128124191 Internship Report on PTV by Amer Sultan

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    INTERNSHIP REPORT ON

    PAKISTAN TELEVISION CORPORATION (PTV)

    Internship Report submitted to the Faculty of Management &Administrative Sciences in Partial Fulfillment of the Requirements for the

    Degree of Master of Business Administration.

    By

    Amer Sultan

    11022720-091

    MBA (2011-2015)

    UNIVERSITY OF GUJRAT

    Date of Submission 22-01-2013

    Name of Program Coordinator __________________________

    Signature of Program Coordinator ___________________________

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    ACKNOWLEDGEMENT

    First of all, I am thankful to Almighty Allah, who enabled me under His

    tremendous blessing to write this report. The six weeks Internship program, in

    the Pakistan Television Corporation is my first experience in my life, where I have

    learned a lot about its objective, policies, modes and styles of working and

    cluster of other activities. Although the PTV is the central theme of my Project

    Report behind this limit, the social, moral and ethical aspects of environment

    have left a crucial and long life impact on my behavior.

    I am especially indebted to respected teacher for his valuable information,constructive suggestions, constant support, encouragement, appreciation and

    friendly behavior throughout my project, especially to Maam Tuba Javed who

    always guided me through the report.

    It is with deep appreciation that I wish to acknowledge the dedicated attention of

    the Dr. Khalid Zia Ramay (GM Marketing & Sales PTV Islamabad), Mr. Sayed

    Khawar Abbas Zaidi (Manager Marketing & Sales Islamabad) and all other

    persons assisting in this huge work in addition to their routine activities.

    I also owe my gratitude to Mr. Hassan Ahmed Piracha (Marketing & Sales

    Officers PTV Islamabad), Mr. Qasir Abbas (Marketing Officer PTV Islamabad),

    and Mr. Ahmed Waqas (Marketing Office PTV Islamabad) for their valuable

    discussion, which has inspired me in completing this project.

    My special thanks to my family for their well wishes, for bearings & moral support

    in all phases of my study Report. Their love and endless prayers have always

    been a source of inspiration and determination for me.

    Amer Sultan

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    DEDICATED TO

    I dedicated this report especially to my parents and brothers and

    friends without whose help and encouragement it would not have

    been possible. For me accomplish this task within the specific time

    period. I was provided with every facility by my father who was

    necessary in order to complete this task.

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    CONTENTS

    Section No: Title Page No

    Executive Summary 01

    Part

    1.1 Introduction 02

    1.2 Overview of the organization 02

    1.2.1 Historical background 02

    1.2.2 Nature of the Organization 07

    1.2.3 Business Volume 08

    1.2.4 Product/service line 08

    1.2.4.4 Tariff Rates 10

    1.2.5 PEST Analysis 11

    1.2.8 Contribution in economic development 12

    1.3 Organizational Structure 14

    1.3.1 Hierarchy Chart 14

    1.3.2 Number of Employees 15

    1.3.3 Main offices 15

    1.3.4 Introduction of all departments 17

    1.3.5 Comments on the organization structure 21

    Part

    1.4 Internee work 22

    1.4.1 Introduction of office 22

    1.4.2 Details of supervisors 23

    1.4.3 Daily timetable 23

    1.4.4 Department I worked in 26

    1.4.5 Description of the operations 28

    1.4.6 Summary of learning 37

    1.5 Conclusion of the report 40

    1.5.1 Summary of key conclusion 401.5.2 Observation about the sector 42

    1.5.3 SWOT Analysis 44

    Recommendations 47

    References 49

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    Executive Summary

    PTV by business is an organization dealing in the sector of television

    broadcasting. It was formed in 1964 and was the first television channel of

    Pakistan. Dramas, news, programs, talk shows, serials, music shows etc are the

    basic product of PTV. PTV sells its time to generate revenue. The revenue is

    generated by playing commercials during the break time of programs. All shares

    of PTV are held by Government of Pakistan. PTV has a contribution towards the

    economic development both directly and indirectly. The managing director of

    PTV is elected by the sitting Government.

    I have done my internship at PTV news Islamabad centre in marketing

    department. During my internship I had to perform various tasks which are a part

    of daily work of the marketing officers. I started my work with understanding the

    work of marketing department by observing employees. The first task performed

    by me was to send a fax to marketing agency for regular updates. Then I

    received the release order and filled contract register according to it. At the next

    step I had to forward the release order to head office Karachi to check

    availability. After it I received the ad from customer and get it censored. The next

    step was to forward the ad for playing and then I had to receive the transmissioncertificate and invoice and forward it to client. The client had to pay for it in 90

    business day. I also send recovery reminders to client with the help of Marketing

    Officers.

    During my internship I have learned a lot of skills that shall be helpful for me

    throughout my life. I have improved my communication skills, interpersonal skills,

    leadership skills, team work, and confidence level a lot. During my internship I

    came to know that PTV is a very idea of channel that defends the cultural norms,

    values of our country. It is rapidly moving towards growth and is the market

    leader currently. I have observed that PTV lacks in having a proper system for

    recruiting and selection of employees.

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    1.1 BRIEF INTRODUCTION

    The media in the whole world play pivotal role to create an awareness among the

    masses, which covers all the aspects of life, whether they are related to,

    economic, social, and political or recreation. It is the media, which has brought

    the world so closer that now it is termed as the Global Village and it gave a new

    concept of Globalization and opened a new era of advancement in other fields.

    Considering the importance of the media since from the very inception of

    Pakistan the need of highly develop and advance media was greatly felt. Thus

    state owned media in the shape of PTV was introduced in Pakistan.

    It is not denying the fact that at the time of partition of the indo-Pak subcontinent

    the present Pakistan had not inherited and advanced media. Thus the 50 years

    of any state are considered to be the childhood age. But in this infant age where

    it achieved its objectives, there are still grave flaws facing by PTV that need to be

    addressed.

    1.2 Overview of Organization

    PTV is an organization that deals in telecast broadcasting. It is a public limited

    company and all its shares are owned by Government of Pakistan. It gives its

    media coverage all over the country and generates its revenue by the ads that

    are being played during various programs. PTV gives its coverage to almost 91%

    populations of Pakistan and in more than 53 countries around the world.

    1.2.1 Historical Background

    An important day in the history of communications in Pakistan is 26 November.

    The countrys first pilot Television station went on air from Lahore that day.

    Television in Pakistan has never looked back.

    In October 1963, on the recommendations of National Publicity Conference, It

    was decided by the Government to establish a general purpose Television

    service in the country with the participation of private capital and under the

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    general supervision of the Government of Pakistan. As a first step towards the

    implementation of the decision an agreement was entered into with the Nippon

    Electric Company of Japan for the setting up of two pilots Television Centre on

    experimental basis at the companys cost and risks.

    The first of these went on air in Lahore on November 26, 1964 and the other at

    Dacca in December 1964. On the completion of the experiment, which proved

    successful, these centers were taken over by the Television Promoters Company

    limited a private Ltd. Company in 1965. On 27th

    June 1967, this company was

    latter converted into a public limited company with the Government of Pakistan,

    M/s. Nippon Electric Company of Japan and M/s Kane Matsu. Gosho Company

    of Japan as shareholders. The new company was named Pakistan Television

    Corporation Limited. In 1977 Government of Pakistan liquidated all the foreign

    equity and presently all the shares are owned by the Government of Pakistan.

    1.2.1.1 PTV Logo:

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    1.2.1.2 PTV Mission

    The mission of PTV is to disseminate accurate and true information and also

    providing healthy and value oriented entertainment.

    1.2.1.3 PTV Vision

    The vision of PTV stands to build upon the professional expertise and excellent

    tradition and aspire to create positive change in line with the wishes of people of

    Pakistan.

    1.2.1.4 4Ps of PTV:

    The basic marketing mix 4Ps of PTV is as following:

    Product

    The Programs, Plays, Shows, Events, Conversation etc. are all the product of

    PTV

    Price

    The price of PTV is set according to the time slot in which the ad is being played.

    Placement

    PTVs signals covers more than 90% of the local population and more than 53countries worldwide. It reaches to the target population trough satellite and cable

    network.

    Promotion

    PTV promotes its upcoming programs by playing their trailers on the channel,

    advertising boards, through sending pamphlets of the programs to the

    companies.

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    1.2.1.5.3 PTV SPORTS

    PTV Sports channel of PTV Network is most popular channel among youth and

    also famous on international areas. PTV Sports is fully entertainment channel of

    sports. During any live event in anywhere of world PTV emphasis to purchase its

    live transmission rights and that time PTV Sports meet the boom stage of

    viewership.PTV Sports also played fitness programs, game shows, recorded

    famous sports events etc.

    1.2.1.5.4 PTV NATIONAL

    PTV National is fully national channel, which is only channel in Pakistan in which

    all languages of mother land are transmitted in shape of different programs and

    News also. Urdu, Punjabi, Sindhi, Pashto and all other languages which consist

    in Pakistan are followed by PTV National.

    1.2.1.5.5 PTV BOLAN

    PTV Bolan is also a national channel of Pakistan, which is follow in Bolan area of

    Pakistan

    1.2.1.5.6 PTV GLOBAL

    PTV Global is an international channel of Pakistan, which covers more than 50

    countries of Globe. PTV Global also played international programs according to

    the demand of viewership.

    1.2.1.5.7 AJK TV

    AJK TV (Azad Jammu-o-Kashmir Television) is also national TV channel of

    Pakistan, which transmitted to follow Kashmiri people of Azad Jammu-o-Kashmir.

    AJK TV covers 50% area of Azad Jammu-o-Kashmir.

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    1.2.1.5.8 PTV WORLD

    PTV World is recently new inauguration channel of PTV Network and that is also

    an international channel.

    1.2.2 Nature of organization

    PTV is a Government owned organization as it holds all paid up shares of the

    organization. The television broadcasting is the business of PTV. It has a well

    established system of telecasting throughout Pakistan and also in some foreign

    countries also. It has its main offices at Lahore, Islamabad, Karachi, Peshawar

    and Quetta. PTV has 8 departments in it. It is the national representative of

    Pakistan in the field of telecasting. All international and national debated,

    conversation, addresses, parliament meetings and all party conferences are all

    communicated through PTV. Moreover the messages send to other country

    related to any incident event is sent through PTV. PTV is the leading channel in

    the field. The advantage that PTV has on its entire competitor is of coverage at

    large scale.

    1.2.2.1 PTV CoverageThe coverage of PTV province wise is also noted along with its percentage is as

    following:

    Name of Province Total Population

    (in millions)

    PTV Coverage

    (in millions)

    Percentage

    Punjab 92.12 90.18 97.89%

    Sindh 38.15 35.22 92.31%

    NWFP+FATA 26.36 21.75 82.50%

    Balochistan 8.07 3.78 46.84%

    Northern Area 1.20 0.56 46.67%

    AJK 4.08 2.04 50%

    TOTAL 169.98 153.53 90.32%

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    1.2.3 Business Volume

    There are last five years business volumes of Pakistan Television Corporation:

    Serial

    Number

    Year Volume Growth

    (in millions)

    1 2007-2008 505.257

    2 2008-2009 581.221

    3 2009-2010 732.765

    4 2010-2011 1356.342

    5 2011-2012 1702.304

    There are no specific awards that are given to PTV. There are just some

    employees of PTV who have different national awards in sports like swimming,

    boxing, cricket, badminton etc. moreover PTV has made a lot of successes in a

    form that it has accomplished its determined goal very well. It has increased its

    business volume. It is the leading broadcasting channel of Pakistan.

    1.2.4 Product/Service linePTV offers different products or services to its viewers through its seven different

    channels. The Dramas Play shows, Singing Programs, News, Sports events,

    Conversations or Talk shows, Awards shows, Live sports, Reality shows etc are

    the offered by PTV. PTV offers these products for both its viewers and

    customers. Moreover PTV also some services for its advertising customers like

    sending them frequent information of up coming events, programs and dramas

    so that they may set strategies to play theirs Ads during these programs. PTV

    also provides extra services to its regular customers like record the special

    events organized by the client and give it in news on demand of the client. PTV

    offers service of allowing its regular customers to shoot its ads in PTVs studio. It

    also plays various documentaries of its client on demand like documentaries of

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    US AID and Turkish Culture are been played recently. All the above mentioned

    products of PTV can be divided in three parts:

    1.2.4.1 News

    This part covers the shows based on the current affairs, the daily happenings,

    conversations on different topics about politics.

    1.2.4.2 Entertainment

    This part contains the dramas the shows and films. In dramas we have prime

    time drama, soaps, and comedy dramas etc. while in shows PTV produces

    Game shows. Reality shows, Singing shows. In films we have tele-films that are

    shown occasionally.

    1.2.4.3 Sports

    In this part PTV covers different sports shows, events or games play on PTV

    Sports channel. There are recorded events or some live events according to

    viewers interests.

    As these are the products during which the ads are played and these are a way

    to attract different companies to sponsor them and have there ad played. The

    actual thing that PTV sells is its time through which it generates its revenue. So

    the prices are set according to the trend of viewers ship during these time bands.

    The more the viewers are in number in a particular time band the more shall PTV

    charge for that time slot.

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    The rates of PTV currently for different slots are as following:

    1.2.4.4 Tariff Rates of PTV

    Time PTVHOME

    (Rs/min)

    PTVNEWS

    (Rs/min)

    PTVSPORTS

    (Rs/min)

    PTVNATIONAL

    (Rs/min)

    PTVBOLAN

    (Rs/min)

    PTVGLOBAL

    ($/min)

    07-08am 15,000 10,000 10,000 10,000 10,000 150

    08-09am 15,000 15,000 10,000 10,000 10,000 150

    09-10am 20,000 15,000 10,000 10,000 10,000 150

    10-11am 20,000 20,000 10,000 10,000 10,000 150

    11am-03pm 20,000 10,000 20,000 10,000 10,000 150

    03-05pm 20,000 15,000 20,000 10,000 10,000 150

    05-06pm 25,000 15,000 20,000 10,000 10,000 150

    06-06:30pm 60,000 15,000 20,000 10,000 10,000 150

    06:30-07pm 60,000 40,000 40,000 10,000 10,000 150

    07-07:40pm 100,000 40,000 40,000 10,000 10,000 150

    07:40-09pm 178,150 40,000 40,000 10,000 10,000 150

    09-09:30pm 132,225 40,000 40,000 10,000 10,000 150

    09:30-10pm 75,000 40,000 40,000 10,000 10,000 150

    10-11pm 60,000 25,000 20,000 10,000 10,000 150

    11-11:30pm 25,000 25,000 20,000 10,000 10,000 150

    11:30pm-12am 10,000 25,000 10,000 10,000 10,000 150

    12-01am 10,000 25,000 10,000 10,000 10,000 150

    01-07am 10,000 7,500 10,000 10,000 10,000 150

    We see that maximum charges are during the prime time drama because at that

    time PTV has the maximum number of viewers. And after it the per prime time

    and the post prime time. These rates are also changed over time.

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    1.2.5 PEST ANALYSIS

    1.2.5.1 Political

    PTV is a government owned organization and all the higher authorities and the

    major decision lies with the government. There is a large influence of government

    and its policies on the organization.PTV strategies are set by the managing

    director. Managing Director is allocated by the present government whenever the

    government changes the managing director is changed. The organization is

    though bound to perform as the present government wants it. PTV has to follow

    all the policies, decision of the government. Government uses PTV as an opinion

    building tool to support the activities that are performed by government.PTV has

    to follow the norms and values of the country more than any other channel.

    Government also influences in the hiring process of PTV as people are hired on

    political preferences.

    1.2.5.2 Economical

    The situation affects PTV a lot as its is government owned organization so as

    the economical situation of the country decreases the funds that are available toPTV decreases. PTV can manages its expenses by its own profit but as the profit

    is also owned by the government and a set budget is given to PTV to meet its

    expenses so we can say that the economical situation is harmed PTV is also

    effected by it.

    1.2.5.3 Social

    Social norms and values have a great impact on PTV. PTV is influenced by

    different standards of society like life style, religious values, social norms, pattern

    of life etc. PTV has to show all its programs according to standards. PTV is used

    to promote the societys image. It is used to promote the changes in society, but

    at the same time PTV is limited to shows only those things that are acceptable in

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    the society according to their culture. PTV is a family channel so it has to limit its

    programs to the level that is seen in families of society in real. Like PTV has to be

    careful in showing personal relation, dressing closeness etc. PTV also has to

    support the changes that have to be brought in the societies as needed. It is also

    used to promote various activities that are done for the benefit of people like

    supporting the Pakistan Army in war against terrorism etc. also PTV is trying to

    finish the conflict among people that are developed on the basis of social norms,

    values, beliefs and culture.

    1.2.5.4 Technological

    PTV uses the latest and best available technology for its function. Still some time

    it is affected by change in technology. It can not rapidly shift from old to new

    technology. PTV has to adopt the technology because it has to represent

    countrys media at international level. If the speech of President or Prime Minister

    is to be given coverage it is done through PTV. So PTV has to keep its

    technology up to date. PTV gives its coverage through satellite. It is using 3D

    technology. It is not currently using DTH (Direct to Home) service but is looking

    to shift towards it. PTV is also using old technology, but as a whole they are

    having very reliable and fault free technology.

    1.2.6 Contribution of organization toward economic

    development

    PTV as an organization contributes in economic development of the country

    directly and indirectly.

    PTV contributes directly in the economic development as it is earning

    profit for the Government by which they are able to start many new

    projects for development.

    PTV contributes in the economic development by providing employment.

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    It provides business related information for business which are helpful for

    them to improve their business and start new business.

    PTV contributed in economic development by teaching people and people

    about advancement in different field of business.

    Another aspect by which PTV is contributing is that it increases the

    demand of goods in the country.

    PTV gives entrepreneurial knowledge in the country which motivates

    people to start new business at different levels.

    PTV also contributes in economic development by keeping people in

    touch with stock exchange information as it daily shows the up and down

    in share price of various companies in stock exchange.

    Further it shows gold rate, currency rate on shows. It shows budget

    discussion policy making programs disaster relief and rebuilding

    awareness.

    All these points further make the economy stronger. This awareness plays a vital

    role in increasing the performance of these fields which ultimately results as

    development in the economy. Also many new small and medium enterprises are

    provided the information to how get started and how to further develop the

    business.

    PTV contributes to Pakistan economy in the form of income tax, excise duty and

    divided to Government. PTV is also providing communication network to the

    Government for projecting its policies and programs in an effective manner, the

    benefit of which cannot be qualified in financial terms.

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    1.3 Organizational Structure

    1.3.1 Organizational Hierarchy: The organizational hierarchy chart of PTV

    to be following:

    Senior PersonnelOfficer

    Marketing/SalesOfficers (18 posts)

    Assistant PersonnelOfficer (02 posts)

    Marketing/SalesExecutive (09 posts)

    Executive Manager

    Personnel Officer(02 posts)

    Assistance

    Accountants

    (16 posts)

    Marketing/SalesManager (05 posts)

    Assistance AccountsOfficer (12 posts)

    Deputy Controller of

    Marketing/Sales

    (03 posts)

    Account Officer

    (04 posts)

    Senior AccountsOfficer (02 posts)

    General Manger

    Finance Manager

    General Manager of

    Marketing/Sales

    (03 posts)

    Head ofMarketing/Sales

    Chief MarketingOfficer

    Admin & PersonnelDepartment

    Finance Department

    MarketingDepartment

    Managing Director

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    1.3.1.1 Board of Director

    The board of director comprises 13 directors, with the secretary, Minister of

    Information and Broadcasting of Pakistan as its Chairman. The executive head of

    the corporation is Managing Director.

    1.3.2 Number of Employees

    PTV now has approximately 6300 employees in all its office around Pakistan.

    The employees of PTV are divided in 9 pay scale groups on the basis of work,

    skills, responsibilities, work position etc. every group than accordingly has a

    different pay scale. The pay for higher group is more than lower group.

    1.3.3 Main offices

    PTV has its 5 main offices in following cities:

    PTV Lahore Center

    PTV Karachi Center

    PTV Quetta Center

    PTV Peshawar Center

    PTV Islamabad Center

    Further details of the main offices are given bellow:

    1.3.3.1 PTV Lahore Center

    The first television station in Pakistan made its appearance through a pilot

    transmitter at Lahore, in November 1964. With the installation of a permanent

    transmitter in December 1968 and facilities of modern sophisticated machinery, it

    attained the position of a complete program production and transmitting Center.

    The main building was inaugurated in December 1976. Over the years its

    productions have flowered and achieved high standards of professional quality. It

    provides a varied fare with outstanding contributions in the fields of drama, the

    music presentations in particulars. In 1964, 4 million were covered while today

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    around 40 million falls under the umbrella of its beams carried through

    transmitters at Shujaabad Sahiwal, Jamal Din Wali, Faisalabad, Pasrur and Kala

    Shah Kaku.

    1.3.3.2 PTV Karachi Center

    The Karachi Center commended transmission on November 2, 1967 and was the

    first full-fledged station with its own building, equipment with requisite proper

    technical facilities. The Center has facilities for via satellite transmission and

    reception through the earth satellite station at Deh Mandro. Via satellite programs

    are fed to the other PTV Centers through the national network link. The Karachi

    Center beams programs and news feed to foreign TV networks via satellite. The

    quality of its varied programs fare, be it music or drama, and is a good standard.

    PTV- Karachi Center, along with connected transmitter at Thana Bulla Khan,

    Shikarpur, Nurpur and Tan do Allah Yar, now covers 20 million populations.

    1.3.3.3 PTV Center Quetta

    The era of audiovisual broadcasting began in the scenic capital of the province of

    Baluchistan in November 1974, when TV signals beamed out into the Quetta

    valley. This center now originates and contributes programs to the national

    network from its new center, commission in early 1985, which contains all the

    necessary facilities of a modern television center. Through connected

    transmitters Lak Pass, Sibbi and Ghazaband, around one million population of

    Baluchistan is covered. With the setting up of more transmitters and Super high

    frequency links to cover the remote areas and mountainous terrain of the

    province, the television service would be further extended deep into the interior.

    1.3.3.4 PTV Peshawar Center

    The Peshawar Center of the Pakistan Television Corporation Limited was

    inaugurated in December 1974, though then a smaller station, it soon achieved a

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    good professional standard. The present center commissioned on February

    18,1982, is fully equipped with modern and sophisticated facilities as well as

    professional color studios. It covers a population of over 6 million through the

    transmitters at Cherat, Razmak, Mangora, Marasar, Chitral, Gull Bagh and But

    Khela.

    1.3.3.5 PTV Islamabad Center

    The center went on air on11th May 1967. Later, a powerful transmitter, installed

    at a height of 7,000 feet at Murree Hills in March 1969 boosted its range of

    transmission. As expansion plans gradually progressed, transmitters installed at

    Sakesar, Thandiani and Nangla further enhanced its coverage to over 22.74

    million populations. The modern PTV- Islamabad Center was inaugurated on

    March 30,1987. The National News Bureau of PTV is located at this Center.

    National and international news including comprehensive pictorial coverage of

    events people and happening in various fields are brought to viewers daily by this

    bureau, sometimes via satellite. Aside from quality contribution to the general

    programming fare telecast by PTV, well-blended programs on current affairs are

    the Centers specialty.

    1.3.4 Introduction of all departments

    PTV has total 8 departments named as following:

    Marketing & Sales Department

    Finance Department

    Admin & Personnel Department

    Information Technology/Engineering Department

    Programs Department

    News Department

    Camera Department

    Current Affairs Department

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    Other detail of these departments as follow:

    1.3.4.1 Marketing & Sales Department

    The marketing division of Pakistan is responsible for marketing the programs of

    PTV, finding commercial items for it to generate revenue for the organization.

    This department is major source of PTVs department has been expanding its

    self as much as increase in viewers ship and broadcast. The central marketing

    office is located in Karachi where as regional offices are functioning at all centers

    of PTV Lahore, Islamabad, Peshawar and Quetta. Moreover marketing and sales

    department has some additional offices at Faisalabad and Gujranwala and newly

    in Sialkot to create ease for local industry. The department works in the market

    by being in contact with its customers. A major part of department is also helped

    by Advertising Agencies which are accredited with marketing department.

    Department pays them 15% commission on their gross billings. Contacts

    between PTV and clients are also made direct without any advertising agencies.

    This department is also responsible for making contracts to purchase programs

    that are to be played on channels.

    1.3.4.2 Finance Department

    The finance department of PTV deals with activities that are concerned with

    (RAE) Recording, Analyzing and Evaluating of all transaction that are done with

    money. The finance department has a work to set budgets. The basic work of

    finance department is at head quarters as the income is only generated there. At

    centers only expenses are done which are to be recorded by the finance

    department. The others departments when ever want some equipments or any

    other thing for use they send a requisition to purchase department they purchase

    it after verifying there is a real need of it. After that the bills are send to finance

    department who give cash against those bills or sometimes directly pay the bill.

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    1.3.4.3 Admin & Personnel Department

    The department of admin & personnel is very actively working at PTV. This

    department is working in two fields, first is administration in administration the

    department is responsible for formulation and implementation of administrative

    policies to have coordination with other centers, for overseeing administrative

    service, formulation of PTV employee service rules and for making further

    amendments in the rule as and when required. To deal with legal matters

    instituted for and against PTV in courts is also responsibility of this department.

    The second main field is personnel. It has various types of operative functions

    that include the activities concerned with procuring, developing employees,

    utilizing and maintaining efficient work force. Moreover the department has to

    perform some broad functions that are overseeing personnel functions,

    formulation and implementation of personal policies, manpower planning

    including recruitment, promotion and transfers etc. The responsibility of training

    to staff within the country and also in abroad, dealing with foreign delegations,

    deputing officials for seminars, organizing workshops, conferences, meetings,

    exhibitions, competitors, advisory.

    1.3.4.4 IT/Engineering Department

    The department of information technology is also called as Engineering

    department in PTV. That department takes care of the day to day operations and

    maintenances of PTV centers and broadcast. That department plays a major role

    in bringing, controlling and maintaining new technology as time required in the

    organization. The IT department plays a vital role in setting new projects,

    planning and procurement as well as research and development activities. They

    are responsible to select and implement the best technology that can be

    valuable for the organization and can enhance its working. The day to day

    progress of PTV in achieving latest technology to run its operation are all due to

    good working of engineering department.

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    1.3.4.5 Programs Department

    PTV in the role to fulfill its broad and main objective, PTV has to telecast various

    types of international and national matters that are of interest for its viewers. It is

    being the main objective of PTV to educate its viewer about the values and

    norms that are vitally important in formation of a united integrated, disciplined

    and peaceful society in the light of Islamic teachings. These objectives have

    been achieved by PTV by showing various types of programs regarding religion,

    education, entertainment, culture and sports etc so we can say that, the

    programs are the main source for PTV to achieve its goals. So for the making

    these programs more efficient and to the point PTV has a specific department for

    this purpose named as programs. The basic work of the department is to make

    programs for its viewers in the perspective of themes like morality, civic, religious

    or national responsibilities and drive against narcotics, environmental pollution

    and agricultural reforms by highlighting them in discussion, shows, dramas,

    documentaries and through anchorpersons in transmission.

    1.3.4.6 News Department

    The basic function of news department at PTV is to inform its viewers around the

    country with the recent incident taking place in the country. It includes providing

    the views the information of latest newsworthy happening on national and

    international levels.

    1.3.4.7 Camera Department

    PTV gets its major income by selling its programs by placing ads of different

    brands or other organizations. So the record these programs PTV meet camera

    department in which the all recordings assets are saved. The department is

    responsible for the giving a quality videos of all programs.

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    1.3.4.8 Current Affairs Department

    The section of current affairs has been a real feature of PTV since the day it has

    started its operation. It was counted as one of most important thing for the

    organization. That department formed in 1982. Many programs have been

    played to discuss the important issues arising in the country. The live shows

    programs also include in current affairs department. Such live shows include live

    telecast of Armed forces parade, Flag hoisting ceremony, Head of State address

    to the nation. Documentaries on important national projects and certain sessions

    of Senate and National Assembly.

    1.3.5 Comments on Organizational StructureThe organizational structure of PTV is a well managed one as it is working from

    a very long period. PTV has basically a normal level of span of control which

    means there are only a reasonable number of employees under one head. It is

    centralized structure where decisions are basically made by higher

    management. The departmentalization is done on the basis of functions they

    perform or work they do. The department are separated on their working like all

    those linked to news are in news department and all those related to technicalissues are in information technology department. Unit of command is single

    means that employees are basically answerable to one head and also gets

    command from him. At the end Im say to that, the organizational structure of

    PTV is very well developed and also very well managed.

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    1.4 Internee Work

    1.4.1 Introduction of office/branch

    I have completed my internship at marketing department of PTV HeadquarterMarketing Department Islamabad. My internship ongoing on 10thAugust 2012

    and end at 21st

    September 2012. There are 8 departments that are serviceable

    in Islamabad centre. However I worked in marketing department.

    The office of PTV in which I have worked is located at Agha Khan Road F-5/1

    Islamabad in front of Parliament House of Pakistan.

    The center went on air on11th May 1967. Later, a powerful transmitter, installed

    at a height of 7,000 feet at Murree Hills in March 1969 boosted its range of

    transmission. As expansion plans gradually progressed, transmitters installed at

    Sakesar, Thandiani and Nangla further enhanced its coverage to over 22.74

    million populations. The modern PTV- Islamabad Center was inaugurated on

    March 30,1987. The National News Bureau of PTV is located at this Center.

    National and international news including comprehensive pictorial coverage of

    events people and happening in various fields are brought to viewers daily by

    this bureau, sometimes via satellite. Aside from quality contribution to the

    general programming fare telecast by PTV, well-blended programs on current

    affairs are the Centers specialty.

    PTV Headquarter Islamabad

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    1.4.2 Details of My Supervisors in PTV

    I have completed my different tasks under different supervisors during my

    internship at PTV. I was supervised by the person who truly responsible for doing

    that task.

    The details of my supervisors are as following:

    Dr. Khalid Zia Ramay

    G.M Marketing & Sales

    Mr. Syed. Khawar Abbas Zaidi

    Manager Marketing & Sales

    Mr. Hussain Ahmed Piracha

    Marketing & Sales officer

    Mr. Qaisar Abbas

    Marketing officer

    Mr. Ahmed Waqas

    Marketing officer

    1.4.3 Weekly TimetableThese are my daily routine work which I have done with different tasks perform

    under different supervisors.

    Week Date Task Performed Supervisor

    1st Week

    10 August 2012 Overview of

    organization

    Dr. Khalid Zia

    Ramay

    11 August 2012 Introduction of

    working

    employees

    Dr. Khalid Zia

    Ramay

    14 August 2012 Interaction with

    supervisors

    Dr. Khalid Zia

    Ramay

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    15 August 2012 Sending a fax to

    CMO

    Dr. Khalid Zia

    Ramay

    16 August 2012 PESTL Analysis Mr. Syed. Khawar

    Abbas Zaidi

    17thAugust 2012 Introduction of

    Marketing

    Agencies

    Mr. Syed. Khawar

    Abbas Zaidi

    2nd Week

    20 August 2012 Contact with

    Marketing

    Agencies

    Mr. Hussain

    Ahmed Piracha

    21s August 2012 Contact with

    Marketing

    Agencies

    Mr. Hussain

    Ahmed Piracha

    22ndAugust 2012 Receive release

    order from client

    Mr. Hussain

    Ahmed Piracha

    23r

    August 2012 Receive release

    order from client

    Mr. Hussain

    Ahmed Piracha

    24 August 2012 Receive releaseorder from client

    Mr. HussainAhmed Piracha

    3rd Week

    27 August 2012 Filled Contract

    Register

    Mr. Hussain

    Ahmed Piracha

    28thAugust 2012 Contact with

    Marketing

    Agencies

    Mr. Hussain

    Ahmed Piracha

    29thAugust 2012 Receive release

    order from client

    Mr. Hussain

    Ahmed Piracha

    30thAugust 2012 Filled Contract

    Register

    Mr. Hussain

    Ahmed Piracha

    31s August 2012 Receive RO and Mr. Hussain

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    filled Contract

    Registar

    Ahmed Piracha

    4th Week

    03r

    September

    2012

    Receive RO and

    filled Contract

    Registar

    Mr. Hussain

    Ahmed Piracha

    04 September

    2012

    Forward RO to

    main marketing

    Office

    Mr. Syed. Khawar

    Abbas Zaidi

    05th

    September

    2012

    Forward Release

    Instruction to

    Programs

    Dr. Khalid Zia

    Ramay

    06 September

    2012

    Forward Special

    Packages to

    Marketing

    Agencies

    Dr. Khalid Zia

    Ramay

    07th September

    2012

    Forward Special

    Packages to

    Customer

    Mr. Hussain

    Ahmed Piracha

    5th Week

    10 September

    2012

    Forward RO to

    main office for play

    Mr. Ahmed Waqas

    11th September

    2012

    Forward RO to

    main office for play

    Mr. Ahmed Waqas

    12 September

    2012

    Receive RO and

    filled Contract

    Register

    Mr. Hussain

    Ahmed Piracha

    13th

    September

    2012

    Send reminder to

    customer for

    recovery

    Mr. Qaisar Abbas

    14 September Forward RO to Mr. Ahmed Waqas

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    2012 main office

    6th and last

    Week

    17th September

    2012

    Receive Invoice for

    collection

    Mr. Syed. Khawar

    Abbas Zaidi

    18 September

    2012

    Receive Invoice

    and collect cash

    Mr. Syed. Khawar

    Abbas Zaidi

    19 September

    2012

    Received RO and

    forward to Release

    and filled register

    Mr. Hussain

    Ahmed Piracha

    20 September

    2012

    Got information

    about Admin &

    Personnel and

    Finance

    Departments

    Dr. Khalid Zia

    Ramay

    21st September

    2012

    Got feedback of

    my work

    Dr. Khalid Zia

    Ramay

    1.4.4 Department I worked inDuring my internship at PTV I have worked at mainly in Marketing Department

    but also get some basic information about Admin & Personnel and Finance

    Department of PTV to know how that departments worked.

    The detail of marketing department and some basic information about Admin &

    Personnel and Finance departments are as follow:

    1.4.4.1 Marketing Department

    The marketing division of Pakistan is responsible for marketing the programs of

    PTV, finding commercial items for it to generate revenue for the organization.

    This department is major source of PTVs department has been expanding its

    self as much as increase in viewers ship and broadcast. The central marketing

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    office is located in Karachi where as regional offices are functioning at all centers

    of PTV Lahore, Islamabad, Peshawar and Quetta. Moreover marketing and sales

    department has some additional offices at Faisalabad and Gujranwala and newly

    in Sialkot to create ease for local industry. The department works in the market

    by being in contact with its customers. A major part of department is also helped

    by Advertising Agencies which are accredited with marketing department.

    Department pays them 15% commission on their gross billings. Contacts

    between PTV and clients are also made direct without any advertising agencies.

    This department is also responsible for making contracts to purchase programs

    that are to be played on channels.

    Marketing department has to work on complete process to run ads. They have to

    promote their programs and persuade clients to run their ads during the

    programs. The next step is to collect the ads from customer by mail then the ads

    is sent to censor board to be censored. After this department has to set its place

    that during which program the ads is to be played. Then the ads is forwarded to

    main marketing office of PTV Karachi which also know as Central Marketing

    Office (CMO) from where the order to play the ads is given by preparing a sheet

    named Communication Transmission Sheet (CTS). It contains the sequence of

    ads. The copy of Communication Transmission Sheet (CTS) is then sent to all

    offices in Pakistan. Then the ads will be transmitted and the CTS sheet will be

    marked a sign on the ads played. Then a copy of CTS is sent to revenue which

    make invoice for it that is send to the client and a time period of 90 days is given

    to client to pay the bill. That was a brief introduction of marketing department and

    its some part of working.

    I mainly engaged with the marketing department but I also got information about

    admin and personnel and finance department of PTV which information are

    following:

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    1.4.5.1 Understand the work

    At the starting time of my internship there is no practical work given to me it is

    only task to observe and understand the work, and that task is not much

    interesting for me but at the time of practically working I think that observation

    and understanding with the work is the basic pillars of my practical work and that

    increase my performance. The general manger asks me to observe individually

    employee at the time he work and I just observe them on sitting the chair. After

    two or three days of my internship I am able to understand the some basic rules

    of marketing work which done in real practical life.

    The GM of marketing understand me with the marketing department work and

    also give me the some basic information of others department. After that GM

    introduce me with my others supervisors and attached with him for different

    tasks. I also guided by the Marketing Manager to PEST analysis of PTV.

    1.4.5.2 Introduction and Contacted with Marketing Agencies

    The very first task which I have to perform in PTV during my internship is contact

    with a marketing agency which is paid 15% commission by PTV. The first of it is

    to be in contact with the marketing agencies and ask that if there was any new

    order of clients to play their ads during the programs. Moreover the marketing

    agencies tell the tendency that which type of program will be more force by the

    clients. During my task I had to call these marketing agencies and had to ask

    them that if there was any new contract or ads planned by any client at that day.

    Moreover the client mainly will be in touch with the marketing agencies that what

    type of product or service they have to play, what are its basic functions and use.

    The marketing agency is liable to make draft of the commercial and then to make

    the ads. Then it is shown to the client who approves it for transmit. The client

    also tells that what production or outcome that he want to get from that

    advertisement. While interact with them I also got information from them the

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    marketing agency that is client will be satisfied with the already transmitted

    commercials and is it obtaining its required objectives from the advertisement or

    not. I also asked if client is willing to make any changes in time when ads is to be

    on air.

    PTV also contact directly with customer to deal but there is more chances of risk,

    so the use of medium like marketing agencies is the best way to decrease the

    chances of loss or risk.

    1.4.5.3 Receive Release Order from client

    After interaction and contacted with the marketing agencies I have a task to

    perform which was given to me by Marketing and Sales Manager is receiving the

    release order from client. Release order is order in form of paper in which the ads

    play description and details are given from client to PTV. It contain the fully detail

    and name of client and also detail of his product or service name and there is

    also mention the client GST number and media plan number, the other things

    which is on mention the release order are release date of the ads , position of the

    ads, cost of the ads, commercial name and spot ID and also mention the spots.

    The client send release order throw using the medium like email or fax. During

    my internship I have no personal email ID to use in PTV for working purpose with

    marketing agencies, so the manager of marketing and sales help me to receive

    release orders from using his email ID. The manager of sales and marketing also

    instruct me time to time for increasing my performance.

    After receiving release order I follow the instruction which given to me by

    manager of marketing and sales, inform to the client to receiving release order

    and then read carefully the release order and discuss it with the customer on

    phone, if there is any problem in release order then ask to the customer to

    correct it and sent it to again.

    1.4.5.4 Filled Contract Register

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    After receiving the release order the next task performed by me is given to me by

    Manager of Marketing was to filling contract register. In PTV there is a 11

    columns contract register. The basic use of contract register is to add the detail

    of clients order after receiving release order. In the very first column the contract

    number which given by PTV to his customer is written. Contract number is a

    number which allocated to client by PTV. In second column the name of the

    product is writte which shows that against which product or service the contract

    number stands. Then in the third column the duration time of the ads is to be

    written. The duration time of ads and product name are given by the client in

    release order. Then we have to write the number of spots of ads in fourth column

    as given by the client in release order. The fifth column contains the name of

    marketing agency which has made the contract possible with client and PTV.

    And in sixth column the starting date of ads or contract starting and in seventh

    column ending date or expiry date of contract to be written. The eighth column

    has the name of center from where the ads is to be transmitted in next column

    the cont value is written. The second last or in tenth column is named of Revised

    On it is filled if the ads is revised and transmitted again and again at same time.

    The last column contain the value of that revised ads

    The contract register has to be filled daily as the release order is received as

    without it the process in not further transferred to next step. The contract register

    is the record of the deal with the client in written that stays with PTV.

    1.4.5.5 Forward Release Order (RO)

    The next task which was performed by me is forward to the release order which

    is received from client to main marketing office CMO (Central Marketing Office)

    Karachi. First I had the approval from Marketing Manager to forward release

    order, and then call at central marketing office Karachi to receive the release

    order by fax.

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    1.4.5.6 Receive and played the ads

    After forward the release order I received a confirmation or availability call from

    the CMO Karachi to played ads at the time specified by client. It is compulsory

    because sometime the availability of required time is not possible to play due the

    other clients reservation. Before the play ads we sent ads to censored board for

    the purpose of quality check.

    1.4.5.7 Forward ads to censored board

    After received confirmation call from central marketing office Karachi I forward

    ads to censored board for the quality check or that ads is acceptable or not

    according to rules and regulation of PTV display material.

    1.4.5.8 Received censored board report

    After sometime of forward ads to censored board I received a report from

    censored board for the confirmation about ads material. The censored board has

    rights to reject the ads. That is clearly told to client the ads will be played after

    censoring.

    1.4.5.9 Making a Contract

    After receiving the confirmation call from the CMO Karachi I make the contract

    between client and PTV. Client is agree to play his ads at time which is available

    and PTV agree the amount which received from client. The contract statement

    show that both the parties mean client and PTV are agreed. The contract shall

    contain the name of client or marketing agency and also the name of advertiser.

    There is also mention the amount of contract which is agreed and from PTV

    there are also mention the date on which ads played, length of ads, and the time

    slots at which ads to be played. The contract is signed by Manager

    Marketing/Sales of PTV and also the signature and stamp of advertiser.

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    The client before agreed or signed has to read the term and condition of the

    contract which are given by PTV. There are some term and condition given to the

    client for the purpose of contract between PTV:

    While a contract may be in the name of an agency, it will be valid only for

    the product mentioned on contract.

    Contracts are accepted on the condition that copy and material standards

    and to all laws and regulation in force at the time.

    On the conclusion of a contract the advertising time will revert to the

    corporation and the agency will not have claim on it.

    Contract can be made for a maximum period of 52-weeks and are valid

    only for the financial year (July-June) in which the contract is made.

    Maximum 15% commission on net airtime rates is payable to marketing

    agency.

    PTV rights to adjust any payment against any dues of agency.

    PTV reserves the rights to change the program schedule are shift the

    position of spots without notice in such cases advertisers may cancel or

    amend their contract if they like.

    PTV reserved the right to change the right and conditions without prior

    notice, whoever the corporation with allow advertiser 15 days from the

    date of the announcement of change in rates and conditions in which to

    cancel or amend their contract. Special charges and new condition may

    be announced by the PTV from time to time and these shell be binding on

    all.

    The agency will indemnity the corporation against all actions, claims, and

    demands brought are made against the corporation by the reason of any

    transmissions of their commercials

    PTV reserved the rights to refused to transmit any advertisement material

    without assigning any reason in such cases the PTV refund to the agency

    and money paid by the agency to the PTV for the particular advertisement.

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    PTV will not be responsible for the damages or loss of advertising material

    of any kind

    Central excise duty and other charges levied by the Government will be

    born the advertisers.

    1.4.5.10 Know how about Advertising Material

    Sometime the client is not follow the rule and regulation about the advertising

    material so there is the duty of marketing officer to give information about

    advertising material to client. I am also learned about that material, there is some

    information which I know about advertising material during my internship;

    35mm or 16mm film or video cassette as per the requirement of PTV and also a

    preferable sound track is require for the advertisement and that material is write

    on the u-matic video cassette, 2.5 mm thickness may also be used. Generally a

    single slide for 7 seconds and two slides for a 15 seconds spots are accepted.

    Sounds in tape should be provided with the slides. Telops card can also be

    telecast. The specifications of telop for all PTV centers are (card size: 12.5 cm x

    10.0 cm / safe area: 9.0 cm x 77.0 cm).

    1.4.5.11 Sending reminder to client for recovery

    There are several problem to received or collect the money from client. There is

    specific time period of relaxation to client for recovery of 90 days. I also learned

    how the send reminder to client for recovery from a marketing officer Mr. Qasir

    Abbas. First I type a letter according to given instructions from marketing officer

    then post it to client postal address and also have a record for future. The

    reminder should sent after specific time period, first reminder sent to client after

    playing ads and if the client not paid the money within one week then after one

    week second reminder will be sent if there is no positive response then also sent

    after four weeks third reminder after 8 weeks and last reminder sent after 90

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    days of played ads, and if there is no response after last reminder then PTV have

    right to sue on client.

    1.4.5.12 Make Special Package for MOBILINK

    In the PTV there is specific tariff rates which is given to clients for make decisions

    for advertisement, but sometime PTV make some special packages for special

    client, I also made it and forward to the client with the help of Mr. Hussain Ahmed

    Piracha. We made special package for Mobilink, in the package there is some

    benefit provide to Mobilink.

    We give 4015 minutes to Mobilink annually at the rate of Mr. Hussain Ahmed

    Piracha Rs:35,000,000 + GST which actually cost is Rs:103,416,667. There is

    also give some additional benefits to client for the package satisfaction in shape

    of one ads free in a day and free logo show etc.

    There are some terms and condition given by PTV and followed by Mobilink:

    PTV will make provision of 06 minutes CAT (Commercial Air Time) on

    PTV News per day basis.

    Mobilink may use the CAT (Commercial Air Time) as its own choice in any

    time segment, however two minutes will have to be used in the segment.

    Sponsorship of one program daily as per clients choice, with the following

    benefits: announcements, break bumpers, logo etc

    1.4.5.13 Received Invoice for collection

    There is trustful task which I performed in PTV is received invoice for collection. I

    performed this task with the trust of General Manager of PTV. After playing or on-

    air ads or transmission CMO (Central Marketing Office) Karachi makes the

    invoice for collection and sent it to Islamabad Center. Invoice for collection is also

    called sales tax invoice. After receiving invoice from CMO Karachi deliver it to

    clients or marketing agencies to made payment within in 90 days. Payment made

    by cheque in favor of Pakistan Television Corporation Ltd.

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    1.4.5.14 Get information about other department

    At the ending day of my internship I got information about other departments

    which are working in PTV Islamabad Center. General Manager of marketing and

    sales give me some basic information about finance department and also admin

    and personnel department. The finance department maintains all types of the

    accounts of the PTV Head Office and has the unit account department in each

    PTV Centre. This department keeps the records and provides all the information

    about the finance to concerned parties and other relating departments. It

    prepares the financial statement and maintains store &ledger, payroll etc. All the

    accounts prepared under historical cost convention. Admin and personnel

    department have the authority the recruitment and selection, pay structure,

    audits, to deal with legal matters, developing employees work force and made

    rule and regulation for the department and also for organization.

    That task is basically giving me to have knowledge about whole organization

    strategy and know who to manage the organization with team work. There are no

    department which is independent, all departments have correlation between

    them.

    These are all tasks performed by me during my internship at PTV. At the end of

    my internship period General Manager give me feedback about my performance

    during internship in PTV, and I am happy when general manager give me

    positive feelings about my work and give me best wishes for future.

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    1.4.6 Summary of learning

    The period of my life as internee is very responsible, practical and learning part

    of my life. That is my first practical work according to my qualifications and I had

    a lot of things learned. That was a great experience for me to make a better

    decision for my future life.

    1.4.6.1 Skills and qualifications

    From my internship at PTV I learned lots of thing about marketing by doing

    practically work on marketing there are several basic skills which I gained by

    doing internship. I have skill about how to do work in a team and in organization,

    I have to skill how to coordinate with the co-workers or subordinates in the

    organization, I learned how to work under the leader and as a leader, have skill

    how to done work at the time. My communication and interpersonal skills are

    improved after doing internship. By doing work or communicate with the clients

    and marketing agencies and channels my skills were enhanced a lot, and also

    learn how to change in behavior during communication, and my confidence level

    also increased. The skills of punctuality and time management are also

    increased during my internship. During my internship I also learned how todevelop the friendly environment by employees in the organization, how to

    increase motivation levels of employees by leading them.

    1.4.6.2 Responsibilities undertaken

    I have undertaken different type of responsibilities during my internship. I follow

    the rules and regulations of the organization during my internship which given to

    me at the starting time of my internship. I had responsible to do given tasks at the

    time given. My supervisors give me instructions according to every task and I

    follow them with very care because it is difficult when a new employee enter in an

    organization without any experience or practical work. It was difficult for me also

    because I have no experience before it. I also give positive attitude and behavior

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    to my supervisor and they all give me feedback about my work. There is my

    responsibility to adjust myself into the organization environment I am also

    responsible to create good relation and good communication with clients and

    employees of the organization. I had also the responsibility to keep the

    organizations secrets confidential. When I contact with marketing agencies or

    client then that is my responsibility to behave with then in good manners. When I

    received the release order then I filled the contract register manually and this was

    my responsibility to filled contract register very carefully by each column and row

    correctly. The other most important responsibility of me during my internship is

    forward release order to central marketing office Karachi. First I contact a person

    who received the release order in central marketing office after ensuring it I send

    release order throw e-mail or fax then attend confirmation call for receiving from

    central marketing office. After receiving confirmation of availability slots then I

    contact with marketing agency or client to ask them to send ads to be played.

    After receiving ads from marketing agency or client I send it by hand to censor

    board for the quality check and that was very important responsibility during my

    internship. Another most important responsibility of me to receive invoice for

    collection and forward it to client or marketing agency to made payment. I also

    send reminder for recovery to client that is also important responsibility of me.

    1.4.6.3 Influence of internship in future

    Internship period is my first practical work experience of my life and I learned lots

    of thing during that period. And I think that is so important for me in future life.

    Before internship I have no idea about organization environment and work. It was

    my first experience to implement my knowledge in real work and that was very

    good experience I enjoy it very much. I had understanding of organization

    structure in real and understand to how to manage the management in several

    ways. During my internship I had understanding to how work with team, it is

    difficult for the leaders to make decision when you have a large number of

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    employees. My internship will also influence and enhance my skills while doing a

    job. That experience also help me in future when I do job then there will be ideas

    in my mind according to my skills and work performance of past experience, and

    that ideas also enhance me to do good job and increase my performance in

    future.

    1.4.6.4 Correlation between class room Knowledge and Internship work

    During my internship I also followed my class room knowledge with my work. My

    class room knowledge also help me several task and increase my performance, I

    have knowledge about marketing before internship but practical implementationof my marketing knowledge into work is great experience during internship in

    PTV. I had already studied all the terms of management theoretically but it is

    great experience follow that terms practically during internship. After doing

    internship I realized that class room knowledge is so much needed and very

    helpful during practical work in life. So we are understanding to develop the

    classrooms knowledge and shall be more attentive during the delivery of

    knowledge in class rooms. Every task which perform in PTV marketing

    department is also related to our knowledge for example when I type the

    recovery letter for client my supervisor sitting around me and instruct me and

    develop me business communication skills, and we also have knowledge to who

    the business letter write in Business Communication Read and Write (BCRW)

    subject in bachelor of commerce. Especially the courses of Fundamentals of

    Marketing and Essentials of Management which I have also read during my

    study are also help me lot when I work with the marketing department in PTV to

    understand the basic concepts of marketing and management and apply them in

    real practical work. So at the end, correlation between class rooms knowledge

    and internship work have strong relation and it is defiantly effect on the

    performance and also on motivation of employees in organization.

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    Conclusion of the report

    2.1 Summary of key conclusion

    After completing my internship I came to know that PTV is the nation represent

    channel of Pakistan. It is a channel of present countless opportunities of

    programs and its production.PTV represent the culture of Pakistan to whole

    world. PTV is a very idea of channel that defends the cultural norms, values of

    our country. It is rapidly moving towards growth and is the market leader

    currently. In view of the importance of the media since from the very inception of

    Pakistan the need of highly develop and advance media was greatly felt. Thus

    state owned media in the shape of PTV was introduced in Pakistan. This has

    achieved the National Objectives, even in the presence of hazardous situation

    faced by Pakistan from time to time. As the media in the whole world play vital

    role to create awareness in the masses. Considering the importance of the

    media, PTV Corporation was formed. The willingness, dedication and dynamic

    approach of PTV staff has enabled it to play a due role in the country and

    contributed to help in the rapid socio-economic uplift. It has welfare scheme for

    its staff i.e. Provident Fund, Gratuity, Pension and advances with reserved

    recoveries. PTV is become leading in South Asia by the force of quickly make

    the strong network in a wide area. And now a days television broadcasting have

    strong networking coverage the production and transfer centers and its coverage

    now extended to about 90% of total population. The area under the umbrella of

    TV signals steadily raised from 8470 sq. kilometer in 1964 is more than 300,000

    sq. kilometer today. The quantum of weekly telecast hours is now on the

    average around 56 excluding special transmission and providing the facility of

    transmission via satellite.

    PTV increases its product; it has introduced PTV National for regional purpose

    and PTV Sports for sports entertainments and PTV Global to entertain foreign

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    viewers as well as providing the information about the country to the Pakistanis

    residing abroad. Now the important steps are being taken towards establishing a

    new channel PTV News exclusively for the purpose of the news. It will telecast

    news after every 30 minutes like other international and worldwide channels.

    Keeping in view the importance of the Information Technology, it has established

    a new department naming Information Technology department. So the PTV

    taking positive step to enter in twenty-first Century and give more emphasis on

    development.

    The marketing department is the functional arm of the firm that is responsible for

    overall marketing planning & raising capital, managing the firms cash and market

    securities for overseeing the Corporate funds plan and all marketing decision.

    The PTV marketing management is concerned with acquisition, marketing &

    management of asset (either in form of cash or material) with some overall goals

    in mind. Marketing deals can make or break an Organization so marketing is one

    of the fastest tracks to the top of an Organization.

    The Financial department is one of the most important departments in the PTV

    for formulating and implementing the financial policies like all other organizations.

    Financial position of the PTV is stable. The short-term liquidity position of the

    corporation seems to be strong because current assets and working capital both

    are increasing. The stability analysis shows that the owners have a reasonable

    share in total assets, this gives a confidence to the creditor as well.

    The overall financial position of the Pakistan Television Corporation Limited is

    satisfactory but as a universal truth there are certain loopholes which have to be

    filled up to make the corporation more stronger, more prosper and more viable.

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    2.2 Observation about sector in which PTV operates

    PTV was introduced in Pakistan to endorse a tolerant understanding of the world

    as well as to promote a realization of Pakistans own legacy, the social and

    economic growth of the country and to provide motivation and guides for

    progress and success.PTV was considered necessary also for bringing about a

    genuine decision in the social & cultural life of the sufficient, apart from its roles

    to encourage the most effected instruments and enhancement of culture,

    education and information and entertainment also.

    The sector in which PTV is operating is the sector of Television Broadcasting or

    Electronic Media. With modest beginnings, PTV becomes the leading television

    network in South East Asia to develop its networking widely with progressive

    achievements. Basically the sector of television broadcasting is introduced in

    Pakistan by the PTV network. Before PTV Network there is no other source to

    display and share the transmit, and that is only PTV achievement to introduced

    first time in Pakistan the sector of Television Broadcasting. After that there are

    lot number of television network join that sector and now the electronic media is

    the main source for any kind of sector. The main source of income of PTV is

    advertising the customers products and services so the attraction of customers

    made by the high viewer ship of PTV. There are the several way to survey the

    viewer ship of PTV according to Gallup Survey in Pakistan there is 90 million

    people whose are the viewers of TV and out of them more than half people are

    rural viewers, and that is the achievement of PTV to increase enhancement of

    new technology and information in rural areas. The total estimated TV set count

    now stands at nearly 20,000 million and that refer the 8 people have seeing the

    programs in front of one TV set the public have to see is high in rural and urban

    areas also, as also on special occasions including live transmissions via satellite

    and telecast of sports events. The quantum of weekly telecast hours is now, on

    the average around 56 excluding special transmissions. The national network

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    In news sector GEO, ARY News, Express News, SAMAA, DUNIA, WAQAT

    News, and News ONE etc. are the competitors of PTV News channel. In sports

    sector there is only Pakistani private sports channel named GEO Super is thecompetitor of PTV Sports channel. Moreover PTV Network is the lead in the

    sector as its maximum coverage in Pakistan.

    2.3 SWOT Analysis of PTV

    2.3.2 Strengths of PTV

    PTV Network is only network in Pakistan which operate throw all modems

    like satellites, cable, and terrestrial.

    PTV operating more than 50 countries of world, that increase its viewer

    ship and also increase the market value.

    PTV considered as a trustable channel which provide accurate information

    and that trust give good market to PTV and also increase the viewer ship.

    PTV Home is considered as a family channel and that provide quality

    dramas and programs, so people refer it to play on home and that also

    increase viewer ship of PTV.

    PTV also famous about its drama serials, people have craze for it and that

    serials are popular among the people so PTV get high viewer ship, and

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    the highest charges of PTV slots is also for that time in which that serials

    play.

    PTV is the defender of cultural and ethical boundaries of society in

    electronic media sector.

    2.3.2 Weaknesses of PTV

    PTV mostly used the old technology, so employees are unable to get

    access to use up to date technology.

    Huge size of the organization is also a week point of PTV. There is difficult

    to manage accurately in all fields to employees.

    Due to own by government PTV bound under the government policies and

    has lack of freedom.

    Communication gap between departments.

    There is not a proper training facilitate to employees in PTV.

    PTV have large number of employees and effect to increase cost.

    2.3.3 Opportunities for PTV

    Advertisement is a type of basic need for the corporations as increasing

    competition, so PTV has opportunity to grape these advertisement and

    increase competition.

    International growth potential due to the increasing community population

    across worldwide. As population increasing so as migration of people

    from Pakistan to other countries, and those foreigner are want to share

    and even learn our traditional rules or culture they want a platform and

    PTV have opportunity to provide this facility to them.

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    PTV has highest ratio of coverage in Pakistan, so PTV has an opportunity

    to share its maximum transmission to maximum peoples for the purpose

    of extension.

    Due to have strong networking PTV has opportunity to easily launched

    new services.

    2.3.4 Threats to PTV

    Taxes on broadcasting sector are increasing day by day and that is

    destructive for the PTV in shape of low profit.

    Deterioration of law and order situation in any time in country is also

    another threat for the PTV.

    Low rate of advertisement offer to customers by competitors is also

    threats for PTV.

    Turnover of old employees due to attractive packages offers by

    competitors is a big threat for PTV.

    Large number of competitors in the sector is also a threat for an

    organization, and now a days in television broadcasting sector there is a

    big market and it is difficult for PTV to face the whole market.

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    Recommendations

    There are some suggestions and recommendations which I refer to PTV for

    good career plan of employees and management of the organization:

    PTV has two main sources of revenue, one is licensing fee and the other

    is advertising. PTV can also provide technical services like training

    relating to editing, use of cameras and training for the Artists etc.

    should consider the latest innovation in the field of science and technology

    and should prepare and telecast those programmes up to the maximum

    level. This will enhance the public interest in the PTV channel and will be

    popularized among the public.

    The Government influence should be minimized for the consideration of

    programs production and strategic decisions.

    Rules and Regulations of PTV Corporation strictly followed in dealing with

    the Government.

    The TV authorities should have to give attention towards those programs,

    which are being offer to the world via satellite. PTV can also increase its

    value in the international market by dubbing the popular programs in toother languages. This will introduce Pakistan into other countries as well.

    All the policies and planning should be prepared with the collaboration of

    all departments.

    Talents must be selected on the basis of their devotions and artistic

    capabilities and favoritism must be minimized to ensure the success of

    various programs of entertainment.

    Fresh blood / graduates in every field should be entertained so that the

    traditional and old set up can be modernized on scientific grounds

    The objectives and goals of each department must be determined and

    communicated clearly to all staff members.

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    The employees of PTV should be motivated by giving them incentives

    either in tangible form or intangible form.

    Try to create competitive environment among employees for the

    performance in the job

    Some effective measures should be taken to eliminate the late coming

    habits of the staff and punctuality should be ensured at maximum.

    Decrease the number of employees to decrease the cost.

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    References

    Electronic/web Page

    http://www.ptv.com.pk/ , accessed 07 Nov 2012

    http://en.wikipedia.org/wiki/Pakistan_Television_Corporation , accessed

    07 Nov 2012