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Computing and IT in the WorkplaceCT006-1
Computer Careers
Computing and IT in Workplace 2Chapter 13
Learning Outcomes
At the end of this section, YOU should be able to:
• Explain some of the different career options in Computing and IT
• Describe some career development options in Computing and IT
Computing and IT in Workplace 3Chapter 13
Topics we will cover
Computer Careers
• Careers in computer industry• Preparing a career• Guide to certification
Computing and IT in Workplace 4Chapter 13
The Computer Industry
• What is the expected demand for computer professionals?
Currently 10 million computer workers with expected increase of 86,000 jobs annually
< 10% of college students are graduating with computer-related
degrees
Computing and IT in Workplace 5Chapter 13
Careers in the Computer Industry
What are the primary areas where job opportunities are found?
Computer sales
Computer education
and training industry
General business and government
organizations
Computer equipment
industry
Computer software industry
Computer consulting
industry
Computer service and
repair industry
Computing and IT in Workplace 6Chapter 13
• What is an information technology (IT) department?
Department in business or government agency that employs people in computer-related jobs
Responsible for keeping all computer operations and networks operating smoothly
Careers in the Computer Industry
Computing and IT in Workplace 7Chapter 13
Careers in the Computer Industry
• What is the computer equipment industry? Manufacturers and distributors of computers and
computer-related hardware Careers involve design, manufacture, and
production of computer equipment
Computing and IT in Workplace 8Chapter 13
Careers in the Computer Industry
What is the computer software industry?
Computer scientist
researches, invents, and
develops solutions to complex
software problems
Project developeranalyzes
requirements, designs solutions,
and oversees software
development process
Companies that develop,
manufacture, and support
software
Programmerwrites and tests
computer programs
Software engineerdesigns
and develops software
Computing and IT in Workplace 9Chapter 13
Careers in the Computer Industry
• What is the computer service and repair industry? Provides preventative
maintenance, component installation, and repair services
Computer technician—installs, maintains, and repairs hardware
Computing and IT in Workplace 10Chapter 13
Careers in the Computer Industry
• What are career opportunities in computer sales? Computer sales
representatives need general understanding of computers and specific knowledge of the product they are selling
Computing and IT in Workplace 11Chapter 13
• What are career opportunities in education and training?
Schools, colleges, universities, and private companies need educators and trainers Corporate trainers teach employees how to
use software, design and develop systems, and program
Careers in the Computer Industry
Computing and IT in Workplace 12Chapter 13
• What is a computer consultant?
Individual who draws upon expertise in specialized area of computers
Computer selection
Systemdesign
Network design and installation
Web development
Communications
Careers in the Computer Industry
Computing and IT in Workplace 13Chapter 13
Working in IT Department
• What jobs are available in an IT department?
ManagementManagementManagementManagementE-commerce E-commerce
administratoradministrator
Network administratorNetwork administrator
Project leaderProject leader
Project managerProject manager
Vice president of Vice president of IT/chief IT/chief
information officerinformation officer Software engineerSoftware engineer
Systems analystSystems analystApplication Application programmerprogrammer
Technical writerTechnical writerDatabase analystDatabase analyst
Web developerWeb developer
Web programmerWeb programmer
Computer operatorComputer operator Data Data communications analystcommunications analyst
Computer technicianComputer technician Help desk specialistHelp desk specialist
Database administratorDatabase administrator
Desktop publisherDesktop publisher Quality assurance Quality assurance specialistspecialist
Web administratorWeb administratorGraphic Graphic designer/illustratordesigner/illustrator
Web graphic designerWeb graphic designerNetwork security Network security specialistspecialist
WebmasterWebmaster
System System development development and trainingand training
System System development development and trainingand training
Technical Technical servicesservicesTechnical Technical servicesservices
OperationsOperationsOperationsOperations
End-user End-user computingcomputingEnd-user End-user computingcomputing
Computing and IT in Workplace 14Chapter 13
Preparing for a Career in the Computer Industry
What are the three broad disciplines in higher education that produce the majority of entry-level employees in the computer industry?
Computing and IT in Workplace 15Chapter 13
• What is computer information systems (CIS)? Programs that
emphasize practical aspects of computing
Sometimes called computer technology
Preparing for a Career in the Computer Industry
Computing and IT in Workplace 16Chapter 13
Preparing for a Career in the Computer Industry
• What is computer science (CS)? Programs that stress
theoretical side of programming
Also called software engineering
Computing and IT in Workplace 17Chapter 13
• What is computer engineering (CE)? Programs that teach
students how to design and develop components found in computers and peripheral devices
Preparing for a Career in the Computer Industry
Computing and IT in Workplace 18Chapter 13
Preparing for a Career in the Computer Industry
• What is a trade school?
Offers programs in programming, Web
development, graphic design, hardware
maintenance, networking, and security
Students can complete trade school programs in shorter time than college or university programs
Computing and IT in Workplace 19Chapter 13
Preparing for a Career in the Computer Industry
• How do companies advertise computer-related job openings?
Many companies list job openings on their Web sites Some allow job seekers to submit resumes
online
Computing and IT in Workplace 20Chapter 13
Preparing for a Career in the Computer Industry
• How can you search for computer-related jobs? Many Web sites
specialize in helping people find jobs
Computing and IT in Workplace 21Chapter 13
Preparing for a Career in the Computer Industry
• What are some organizations for computer professionals?
Association for Computing
Machinery (ACM)—science-oriented
Association of Information Technology Professionals (AITP)—programmers, systems analysts, and information processing managers
Computing and IT in Workplace 22Chapter 13
Preparing for a Career in the Computer Industry
• What is a user group? Collection of people with common computer
equipment or software interests
Computing and IT in Workplace 23Chapter 13
Preparing for a Career in the Computer Industry
• What is professional growth and continuing education?
Events such as workshops, seminars, conferences, conventions,and trade shows COMDEX - trade show
that brings together hundreds
of vendors and more than 50,000 attendees
Training in form of books, video-based training,computer-based training (CBT), Web-based training (WBT), and instructor-led training
Computing and IT in Workplace 24Chapter 13
Preparing for a Career in the Computer Industry
• How can you stay informed about the computer industry?
Computer industry publications News Web sites
Computing and IT in Workplace 25Chapter 13
Certification
• What is certification? Process of verifying
technical knowledge in a particular area
Proficiency is acknowledged with certificate
Computing and IT in Workplace 26Chapter 13
Certification
• What are the benefits of certification? Enhances employee’s career, provides better
standing as industry professional, and higher salaries and bonuses
Computing and IT in Workplace 27Chapter 13
Certification
• What are benefits of vendor-sponsored certification?
Vendors provide access to technical information, advanced training, and discounts on publications and tools
Computing and IT in Workplace 28Chapter 13
Certification
How does certification benefit customers, employers,
and industry?
Institute for Certification of Computer Professionals (ICCP)
defines standards designed to raise competence level for computer industry
Employers benefit from more productive and knowledgeable workers
Certification is a form of industry self-regulation
Customers receive better service fromemployees with certification(s)
Computing and IT in Workplace 29Chapter 13
Certification
• What are factors to consider in choosing a certification?
Computing and IT in Workplace 30Chapter 13
Certification
• What options are available to prepare for certification?
Self-studySelf-study
Online training classesOnline training classes Instructor-led trainingInstructor-led training
Web resourcesWeb resources
Computing and IT in Workplace 31Chapter 13
Certification
• What are examinations like?
Some are multiple choice, others are skill based
Computing and IT in Workplace 32Chapter 13
A Guide to Certification
• What are application software certifications?
Focus on knowledge of Focus on knowledge of application softwareapplication software
Sometimes called Sometimes called end-user certificationsend-user certifications
MicrosoftMicrosoftCertifiedCertifiedDesktop Desktop SupportSupport
Technician Technician (MCDST)(MCDST)
sponsored by sponsored by MicrosoftMicrosoft
Microsoft Microsoft Office Office
Specialist Specialist (MOS)(MOS)
sponsored by sponsored by MicrosoftMicrosoft
Adobe Adobe Certified Certified ExpertExpert
sponsored by sponsored by Adobe Adobe
SystemsSystems
Macromedia Macromedia Certified Certified
Professional Professional (MMCP)(MMCP)
sponsored by sponsored by MacromediaMacromedia
IBM Certified IBM Certified Professional Professional
for Lotus for Lotus SoftwareSoftware
sponsored by sponsored by IBMIBM
Computing and IT in Workplace 33Chapter 13
A Guide to Certification
• What are operating system certifications?Focus on particular skills—user, Focus on particular skills—user, operator, system administrator, operator, system administrator,
and system engineerand system engineerDiffering levels of certificationDiffering levels of certification
Red Hat Red Hat Certified Certified Engineer Engineer (RHCE)(RHCE)
sponsored by sponsored by Red HatRed Hat
Microsoft Microsoft Certified Certified
Professional Professional (MCP)(MCP)
sponsored by sponsored by MicrosoftMicrosoft
Red Hat Red Hat Certified Certified
Technician Technician (RHCT)(RHCT)
sponsored by sponsored by Red HatRed Hat
IBM Certified IBM Certified SpecialistSpecialist
sponsored by sponsored by IBMIBM
Sun Certified Sun Certified System System
AdministratorAdministratorsponsored by sponsored by
SunSun
Computing and IT in Workplace 34Chapter 13
A Guide to Certification
Recognition of programming trainingRecognition of programming training Broadens knowledge and skill baseBroadens knowledge and skill base
IBM Certified IBM Certified Solution Solution
DeveloperDevelopersponsored by sponsored by
IBMIBM
Certified Certified Software Software
Development Development Professional Professional
(CSDP)(CSDP)sponsored by sponsored by
IEEE IEEE Computer Computer
SocietySociety
Microsoft Microsoft Certified Certified Solution Solution
DeveloperDeveloper(MCSD)(MCSD)
sponsored by sponsored by MicrosoftMicrosoft
Microsoft Microsoft Certified Certified
Application Application Developer Developer (MCAD)(MCAD)
sponsored by sponsored by MicrosoftMicrosoft
Sun Certified Sun Certified Java Java
DeveloperDevelopersponsored by sponsored by
SunSun
Sun Certified Sun Certified Enterprise Enterprise ArchitectArchitect
sponsored by sponsored by SunSun
Sun Certified Sun Certified ProgrammerProgrammersponsored by sponsored by
SunSun
• What are programming certifications?
Computing and IT in Workplace 35Chapter 13
A Guide to Certification
• What are hardware certifications?
Recognition of general knowledge Recognition of general knowledge of hardware and controlling of hardware and controlling
software needed to set up, maintain, software needed to set up, maintain, and repair a computerand repair a computer
Can be narrowly or Can be narrowly or broadly focusedbroadly focused
IBM IBM eServer eServer Certified Certified SpecialistSpecialist
sponsored by sponsored by IBM IBM
A+A+sponsored by sponsored by Computing Computing Technology Technology
Industry Industry Association Association (CompTIA)(CompTIA)
NACSE NACSE Network Network
Technician Technician (NNT)(NNT)
sponsored by sponsored by National National
Association of Association of Communication Communication
Systems Systems Engineers Engineers (NACSE)(NACSE)
Computing and IT in Workplace 36Chapter 13
A Guide to Certification
• What are networking certifications?
Awarded to professionals who demonstrate expertise in design, Awarded to professionals who demonstrate expertise in design, administration, and maintenance of company-specific networksadministration, and maintenance of company-specific networks
Certified Certified Novell Novell
Engineer Engineer (CNE)(CNE)
sponsored by sponsored by NovellNovell
Certified Certified Novell Novell
Administrator Administrator (CAN)(CAN)
sponsored by sponsored by NovellNovell
Cisco Cisco Certified Certified Network Network
Professional Professional (CCNP)(CCNP)
sponsored by sponsored by CiscoCisco
Sun Certified Sun Certified Network Network
AdministratorAdministratorsponsored by sponsored by
SunSun
Network+Network+sponsored by sponsored by Computing Computing Technology Technology
Industry Industry Association Association (CompTIA)(CompTIA)
Computing and IT in Workplace 37Chapter 13
A Guide to Certification
• What are Internet certifications?
They cover technology often used by They cover technology often used by an Internet access provider or large an Internet access provider or large
company developing an intranetcompany developing an intranet
Demanding and require technical Demanding and require technical expertise in networking hardwareexpertise in networking hardware
Cisco Cisco Certified Certified
Internetwork Internetwork Expert Expert (CCIE)(CCIE)
sponsored by sponsored by CiscoCisco
Certified Certified Internet Internet
Webmaster Webmaster (CIW)(CIW)
sponsored by sponsored by Prosoft Prosoft
TrainingTraining
Certified Certified Web Web
Professional Professional (CWP)(CWP)
sponsored by sponsored by International International Webmasters Webmasters AssociationAssociation
Computing and IT in Workplace 38Chapter 13
A Guide to Certification
• What are database system certifications?
Awarded for knowledge Awarded for knowledge of a specific database of a specific database management systemmanagement system
Test the various tasks Test the various tasks a database management a database management
staff must performstaff must perform
IBM IBM Certified Certified Solutions Solutions Expert–Expert–InformixInformix
sponsored by sponsored by IBMIBM
IBM IBM Certified Certified Solutions Solutions
Expert–DB2Expert–DB2sponsored by sponsored by
IBMIBM
Microsoft Microsoft Certified Certified Database Database
Administrator Administrator (MCDBA)(MCDBA)
sponsored by sponsored by MicrosoftMicrosoft
Sybase Sybase Certified Certified
ProfessionalProfessionalsponsored by sponsored by
SybaseSybase
Oracle Oracle Certified Certified
ProfessionalProfessionalsponsored by sponsored by
OracleOracle
Computing and IT in Workplace 39Chapter 13
Review Questions
Discuss the jobs available in Computer Industry
Computing and IT in Workplace 40Chapter 13
Q & A
Question and Answer Session
Computing and IT in Workplace 41Chapter 13
Topic and Structure of next session
Summary of the Module
What we will cover next