1. Your senior officer has assigned you the work of improving communication in your organisation. Most of the latest circulars are poorly drafted. You will....(a) Take help of a college teacher to improve upon the language of your subordinates.(b) Ask your subordinate to use dictionary to choose appropriate words in their communication.(c) Personally draft all letters, circular and different correspondences.(d) Personally review those communications that have implications to common people.

Ans: (d)

2. There is a serious flood in your district where a large number of people have to be evacuated and brought to safer place and provided with flood relief. Your subordinate officials are doing excellent job in mitigating the sufferings of the people. You have decided to raise the morale of your work force by

(a) Recommending to state govt. that once of your officer should receive out of turn promotion because he has done an exemplary work.(b) Of the ten such officers two of the officers must get a cash prize of 5000=00 each from the state govt.(c) Half of your workforce must get a commendation letter each for an outstanding achievement.(d) None of the above.Ans . (d)3. You have called a peace committee meeting of both communities in a particular police stationwhich has a very poor track record of communal disturbances in the past? As an S.H.O consider the various options.1. You will allow both parties to openly air their grievances against each other as nothing ill will should remain in their mind.2. You will request and solicit their cooperation in maintaining communal harmony, but warn also of the serious consequences if any one tries to disturb the peace.3. You will ask them to voluntarily give the name of five criminal elements of their own community, who might disturb the peace.Select the correct code:(a) Only 1(b) Only 2(c) Only 3(d) All 1, 2 & 35. You are a senior civil officer of a district and has to address senior bank officers of the district reiterating government commitment of financing self employment schemes. The meeting has been called in the back ground of the very poor performance of the banks in this regard. You will(a) Request the bank officials to be considerate enough to finance the pending cases because the scheme relates to poverty alleviation programme.(b) Warn the bank official that govt. will take stringent measure including punish those whose performance will not be up to the mark.(c) Suggest the bank officials that they should strictly go by recommendation of the state government officials and disburse the money then and there. (d) Reiterate government instructions in this regard and tell that while district administration will be happy to appreciate the concerns of the banks, it is equally important to finance the genuine claims of the people