1.4 Methodology - Euro Garages

1.4 Methodology

An assessment was made of all current working practices in order to highlight any hazards posed by the current pandemic,

identify current control measures, record them, impose further control measures if required in order to reduce the risk levels

to an acceptable level.

1.2 The Brief

1.3 Scope

This assessment covers all internal and external areas of the Euro Garages Waterside Office

This assessment only covers items relating to the Coronavirus and is a supplement to the exisitng Head Office Risk

Assessments, this assessment does not cover structural elements of the building or its fabric. A full review of all government

guidelines and legislation relating to the Coronavirus was conducted in relation to employee safety and working practices in

the office environment during the current restrictions and guidelines.

To carry out a Risk Assessment within the above unit in accordance with the HASAWA etc 1974, MHSWR 1999 and Health

Protection (Coronavirus) Act 2020, UK Government Guidelines.

L C T

C01

Employees:

Symptomatic

employees

Risk of transfer of C-19

virus person to

person.

Applying current Govt. guideline. Any

employees with the designated symptoms: Fever above 37.5

degrees; Persistent, permanent cough; Loss of smell or taste;

Shortness of breath and difficulty breathing MUST not report for

work under any circumstances. Guidance given in Office Protocols

Elearning module, Waterside Welcome pack and EG Covid Policy.

3 4 12 Employee to contact Line Manager prior to shift

commencing; employee requests test at local testing

centre; employee notifies LM of result; Covid 19 form

completed based on results. If confirmed employee

self isolates for minmum of 10 days and be free for

symptom for 48 hrs, refer to latest guidance for

confirmation.

Yes

Office Protocol highlighting

procedures sent to all office

staff via Succcess Factors and

completed. Completion check

completed by GSM 17.9.2020

C02

Employees:

Symptomatic

employees entering

premises


virus person to

person.

Temperature testing will be in place for all Employees, visitors and

contractors. Everyone registering at over 37.5 degrees shall not be

permitted to enter. A second reading will be taken after a period

of no less less than 5 minutes, failure again will result in person

refused entry and returning hime to follow office protocol.

Guidance given in Office Protocols Elearning module, Waterside

Welcome pack

3 3 9 Record of employee failing temperature test to be

retained by HR and HESS for a predetermined period

adhering to the GDPR guidelines. Employee must

access a Covid-19 Test and follow office protocol

already communicated. Monitoring of employees

entering by reception and adhoc checks by H&S.

Email notification sent to H&S/HR and Reception if

test failed.

Yes

Temperature Tesing Policy and

procedure released. Email to

H&S/HESS to advise of testing

failure with photograph of

person. Reviewed on 17.9.2020,

emails are received and

individuals re-tested all passing

at second attempt. Continue to

monitor employees entering

the building.

C03

Employees:

Personal Hygiene


virus person to

person.

Applying current Govt. guideline.

Guidelines issued for personal hygiene as per government

guidelines. washing hands for a min 20 seconds using soap and/or

sanitising gel if available. Washing hands frequently, drying

preferably with disposable paper towel or hand drier. Do not

touch your face. Specific signage placed in all conveniences and

break areas and via EG Covid Protocols positioned throughout the

building,

3 3 9 Resend hygiene procedures to all employees via

Office Protocol, posters displayed in canteens/toilets.

Minimise exposure to other staff colleagues. Cough

and sneeze into tissues, then bin it, then apply hand

gel. 45 sanitising stations located throughout the

building. Over 60 handwash basins in place.

Yes

Office Protocol highlighting

procedure to be sent to all

office staff and completed.

Office protocol on stands

placed around all floors.

Reviewed 17.9.2020 NFA

C04

Employees:

Greetings


virus person to person

from entering

building.

Applying current Govt. guideline. The

process of handshaking, touching elbows, hugging, kissing or high

fiving any one within the office environment is now banned.

Guidance given in Office Protocols Elearning module, Waterside

Welcome pack

3 3 9 Ensure all employees are adhering to this process,

Senior and Line Managers lead by example and

monitor their teams for compliance. Also highlighted

in office protocol.Yes

Adhoc monitoring by H&S team

and Covid Marshalls. Reviewed

17.9.2020 Continue to monitor.

Action to be taken (sign and

date when closed out)

Persons At Risk:Date: 01.09.2020

# Hazard:

Existing Controls & Safe Working Procedures and

Reference to Safe Systems of Work

Risk Analysis

Further Information

Controls

Adequate Yes/No

Employees

PFS Covid-19 Risk Assessment Location: Euro Garages Address:

Undertaken By: Group Safety Manager Email: [email protected]

EG Head Offices Waterside

Page 4 of 19

mailto:[email protected]

L C TAction to be taken (sign and

date when closed out)# Hazard:



Risk Analysis

Further Information

Controls

Adequate Yes/No

C05

Employees:

Entrance



from entering

building.

Applying current Govt. guideline. Ensure

that Social Distancing Guidelines are followed. One way entrance

point to be used via revolving door then ID scanning gate,

sanitising mandatory before accessing ID scanner. Office protocols

poster displayed at entrance to remind employees of this

procedure.

2 2 4 Staggered start times are already in place but this

should be monitored to ensure there is no "build up

of staff waiting or entering at the same time". Office

protocols updated to include one way entrance.

Separate scanning gates for entrance and exit.

Yes

Reviewed 17.9.2020. Continue

to ensure protocols are

followed, reception and H&S

team.

C06

Employees:

Exit



from exiting the

building.

Applying current Govt. guidelines. To

ensure that Social Distancing Guidelines are followed. Separate

exit point to be used at side of the main entrance, this will be

communicated via EG welcome pack. No exit signage at reception

area.

2 2 4 Staggered finish times are already in place but this

should be monitored to ensure there are not

excessive numbers leaving the office at one time.

Office protocols one way system and designated

exits.

Yes

Welcome pack detailing correct

exit points to be sent to all staff.


to ensure protocols are

followed, reception and H&S

team.

C07

Employees:

Stairs



from passing on stairs.

Applying current Govt. guidelines. To

ensure that Social Distancing Guidelines are followed. Descending

stairs must be done via rear and side stairs from floor to floor.

Ascending stairs must be done via the main staircase.

1 2 2 Follow posters detailing the correct stairs to use,

highlight in the office protocols and part of the

welcome pack. Extra signage to demonstrate

procedure.Yes

Floor stands detailing protocols

displayed around building on all

floors. Reviewed 17.9.2020

Continue to monitor.

C08

Employees:

Handles/Pull Bars



from touching hard

surface.

Applying current Govt. guidelines.

Cleaning procedures to concentrate on all handles and pull bars

and touch points. Doors that can be left open are wedged open to

allow suitable distance for passing safely. Fire Marshalls trained to

remove blocks from open doors to ensure a fire safe building on

alarm activation.

2 2 4 Certain WC doors cannot be left open, certain office

doors will remain closed due to fire regulations and

integrity of the building, hand sanitizer deployed in

these areas so that gel can be applied immediately

after touching.

Yes


to review to ensure balance

between fire safety and Covod

Secure environment.

C09

Employees:

Desks



from being in close

proximity.


Seating will be arranged with a 2.3m gap between each employee

sat at their work station(every other), Employee's opposite will be

at 2m with two large screens between them. No staff will be

seated directly next to one another unless from the same

household.

2 2 4 Each employee will allocated a numbered desk, they

must stick with this desk and not hot desk.

Employees back to back must not turn around and

hold discussions as the distance is less than 2m

(approx 1.5m) unless wearing a face covering or

other mitigating risk.

Yes

Reviewed 17.9.20. Continue to

monitor as desk seperation is

now nearly at full capacity.

C10

Employees:

Flexi Desks



from being in close

proximity, from

person to surface to

person

No flexi desks currently available. Temporary visitors such as

Brand or Regional Managers are required to use a meeting room

or break out desk and follow the Offcie Covid Protocols.

2 2 4 Any desk used temporarily mustbe sanitised before

and after use by user. Numerous cleaning stations

throughotut the building and in every meeting room.

Yes


monitor. Ensure all brand and

Regional Managers have

completed the Office Protocol

Elearning.

Page 5 of 19





Risk Analysis

Further Information

Controls

Adequate Yes/No

C11

Employees:

Desk Visiting



from being in close

proximity.


Employees are not to approach another colleague to chat or talk

to a colleague at a desk unless business critical. Then if 2M

distancing cannot be maintained, 1m plus must be maintained

with face coverings used by both employees. If it is absolutely

necessary face covering MUST be worn and a minimum of 1m

plus.

2 2 4 All employees must wear a face covering at all times

when leaving their desk mandatory. This is

communicated on signs and within Office Protocols.Yes


monitor by both H&S and Covid

Marshalls.

C12

Employees:

Meeting Rooms



and person to surface

to person.


Maximum number of people each room to hold displayed on desk

cards in every room, face covering to be worn during all meetings

were 2m distancing cannot be adhered to. !m plus must be

adhered to with face covering.

2 2 4 Table, chair arms and remote to be wiped down after

use by participants. Sanitizer and tissue to be kept in

each room. ZOOM meetings are to be used

wherever possible and F2F meetings kept to a

minimum. Meeting rooms checked regularly by H&S

and Covid Marshalls.

Yes

Cleaning stations available and

signage to display meeting

room capacity. Reviewed

17.9.20 continue to monitor.

C13

Employees:

Waterside Cafe




to person.


Maximum number of people at each table displayed, face

coverings to be worn whilst travelling from desk to cafe. Apply

sanitiser before and after visiting cafe. Follow one way system to

cafe and return. Protocols for cafe use displayed in cafe area and

formed aprt of the ELearning module completed by all.

2 2 4 Café areas to be used for all eating. No communal

drinks to be made. All tables must not exceed

maximum table occupancy. All food and drink waste

to be cleared by each person and desk sanitised,

cleaning stations in place. "sit here"labels in place to

ensure protocols are maintained.

Yes

Office protocols for the café

displayed in café area.

Reviewed 17.9.20, continue to

monitor café area for

compliance.

C14

Employees:

Office Celebrations




to person.

Applying current Govt. guidelines. No

celebrations, congregation of people or food for sharing to be

brought into the office. There are to be no cards for signing or

passing to individuals. Communicated via Office ELearning

protocol.

2 2 4 Send virtual cards if required. All celebrations on hold

until further notice and social distancing can be

maintained. Yes

Reveiwed 17.9.20.

C15

Employees:

Conveniences




to person.

Applying current Govt. guidelines. Apply

sanitizer provided prior to using. Maintain 2m distancing when

washing hands. Wash hands before and after using the facilities

and then apply hand gel also. Apply distancing measures to urinals

and sinks. Sanitising stations positioned at every entrance.

2 2 4 Follow hand washing guidelines displayed in all

facilities. Report any issues to your Line Managers.

Office protocol for conveniences displayed at each

one detailing protocol. Yes

Reveiwed 17.9.20. Continue to

monitor compliance.

C16

Employees:

Walking around the

office




to person.

Applying current Govt. guidelines. Once

at your desk do not leave your desk unless for necessary reasons

breaks/toilet. Follow one way system when ascending and

descending stairs; When approaching other people keep your

distance. Do not touch surfaces needlessly, use multiple sanitising

stations positioned around the office and any potential touch

points.

2 2 4 No wondering around the office, take calls at your

desk unless absolutely necessary. Keep face mask

with you at all times to wear when away from desk.

Floor stands with office protocols installed to remind

employees of 2M. Monitoring by H&S and Covid

Marshalls.

Yes


monitor compliance.

Page 6 of 19





Risk Analysis

Further Information

Controls

Adequate Yes/No

C17

Employees:

Elevator

Risk of transfer person

to person/lack of

social distancing

Only one person is to use lift an any one time. Social distancing

cannot be maintained with more than 1 person in a confined

space. Communicated via signage on lift door and through the

Office Protocol.

1 2 2 Monitor lift usage and advise accordingly.

Yes


monitor compliance.

C18

Employees:

Visitors


to person.

Absolutely NO visitors are to be invited to EG Head Office unless

business critical and approved by a Director. Visitor guide to be

sent to anyone visiting the office. Visitor terminals require them to

answer mandatory Covid questions, entry refused if questions

failed. Temperature check also on entry, mandatory face mask

and hand sanitising.

2 2 4 Employees advised to continue using Zoom instead

of inviting visitors to head office. Visitors must use

visitor sign in facility and have temperature taken.Yes

Vistors must answer Covid

questions on sign in. Reviewed

17.9.20 questions amended.

C19

Employees:

Field Staff


to person.

Field staff to visit head office if only absolutely necessary. PFS &

FTG AM's and RM's. Break out areas used and must be sanitised

before and after use.

2 2 4 Country Manager and Brand Managers to notify all

field Based staff to restriction until further notice.

Use ZOOM to hold meetings. Yes

Brand Managers/Area

Managers Regional Managers

to complete office protocols.

Reviewed 17.9.20

C20

Employees:

Deliveries


to person and person

to surface to person.

Allow drivers to leave the goods in the agreed place and move

stock away after he has left. Low risk of virus spread via surface of

packaging. Small deliveries via reception; Large deliveries via side

Goods entrance.

1 2 2 Sanitize or wash hands thoroughly after handling any

packages or post.

Yes

Reviewed 17.9.20

C21

Employee:

Printers




Social distancing must be maintained, posters detailing this

displayed at all printers. Sanitize hands before and after using the

printers communicated to all employees via Office Protocols.

Touch points cleaned daily by cleaning teams.

2 2 4 If touching screen or accessing drawers hand sanitize

before and after use.

Yes

Reviewed 17.9.20

C22

Employee:

Shredders




Social distancing must be maintained, posters detailing this

displayed at all shredders sanitize hands before and after using

the shredders communicated to all employees via Office

Protocols. Touch points cleaned daily by cleaning teams.

2 2 4 If touching buttons or accessing drawers hand

sanitize before and after use.

Yes

Reviewed 17.9.20

Page 7 of 19





Risk Analysis

Further Information

Controls

Adequate Yes/No

C23

Employees:

Poor Behaviour

following Guidelines

Employees failing to

follow government

guidelines.

Immediately discuss the failure with the employee and rectify.

Monitor future adherence to the guidelines. Persistent disregard

may require further action. All employees communicated on new

Cpvid disciplinary procedures. Covid Marshalls" to monitor

employee behaviour and Safety team to monitor regularly.

2 2 4 Do not ignore non compliance, this guidance is

formed by the Health Protection (Coronavirus)

Regulations 2020. Use disciplinary procedures if

required. Office patrols by HESS Team. Yes

Sanctions in place for repeat

offenders. Reviewed 17.9.20

C24

Employees:

Fire Drills


to person

Fire Procedure to be communicated via Welcome Pack including

designated assembly points. Fire Drill to be completed as suitable

time during C19 restriction. Fire Marshalls re-trained on new

Waterside office. EVAC chair designated training completed and

Fire Marshalls highlighted for use.

2 2 4 Social distancing as much possible if evacuation takes

place. Face mask mandatory for fire drills. Fire plans

situated on every floor, and in café area notice

board. Fire plans and assembly points sent to all

employees.

Yes

Fire Drill to be arranged and

Fire Marshall training.

Completed. Reviewed 17.9.20

C25

Employees:

New Starters

Lack of Awareness for

Office Protocols and C-

19 Procedures

As part of any new starter induction office protocols must be

completed and discussed, knowledge checked and signed off with

Line Manager or L&D team. Tour of office must be completed.

2 2 4 Desk number must be issued at induction. Office

protocols completed and signed off, along with

induction process. Buddy must not breach 1m

distancing rule with face covering. Multiple person

training must not occur.

Yes

Reviewed 17.9.20

C26

Employees:

Prayer Room

Lack of Awareness for

Office Protocols and C-

19 Procedures

Applying current Govt. guidelines. Government Guidelines for

places of Worship must be followed. Face coverings must be worn

and social distancing adherfed to 1m plus with face covering.

Room maximum occupancy reduced to reflect social distancing.

2 2 4 You must not mingle in groups of more than 6 unless

your household/support bubble is greater than 6.

Sanitise on entrance and exit. Non employees not

permitted to use EG prayer room at present time. Yes

Reviewed 17.09.20

C27

Employees:

Ventalation/Air Con

Risk of transfer

The risk of air conditioning spreading coronavirus (COVID-19) in

the workplace is extremely low as long as there is an adequate

supply of fresh air and ventilation. Air conditioning is on all floors

and in meeting rooms. The air conditioning is set a consistent

temperature. Filters to ISO 16890 installed are a pre filter at EU4

(GU4) 60% coarse and also secondary filtration at F7 (EU7) filter.

EU4 is 90% Arrestance and EU7 80-90% Efficiency.

2 3 2 Staff are not allowed to adjust and unit is set on a

preset temperature and air will always flow. Filters

are changed on a regular basis on a service contract

with Ashworths.

Yes

Reviewed 17.9.20

Page 8 of 19





Risk Analysis

Further Information

Controls

Adequate Yes/No

C28

Employees:

Clinically Extremely

Vulnerable

Risk of higher risk of

infection

From 1st August people who are clinicaly extremely vulnerable

can go back to work if the workplace Covid 19 secure, but carry on

working from home if you can. Clinically extremely vulnerable

people may include:

solid organ transplant recipients

people with specific cancers:

people with cancer who are undergoing active chemotherapy

people with lung cancer who are undergoing radical radiotherapy

people with cancers of the blood or bone marrow such as

leukaemia, lymphoma or myeloma who are at any stage of

treatment

people having immunotherapy or other continuing antibody

treatments for cancer

people having other targeted cancer treatments that can affect

the immune system, such as protein kinase inhibitors or PARP

inhibitors

people who have had bone marrow or stem cell transplants in the

last 6 months or who are still taking immunosuppression drugs

people with severe respiratory conditions including all cystic

fibrosis, severe asthma and severe chronic obstructive pulmonary

disease (COPD)

people with rare diseases that significantly increase the risk of

infections (such as severe combined immunodeficiency (SCID),

homozygous sickle cell)

people on immunosuppression therapies sufficient to significantly

increase risk of infection

women who are pregnant with significant heart disease,

congenital or acquired

other people who have also been classed as clinically extremely

vulnerable, based on clinical judgement and an assessment of

their needs.

2 3 12 Any employee returning from sheilding will be given

a tour by Dept Manager to show COVID/Office

protocols in place. If you’re clinically extremely

vulnerable and live in an area where additional public

health measures require you to resume shielding, the

government will write to you and advise you to stay

at home and shield. In the

event of a local lockdown, visit the local authority’s

website for further guidance and follow the public

health guidance for the persons local area.

If they work inside an area where clinically extremely

vulnerable people are still being advised to shield,

they are advised to work from home where possible,

and not attend a workplace within the area where

local restrictions are in place.

If they live outside of that area, they may need to

request a shielding letter as proof for your employer

that they cannot attend your usual workplace.

YES

HR/Payroll to advise of any

shielding persons returning to

the new building and review

local council guidelines for

Waterside Head Office and the

returning staff members local

council of were they live.

Reviewed 17.9.20

Completed By Completed By Date

Justin Watkins

Stuart Jones

Risk Assessment

Reviews

Ad

dit

ion

al

Info

rmat

ion

Date

05.09.20

17.09.20

Page 9 of 19





Risk Analysis

Further Information

Controls

Adequate Yes/No

Likelihood Consequence

1 Remote Damage/Loss of Production/No Effect

2 Possible Minor Injury/Mild Symptoms

3 Likely Lost Time Injury/Enforced Absence

4 Certain Fatality/Major Injury/Hospitalisation 13-16 High Intolerable risk, an alternative method must be employed before work commences.

Risk Rating Risk Rating

1>2 Low No action required at the present time, subject to review.

3>8 Minor Reasonable risk with harmful consequences which require further controls and monitoring.

9>12 Medium Significant risks, risk reduction methods must be implemented or alternative methods employed.

Page 10 of 19

C01

Employees:

Symptomatic employees

Risk of transfer of C-19 virus person

to person.

Persons At Risk: Employees Date: 03/09/2020

# Hazard:

Undertaken By: Group Safety Manager Email: [email protected]

PFS Covid-19 Risk Assessment Location: Euro Garages Address: EG Head Offices Waterside


Any employees with the designated

symptoms: Fever above 37.5 degrees;

Persistent, permanent cough; Loss of smell or

taste; Shortness of breath and difficulty

breathing MUST not report for work under

any circumstances. Guidance given in Office

Protocols Elearning module, Waterside

Welcome pack and EG Covid Policy. Employee

to contact Line Manager prior to shift

commencing; employee requests test at local

testing centre; employee notifies LM of result;

Covid 19 form completed based on results. If

confirmed employee self isolates for minmum

of 10 days and be free for symptom for 48 hrs,

refer to latest guidance for confirmation.

Temperature alarm activated

mailto:[email protected]

CO2

Employees:

Symptomatic employees entering

premises Risk

of transfer of C-19 virus person to

person.

C03

Employees:

Personal Hygiene


to person.


Guidelines issued for personal hygiene as per

government guidelines. washing hands for a

min 20 seconds using soap and/or sanitising

gel if available. Washing hands frequently,

drying preferably with disposable paper towel

or hand drier. Do not touch your face. Specific

signage placed in all conveniences and break

areas and via EG Covid Protocols positioned

throughout the building. Resend hygiene

procedures to all employees via Office

Protocol, posters displayed in

canteens/toilets. Minimise exposure to other

staff colleagues. Cough and sneeze into

tissues, then bin it, then apply hand gel. 45

sanitising stations located throughout the

building. Over 60 handwash basins in place.

Temperature testing will be in place for all

Employees, visitors and contractors. Everyone

registering at over 37.5 degrees shall not be

permitted to enter. A second reading will be

taken after a period of no less less than 5

minutes, failure again will result in person

refused entry and returning hime to follow

office protocol. Guidance given in Office

Protocols Elearning module, Waterside

Welcome pack. Record of employee failing

temperature test to be retained by HR and

HESS for a predetermined period adhering to

the GDPR guidelines. Employee must access a

Covid-19 Test and follow office protocol

already communicated. Monitoring of

employees entering by reception and adhoc

checks by H&S. Email notification sent to

H&S/HR and Reception if test failed.

C04

Employees:

Greetings Risk


person from entering building.

C05

Employees:

Entrance


to person from entering building.

C06

Employees:

Exit


to person from exiting the building.


The process of handshaking, touching elbows,

hugging, kissing or high fiving any one within

the office environment is now banned.

Guidance given in Office Protocols Elearning

module, Waterside Welcome pack. Ensure all

employees are adhering to this process,

Senior and Line Managers lead by example

and monitor their teams for compliance. Also

highlighted in office protocol.


The process of handshaking, touching elbows,

hugging, kissing or high fiving any one within

the office environment is now banned - Listed

in OFFICE PROTOCOL document signed by all

employees. Ensure all employees are adhering

to this process, Senior and Line Managers lead

by example and monitor their teams fro

compliance.


To ensure that Social Distancing Guidelines

are followed. Separate exit point to be used

at side of the main entrance, this will be

communicated via EG welcome pack. No exit

signage at reception area. Staggered finish

times are already in place but this should be

monitored to ensure there are not excessive

numbers leaving the office at one time. Office

protocols one way system and designated

exits.

C07

Employees:

Stairs


to person from passing on stairs.

C08

Employees:

Handles/Pull Bars


to person from touching hard

surface.

C09

Employees:

Desks


to person from being in close

proximity.


Cleaning procedures to concentrate on all

handles and pull bars and touch points. Doors

that can be left open are wedged open to

allow suitable distance for passing safely. Fire

Marshalls trained to remove blocks from open

doors to ensure a fire safe building on alarm

activation. Certain WC doors cannot be left

open, certain office doors will remain closed

due to fire regulations and integrity of the

building, hand sanitizer deployed in these

areas so that gel can be applied immediately

after touching.


Seating will be arranged with a 2.3m gap

between each employee sat at their work

station(every other), Employee's opposite will

be at 2m with two large screens between

them. No staff will be seated directly next to

one another unless from the same household.

Each employee will allocated a numbered

desk, they must stick with this desk and not

hot desk. Employees back to back must not

turn around and hold discussions as the

distance is less than 2m (approx 1.5m) unless

wearing a face covering or other mitigating

risk.


To ensure that Social Distancing Guidelines

are followed. Descending stairs must be done

via rear and side stairs from floor to floor.

Ascending stairs must be done via the main

staircase. Follow posters detailing the correct

stairs to use, highlight in the office protocols

and part of the welcome pack. Extra signage

to demonstrate procedure.

C10

Employees:

Flexi Desks



proximity, from person to surface to

person

C11

Employees:

Desk Visiting



proximity.

C12

Employees:

Meeting Rooms


to person and person to surface to

person.

No flexi desks currently available. Temporary

visitors such as Brand or Regional Managers

are required to use a meeting room or break

out desk and follow the Offcie Covid

Protocols. Any desk used temporarily mustbe

sanitised before and after use by user.

Numerous cleaning stations throughotut the

building and in every meeting room.


Employees not approach another colleague to

chat or talk to a colleague at a desk if 2M

distancing cannot be maintained. If it is

absolutely necessary face mask MUST be

worn. Have face mask with you at all times

when leaving your desk to wear immediately

if needed. OFFICE PROTOCOL in place


Employees are not to approach another

colleague to chat or talk to a colleague at a

desk unless business critical. Then if 2M

distancing cannot be maintained, 1m plus

must be maintained with face coverings used

by both employees. If it is absolutely

necessary face covering MUST be worn and a

minimum of 1m plus. All employees must

wear a face covering at all times when leaving

their desk mandatory. This is communicated

on signs and within Office Protocols.

C13

Employees:

Waterside Cafe



person.

C14

Employees: Office

Celebrations Risk


person and person to surface to

person.

C15

Employees:

Conveniences



person.


Maximum number of people at each table

displayed, face coverings to be worn whilst

travelling from desk to cafe. Apply sanitiser

before and after visiting cafe. Follow one way

system to cafe and return. Protocols for cafe

use displayed in cafe area and formed aprt of

the ELearning module completed by all. Café

areas to be used for all eating. No communal

drinks to be made. All tables must not exceed

maximum table occupancy. All food and drink

waste to be cleared by each person and desk

sanitised, cleaning stations in place. "sit

here"labels in place to ensure protocols are

maintained.


No celebrations, congregation of people or

food for sharing to be brought into the office.

There are to be no cards for signing or passing

to individuals. Communicated via Office

ELearning protocol. Send virtual cards if

required. All celebrations on hold until further

notice and social distancing can be

maintained.


Apply sanitizer provided prior to using.

Maintain 2m distancing when washing hands.

Wash hands before and after using the

facilities and then apply hand gel also. Apply

distancing measures to urinals and sinks.

Sanitising stations positioned at every

entrance. Follow hand washing guidelines

displayed in all facilities. Report any issues to

your Line Managers. Office protocol for

conveniences displayed at each one detailing

protocol.

C16

Employees:

Walking around the office



person.

C17

Employees:

Elevator

Risk of transfer person to

person/lack of social distancing


Once at your desk do not leave your desk

unless for necessary reasons breaks/toilet.

Follow one way system when ascending and

descending stairs; When approaching other

people keep your distance. Do not touch

surfaces needlessly, use multiple sanitising

stations positioned around the office and any

potential touch points. No wondering around

the office, take calls at your desk unless

absolutely necessary. Keep face mask with

you at all times to wear when away from

desk. Floor stands with office protocols

installed to remind employees of 2M.

Monitoring by H&S and Covid Marshalls.

Only one person is to use lift an any one time.

Social distancing cannot be maintained with

more than 1 person in a confined space.

Communicated via signage on lift door and

through the Office Protocol. Monitor lift usage

and advise accordingly.

C18

Employees:

Visitors

Risk of transfer person to person.

C19

Employees:

Field Staff

Risk of transfer person to person.

C20

Employees:

Deliveries

Risk of transfer person to person and

person to surface to person.

Absolutely NO visitors are to be invited to EG

Head Office unless business critical and

approved by a Director. Visitor guide to be

sent to anyone visiting the office. Visitor

terminals require them to answer mandatory

Covid questions, entry refused if questions

failed. Temperature check also on entry,

mandatory face mask and hand sanitising.

Employees advised to continue using Zoom

instead of inviting visitors to head office.

Visitors must use visitor sign in facility and

have temperature taken.

Field staff to visit head office if only absolutely

necessary. PFS & FTG AM's and RM's. Break

out areas used and must be sanitised before

and after use. Country Manager and Brand

Managers to notify all field Based staff to

restriction until further notice. Use ZOOM to

hold meetings.

Allow drivers to leave the goods in the agreed

place and move stock away after he has left.

Low risk of virus spread via surface of

packaging. Sanitize or wash hands thoroughly

after handling any packages or post. Small

deliveries via reception; Large deliveries via

side Goods entrance.

C21

Employee:

Printers

Risk of transfer person to person and


C22

Employee:

Shredders Risk

of transfer person to person and


Social distancing must be maintained, posters

detailing this displayed at all shredders

sanitize hands before and after using the

shredders communicated to all employees via

Office Protocols. Touch points cleaned daily

by cleaning teams.

Social distancing must be maintained, posters

detailing this displayed at all printers. Sanitize

hands before and after using the printers

communicated to all employees via Office

Protocols. Touch points cleaned daily by

cleaning teams. If touching screen or

accessing drawers hand sanitize before and

after use.

Documents

1.4 Methodology - Euro Garages