SAP Knowledge Base Article

Symptom

WhentryingtodeleteadocumentinSOLAR01/SOLAR02transactions,themessage"Document...islockedandcannotbedeleted"appears.

Environment

ThisissuehappensatanysupportversionofSolutionManagermanagingdocumentsinImplementationarea.

Reproducing the Issue

In transaction SOLAR01 / SOLAR02, select the document's line and press the delete button.

The following message will show up.

Cause

The cause of this issue is the lock generated for the document. This lock can happen by two different ways.

1. If the documentation type of the document have a status schema assigned in which a lock is set for a specific status.

Whenadocumentisunderastatuswithlockattribute,it'llbelockedforchangesandthisincludesdeletion.

2. If the document is under digital signature process.

Whenadocumentisunderdigitalsignaturestrategy,itautomaticallygetlockedtoavoidinconsistenciesduringthesignatureprocess.Soastheother scenario, the document is locked for changes and this includes deletion.

Resolution

To be able to delete the document, you'll need to remove the lock. In case the document is in the middle of a signature process, you'll need to finish all the necessary signatures first.

The remove the lock follow the next steps:

1681598 - "Document ... is locked and cannot be deleted"

Version 1 Validity: 06.02.2012 - active Language English

1. Select the document and press the "Attributes" button.

2. Press the "unlock" button at the bottom of the screen.

3. Change the status of the document to a status that will not lock the document nor start a digital signature process. And press the "save and close" button.

4. Afterwards, just select the document and press the "delete" button.

The document should be deleted.

Keywords

"Document ... is locked and cannot be deleted", Message no. SOLAR816 , SOLAR01, SOLAR02, Digital signature, lock, status schema

Header Data

Product

References

This document refers to:

SAP Community Network

Released On 08.02.2012 20:38:25 Release Status Released to Customer Component SV-SMG-IMP Solution Manager Implementation Priority Normal Category Problem

Product Product Version

SAP Solution Manager SAP Solution Manager 7.0

SAP Solution Manager 7.1

SAP Solution Manager 7.2

SAP enhancement package 1 for SAP Solution Manager 7.0

Defining and Maintaining Documentation Types Defining a Status Schema