13th Annual Joint Services/Agency/ERC National Relocation Conference

A Day in the Life of a Relocation

Assistance Program Manager

Will Luna

David Randle

Kathleen Johnson

13th Annual Joint Services/Agency/ERCNational Relocation Conference

13th Annual Joint Services/Agency/ERC National Relocation Conference

Why do we need a Relocation Assistance Program?

Phases of Relocation Assistance/Readiness

oLearning Modules

2

Agenda

13th Annual Joint Services/Agency/ERC National Relocation Conference

Mobile lifestyle Allowances change One stop for ALL

relocation resources

3

Why Do We Need a Relocation Assistance Program (RAP)?

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Worldwide Locations

13th Annual Joint Services/Agency/ERC National Relocation Conference

Facilitate workshops– In house– At commands

Conduct individual consultations Provide resources and referrals Update Military Installation/Plan My Move

Files – QUARTERLY Comply with report requirements

5

RAP Specialists/Managers Job

13th Annual Joint Services/Agency/ERC National Relocation Conference 6

Meet accreditation standards Network with resource providers

– RACC/TRACC or equivalent Manage services

– Loan/Lending Closet– Welcome Aboard Packets– Resources including funds– Workshop schedule

RAP Specialists/Managers Job

13th Annual Joint Services/Agency/ERC National Relocation Conference 7

Pre Departure

Pre Arrival

Arrival

Post Arrival Multi Cultural Assistance

Phases of Relocation

13th Annual Joint Services/Agency/ERC National Relocation Conference

Attend PCS WorkshopsSmooth Move / Money & the MoveMoving OverseasOCONUS – Re-Entry BriefingCultural AdaptationMoving with an Exceptional Family MemberSponsorship Orientation

8

Pre-Departure Services

13th Annual Joint Services/Agency/ERC National Relocation Conference

Provide Resources/ServicesIndividual consultationWebsites

– Plan My Move– Military OneSource– Automated Housing Referral Network– www.move.mil (Personal Property)

9

Pre-Departure Services

13th Annual Joint Services/Agency/ERC National Relocation Conference

Request…Sponsorship

– Service Member– Spouse– Youth

Pre-Arrival PacketsEntry Approval (for overseas)

10

Pre-Arrival Services

13th Annual Joint Services/Agency/ERC National Relocation Conference

Welcome Packets Newcomers Orientation Loan/Lending Closet Settling In Services Cultural Adaptation

11

Arrival Services

13th Annual Joint Services/Agency/ERC National Relocation Conference

Individual consultations Hearts Apart Sponsorship Settling In Services Cultural Adaptation Referral Services

12

Post-Arrival Services

13th Annual Joint Services/Agency/ERC National Relocation Conference

New Military Spouse Orientation Support Groups Local Culture Workshops English as a Second Language

Resources Immigration Support &

Citizenship Workshops

13

Multi-Cultural Assistance

13th Annual Joint Services/Agency/ERC National Relocation Conference

Starting from scratch New to the GS or contact

system Veteran to Civilian

Service Care for the caregiver

14

Challenges for New Program Managers

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oLearning Modules

13th Annual Joint Services/Agency/ERC National Relocation Conference 16

oLearning Modules

13th Annual Joint Services/Agency/ERC National Relocation Conference 17

oLearning Modules

13th Annual Joint Services/Agency/ERC National Relocation Conference 18

oLearning Modules

13th Annual Joint Services/Agency/ERC National Relocation Conference 19

oLearning Modules

13th Annual Joint Services/Agency/ERC National Relocation Conference 20

Workshop Kits

13th Annual Joint Services/Agency/ERC National Relocation Conference

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QUESTIONS