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8/14/2019 13-Process Capability Training
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Supplier Quality Assurance and Management Department
Process Capability
1, Jatco Requirements
2, Cmk, Cpk, Ppk Explanation
3, Control Charts and Capability Ratio`s
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Supplier Quality Assurance and Management Department
SPC Jatco Requirements
When calculating process capability Jatco requires a 90%
confidence level.
Achievement target
Control MethodPpK Cpk
Confidence
Level
Characteristics of
Critical Parts 1.67 or higher 1.67 or higher
90%
SPCSpecial
Characteristic (S
Characteristic)1.67 or higher 1.67 or higher
Characteristic in QA
List1.67 or higher 1.33 or higher SPC
GeneralCharacteristics
1.33 or higher 1.33 or higher Check sheet,etc.
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Supplier Quality Assurance and Management Department
Process Capability
Capability Studies
A process capability study is performed for a new orchanged production process (including assembly) in order
to verify the (preliminary) process capability or
performance and to obtain additional inputs for controlling
the process.
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Supplier Quality Assurance and Management Department
Process Capability
Machine Capability Study
The machine capability study is a short-term study withthe sole aim of discovering the machine-specific effects
on the production process.
Process Capability Study
The process capability study is a longer-term study. In
addition to variation arising from the machine, all other
external factors that influence the production process overa longer operating time must be taken into account.
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Supplier Quality Assurance and Management Department
Process Capability
Stable Process
A stable (in statistical control) process is only subject torandom influences. In particular, the location and
variation of the product characteristic are stable over time.
Quality-Capable Process
A process is quality-capable when it can meet all the
specified requirements without exception.
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Supplier Quality Assurance and Management Department
Process Capability
Capability Indices Cmk, Cpk and Performance Index
Ppk The term Cpk must only be used for a stable process. A process
is stable if the following synonymous statements apply to it:
•Mean and variance are constant.•No systematic variations of the mean such as trend, batch-to-
batch variation, etc., occur.
•There is no significant difference between sample variation
and total variation.•Every sample represents the location and variation of the total
process.
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Supplier Quality Assurance and Management Department
Process Capability
If the process is not stable, one speaks of “process
performance”, and the index is called the process
performance index, Ppk .
This applies to all processes with systematic variation of
the mean such as trend or batch-to-batch variation.
It is, therefore, the process behaviour which determineswhether the index is named Cpk or Ppk .
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Supplier Quality Assurance and Management Department
Process Capability
In a machine capability study (“initial process study” or
“short term study” ), the index is always called Cmk , Cmk is understood to be an index for a short-term
capability study.
Only when sufficient data has been collected over a longer
term (e.g., as the result of a process capability study, pre-
production run with at least 125 values or evaluation of
several control charts) it is possible to calculate anddistinguish between Cpk and Ppk on the basis of the
process behaviour.
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Supplier Quality Assurance and Management Department
Process Capability
Flow Chart for Machine and Process Capability Study
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Supplier Quality Assurance and Management Department
Process Capability
Flow Chart for Machine Capability Manual Calculation Procedure
If no special software is available, m C and Cmkalso can be calculated as follows. The
mean x and the overall standard deviation s total
are calculated from the n measured values x i :
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Supplier Quality Assurance and Management Department
Process Capability
As specified at least fifty ( n = 50 ) parts should be manufactured
for a machine capability study, but use of one hundred ( n =100 )
parts is preferred. In practice, capability studies often incur high
costs due to expensive measurements. In such cases, the
following, two-stage procedure may be used to minimize cost:
Machine Capability Study with Reduced Expense
1. Of the 50 parts produced consecutively, begin the study by
measuring only every second part, i.e., parts 2, 4, 6, ..., 50. This
step yields 25 measured values per characteristic. The machine isconsidered capable if the capability index calculated from the 25
values is Cmk ≥ 2.0 .
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Supplier Quality Assurance and Management Department
Process Capability
Machine Capability Study with Reduced Expense
2. If 1.67 < Cmk < 2.0 , the
remaining 25 parts must also
be measured. These results
are combined with the
original 25 measurementsand the capability index is
re-calculated. The machine
is considered capable if a
capability index Cmk ≥1.67is achieved using all 50
values.
Simplified Machine Capability
Manuafcture 50 parts in sequance and
number them in the order they where
manufactured.
Measure every 2nd part
i.e. parts # 2,4,6,.....50
Document the measurements and
Measure the parts # 1,3,5,....49 and add
the measurement values to the excisting
documented results (# 2,4,6,....50)
Cmk ≥1.67 Machine is
capable
Problem
analysis make
improvements
Cmk ≥ 2.0
yes
yesno
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Supplier Quality Assurance and Management Department
Process Capability
Machine Capability Study with Reduced Expense
In special cases, it may be unavoidable to reduce the sample size
even further (regardless of the capability requirement). This may be
the case if the measurement procedure is very expensive or the test
is destructive.
Naturally, the smaller the sample size, the less accurate theconclusions (larger confidence interval of the characteristic
calculated from the sample). The Jatco SQA engineer must be
consulted before the sample size is reduced.
In such cases, the machine or process parameters should be given priority instead of the product parameters.
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Supplier Quality Assurance and Management Department
Process Capability
Process Capability Study
The process capability study is a long-term study that is conducted
over an extended operating time and includes sources of variation
external to a machine.
These sources are typically summarized under the headings of Man,
Machine, Material, Method and Environment.
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Supplier Quality Assurance and Management Department
Process Capability
Process Capability Study
A process capability study includes the following steps:
Select parts from series production in “rational” samples (not
sorted); at least 25 subgroups should be evaluated. The preferred
sample size is n = 5. Overall, at least 125 parts should be
examined.
•Measure part characteristics and record the results along with
production sequence.
•Statistical evaluation of the data: Evaluate temporal stability and
statistical distribution.
Calculate capability indices.
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Supplier Quality Assurance and Management Department
Process Capability
Process Capability Study
Note: In special cases, use of fewer than 125 parts may be
unavoidable due to time or cost of making the necessary
measurements, or if the test is destructive.
Smaller sample sizes lead to larger confidence intervals of the
characteristic(s) being studied. In turn, this reduces the accuracy
of the conclusions that may be drawn from the data.
The Jatco SQA Engineer must be consulted before the sample
size is reduced.
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Supplier Quality Assurance and Management Department
Process Capability
Process Capability Study
The random samples shall be taken from on-going production understandard production conditions (i.e. with machine broken in and
cycle time and machine adjusting parameter values as in standard
production) at regular intervals in the same size each time.
In this case, in contrast to the MCS, all effects that result from
changes in machine parameter values, tooling changes and machine
malfunctions shall be taken into consideration.
However, the measurements that are necessary for machine setup or
for a corrective measure are not taken into consideration in the PCS
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Supplier Quality Assurance and Management Department
Process Capability
Process Capability Study
When taking random samples, the measurement of the parts should be carried out as promptly as possible. However, if an
accumulation of several random samples before the measurement
recording cannot be prevented, an assignment of the parts to the
random samples in their time sequence is to be made possible.In contrast, the sampling sequence of the individual parts of a
random sample does not have to be considered.
The form of sampling sometimes carried out in practice, in which
each nth part, e.g. each 10th part, is taken from the on-going
standard production, is not suitable for the process capability
investigation.
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Supplier Quality Assurance and Management Department
Process Capability
Process Capability Study
The random sample size n must be at least 3 (recommended
size n = 5)
The random sample quantity m must be at least 6
The total random sample size should generally be m× n>125.
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Supplier Quality Assurance and Management Department
Process Capability
Process Capability Study
If this random sample size is difficult to obtain for economicor technical reasons, a smaller one is also permissible. Then
the corresponding higher limit values calculated using a 90%
confidence level using the equation below must be complied
with.
However, the effective total random sample size (without
outliers) must be at least 30.
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Supplier Quality Assurance and Management Department
Process Capability
Process Capability Study
The random sample frequency must be high enough so that at least
once, a sampling of the specified size n is carried out within a time
interval in which no systematic influences on the process are
expected, i.e. at least one random sample per
– shift and employee
– change of the machine parameter values
– tool life and
– material batch
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Supplier Quality Assurance and Management Department
Process Capability
Process Capability Study
The testing period, over which the sampling of the m random
samples extends, must contain at least the following influences
(recommended period 1 to 2 weeks):
– 3 changes of shift
– 3 changes of employees
– a change of the tooling or change of the machine parameter
values and
– a change of the material batch
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Supplier Quality Assurance and Management Department
Process Capability
Process Capability Study
Studying the Process Stability
For the stability test, “control limits” based on the normal
distribution are calculated for the means and the standard deviations
If the control limits for the means are exceeded, this shows that the process is not stable and that its position has changed systematically.
i.e. Make a control chart with the data and confirm stability.
If the process can be shown as stable then use Cp/Cpk if the process
cannot be shown to be stable then use Pp/Ppk .
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Supplier Quality Assurance and Management Department
Process Capability
Process Capability Study
Studying the Statistical Distribution A qualitative evaluation can be made and a distribution assigned
using graphic representations such as an individual value plot, a
histogram, probability plots etc. Calculating the shape parameters
(skewness, kurtosis) or performing distribution tests can act as
quantitative methods.
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Supplier Quality Assurance and Management Department
Process Capability
Process Capability Study
Calculating Process Capability Indices
If no special software is available, capability and performance
values can also be calculated as follows.
Normal distribution:
Estimating the process average.
Total Mean ( Mean of the sample means) Mean of a sample with size n (e.g. n=5)
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Supplier Quality Assurance and Management Department
Process Capability
Process Capability Study
Estimating the standard deviation of the process.
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Supplier Quality Assurance and Management Department
Process Capability
Process Capability Study
If the Process Cannot be Shown to be Stable: From the n measured values x i , the total mean x and the overall
standard deviation s total are calculated:
and with T = USL - LSL finally
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Supplier Quality Assurance and Management Department
Process Capability
Process Capability Study
6.1 Relation Between Capability Index and Fraction
Nonconforming
Most of the literature on process capability shows that there is a
direct relation between a calculated Cpk value and a fractionnonconforming,
e.g.: Cpk =1.33 corresponds to 32 ppm (one-sided).
This relation is based on the normal distribution model. If the real
characteristic distribution deviates from the normal distribution,
different fractions nonconforming normally arise.
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Supplier Quality Assurance and Management Department
Process Capability
Process Capability Study
6.1 Relation Between Capability Index and Fraction
Nonconforming
Most of the literature on process capability shows that there is a
direct relation between a calculated Cpk value and a fractionnonconforming,
e.g.: Cpk =1.33 corresponds to 32 ppm (one-sided).
This relation is based on the normal distribution model. If the real
characteristic distribution deviates from the normal distribution,
different fractions nonconforming normally arise.
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Supplier Quality Assurance and Management Department
Process Capability
Process Capability Study
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Supplier Quality Assurance and Management Department
Process Capability
Process Capability Study
Effect of the Measurement System
The measuring device and measuring procedure used to measure the
parts in the random sample are very important for evaluating the
process later on.
If the measuring device is not accurate enough or if the measuring
procedure is unsuitable, the tolerance for the production process is
reduced unnecessarily.
A large %GRR value will impair the machine and process capability
indices.
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Supplier Quality Assurance and Management Department
Process Capability
Process Capability Study
Capability ratios are statistics. All statistics will vary from sample tosample, even when the underlying process doesn't change.
We will use the data in Table below to illustrate the manner in which
capability ratios vary over time.
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Supplier Quality Assurance and Management Department
Process Capability
For the data of Table 1, the grand average is 10.084, and the average
range is 4.11. Thus, the limits for an average and range chart forthese data would be:
For subgroup averages:
X = ± A2 R- = 10.084 ± (0.577)(4.11) = 7.71 to 12.46
For subgroup ranges:
D4 R- = (2.114)(4.11) = 8.69
As may be seen in graph below the data displays a reasonable degree
of statistical control. There are no indications of anything other than
routine, common-cause variation.
C
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Supplier Quality Assurance and Management Department
Process Capability
The Specifications are 3 to 17.
With these specification limits and the summary statistics from the
control chart, the capability ratio for this bead board process would
be:
Cp = (USL-LSL)/6Sigma( X ) = (17-3)/(6.0)(1.767) = 1.32
With a grand average of 10.084, the centered capability ratio is:
Cpk = (USL- X =)/3Sigma( X ) = (17-10.084)/(3.0)(1.767) = 1.30
Today, many customers ask for Cpk of 1.33 or greater. While this
process is close, it does not quite meet this magic value.
P C bilit
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Supplier Quality Assurance and Management Department
Process Capability
The calculations were are based on 500 data, and we seldom
wait until we have so much data to compute the capability
ratios. In most cases, capabilities are computed occasionally, or
periodically, using 50 or fewer values. So we shall divide our
100 subgroups into blocks of 10 subgroups each and computethe Cpk value for each block.
P C bilit
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Supplier Quality Assurance and Management Department
Process Capability
Subgroups 1 to 10: Grand average = 10.08,
average range = 4.0, and Sigma(X) = 4.0/2.326 = 1.720The centered capability ratio is:
Cpk = (17.0-10.08)/(3.0)(1.720) = 1.34
A good capability ratio -- our customer will be pleased with this.
Subgroups 11 to 20: Grand average = 9.98, average range = 3.9,
and Sigma(X) = 3.9/2.326 = 1.677
The centered capability ratio is:
Cpk = (9.98-3.0)/(3.0)(1.677) = 1.39
Congratulations, the capability ratio got better.
P C bilit
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Supplier Quality Assurance and Management Department
Process Capability
Subgroups 21 to 30: Grand average = 10.12,
average range = 4.5, and Sigma(X) = 4.5/2.326 = 1.935The centered capability ratio is:
Cpk = (17.0-10.12)/(3.0)(1.935) = 1.19
What happened to cause the capability ratio to drop?
Subgroups 31 to 40: Grand average = 10.24,
average range = 4.2, and Sigma(X) = 4.2/2.326 = 1.806
The centered capability ratio is:
Cpk = (17.0-10.24)/(3.0)(1.806) = 1.25
This capability ratio is still not good enough -- we must do better.
P C bilit
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Supplier Quality Assurance and Management Department
Process Capability
Subgroups 41 to 50: Grand average = 10.10,
average range = 4.9, and Sigma(X) = 4.9/2.326 = 2.107The centered capability ratio is:
Cpk = (17.0-10.10)/(3.0)(2.107) = 1.09
This is worse than before.
Subgroups 51 to 60: Grand average = 10.42,
average range = 3.9, and Sigma(X) = 3.9/2.326 = 1.677
The centered capability ratio is:
Cpk = (17.0-10.42)/(3.0)(1.677) = 1.31
Well, this is better, but our customer is asking for 1.33 or greater.
P C bilit
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Supplier Quality Assurance and Management Department
Process Capability
Subgroups 61 to 70: Grand average = 10.30,
average range = 4.7, and Sigma(X) = 4.7/2.326 = 2.021The centered capability ratio is:
Cpk = (17.0-10.30)/(3.0)(2.021) = 1.11
You were supposed to be improving -- what is going on here?
Subgroups 71 to 80: Grand average = 10.06,
average range = 3.8, and Sigma(X) = 3.8/2.326 = 1.634
The centered capability ratio is:
Cpk = (17.0-10.06)/(3.0)(1.634) = 1.42
At last – we`ll send this data to our customer.
P C bilit
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Supplier Quality Assurance and Management Department
Process Capability
Subgroups 81 to 90: Grand average = 9.88,
average range = 3.5, and Sigma(X) = 3.5/2.326 = 1.505The centered capability ratio is:
Cpk = (9.88-3.0)/(3.0)(1.505) = 1.52
Excellent capability ratio. Good work.
Subgroups 91 to 100: Grand average = 9.66,
average range = 3.7, and Sigma(X) = 3.7/2.326 = 1.591
The centered capability ratio is:
Cpk = (9.66-3.0)/(3.0)(1.591) = 1.40
Why is this value slipping?
P C bilit
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Supplier Quality Assurance and Management Department
Process Capability
Of course, the real answer is that we are not slipping. The process
was not getting worse, nor was it getting better. But our statisticswere changing from block to block even though the process
remained the same, and these changes were reflected in the centered
capability ratio values computed. If we placed these 10 centered
capability ratios on an XmR chart.
P C bilit
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Supplier Quality Assurance and Management Department
Process Capability
Figure 2 shows that the routine amount of variation in capability
ratios, based upon 50 values each, will allow them to go as low as0.88 or as high as 1.72, while the process is unchanging with an
average capability ratio of 1.30.
So how can you make sense of the capability ratios? Put them on a
control chart. If this chart is out of control, you can be sure that your
process is also out of control. However, the converse is not true --
your process can be out of control and still yield a control chart for
capability ratios that is in control.
Wh SPC
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Supplier Quality Assurance and Management Department
Data Driven Decision Making
However it is not always practical to have the
amount of data that will allow us to have this in
depth analysis of the process capability before
SOP
Therefore this analysis needs to be done after we
have enough data over a reasonable time period.The Jatco Safe Launch Plan allows us to make
this analysis.
Why SPC