14 - 16 November 2012 | Cancun, Mexico

Innovation Booths Summary

Avaya - Proprietary. Use pursuant to your signed agreement or Avaya policy. 2

Networking Innovation Lounge

Virtual Services Fabric

Zero Touch Provisioning

Faster Time to Service

Enabling Service Virtualization Anywhere

Active – Active Services

Identity Engines Access Control

Network & Vendor Agnostic

Simplified Guest Management

Device Finger Printing AccessMobility and BYOD(any device, any user ...)

Cloud/Fabric (Private, Public, Hybrid)

Virtualization(Servers, Storage,

Desktops)

Avaya - Proprietary. Use pursuant to your signed agreement or Avaya policy. 3

SME Innovation Lounge

Flexible Workforce

Mobility support for iPhone, Android, and tablets

Phone, chat, and conferencing, just as if you’re in the office

Video for everyone

Simple and Scalable

Telephony, conferencing, mobility, and collaboration on a single platform

Easy extensibility to 1,000 users and 32 networked sites

Data networking and security options

Avaya - Proprietary. Use pursuant to your signed agreement or Avaya policy. 4

• UCaaS• CCaaS• VCaaS

Open, scalable, reliable architectureVoice & Video Mobility

Collaboration & Conferencing

Messaging Customer Experience

The Avaya DifferenceExtended to the Cloud

One unified platform – scalable for small/medium to large enterprises

Open standards, hardware infrastructure agonistic

Enterprise class solutions based on Avaya Aura®, AvayaLive and VENA

Single Orchestration Suite

End points & applications, BYOD, Mobility, Context

Elegant migration from Existing PBXs

•CoS•CoS Express•GovOS

•AvayaLive Connect•AvayaLive Engage•Networking

•Collaboration Pod

Managed Services

CloudEnablement

CloudCommunicationsData

Networking

AvayaVENA

AvayaLive

Collaborative Cloud Innovation Lounge

Avaya - Proprietary. Use pursuant to your signed agreement or Avaya policy. 5

UC & C Innovation Lounge

5

Video for Everyone A simplified interface that makes video conferencing easy to

use, for everyday productivity

A cost-effective desktop, mobile, or in-room video solutions

High-definition multi-party video options

Demo in a box

Avaya applications virtualized applications in one BOX.

Server & Virtualization

Gateway

Avaya AURA Collaboration environment - Flare Simple and intuitive contact driven user interface

Delivers a superior HD audio and video experience

Seamless Ad-hoc, Meet-me, and Instant Conferencing

One click Web collaboration

Avaya - Proprietary. Use pursuant to your signed agreement or Avaya policy. 6

Customer Experience Innovation Lounge

6

Avaya Social Media Manager

Scan and analyze events from social media.

Use existing Avaya Contact Center infrastructure to route report and handle social media interactions.

Customer Connection Mobile

Enable customer service from smart phones and tablets.

Allow rich context transfers for contacts that are initiated from a mobile device but then request a human service representative.

Avaya - Proprietary. Use pursuant to your signed agreement or Avaya policy. 7

Avaya Professional Services Lounge

Vision Execution Innovation

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ServicesContinuum

Enabling clients to achieve the true benefits of technology by removing complexity, improving

performance and accelerating ROI

EnablementAssures successful implementationof technology solutions allowing maximum benefit of investments.

OptimizationLeverages existing technology investments, Industry Best Practices and business processes towards increased ROI and acceleration of go to market plans.

InnovationLeading technology services allowing companies to leapfrog competitors and provide a differentiated user experience. Includes the design and delivery of the complete solution.

THANK YOU!

14 - 16 November 2012 | Cancun, Mexico