as at latest practical date2. AmLife & AmG branches and agency office

Multiple distribution channels aligned to demographics

Population Density: <100 persons per km2 101-500 persons per km

501-1,000 persons per km2 1,001--1,500 persons per km2

> 1,501 persons per km2

Perlis

Kedah

PulauPinang

Perak

SarawakKuala Lumpur

Putrajaya

NegeriSembilan

Melaka Johor

Pahang

Singapore

Indonesia

Selangor

Labuan

SabahTerengganu

Kelantan

AmIslamicbranches

Weekend Banking Branches

ATMs @ 7-Eleven

ElectronicBanking Centres

Internet & Mobile

BankingAmGeneral AmLife AmInvestment MBF

3 96 404 167AmOnlineAmGenie

32(include 28

dual branded branches)

18 offices14 agencies

14 26

Note(s):

Brunei: AmCapital (B) Sdn Bhd

Indonesia: PT.AmCapital Indonesia, PT.AMCI Manajemen Investasi Indonedia

Singapore: AmFraser Securities Pte Ltd

Brunei Darussalam

Nationwide Branch Network

Other Customer Touch Points

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48 48Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

AmInvestmentGroup Berhad

AmCorp Group

Bhd, 15.1%

ANZ Funds

Pty Ltd 1, 23.8%

EPF, 14.8%

Other

shareholders, 46.4%

FY2010 FY2011 FY2012 FY2013 Q1FY2014 H1FY2014 9MFY2014

27% 27% 26% 29% 32% 34% 32%

Solid shareholding structure & franchise value

As at 31 Dec 2013

AmLifeInsurance

Berhad

AMMB Holdings Berhad

Capital Markets

100%

100%

100%Asset Management

100%

100%

100%

51%

Banking

Insurance

AmGeneralHoldingsBerhad2

AmFamilyTakaful Berhad

AmBank (M) Berhad

AmIslamic Bank Berhad

AmInvestmentBank Berhad

AMAB Holdings Sdn Bhd

100% MBF Cards (M’sia) Sdn Bhd

BonuskadLoyalty Sdn

Bhd

33.33%

100%

AmGeneralInsurance Berhad3

100%

1. ANZ: ANZ Funds Pty Ltd,a wholly owned subsidiary of Australia and New Zealand Banking Group Limited2. Formerly known as AmG Insurance Berhad3. Formerly know as Kurnia Insurans (Malaysia) Berhad

49%

Foreign shareholding excluding ANZ

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49 49Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

9.158.83

8.60 8.60 8.50 8.50 8.40 8.40 8.40 8.358.11 8.10 8.10 7.90 7.84 7.83 7.70 7.60 7.58 7.50 7.50 7.30 7.28 7.20

6.776.35

20

Ja

n 1

4

14

No

v 1

3

15

No

v 1

3

15

No

v 1

3

14

No

v 1

3

16

Au

g 1

3

15

No

v 1

3

15

No

v 1

3

14

Ja

n 1

4

15

No

v 1

3

14

No

v 1

3

15

No

v 1

3

20

De

c 1

3

29

Ja

n 1

4

15

No

v 1

3

2 J

an

14

10

De

c 1

3

15

No

v 1

3

15

No

v 1

3

14

No

v 1

3

4 O

ct

13

15

No

v 1

3

15

No

v 1

3

19

Se

p 1

2

Buy/Outperform/Overweight/AddP/EPS : EPS annualized Apr 12 – Sep 13 P/BV : BV as at 30 Sep13

Banking sector share price movement / target price and recommendations

10.7%

32.5%

37.6%

67.4%

85.0%

104.5%

127.6%

0.0% 20.0% 40.0% 60.0% 80.0% 100.0% 120.0% 140.0%

MBB

CIMB

KLCI

RHB Cap

AMMB

PBB

HLFG

(Note: 18 May 2007 vs. 31 Dec 2013)

Ratings FY2007 9MFY2014

AmBank (M) RAM A2/P1/Stable AA2/P1/Stable

Fitch BBB-/F3/Stable BBB/F3/Stable

S&P BBB-/A-3/Stable BBB+/A-2/Negative

Moody‟s Baa2/P-3/Stable/D- Baa1/P-2/Stable/D+1

AmInvestment RAM AA3/P1/Stable AA2/P1/Stable

Fitch BB+/B/Stable BBB/F3/Stable

S&P BB+/B/Stable BBB+/A-2/Stable

AmIslamic

RAM A2/P1/Stable AA2/P1/Stable

AMMB RAM NA AA3/P1/Stable

TP: target price

Sell/Underperform/Fully valued/Reduce/Underweight

Hold/Neutral/Market perform Source : Bloomberg as at 7 Feb 2014

1 BFSR - Banking Financial Strength Rating

+3

+1

+2

+2

+3

+3

+1 Notches of ratings upgrades

+1

AMMB HOLDINGS BERHAD Average TP : RM7.94Buy : 8 (31%)Sell : 3 (12%)Hold : 15 (58%)Average TP / Average CP : 1.08x

P/EPS : 12.25P/BV : 1.79

Market Price : RM7.40

Banking Sector Share Price Movement Upgraded ratings

Target Price and Recommendations

+3

14 N

ov

13

14 N

ov

13

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50 50Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

Strategic Business Transformation: Continued Progress

Set Group‟s MTA, transformation strategy, agenda and targets Enhanced focus on asset quality and risk reward trade offs Realigned business model towards profitable segments in HP, mortgage & fixed income Consolidated Group balance sheet activities within commercial bank Split composite insurance license to General and Life

High Priority Growth

Initiatives

Governance & Enablement Functions

Created deposit businesses as profit centres across Group Commenced realigning non-retail customer segmentation and divisional focus Proactively strengthened capital and liquidity management Repositioned balance sheet for rising interest rates Completed realignments in non-retail customer centric business models Continued expanding product offerings and new capabilities in Markets division Balance sheet funding strengthened via long term fund raisings

Developed retail focus customer centric business models Implemented basic account plans for business customers to increase SOW Initiated Group Rebranding program Initiated revamping of branches to refresh customer experience Realigned account management teams for more effective account planning

Launched a new brand re-positioning, “Your Bank. Malaysia‟s Bank. AmBank.”, a new chapter for our brand to deliver a unique AmBank Group experience to our customers

Restructure non-retail business divisions to Wholesale Banking to improve client centricity, efficiency and productivity

Developing Small Business Banking model targeting non-individual customers in Retail banking

FY2014

FY2012 & FY2013

FY2010 & FY2011

FY2008 & FY2009

Strategic Business

Transformation

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51 51Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

High Priority Growth Initiatives: Implemented To-Date

Created new profit centre based retail branch distribution model Created a separate Corporate and Institutional Banking (CIB) Division Developed new FX business in collaboration with ANZ Enhanced cash management offering via Gross Payroll system Friends Life brought in as new life strategic business partner

Accelerated building of scale in non-retail customer businesses Increased focus on GLC, GLIC and MNC businesses Developed new Rates business in collaboration with ANZ Expanded distribution footprint (particular focus on 7-11 ATM‟s) & alternative channels Commenced activities to leverage ANZ International connectivity Developed new wealth management business strategies Created a new Transaction Banking business focusing on trade and cash management

Inked business principle agreements with ANZ to leverage international connectivity Commenced a new family Takaful business with Friends Life Commenced Priority Banking expansion initiatives Completed Kurnia & MBF Cards acquisitions and commence integration Repurchased remaining shareholding in AmLife and AmTakaful Secured approval as Private Retirement Scheme (PRS) provider Established partnership with Travelex for money changing services

Channels re-organisation to improve customer connectivity and experience (e.g. branch re-design and rationalisation; reposition digital banking)

Pursuing “Save to Invest” programme to achieve cost synergies across the Group Undertaking segmentation activities to enhance cross-selling to grow Main Bank relationships Initiated account joint-planning within non-retail divisions to increase trade utilisation &

business deals

Strategic Business

Transformation

Governance & Enablement Functions

FY2014

FY2012 & FY2013

FY2010 & FY2011

FY2008 & FY2009

High Priority Growth

Initiatives

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52 52Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

Rebuilding AmBank‟s “Core Banking System” via AmHorizon, creating a scalable and robust platform for growth with enhanced customer experience, Phase 1 went live in end 2013

Financial Holding Company structure being progressed for full compliance with FSA & IFSA Streamlining of subsidiaries and releasing of dormant capital of 12 entities to be completed

by 31 March 2014 Reviewing Internal Rating Based approach to optimise capital management Enterprise Process Platform (EPP) going live to support lending operations

Governance and Enablement Functions Streamlined:Supports Better Decision Making

Privatised AmInvestment Bank as part of migration to universal banking platform Consolidated / simplified governance committee structures and strengthen risk disciplines Created a Group PMO to prioritise and manage key strategic initiatives Established Advance Risk Recognition Program (ARRP) Separated ALCO, capital and balance sheet management from Markets Delivered Peer Bank relative performance benchmarks Implemented short and long term performance incentives

Delivered 8 new generation retail scorecards & new market risk models Commenced PD, LGD & EAD models for retail and non-retail, non-retail security indicators Developed leadership bench-strength and succession planning Implemented Operational Risk Incident Reporting system and Basel II capital calculator Implemented FTP system aligned to balance sheet strategies Consolidated some Group Support into Centres of Excellence Initiated new retail and non retail PD / LGD models, Security Indicators, Collateral

management, and Market risk system (VIPER) Initiated core banking system replacement programme

Strategic Business

Transformation

High Priority Growth

Initiatives

Implemented a new ALM system and divisional capital allocations under Basel II Integrate new Basel III frameworks into planning processes Finalised vendor selection and commenced core banking system replacement Developed AmFamily Takaful system to support commencement of Takaful business Implemented Model Execution Platform (MEP) provisioning methodology for better risk

assessment and pricing capabilities Transitioned to full MFRS 139 compliance on collective provisioning for credit risk Developing new behavioral scoring models for Retail and SME portfolio

FY2014

FY2012 & FY2013

FY2010 & FY2011

FY2008 & FY2009

Governance & Enablement Functions

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53 53Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

1. EXECUTIVE SUMMARY Page 3

3. 9MFY2014 GROUP FINANCIAL PERFORMANCE Page 13

4. OUTLOOK & STRATEGIC PRIORITIES Page 27

5. DIVISIONAL STRATEGY & PERFORMANCE Page 32

6. SUPPLEMENTARY INFORMATION – AMBANK GROUP Page 44

7. SUPPLEMENTARY INFORMATION – ECONOMY & INDUSTRY Page 54

AGENDA

Your Bank. Malaysia‟s Bank. AmBank.

2. STRATEGIC PARTNERSHIP WITH METLIFE & INTEGRATION UPDATES Page 9

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54 54Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

98.6

0.0

20.0

40.0

60.0

80.0

100.0

120.0

140.0

Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3

2008 2009 2010 2011 2012 2013

BCI

5.0%

8.6%8.1%

0%

5%

10%

15%

20%

25%

30%

1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q 2Q 3Q

GDP Consumption Investment

Domestic consumption and investment continues to drive Malaysian economy

Business Conditions Index

2010 2011 2012 2013

Moderating growth

Slight deterioration in near term expectations

CPI & unemployment rates remain low

FDIs remain robust

0%

5%

10%

Mar June Sept Dec Mar June Sept Dec Mar June Sept Dec Mar June Sept Dec

2010 2011 2012 2013

CPI Unemployment

18.6

9.3

-10

0

10

20

30

40

50

Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3

2008 2009 2010 2011 2012 2013

TD FDI

RM' bilpoints

Source: BNM & Bloomberg

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55 55Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

-30.0%

-10.0%

10.0%

30.0%

50.0%

Mar

June

Sept

Dec

Mar

Jun

Sep

Dec

Mar

Jun

Sep

Dec

Mar

Jun

Sep

Dec

2010 2011 2012 2013

Loan application yoy growth Loan approved yoy growth

310.8 352.3 355.8 407.8

333.7 399.7 415.8

412.3

34.2% 34.6% 31.9%

75.8% 76.6% 80.5%

-100

100

300

500

700

900

1,100

1,300

1,500

2010 2011 2012 2013

Retail Non Retail Gross national savings Household debt/GDP

10.0%

11.2%10.6%

0%

2%

4%

6%

8%

10%

12%

14%

16%

18%

Mar June Sept Dec Mar June Sept Dec Mar June Sept Dec Mar June Sept Dec

2010 2011 2012 2013

Retail yoy growth Non Retail yoy growth Total loans yoy growth

4.53%

3.00%

6.53%

0%

5%

10%

15%

2006 2007 2008 2009 2010 2011 2012 2013

Average lending rate (commercial banks) Average OPR Average BLR

Domestic economy expected to be resilient

To be updated for the his

Interest rates expected to remain in the short term

Moderating loans growth

Stable household debt / GDP with sustainable loan application

Loans application and loans approval remained weak

20.4%

10.1%

Source: BNM

RM‟mil

* 2013 ratios for gross national savings & household debt/GDP not available to date

310.8 352.3 355.8 407.8

333.7 399.7 415.8

412.3

34.2% 34.6% 31.9%

75.8% 76.6% 80.5%

-100

100

300

500

700

900

1,100

1,300

1,500

2010 2011 2012 2013

Retail Non Retail Gross national savings Household debt/GDP

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56 56Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

80.3%

0

200

400

600

800

1,000

1,200

1,400

1,600

1,800

Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4

2010 2011 2012 2013

Total deposits LD ratio

1.9%

107.6%

0.0%

20.0%

40.0%

60.0%

80.0%

100.0%

120.0%

0%

1%

1%

2%

2%

3%

3%

4%

4%

Mar June Sept Dec Mar June Sept Dec Mar June Sept Dec Mar June Sept Dec

2010 2011 2012 2013

Gross impaired loans Loan loss coverage

Source: BNM

Strong fundamentals in the banking sector

RM‟mil

Loan loss coverageGross impaired loans

Capital levels above BNM‟s Basel 3 guidelines

Capital activities supported by debt issuance

Asset quality improved

Sustained deposits growth provides liquidity

Beginning January 2013, capital components are reported based on Basel III Capital Adequacy Framework

7.4

36.0

0

5

10

15

20

25

30

35

40

45

50

Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4

2010 2011 2012 2013

New issues of equity New issues of debt

RM‟bil

Basel II Basel III

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57 57Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

ETP: Propelling Malaysia towards becoming a high-income, developed nation by 2020

• RM48k (USD15k) GNI per capita

• RM1.7 trillion GNI

• 6% annual GDP growth

GROSS NATIONAL INCOME

JOBS

• 31.6m population

• 3.3m additional jobs

TRANSFORMATIONAL ACTIONS

INVESTMENT

Focus Drivers:

• 12 NKEAs, 131 EPPs

• 60 Biz Opportunities

• Private-sector led

Competitiveness ‘Enablers’

• 6 SRIs & 51 Policy Measures

• RM1.4 trillion investment

• 92% private investment

• 8% public investment

• 73% DDI, 27% FDI

ECONOMIC TRANSFORMATION

PROGRAMME

Note: Data was correct as on ETP announcement date, the ETP is an evolving programme, in the past 2 years, some EPPs have been dropped, some new ones were added* Based on ETP update up 26 Aug 2013, the discrepancies with the sums of NKEAs was due to some undisclosed investment values and rounding errors

Round 11(16 Nov 2012)

Round 12(26 Aug 2013)

Round 9(28 May 2012)

Round 10(13 Sep 2012)

ROUND 1(25 Oct 2010)

ROUND 2(30 Nov 2010)

ROUND 3(11 Jan 2011)

ROUND 4(8 Mar 2011)

ROUND 5(19 Apr 2011)

ROUND 6(13 Jun 2011)

ROUND 7(8 Sep 2011)

Initiatives

Investment (RM‟bil)

GNI Impact

(RM‟bil)

Job creation(„000)

TO-DATE*

TARGET (2020)

% OF TARGET

ROUND 8(10 Nov 2011)

9 9 19 23 12 15 10 13 21 7 11 33 182 - -

5.3 9.6 66.8 14.8 11.4 63.4 1.4 5.9 20.5 5.6 6.7 7.0 218.3 1,419 15.4

0.1 84.5 32.5 20.1 16.6 66.3 8.4 6.7 4.6 2.4 1.1 6.8 250.1 1,700 14.7

13 71 52 88 74 64 10 17 40 18 40 26 513 3.3 mil 15.5

ETP Overview

ETP execution gaining momentum ETP : Economic Transformation ProgrammeSourcePemandu , www.pemandu.gov.my

RM218.3 bil worth of investment unveiled since Oct 2010

National Key Economic Area

Target Investment(RM‟bil)

To-date(RM‟bil)

% of Target

Oil, Gas & Energy 218 95 44%

Palm Oil 124 2 2%

Business Services 41 5 13%

Tourism 204 17 8%

Financial services 211 - -%

Electronics & Electrical 78 10 12%

Wholesale & Retail 255 13 5%

Education 20 5 24%

Healthcare 23 6 26%

Communications content & Infrastructure

51 2 3%

Agriculture 22 1 7%

Greater KL 172 58 34%

Total 1,419 214* 15%

* Inclusive of 1.9 bil investment of not accounted for any sector

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58 58Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

1,896

2,792

3,499

5,879

10,429

52,918

Vietnam

Phillippines

Indonesia

Thailand

Malaysia

Singapore

0.0

5.2

-2.1

-2.2

-2.6

-4.3

Vietnam

Singapore

Philippines

Indonesia

Thailand

Malaysia

Malaysia remains an attractive investment destination

GDP per capita, 2013 (USD)

1.3 3.5

5.6 4.7

6.5 3.1

6.2 53

6.8 6.8

5.2 5.3 0.7%

2.1%

3.1%

4.5%

5.9%

7.0%

Thailand

Singapore

Malaysia

Vietnam

Indonesia

Philippines

1.9%

2.0%

2.0%

3.4%

8.2%

9.5%

Singapore

Thailand

Malaysia

Philippines

Vietnam

Indonesia

Unemployment (%) Inflation (%)

5.4

30.0

68.2

89.7

97.5

248.0

Singapore

Malaysia

Thailand

Vietnam

Philippines

Indonesia

21.1

29.5

30.1

30.6

31.2

44.9

Philippines

Vietnam

Thailand

Malaysia

Indonesia

Singapore

Population (mil) Savings rate (% of GDP)

-3.4

0.1

2.5

3.5

5.6

18.5

Indonesia

Thailand

Philippines

Malaysia

Vietnam

Singapore

Current Account Balance(% of GDP)

Government structuralBalance (% of GDP)

Real GDP growth 2012 2013F

Source: World Economic Outlook Database October 2013

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59 59Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

Glossary / Disclaimer of warranty and limitation of liability

Reported PerformanceReported performance refers to the financial performance as reported in the audited financial statements and disclosed to the market

One OffsOne offs comprise those impacts on financial performance that arise from changes to :

• accounting and provisioning policies (eg 5 and 7 year rules)• differences between economic and accounting hedges• prior period catch ups (eg backdated salary costs)• strategic investments and divestments (eg ANZ partnership), and • tax and regulatory regimes (eg deferred tax asset write off due to reduction in corporate tax rates)

Underlying PerformanceUnderlying performance refers to the financial performance adjusted for one off impacts as above

Business Divisions

Business divisions • comprise AmBank Group‟s core operating businesses that generate profits from direct customer transactions and interactions• have relatively more stable income streams, incur the bulk of the costs and typically have a lower risk profile• in most instances have market shares and growth metrics that can be measured and benchmarked externally

Operating SegmentsOperating segments

• have more volatile and lumpy income streams, with the former a direct function of risk appetite • include

• income and expenses associated with shareholder funds, loan rehabilitation and legacy businesses, plus• costs associated with corporate, shared services and governance functions currently not charged back to the business units

The information provided is believed to be correct at the time of presentation. AMMB Holdings Berhad or AMMB Holdings or “AMMB” or its affiliates do not make any representation or warranty, express or implied, as to the adequacy, accuracy, completeness or fairness of any such information and opinion contained and shall not be liable for any consequences of any reliance thereon. Neither AMMB Holdings nor its affiliates are acting as your financial advisor or agent. The individual is responsible to make your own independent assessment of the information herein and should not treat such content as advice relating to legal, accounting, and taxation or investment matters and should consult your own advisers.

Forward looking statements are based upon the current beliefs and expectations of the AMMB Holdings and are subject to signif icant risks and uncertainties. Actual results may differ from those set forth in the forward looking statements. AMMB Holdings does not undertake to update the forward looking statements to reflect impact of circumstances or events that may arise after the date of this presentation.

The information in the presentation is not and should not be construed as an offer or recommendation to buy or sell securities. Neither does this presentation purport to contain all the information that a prospective investor may require. Because it is not possible for AMMB Holdings or its affiliates to have regard to the investment objectives, financial situation and particular needs of each individual who reads the information contained thus the

information presented may not be appropriate for all persons.

The information contained is not allowed to be reproduced, redistributed, transmitted or passed on, directly or indirectly, to any other person or published electronically or via print, in whole or in part, for any purpose.

The term "AMMB Holdings" and “AmBank Group” denotes all Group companies within the AMMB Holdings Group and this Disclaimer of Warranty and

Limitation of Liability policy applies to the financial institutions under AMMB Holdings.

Disclaimer of Warranty and Limitation of Liability

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60 60Your Bank. Malaysia‟s Bank. AmBank.

9MFY2014 Results – Investors Presentation

Glossary / Disclaimer of warranty and limitation of liability

The information provided is believed to be correct at the time of presentation. AMMB Holdings Berhad or AMMB Holdings or “AMMB” or its affiliates do not make any representation or warranty, express or implied, as to the adequacy, accuracy, completeness or fairness of any such information and opinion contained and shall not be liable for any consequences of any reliance thereon. Neither AMMB Holdings nor its affiliates are acting as your financial advisor or agent. The individual is responsible to make your own independent assessment of the information herein and should not treat such content as advice relating to legal, accounting, and taxation or investment matters and should consult your own advisers.

Forward looking statements are based upon the current beliefs and expectations of the AMMB Holdings and are subject to signif icant risks and uncertainties. Actual results may differ from those set forth in the forward looking statements. AMMB Holdings does not undertake to update the forward looking statements to reflect impact of circumstances or events that may arise after the date of this presentation.

The information in the presentation is not and should not be construed as an offer or recommendation to buy or sell securities. Neither does this presentation purport to contain all the information that a prospective investor may require. Because it is not possible for AMMB Holdings or its affiliates to have regard to the investment objectives, financial situation and particular needs of each individual who reads the information contained thus the information presented may not be appropriate for all persons.

The information contained is not allowed to be reproduced, redistributed, transmitted or passed on, directly or indirectly, to any other person or published electronically or via print, in whole or in part, for any purpose.

The term "AMMB Holdings" and “AmBank Group” denotes all Group companies within the AMMB Holdings Group and this Disclaimer of Warranty and Limitation of Liability policy applies to the financial institutions under AMMB Holdings.

Disclaimer of Warranty and Limitation of Liability

The material in this presentation is general background information about AmBank Group‟sactivities current at the date of the presentation. It is information given in summary form anddoes not purport to be complete. It is not intended to be relied upon as advice to investors orpotential investors and does not take into account the investment objectives, financialsituation or needs of any particular investor. These should be considered, with or withoutprofessional advice when deciding if an investment is appropriate.

For further information, visit www.ambankgroup.com;

or contact

Ganesh Kumar Nadarajah

Group General Manager, Strategic Planning & Investor Relations

Karen Chuah

Senior Manager, Strategic Planning & Investor Relations

Tel: +603 2036 1435 or +6019 2093 955

Fax: +603 2031 7384

e-mail: [email protected];

[email protected];

[email protected]

Your Bank. Malaysia‟s Bank. AmBank.