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Course Detail
Tuesday | 2 8 February 20129.00am 5.00pm
Venue
Seminar Room @ German Centre, Level 525 International Business
Park
Course Fees
GC Tenant S$ 260 nett per paxEarly Bird S$ 300 nett per
paxGeneral Pubic S$ 350 nett per pax
Price includes course materials & certif icate.
Refreshment & lunch w ill be provided.
Terms & conditions apply.
To Register
Please email Ms Ivy Lau [email protected] or call us
at (65) 6562 8100 for more information.
Early bird closing date 17 January 2012
Closing date 7 February 2012
Conducting Performance Appraisal SessionsSuccessfully are
brought to you by the GermanCentre Singapore.
Introduction
Performance appraisal is an unavoidable supervisory activity as
employeeslook forward to understand how their superior views their
performanceappraisal to rewards makes the session even more
sensitive to handle.
Just how can the appraiser handle such delicate situation with
control andconfidence? How can the appraiser deal with different
employee styles?How can the appraiser give f eedback based on w ell
documented facts?What are the characteristics of a good interview
that appraisers canemulate?
Through video training, class exercises and discussion, this
course willequip appraisers wit h know ledge, t echniques and
skills to conductperformance management with performance.
Who will benefit
This workshop is suitable for all team and project leaders,
supervisors,execut ives and managers w ho need to be appraise.
Program Objectives
At the end of the course, participants will be able to:
Use documentat ion techniques to accurately record performance
for feedbackInterpret competencies to establish sounds reasons for
their ratingsGive rating in a consistent manner and avoid common
errorsDiscuss performance issues with correct focusCarry out
performance management as continuous process
Program Outline
During this workshop, 5 major topics will be covered:
Key t o successful performance managementRating performanceThe
interviewing processEngaging diff erent employees styles
Act ivit y
Please contact us for more information on the program outline
andtrainers profile.
Conducting Performance Appraisal Sessions SuccessfullyTuesday,
28 February 2012
mailto:[email protected]:[email protected]
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RREEGGIISS TTRR A A TTIIOONN FFOORRMM Please register me for
this workshop-:Name (Mr/Mrs/Ms/Dr) :
Company Name (if applicable) :
Address :
Contact Name & Number :Email Address :
F e e s
GC Tenant S$260
Early Bird S$300
General Public S$35 0
P a y me n t M e t h o dPlease select w hichever is
applicable:
Cash & Credit Card (Master & Visa only)
Kindly come down t o the German Centre office betw een9:30am to
5:00pm on Monday-Friday prior commencement of workshop.
Cheque & no .
Cheque payable to the German Centre for Industry and TradePte
Ltd , and mail it to 25 International Business Park, #05-108,
German Centre, Singapore 609916.
Bank Transfer
Beneficiary:German Centre for Industry and Trade Pte Ltd
Account number: 500850 0514
Beneficiarys Bank: Landesbank Baden-Wrttemberg Singapore
BranchBank Code: 8873Branch Code: 001
Bank charges are to be borne by registrants.
Kindly fax your registration form and confirmation of
banktransfer slip to Ms Ivy Lau at 6 562 8029 .
Bi l l i ng Ins t ruc t ions
PersonalRegistrant signatory
Companysaccount
Registrant signatory andcompany stamp
Te r m s & C o n d i t i o n s
Conducting Performance Appraisal Sessions SuccessfullyTuesday,
28 February 2012
1 Full payment must be made prior to commencement of class.
2 Cancellation Policy
Cancellation within 30 working days from the date of the
program is subject to cancellation fee equivalent to 50%of the
fees.
Cancellation within 15 working days from the date of theprogram
is subject to cancellation fee equivalent to 100%of the fees.
Full payment w ill be charged for No Show .
3 A replacement is w elcome, if registrant is unable to
attendthe class. An official letter should be submitted prior
tocommencement of program.
4 The Management reserves the right to postpone or cancel
theprogram due to unforeseen circumst ances.
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Mr William Thien, is a human resource management trainer and
consultant withEffective Outsource Networks, a human resource
consulting and training facilityproviding a w ide range of human
resource management and development supportservices to companies in
Singapore. He is a certif ied Practicing ManagementConsultant
(PMC), and a member of the Institute of Management
Consultants(Singapore), a full member of the International Council
of Management ConsultingInstitutes.
He obtained his degree, Bachelor of Science (Econs) (Hons) in
Management Studies,from the University of London. He has obtained
his Master of Arts, InstructionalDesign and Technology from the
National Technological University (NTU).Professionally, he holds a
Graduate Diploma in Personnel Management from theSingapore
Institute of Management and has also completed the Advance
Certificate inTraining and Assessment (ACTA) from the Institute of
Adult Learning.
William has worked in the shipbuilding, engineering and
construction as well as thehotel industries. During this period of
w ork, he carried a w ide variety of portfolios,including
recruitment & selection, compensation & benefits,
performancemanagement, employee industrial relations and training
& development. He w as thePersonnel Manager of Mandarin Hotel,
a five-star service establishment with over 1200 employees w hen he
joined Effective Outsource Netw orks (EON).
His work with EON reflects his wide and in-depth hands on
experience in humanresource management, w hich includes the
development and implementat ion of strategies in the areas of
employee relations, compensation and benefits, performance
management, recruitment and employee welfare.In the area of
performance management, in particular, his work focuses on workingw
ith clients to develop customised performance appraisal systems.
This includesdefining performance requirements, aligning it with
the company's mission andprocedural practicalities; assessing the
company's existing performance climate;taking into account
intricate appraiser-appraisee behavioural
considerations;determining key appraisal factors; designing the
appraisal forms and the overall ratingsystems.
As an author, William is the key cont ribut or for ' The Hands
On Guide - Human
Resource Manager, Singapore' , ' HR Let ters, Forms and
Policies, Singapore and co -au thor of the Singapore chapters of
Employment Law Asia published by CCH AsiaPte Ltd. He has been an
editorial advisor of t he publicat ion People Strategies.
As a professional speaker and trainer, William has given
numerous in-house and publictraining courses on human resource
management techniques over the last 12 years togroups of
supervisors, execut ives and senior managers. As an eff
ectivecommunicator, he is able to capture and hold the attention of
his audience of all agesand background, using real life examples
that relate directly to the audience's workingenvironment.
TRAINER PROFILE
